[Q] Hard reset, battery and unlock - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

So, my Windows live account got screwed and went to infinite syncing loop and I will probably need to hard reset the phone to get rid of it (which sucks without backup possibility), so I have couple questions and since I didnt found direct answer to them, I am starting this thread (delete it if its answered elsewhere please).
1. If I reset the phone from WP7 menu in settings, I will probably have to unlock and install everything from scratch, right?
2. I read somewhere, that if I remove battery when phone is on, it will hard reset and I will have to do unlock etc.?
3. Is there a way how to reset the phone without loosing apps and their data? I gues it is not, but I will ask anyway

perform a simple soft-reset by pressing the red button underneath the battery-cover.

And what will this do? How does the soft reset act in WP7? And what about the battery removal.

Well, seem that nobody is interested in this topic, but anyway. I have tried to reset phone from menu and hard reset the phone. It seems, that hard reset also formats memory card again, while reset from menu just erases all data. I also tried to remove the battery when phone was running and nothing was deleted. Just if anyone is interested

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Techs please help!

OK I got my cable and did the unlock for 2 phones. I went to do it on a 3rd phone and everything went fine. Now when I was done unlocking it I unhooked it (Just like I did for the other 2 phones) and reset it. But it's stuck on the Microsoft Windows PocketPC2002 Phone Edition boot screen. All 3 are sx56's. what did I do wrong. Is there a way to fix it without having to press the reset EVERYTHING button. I would really like to try to not loose everything on the phone. It's not backed up or anything (I know, im stupid) and the save Contacts and calendar to flash isnt turned on. Any suggestions.
Another question. Is there a way to use the serial in WALLABY to backup you data to your PC?

Universal problem after software installation

Hi all,
today I've installed the Phone Profiles software because I would like to have a better management of my profiles during the day, well! After a phone reset my universal (orange m5000 with the wwe upgrade installed) freeze everytime and I can't do anything.
I'm looking for a possible solution to restore it I would like to make a format or another upgrade on it, please can somebody tell me how to make this?
It'll be very appreciated.
Thanksss to all!!!
MB
some times a find a few soft resets in a row have helped to unfreeze my machine. Usually they have to be reset again about 4 times in a row before the today screen or any buttons appear at all.
otherwise, when the machine has actually booted up, i have a window of opportunity being about 3 - 5 seconds before complete lock up to quickly find explorer and delete the file from startup, or remove the item from the today screen. you have to be really quick, and it usually helped as I always immediately put explorer in the start menu.
if all else fails and you are in total and utter complete lock up and have no option, you can perform a hard reset and completely start again. hold down the two soft keys (dashes normally for calendar and contacts), whilst simultaneously pressing the soft reset button with your stylus at the back of the device.
I backed up my M5000 with SPBBackup and then proceeded to install the Orange update. Failed the first time, but succeeded the second time around.
Tried to restore my files, and SPBBackup says should not restore as backup from different system -- did a restore anyway. Upon reset, M5000 hangs and hangs and hangs. Just will not start up.
Have had to do hard-reset number of times and need to re-install apps.
sipat said:
I backed up my M5000 with SPBBackup and then proceeded to install the Orange update. Failed the first time, but succeeded the second time around.
Tried to restore my files, and SPBBackup says should not restore as backup from different system -- did a restore anyway. Upon reset, M5000 hangs and hangs and hangs. Just will not start up.
Have had to do hard-reset number of times and need to re-install apps.
Click to expand...
Click to collapse
None of the Backup programs for WM5 support Restoring to an UPGRADED ROM.
They will only work if you restore to the same ROM version. If you upgrade or downgrade, the restore will not work

Trinity stuck at hard reset

My Trinity is stuck at the hard reset screen where it says "Press SEND to restore factury default, press END to quit". I've tried to hard reset it as it told me to, but it's still stuck. I've also tried to flash it with a new ROM, but that's hard as it's unable to establish an activesync connection. Is there any way I can fix this myself ?
Tricky547 said:
My Trinity is stuck at the hard reset screen where it says "Press SEND to restore factury default, press END to quit". I've tried to hard reset it as it told me to, but it's still stuck. I've also tried to flash it with a new ROM, but that's hard as it's unable to establish an activesync connection. Is there any way I can fix this myself ?
Click to expand...
Click to collapse
Have you got to the multi coloured screen after doing the hard reset (Power button+Camera button+soft reset)? If yes then you should be able to plug your Trinity into the PC and flash a Rom.
I had a similar problem while trying to flash a new rom and this worked for me. You could also try removing the battery for more than 3 secs then powering up and attempting the above tasks. Best of luck, most of all don't give up and keep searching the forums.
No, it just went back to the hard reset screen again. But I found out, I placed the buttons wrong when I changed them, so the two softbuttons were pressed all the time. It's fixed now.
ANYONE PRO one can help ME plz...........
Why My HTC WIZARD Not Enough battery energy is it will stuck back at hard reset ??

HELP! HD2 wont boot up after hard reset (or attempts to hard reset)

This is my third hard reset and the first 2 times I was not that peeved at all but this time around I am quite pissed at this phone! I was careful with what I am installing and it was after getting the latest TMO update. Btw, I have TMOUS and stock (newer one). Anyway, I was not even doing anything at all when my phone froze, I was simply going to turn off the alarm (I use SPB Time).
Anyway, I soft reseted and it is stuck at the Stick Together screen. Tried many times and no luck so I just thought, wth, just hard reset.
The first two times I hard reseted, it was automatic since I got a message on my phone but this time there was no message so I decided to use the volume buttons and the end key button. The first time I tried it, I ended up with the tricolor screen and nothing. No message about 'this will erase blah blah.' I tried again several hours later and it finally gave me the message about pressing the volUP button to proceed with hard reset so I did. And after just TWO seconds, I saw RESTORE COMPLETE, press volUP to boot so I did and NOTHING. I am still stuck at the Tmobile Stick Together screen after reboot!!! I did this three times (volUP, endkey, hard reset, volUP) and it was always fast. I don't remember it being that fast before.
Can someone please just tell me what I can do to just get it work again? Does this mean I just bricked this frickin' phone??? I have not flashed a ROM (except perhaps to do the TMOUS update). Can I still make this work?
(I don't know where to post this so I apologize if this is the wrong one. But I thought since a lot of people are flashing their roms in this thread, someone have seen something similar to mine and can help).
I love this phone but this is ridiculous.
things to try
k8sh said:
This is my third hard reset and the first 2 times I was not that peeved at all but this time around I am quite pissed at this phone! I was careful with what I am installing and it was after getting the latest TMO update. Btw, I have TMOUS and stock (newer one). Anyway, I was not even doing anything at all when my phone froze, I was simply going to turn off the alarm (I use SPB Time).
Anyway, I soft reseted and it is stuck at the Stick Together screen. Tried many times and no luck so I just thought, wth, just hard reset.
The first two times I hard reseted, it was automatic since I got a message on my phone but this time there was no message so I decided to use the volume buttons and the end key button. The first time I tried it, I ended up with the tricolor screen and nothing. No message about 'this will erase blah blah.' I tried again several hours later and it finally gave me the message about pressing the volUP button to proceed with hard reset so I did. And after just TWO seconds, I saw RESTORE COMPLETE, press volUP to boot so I did and NOTHING. I am still stuck at the Tmobile Stick Together screen after reboot!!! I did this three times (volUP, endkey, hard reset, volUP) and it was always fast. I don't remember it being that fast before.
Can someone please just tell me what I can do to just get it work again? Does this mean I just bricked this frickin' phone??? I have not flashed a ROM (except perhaps to do the TMOUS update). Can I still make this work?
(I don't know where to post this so I apologize if this is the wrong one. But I thought since a lot of people are flashing their roms in this thread, someone have seen something similar to mine and can help).
I love this phone but this is ridiculous.
Click to expand...
Click to collapse
Try removing your memory card and doing hard reset. If that doesnt work try removing both memory card and your sim card and doing a hard reset. If that doesnt work try loading an original stock LEOIMG.nbh file onto your memory card and flashing from your memory card.
BTW, should be BOTH up and down volume keys and power button to get to hard reset screen. Then volume up to restore.
Hope that helps.
fhaines
fhaines said:
Try removing your memory card and doing hard reset. If that doesnt work try removing both memory card and your sim card and doing a hard reset. If that doesnt work try loading an original stock LEOIMG.nbh file onto your memory card and flashing from your memory card.
BTW, should be BOTH up and down volume keys and power button to get to hard reset screen. Then volume up to restore.
Hope that helps.
fhaines
Click to expand...
Click to collapse
I did mean volume UP and DOWN. Anyway, I tried your suggestions but same result. Still stuck.
So I proceed as if I am updating to the newer T-Mobile version. I followed the steps posted here:
http://support.t-mobile.com/doc/tm54430.xml?
However, when it came to the part where I had to make sure I have active sync established, I actually could not tell as it shows on my PC that I am not connected but at this point I really have nothing to lose. However, that said, in bootloader mode on my phone I see USB when I connect the phone to PC and then it reverts to SERIAL when I disconnect. So I thought, what the heck, it seems to be connected. AND VOILA, I was able to flash using TMO's updated ROM (the one I had just before all these mishap). WHEW! As much as I hate hard resets, I'd take it over bricking.
Thank God for TMo's excellent instructions on that site. I tried reading the instructions for flashing here and I just could not understand all these SPL, HARDSPL2 crap.
If I have to do another hard reset after I set this all up again I am going to scream!!!

Not able to rest the phone using "factory rest"

I think i have been hit by some kind of virus, every thing has beem stopped I'm not even able to access notifications, moto display has stopped,
If i try to factory reset it shows a dummy account in there and factory reset button is grayed out, not able to factory reset it
please suggest
last night i accident unzipped an unknown file i think that caused issue
please help
recovery mode shows no command, how can i reset my phone and what all shall i do to protect my sd card or will i have to wipe clean my card as well
have you tried to flash recovery image again? Maybe that helps
adityaomverma said:
I think i have been hit by some kind of virus, every thing has beem stopped I'm not even able to access notifications, moto display has stopped,
If i try to factory reset it shows a dummy account in there and factory reset button is grayed out, not able to factory reset it
please suggest
last night i accident unzipped an unknown file i think that caused issue
please help
recovery mode shows no command, how can i reset my phone and what all shall i do to protect my sd card or will i have to wipe clean my card as well
Click to expand...
Click to collapse
From the "No Command" screen (Android figure lying on his back), press and hold*the*Power*button, tap*Volume Up*once and then release the*Powerbutton.
Any update? I may have the same problem.

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