Related
I have a strange reoccuring problem with connecting my Topaz to my pc. I'm running Windows 7 64-bit and have WM6.5 on the phone.
The thing is, that I can have the phone connect to the computer for weeks several times daily always using the same USB-port, but suddenly I get 'USB Device Not Recognized'. Then I can change to a different port and it works again for a few days. Unfortunately it stops working on the next port aswell after a few days, and then it kind of decides, that it's generally unrecognizable.
I have tried almost every thing. From softresetting the phone, rebooting the pc, unplugging the pc, uninstalling and reinstalling Windows Mobile Device Center, updating USB drivers on the system, changing the cable - you name it.
All my other devices work just fine on the USB-ports.
It's as if det driver for the Topaz just gets corrupt. Then again I have actually experienced, that it just works again after some time, with no obvious reason.
I'm really starting to get desperate here. Is there any way of getting hold of a driver which can be used in this situation? Reinstalling the device Center does not work at all.
I would be very greatful if anyone could help me find a solution for this very annoying problem.
I don't know how this works in the "Windows Seven"..
But with ActiveSync in Xp i excluded the partnership and everything worked again.
I think that you have to exclude the device in Windows Mobile Device Center.
Restart your computer and try again.
Best regards!
Eduardo
One thing I had with XP was when the 'Enable faster data synchronization' in 'USB to PC' settings in Connections was checked I has a similar problem.
I unchecked it and it was fine since.
It might not help at all, but it solved the USB connection problem for me.
Well minded Steeve24!!!
Thanks for your replys.
I tried deactivation 'Enable faster data synchronization', but that did'nt change anything.
The I uninstalled the driver in Device Manager and exclude the device in Windows Mobile Device Center. After that I rebooted, mouthed the phone and waited for the driver installation but I still end up with USB Device Not Recognized.
Is it possible to force a specific driver on to this device and if so, what specific driver should i tell the system to use?
Tried switching USB port. That gave me connectivity. I reestablished the partnership, started a sync and half way through the sync, i lost connection again.
Tried once again to remove drivers, break partnership, reboot and try a different USB port. Plugged in the phone and got at complete sync. After the sync the connection closed and reopened and now I'm back to USB Device Not Recognized.
Having exactly the same issue with MDA Compact IV (aka HTC Touch Diamond) with Windows 7 (Enterprise) - 64bit!
Also tried nearly everything but still getting the "USB device not recognized" message ...
Device manager shows a "unknown device" (yellow symbol with "!"):
Windows has stopped this device because it has reported problems. (Code 43)
If tried to update the driver but then Windows 7 says:
The best driver for the following device is already installed:
Unknown Device.
It seems like C:\Windows\inf\oim24.inf is the required inf-file for installing the device. Wonder how I force W7 to use this one ...
Same issue on XP
When trying to sort my brothers TD2 on his laptop
Interesting little detail:
When I move the USB connection to a hub with external power (like the one in my screen), I seem to be able to keep the connection going for far longer then in a USB hub without external powersupply. That is defenitely different from WM6.1, which always ran smoothly on the "powerless" USB hub.
I imagine you've tried the setting which disables charging whilst connected to a PC?
Now it works again!
Yes, tied that - same difference ...
Yesterday i cleaned my computer with ccleaner and malwarebytes antimalware. The latter found and remowed 18 trojans/hijackers.
Today i connected my TD2 to a non-powered USB port and voila, connection and sync works again.
I do hope the connection is stable this time. If it gets corrupted again first thing to try is cleaning, rebooting and retrying. Of course I'll post here if the problem returns and pass on the information about the effectiveness of the above procedure.
same problem
in have a htc raphael for 1.5 years now. i made several installs of roms from your site, with active sync.
now, i have this weird problem. my htc is not recognised anymore. the error message is "Windows has stopped this device because it has reported problems. (Code 43) ".
I tried this in all usb from my laptop. after that i tried in 3 other machins, with the same result.
my laptop is Sony vaio vgn-ar51m and i am running windows 7. the ROM is EnergyROM_23081_RAPHAEL_29.Oct.2009
till now i had no problem syncing and upgrade-ing my phone with the same configuration.
any ideas, friends ?
thank you
Well, a few days ago my TD2 refused to be recognized on the nonpowered USB again. I ran Ccleaner (removing 8 GB of crap!), rebooted at voila, it connected again.
tried ccleaner, after that reboot comp reboot htc.
other setttings:
does not charge when connected to pc
enable faster data syncronization - disabled
nothing at all..
also, my phone is not connecting correctly with bluetooth also.
...i am kind of mad on raphy
Anyone else having these.
It worked only once for me.
I'll plug in my Evo then windows will detect and ATB device and the it will disappear and I dont know where.
The SDCARD will show for a secord or two and then disappear. Anyone else having this issue?
Having the same issues. Will show up, then disappear. Haven't been able to figure out a fix yet.
HTC Sync Update for EVO 4G (Sprint) (2.0.35) | 06.04.2010
http://member.america.htc.com/download/Driver/HTC EVO (Sprint)/HTCSync2.0.35.exe
Please try installing the lastest version of HTC Sync which will inclue the latest drivers for Windows 7 x64.
Already have that downloaded and still getting the appear/disappear issue
Working fine here. Win 7 Ult x64. Evo is auto-detected everytime i plug in... wish i had more info and could help.
yea everything is great on my 64bit Windows 7 Ult... uninstall and reinstall the usb root hubs..?
Everything is working fine here too on my end. No issues connecting the Evo to my Windows 7 x64 system.
I can mount fine, but can't flash RUUs or get HTC sync to actually recognize the phone
With the Hero, Windows 7 x64 would always install the wrong drivers and cause the exact issues described.
Go into Device Manager, find the EVO, and click update driver. Then manually find the driver by going to the HTC Sync directory and installing the Windows 7 x64 drivers. That is what works for the Hero, and it says My HTC in device manager when installed correctly.
Mine works fine. Though it is the first day. We'll see.
ziggy682 said:
With the Hero, Windows 7 x64 would always install the wrong drivers and cause the exact issues described.
Go into Device Manager, find the EVO, and click update driver. Then manually find the driver by going to the HTC Sync directory and installing the Windows 7 x64 drivers. That is what works for the Hero, and it says My HTC in device manager when installed correctly.
Click to expand...
Click to collapse
Yeah the problem with me its that the device disappears from device manager. It wont display at all. It will display briefly as some sort WPD Device and then it will disappear.
I have tried installing the latest HTC Sync software and reinstalling everysingle usb device to no avail.
When I am able to catch the wpd device I trying updating the drive but it doesnt like the HTC windows 7 x64 drivers. It says theyre not 64bit compatible.
For the people having problems...Are you plugging the device into a USB hub or is this straight into your PC/Laptop port? If it is a hub, is it a "powered" hub or one that draws it's power straight from the bus? If it is directly into the machine, what type of machine is it (HP, Dell, custom, etc.)? If it is custom build...what type of motherboard are you using (Asus, MSI, Gigabyte, etc)? (I ask this because some companies implement USB slightly differently and it can cause issues in some configurations)
Secondly, if this is straight into the machine, what other devices are plugged into the same internal connection (keyboard, mouse, scanner, printer, etc.). If the USB ports are in close proximity, it's a good bet they all run off the same internal connector. If only a keyboard and mouse share the connector...what type of keyboard (logitech with LCD, etc). Some keyboard and mouse combinations are high power draws and can overload the internal hub. This would make your phone connect for an instant and disconnect (overload state), since the phohe actually starts to pull power to charge, regardless if you're using it as a disk drive or sync.
All of that info will help us to troubleshoot with you.
Thanks!
Possible fix
I was having the same problems as many of you. I'm using Win 7 64, had the latest version of HTC Sync and the thing just wasn't finding my phone. The only thing that would work was if I restarted my computer and plugged it in. It found my phone right away and loaded up the HTC Sync just fine.
Only problem is, it only works that one time after a reboot of my computer. If I wanted to re-sync again, I would have to restart my computer.
It's an ugly fix, but for those of you that haven't had any luck syncing, this may be your best bet.
Mine with W7 x64 will mount fine every time but if I try to pick internet sharing, it never works. The only thing that pops up is an 'android phone' entry with a yellow triangle exclamation point under 'other devices' in device manager. I've got htc sync installed, and in fact I can use ADB fine... but I can't get normal usb internet tethering to work at all.
yeah its weird...i took my phone to a work machine that has windows 7 32bit and it worked fine on that machine... now i plugged it into my own machine and now my machine is picking it up
Look under device manager and you will see adb device unknown. Install driver and it will change to htc device.
http://depositfiles.com/en/files/yz4rg8u3i 64bit
http://depositfiles.com/en/files/yd61xorii 32bit
Has anyone been able to/or know how to the focus recognized by windows 7 64 bit, its not even showing up in my device manager.
I have no problems syncing wirelessly or w/ USB cable on my home laptop (Ultimate 64-bit) and my work laptop (Enterprise 64-bit).
Michael.
I didn't have any issues using it with Windows 7 64-bit either (Ultimate and Home Premium).
Sorry, I know it's no help, but I have a laptop and PC both running Windows 7 Home Premium 64-bit with no troubles, including wifi sync with the PC.
no problems here. Are you connecting directly to PC or to a USB hub. I had problems before with USB hub.
I think it might be my cable after looking more into it. Thanks
FWIW, I am using the USB cable that came with my Nokia N900 (also using the Nokia N900 charger).
Michael.
I am having the same problem.
Windows Phone 7 doesn't use Windows Mobile Device Manager. It uses Zune. You won't get a WP7 phone to show up in WMDM on any computer.
Zune will still have to communicate to the phone via device driver.
I just connected mine via USB cable and looked in Device Manager under Portable Devices and the SAMSUNG SGH-i917 is there.
Michael.
Did you try installing Zune manually? I believe that's what I did first.
http://zune.net/en-US/products/software/download/default.htm
I'm running 64 bit Windows 7
Do you have your phone set to be a tethered modem? I run win7 64-bit, and the samsung driver fails to install every time.. If you're just looking to see your phone, open up diag and hit *#7284# (if I remember correctly, turn it back to zune-sync and plug your phone in.. Zune will autostart and it'll recognize the phone.
Probably no dice on tethering with it though, unless samsung releases a new driver, or possibly a different installation method.
Focus and Win7 64
I had the same problem with my focus. The only thing that ultimately worked for me was to plug it into a different USB Port. It was recognized as a new device and I haven't had the problem since.
If you're talking about tethering, try this to install the drivers:
http://forum.xda-developers.com/showthread.php?p=9575346#post9575346
I've never had any problems just connecting to Zune in the normal sync mode.
I could not connect my Lumia 950 to a Windows 10 PC using the data cable the phone came with.
When I connect them the phone asks if I want to enable "data connection" I push yes. The PC is installing some 950 firmware or driver but nothing happens. I cannot reach the phone. Any idea?
I could do it before, but now it's impossible, as if drivers were wrong. I reinstalled them and rebooted, but in vain
Same problem here.
On Win 10 64bit my 950 XL are shown in Device Manager under USB Devices but not seen in to Explorer, on Win XP 32bit can see my phone in Explorer but it is not installed properly in Device Manager.
That's ridiculous Microsoft are not able to get communicate their own devices easily by massive usage of windows worldwide.
Missing AirDroid.
media features is needed, for some reason WP phones not show on "Windows 10 N" versions...
also check in devices and printers (in control panel)... right click on windows phone icon and select troubleshot
third and most common reason i notice is problem with USB ports on computer or USB cable...
dxdy said:
media features is needed, for some reason WP phones not show on "Windows 10 N" versions...
also check in devices and printers (in control panel)... right click on windows phone icon and select troubleshot
third and most common reason i notice is problem with USB ports on computer or USB cable...
Click to expand...
Click to collapse
Another way to "troubleshoot" is to just disable or uninstall the device, and then re-scan for all devices, and it'll re-install it fresh (make sure you check the "uninstall drivers" if you try the un-install route).
That said, on recent Release Ring builds, USB is really, really flaky, to the point where even grabbing a few pictures is much easier over WiFi. I assume this will get fixed (it worked fine earlier, and I "upvoted" the issue wherever I could find it), but in the meantime, even if you're connected, enumerating folders/files can take a really, really long time (along with other operations on them), and often crashes the W10 explorer.exe process. The process recovers, and IME if you try enough times, you can get the files this way, but it's quite painful...
I had this problem but it was caused by a targus hub. When I plugged the 950 directly into my PC, and not into the hub, the problem went away. PC recognized 950, folders showed up in seconds. Could be USB-C incompatibility with hub?
Yeah i've got the same thing. So now it works on USB 3.1 typa A or C, but not on my USB 2.0 and 3.0
Hello,
USB-tethering causes bsod on Windows 10. Tested with 2 different OP5 phones and 3 different PC.
Running Android version 8.0 and tethering works with other Android phones just fine.
Is there any solution for this? See attach.
Same happens here, seems to be a bug with the drivers. Regardless, the tethering on Windows is very buggy anyway, with any phone, sometimes it just freezes the whole UI for a few minutes. I've read it's a Windows issue and you can fix it by changing the driver in Device Manager, but you don't even have time to do that on the OP5 because it just crashes the OS.
Yesterday I tested this too on 3 different PCs (All windows 10) and all crashed. On linux it works perfect, so it's a Windows problem.
Yup, I can confirm the same thing, Windows 10 x64bit will just crash whenever I'm trying to use the USB tethering function.
I am also facing same issue. any workaround about this issue.
forum.xda-developers.com/android/general/fix-usb-tethering-lags-freezes-windows/-t3039183/amp/ instaling this driver helped me
Same problem here, pixel 2 + windows 10, crashes instantly once USB tethering is turned on.
I've just tethered it to my Windows 10 PC, changed the USB config from charging only to MTP. Everything is up and running. No issues.
I'm running standard 8.1.1 on the OP5 and the latest Windows 10 software fully patched on my HP Spectre laptop (8gb memory, I7 processor).
Alan
MisterOne1 said:
Yesterday I tested this too on 3 different PCs (All windows 10) and all crashed. On linux it works perfect, so it's a Windows problem.
Click to expand...
Click to collapse
I just logged in to check up on my usb tether bug using Linux thread. No crash, but no connection either.