Windows 7 x64 and EVO 4G Connectivity issues? - EVO 4G General

Anyone else having these.
It worked only once for me.
I'll plug in my Evo then windows will detect and ATB device and the it will disappear and I dont know where.
The SDCARD will show for a secord or two and then disappear. Anyone else having this issue?

Having the same issues. Will show up, then disappear. Haven't been able to figure out a fix yet.

HTC Sync Update for EVO 4G (Sprint) (2.0.35) | 06.04.2010
http://member.america.htc.com/download/Driver/HTC EVO (Sprint)/HTCSync2.0.35.exe
Please try installing the lastest version of HTC Sync which will inclue the latest drivers for Windows 7 x64.

Already have that downloaded and still getting the appear/disappear issue

Working fine here. Win 7 Ult x64. Evo is auto-detected everytime i plug in... wish i had more info and could help.

yea everything is great on my 64bit Windows 7 Ult... uninstall and reinstall the usb root hubs..?

Everything is working fine here too on my end. No issues connecting the Evo to my Windows 7 x64 system.

I can mount fine, but can't flash RUUs or get HTC sync to actually recognize the phone

With the Hero, Windows 7 x64 would always install the wrong drivers and cause the exact issues described.
Go into Device Manager, find the EVO, and click update driver. Then manually find the driver by going to the HTC Sync directory and installing the Windows 7 x64 drivers. That is what works for the Hero, and it says My HTC in device manager when installed correctly.

Mine works fine. Though it is the first day. We'll see.

ziggy682 said:
With the Hero, Windows 7 x64 would always install the wrong drivers and cause the exact issues described.
Go into Device Manager, find the EVO, and click update driver. Then manually find the driver by going to the HTC Sync directory and installing the Windows 7 x64 drivers. That is what works for the Hero, and it says My HTC in device manager when installed correctly.
Click to expand...
Click to collapse
Yeah the problem with me its that the device disappears from device manager. It wont display at all. It will display briefly as some sort WPD Device and then it will disappear.
I have tried installing the latest HTC Sync software and reinstalling everysingle usb device to no avail.
When I am able to catch the wpd device I trying updating the drive but it doesnt like the HTC windows 7 x64 drivers. It says theyre not 64bit compatible.

For the people having problems...Are you plugging the device into a USB hub or is this straight into your PC/Laptop port? If it is a hub, is it a "powered" hub or one that draws it's power straight from the bus? If it is directly into the machine, what type of machine is it (HP, Dell, custom, etc.)? If it is custom build...what type of motherboard are you using (Asus, MSI, Gigabyte, etc)? (I ask this because some companies implement USB slightly differently and it can cause issues in some configurations)
Secondly, if this is straight into the machine, what other devices are plugged into the same internal connection (keyboard, mouse, scanner, printer, etc.). If the USB ports are in close proximity, it's a good bet they all run off the same internal connector. If only a keyboard and mouse share the connector...what type of keyboard (logitech with LCD, etc). Some keyboard and mouse combinations are high power draws and can overload the internal hub. This would make your phone connect for an instant and disconnect (overload state), since the phohe actually starts to pull power to charge, regardless if you're using it as a disk drive or sync.
All of that info will help us to troubleshoot with you.
Thanks!

Possible fix
I was having the same problems as many of you. I'm using Win 7 64, had the latest version of HTC Sync and the thing just wasn't finding my phone. The only thing that would work was if I restarted my computer and plugged it in. It found my phone right away and loaded up the HTC Sync just fine.
Only problem is, it only works that one time after a reboot of my computer. If I wanted to re-sync again, I would have to restart my computer.
It's an ugly fix, but for those of you that haven't had any luck syncing, this may be your best bet.

Mine with W7 x64 will mount fine every time but if I try to pick internet sharing, it never works. The only thing that pops up is an 'android phone' entry with a yellow triangle exclamation point under 'other devices' in device manager. I've got htc sync installed, and in fact I can use ADB fine... but I can't get normal usb internet tethering to work at all.

yeah its weird...i took my phone to a work machine that has windows 7 32bit and it worked fine on that machine... now i plugged it into my own machine and now my machine is picking it up

Look under device manager and you will see adb device unknown. Install driver and it will change to htc device.
http://depositfiles.com/en/files/yz4rg8u3i 64bit
http://depositfiles.com/en/files/yd61xorii 32bit

Related

Can't sync HD2 w/Win7

I just upgraded my desktop software to Windows 7 from XP but now I can't sync with my HD2. I'm using 32 bit Win7 and Outlook 2007 and when I plug in the USB cable from my HD2 I get the error message, "Driver not found". Anyone else have this problem?
SamStone said:
I just upgraded my desktop software to Windows 7 from XP but now I can't sync with my HD2. I'm using 32 bit Win7 and Outlook 2007 and when I plug in the USB cable from my HD2 I get the error message, "Driver not found". Anyone else have this problem?
Click to expand...
Click to collapse
I'm using Vista and had a similar problem. Solved by installing Windows Mobile Device Centre. This is needed instead of activesync.
Yes - there have been tonnes of issues with Win 7. See for example this thread
I tried every possible solution. In the end, I had to re-install windows 7. That fixed it up right away.
A few of the possible solutions are USB related so do a search on how to uninstall and re-install USB drivers in Device Manager.
A pos solution.
In your control panel click on your device manager icon , scroll down to portable devices and uninstall all of the devices found within this cat.
Reboot your computer, i then have to re pair the phone to the computer. This works for me in Vista , ive found that if i use different usb slots to sync my phone things just seem to get messed up. I think this may work as well in W7, i use W7 sometimes and things seem to be simular.
Hope this helps
Regards

[q] Not compatible with windows 7?

I am currently running windows 7 ultimate 64 bit. Whenever I try to mount the phone via SD on my PC, either 1 of 3 things happens: It detects the SD temporarily, then says the entire card has 0 bytes available, and 0 b total. 2. It recognizes the device normally, 14.7 gb available or whatnot, but whenever I try to drop an item on the SD, it stays in the "discovering...moving..." state permanently. 3. It doesn't detect the SD card at all.
I know I'm not the only one with this issue seeing as how I called sprint and they said it's going rampant with calls about the same issue. I've also seen it on other boards such as:
http://forum.androidcentral.com/sprint-epic-4g/31918-not-recognizing-epic-4g-usb-drive.html
Has anyone here had these issues and been able to fix it?If so..howso? I'm at wits end and about to downgrade back to Windows Vista..::Shudder::
Sounds similar to the issues that were happening with the captivate. Unless there are some 64 bit drivers you may be out of luck for now. I would try installing kies as that's what worked for me. Aldo just make sure you have the correct settings for USB and the SD.card.
Sent from my SAMSUNG-SGH-I897 using XDA App
I'm running Win 7 64-bit (Ultimaite on one, Premium on another) and have had no issues at all with mounting the Epic in USB mode.
You did format the microSD in the Epic, right?
A friend of mind formatted the card in his PC and had trouble with the Epic reocgnizing it properly. He then reformatted it in the Epic and has had zero issues since.
The only device I've had where the miniSD card doesn't show up when the phone is in USB mode is the Xbox 360 (which was disappointing).
Any link to kies by chance? ;/ I'll try that..will also try disabling driver signatures when I get home.
Same here. I have pluged in to 7 64bit Ult. 7 32bit Ult. And biz. Also Vista and XP. No problems. I've pluged it in on more to because I use it today to take movies around. I seem to be The Red Box in my family. Worked nice. Loving it! ;-)
Sent from my SPH-D700 using XDA App
Windows 7 Ult 64-Bit here as well. I can occasionally get it mounted and transfer files, but half way through the transfer it just craps out on me and usually kills explorer.exe.
Messed with drivers and still nothing. Everything is set up right.
I think the problem is the phone doesn't like some USB ports. It's fine on my laptop, but on my desktop PC, the front USB ports give me glitchy behavior (including 'driver problems') when doing mass storage. Plugged into the back and it was fine. Running 7 64-bit here too.
It's been rock solid since I did that.
For some reason I couldn't mount my phone as a drive until I turned off USB debugging. Settings -> applications -> development (i believe)
I have windows 7 64bit and it works every single time now. I've transferred tons of stuff. I never even formatted my card.
Works fine for me! windows 7 64 bit, i did have to unplug and plug in to another usb to get it working.
2xchapter said:
Works fine for me! windows 7 64 bit, i did have to unplug and plug in to another usb to get it working.
Click to expand...
Click to collapse
Same for me...its like a musical chairs thing..
Mine has worked fine on Windows 7 Ultimate 64 bit without any problems at all. No switching ports out or anything of that nature. Maybe I'm just one of the lucky ones?
Sent from my SPH-D700 using XDA App
it wouldn't work on my macbook pro or my win7 64 bit (professional) desktop's front USB ports. However when i tried the back ports it worked fine. Go figure.
New Windows drivers from Samsung
I suggest that Windows 7 users install the latest driver from Samsung. There is a new version dated Sept. 1.
It has been working fine for me since day one on my laptop and home pc. Both are running Win 7 Ult x64.
I would suggest updating your Samsung USB drivers if you're having an issue though.
There is new set of USB drivers dated Sept. 1, 2010 that works fine. I just downloaded the drivers and ran the installation program before I plugged in the Epic. When the Epic was plugged in, Win 7 64-bit installed the hardware and I had full access to the SD card. In addition, the USB plug was not on the back of the PC but was on the front of the computer case using a cable to a USB motherboard header.
As usual the problem comes down to having the right driver.
boomerbubba said:
I suggest that Windows 7 users install the latest driver from Samsung. There is a new version dated Sept. 1.
Click to expand...
Click to collapse
Anyone know another link? My Win7 ultimate 64-bit won't connect with my phone. But my win xp works fine.

[Q] Any one else having trouble with usb ?

Sorry if this is a duplicate couldnt see anything about it.
installed wp7 every thing works fine
so i thought id try and connect it up to my computer
the phone and computer make a noise when connected
but there is no signs of it on the laptop
it wont connect to zune or wmdc Helpppp.
ps. im using windows 7 operating system for my laptop.
mattockham said:
Sorry if this is a duplicate couldnt see anything about it.
installed wp7 every thing works fine
so i thought id try and connect it up to my computer
the phone and computer make a noise when connected
but there is no signs of it on the laptop
it wont connect to zune or wmdc Helpppp.
ps. im using windows 7 operating system for my laptop.
Click to expand...
Click to collapse
Should work on 32bit, but if its the 64 then problems with drivers. Go into Device manager ans see if you have the driver problem there. update the driver.
Russ
Sorted.
it was an uninstalled driver in device manager.
i activated my live services but keep getting a cannot get information or something like that when i go to download something.

[Q] Focus not recognized by windows 7 64bit

Has anyone been able to/or know how to the focus recognized by windows 7 64 bit, its not even showing up in my device manager.
I have no problems syncing wirelessly or w/ USB cable on my home laptop (Ultimate 64-bit) and my work laptop (Enterprise 64-bit).
Michael.
I didn't have any issues using it with Windows 7 64-bit either (Ultimate and Home Premium).
Sorry, I know it's no help, but I have a laptop and PC both running Windows 7 Home Premium 64-bit with no troubles, including wifi sync with the PC.
no problems here. Are you connecting directly to PC or to a USB hub. I had problems before with USB hub.
I think it might be my cable after looking more into it. Thanks
FWIW, I am using the USB cable that came with my Nokia N900 (also using the Nokia N900 charger).
Michael.
I am having the same problem.
Windows Phone 7 doesn't use Windows Mobile Device Manager. It uses Zune. You won't get a WP7 phone to show up in WMDM on any computer.
Zune will still have to communicate to the phone via device driver.
I just connected mine via USB cable and looked in Device Manager under Portable Devices and the SAMSUNG SGH-i917 is there.
Michael.
Did you try installing Zune manually? I believe that's what I did first.
http://zune.net/en-US/products/software/download/default.htm
I'm running 64 bit Windows 7
Do you have your phone set to be a tethered modem? I run win7 64-bit, and the samsung driver fails to install every time.. If you're just looking to see your phone, open up diag and hit *#7284# (if I remember correctly, turn it back to zune-sync and plug your phone in.. Zune will autostart and it'll recognize the phone.
Probably no dice on tethering with it though, unless samsung releases a new driver, or possibly a different installation method.
Focus and Win7 64
I had the same problem with my focus. The only thing that ultimately worked for me was to plug it into a different USB Port. It was recognized as a new device and I haven't had the problem since.
If you're talking about tethering, try this to install the drivers:
http://forum.xda-developers.com/showthread.php?p=9575346#post9575346
I've never had any problems just connecting to Zune in the normal sync mode.

[Q] USB connection issues

Want to start this by saying I'm pretty sure this is a pc issue rather than phone issue, I've had similar problems with every android I've owned. I installed drivers through the Nexus 4 toolkit and the tutorial by thesmokingandroid, my PC doesn't even acknowledge the phone. I get the beep when it connects and disconnects but the phone doesn't show up anywhere like my computer or device manager at all. Like I said my older phones would connect most of the time but almost always randomly disconnect/connect. I feel like it's likely a driver thing, never had problems with my iPhones or other things like mouse or keyboard. Is there a way other than a clean windows install to just clean my pc of any android related things like SDK or drivers? Also it's a custom built pc with 5 ports running win7, no ports will work. I added an in tower sd hub and feel like the problems might have started around then but I'm not sure on that. Any suggestions would be nice, not being able to connect my phone is an issue with no removable memory...
edit: Wanted to add that sometimes when I only have my mouse, keyboard, and Xbox controller connected I get those little connect/disconnect beeps at random and the bubble that says this device can perform faster. I'm pretty sure my ports are 2.0 too but I'm not sure how to check that.
Sent from my Nexus 4
I having the same problem. When I'm in fastboot mode my pc doesn't show my phone but when my phone is powered on it shows up on my pc. Anyone know what I'm doing wrong?
Anyone? I'm ready to try reinstalling Windows but would really like to know if there's something a less time consuming I could try first. I can't root or anything so I'm going to have to try something soon.
Same thing happens to me a couple days ago.
My laptop recognized the phones, but it showed nowhere in Device Manager. Adb could see my phone, but as soon as I went to bootloader, my laptop said An USB port is unrecognized
SOLUTION: I use Nexus Root Tool Kit and Google NExus 4 Tool Kit to REMOVE the nexus 4 driver, everything related to nexus 4 is removed. I only used these tools to uninstall the driver, not to install them.
Then I turned off the Windows 7's Automatic Update Driver by Window Update (or some similar names). This is important, because the driver that windows install autimatically doesn't covery the Bootloader Driver. I dont remember how exactly I turned the Automatical Diver Update off. Maybe when the popup "unrecognized USB" appear, I pressed it and there was an option to do that. Or you can search google.
A link to turn the Windows 7 Automatic Driver Installation: http://www.sevenforums.com/drivers/82054-turn-off-windows-7-automatic-driver-installation.html
Restart my computer after that. THen download driver from this http://forum.xda-developers.com/showthread.php?t=2010312 ONly the driver.
THen Install it from DEvice Manager by plugging my phone again.
Finish.
I had the same issue,here's the fix:http://forum.xda-developers.com/showthread.php?t=2036400
In my case,there was no wpdmtp.inf file in windows/inf,hence device wasnt recognised.
I'll give that a shot when I get home thanks.
Sent from my Nexus 4
wareju said:
I'll give that a shot when I get home thanks.
Sent from my Nexus 4
Click to expand...
Click to collapse
Yeah, what causes so much trouble for me is the Windows-7-automatic-driver-installation. It helped me sometimes, but not with the NExus 4 :|

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