Database Users

ode 402: Cannot communicate with device fix

Since the day I bought my iPaq 614 I wanted to update it to the newest version, but every time the HP RUU would return a "Code 402: can not communicate with device". I've searched for hours to fix this problem only to find out tips like 'disable your firewall and A/V' and 'don't use Vista'. But today I found the solution:
Normally, Active Sync acts as a DHCP server for your Windows Mobile device, but this doesn't work if Windows Mobile isn't running which is the case when you're flashing a new ROM. In this case, the Internet Connection Sharing service should deal with assigning the right addresses, but since I normally don't use ICS, I had this service disabled.
Because of this, no addresses where assigned and no communication path could be set up between my computer and my iPaq. Simply be re-enabling this service (and the dhcp client service, don't know if you really need it, but I enabled it just to be sure) I fixed the annoying code 402 error
Hope this information is helpful because it looks like I'm the first one to discover this solution
//edit: damn, can a mod change add a 'C' to this post's title

i got a code 402 while updating RUU_1.8.0_081208_MP_M089_WWE (radio fm 0.89) now i am stuck withthe HP blue screen.

If your 614c dies during radio update, please have a look here.

solved !!!
Found post on HP forum.
OKâ ¦unfortunately previous note wasnâ t so accurate.
Iâ ve tried this solution once again and it doesn't work properly.
Iâ ve spend much time reading many articules on pocket/mobile forums and I found 2 workaround methods to upgrade our iPAQs.
Starting from the beginning.
We have to download ROM from HP Support site (in *.exe format) and executed it to unpack all files (as Iâ ve already written in C:/iPAQ ).
Among many files that we have, find FLASH.NBF file and edit it using HEX-editor (i.e. xvi32). When we display the context of a file, we have to delete first 3432 bytes (in xvi32 editor - XVIscript > Editorâ ¦ > type command DEL 3432 and press Execute â then close the editor without saving and then save file on HDD as FLASH.DIO). When we create FLASH.DIO file we have to decide which method weâ ll use.
1. METHOD is:
Just copy FLASH.DIO file on empty microSD card. Put inside of our device and turn it on in SDLoader mode (VOICE UP + OK + RESET). Important thing is to fully charge the battery of the device.
2. METHOD is:
We change the type of FLASH.DIO to FLASH.nb0 â just rename.
We have to search network for DNW app and execute it. Firstly in Configuration tab select Option and change connection type from 0xc000000 to 0x3000000 (USB). Secondly turn on our device in DOWNLOAD IMAGE mode (VOICE DOWN + OK + RESET) and connect it to PC. In SEC folder (subfolder of DNW) we can find drivers that we have to install after connecting iPAQ. When weâ ve covered everything, we select USB Port > UBOOT > and select our FLASH.nb0 file.
For me worked first method!

(resolve) qtek 9090 bloked on the withe screen after WM6 UP... need help

hello every one
i'm noob & i speak french so excuse me if my it's a lil bit hard to on understand my topic .
-after installing WM6 on my qtek 9090 i flowed the steps and then at the end
when i press the mail button the white screen appear & it still (when "welcome... " is supose appear after 30sec.
when i reset i see the bootscreen (clored stripes),i folow the steps but it still blokeded on the withe screen.
& i tried using others wm6 rom but the problem still the same
So i wanted to know if there is away to fix it??
-I tried to downgrade but it doesn't because i don't use the good rom i think.
what can i do??
-i have no acces to ppc from actyvesync
in boatloder it show v 1.02 & the 3 colors band shows :
NO GSM
D 6.00.00.WWE
thanks for your help

There is no problem with your BA. Try to do the setup again...
NOW....
Before you upgrade your BA keep this is mind...it's a warning...a WARNING so you will not sue xda-dev or any BA ROM cooker if something BAD happens to your BA. But don't worry 1 out of 1000 BA owners brick their BA while upgrading. Because they upgrade their BA with 10% battery life. Where did I get the 1 out of 1000 statistics? Just a guess..a wild guess but it's near to reality
WARNING
IF YOU PROCEED, YOU MAY TOAST YOUR PHONE. THERE'S NO COMEBACK. THERE'S NO GETTING ROUND THIS. READ THE INSTRUCTIONS FIRST OTHERWISE YOU'LL PROBABLY BREAK YOUR PHONE PERMANENTLY. THIS WILL VOID YOUR WARRANTY. DO YOU UNDERSTAND? DO YOu? ANSWER ME YOU...lol
Click to expand...
Click to collapse
- Download unlocker.cab DOWNLOAD HERE
- Download Repart_Doc.exe DOWNLOAD HERE
- Place both of them somewhere on your Pocket PC. For example in \temp but anywhere is fine. All the command below are to be executed on your Pocket PC, not on your PC.
- Install xda-developers_Unlocker.CAB by tapping on it in filemanger (from the directory where you put it earlier)
- Then go to start -> Programs -> ExtROM tools -> then first run "unhide", then "Unlock".
- Do a soft reset. (you know how to do a SR, right?)
- Once your Pocket PC is restarted, locate the Repart_DOC.exe file with your filemanager and start it.
- Set the size of Extended ROM to 128 kb (which is already the default).
- Press "Format now!" and wait until it is done (A few seconds). You will see a message that it is done. (You will get an error message about your storage, just press yes and wait a few seconds.)
- Soft reset your Pocket PC.
NOW YOU ARE DONE WITH THE FIRST PART AND I HOPE I AM MAKING IT EASY FOR YOU AND FOR EVERYONE.
Now, I RECOMMEND you to use Windows XP and of course Active Sync 4.5.
NOTE: Do a hard reset first
Doing a hardreset is easy if you have 3 hands - push your stylus at the softreset hole and then as soon as you see the Strips
hold Camera and Record
Then you will be a debugger screen
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Navigation in menu is done with camera and record buttons.
reset registry and format built-in storage
“Enable KITL” must be NO “Clean Registry Hive” must be YES “Format Storage” must be YES exit - "mail" button
You will know if you have performed a hard reset if you are lead through the setup of your device section. All else is just a softreset.
Click to expand...
Click to collapse
1. Download the BA ROM that you desired. It can be WM6, WM6.1 or WM6.5 and you can find all the download links of this ROMs on our BA wiki (and I am the one who updated that and put those links.)
2. Save that ROM on your computer. (anywhere will do) If it is zipped or rar, then unzip it or unrar it.
Here are the files that should be inside that ROM folder (well this are the files that I have every time I flash my BA, just correct me guys if some of this are not really needed):
EnterBL.exe
GetDeviceData.exe
HTCRUU.dll
RUU.dll
BaUpgradeUt.exe
MaUpgradeUt_noID.exe
HTCRUU.conf
RUU.conf
vbscript.dll
nk.nbf
SetOperator.bat
3. Temporarily remove your SD Card (it may work for you with the SD card still in your BA, but you may not be able to enter USB mode when cradled).
Just remove your SD Card from you BA and the SIM card too just to make sure.
4. Put your device into Bootloader mode by pressing and holding the "Power" & "Record" buttons, and then press the Reset Button. Ooops before I forgot make sure you do a Hard Reset on your BA first.
Press and hold the "Power" & "Record" buttons, and then press the Reset Button until “Serial” shows on screen.
(Some BlueAngel shows "Serial" at the top and "V2.07" at the bottom.)
NOTE: The screen will not be backlit, so it may appear the phone is not in bootloader mode.
Look carefully.
When the USB sync cable is inserted into the phone and the computer, "Serial" will change to "USB", provided that the phone detects the connection.
5. Connect the phone to the sync cable/cradle.
7. Now you can execute the installer file. (BaUpgradeUt.exe or MaUpgradeUt.exe) You will see this window:
8. When the upgrade is completed, you must perform a Hard Reset.
When the bootscreen, aka. the colored stripes is displayed, wait more, you are booting. The welcome screen to set up your device will appear shortly ...

thanks but there is a problem i have no acces to ppc from my computer & actvivesync dont localize it.

try THIS method, there is no need to reflash, you canceled the hard reset and now the things are f***ed up. so if another button hard reset does not help then MTTY method is your only hope

i did what the tutorial says but when mtthy i don't know wht to do cuz it don't correspond whit the tutorial

azdd said:
i did what the tutorial says but when mtthy i don't know wht to do cuz it don't correspond whit the tutorial
Click to expand...
Click to collapse
in port select USB or WCEUSBXXXXXX

& where must I type ???

azdd said:
& where must I type ???
Click to expand...
Click to collapse
In the MTTY window

i see USB i click on it & then i have a windows it's look like a text editor.then i type for exmeple "set 140" but after that i dont know what to do i tried autodownload but i got a msg like "input full name...."
so wht's the next step??

red_hanks said:
1. Download the BA ROM that you desired. It can be WM6, WM6.1 or WM6.5 and you can find all the download links of this ROMs on our BA wiki (and I am the one who updated that and put those links.)
2. Save that ROM on your computer. (anywhere will do) If it is zipped or rar, then unzip it or unrar it.
Here are the files that should be inside that ROM folder (well this are the files that I have every time I flash my BA, just correct me guys if some of this are not really needed):
EnterBL.exe
GetDeviceData.exe
HTCRUU.dll
RUU.dll
BaUpgradeUt.exe
MaUpgradeUt_noID.exe
HTCRUU.conf
RUU.conf
vbscript.dll
nk.nbf
SetOperator.bat
3. Temporarily remove your SD Card (it may work for you with the SD card still in your BA, but you may not be able to enter USB mode when cradled).
Just remove your SD Card from you BA and the SIM card too just to make sure.
4. Put your device into Bootloader mode by pressing and holding the "Power" & "Record" buttons, and then press the Reset Button. Ooops before I forgot make sure you do a Hard Reset on your BA first.
Press and hold the "Power" & "Record" buttons, and then press the Reset Button until “Serial” shows on screen.
(Some BlueAngel shows "Serial" at the top and "V2.07" at the bottom.)
NOTE: The screen will not be backlit, so it may appear the phone is not in bootloader mode.
Look carefully.
When the USB sync cable is inserted into the phone and the computer, "Serial" will change to "USB", provided that the phone detects the connection.
5. Connect the phone to the sync cable/cradle.
7. Now you can execute the installer file. (BaUpgradeUt.exe or MaUpgradeUt.exe) You will see this window:
8. When the upgrade is completed, you must perform a Hard Reset.
When the bootscreen, aka. the colored stripes is displayed, wait more, you are booting. The welcome screen to set up your device will appear shortly ...
Click to expand...
Click to collapse
thanks but the first time i did the upgrade i started directly instaling the rom & i didn't do the previous steps in the PPC maybe tha's why, i can't no longger than the white screen is it possible??

WTF you use autodownload for ?
execute the listed commands only, then reset and then reflash the rom you want, it is that simple, and everything is covered in WIKI with a WIZARD
it is explained very well there, just don't skip any step and you will be all right

thanks xplode it worked & thank to u all

glad it helped

How to find Your Mobile's DeviceID Without Entering Registry

I have not found about this.So, i thought i should make a post here about how to find your Device ID without searching in Registry.
There are a few steps only & they are idiot proof.The regular method posted in the official & some other threads can give you more than one DeviceID for your Phone if you have plugged the Phone in different USB Ports.
Even searching in Registry can give you more than one DeviceID if you used multiple USB Ports.So, in that case you will need to know which is the correct deviceID for your model & this does not involve searching in Registry.
1) Install SEUS ( Sony Ericsson Update Service ) from the official website.
2) Install the Update Software while your phone is connected to your machine.After installing the Software , Disconnect your Phone from your Computer & start the Update application & follow the prompts.
3) Put your phone in Flash Mode.
4) A Green light will turn on while your phone is off if you have done it properly which is shown on the above picture.
5) Now press your Keyboard's Windows & Pause Break buttons at the same time.And go to Device Manager.
6) Expand the " Universal Serial Bus Controllers " & Click on " SEMC Flash Device " .
7) Now from the SEMC Flash device window, scroll through the value of " Device Instance ID " .
8) There you will get your DeviceID.Just highlight & Ctrl+C & Paste it in a Notepad.As you know the last parts are your DeviceID.
In this way you will not search into registry & you will get the correct DeviceID every time you connect your Phone to your machine in the Flash Mode.
Thank You.

Mod. edit: not dev related, moved to general
thx for sharing

How To Reinstall Windows Mobile on Hp Hw6915

Hi Guys
Can someone tell me how to reinstall windows mobile on hp hw6915?
I realy need your help. In this 'xda-developers' i not find any info about this, so i decided create this post for hp hw6915. Can anyone help me?

ExodiaXlr7 said:
Hi Guys
Can someone tell me how to reinstall windows mobile on hp hw6915?
I realy need your help. In this 'xda-developers' i not find any info about this, so i decided create this post for hp hw6915. Can anyone help me?
Click to expand...
Click to collapse
just follow the tutorial on this thread ~ http://forum.xda-developers.com/showpost.php?p=6391896&postcount=1

If you just want reset to default factory settings, you must press all together: power + green button + red button + reset with stylus (bothom of the phone).
If you want to change language of hw6915 you must reflash with ROM update utility, but make sure there are no rom update files for radio (RadioOS.nbf RadioFS.nbf) as they could brick GSM part of the phone.

Thank you for this link about how to reinstall os, but still i dont understand anythink in this tutorial about os. Can someone make a video turotial?

If you are following that tutorial be aware! Do not "task 28 55aa" with mtty - that will cause change of the device Product ID and you will not be able to use official HP upgrade tools anymore.
Why it is that you want to reinstall rom? Does hard reset not working?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

I try to do hard reset, but stil i have same problems with this hp hw6915. Problems is: i cant remove some programs, windows is flickering lines. memory to low, i try increase memory by removing some programs but it does not work and t.t.

It is true that default software on hw6915 is slow - you should use memorycard for software to get better results.
If you are really willing to try to reinstall, I can only give you this one link
multiupload com /UTYDNBZ145
Click to expand...
Click to collapse
but use it at your own risk - it is possible that results will be the same.

What you think about this?
How to write custom rom WM on hp iPAQ hw6915.
------------------------------------------------
1.Connect your device to PC by ActiveSync (download it from microsoft page)
2.Run "Command prompt" from folder "SPL vG.39" (if using vista/7 RUN AS ADMINISTRATOR)
3.Enter this command: pdocwrite spl -n0 -b 0x20000 0 0x80000 (WAIT UNTIL IT FINISHES).
This command replaces a file in the ROM which allows you to flash ''non-original roms'',
basically software CID unlocking which allows flashing of ''cooked roms''
4.You will get a warning on your hp regarding a dll file (itsutils.dll), PRESS YES
5.Put your device in bootloader mode. (hold the two selection buttons next to the joystick
and shortly tap the reset button with your stylus)
6.Open activesync, go to connections and untick "Allow USB connections"
7.Extract "Sable_G4_1.21_UK_ROM.rar" and run "Sable_RUU.exe"
8.Press on the big "Upgrade" button
9.There will be a progress bar, when it's done it should say something like "Update finished !!"
10.Go back to activesync and re-tick "Allow USB connections".

The manual you quoted is correct for case if you want to upgrade to non-stock rom like some custom made Windows Mobile 6 rom (if you already found one), but you must ensure that there are no RadioOS.nbf and RadioFS.nbf in the folder where Sable_RUU.exe resides or else you might ruin your gsm.
If you just want to reinstall Windows Mobile 5 then there is no need for "pdocwrite spl -n0 -b 0x20000 0 0x80000" (as it is only needed to allow non-stock rom flashing).

So in order to do wm5 reinstall i just must follow my writen instruction but in this case i need skip 2, 3 and 4 steps, and start from 5 step? (of course first i need plug my device to PC by ActiveSync). ?
What is Radio?
In Sable_RUU.exe i found such files: CEOS.nbf, EnterBL, GetDeviceData and Sable_RUU.
In SPL vG.39 folder i found such files: Command Prompt, itsutils.dll, libeay32.dll, msvcr71.dll, pdocwrite und spl.

Can someone help me!
I was doing this update tranquility, I have a hp ipaq 6915 and use the windows7.
I did the first part of this
process, which installs the. dll. All right so far. I was
for the second stage and the program Sable RUU erased my
WM5, ok, so that after this process began to windows
search for the driver usb ipaq, of course, was
disconnected, then this error appeared Client_GetOSVer fail !! Error : 501.
Now I'm without my operating system.
And what I do now?

From what I undestood from your one before last post (the files included gave me idea) you have downloaded wm6 update utilities and rom. So in this case you must take all the steps.
If you want wm5 then you must download link http://multiupload.com/UTYDNBZ145 and just plug device to usb (before that put it in the bootloader mode: by pressing power button + button next to green + button next to red + reset with stylus), wait to connect and then run Sable_RUU.exe
About your question... Radio rom files are sometimes included in distributed upgrade files, so you must ensure they are deleted from the folder before start flashing. These files are usually responsible - there already been two cases to my devices - for killing the GSM chip data, so you can not use your device for phone calls anymore lets sey it is very bad scenario, so I am warning you to not to break your device!
Seems like you are left without any os at this very moment, so you should now install wm5 again and if you then want to upgrade wm6 repeat all the steps (including pdocwrite command).
If you are just stuck in bootloader google for UNI_ExitBootloader.exe

So bootloader mode is when my hp hw6915 screen show this: Serial Hp G.39 or when hp hw6915 screen is totaly off? When i try use UNI_ExitBootloader.exe it does not work because it say: Error - Cannot open USB port. So i try again and again but this time i disable ActiveSync... but still in not work. So i try an alternative method. I download Virtual box, then i install win xp, download Sable_G3_DEVICE_ONLY_hw6915-1.21uk ant try run. IT WORKS
THNAKS YOU JOGIJS ;-) Now i need your help to update my device from wm5 to wm6 o greater.

First of all - there are no official hp releases upgrade to wm6 or greater, but as I think you found one of unofficial upgrades to wm6 made by hackers.
Then - Sable_G3_DEVICE_ONLY_hw6915-1.21uk is the same as in my link http://multiupload.com/UTYDNBZ145 only difference that my file is without the radio roms.
About upgrading to wm6:
As I said before - now you need to follow instructions you posted before and do all the steps to upgrade to wm6 (remember about my radio warning! ) as you have found correct manual for wm6 upgrading.
If you understand russian you could try this wm6 upgrade - http://www.multiupload.com/QTP68IW7AM
About your question:
You are in bootloader mode when there are serial/USB + hp logo + G.39 on the screen.
If you have USB connectivity problems on w7 32bit, use this driver - http://www.multiupload.com/IE15IM9DHT Always check your device manager to ensure your Sable device is recognized!

One more question ;-) In my Hp Hw6915 i install wm for G3 chip, but i noticed that mine is G4 chip. So in future this can cause problems on mine device?

I think it is just a mislabel as mine current device is also G4 (as seen on hp's asset viewer) and it does not run into any problems by flashing OS
Maybe confusion is set by bootloader's title "G.39"... I think so, but I am not sure, what caused this for true.
Despite all - these roms and utilities worked for me (except for radio roms of course).

same problem
hello i have hp ipaq hw6915 in norvegian language i try to use your tutorial and now appear bootscreen (USB+Logo+vG.39) how can i do for resolve my problem because i try to HARD RESET and appear same USB+Logo+vG.39, you can reupload your application to other website?

under the boot screen it's .39. it's fine.
what do you want to do with your ipaq? still using wm 5 or wm 6?
I can give you a link on xda which has all the explanation on how to upgrade to wm 6 but if you want to stay on wm5, I suggest you do a hard reset. if you say after hard reset you still cannot remove program, I am quite confused. Because hard reset really put you in a basic start where everything is cleared.
try hard reset one more time...
if you still have problem, post again here... I will try to help you as much as I can...

i try HARD RESET 1000 times appear same USB(or SERIAL if is not connect on pc)+Logo+vG.39, i want to try WM6, if you can help me pls offer a solution.

download this file, unpack and run Sable_RUU
http://www.4shared.com/rar/NokqR8Q2/121_UK.html
worked fine for my hp 6915 with Danish rom - I have English now
IT MIGHT HELP YOU

Fixing a honor 3c that keeps vibrating and disconnecting from spft

Hi Everyone!!!!
So you have a honor 3c that works as a paper weight cuz you were experimenting around and got it hard bricked and now you dont see a way to get your phone back... right? well no need to worry
GETTING SPFT TO BUILD A CONNECTION WITH YOUR PHONE
Now here are the prerequisites that u guys need :
your honor 3c
a laptop or computer with nessecary drivers installed
patience
a brain
ok so now that you have all that lets get into it
first you need to download this : mega .nz/#F!4HhnAJhY (remove the space between mega and nz for the link to work xda was not letting me put a url cuz am new here )
now :
1. open sp flash tool u find inside this folder
2. load the scatter file
3. and recovery will be loaded into the spft
4. now press download button and connect the phone without the battery inserted
5. wait for green circle and after that disconnect your phone
voila now ur phone wont disconnect again n again but dont jump now we still have alot to do
UNLOCKING FOR REFLASHING
Now we need to unlock your bootloader so that we can reflash the firmware
so first u need to download this: mega .nz/#F!QGBgQTBR (remove the space between mega and nz for the link to work xda was not letting me put a url cuz am new here )
now u will open the spft from the previous folder again
now :
1. Click “Scatter-loading” and select “MT6582_Android_scatter” file placed inside “Honor3CBootUnlock” folder.
2. After that, click Window menu and check “Write Memory”. A new tab named Write Memory should appear.
3. In Write Memory tab, click Open Raw Data and select “preloader_huawei82_wet_jb5.bin”.
4. Set Memory Setting to “EMMC”, Beginning Address to “0x800” and Container Length to “0x1B0EC”. Finally click Write Memory button,SP FlashTool is waiting for connection, now connect your phone to computer using USB cable, WITHOUT the battery inserted.
5. GREEN circle will be displayed if the download succeeded.
6. Now DISCONNECT the USB cable from your phone.
Nearly done
ok so now that we have done all that you can flash your desired firmware
i can upload the one i flashed lemme know if you want that ................. hit that thanks button if i helped :good: :good: :good: :good:

Decrpty Key of File?
Asalam-U-Alaikum , bro the mega file needs a decrypt key. Kindly tell me what is it.