Here's the deal with Sprint Premiere AND 10 year Customers - EVO 4G General

I just spoke with someone in the Sprint Escalation management team because I am having an issue with my 10 year status. I have been with Sprint since 2000 BUT it only shows since 2005. They changed systems in 2005 and some of the legacy customers are losing their tenure unless you call up and request that they put in paperwork to check your status thru your SSN.
Here's the KICK IN THE NUTS. Even IF you are a 10 year plus customer you STILL have to subscribe to a plan of $169.99 (family plan) or $89 (single plan) to get the yearly upgrade. For me that's an extra $40 a month (as I am on the $129 family plan) or $480 a year JUST TO UPGRADE one of my lines per year. HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA. Sprint can goto hell. This is how they reward loyalty even thou they are bleeding money and soon to be customers. I will be leaving Sprint even if I have to pay an ETF. What a bunch of jokers.

Just posted on Phandroid
[Update] Sprint Premier Program is Not Going Away, Just Adding a New Tier Starting April 1st
Read on for Sprint’s official statement on the matter.
Sprint is updating the program for 2011 with two tiers of benefits, Sprint Premier Silver and Sprint Premier Gold, making sure that Sprint Premier Silver retains the benefits that were popular with the most customers. Effective 4/1/11:
Sprint Premier Gold customers must only meet ONE of the following three qualifications:
· Individual plans with a 3-month average MRC** of at least $89.99, or
· Shared plans with a 3-month average MRC** of at least $169.99 MRC, or
· Tenure of 10+ years with Sprint
Sprint Premier Silver customers must only meet ONE of the following two qualifications:
· Individual plans with a 3-month average MRC** of $69.99 – $89.98, or
· Shared plans with a 3-month average MRC** of $99.99 – $169.98
Once Sprint Premier Silver customers reach 10 years service with Sprint, they automatically are graduated to Sprint Premier Gold status regardless of the plan they are on.
** 3-month average MRC is based on voice plans only, not including add-on services, and is figured before any discounts are applied.
In addition to the change noted above, it’s important to highlight that both Sprint Premier Gold and Silver customers will continue to receive all the other perks: discounts on accessories, proactive plan checks and just because offers; device credits that are among the best in the industry; and exclusive extras like Premier Community, anniversary rewards and first to know.
Sprint Premier remains one of the best customer loyalty programs in the wireless industry. When compared to other national carriers, the Sprint Premier package of benefits far outranks any rewards program currently offered.

I read that "Must Only Meet One" BUT this is what I was told by a Sprint Escalation Management Member (they could be off their rocker and not know much as well). Knowing Sprint, I highly doubt their employees are informed correctly.

ghodzilla5150 said:
I read that "Must Only Meet One" BUT this is what I was told by a Sprint Escalation Management Member (they could be off their rocker and not know much as well). Knowing Sprint, I highly doubt their employees are informed correctly.
Click to expand...
Click to collapse
I think that person gave you some wrong information.
Also from that statement from Sprint:
Once Sprint Premier Silver customers reach 10 years service with Sprint, they automatically are graduated to Sprint Premier Gold status regardless of the plan they are on.
Click to expand...
Click to collapse

You got the wrong information. 10 year tenure automatically gives you premier.
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Silver and find receive device credits read the astrixxed paragraph
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I just talked to Sprint. I have an Employee Referral (used to be sero, but had to upgrade for my Hero) Its called Everything Plus Family 1600. My total Plan is $150 before taxes, thats with insurance on 3 phones and the $10 4G fee.
So I am under the $169, but i have 11 years with sprint. The employee plans representative told me that I had Tier 3 Premier Member and when it switches I will be converted to Gold status.
Looks like all you need is ONE of the items listed as a prerequisite.
Edit: I did my math wrong my plan totals $160.98 before all fees and taxes.

Im in kind of the same boat. Ive been with sprint since 2001, so I SHOULD be a gold customer now. But a few months ago, when sprint refused to replace my faulty phone, I told them "Is this how you treat a customer of 10 years?" The guy told me I'm lying, because their system shows I started in 2005, which is a complete lie, because I know for a fact I started in 2001, right after I graduated high school. Basterds..

sminker said:
and the $10 4G fee.
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Click to collapse
Grrr. . . .

Well we qualify for the $169 deal, but we wouldn't have if Sprint hadn't attached the "premium data" fees to all three of our lines.
So uh .... thanks Sprint? I guess?

ghodzilla5150 said:
I just spoke with someone in the Sprint Escalation management team because I am having an issue with my 10 year status. I have been with Sprint since 2000 BUT it only shows since 2005. They changed systems in 2005 and some of the legacy customers are losing their tenure unless you call up and request that they put in paperwork to check your status thru your SSN.
Here's the KICK IN THE NUTS. Even IF you are a 10 year plus customer you STILL have to subscribe to a plan of $169.99 (family plan) or $89 (single plan) to get the yearly upgrade. For me that's an extra $40 a month (as I am on the $129 family plan) or $480 a year JUST TO UPGRADE one of my lines per year. HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA. Sprint can goto hell. This is how they reward loyalty even thou they are bleeding money and soon to be customers. I will be leaving Sprint even if I have to pay an ETF. What a bunch of jokers.
Click to expand...
Click to collapse
Hmmm.....not to go against what you were told but there is Sprint literature that explicitly states that customers who have a tenure of 10 years or more will be premier regardless of their plan. We'll see though...
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blassilando said:
Just posted on Phandroid
[Update] Sprint Premier Program is Not Going Away, Just Adding a New Tier Starting April 1st
Read on for Sprint’s official statement on the matter.
Sprint is updating the program for 2011 with two tiers of benefits, Sprint Premier Silver and Sprint Premier Gold, making sure that Sprint Premier Silver retains the benefits that were popular with the most customers. Effective 4/1/11:
Sprint Premier Gold customers must only meet ONE of the following three qualifications:
· Individual plans with a 3-month average MRC** of at least $89.99, or
· Shared plans with a 3-month average MRC** of at least $169.99 MRC, or
· Tenure of 10+ years with Sprint
Sprint Premier Silver customers must only meet ONE of the following two qualifications:
· Individual plans with a 3-month average MRC** of $69.99 – $89.98, or
· Shared plans with a 3-month average MRC** of $99.99 – $169.98
Once Sprint Premier Silver customers reach 10 years service with Sprint, they automatically are graduated to Sprint Premier Gold status regardless of the plan they are on.
** 3-month average MRC is based on voice plans only, not including add-on services, and is figured before any discounts are applied.
In addition to the change noted above, it’s important to highlight that both Sprint Premier Gold and Silver customers will continue to receive all the other perks: discounts on accessories, proactive plan checks and just because offers; device credits that are among the best in the industry; and exclusive extras like Premier Community, anniversary rewards and first to know.
Sprint Premier remains one of the best customer loyalty programs in the wireless industry. When compared to other national carriers, the Sprint Premier package of benefits far outranks any rewards program currently offered.
Click to expand...
Click to collapse
So when this goes into effect in April will that give me a chance to break my contract b/c of the change? Or is it not really a 'contract' thing but a 'perk' they're taking away?

liquidtrance said:
So when this goes into effect in April will that give me a chance to break my contract b/c of the change? Or is it not really a 'contract' thing but a 'perk' they're taking away?
Click to expand...
Click to collapse
It's a perk
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CocoaGoddess said:
Well we qualify for the $169 deal, but we wouldn't have if Sprint hadn't attached the "premium data" fees to all three of our lines.
So uh .... thanks Sprint? I guess?
Click to expand...
Click to collapse
No, you wont... Is 169 base plan BEFORE any options or taxes, and.bb the premium data fee is an option
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Related

An EPIC Sprint Employee Referral Deal!

Hi all,
Welcome to Epic release day! If you haven't left the house yet to stand in line at the local Sprint store here is your chance to save a little money!
I'm a Sprint employee and the Epic is now available on the employee referral plan. (I'm an IT guy, not sales. I get nothing for doing this but the satisfaction of helping out other people ).
Here's all you need from me:
email: sal<dot>conti<at>sprint<dot>com
CID: 646
www.sprint.com/sero
Hurry while supplies last (you can also get the EVO there too, but supplies are running out!)
Please see the web page for terms and conditions. Offer is only valid on new customers or current customers adding a new line to their account.
ENJOY!
I checked it out, but it showed no discount, still $349
Wow, $249 after a $100 mail-in rebate. That's one hell of a deal, Sal.
He is referring you to the plans...
The problem is, you can't become a Premier customer on any of those plans.
They look like good prices for the plans, but I already get 25% off through my company.
Actually you do qualify for the Sprint Premier plan with the 4G phone plans.
Do Everything Plus customers qualify for Sprint Premier?Sprint Premier is our unique loyalty program giving qualified customers free gifts, discounts and upgrade eligibility every 12 months, among other perks. New Everything Plus customers will qualify for Sprint Premier after they have been a Sprint customer for 6 months and have maintained, for at least 3 months, a minimum monthly recurring charge of $69.99 on a single line or $99.99 on a family/share plan. For more information on Sprint Premier, click here.​
But you automatically get an upgrade every 12 months with the referral program whether you spend the $69.99 or not.
How frequently can I upgrade my device?
Everything Plus customers are part of Sprint's New For You program and qualify for a discount after only 12 months. The amount of the discount depends on the length of your contract and the number of months you have had your current device. For more information on the New for You program, click here.​
Like I said, the program details are on the webpage.
(for the record, as an employee I pay MORE for some phones than people off the street. And I can't even buy the Epic or Evo yet because of demand. I'm giving you better than I get myself )
...
Quick question: I already have a line of service, but I'm going in today to get a new 2 year agreement and upgrade to the Epic. Can I use this deal?
Thanks,
-Rob
TheRob44 said:
Quick question: I already have a line of service, but I'm going in today to get a new 2 year agreement and upgrade to the Epic. Can I use this deal?
Thanks,
-Rob
Click to expand...
Click to collapse
From the OP, I can also confirm it. I just tried to use this on an upgrade and no deal.
Offer is only valid on new customers or current customers adding a new line to their account.
Click to expand...
Click to collapse
...
Damn, that's unfortunate! Well, thanks for looking out anyway!
-Rob
Nextelian said:
Actually you do qualify for the Sprint Premier plan with the 4G phone plans.
Do Everything Plus customers qualify for Sprint Premier?Sprint Premier is our unique loyalty program giving qualified customers free gifts, discounts and upgrade eligibility every 12 months, among other perks. New Everything Plus customers will qualify for Sprint Premier after they have been a Sprint customer for 6 months and have maintained, for at least 3 months, a minimum monthly recurring charge of $69.99 on a single line or $99.99 on a family/share plan. For more information on Sprint Premier, click here.​
But you automatically get an upgrade every 12 months with the referral program whether you spend the $69.99 or not.
How frequently can I upgrade my device?
Everything Plus customers are part of Sprint's New For You program and qualify for a discount after only 12 months. The amount of the discount depends on the length of your contract and the number of months you have had your current device. For more information on the New for You program, click here.​
Like I said, the program details are on the webpage.
(for the record, as an employee I pay MORE for some phones than people off the street. And I can't even buy the Epic or Evo yet because of demand. I'm giving you better than I get myself )
Click to expand...
Click to collapse
This I did not know. It was not that way with the old SERO plans. Shame I am business nice with a hefty discount.
Are you going to be around in 3 months?
I sure hope you're still around in 3 months when I'm off my Verizon contract.
RazielWard said:
I sure hope you're still around in 3 months when I'm off my Verizon contract.
Click to expand...
Click to collapse
This referral is good for as long as I'm employed. And it's open to all, so spread the word
And just in case Nextelian ever leaves Sprint, there's always Russ McGuire.
I doubt he's leaving anytime soon.
http://mcguireslaw.com/
gamescan said:
And just in case Nextelian ever leaves Sprint, there's always Russ McGuire.
I doubt he's leaving anytime soon.
http://mcguireslaw.com/
Click to expand...
Click to collapse
I don't know, I've outlasted quite a few executives including 3 CEO's
sooooo.....I guess this means that SERO account holders can get 4G phones? *scratches head
mensaphone said:
sooooo.....I guess this means that SERO account holders can get 4G phones? *scratches head
Click to expand...
Click to collapse
Everything plus is a different account type than the old sero.
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cornelious2 said:
Everything plus is a different account type than the old sero.
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Click to expand...
Click to collapse
yeah...reread fine print. Just leaping to conclusions based on given URL "/sero"
doh
RazielWard said:
I sure hope you're still around in 3 months when I'm off my Verizon contract.
Click to expand...
Click to collapse
You can always use my code if you want.
Jordan(dot)forman(at)Sprint(dot)com
207
okay so i have an 3 lines on my account with the everything data plan and i want to add a line and get the epic. Would i be able to add a line to my account with this discount?
Can't get "Plus" plan
Hi,
First off I'd like to express my thanks for allowing people to use your employee referral information. It's appreciated!
I went to the Sprint store (San Leandro, CA) on launch day armed with Russ's info thinking I could get the Plus plan for me and my Fiancé. The store clerk said that the "Plus" plans do not offer the Epic 4G and he could not sign me up for a "Everything data Plus" family plan. He assured me the account can be changed after the fact into a "Plus" account. Reluctantly I signed up for the regular plan after repeated assurances that the plan can be turned into a "Plus" variant further down the line.
Now how do I actually make this happen? I'm assuming it is actually possible as I thought given the nature of this forum topic. Can one of you nice Sprint people give me some advice?
Thanks!

Premier Upgrade Change?

I heard on SprintUsers that there is going to be a change in upgrade eligibility effective April. How 100% certain it is I don't know, but Duffman an Advanced Sprint Tech posted about it yesterday. Another user inquired on it and received an emailed response. So it's looking kinda legit. Linkage: http://www.sprintusers.com/forum/showthread.php?t=216413
It appears you have to meet a certain plan price point to qualify for "Gold" status to be eligible to a 12 month upgrade. Silver and everyone else is only eligible to the full upgrade every 22 months. These price points are before the cost of Add a lines, Insurance, taxes, Premium Data etc. So the Base plan price is what counts, from what I understand.
The question at hand is if it will reset your upgrade date come 04/01/11. So if you were due a 12mo upgrade on 04/01/11 has it now been pushed out to 04/01/2012? Or will they be like Verizon and make it effective upon your next upgrade?
Anyone else heard anything or have any "insider" information. I can see this being true with the pending Feb 7 announcement they have planned. Verizon changed their policy and then announced the iphone almost immediately after that. Sprint might be following suit.
From the email that dbldwn02 received:
Dear John,
Thank you for contacting Sprint. I understand your concern regarding the Sprint Premier Program policy change.
Effective April 01, 2011, Sprint Premier Program is being updated to offer two levels of benefits, Sprint Premier Gold and Sprint Premier Silver, based on customer's MRC and tenure.
Sprint Premier Gold :
Sprint Premier Gold customers receive all the current benefits of Premier, including annual upgrades on 1 line per qualifying plan (or 10+ years service). All other lines on a Premier account currently are upgrade eligible every 22 months under Sprint's New for You Program.
To be Sprint Premier Gold, customers must have at least 6 months tenure and meet the following qualifications:
• Individual plans with a 3 month average MRC of at least $89.99 or
• Shared plans with a 3 month average MRC of at least $169.99 or
• Tenure of 10+ years with Sprint Wireless
• Good standing.
Sprint Premier Silver :
Sprint Premier Silver customers receive all the current benefits of Premier, except the annual upgrade. These customers will qualify for a
$75 upgrade every 12 months or $150 upgrade at 22 months under the standard New for You upgrade program.
To be Sprint Premier Silver, customers must have at least 6 months tenure and meet the following qualifications:
• Individual plans with a 3 month average MRC $69.99-$89.98 or
• Shared plans with a 3 month average MRC $99.99 -$169.98
• Good standing.
After April 01, 2011, your account will become the Sprint Premier Silver account and the handset upgrade eligibilty of your account will be reset as per the new Sprint Premier Program policy. I apologize for the inconvenience you have faced due to this.
Thank you again for contacting Sprint.
Sincerely,
Sprint
Click to expand...
Click to collapse
Disappointing move on Sprints part if it's true - and it sounds like it is. 1 yr upgrades were part of the reason I chose sprint over Verizon
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W T F !
i hope this is not true wont hurt me to much i have all that for the gold upgrade package but for others this will suck
Maybe I'm reading this wrong, but it looks like they're about to screw over just about every person who picked up an Evo last year. Many of us picked up the phone as a premier member knowing that we'd be eligible for Sprint's next June release (this year). Most people aren't going to have an individual recurring charge of 89.99 because the 79.99 pretty much gives you unlimited everything. Looks like you have to be on a family plan to be a gold member.
PikkonX said:
Maybe I'm reading this wrong, but it looks like they're about to screw over just about every person who picked up an Evo last year. Many of us picked up the phone as a premier member knowing that we'd be eligible for Sprint's next June release (this year). Most people aren't going to have an individual recurring charge of 89.99 because the 79.99 pretty much gives you unlimited everything. Looks like you have to be on a family plan to be a gold member.
Click to expand...
Click to collapse
Word is they are going to roll out a new unlimited plan for $89.99 too. Unlimited minutes/data etc and I *think* 4G is included in there, if not it too is a $10 charge. Lot's of changes seem to be coming this year.
Wow. That sucks, it was a major competitive advantage. It sounds from the thread on SU that it will reset your eligibility date...meaning everyone who has bought the Evo expecting to do a premier upgrade in a year is probably stuck with no discount until 2012. What really sucks is that I don't think there's jack you can do about it. It was a perk program, and not part of your contract at all. I doubt this will give anyone an ETF free termination option.
I wasn't premier eligible myself anyway, because I'm on SERO premium (which more than compensates for it). But for anyone not on SERO or thinking about coming over to Sprint, the annual upgrade was a major reason to consider staying with/switching to Sprint. They still are ahead of the other carriers in value, but they appear to be steadily chipping away at that. I'm not so sure I'd stay with Sprint if VZW was the same price.
Here's the thread on SU:
http://www.sprintusers.com/forum/showthread.php?t=216413
i still don't get the 10 year thing
Sprint used to be unstoppable back in my SERO days. Now it's a good value but not so far ahead with the addition of premium data, etc. This change pretty much kills my next upgrade and might just push me and a lot of the other more techy heads out to other carriers.
Living the cheap off contract HSPA+ life with T-Mo is looking more and more attractive.
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CheesyNutz said:
i still don't get the 10 year thing
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Click to collapse
You either need to have a plan with the above listed price point or be a Sprint customer for 10 years. So if you have an individual plan with a $59 base price and have been a customer since 2000, you still qualify as Premier Gold. You don't meet the price guidelines, but being a 10 year customer automatically entitles you to the Gold benefits.
This is how it has always been. Either a 10 year customer, on a $69.99 plan or higher for individual lines or $99.99 plan for family plans. Must be on the plans for at least three months an additional lines qualify every 22 months. Has never been different. I haven't heard anything about it changing anytime soon. This is a bad rumor to make Verizon look good.
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Sounds like if you've been with Sprint for 10 years and you're in good standing, you're considered a gold member. Basically a loyalty reward
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DirtyShroomz said:
This is how it has always been. Either a 10 year customer, on a $69.99 plan or higher for individual lines or $99.99 plan for family plans. Has never been different. I haven't heard anything about it changing anyone soon. This is a bad rumor to make Verizon look good.
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Click to expand...
Click to collapse
Looks real; and it is different. $70 vs $90, $100 vs $170 BASE plans... almost nobody but unlimited everything qualifies now. Premier finally means premier.
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Award Tour said:
Looks real; and it is different. $70 vs $90, $100 vs $170 BASE plans... almost nobody qualifies now. Premier finally means premier.
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Click to expand...
Click to collapse
This is a bad rumor. $169.99 is the highest family plan available and $89.99 is $10 less than their unlimited plan. Would be stupid for Sprint to charge it's customers it's highest prices available. Again, nothing has been said about this at Sprint, not even a leak. Someone is posting this to not make Vzw look horrible.
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*evo4me2* said:
Sounds like if you've been with Sprint for 10 years and you're in good standing, you're considered a gold member. Basically a loyalty reward
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Click to expand...
Click to collapse
If they're not counting Nextel as a part of those 10 yrs I'm gonna have to slap a b****
DirtyShroomz said:
This is a bad rumor. $169.99 is the highest family plan available and $89.99 is $10 less than their unlimited plan. Would be stupid for Sprint to charge it's customers it's highest prices available. Again, nothing has been said about this at Sprint, not even a leak. Someone is posting this to not make Vzw look horrible.
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Click to expand...
Click to collapse
Seems like the second change is a $89.99 unlimited single plan. Lines up perfectly. You can pretend or hope its not true but people are getting confirmations from reps. Check out the sprint users thread.
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Award Tour said:
Seems like the second change is a $89.99 unlimited single plan. Lines up perfectly. You can pretend or hope its not true but people are getting confirmations from reps. Check out the sprint users thread.
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Click to expand...
Click to collapse
Well have to wait and see, no rep would have any information before my department. Guaranteed. But we have until Feb 7th to find out
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DirtyShroomz said:
This is a bad rumor. $169.99 is the highest family plan available and $89.99 is $10 less than their unlimited plan. Would be stupid for Sprint to charge it's customers it's highest prices available. Again, nothing has been said about this at Sprint, not even a leak. Someone is posting this to not make Vzw look horrible.
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Click to expand...
Click to collapse
Simply Everything® Family
Everything you need for the whole family - unlimited text, surf, email, listen, watch, find and, of course, talk - on one simple plan.
This plan includes
Unlimited data on our network: Web surfing, email, BlackBerry Internet Services (BIS), GPS Navigation, Sprint TV and Radio, NASCAR Sprint Cup MobileSM
Unlimited Direct Connect: Direct Connect and Group Connect (for capable phones)
Unlimited messaging: Text, pictures and video
Unlimited talk on our network: Anytime Minutes and nationwide long distance
Lines 1-2 included. Lines 3-5 $89.99/mo./line
> Learn more about what's included in this plan
Anytime Minutes Monthly Price Additional Anytime Minutes Lines
Unlimited $189.98 Unlimited
CheesyNutz said:
Simply Everything® Family
Everything you need for the whole family - unlimited text, surf, email, listen, watch, find and, of course, talk - on one simple plan.
This plan includes
Unlimited data on our network: Web surfing, email, BlackBerry Internet Services (BIS), GPS Navigation, Sprint TV and Radio, NASCAR Sprint Cup MobileSM
Unlimited Direct Connect: Direct Connect and Group Connect (for capable phones)
Unlimited messaging: Text, pictures and video
Unlimited talk on our network: Anytime Minutes and nationwide long distance
Lines 1-2 included. Lines 3-5 $89.99/mo./line
> Learn more about what's included in this plan
Anytime Minutes Monthly Price Additional Anytime Minutes Lines
Unlimited $189.98 Unlimited
Click to expand...
Click to collapse
Well c. Lines 3-5 $89.99 each? Lol
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yea read that too 89.99 for 3,4,5 each HOLY HELL
CheesyNutz said:
yea read that too 89.99 for 3,4,5 each HOLY HELL
Click to expand...
Click to collapse
Seems a little ridiculous to me. I doubt they want to go from the cheapest to the most expensive, over 3 phones, none being the iPhone. Still think it's a horrible rumor, retentions would have known already to prepare to "save" people.
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[Q] I Qualify for a Premier Upgrade Now...Will it go Away?

I currently qualify for a Sprint Premier Upgrade ($150 off, etc). I bought my EVO unsubsidized (quite expensive), so I don't really have any reason to be using my upgrade at this time. I don't really care for the Epic or the Evo Shift.
This April 1st change to Premier status as me worried. I'll be downgraded to silver. That's fine, I'm ok with only getting a GOOD deal on upgrades every 2 years, every other company is like that. BUT! I currently qualify for an upgrade now. Will I lose the ability to use this come April 1st?
I know it's not a HUGE deal if that happens, my two years will come around in October (I bought a launch HERO, so I'm "upgrading" from that). Still though, I could use my upgrade to grab a new phone now, and sell it and recoup a ton of what I paid for my unsubsidized EVO. But if I can wait until summer to use my upgrade, I'd like to see what comes out. I'd like to be the first kid on my block with a new fangled whatever using my upgrade.
I don't think they'll take it from you but anything can happen.
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When I called I specifically asked the rep "If I'm due for upgrade in June will I lose it?" and she said "no". She said she would note my account and that she would send me an email confirmation.
I've never received an email confirmation from a rep since actively being on Sprint. I have to call again this week and get something in writing.
I would say yes since you're grandfathered in but only they can tell you what their policy states.
Just posted on Phandroid
[Update] Sprint Premier Program is Not Going Away, Just Adding a New Tier Starting April 1st
Read on for Sprint’s official statement on the matter.
Sprint is updating the program for 2011 with two tiers of benefits, Sprint Premier Silver and Sprint Premier Gold, making sure that Sprint Premier Silver retains the benefits that were popular with the most customers. Effective 4/1/11:
Sprint Premier Gold customers must only meet ONE of the following three qualifications:
· Individual plans with a 3-month average MRC** of at least $89.99, or
· Shared plans with a 3-month average MRC** of at least $169.99 MRC, or
· Tenure of 10+ years with Sprint
Sprint Premier Silver customers must only meet ONE of the following two qualifications:
· Individual plans with a 3-month average MRC** of $69.99 – $89.98, or
· Shared plans with a 3-month average MRC** of $99.99 – $169.98
Once Sprint Premier Silver customers reach 10 years service with Sprint, they automatically are graduated to Sprint Premier Gold status regardless of the plan they are on.
** 3-month average MRC is based on voice plans only, not including add-on services, and is figured before any discounts are applied.
In addition to the change noted above, it’s important to highlight that both Sprint Premier Gold and Silver customers will continue to receive all the other perks: discounts on accessories, proactive plan checks and just because offers; device credits that are among the best in the industry; and exclusive extras like Premier Community, anniversary rewards and first to know.
Sprint Premier remains one of the best customer loyalty programs in the wireless industry. When compared to other national carriers, the Sprint Premier package of benefits far outranks any rewards program currently offered.
gqstatus0685 said:
When I called I specifically asked the rep "If I'm due for upgrade in June will I lose it?" and she said "no". She said she would note my account and that she would send me an email confirmation.
I've never received an email confirmation from a rep since actively being on Sprint. I have to call again this week and get something in writing.
I would say yes since you're grandfathered in but only they can tell you what their policy states.
Click to expand...
Click to collapse
I just called and the rep had no idea what I was talking about when I mentioned the changes. He did tell me that, either way, I should at least get 1 12 month upgrade, which is due in July, before I have to wait for 22 months on the Silver plan.
I know a lot of people are going to jump on the ditch Sprint bandwagon because of this BUT we all need to look at one thing. Verizon just dumped their renewal program all together and AT&T won't be far behind... At least Sprint is still offering an early renewal even if the did tighten their belts a little on the qualifications...
.ZeuS. said:
I know a lot of people are going to jump on the ditch Sprint bandwagon because of this BUT we all need to look at one thing. Verizon just dumped their renewal program all together and AT&T won't be far behind... At least Sprint is still offering an early renewal even if the did tighten their belts a little on the qualifications...
Click to expand...
Click to collapse
Att already dumped it too. Sprint is now officially the only one with yearly upgrades
Sent from my PC36100 using XDA App

Sprint Tweaking Premier Program..harder to get early upgrades

http://www.bgr.com/2011/01/20/sprint-tweaking-premier-program-april-1st-making-early-upgrades-more-elusive/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+TheBoyGeniusReport+%28BGR+%7C+Boy+Genius+Report%29
guess sprint had to jump on the bandwagon of all the other carriers to juice their customers into getting more money.
Will my family still have gold with this plan?
Plan Includes Everything Data Share Plan Line 1: $129.99 Minimum Monthly Charge Line 2: $0 Monthly Charge Lines 3-5: $19.99 Monthly Charge 1500 Shared Anytime Minutes Unlimited Any Mobile, Anytime Nationwide Long Distance Included Unlimited Night & Weekend Mins. Included Nights: M-Th 7pm-7am Wknd: F 7pm- M 7am Caller ID Call Waiting Three-Way Calling Voicemail Plan add-ons Premium Data (required for this device): $ 10.00 VoiceMail Included: $ 0.00 Unlimited Nights&Weekends-7pm: $ 0.00 Unlimited Any Mobile, Anytime: $ 0.00 Spending Limit Program Charge $ 4.99 Total Equipment Protection: $ 7.00
Sent from The Chaotic Void.
Been with them 11yrs so I'm good.
had to happen sooner or later. Pretty good deal, and I didn't think they'd have it that way forever. My question is they say before discounts does that also work for fees and taxes? My cousin wants to know as I believe he pays $81 with discount which his discount pays the taxes and fees in a sense with a slight discount of like $2-3. I believe he has his sights on a new phone "rumored". I still believe it's not going to go to Sprint.
11 years for me as well. Yes!
This sucks. I'm done with Sprint. That was.the only.reason why I was with them was for the early upgrades.
Sent from my Evo Killer!!!
zanderman112 said:
Will my family still have gold with this plan?
Plan Includes Everything Data Share Plan Line 1: $129.99 Minimum Monthly Charge Line 2: $0 Monthly Charge Lines 3-5: $19.99 Monthly Charge 1500 Shared Anytime Minutes Unlimited Any Mobile, Anytime Nationwide Long Distance Included Unlimited Night & Weekend Mins. Included Nights: M-Th 7pm-7am Wknd: F 7pm- M 7am Caller ID Call Waiting Three-Way Calling Voicemail Plan add-ons Premium Data (required for this device): $ 10.00 VoiceMail Included: $ 0.00 Unlimited Nights&Weekends-7pm: $ 0.00 Unlimited Any Mobile, Anytime: $ 0.00 Spending Limit Program Charge $ 4.99 Total Equipment Protection: $ 7.00
Sent from The Chaotic Void.
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Yep, you're good. Gold star.
I've been with them for more then 10 years too, so it shouldn't be a problem. It's hard to see why they feel the need to constantly push a wedge between them and their customers though. I've been one of the few people I know to always like Sprint and never have any problems so I try and talk them up to people but it's hard to rationalize things like this and "random" $10 charges for smartphones now
Does anyone feel that it starts on apirl fools day that it might be a joke because atat and verzion are changing thereplans sprint might be making a joke
Sent from my SPH-D700 using XDA App
Well I am contacting my lawyer. I signed up for one thing and if they change that, then I will be leaving sprint "the last network" and I will take them to court for breach of contract. I would be willing to bet if all of there family plan customers who spend 129.99 a month that don't qualify were to up and take this stance..... well they would probably amend it real quick.
danweb66 said:
Well I am contacting my lawyer. I signed up for one thing and if they change that, then I will be leaving sprint "the last network" and I will take them to court for breach of contract. I would be willing to bet if all of there family plan customers who spend 129.99 a month that don't qualify were to up and take this stance..... well they would probably amend it real quick.
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Click to collapse
I did read my contract once, I don't believe it says you will get XYZ upgrade options/etc. Just plan and pricing stuff.
I'll still be "Gold" base on time and monthly cost. I'm not sure if I would be upset or not otherwise, but I can understand the change.
as bad as it is that they are removing the biggest perk from the program, it was never placed in the contract for this exact reason. FYI for those interested family plans must be on everything data $169.99 and individual $89.99 or higher. Add a lines, add on do not count. *****
Sprint is updating the program for 2011 with two tiers of benefits, Sprint Premier Silver and Sprint Premier Gold, making sure that Sprint Premier Silver retains the benefits that were popular with the most customers. Effective 4/1/11:
Sprint Premier Gold customers must only meet ONE of the following three qualifications:
· Individual plans with a 3-month average MRC** of at least $89.99, or
· Shared plans with a 3-month average MRC** of at least $169.99 MRC, or
· Tenure of 10+ years with Sprint
Sprint Premier Silver customers must only meet ONE of the following two qualifications:
· Individual plans with a 3-month average MRC** of $69.99 – $89.98, or
· Shared plans with a 3-month average MRC** of $99.99 – $169.98
Once Sprint Premier Silver customers reach 10 years service with Sprint, they automatically are graduated to Sprint Premier Gold status regardless of the plan they are on.
** 3-month average MRC is based on voice plans only, not including add-on services, and is figured before any discounts are applied.
In addition to the change noted above, it’s important to highlight that both Sprint Premier Gold and Silver customers will continue to receive all the other perks: discounts on accessories, proactive plan checks and just because offers; device credits that are among the best in the industry; and exclusive extras like Premier Community, anniversary rewards and first to know.
Sprint Premier remains one of the best customer loyalty programs in the wireless industry. When compared to other national carriers, the Sprint Premier package of benefits far outranks any rewards program currently offered***
zanderman112 said:
Will my family still have gold with this plan?
Plan Includes Everything Data Share Plan Line 1: $129.99 Minimum Monthly Charge Line 2: $0 Monthly Charge Lines 3-5: $19.99 Monthly Charge 1500 Shared Anytime Minutes Unlimited Any Mobile, Anytime Nationwide Long Distance Included Unlimited Night & Weekend Mins. Included Nights: M-Th 7pm-7am Wknd: F 7pm- M 7am Caller ID Call Waiting Three-Way Calling Voicemail Plan add-ons Premium Data (required for this device): $ 10.00 VoiceMail Included: $ 0.00 Unlimited Nights&Weekends-7pm: $ 0.00 Unlimited Any Mobile, Anytime: $ 0.00 Spending Limit Program Charge $ 4.99 Total Equipment Protection: $ 7.00
Sent from The Chaotic Void.
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abrognlie said:
Yep, you're good. Gold star.
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Nope. He won't. His MRC is 129.99 on the primary line, which will drop him down to silver level.
Nice date in the article title ...
DiGi760 said:
Nope. He won't. His MRC is 129.99 on the primary line, which will drop him down to silver level.
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Click to collapse
Doh, nevermind. I'm glad I at least have the 10 years... Looks like you need the 3000 minutes family plan to bump the MRC to 169.99.
searchfirst said:
as bad as it is that they are removing the biggest perk from the program, it was never placed in the contract for this exact reason. FYI for those interested family plans must be on everything data $169.99 and individual $89.99 or higher. Add a lines, add on do not count. *****
Sprint is updating the program for 2011 with two tiers of benefits, Sprint Premier Silver and Sprint Premier Gold, making sure that Sprint Premier Silver retains the benefits that were popular with the most customers. Effective 4/1/11:
Sprint Premier Gold customers must only meet ONE of the following three qualifications:
· Individual plans with a 3-month average MRC** of at least $89.99, or
· Shared plans with a 3-month average MRC** of at least $169.99 MRC, or
· Tenure of 10+ years with Sprint
Sprint Premier Silver customers must only meet ONE of the following two qualifications:
· Individual plans with a 3-month average MRC** of $69.99 – $89.98, or
· Shared plans with a 3-month average MRC** of $99.99 – $169.98
Once Sprint Premier Silver customers reach 10 years service with Sprint, they automatically are graduated to Sprint Premier Gold status regardless of the plan they are on.
** 3-month average MRC is based on voice plans only, not including add-on services, and is figured before any discounts are applied.
In addition to the change noted above, it’s important to highlight that both Sprint Premier Gold and Silver customers will continue to receive all the other perks: discounts on accessories, proactive plan checks and just because offers; device credits that are among the best in the industry; and exclusive extras like Premier Community, anniversary rewards and first to know.
Sprint Premier remains one of the best customer loyalty programs in the wireless industry. When compared to other national carriers, the Sprint Premier package of benefits far outranks any rewards program currently offered***
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Click to collapse
What bull****, so even if I'm paying over 169 on my shared plan I don't qualify because the add-a-line and what not don't count? FU Sprint.
@CapsLockKey
Right. It doesn't matter what your monthly bill is or how many add-ons you have. It goes by the base price of the plan for the primary line. The yearly upgrade has always only been for the primary line so they don't figure the price of additional lines into the equation.
This base price or "MRC" is also the same thing that Sprint uses to determine the commissions that they pay to their non-corporate retailers.
At least they are still offering 75 dollars off on the silver and not throwing out the yearly upgrades entirely.
Sent from my SPH-D700 using XDA App
Where do I find the age of my Sprint account?
Jayavarman said:
Where do I find the age of my Sprint account?
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Click to collapse
Call sprint or go to a store and ask them to do an account lookup.

Etf Free.

http://www.howardforums.com/showthr...-early-with-no-ETF(AZ-DC-HI-MO-NE-NM-NY-PA-SD)
Get out of your sprint contract early with no ETF (AZ, DC, HI, MO, NE, NM, NY, PA, SD, RI, VA & WA)
I hope this helps some people...
From my latest Sprint bill:
"Surcharge Changes
Due to tax changes, customers in the following states will see a small increase in some Sprint Surcharges including, but not limited to, Gross Receipt Charges: AZ, DC, HI, MO, NE, NM, NY, PA, SD, RI, VA & WA. For details, see sprint.com/taxesandfees."
I have a family plan with 5 lines and varying contracts on them, but wanted to cancel 2 of them for personal reasons (contracts set to expire 10/2012). After noticing the above change on my latest bill, I decided to try and use the "material change" clause in the contract to get out of paying the ETF. I called and gave my version of the below script and was assured the lines would be cancelled effective April 4th (the end of my billing cycle) and the ETF would be waived.
sample script:
“Hello. I’m calling about my current contract with Sprint and the increase in Sprint surcharges I read about in my [month, year] bill. The latest Terms & Conditions contract I signed with Sprint was in [year], and under that contract, it specifically states that as a Sprint customer, I have the right to terminate my contract without paying an early termination fee in the event that Sprint makes a material change to its agreement with me, and so long as I notify Sprint of my desire to do so within 30 days of such a change. This Sprint surcharge increase constitutes a material change to the Terms & Conditions agreement I signed, and therefore, I would like to exercise my right under the agreement to terminate my contract without any early termination fee.”
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Click to collapse
Looks like its a hit or miss on this working.
Haven't heard anything myself on any changes coming to surcharges... normally we'd be told week's in advance to prepare for the onslaught of people trying to cancel.
aimbdd said:
http://www.howardforums.com/showthr...-early-with-no-ETF(AZ-DC-HI-MO-NE-NM-NY-PA-SD)
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Dude,i hope this is true.

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