[Q] I Qualify for a Premier Upgrade Now...Will it go Away? - EVO 4G General

I currently qualify for a Sprint Premier Upgrade ($150 off, etc). I bought my EVO unsubsidized (quite expensive), so I don't really have any reason to be using my upgrade at this time. I don't really care for the Epic or the Evo Shift.
This April 1st change to Premier status as me worried. I'll be downgraded to silver. That's fine, I'm ok with only getting a GOOD deal on upgrades every 2 years, every other company is like that. BUT! I currently qualify for an upgrade now. Will I lose the ability to use this come April 1st?
I know it's not a HUGE deal if that happens, my two years will come around in October (I bought a launch HERO, so I'm "upgrading" from that). Still though, I could use my upgrade to grab a new phone now, and sell it and recoup a ton of what I paid for my unsubsidized EVO. But if I can wait until summer to use my upgrade, I'd like to see what comes out. I'd like to be the first kid on my block with a new fangled whatever using my upgrade.

I don't think they'll take it from you but anything can happen.
Sent from my PC36100 using XDA App

When I called I specifically asked the rep "If I'm due for upgrade in June will I lose it?" and she said "no". She said she would note my account and that she would send me an email confirmation.
I've never received an email confirmation from a rep since actively being on Sprint. I have to call again this week and get something in writing.
I would say yes since you're grandfathered in but only they can tell you what their policy states.

Just posted on Phandroid
[Update] Sprint Premier Program is Not Going Away, Just Adding a New Tier Starting April 1st
Read on for Sprint’s official statement on the matter.
Sprint is updating the program for 2011 with two tiers of benefits, Sprint Premier Silver and Sprint Premier Gold, making sure that Sprint Premier Silver retains the benefits that were popular with the most customers. Effective 4/1/11:
Sprint Premier Gold customers must only meet ONE of the following three qualifications:
· Individual plans with a 3-month average MRC** of at least $89.99, or
· Shared plans with a 3-month average MRC** of at least $169.99 MRC, or
· Tenure of 10+ years with Sprint
Sprint Premier Silver customers must only meet ONE of the following two qualifications:
· Individual plans with a 3-month average MRC** of $69.99 – $89.98, or
· Shared plans with a 3-month average MRC** of $99.99 – $169.98
Once Sprint Premier Silver customers reach 10 years service with Sprint, they automatically are graduated to Sprint Premier Gold status regardless of the plan they are on.
** 3-month average MRC is based on voice plans only, not including add-on services, and is figured before any discounts are applied.
In addition to the change noted above, it’s important to highlight that both Sprint Premier Gold and Silver customers will continue to receive all the other perks: discounts on accessories, proactive plan checks and just because offers; device credits that are among the best in the industry; and exclusive extras like Premier Community, anniversary rewards and first to know.
Sprint Premier remains one of the best customer loyalty programs in the wireless industry. When compared to other national carriers, the Sprint Premier package of benefits far outranks any rewards program currently offered.

gqstatus0685 said:
When I called I specifically asked the rep "If I'm due for upgrade in June will I lose it?" and she said "no". She said she would note my account and that she would send me an email confirmation.
I've never received an email confirmation from a rep since actively being on Sprint. I have to call again this week and get something in writing.
I would say yes since you're grandfathered in but only they can tell you what their policy states.
Click to expand...
Click to collapse
I just called and the rep had no idea what I was talking about when I mentioned the changes. He did tell me that, either way, I should at least get 1 12 month upgrade, which is due in July, before I have to wait for 22 months on the Silver plan.

I know a lot of people are going to jump on the ditch Sprint bandwagon because of this BUT we all need to look at one thing. Verizon just dumped their renewal program all together and AT&T won't be far behind... At least Sprint is still offering an early renewal even if the did tighten their belts a little on the qualifications...

.ZeuS. said:
I know a lot of people are going to jump on the ditch Sprint bandwagon because of this BUT we all need to look at one thing. Verizon just dumped their renewal program all together and AT&T won't be far behind... At least Sprint is still offering an early renewal even if the did tighten their belts a little on the qualifications...
Click to expand...
Click to collapse
Att already dumped it too. Sprint is now officially the only one with yearly upgrades
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Related

An EPIC Sprint Employee Referral Deal!

Hi all,
Welcome to Epic release day! If you haven't left the house yet to stand in line at the local Sprint store here is your chance to save a little money!
I'm a Sprint employee and the Epic is now available on the employee referral plan. (I'm an IT guy, not sales. I get nothing for doing this but the satisfaction of helping out other people ).
Here's all you need from me:
email: sal<dot>conti<at>sprint<dot>com
CID: 646
www.sprint.com/sero
Hurry while supplies last (you can also get the EVO there too, but supplies are running out!)
Please see the web page for terms and conditions. Offer is only valid on new customers or current customers adding a new line to their account.
ENJOY!
I checked it out, but it showed no discount, still $349
Wow, $249 after a $100 mail-in rebate. That's one hell of a deal, Sal.
He is referring you to the plans...
The problem is, you can't become a Premier customer on any of those plans.
They look like good prices for the plans, but I already get 25% off through my company.
Actually you do qualify for the Sprint Premier plan with the 4G phone plans.
Do Everything Plus customers qualify for Sprint Premier?Sprint Premier is our unique loyalty program giving qualified customers free gifts, discounts and upgrade eligibility every 12 months, among other perks. New Everything Plus customers will qualify for Sprint Premier after they have been a Sprint customer for 6 months and have maintained, for at least 3 months, a minimum monthly recurring charge of $69.99 on a single line or $99.99 on a family/share plan. For more information on Sprint Premier, click here.​
But you automatically get an upgrade every 12 months with the referral program whether you spend the $69.99 or not.
How frequently can I upgrade my device?
Everything Plus customers are part of Sprint's New For You program and qualify for a discount after only 12 months. The amount of the discount depends on the length of your contract and the number of months you have had your current device. For more information on the New for You program, click here.​
Like I said, the program details are on the webpage.
(for the record, as an employee I pay MORE for some phones than people off the street. And I can't even buy the Epic or Evo yet because of demand. I'm giving you better than I get myself )
...
Quick question: I already have a line of service, but I'm going in today to get a new 2 year agreement and upgrade to the Epic. Can I use this deal?
Thanks,
-Rob
TheRob44 said:
Quick question: I already have a line of service, but I'm going in today to get a new 2 year agreement and upgrade to the Epic. Can I use this deal?
Thanks,
-Rob
Click to expand...
Click to collapse
From the OP, I can also confirm it. I just tried to use this on an upgrade and no deal.
Offer is only valid on new customers or current customers adding a new line to their account.
Click to expand...
Click to collapse
...
Damn, that's unfortunate! Well, thanks for looking out anyway!
-Rob
Nextelian said:
Actually you do qualify for the Sprint Premier plan with the 4G phone plans.
Do Everything Plus customers qualify for Sprint Premier?Sprint Premier is our unique loyalty program giving qualified customers free gifts, discounts and upgrade eligibility every 12 months, among other perks. New Everything Plus customers will qualify for Sprint Premier after they have been a Sprint customer for 6 months and have maintained, for at least 3 months, a minimum monthly recurring charge of $69.99 on a single line or $99.99 on a family/share plan. For more information on Sprint Premier, click here.​
But you automatically get an upgrade every 12 months with the referral program whether you spend the $69.99 or not.
How frequently can I upgrade my device?
Everything Plus customers are part of Sprint's New For You program and qualify for a discount after only 12 months. The amount of the discount depends on the length of your contract and the number of months you have had your current device. For more information on the New for You program, click here.​
Like I said, the program details are on the webpage.
(for the record, as an employee I pay MORE for some phones than people off the street. And I can't even buy the Epic or Evo yet because of demand. I'm giving you better than I get myself )
Click to expand...
Click to collapse
This I did not know. It was not that way with the old SERO plans. Shame I am business nice with a hefty discount.
Are you going to be around in 3 months?
I sure hope you're still around in 3 months when I'm off my Verizon contract.
RazielWard said:
I sure hope you're still around in 3 months when I'm off my Verizon contract.
Click to expand...
Click to collapse
This referral is good for as long as I'm employed. And it's open to all, so spread the word
And just in case Nextelian ever leaves Sprint, there's always Russ McGuire.
I doubt he's leaving anytime soon.
http://mcguireslaw.com/
gamescan said:
And just in case Nextelian ever leaves Sprint, there's always Russ McGuire.
I doubt he's leaving anytime soon.
http://mcguireslaw.com/
Click to expand...
Click to collapse
I don't know, I've outlasted quite a few executives including 3 CEO's
sooooo.....I guess this means that SERO account holders can get 4G phones? *scratches head
mensaphone said:
sooooo.....I guess this means that SERO account holders can get 4G phones? *scratches head
Click to expand...
Click to collapse
Everything plus is a different account type than the old sero.
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cornelious2 said:
Everything plus is a different account type than the old sero.
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Click to expand...
Click to collapse
yeah...reread fine print. Just leaping to conclusions based on given URL "/sero"
doh
RazielWard said:
I sure hope you're still around in 3 months when I'm off my Verizon contract.
Click to expand...
Click to collapse
You can always use my code if you want.
Jordan(dot)forman(at)Sprint(dot)com
207
okay so i have an 3 lines on my account with the everything data plan and i want to add a line and get the epic. Would i be able to add a line to my account with this discount?
Can't get "Plus" plan
Hi,
First off I'd like to express my thanks for allowing people to use your employee referral information. It's appreciated!
I went to the Sprint store (San Leandro, CA) on launch day armed with Russ's info thinking I could get the Plus plan for me and my Fiancé. The store clerk said that the "Plus" plans do not offer the Epic 4G and he could not sign me up for a "Everything data Plus" family plan. He assured me the account can be changed after the fact into a "Plus" account. Reluctantly I signed up for the regular plan after repeated assurances that the plan can be turned into a "Plus" variant further down the line.
Now how do I actually make this happen? I'm assuming it is actually possible as I thought given the nature of this forum topic. Can one of you nice Sprint people give me some advice?
Thanks!

Premier Upgrade Change?

I heard on SprintUsers that there is going to be a change in upgrade eligibility effective April. How 100% certain it is I don't know, but Duffman an Advanced Sprint Tech posted about it yesterday. Another user inquired on it and received an emailed response. So it's looking kinda legit. Linkage: http://www.sprintusers.com/forum/showthread.php?t=216413
It appears you have to meet a certain plan price point to qualify for "Gold" status to be eligible to a 12 month upgrade. Silver and everyone else is only eligible to the full upgrade every 22 months. These price points are before the cost of Add a lines, Insurance, taxes, Premium Data etc. So the Base plan price is what counts, from what I understand.
The question at hand is if it will reset your upgrade date come 04/01/11. So if you were due a 12mo upgrade on 04/01/11 has it now been pushed out to 04/01/2012? Or will they be like Verizon and make it effective upon your next upgrade?
Anyone else heard anything or have any "insider" information. I can see this being true with the pending Feb 7 announcement they have planned. Verizon changed their policy and then announced the iphone almost immediately after that. Sprint might be following suit.
From the email that dbldwn02 received:
Dear John,
Thank you for contacting Sprint. I understand your concern regarding the Sprint Premier Program policy change.
Effective April 01, 2011, Sprint Premier Program is being updated to offer two levels of benefits, Sprint Premier Gold and Sprint Premier Silver, based on customer's MRC and tenure.
Sprint Premier Gold :
Sprint Premier Gold customers receive all the current benefits of Premier, including annual upgrades on 1 line per qualifying plan (or 10+ years service). All other lines on a Premier account currently are upgrade eligible every 22 months under Sprint's New for You Program.
To be Sprint Premier Gold, customers must have at least 6 months tenure and meet the following qualifications:
• Individual plans with a 3 month average MRC of at least $89.99 or
• Shared plans with a 3 month average MRC of at least $169.99 or
• Tenure of 10+ years with Sprint Wireless
• Good standing.
Sprint Premier Silver :
Sprint Premier Silver customers receive all the current benefits of Premier, except the annual upgrade. These customers will qualify for a
$75 upgrade every 12 months or $150 upgrade at 22 months under the standard New for You upgrade program.
To be Sprint Premier Silver, customers must have at least 6 months tenure and meet the following qualifications:
• Individual plans with a 3 month average MRC $69.99-$89.98 or
• Shared plans with a 3 month average MRC $99.99 -$169.98
• Good standing.
After April 01, 2011, your account will become the Sprint Premier Silver account and the handset upgrade eligibilty of your account will be reset as per the new Sprint Premier Program policy. I apologize for the inconvenience you have faced due to this.
Thank you again for contacting Sprint.
Sincerely,
Sprint
Click to expand...
Click to collapse
Disappointing move on Sprints part if it's true - and it sounds like it is. 1 yr upgrades were part of the reason I chose sprint over Verizon
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W T F !
i hope this is not true wont hurt me to much i have all that for the gold upgrade package but for others this will suck
Maybe I'm reading this wrong, but it looks like they're about to screw over just about every person who picked up an Evo last year. Many of us picked up the phone as a premier member knowing that we'd be eligible for Sprint's next June release (this year). Most people aren't going to have an individual recurring charge of 89.99 because the 79.99 pretty much gives you unlimited everything. Looks like you have to be on a family plan to be a gold member.
PikkonX said:
Maybe I'm reading this wrong, but it looks like they're about to screw over just about every person who picked up an Evo last year. Many of us picked up the phone as a premier member knowing that we'd be eligible for Sprint's next June release (this year). Most people aren't going to have an individual recurring charge of 89.99 because the 79.99 pretty much gives you unlimited everything. Looks like you have to be on a family plan to be a gold member.
Click to expand...
Click to collapse
Word is they are going to roll out a new unlimited plan for $89.99 too. Unlimited minutes/data etc and I *think* 4G is included in there, if not it too is a $10 charge. Lot's of changes seem to be coming this year.
Wow. That sucks, it was a major competitive advantage. It sounds from the thread on SU that it will reset your eligibility date...meaning everyone who has bought the Evo expecting to do a premier upgrade in a year is probably stuck with no discount until 2012. What really sucks is that I don't think there's jack you can do about it. It was a perk program, and not part of your contract at all. I doubt this will give anyone an ETF free termination option.
I wasn't premier eligible myself anyway, because I'm on SERO premium (which more than compensates for it). But for anyone not on SERO or thinking about coming over to Sprint, the annual upgrade was a major reason to consider staying with/switching to Sprint. They still are ahead of the other carriers in value, but they appear to be steadily chipping away at that. I'm not so sure I'd stay with Sprint if VZW was the same price.
Here's the thread on SU:
http://www.sprintusers.com/forum/showthread.php?t=216413
i still don't get the 10 year thing
Sprint used to be unstoppable back in my SERO days. Now it's a good value but not so far ahead with the addition of premium data, etc. This change pretty much kills my next upgrade and might just push me and a lot of the other more techy heads out to other carriers.
Living the cheap off contract HSPA+ life with T-Mo is looking more and more attractive.
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CheesyNutz said:
i still don't get the 10 year thing
Click to expand...
Click to collapse
You either need to have a plan with the above listed price point or be a Sprint customer for 10 years. So if you have an individual plan with a $59 base price and have been a customer since 2000, you still qualify as Premier Gold. You don't meet the price guidelines, but being a 10 year customer automatically entitles you to the Gold benefits.
This is how it has always been. Either a 10 year customer, on a $69.99 plan or higher for individual lines or $99.99 plan for family plans. Must be on the plans for at least three months an additional lines qualify every 22 months. Has never been different. I haven't heard anything about it changing anytime soon. This is a bad rumor to make Verizon look good.
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Sounds like if you've been with Sprint for 10 years and you're in good standing, you're considered a gold member. Basically a loyalty reward
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DirtyShroomz said:
This is how it has always been. Either a 10 year customer, on a $69.99 plan or higher for individual lines or $99.99 plan for family plans. Has never been different. I haven't heard anything about it changing anyone soon. This is a bad rumor to make Verizon look good.
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Click to expand...
Click to collapse
Looks real; and it is different. $70 vs $90, $100 vs $170 BASE plans... almost nobody but unlimited everything qualifies now. Premier finally means premier.
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Award Tour said:
Looks real; and it is different. $70 vs $90, $100 vs $170 BASE plans... almost nobody qualifies now. Premier finally means premier.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
This is a bad rumor. $169.99 is the highest family plan available and $89.99 is $10 less than their unlimited plan. Would be stupid for Sprint to charge it's customers it's highest prices available. Again, nothing has been said about this at Sprint, not even a leak. Someone is posting this to not make Vzw look horrible.
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*evo4me2* said:
Sounds like if you've been with Sprint for 10 years and you're in good standing, you're considered a gold member. Basically a loyalty reward
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Click to expand...
Click to collapse
If they're not counting Nextel as a part of those 10 yrs I'm gonna have to slap a b****
DirtyShroomz said:
This is a bad rumor. $169.99 is the highest family plan available and $89.99 is $10 less than their unlimited plan. Would be stupid for Sprint to charge it's customers it's highest prices available. Again, nothing has been said about this at Sprint, not even a leak. Someone is posting this to not make Vzw look horrible.
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Click to expand...
Click to collapse
Seems like the second change is a $89.99 unlimited single plan. Lines up perfectly. You can pretend or hope its not true but people are getting confirmations from reps. Check out the sprint users thread.
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Award Tour said:
Seems like the second change is a $89.99 unlimited single plan. Lines up perfectly. You can pretend or hope its not true but people are getting confirmations from reps. Check out the sprint users thread.
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Click to expand...
Click to collapse
Well have to wait and see, no rep would have any information before my department. Guaranteed. But we have until Feb 7th to find out
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DirtyShroomz said:
This is a bad rumor. $169.99 is the highest family plan available and $89.99 is $10 less than their unlimited plan. Would be stupid for Sprint to charge it's customers it's highest prices available. Again, nothing has been said about this at Sprint, not even a leak. Someone is posting this to not make Vzw look horrible.
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Click to expand...
Click to collapse
Simply Everything® Family
Everything you need for the whole family - unlimited text, surf, email, listen, watch, find and, of course, talk - on one simple plan.
This plan includes
Unlimited data on our network: Web surfing, email, BlackBerry Internet Services (BIS), GPS Navigation, Sprint TV and Radio, NASCAR Sprint Cup MobileSM
Unlimited Direct Connect: Direct Connect and Group Connect (for capable phones)
Unlimited messaging: Text, pictures and video
Unlimited talk on our network: Anytime Minutes and nationwide long distance
Lines 1-2 included. Lines 3-5 $89.99/mo./line
> Learn more about what's included in this plan
Anytime Minutes Monthly Price Additional Anytime Minutes Lines
Unlimited $189.98 Unlimited
CheesyNutz said:
Simply Everything® Family
Everything you need for the whole family - unlimited text, surf, email, listen, watch, find and, of course, talk - on one simple plan.
This plan includes
Unlimited data on our network: Web surfing, email, BlackBerry Internet Services (BIS), GPS Navigation, Sprint TV and Radio, NASCAR Sprint Cup MobileSM
Unlimited Direct Connect: Direct Connect and Group Connect (for capable phones)
Unlimited messaging: Text, pictures and video
Unlimited talk on our network: Anytime Minutes and nationwide long distance
Lines 1-2 included. Lines 3-5 $89.99/mo./line
> Learn more about what's included in this plan
Anytime Minutes Monthly Price Additional Anytime Minutes Lines
Unlimited $189.98 Unlimited
Click to expand...
Click to collapse
Well c. Lines 3-5 $89.99 each? Lol
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yea read that too 89.99 for 3,4,5 each HOLY HELL
CheesyNutz said:
yea read that too 89.99 for 3,4,5 each HOLY HELL
Click to expand...
Click to collapse
Seems a little ridiculous to me. I doubt they want to go from the cheapest to the most expensive, over 3 phones, none being the iPhone. Still think it's a horrible rumor, retentions would have known already to prepare to "save" people.
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Here's the deal with Sprint Premiere AND 10 year Customers

I just spoke with someone in the Sprint Escalation management team because I am having an issue with my 10 year status. I have been with Sprint since 2000 BUT it only shows since 2005. They changed systems in 2005 and some of the legacy customers are losing their tenure unless you call up and request that they put in paperwork to check your status thru your SSN.
Here's the KICK IN THE NUTS. Even IF you are a 10 year plus customer you STILL have to subscribe to a plan of $169.99 (family plan) or $89 (single plan) to get the yearly upgrade. For me that's an extra $40 a month (as I am on the $129 family plan) or $480 a year JUST TO UPGRADE one of my lines per year. HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA. Sprint can goto hell. This is how they reward loyalty even thou they are bleeding money and soon to be customers. I will be leaving Sprint even if I have to pay an ETF. What a bunch of jokers.
Just posted on Phandroid
[Update] Sprint Premier Program is Not Going Away, Just Adding a New Tier Starting April 1st
Read on for Sprint’s official statement on the matter.
Sprint is updating the program for 2011 with two tiers of benefits, Sprint Premier Silver and Sprint Premier Gold, making sure that Sprint Premier Silver retains the benefits that were popular with the most customers. Effective 4/1/11:
Sprint Premier Gold customers must only meet ONE of the following three qualifications:
· Individual plans with a 3-month average MRC** of at least $89.99, or
· Shared plans with a 3-month average MRC** of at least $169.99 MRC, or
· Tenure of 10+ years with Sprint
Sprint Premier Silver customers must only meet ONE of the following two qualifications:
· Individual plans with a 3-month average MRC** of $69.99 – $89.98, or
· Shared plans with a 3-month average MRC** of $99.99 – $169.98
Once Sprint Premier Silver customers reach 10 years service with Sprint, they automatically are graduated to Sprint Premier Gold status regardless of the plan they are on.
** 3-month average MRC is based on voice plans only, not including add-on services, and is figured before any discounts are applied.
In addition to the change noted above, it’s important to highlight that both Sprint Premier Gold and Silver customers will continue to receive all the other perks: discounts on accessories, proactive plan checks and just because offers; device credits that are among the best in the industry; and exclusive extras like Premier Community, anniversary rewards and first to know.
Sprint Premier remains one of the best customer loyalty programs in the wireless industry. When compared to other national carriers, the Sprint Premier package of benefits far outranks any rewards program currently offered.
I read that "Must Only Meet One" BUT this is what I was told by a Sprint Escalation Management Member (they could be off their rocker and not know much as well). Knowing Sprint, I highly doubt their employees are informed correctly.
ghodzilla5150 said:
I read that "Must Only Meet One" BUT this is what I was told by a Sprint Escalation Management Member (they could be off their rocker and not know much as well). Knowing Sprint, I highly doubt their employees are informed correctly.
Click to expand...
Click to collapse
I think that person gave you some wrong information.
Also from that statement from Sprint:
Once Sprint Premier Silver customers reach 10 years service with Sprint, they automatically are graduated to Sprint Premier Gold status regardless of the plan they are on.
Click to expand...
Click to collapse
You got the wrong information. 10 year tenure automatically gives you premier.
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Silver and find receive device credits read the astrixxed paragraph
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I just talked to Sprint. I have an Employee Referral (used to be sero, but had to upgrade for my Hero) Its called Everything Plus Family 1600. My total Plan is $150 before taxes, thats with insurance on 3 phones and the $10 4G fee.
So I am under the $169, but i have 11 years with sprint. The employee plans representative told me that I had Tier 3 Premier Member and when it switches I will be converted to Gold status.
Looks like all you need is ONE of the items listed as a prerequisite.
Edit: I did my math wrong my plan totals $160.98 before all fees and taxes.
Im in kind of the same boat. Ive been with sprint since 2001, so I SHOULD be a gold customer now. But a few months ago, when sprint refused to replace my faulty phone, I told them "Is this how you treat a customer of 10 years?" The guy told me I'm lying, because their system shows I started in 2005, which is a complete lie, because I know for a fact I started in 2001, right after I graduated high school. Basterds..
sminker said:
and the $10 4G fee.
Click to expand...
Click to collapse
Grrr. . . .
Well we qualify for the $169 deal, but we wouldn't have if Sprint hadn't attached the "premium data" fees to all three of our lines.
So uh .... thanks Sprint? I guess?
ghodzilla5150 said:
I just spoke with someone in the Sprint Escalation management team because I am having an issue with my 10 year status. I have been with Sprint since 2000 BUT it only shows since 2005. They changed systems in 2005 and some of the legacy customers are losing their tenure unless you call up and request that they put in paperwork to check your status thru your SSN.
Here's the KICK IN THE NUTS. Even IF you are a 10 year plus customer you STILL have to subscribe to a plan of $169.99 (family plan) or $89 (single plan) to get the yearly upgrade. For me that's an extra $40 a month (as I am on the $129 family plan) or $480 a year JUST TO UPGRADE one of my lines per year. HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA. Sprint can goto hell. This is how they reward loyalty even thou they are bleeding money and soon to be customers. I will be leaving Sprint even if I have to pay an ETF. What a bunch of jokers.
Click to expand...
Click to collapse
Hmmm.....not to go against what you were told but there is Sprint literature that explicitly states that customers who have a tenure of 10 years or more will be premier regardless of their plan. We'll see though...
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blassilando said:
Just posted on Phandroid
[Update] Sprint Premier Program is Not Going Away, Just Adding a New Tier Starting April 1st
Read on for Sprint’s official statement on the matter.
Sprint is updating the program for 2011 with two tiers of benefits, Sprint Premier Silver and Sprint Premier Gold, making sure that Sprint Premier Silver retains the benefits that were popular with the most customers. Effective 4/1/11:
Sprint Premier Gold customers must only meet ONE of the following three qualifications:
· Individual plans with a 3-month average MRC** of at least $89.99, or
· Shared plans with a 3-month average MRC** of at least $169.99 MRC, or
· Tenure of 10+ years with Sprint
Sprint Premier Silver customers must only meet ONE of the following two qualifications:
· Individual plans with a 3-month average MRC** of $69.99 – $89.98, or
· Shared plans with a 3-month average MRC** of $99.99 – $169.98
Once Sprint Premier Silver customers reach 10 years service with Sprint, they automatically are graduated to Sprint Premier Gold status regardless of the plan they are on.
** 3-month average MRC is based on voice plans only, not including add-on services, and is figured before any discounts are applied.
In addition to the change noted above, it’s important to highlight that both Sprint Premier Gold and Silver customers will continue to receive all the other perks: discounts on accessories, proactive plan checks and just because offers; device credits that are among the best in the industry; and exclusive extras like Premier Community, anniversary rewards and first to know.
Sprint Premier remains one of the best customer loyalty programs in the wireless industry. When compared to other national carriers, the Sprint Premier package of benefits far outranks any rewards program currently offered.
Click to expand...
Click to collapse
So when this goes into effect in April will that give me a chance to break my contract b/c of the change? Or is it not really a 'contract' thing but a 'perk' they're taking away?
liquidtrance said:
So when this goes into effect in April will that give me a chance to break my contract b/c of the change? Or is it not really a 'contract' thing but a 'perk' they're taking away?
Click to expand...
Click to collapse
It's a perk
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CocoaGoddess said:
Well we qualify for the $169 deal, but we wouldn't have if Sprint hadn't attached the "premium data" fees to all three of our lines.
So uh .... thanks Sprint? I guess?
Click to expand...
Click to collapse
No, you wont... Is 169 base plan BEFORE any options or taxes, and.bb the premium data fee is an option
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warning to all Sprint Customers

I believe this is probably my first post. My first smart phone was a blackberry curve, then I got a Samsung Moment (horrible phone, but I came to love the android platform), then I got an HTC Evo. This has been the best phone I have ever experienced. I have rooted both android phones and have frequented SDX, android forums and here, I don't believe I have ever posted on any because I haven't had any problems that I couldn't figure out by reading more nor do I feel I have had any information that could have substantially helped anyone. I had recently read (I believe it may have been here but I couldn't find the thread) that if you had a upgrade available but didn't use it by April first and didn't qualify for Gold Premier then it would disappear, I couldn't believe it but had to check for myself, this is my transcript which I then called customer service to verify.
Your session ID for this incident is 2070848.
Time Details
01/31/2011 09:09:14AM Session Started with Agent (Chris C)
01/31/2011 09:09:14AM System: "Thank you for contacting Sprint. My name is Chris C."
01/31/2011 09:09:14AM Redacted: "I want to know how many years I have been with Sprint and if I will be upgraded to the Gold Premier when it rolls out"
01/31/2011 09:09:49AM Agent (Chris C): "I am happy to help you. Please hold a moment while I access your account."
01/31/2011 09:09:57AM Redacted: "Thank you"
01/31/2011 09:11:56AM Agent (Chris C): "The commencement date of the account is 12/13/2006. Everything Data Share 1500 plan is activate on the account. From April 01, 2011 we offer Everything Data Share 3000 gold plan. Your Premier line will become eligible for upgrade in every 12 month."
01/31/2011 09:13:14AM Redacted: "so my current plan does not make me eligable for the Gold Premier is that correct?"
01/31/2011 09:13:41AM Agent (Chris C): "Effective 4/1/11, Sprint Premier Program is being updated to offer two levels of benefits, Sprint Premier Gold and Sprint Premier Silver, based on your MRC and tenure."
01/31/2011 09:13:54AM Agent (Chris C): "To be Sprint Premier Gold, you must have at least 6 months tenure and meet the following qualifications:
Individual plans with a 3 month average MRC of at least $89.99 or
Shared plans with a 3 month average MRC of at least $169.99 or
Tenure of 10+ year"
&nbsp s with Sprint Wireless
Good standing
01/31/2011 09:14:55AM Redacted: "so my next question is that I currently have a $150 rebate available on my main line if I don't use that by April 1st will it disappear?"
01/31/2011 09:15:47AM Agent (Chris C): "Yes."
01/31/2011 09:17:11AM Redacted: "so sprint is going to take away a rebate I currently have available? if that is the case I will be switching carriers as that is a horrible way to treat long time customers"
01/31/2011 09:19:11AM Agent (Chris C): "I apologize for the inconvenience. However, you can use the upgrade eligibility of the phone to before April 01, 2011."
01/31/2011 09:20:55AM Redacted: "but I currently have an Evo and sprint does not have a better phone than that. I have been waiting for sprint to come out with a better phone than the evo to upgrade but since it has not even been announced yet I doubt it will happen before April 1st"
01/31/2011 09:24:20AM Agent (Chris C): "Letters sent Jan 21 to Premier account regarding program update to S|P Gold and S|P Silver. If no changes made to this account after 1/1/11, it will be S|P Silver effective 4/1/11 and receive all Premier benefits except annual upgrade. Refer to your Premi"
&nbsp er resources for Gold/Silver benefits. You may go to Sprint for more details.
01/31/2011 09:26:18AM Redacted: "but that doesn't explain taking away a rebate that is currently available to me, that is just bad business"
01/31/2011 09:27:28AM Agent (Chris C): "Sprint Premier Gold customers receive all the current benefits of Premier, including annual upgrades on 1 line per qualifying plan (or 10+ years service). All other lines on a Premier account currently are upgrade eligible every 22 months under Sprint's N"
&nbsp ew for You Program.
01/31/2011 09:28:18AM Session Ended
Sounds about right. A sprint rep said if you call in to retentions after it takes affect they will add it back to your account (just once though)
i am a little confused...
I thought that we still have at least 1 yr to use the benefit.
I thought it wound only affect the new accounts.
this sucks.
Has anyone received this new premier terms letter yet? Nothing here..
gpz1100 said:
Has anyone received this new premier terms letter yet? Nothing here..
Click to expand...
Click to collapse
nope... haha sent out the 21st my a%$
gpz1100 said:
Has anyone received this new premier terms letter yet? Nothing here..
Click to expand...
Click to collapse
Nothing my way either ...
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thats like a big kick in the but for sprint i wonder if there going to lose people for that
Just call after nothing you can do about something that hasn't taken effect yet
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gpz1100 said:
Has anyone received this new premier terms letter yet? Nothing here..
Click to expand...
Click to collapse
Did not get a letter either, but this was on the S/P location online:
You deserve to be recognized--and rewarded. It's how we choose to say "thank you."
As a Sprint Premier customer, you get unique perks you won't find anywhere else. From free gifts and discounts to the courtesy of a heads-up on new products and services, you get special treatment at no extra charge.
Check out the links on the left to see what's available to you.
Important updates beginning April 1
We want to keep you in the loop. Please note that, beginning April 1, we'll be updating our Sprint Premier rewards program to offer two levels of benefits: S|P Gold and S|P Silver. Learn more about program eligibility and details. http://premier.sprint.com/premierupdate/index.php
I know what the changes are already - it's been plastered all over the internet for the last 2+ weeks. Things become more concrete when they're in writing, and more so after 4/1. We'll all be testing out these retention theories
gpz1100 said:
I know what the changes are already - it's been plastered all over the internet for the last 2+ weeks. Things become more concrete when they're in writing, and more so after 4/1. We'll all be testing out these retention theories
Click to expand...
Click to collapse
+1
While I was online checking things out, a 'chat' rep came on and wanted to know if he could help....LOL! His first question...."Are you currently a Sprint Customer?" Wanted to just click the little X, but played with him for a little bit....glad I didn't really need any information.
Nothing here either.
no letter here
No letter for me either.
Sent from my hand.
aimbdd said:
Sounds about right. A sprint rep said if you call in to retentions after it takes affect they will add it back to your account (just once though)
Click to expand...
Click to collapse
Nope, I talked to retentions, and the "hidden" corporate number. There is nothing they can do about this. This change came from the powers that be above everyone, and NO rep has the power to change this.
Has anyone received this new premier terms letter yet? Nothing here..
Click to expand...
Click to collapse
Not here either....
sitlet said:
Nope, I talked to retentions, and the "hidden" corporate number. There is nothing they can do about this. This change came from the powers that be above everyone, and NO rep has the power to change this.
Not here either....
Click to expand...
Click to collapse
Wow thats bogus business. Talk about bait and switch.
I'm just hoping sprint comes out with an android phone I can't live without before april first or I will start looking at other carriers.
Sent from my PC36100 using XDA App
This is hopefully going to hurt Sprint a bit.
My wife and I activated our EVOs on 30 Dec and it was exactly this perk that tipped the scales for me. I love getting new phones and the chance to upgrade every year was a HUGE incentive to me. Now I will ride out this contract and be a free agent again. A free agent that will still feel rather scorned by this move.
I hope that Sprint has some execs that drop by this board every once in a while so that they can see how much of a bad taste this is going to leave in the mouths of the customers that they claim to adore.
This is what I had been saying but was told I was lying...
Glad to see people are learning this for themselves.
Sent from my PG06100 using XDA App
Wow! This is ridiculous...
I've contacted Sprint and plan to travel my way up the corporate ladder until I can express my concerns to someone who actually cares. This is a very bad business move for Sprint and will likely lead to me switching carriers.
Perhaps, if we can round up enough people, if we all express our concerns in regards to this change Sprint may consider revising this change. You never know... It's worth a shot.

Upgrading...

I might be upgrading today. It's just been a very difficult decision. Evo or evo shift? I watched many comparison videos. It seems like shift would be the way to go, because its 2nd generation snapdragon. But I love the big screen on the evo, its huge so you don't need a hardware keyboard. Games- I don't play much(besides Star Traders), just a couple. I'm all about fast browsing and watching videos like on YouTube etc. Thanks for reading, and I would appreciate your input
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I think I'm going to hold off until the next big phone after the EVO. Gotta be HTC, though. I'd say go EVO unless you need the keyboard.
I just got a shift... I'm say get the shift... everythings much easier on the shift if u surf the web, reply to emails and texts and surf the forum apps
Sent from my PG06100 using XDA App
Dual cores from Qualcomm are coming. Its a safe bet EVO 2 will be announced at CTIA later this month for release in June. I would wait...
I'm in the same boat as you, just hit my upgrade date this past Tuesday and was worried i would need to upgrade this month because of the changes to Sprint Premier coming April 1st. Went to my local sprint store and i was assured that i would not lose my upgradeable status come April. So instead of the Evo like i was originally going to get i think i'm going to hold out and see how Kyocera Echo feels. That dual display may seem like a gimmick to some but i think i'll like it, if only to have the ability to have a full touchscreen keyboard when typing.
or like fpineda101 said hold out and see what they announce later this month.
The Echo will need to have custom apps written for it. It will have a custom SDK. Also, it's Kyocera.
stayclean said:
The Echo will need to have custom apps written for it. It will have a custom SDK. Also, it's Kyocera.
Click to expand...
Click to collapse
They can make a pretty good phone if they put their minds to it, I still regard the Kyocera Koi/KX 2 as one of the best phones I ever had.
Sent from my HERO200 using XDA Premium App
If a Rep told you that you keep your upgrade, you probably want to either a) read the letter sprint sent to you or b) go read the web site they put up for it. There's a link to it in the epic vs evo shift topic in the q&a section
Edit: it was in this section. My bad. Here's the link though. And if you're paying $90/month base plan so that you get to keep your upgrade you're getting ripped off anyway and of course in that case they'd let you keep your upgrade
http://premier.sprint.com/premierupdate/faq.html
---------------------------------
xda + android + htc =
I'm guessing since your Sprint rep told you that you get to keep your 12 month refresh then you must be on the $90 or above individual plan or the $170 and above family plan, because anything less than those plans will loose the 12 month Sprint Premier refresh. I summarized the new Sprint Premier FAQ over on this thread. So, if you are on an individual plan less than $90 or family plan less than $170, then please read this excerpt from Sprint's Premier FAQ.
Q:How is my upgrade eligibility impacted?
Effective 4/1/11:
Sprint Premier Gold accounts will continue to receive the annual upgrade benefit based on maintaining a 3-month average of $89.99* for individual plans or $169.99 for shared plans, or for 10+ years service. Gold accounts will receive one annual upgrade per qualifying plan.
Sprint Premier Silver accounts:
If the line qualifying for an annual upgrade is 22 months from the last upgrade, there is no impact. The line would continue to be eligible for an upgrade under Sprint's New For You upgrade program, which allows eligible customers to upgrade every 22 months.
If the line qualifying for an annual upgrade is 12-21 months from the last upgrade, the upgrade must be used by March, 31, 2011. Otherwise, effective April 1, 2011, the upgrade eligibility on that line will be changed to 22 months.
If the line qualifying for an annual upgrade is less than 12 months from the last upgrade, their upgrade eligibility will be changed to 22 months.
To check your upgrade eligibility go to www.sprint.com/upgrade.
*3-month average includes base rate plans only. Add-on services do not qualify. The average is figured per plan before any discounts are applied. Additional lines on shared plans or multiple plans on the same account do not count toward the minimum spending requirement.
Click to expand...
Click to collapse
I'd go with the EVO Shift, it's a faster more simple version than the EVO in my thoughts.
Plus, it looks to have the newest technology compared to the EVO.

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