Database Users

Screen quality on Juno, did the hardware change?

Alright, long story short, I bought the Juno from Tmo several months ago. One of the reasons I was so impressed with it was the incredible screen quality, it was crystal clear, far better than any other PDA phone Id seen, at least out of what was available at Tmo.
Anyway, that phone got stolen, and the replacement I was sent had very noticeably inferior screen; not clear at all, pixelated. Not to mention a horrible viewing angle. All problems I never had with my original. So I had them send me another replacement, and it was fine again, just like my first one.
Fast forward, that phone dies. They send me another replacement, and the screen is no good again, same horrible quality as the previous replacement. The next several replacements I ask for to fix this issue have the same thing.
All the new Shadows at local Tmo stores are that way too, none of them come close to the first one I had in screen quality.
So my question is, what gives? Did HTC change their screen hardware, or have I just gotten 5 bad apples?
Thanks in advance for any insight, its driving me crazy.

I myself have a Shadow right now, altho not overall what I excepted its really nice for what it is. I miss my qwerty keyboard and touch screen. I'm actually thinking about exchanging it for a different phone. Unless you want to buy it? But the quality is great. Battery life is good.

I ran into the same thing.
The keyboard on mine failed. The replacement has an inferior screen and is missing some features of my first unit like the newer Live client and "driving directions" link on the neo interface.
It's kind of a bummer. The folks at the TMO store were clueless.

ianken said:
I ran into the same thing.
The keyboard on mine failed. The replacement has an inferior screen and is missing some features of my first unit like the newer Live client and "driving directions" link on the neo interface.
It's kind of a bummer. The folks at the TMO store were clueless.
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To be very honest, I've never met a TMO store clerk who had a clue. I pull my Shadow out at the store and thay are just in aww.

Make T-Mobile keep sending you replacements. I had to go through like 5 replacements in like two weeks in July until I got a good screen shadow. They'll usually waive the shipping off the bat so if the rep is gonna charge you, push to get it waived. They don't care about quality control so don't pay other than the first time. I paid for $15 express overnight the first time and they overnighted for free every other time.
The clueless reps won't believe you. They'll tell you to do a hard reset and go to contrast settings... so what I did was I made a tinyurl of a good thread with pictures right in the first post.
Before you waste too much breath and time, tell them to go to
www.tinyurl.com/shadowscreen (yes the reps have internet access).
That saved me so much time in the phone calls ordering more replacements. After the 2nd or so replacement they didn't believe me anymore so I had to show them.
After the 4th, they made me go to a T-Mobile store to have a rep confirm the issue in person. What I did was bring a friend's good shadow and a bad replacement. The rep couldn't tell a difference with both shadows on the home screen.
He thought I was just picky. Then it hit me to show him the pink T-Mo bootup screen. I tilted them side-by-side and he finally saw the difference and apologized for doubting me. The bad one would go from pink to red to brown while the good one would stay pink in any angle. He made the note on my account and customer care did not give me anymore problems. It didn't matter though because the next one was my good one.

Im not crazy?? Oh thank god!
Thats a huge help, thanks! I'm gonna go talk to them and show them the pictures and see what they say now.

New Hardware
Yes, T-Mobile decided to change the screen hardware, but I was not aware of the screen resolution being degraded. The only bulletin I have seen refers to the screen being changed to help with them not being as prone to cracking. I am one of those "store clerks" and I am not clueless...LOL.

Figures. Half the reason I bought the phone was the amazing screen quality. Any idea if its possible to get an original still?

The "inferior" quality screens started to appear about 9-10 months ago. Here is a post I submitted at Allshadow forums showing the problem in January. I've seen the pictures used in many other forums, which was my purpose in posting:
http://allshadow.com/forum/viewtopic.php?f=2&t=367&st=0&sk=t&sd=a
Since then, my wife's Shadow died and we received a replacement. Unfortunately, it was a bad one... I requested a second one, and it was the same. Then I decided to just sell it rather than dealing with multiple replacements again. Besides, they are a bit more "resistant" to send you replacements 9 months after purchase as opposed to when you are still in your return period
The Shadow I am using has the perfect screen. If something happens to that one and I get a bad replacement, I'll probably sell it and get another HTC device...

So, I wonder...
I accidentally cracked the screen on my shadow the other day, so Im going to try buying a replacement screen online and see if I get lucky and score one of the original, higher quality screens. It would seem that T-mobile doesn't have the good one anymore (6 "crappy" replacements later). Lets just say they aren't very fond of me; 2 call center reps I talked to knew me by name when I would call back...
Anyway, the screen should be in soon, Ill post here with the results

Finally!
Well, I saw an auction for a Shadow on ebay, and thanks to the wonderful pictures the seller posted, I could tell it was an original Shadow, with the original, glorious screen. It was kinda messed up otherwise, but I bought it anyway, took the screen out and put it in mine and voila, amazing Shadow!
Thanks for nothing T-mobile

I bought my Shadow on eBay a couple months ago and i've noticed the screen problem also, do you guys know i i'll able to get a replacement even if i didn't buy it new?

No, sadly. All of the current Shadows have the new, lower quality screen. You would have to find an original on ebay or from another person and switch the screen out (Or use the phone, if its intact)
I just hope the Shadow 2 doesn't also have the crappy screen.

strange problem
I bought a Shadow on ebay and found that the wifi working but the phone will not get a network. It would just show searching again and again. I bought another from ebay that was working well before a broken screen.I took the board from the last fone i bought and install it on the first. everything working apart from the WIfi showing "driver not installed". I then know it was the Dpad section so I changed it then wifi is working but screen color and quality change. I got a strange yellow color and at different viewing angles it would change.I reused the first Dpad and everything is ok apart from wifi. Do you need a matching Dpad flex for special screen?? and wifi???

How many stuck pixels is deemed a fault?

There's a red one at the centre of my screen which is really annoying, it's visible when trying to look at video and always ends up being what I focus on.
Since I noticed it I had a look and found more. About ten, mostly bright blue/green in colour. They're dotted around the screen, most on the edges.
The problem is that they're SO small you only really notice them in low light situations, which is when I'd want to use the phone to play video clips (before I go to sleep). To be honest, most of them you'd be hard pressed to see ever unless looking at a totally black screen, but 2-3 of them are really distracting. I don't know how to go about getting Orange to verify this problem. They've already denied me a replacement phone on the basis that they don't think the gap/unsealed screen is an issue and I think they'll try and fob me off.
I asked to be released from the contract when they said that they wouldn't be providing me with a phone which is up to standard and was refused.
I just feel really f*cked off with the whole experience. I wish I'd never bothered getting the phone, much less signing up to an 18 month contract for it.

tatwamasi said:
There's a red one at the centre of my screen which is really annoying, it's visible when trying to look at video and always ends up being what I focus on.
Since I noticed it I had a look and found more. About ten, mostly bright blue/green in colour. They're dotted around the screen, most on the edges.
The problem is that they're SO small you only really notice them in low light situations, which is when I'd want to use the phone to play video clips (before I go to sleep). To be honest, most of them you'd be hard pressed to see ever unless looking at a totally black screen, but 2-3 of them are really distracting. I don't know how to go about getting Orange to verify this problem. They've already denied me a replacement phone on the basis that they don't think the gap/unsealed screen is an issue and I think they'll try and fob me off.
I asked to be released from the contract when they said that they wouldn't be providing me with a phone which is up to standard and was refused.
I just feel really f*cked off with the whole experience. I wish I'd never bothered getting the phone, much less signing up to an 18 month contract for it.
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Personally I'd contact HTC rather than Orange. Orange customer service = dog sh!t IMHO.
If HTC confirm that you can get this fixed / replaced, send that to Orange for confirmation that the manufacturer says it is faulty so they should then replace it.
If they fob you off, get a supervisor and take it further.

Thanks Nicelad,
I told Orange that I'd contacted HTC (about the screen gap issue) and they had me take my phone to an Orange store and compare what they had in stock there with my handset.
The guy in the store said that the gap on my phone was a little bit bigger and the guy on the phone refused the replacement, saying that the gap that it wouldn't impede the performance of the phone. I argued that it'll be annoying once the screen is full of dust but they said that the performance of the phone would be unaffected so it didn't matter.
Although I'd found the hot pixels by this point I couldn't find them myself in the store under the bright lights so didn't bother saying anything to the guy in the shop.
I think I'm going to have to end up sending the phone to be serviced by HTC themselves which in itself fills me with dread as a quick google suggests that they blame anything they can on user error and then charge £20 for having looked at it.
Has anyone dealt with HTC's servicing?

Hmm when did you get the phone and how? In store or by phone/internet? Try using distance selling to just send it back

kam187 said:
Hmm when did you get the phone and how? In store or by phone/internet? Try using distance selling to just send it back
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Unfortunately, I'm over the 7 days.
I'm also on my third phone, the first one had no reception, the second had the gap and weird backlight bleeding (I only complained about the gap) and this one has the gap and the pixels.
It was ordered online almost 3 weeks ago.

Hmm too bad. I guess they're looking at the history and thinking you're just picky.
Its a pitty it doesn't develop a misterious hard to reproduce reception fault Then I would be inclined to kick up a huge fuss saying since you got it you just havnt been able to use this phone properly and its just not fit for purpose. EU regulations means you can ask for a refund and avoid all the waranty nonsense - even after 30 days.
You just need a fault to develop now
PS seen this thread? http://forum.xda-developers.com/showthread.php?t=545575
Looks like a common fault, that they really couldnt argue with you about since its not down to interpretation. If they tell you to go the waranty route, tell them you know you're rights and you're contract is with them. Either demand a new phone, or tell them you've had enough and want a total refund.

Just called Orange again...
They're sending me handset number 4! An unexpected turn of events.

Lol what did you say?

I just said "I've got stuck pixels, HTC say you should replace it" and the guy put it through.
I think it depends on who you get, as soon as the guy spoke I thought he sounded alright and I guess that's all it is. The woman who started the process of denying the significance of the gap sounded like a total jobsworth from the outset.
Basically, my advice is say nothing unless asked and hope for someone cool!

Lol cool! Lets hope no 4 is ok

I just put in for my 4th handset aswell. I feel guilty but then I think sod it, I paid 400 quid I want absolute quality.

If there's one thing this whole experience has taught me it's that I won't order something like this online again. There's too much to go wrong with it, much better to buy instore and reject immediately if necessary IMO.

I agree, if I get another dodge one I'll get my money back and try to get one on the high street so I can fully inspect it first.
I like the white one though- where can you get it that isn't mail order?

No Gap.
I've already seen some bad pixels though, hopefully they won't be too significant, I'll try to not let them bother me and if I can, I'll just get on with it...
EDIT: Just checked and while there are quite a few bad pixels, they're nowhere near as bad as the ones on my previous phone which had 3 really significant ones. This one has probably ten, but they're really small and seem to be only noticeable on a totally black background.
Not exactly the perfect result but I think this is the one I'll keep.

tatwamasi said:
No Gap.
I've already seen some bad pixels though, hopefully they won't be too significant, I'll try to not let them bother me and if I can, I'll just get on with it...
EDIT: Just checked and while there are quite a few bad pixels, they're nowhere near as bad as the ones on my previous phone which had 3 really significant ones. This one has probably ten, but they're really small and seem to be only noticeable on a totally black background.
Not exactly the perfect result but I think this is the one I'll keep.
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10! Still, thats bad!

nicelad_uk said:
10! Still, thats bad!
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Yeah, but you literally cannot see them unless really looking for them and only on a totally black background, they're tiny, I don't know if there are different degrees of stuck pixel but these would have to be the mildest.
I just watched a bit of a tv show with lots of dark scenes under a blanket (don't ask) so it was completely black. If I wanted to I could complain again but on my 4th handset, with no gap and everything else seeming fine I'll take what I've got. These are never going to be visible at anything approaching normal lighting. The one I sent back had pixels that could only be seen in a dim room anyway. Of the 4 I've had this is the one I'd pick. If I send it back and have to go through another 4 to get one this good then it'd be ridiculous. Not that I can imagine Orange allowing me 8 handsets.
Incidentally, the guy on the phone said "We're replacing the phone, battery, battery cover and charger" which led me to believe that I was getting a reconditioned phone but it was a new one that arrived.
When they collect a phone they take only the items listed above, This means I've got an extra 3 headsets and 3 USB leads now (I only gave them the plug part of the charger back). Which is handy since I had thought about hacking up the headset and putting some decent earphones on it and it means I can leave a USB lead in the charger, one in the computer, one in my 360 and one in my bag. Oh yeah, and 3 2gb cards (I broke one by running over it with my office chair wheels) Which is nice.

10 pixels? I would never accept that. Just keep nagging em till you get what you paid for!
Here is what you could do: Gather all the correspondence you had with the reseller, receipts, letters, e-mails anything. Write a letter explaining that you tried 4 different models that all had problems and that you want a working device without faults delivered to your house within the next 2 weeks and if not, you demand a refund (so you can buy the phone somewhere else)
Make copies/prints of all the letters and stuff you have, and put that in the envelope with the letter.
Send the letter to the reseller but go by the mail office (send it as a registered piece or something - dont know the correct translation for that ) and make sure the mailman has the reseller sign off on accepting your letter. (So you have some evidence he actually received the letter).
Now you wait out the 2 weeks, if you hear nothing from the reseller, you have every right to demand a refund anyway you want.

Dunno man, I'm not sure if my experience matches what other people's is of hot pixels. I bought my Mum a monitor for her computer a while ago which had a glaring green pixel about a third from the right of the screen, really in plain view but didn't say anything about it. She didn't notice it and was unaware of it when I mentioned it after the screen had to be replaced after 6 months (total panel failure). When I was a child I had a Sega Game Gear (remember those? I'm ageing myself here...) which had a dead pixel and I'd see it every single time I played a game. On my last phone there were at least 15 dead pixels (I stopped counting) and 3 were really significant, even though one was on the edge of the screen, as in the first row of pixels. The rest you didn't really see, except in low light and with a black background and a bit of a squint(I should note that I had the backlight turned up too).
Basically, I'm saying that I'm aware of them and have been annoyed by them in the past.
None of the pixels on this phone are as significant as the bad ones on my last phone. Also, in case people aren't sure, stuck pixels can be smaller than dead ones since they're only partly filled (I think). These are smaller than the bad ones on my last phone. Therefore I believe they're smaller than a pixel. When you're talking about 320 of them in lines, they're pretty small anyway.
The 3 signficant ones which were MUCH brighter than all the others and drew your eye on my last phone were really distracting. This phone has maybe one getting towards that that and it's right in the corner, but I still find it less signficant than the one on the very edge of the screen on my last phone.
Also, I watched something on my iPod last night which I have in a protective plastic case. The nicks, dents and scuffs between me and the screen haven't bothered me for ages now and I could easily remove the case to watch stuff if it bothered me.
If there was an HTC service centre nearby I'd maybe pop in there and try and get them to confirm / deny if my phone was within the scope of needing/being eligible for replacement.
It wouldn't surprise me if there are loads of people on this forum who have 10 stuck pixels like the ones on my phone but don't realise it.
Today, I don't think it's worth the hassle to me and I'm gonna try not to get worked up about it and I'm going to try not to pay attention when I do notice them. I'm not gonna go looking for fault either. I'd definitely take this screen over my previous 2, there are far worse ones out there.
If it gets really annoying maybe I will put it in for service a little while down the line.
Of course tomorrow I reserve the right to be filled with righteous rage and anger at the cheek of Orange and HTC in trying to get me to accept this shoddy joke of a piece of hardware.
EDIT: BTW, thanks for offering advice and trying to help, I do appreciate it.

tatwamasi said:
Dunno man, I'm not sure if my experience matches what other people's is of hot pixels. I bought my Mum a monitor for her computer a while ago which had a glaring green pixel about a third from the right of the screen, really in plain view but didn't say anything about it. She didn't notice it and was unaware of it when I mentioned it after the screen had to be replaced after 6 months (total panel failure). When I was a child I had a Sega Game Gear (remember those? I'm ageing myself here...) which had a dead pixel and I'd see it every single time I played a game. On my last phone there were at least 15 dead pixels (I stopped counting) and 3 were really significant, even though one was on the edge of the screen, as in the first row of pixels. The rest you didn't really see, except in low light and with a black background and a bit of a squint(I should note that I had the backlight turned up too).
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OMG! The statistics of you always getting dead pixels must be crazy... I really wonder if maybe the dead pixels are in your retina and not the devices
I buy alot of electronics and have only had to deal with dead pixels twice.

kam187 said:
OMG! The statistics of you always getting dead pixels must be crazy... I really wonder if maybe the dead pixels are in your retina and not the devices
I buy alot of electronics and have only had to deal with dead pixels twice.
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Well, to be fair, no monitor or tv or ipod or DS or other phone I've had has had this problem. I think HTC hate me!

[Q] Problems occurring in batches?

After reading all of the crappy review for the transformer, it looks as if 50% are happy 50% are not.
I am wondering if the problems are occurring in batches because I just ordered mine from American TV and it will probably be here tomorrow or the next day.
A lot of the problems I have found are from the batches that have already been purchased and I don't know what to think.
Two things:
When asus was first bringing these to market, it could the problems are coming from they just naturally skimped on manufacturing quality because they are so damn cheap. Or they had a bad batch to get them to market quickly.
Asus could also just had normal manufacturing quality before and NOW since there is a high demand, newer units may experience worse manufacturing quality. Or they could be better because they knew of the problems.
Hope its not too confusing, what do you guys think? Newer units = worse quality? Older Units = better than newer?

i think logically you could expect the first units to have the most problems, however, we dont know if asus had enough complaints, or realized that there are defects (if there are--aside from software side) to be able to retool and make changes during the assem process to produce better revised hardware.
I actually gave this exact topic a lot of thought a few days ago, i thought about everyones complaints and how it was hit/miss it seemed, and i wondered whether the people that are complaining were truly the "first" adopters and got REV 1 hardware. Obviously, since they are playing with the tab and most of us are anxiously awaiting its arrival i would assume it just may be the case. Heres to hoping that these little glitches were an easy fix at the factory level (but knowing how they operate i doubt its a simple/cheap/quick process, which makes me doubt that the tabs that me and you will receive this week will be any diff from the ones recieved by the people last week and the one prior. the time frame is just too small, but then again, anythings possible).

slowhatch said:
i think logically you could expect the first units to have the most problems, however, we dont know if asus had enough complaints, or realized that there are defects (if there are--aside from software side) to be able to retool and make changes during the assem process to produce better revised hardware.
I actually gave this exact topic a lot of thought a few days ago, i thought about everyones complaints and how it was hit/miss it seemed, and i wondered whether the people that are complaining were truly the "first" adopters and got REV 1 hardware. Obviously, since they are playing with the tab and most of us are anxiously awaiting its arrival i would assume it just may be the case. Heres to hoping that these little glitches were an easy fix at the factory level (but knowing how they operate i doubt its a simple/cheap/quick process, which makes me doubt that the tabs that me and you will receive this week will be any diff from the ones recieved by the people last week and the one prior. the time frame is just too small, but then again, anythings possible).
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Definitely have to agree. My guess they are the same and it is so difficult for Asus to actually respond to problems and transfer a fix to the manufacturing of the units. The only real thing I am worried about is the light bleed/dead pixels.
Moreover, the problem seems to be 50-50 and my estimate came from the assumption that there is manufacturing quality loss through increase production speed to meet the high demand. I tend to believe this because of the poor quality control. I am assuming (after reading the post about the guy receiving a 2.2 model) is that they do perform screen quality checks, to a certain extent. Some may have just slipped out.
Lets just hope we get a solid model.

I tend to side with the second poster...it's all about quality control....how many get out the door without their defects being noticed OR....being flagged as a defect.
I've worked around assembly lines all of my life...25+ years and I can understand some defects got through unnoticed....but the question is: when were they noticed and what steps were taken to prevent the same issue from occurring again?
And the second point is valid also....speed equals a mindset of "this one little corner-cutting decision won't make that big a deal in the long run...."
Unfortunately, rushing things to market to fill orders at a breakneck pace means that issues are more likely to get by...that's a fact of life.
When cash is on the line...decisions get made that might not otherwise gotten made.
I hope mine comes today without the glaring errors that I've seen here...crossing my fingers...

My only real complaint is the light bleed. I know it isn't the only device that's had this problem. I remember when I was reading the Evo 4G forums it had a similar problem when it first came out and recently the iPad2 had light bleed issues too.
The light bleed isn't a huge deal, but it is distracting while watching certain tv shows and movies imo.

I've had 3, first one was the very first batch in the UK, arrived mid April or thereabouts. The next one was around the end of April and the the latest one I received around the 6th of May.
1) Mid April
Some lightbleed on 3 of 4 edges. Perfect screen in terms of pixels. Imbalanced speakers. No sleep of death in 2 weeks or so. No gap in glass.
2) End April
Terrible lightbleed. 14+ stuck pixels (I gave up counting). I think the speakers were imbalanced too. No sleep of death, but only used it for a few minutes. No gap in glass was noticed.
3) Start of May
Some lightbleed, probably akin to 1. Around 8 or so stuck pixels, seen on black screen. Perfectly balanced speakers. Had 1 incident of the sleep of death within 5 days. Glass does not fit perfectly on left hand side (gap of 1-2mm allowing dust inside and glass to be lifted by nail)
Had I known what would happen I would now gladly stick with the first! So, from this small sample it seems that in my case the earlier devices were better in some ways but not in others. We'd have to have a huge sample to be able to answer definitively. I still love the tablet though.

I have a first US batch version and it's fine.

This is why I just ordered the Acer. I got mine and had some light bleed. It got worse. The creaking got worse. Now there is a small piece of dust under the screen. It is not very noticeable except on white background but it worries me that in 6 days of ownership it is getting worse. I now see a dust spec under the camera glass.
The edges of all the ports are razor sharp and can take off skin.
I love the weight the price and the ups screen but the build quality is very disappointing. If it was only the light bleed from day one I would keep but I can't handle how much more has happened in 1 week of ownership.
I got a 32 DB Livonia using coupons from staples for only 40 dollars more than a 16gb Asus cost me. The screen in store was quite good. The build quality seemed much better and despite the added weight it seemed more comfortable. To hold given the curved shape. If availability were better maybe I would exchange my Asus but no stock around.
in the end I might just opt for the new galaxy tab as it seems to be most like the load in size and weight.
Sent from my Transformer TF101 using Tapatalk

Just received
I just got the TF in the mail today. It is nice.. but there are some drawbacks from the xoom that I miss.
Xoom felt nicer in my hand and had that led notification. But the screen on the TF is WAAY better.
I do have light bleed in small sections, not terribly noticeable. Speakers are fine. no dead pixels, yet. not really a creaky sound, just when I press harder than normal on the screen. No glass misaligned. I will seal up the beast with a vinyl cover. Screen is responsive, no probs yet.

A bit disappointed
I received my TF this Thursday and was so very happy. After unwrapping it I pressed the power button and I got nothing. I thought OMG it's not working. Then I thought, maybe they didn't have time to charge the battery. So I charged it. I checked on in within a hour and pressed the button and it came on. I began to play with it and realized that after the TF wasn't in use for more than 5 mins the power button whenever pressed didn't wake the TF up... SO i pressed and pressed.. nothing.. so I waited about 30 sec after a press of the button and it came on.. After going thur this over and over I figured it was a defect and I RMA'ed it. I'm hoping that they didn't just push out a product that will have a lot of issues...

Here's my two cents:
Got my TF from Fry's in LA on May 5th. 32GB don't know manf date.
For light bleed - minimal sround the left lower edge and upper right edge. Dark room, bright up full, about a 1mm bleed - very slight and almost unnoticible.
Running latest update with no issues, just updated again today with no issues.
Sometimes after a long sleep it won't power back up with the power button, so I press the vol down and pwr at the same time (shut down) and it shuts down and restarts fine...Seems a sw glitch.
Other than that it's an awesome machine!
Dock - arrived on the 12th. charged up fine, docked fine, no mouse, brick or other issues other than the backspace key is touchy (actually not touchy -takes some effort), but all other keys work well. I think I'll RMA it later depending on how many show in production (I can live with this for now).
Case - had to cut a small hole in bottom to allow charging while case is closed. Otherwise great.
I hope this helps.
BTW, I don't follow these threads too much, so if you need something please PM me.

I feel like I've said this before, but I'm honestly surprised to hear of all of these issues. Mine doesn't seem to have any of them. No gaps around the screen, the glass fits perfectly, the casing for the tablet seems sturdy and doesn't budge at all. There's very little noticeable light bleed, if any. I've never had anything like a "Sleep of Death". I couldn't be happier with the quality of this beast.
EDIT: I should mention I have a 32GB version that I purchased from TigerDirect on Wednesday, got it this past Thursday.

My tablet and dock were among the older units. I had only one instance of SOD and the green screen with the camera issue which has been fixed via firmware update.
The tablet itself appears to be of high build quality,the bezel is secure, no gaps around the screen seal, no dust,no dead pixels,very minimal light bleed that I had to actively look for.

no problems to speak of
eGoing on 2 weeks ownership using various each day.
The only thing a few times I've come back to an unresponsive unit. Then I just held power button down 10 seconds and then rebooted. I take that with a grain of salt.
But. I am not going to update software for another week or so. Until I read more positive reviews

Many problems with mine
I ordered mine from The Best Buy batch on May 22nd, and it came with a not-smooth not-particularly-responsive screen; it then got two light leak spots, the clock disappeared from the menu bar once, and it bricked when I ran the 3.1 update. I sent it back, but I wonder, are the screens really not as smooth or responsive as the Xoom or Acer A500?

[Q] Evo Hardware Differences

A few weeks ago my HW0004 Evo's USB port began to malfunction, so I unrooted, took it to sprint, where the agreed to send me a refurb. I got my refurb, pulled up ##786#, noticed it was considerably older than my old phone, and that is was HW0003, not long after I realized the vibrate was broken, and sounded higher pitched and crackly, unlike my old Evo which was quite but strong. I took it back to Sprint, where they again agreed to replace the device, with yet another HW0003, The strength of the vibrate is back, but the crackly high pitch noise still exists. Is this a known issue? Anyone else notice this? Is there any way to get sprint to send me a new phone or a 0004 refurb?

jostrander said:
A few weeks ago my HW0004 Evo's USB port began to malfunction, so I unrooted, took it to sprint, where the agreed to send me a refurb. I got my refurb, pulled up ##786#, noticed it was considerably older than my old phone, and that is was HW0003, not long after I realized the vibrate was broken, and sounded higher pitched and crackly, unlike my old Evo which was quite but strong. I took it back to Sprint, where they again agreed to replace the device, with yet another HW0003, The strength of the vibrate is back, but the crackly high pitch noise still exists. Is this a known issue? Anyone else notice this? Is there any way to get sprint to send me a new phone or a 0004 refurb?
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They will keep sending refurbs(at least to a point I'm sure), but it's probably gonna be the luck of the draw which version you get. I would be surprised if there were any way to tell them to only send 0004s, particularly since the vast majority of the refurbs they have are probably 0003s.

robertroland said:
They will keep sending refurbs(at least to a point I'm sure), but it's probably gonna be the luck of the draw which version you get. I would be surprised if there were any way to tell them to only send 0004s, particularly since the vast majority of the refurbs they have are probably 0003s.
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Thanks for the reply, normally I wouldn't care but from day one i enjoyed the quite vibrate, and now it sounds like some cheap plastic phone. Once noticed, it can't be unnoticed.

jostrander said:
Thanks for the reply, normally I wouldn't care but from day one i enjoyed the quite vibrate, and now it sounds like some cheap plastic phone. Once noticed, it can't be unnoticed.
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As someone who has Monk-like (the TV show) OCD, I feel your pain.
If you have a history of problems, and are at a "real" corporately owned Sprint repair center, you can probably talk to a manager and get a new one. Don't expect to be successful on your first try, but make your problems known, if they say refurb only, remember their name, accept it, and when the inevitably defective refurb comes in, make sure that same manager is working that day, and show him how you're STILL unsatisfied.
Two of my biggest pet peeves are: people using the term "pet peeve" ;P and when companies take RMA'd merchandise and stick it right back out onto the selling floor. The cycle repeats until finally some poor soul gets stuck with it.
When I briefly had a refurb HW 0002, I immediately noticed the smooth viiiibrrraaatte of my old HW 0002 was replaced with an annoying blip on the refurb. So it was more like vi-viiiibrrraaatte and was tremendously annoying, to me at least. And it would intermittently do that, so that made it even worse. Like something was falling apart inside the vibrator.

ffolkes said:
As someone who has Monk-like (the TV show) OCD, I feel your pain.
If you have a history of problems, and are at a "real" corporately owned Sprint repair center, you can probably talk to a manager and get a new one. Don't expect to be successful on your first try, but make your problems known, if they say refurb only, remember their name, accept it, and when the inevitably defective refurb comes in, make sure that same manager is working that day, and show him how you're STILL unsatisfied.
Two of my biggest pet peeves are: people using the term "pet peeve" ;P and when companies take RMA'd merchandise and stick it right back out onto the selling floor. The cycle repeats until finally some poor soul gets stuck with it.
When I briefly had a refurb HW 0002, I immediately noticed the smooth viiiibrrraaatte of my old HW 0002 was replaced with an annoying blip on the refurb. So it was more like vi-viiiibrrraaatte and was tremendously annoying, to me at least. And it would intermittently do that, so that made it even worse. Like something was falling apart inside the vibrator.
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Yea, the manager at the store was the one who told me straight up that this new vibrate was "FINE" and he insisted after my second phone I was just hearing things, and that they all sounded like this. I beg to differ, two of my buddies evo's were quite just like mine, and you can still hear the difference. I love to get my original hw0004 board back, but it had the broken usb. Oh well. Thanks for hearing me rant, at least I know I'm not the only one with OCD like this.

[POOL] How is your Nexus 7? Flawless?

Please vote and let us know about your N7 and where did you buy it.
This pool could give us clue about the build quality and help people to make buying decision.
So, again, if you own or owned one, please vote.
Thanks.

Things I noticed about my Nexus 7 in the first night with it:
1) Right audio output is dead. 3 headphones pushed in all the way. This in the end is why I'm getting a replacement.
Other minor issues:
2) Touch seems flaky. A single touch-drag will glitch into two touches every now and then. I noticed this when browsing it will suddenly zoom instead of scroll. I also see it in Swype where it will drop in the middle of a long word, really annoying. There are other glitches that I can bring out with multi-touch in a test program but I don't think they are significant comapred to the ones I can actually notice causing problems while using it. All I know is that the touchscreen performance of my SGS is pretty much flawless (one of the reasons I bought it over the Desire) and the N7 unit I have now is far from it and it shows in some pretty annoying ways.
Is this systemic or a random defect? Hardware or software fix? Who knows, but from what I have heard and know these digitizers are discrete units that report touch locations and can't be fixed in software. Worth returning the device over? Maybe, but sadly I think it might mean bailing on the device completely as it could be unfixable.
3) Orientation sensor is off by about 4 and 6 degrees in X and Y directions. Sucks to play a game and have a tilt offset, and probably screws with auto-rotate a bit too. This seems like it could be calibrated out easily but this functionality, if it exists, is not readily apparent. Wonder if this is caused by UPS or whoever tossing the boxes around. My SGS was off about 4 degrees after a drop, but there was a command line calibration for it (also in the menu in 2.3, but I got lucky when they repaired the faulty internal SD it went away, probably on the same board as flash that was replaced).
4) Screen raised up on the left side. This is first thing I noticed because I looked for it first. I could probably live with it or try the washer fix if it weren't for the audio jack problem. It doesn't make any creaky noises or anything.
The screen as far as display looks quite good. Even blacks with no backlight bleed or dead pixels. My concern is that my replacement unit will have a worse problems with the display than this one, then I'll end up riding the replacement train for another pass like so many other folks. I might just ask a Google rep straight up if it would be better to wait a few months. I was prepared to do this for minor problems but the broken audio jack is pretty major.