[Q] febuary update - Optimus 7 General

i have a telus lg optimus 7 unlocked and now on the sasktel network. my question is am i screwed for getting these updates because sasktel doesn't recognize the phone as one of there models and i am not on the telus network so they wont push it to me? i cant justify paying 400 bucks for a phone that i cant get the new updates the Microsoft rolls out.

If you do not get this update, you will get the next one (By mid March) definitely. Microsoft has confirmed that much. I contacted Telus, and it seems they have "no information to offer at this time". Basically, Telus is the only carrier in North America that has yet to offer update for their WP7 devices, but two weeks is not that long to wait, right? Especially considering that this update does...nothing, and all updates are cumulative.

kapanak said:
If you do not get this update, you will get the next one (By mid March) definitely. Microsoft has confirmed that much. I contacted Telus, and it seems they have "no information to offer at this time". Basically, Telus is the only carrier in North America that has yet to offer update for their WP7 devices, but two weeks is not that long to wait, right? Especially considering that this update does...nothing, and all updates are cumulative.
Click to expand...
Click to collapse
I'm planning on giving Telus a few more days before complaining loudly, as the rollout was to be staged, so maybe they volunteered to be last on the list :|
Personally, I'm fairly concerned about this as Telus doesn't have the greatest record for updates in the past, and holding this back isn't a good sign (imho).
Even if this minor update is rolled into "no-do", there's no guarantee "mango" won't be an 'odd numbered' update, or that we won't be weeks behind others getting either/both.
From the windows phone team blog
(http://windowsteamblog.com/windows_...-answers-about-our-first-software-update.aspx)
Q: I still haven’t received an update notification yet. When can I expect it?
A: It’s hard to predict because it depends on many factors. It could be days—or even weeks—before you’re able to update your phone.
Click to expand...
Click to collapse
So as the rest of the world gets copy/paste, theoretically we telus users could just be getting the pre-nodo update.

I'm right there with you I had the same thought when I read that article. I don't understand why Rogers and Bell both have launched it but Telus hasn't I tweet'd customer service about it and they answered back they had no information about unreleased updates.

I am hoping that maybe Telus wanted to "save us" from the trouble of doing 2 updates in a fairly short period of time. At least we know that they can't block nodo. Out of curiosity does anyone know how Telus is with android updates?

bond7734 said:
I'm right there with you I had the same thought when I read that article. I don't understand why Rogers and Bell both have launched it but Telus hasn't I tweet'd customer service about it and they answered back they had no information about unreleased updates.
Click to expand...
Click to collapse
I've been looking around all the standard places for more info but haven't come across anything. My fear is that the wp7 userbase on Telus is small enough that they don't consider us a priority.
nVd90 said:
I am hoping that maybe Telus wanted to "save us" from the trouble of doing 2 updates in a fairly short period of time. At least we know that they can't block nodo. Out of curiosity does anyone know how Telus is with android updates?
Click to expand...
Click to collapse
They're mediocre at best.
http://www.androidincanada.ca/category/telus-android/
Another thread discussing similar possibilities for crappy timing/rollout (carriers get 8 weeks?!)
http://forum.xda-developers.com/showthread.php?t=968990

I hope that we are considered a priority. I'll do my part and call and bug them maybe if everyone jumps on board we'll get this update.

i spoke to sasktel and they have already rolled out the patch on there network. but because my phone is telus branded and the zune software see the phone as telus it wont give me the update. sasktel does not recognize my phone for updates so i would assume that's because they don't sell the phone.

I'm in the same situation as you kazman. Have an unlocked Telus branded Optimus 7 running on the Bell network, and wondering if I'll get the update when/if Telus releases it.
Will report if I do.

I cannot believe we can't find a solution to get the update...
Like Android, installed custom ROM of WP7 to avoid carrier blocking.

xdapants said:
I've been looking around all the standard places for more info but haven't come across anything. My fear is that the wp7 userbase on Telus is small enough that they don't consider us a priority.
They're mediocre at best.
http://www.androidincanada.ca/category/telus-android/
Another thread discussing similar possibilities for crappy timing/rollout (carriers get 8 weeks?!)
http://forum.xda-developers.com/showthread.php?t=968990
Click to expand...
Click to collapse
So I emailed client care about the update, (your gonna love this)
"Hello Justin,
Thank you for taking the time to write to TELUS via e-mail.
Windows has not released any official updates yet. Please refer to the following link for details:
http://www.microsoft.com/windowsphone/en-us/features/update-info.aspx
When an official update is released from the manufacturer, it's also posted on our equipment page specific to your phone:
http://www.telusmobility.com/en/ON/lg_optimus_7/index.shtml
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Weekends and Holidays from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' online service and have a great day."
So I have emailed back asking that he double check the site and not just send me to the page that tells people what the next update is but infact to check the update page (http://www.microsoft.com/windowsphone/en-us/howto/wp7/basics/update-history.aspx) Still waiting on an answer but it's great that they took the time to really look into it So I have emailed back and shown them the link and also shown them Bell and Roger's pages releasing it as well as a few carriers with the same phone (LG Optimus 7) that have released it. (because you know that's where they would go next) Will post results on here if I get them.

that is completely ridiculous. i called a telus store yesterday in Saskatchewan and she told me that they don't know about updates and recommended that i move the date on my phone ahead a year and i should get the update then. but she had just told me a minute ago that there where no updates. they need to get a clue.

So it seems like Telus just doesn't know what to do with updating the phone. I am a bit surprised and doubtful that Microsoft didn't tell them though. It just shows a huge lack of communication within Telus.

as I posted in the other thread, I talked to a telus rep who also no idea about the update; but was able to confirm they didn't have to pay MS for it, so we should be getting it.
I've got a 10 year old account with them and made it clear I would be willing to switch carriers if they dropped the ball.
Hopefully we can get enough people telling telus the same that they'll get their act together.

i would like to know why we cant just get the update from the zune software. and if a carrier such as telus hasn't released the update how does the zune software know not to offer you an update or does telus need to respsond to microsoft that the update is out on there network. how about a new rom from bell or rogers that would solve all our problems.

kazman13 said:
i would like to know why we cant just get the update from the zune software. and if a carrier such as telus hasn't released the update how does the zune software know not to offer you an update or does telus need to respsond to microsoft that the update is out on there network.
Click to expand...
Click to collapse
It's going to be something like that (e.g. telus tells MS it's approved, WinPhoneUpdate sets the flag to allow it).
kazman13 said:
how about a new rom from bell or rogers that would solve all our problems.
Click to expand...
Click to collapse
I'd assume going to a differently branded rom would solve it, although that'd likely negate access to the telus app store. Another potential issue is that the telus optimus7 is a different model number from the european one. I have no idea which version the mexicans got so there may not even be a viable alternate rom. :|

An unfortunate truth
Look guys, this first update was OPTIONAL for carriers. It did not provide any new features and was just a test update before the real update in a week and a bit. Unfortunately for you guys, TELUS decided to not push this one in favour of just sending one update later. You shouldn't be upset at TELUS ... yet. I had an Android phone with them before and just about lost my mind over the update issue, but I think WP7 will be different because MS has more say than the OEMs do regarding Android. I feel bad that you guys are suffering, but it isn't really TELUS' fault.

Commander Data said:
Look guys, this first update was OPTIONAL for carriers. It did not provide any new features and was just a test update before the real update in a week and a bit.
Click to expand...
Click to collapse
That doesn't really disuade any concerns.
It's not just a test and no user visible features does not equal not necessary - think API changes before mango
My main fear is that something I'll deem critical will be in one of these minor updates, and telus will make me wait 6 months till the next major update instead of just pushing me the fix.
Commander Data said:
You shouldn't be upset at TELUS ... yet.
Click to expand...
Click to collapse
I concur, as this is hopefully a unique/one time scenario, which is why I'm waiting to see what they do with NoDo before complainging too loudly/switching carriers
Commander Data said:
I feel bad that you guys are suffering, but it isn't really TELUS' fault.
Click to expand...
Click to collapse
Just because I feel like nitpicking (I'm just being a smart-ass, don't take it seriously/personally ):
There are three "entities" involved in getting my phone updated
1) Microsoft - they've released the update, not their fault
2) Myself - I've connected to my computer and forced zune to check for updates, not my fault
3) Telus - They're not pushing the update for whatever reason ... pretty sure it's their fault

optional or not this still makes telus look bad when all other major carriers in canada are pushing this update but not telus.

bond7734 said:
So I emailed client care about the update, (your gonna love this)
"Hello Justin,
Thank you for taking the time to write to TELUS via e-mail.
Windows has not released any official updates yet. Please refer to the following link for details:
http://www.microsoft.com/windowsphone/en-us/features/update-info.aspx
When an official update is released from the manufacturer, it's also posted on our equipment page specific to your phone:
http://www.telusmobility.com/en/ON/lg_optimus_7/index.shtml
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Weekends and Holidays from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' online service and have a great day."
So I have emailed back asking that he double check the site and not just send me to the page that tells people what the next update is but infact to check the update page (http://www.microsoft.com/windowsphone/en-us/howto/wp7/basics/update-history.aspx) Still waiting on an answer but it's great that they took the time to really look into it So I have emailed back and shown them the link and also shown them Bell and Roger's pages releasing it as well as a few carriers with the same phone (LG Optimus 7) that have released it. (because you know that's where they would go next) Will post results on here if I get them.
Click to expand...
Click to collapse
Here's the answer! I got back from Telus after showing them where the update was and asking why we don't have it and why Rogers and Bell have released it.
Hello Justin,
Thank you for your reply.
Due to the technical requirements involved we are unable to disclose when the update will become available.
I would recommend to check our Website for updates as this is the first place any new information on your handset will be advertised:
http://www.telusmobility.com/en/ON/lg_optimus_7_support/
I regret any inconvenience or confusion this has caused and thank you for your patience in this matter.
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care Team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Saturday and Sunday from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' Online Services and I hope you have a wonderful day.
Best regards,
Aekta
e.Care Specialist
TELUS
There's a technical requirment that makes them unable to disclose when the update will become avalible... doesn't make too much sense but I do agree with all of you. It's not that I desperatly want this update or that it's really negativly effecting me in anyway, it's that I fear this pattern may continue on to updates that improve the phone. We'll see what happens in March hopefully Telus pulls it together or at least has a better answer then just because.

Related

no wm6 for ameo (ever?)

hi all
just received an email from t-mobile uk saying that have no plans to release the wm6 rom. Does this mean were are cursed or will we be able to use the HTC version when it comes out. is it just a case of losing branding and the cab files with the gprs settings etc???
cheers
Yeah i know, i got the same reply by email at weekend. you think that with the unit being so high spec that they would want to upgrade to WM6 for customer satisfaction
Disgraceful! Let's hope someone cracks the CID protection soon so we can use the HTC ROM when it is released!
Not good news. Let's all sign a petition and get it over to T-Mobile.
-Krip
yea, not happy about this at all, been with t-mobile for 8 years now, theyve had a **** load of money off of me. let me know if you start a petition
Since WM6 isn't an upgrade for any Advantage yet, is it really likely their emaildrone is going to know about it really?
Yes, we should petition them. But in context. "When WM6 is shipping on the Advantage please make it available for Ameo"
I second that, we need to make sure they know how not realising an operating system upgrade as big as WM6 would nark us Ameo owners off. (to put it nicely!)
Don't get upset..we'll get it anyway
Sorry guys I'm in disagreement with you on this one. I agree that a device as new and feature rich as the Ameo should definitely come with WM6, but it was never promised or even mentioned to the best of my recollection prior to and after the Ameo was released. Therefore we all knew what we were getting before we shelled out, even though we all held out hope that an official T-mobile WM6 upgrade would be available.
I'm quite happy to wait until CID unlocking has been cracked and an official WM6 ROM is available for the Dopod or Advantage version.
Let's face it people, we'll get there in the end anyway, wether they want us too or not.
CID is already available through imei-check, but they cant do it over-the-air. I emailed them about CID/SIM unlocking and this is their reply.....
Hello,
>>we can unlock it, but remote is not possible right now. If you want you can send the device to us for unlock. Special delivery is ok. The unlock is 20 GBP + 7 gbp to ship it back to you. Please send it to:
MIGsofT LTD FAO:Florin Mandache 19 Cowan Road Balloch Glasgow G68 9BX. Send just the handset + battery. >Regards, > >IMEI-CHECK Team >
I was very unsure sending the unit and needed reassurance so i replied.....
Thanks for your reply, but could you supply me with a contact number(landline) to help keep track of my unit, and so i can make payment by card. Your website doesn't contain any contact info which makes me a little uneasy.
And this is the reply i got back.....
Hello,
You can call me on my mobile : +44795*******.
The payment it will be done via paypal or direct bank deposit after we received the device and we unlocked it.
As you might guess, i'm still wary of sending it off so i guess i'll sit and wait until another option is available.
i was checking via STREETMAP, the postcode for imei-check (look at my post above) and i found this........http://www.myhouseprice.com/HousePr...imeframe=1&timeframemonth=99&timeframeyear=99
CHECK THE FIFTH HOUSE DOWN THE LIST! Its the same address and postcode for IMEI-CHECK, and it went up for sale on 23/03/07. Now i definately aint sending my unit through the post, to dodgy!
neildunne said:
Please send it to:
MIGsofT LTD FAO:Florin Mandache 19 Cowan Road Balloch Glasgow G68 9BX.
Click to expand...
Click to collapse
Excellent! I'm just down the road (for a certain value of "down the road", being a two hour drive but one I do frequently) from them.
Wonder if they'll do it whilst I wait
Richard
mackaby007 said:
Sorry guys I'm in disagreement with you on this one. I agree that a device as new and feature rich as the Ameo should definitely come with WM6, but it was never promised or even mentioned to the best of my recollection prior to and after the Ameo was released. Therefore we all knew what we were getting before we shelled out, even though we all held out hope that an official T-mobile WM6 upgrade would be available.
I'm quite happy to wait until CID unlocking has been cracked and an official WM6 ROM is available for the Dopod or Advantage version.
Let's face it people, we'll get there in the end anyway, wether they want us too or not.
Click to expand...
Click to collapse
i agree with you here, T-mobile has never promise WM6 update, so if they decide not to offer it, it's no problem, you just need the CID tool, and you can install the DOPOD or HTC one.
Whilst i accept that we were never promised an upgrade i consider that most of the Ameo owners believed that an upgrade would be in the pipe line.
By using unauthorised upgrade methods are we not invalidating our warranties and risking the chance of removal of technical support from t-mobile?
Perhaps there are associated overhead costs for T-mobile with regard to supporting another operating system but there are already phones in their range that use wm6. We are not asking them to support *nix.
I rang t-mobile last week regarding a phone problem last week (unable to make/receive calls). i was told that nobody on their thd had an Ameo manual (in the end the problem was 3g network related rather than a fault with the phone).
To date T-mobile have no publicly available rom versions (at all) which leads me to think that they are not yet up to speed wrt support for this unit anyway.
I have been a T-mobile customer for 10 years and have been out of contract for the last 3 until selling my soul for 18 months to get this Ameo. T-mobile cannot provide me adequate support at the moment and HTC will not because it is not their phone.
At a minimum i cannot see why we can not be offered this upgrade as a gesture of goodwill.
If it is a question of HTC (or microsoft) charging too much for the upgrade then perhaps they should consider how few units would have been sold without the t-mobile branding/subsidy.
i for one would be happy to petition T-mobile and will put my money where my mouth is later this weekend and start a site for the petition.
Lips tightly zipped.
But don't worry.
That's all I'm saying.
Slave1 said:
Lips tightly zipped.
But don't worry.
That's all I'm saying.
Click to expand...
Click to collapse
That'll do then. Thanks.
imaginarynumber said:
Whilst i accept that we were never promised an upgrade i consider that most of the Ameo owners believed that an upgrade would be in the pipe line.
By using unauthorised upgrade methods are we not invalidating our warranties and risking the chance of removal of technical support from t-mobile?
Perhaps there are associated overhead costs for T-mobile with regard to supporting another operating system but there are already phones in their range that use wm6. We are not asking them to support *nix.
I rang t-mobile last week regarding a phone problem last week (unable to make/receive calls). i was told that nobody on their thd had an Ameo manual (in the end the problem was 3g network related rather than a fault with the phone).
To date T-mobile have no publicly available rom versions (at all) which leads me to think that they are not yet up to speed wrt support for this unit anyway.
I have been a T-mobile customer for 10 years and have been out of contract for the last 3 until selling my soul for 18 months to get this Ameo. T-mobile cannot provide me adequate support at the moment and HTC will not because it is not their phone.
At a minimum i cannot see why we can not be offered this upgrade as a gesture of goodwill.
If it is a question of HTC (or microsoft) charging too much for the upgrade then perhaps they should consider how few units would have been sold without the t-mobile branding/subsidy.
i for one would be happy to petition T-mobile and will put my money where my mouth is later this weekend and start a site for the petition.
Click to expand...
Click to collapse
If everyone thinks the same with you, then all T-mobile PDA user will be asking wm6 update (T-mobile MDA,MDA PRO.....). The things is it cost nothing to buy the upgrade, Microsft does not charge anything for it, but in order to publish the update, service provider will needs to run testing on it to make sure it's stable, it's nothing to do with HTC here as well, HTC offer the basic ROM, then T-mobile will needs to finish it, so it will takes them a while to make it stable, this is where you see the advantage of each different ROM, they are not all done by HTC, they are done by the service provider. And when you say WM6 device is already available on T-mobile, which one are you talking about? i don't seems to remember any of them.
Another important issue, you are going to see less and less HTC product on T-mobile, and any other provider too, HTC is now changing their company structure, they are trying to be like Nokia, so you won't see T-mobile mark or branding on HTC device in the future. So you already notice, T-mobile is the only one selling HTC advantage in UK, and it could be the last one, (or the very last few). In the future, you will see only HTC brand. So because of this, T-mobile has a very good reason not to be bother with WM6 update, i believe they are due to the end of the contract with HTC, and really, i don't think T-mobile care too much about Ameo, you don't see it advertise anywhere....
The bottom line is, even T-mobile release official WM6 update, i don't think it's going to be as stable as the DOPOD one or HTC one, they are already in the testing stage, and beta version will be release for tester next month. So all we need is the CID unlock, then you can choose the best ROM to upgrade.
Owners of the dash have been offered upgrades to wm6
And i go back to my point about not being offered support (understandably) for unauthorised upgrades. Surely if you know that the majority of owners of a particular phone are going to follow this path (ie unofficial upgrades) it will be cheaper (in the long run) to aid them and ensure that they have a phone that works. Otherwise you also run the risk of them blaming the network when it is in fact their phone that is not working.
With regard to your assertion that "t-mobile don't care about the ameo" the argument doesn't hold much water as it would imply that they don't care much about their customers- hence we return to the crux of this thread.
I cannot go out and buy a copy of wm6 and install it myself. if i purchased a copy of vista and discovered that it would not be possible to legitimately upgrade (purchase) to it's replacement (bar hardware issues) i would not purchase vista. It is now a given with phones of this form that we expect software/os improvements to compliment the hardware.
not every one is aware of these types of forums and would benefit from the upgrades and the ensuing improvements. It is through T-mobile that awareness would be increased (with the greatest respect to this site).
I do not doubt that you are more savy than me but if that implies an "i'm alright Jack" mentality then I personally prefer to be ignorant (it is after all blissful)
When sms was rolled out did you sit there and say "oh i don't expect to be able to use that because I signed up when vox was the only option"- i think not.
imaginarynumber said:
Owners of the dash have been offered upgrades to wm6
And i go back to my point about not being offered support (understandably) for unauthorised upgrades. Surely if you know that the majority of owners of a particular phone are going to follow this path (ie unofficial upgrades) it will be cheaper (in the long run) to aid them and ensure that they have a phone that works. Otherwise you also run the risk of them blaming the network when it is in fact their phone that is not working.
With regard to your assertion that "t-mobile don't care about the ameo" the argument doesn't hold much water as it would imply that they don't care much about their customers- hence we return to the crux of this thread.
I cannot go out and buy a copy of wm6 and install it myself. if i purchased a copy of vista and discovered that it would not be possible to legitimately upgrade (purchase) to it's replacement (bar hardware issues) i would not purchase vista. It is now a given with phones of this form that we expect software/os improvements to compliment the hardware.
not every one is aware of these types of forums and would benefit from the upgrades and the ensuing improvements. It is through T-mobile that awareness would be increased (with the greatest respect to this site).
I do not doubt that you are more savy than me but if that implies an "i'm alright Jack" mentality then I personally prefer to be ignorant (it is after all blissful)
When sms was rolled out did you sit there and say "oh i don't expect to be able to use that because I signed up when vox was the only option"- i think not.
Click to expand...
Click to collapse
i understand your point there, but if you stand at the T-mobile side and think about it, then maybe you will understand if they decide not to offer wm6 update. It cost them time and money to release, it's pruely a bonus for T-mobile customer if they offer it. So do you think T-mobile MDA PRO should be offer WM6 as well? since it's the second most expensive PDA that T-mobile offer.
Anyway, what i am saying here is we are not suppose to flash un-official ROM, it has already bought this site trouble. I know lots of people (including me still do it anyway). I guess time will tell whether T-mobile will lunch WM6 update or not, but if they decide not to, don't be surprise, they have perfectly good reason for it.
Sorry WU
this was not intended to be a snipe at you but i believe in fair play and think that you are wrong.
with regard to a petition i will hold off given that Slave1 seems to know something and others respect his opinion, unless i am convinced otherwise
imaginarynumber said:
Sorry WU
this was not intended to be a snipe at you but i believe in fair play and think that you are wrong.
with regard to a petition i will hold off given that Slave1 seems to know something and others respect his opinion, unless i am convinced otherwise
Click to expand...
Click to collapse
let's all hope the upgrade will comes out from T-mobile, yes you are right, i don't know about T-mobile, and i have no contact inside this company too, all I know is when i went to the 3GSM this year, they did say something about the WM6 update but they are not sure which machine to offer by that time.
So hopefully they will release it, if not, we just need to hope a CID tools then all Ameo user can then flash HTC, DOPOD rom.

Sign Rogers HTC Dream/Magic Waiver To Avoid 911 ROM Update

A few weeks ago Rogers announced a software glitch in the HTC Dream and Magic that prevented users from making 911 calls. To remedy the situation, Rogers pushed out a ROM update.
To make sure that every HTC Dream/Magic owner updated their device, Rogers disabled data access to those phones but also applied a credit to those accounts. However that did not stop many users from not applying the update.
Then, to make matters worse, many users were reporting that Rogers actually cut off their voice service! Any outgoing calls were directed to Rogers customer care and HTC Dream/Magic users were basically forced to update.
Well, considering all of the fuss that Rogers has been receiving over the last few weeks, the company has now released a waiver form for HTC Dream/Magic users that want their account re-enabled, untouched, and want to stop being pestered by Rogers.
The waiver basically says that Rogers is not liable for you not being able to make 911 calls because you did not want to apply the update.
See below for the information on the form:
An issue has been identified on HTC Dream and Magic devices that may prevent 9-1-1 calls from completing in certain situations. Rogers has disabled internet access on these devices as a short-term fix to help ensure that all 9-1-1 calls are completed. Rogers has reached out directly to Dream and Magic customers through multiple text messages and voicemail messages, urging them to install an update that repairs this known issue. Internet service has already been restored for thousands of customers who have completed the update.
While our strong recommendation is that customers complete the recommended software update, some customers are requesting that we re-enable their internet access, even if they don’t update to our recommended software solution.
If you agree to the following provisions, please enter your device information and check “I agree” below. Rogers will re-enable your internet access within 24 hours even if you don’t update your software. By checking “I agree” below, you acknowledge and agree that:
1.) Rogers has informed me of the software issue on my HTC device that may prevent 9-1-1 calls from completing in certain situations.
2.) Rogers has made a software update available to me to remedy this issue and has made several attempts to contact me urging me to install this update for my own safety.
3.) I refuse to install this software update that Rogers strongly recommends for my own safety and understand that I may not be able to complete 9-1-1 calls from my HTC device.
4.) Rogers will not be liable to me or any third party for any personal injury or damages resulting from or relating to the inability of my HTC device.
Users are then prompted to enter the following information:
* Serial Number (15 digit number under the battery)
* Wireless Number
* Email Address
Then check off the “Agree” box and click “Submit”.
So if you want your account re-enabled, want to avoid the update, and continue as you were, check this waiver out and let us know your success.
Rogers HTC Dream & Magic Waiver Form Link
https://your.rogers.com/web_auth/HT...ts-_-Consumer_Wireless_Eng-_-Form-_-HTCwaiver
Link to article posted above:
http://www.androidincanada.ca/news/sign-rogers-htc-dreammagic-waiver-to-avoid-911-rom-update/
Why the hell do all the Canadian carriers have to suck so bad. Honestly..
Macmee said:
Why the hell do all the Canadian carriers have to suck so bad. Honestly..
Click to expand...
Click to collapse
At least Rogers are doing something, I mean if you own a Dream you get the following out of the deal:
Free Magic + $0 Admin Fee + $50 Credit Rebate + Month of Free Data Credit
Not so bad, but then again this shouldn't have happened in the first place.
SilentTweak said:
At least Rogers are doing something, I mean if you own a Dream you get the following out of the deal:
Free Magic + $0 Admin Fee + $50 Credit Rebate + Month of Free Data Credit
Not so bad, but then again this shouldn't have happened in the first place.
Click to expand...
Click to collapse
ONLY ! and ONLY if you buy the dream on a contract before dec 31 2009
us who spent the money outright for the phones at anypoint are void from this deal which sucks for us.
and rogers isnt doing anything, they are sticking you with a 3 year plan with a 1.5 year old phone to replace your 1.5 year phone.
You could just update the radio:
wiki. cyanogenmod .com/index.php/Upgrade_Rogers_Dream_Radio
I just finished the update, and I'll comment back if I get my data again. This should fix the problem
Njord0 said:
You could just update the radio:
wiki. cyanogenmod .com/index.php/Upgrade_Rogers_Dream_Radio
I just finished the update, and I'll comment back if I get my data again. This should fix the problem
Click to expand...
Click to collapse
there have been reports on the other thread of people who updated radio still losing data/outgoingcalls they are looking for radio/build when scanning i believe*dont take my word for it just going on what ive read*
I have updated the radio, following Cyanogen's instructions over 48 hours ago. I've also signed the waiver, about 36 hours ago. Of course, no data. I have rebooted (pulled the battery) many times. I phoned them yesterday afternoon and the tech I got transfered to, who was willing to help, said something like like: hmm.. Are you sure you updated with the update found at [rogers.com/bla/bla] ? it sounded like he could see that I hadn't. At that point I said that I had to hang-up, which was true, as I was driving. In any case, I don't remember reading any post about someone's data coming back on it's own... Guess I'll have to call again.
marcobrunello said:
I have updated the radio, following Cyanogen's instructions over 48 hours ago. I've also signed the waiver, about 36 hours ago. Of course, no data. I have rebooted (pulled the battery) many times. I phoned them yesterday afternoon and the tech I got transfered to, who was willing to help, said something like like: hmm.. Are you sure you updated with the update found at [rogers.com/bla/bla] ? it sounded like he could see that I hadn't. At that point I said that I had to hang-up, which was true, as I was driving. In any case, I don't remember reading any post about someone's data coming back on it's own... Guess I'll have to call again.
Click to expand...
Click to collapse
Here's another issue with Rogers. Remember when outgoing calls were being redirected? If you call in and told them you haven't done the update, they would re-enable your voice, but then put a manual block on your data. You have to call in and tell them to re-enable it manually. I had this problem. Updated radio, but no data for 2 whole days. I couldn't tweet that I couldn't tweet
Ha! Thanks you for pointing that out. I just called, it took about ten minutes. I got transfered to a different person who asked me to go to settings:about phone and read her some numbers. I had to lie a bit about the numbers I quoted them ( firmware version and build number ); I read out the numbers from the Rogers pdf. I should post more instead of just reading, it gets things done...
Since my last post when I updated the radio my data has been reenabled. I didn't do anything (like phone them) to get my data back other then restarting my phone and waiting till the morning.
Signed the waiver
Thanks,
I signed the waiver and got the data back.
Rogers should have done that long time ago to save everyone all the headache.
EkostonS said:
ONLY ! and ONLY if you buy the dream on a contract before dec 31 2009
us who spent the money outright for the phones at anypoint are void from this deal which sucks for us.
and rogers isnt doing anything, they are sticking you with a 3 year plan with a 1.5 year old phone to replace your 1.5 year phone.
Click to expand...
Click to collapse
they dont even offer the deal anymore
DangerXDan said:
they dont even offer the deal anymore
Click to expand...
Click to collapse
Today is the last day. If you did buy your phone outright from Rogers, you can tell them their update bricked your phone, and then they'll swap it for a Magic if you want. But then you won't have a rooted phone anymore.
I signed the waiver Sat and got data Sun am. Glad I didnt update!!
Anybody else have trouble getting the stupid form to accept your IMEI ?
Wulfbane said:
Anybody else have trouble getting the stupid form to accept your IMEI ?
Click to expand...
Click to collapse
Same here.
I'm wondering if calling customer service would help me sign the waiver.
Hmm, I am trying to sign the waiver, however the form is saying that my IMEI number is not valid. Did someone have the same issue?
Do you guys know how to make the IMEI # valid? Stupid questions, but may there is a trick that I should know.
I'm surprized so many would sign a waiver over updating the radio. I wonder if signing the waiver voids the warranty of the phone. They must know if you're willing to sign this you're doing something to your phone.
agree this ...
Macmee said:
Why the hell do all the Canadian carriers have to suck so bad. Honestly..
Click to expand...
Click to collapse
because they are still doing business in a lazy and greedy way!

[Q] February Telus Update

Hey was just wondering if anyone on the Telus network recieved the update yet?
I am on TELUS with LG Win 7 phone and wanted to make sure they aren't being blocked by my carrier as Microsoft said they might be for some networks. I've checked through Zune and still nothing I know it's only been two days but I'd rather know now if I have to start finding another solution to get updates. If anyone has recieved a notification or knows anything about it let me know thanks
I did not get anything either. I have a feeling a lot of carrier based phones haven't got them yet, and I doubt a lot of them are blocking it.
Edit: I stand corrected according to wmpoweruser It seems like telus hasn't pushed any updates but this can be due to the whole samsung fiasco delaying things.
Any chance you can send me a link to that page would love to see what's going on.
bond7734 said:
Any chance you can send me a link to that page would love to see what's going on.
Click to expand...
Click to collapse
it was an informal poll, just people leaving comments saying they had or hadnt gotten it.
I just spoke with a telus rep who wasn't able to tell me anything more about if/when the update would be available (I was on hold while he contacted "the technical team").
The only piece of information I got (which was assumed ... by me anyways ) was that unlike the old system where Telus paid OEMs to create the updates the wp7 updates are "free" to the carrier.
March 1 and still no update. I think Telus is skipping this one. The Telus rep I called didn't even know Telus carried any Windows phones and thought I meant the iPhone, so you can imagine how long that phone call lasted.
The 7008 update is now available for Telus customers. Here's news for the 7389 update (NoDo);
The earliest date that a TELUS customer can receive the Windows Phone 7 software update is Tuesday March 29th, 2011. Microsoft is releasing the software update in a phased approach and it may take up to four weeks for all TELUS customers to have the option to receive the update and upgrade their device software.
Keep your smartphone running efficiently by using the latest available software.
The release of OS software 7.0.7389.0, provides the following benefits and enhancements for your smartphone.
Introduction of copy and paste functionality.
http://www.telusmobility.com/en/QC/lg_optimus_7_support/
The one thing I noticed after updating my phone is that it did not do a backup of it. (There was only 9 steps done on the update process) I thought that the pre-nodo update was supposed to make a backup of your phone.

[Q] AT&T or any quantum user... Got the update yet?

I am just wondering if we are all in the same boat. I haven't received the notification, nor will it update if I plug it into zune... Why do I feel like the quantum is the bastard child of the wp7 lineup?
You might want to check this out:
wpcentral.com/get-nodo-now-debranding-your-lg-phone
Be sure to read the comments as there is a correction to the process in there.
I did this to get the patch update (went from build 7004 to 7008), but no NoDo yet.
I've been looking for this info!
I figured there must be a "targeting" string or something in there somewhere.
I bet it gets reset somehow later.
I'm with Bell in Ontario, no NoDo for me.
I'm honestly not really expecting it. Like at all. I've lost pretty much all faith in MS.
I'm with Rogers here in BC, but using an unlocked AT&T branded phone.
No updates (either of them) have shown up, but I suspect it's because AT&T hasn't released them yet.
I think we'll eventually see the 'NoDo' release, but it might take a while as AT&T are notoriously slow in 'testing' new releases of the O/S...
Have to check out that 'unbranding' thread, tho (since I'm already 'unlocked' from AT&T)...
I feel like m$ screwed up by letting carriers doing testing. There is no way m$ could get carriers to release updates on time and together. AT&T has never had a good IT device department. it is like letting a baby be a contractor and expect a house to be built on time.
None of the AT&T US phones are supposed to get NoDo until May or so I think. It's because they're slow "testing".
I can confirm that the unbranding and using http://forum.xda-developers.com/showthread.php?t=1012189 Method 1 works but is a bit tricky to get the timing right.
I went to wpcentral and followed the instructions for "NoDo update hack released--works for every device, every carrier right now" I now have version 7.0.7390.0. It was pretty easy just follow the instructions.
Got NODO (7390) today on unbranded Quantum
Hi guys... just wanted to let you know that I just got the NoDo update (7390) today through Zune on my 'unbranded' AT&T LG Quantum.
Took about 15 mins.

[Q] Anybody rebranding for AT&T specific update??

Anybody thinking of reverting back, rebranding and getting the AT&T specific updates?? Kicking the idea around myself, Data="ATT-US" was the removed string... Please let is know if anybody goes this route...
I just did. Had to roll back to 7008, didn't have 7004. Hope it still works.
Think of doing the same just wanted to wait for someone to report if there are in fact anything different or was ATT just talking.
rruffman said:
Think of doing the same just wanted to wait for someone to report if there are in fact anything different or was ATT just talking.
Click to expand...
Click to collapse
I'm curious about that too plus want to see if the Debranding then rebranding causes any issues with getting updates like the ones they are expecting for those who used the nodoupdatertools to get updates sooner then the rest..
Pinger43 said:
I'm curious about that too plus want to see if the Debranding then rebranding causes any issues with getting updates like the ones they are expecting for those who used the nodoupdatertools to get updates sooner then the rest..
Click to expand...
Click to collapse
well i did not do the chevron way i did the spoof way that was done at first so i do have a backup of my phone.
Not worth the wait (and sooo glad I did the VPN hack update)
Apparently the ATT exclusive *features* they are adding is a WISPr protocol that switches you to login into att wifi hotspots automatically when near one. To save you (and them) data bandwidth.
The other feature is to allow you to sync your contacts with your att address book. Even lamer.
So yes ATT made you wait this long for nothing.
Lesson learned. Always rely on the fans and community for support, not the ones you have a contract with.
Source: http://wmpoweruser.com/att-unique-features-coming-with-nodo-update-revealed/
asiancuta said:
Not worth the wait (and sooo glad I did the VPN hack update)
Apparently the ATT exclusive *features* they are adding is a WISPr protocol that switches you to login into att wifi hotspots automatically when near one. To save you (and them) data bandwidth.
The other feature is to allow you to sync your contacts with your att address book. Even lamer.
So yes ATT made you wait this long for nothing.
Lesson learned. Always rely on the fans and community for support, not the ones you have a contract with.
Source: http://wmpoweruser.com/att-unique-fe...medium=twitter
Click to expand...
Click to collapse
Yes sir. I will not be rolling my girlfreinds phone back just to get the ATT update, waste of time, especially if you live in a small town and have NO hotspots...
raiderfan247365 said:
Yes sir. I will not be rolling my girlfreinds phone back just to get the ATT update, waste of time, especially if you live in a small town and have NO hotspots...
Click to expand...
Click to collapse
lol same here. 1 starbucks and a few McDonalds...not worth it. plus i've been on ATT for 3 yrs now and still grandpa'd into the unlimited data usage plan...so no worries on data
I did revert to 7008 and re-branded my phone. I am not worried about ATT's feature. I more worried about firmware updates. I know Rodger's Focus had firmware updates.
I did have trouble with it at first. This post solved my problems:
http://forum.xda-developers.com/showthread.php?t=1013867
Anyone realizing that ATT made us wait for a feature that switches us to their WiFi hotspots...unsecure open WiFi hotspots. Double stack stupid
There are AT&T-specific changes, and there are OEM-specific changes. I can live without the AT&T crap, but if Samsung has firmware or driver update included w/ the AT&T NoDo update, then you guys may be missing out on them...
Michael.
Michael-Dallas said:
There are AT&T-specific changes, and there are OEM-specific changes. I can live without the AT&T crap, but if Samsung has firmware or driver update included w/ the AT&T NoDo update, then you guys may be missing out on them...
Michael.
Click to expand...
Click to collapse
If there are firmware updates of any importance for Samsung Focus phones I see two ways of getting them;
1. anyone who puchased their phones outside AT&T or any carrier(say on Amazon or retail store) I would think they would get the update through Zune or directly from Samsung seeing their phones are not "Branded" which is no different from our "debranded" phones..
2. Reverting back to 7008, use Samsung Registry Tool, rebranding AT&T and then getting NoDo with anything else AT&T is offering..
Pinger43 said:
1. anyone who puchased their phones outside AT&T or any carrier(say on Amazon or retail store) I would think they would get the update through Zune or directly from Samsung seeing their phones are not "Branded" which is no different from our "debranded" phones..
Click to expand...
Click to collapse
I'm curious about this comment -- where can you get an unbranded Samsung Focus because I have yet to find one? Do they have the AT&T logo displayed below the earpiece and does it have the AT&T apps/fluff pre-loaded? If so, then that's not an unbranded phone.
Michael.
Michael-Dallas said:
I'm curious about this comment -- where can you get an unbranded Samsung Focus because I have yet to find one? Do they have the AT&T logo displayed below the earpiece and does it have the AT&T apps/fluff pre-loaded? If so, then that's not an unbranded phone.
Michael.
Click to expand...
Click to collapse
Your right, I didn't realize the unlocked Focus phones being sold outside of AT&T with no contracts still has AT&T label.. Learn something new everyday..*
Guess the revert to 7008, rebrand and update is the only option, not sure what's going to happen to those who used the ChevronNoDoUpdateTool though???
http://www.zones.com/site/standard_page/index.html
http://www.amazon.com/gp/product/B0..._m=ATVPDKIKX0DER&pf_rd_r=145YANHV9PMWP39WG0K5
I'm in the ChevronNoDOUpdateTool boat and I'm guessing that we're going to have to fix it ourselves.
scottwvc said:
I'm in the ChevronNoDOUpdateTool boat and I'm guessing that we're going to have to fix it ourselves.
Click to expand...
Click to collapse
I doubt it, when MS asked Chris Walsh to pull the updater tool I got the feeling from comments by both MS & Mr. Walsh that both were going to look into a solution to correct the problem, let's face there is no way either MS or the Chevron team will let so many out in the cold on a new start up OS, there was something like 25,000 downloads of the tool..
Will people who got NoDo get this update?
I unbranded, updated, then rebranded.
Sent from my SGH-i917 using XDA Windows Phone 7 App
c_h0use said:
Will people who got NoDo get this update?
I unbranded, updated, then rebranded.
Sent from my SGH-i917 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
My guess is your phone will be shown as Up To Date, I also imagine you can go into Zune and choose revert back to 7008 then you should be able to reupdate to AT&T's version.. Grant you this is only my opinion.. Going to be a interesting week for those who rebranded or used the Chevron Update Tool, especially with rumors of a upcoming Microsoft Update concerning Certificates..
I unbranded then updated via the VPN method then rebranded back. For some reason Zune isnt giving me the option to revert back so guess I will see what happens when they start rolling out the next updates.
I just connected my phone to Zune and it shows a Samsung update available. I am updating to it now. Looks like it saw I had the NODO then offered the samsung update.

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