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11:00:47 PM System
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11:00:47 PM System
Connected with Jackie Loren E
11:00:52 PM Blanket
Hi
11:00:53 PM Jackie Loren E
Welcome to Dell US Chat! My name is Jackie and I will be your Dell.com Sales Chat Expert. I can be reached at [email protected] or via phone at 1-800-289-3355 ext. 7284516. How can I help you today?=)
11:00:59 PM Blanket
Hi Jackie
11:01:05 PM Blanket
Before we continue
11:01:11 PM Blanket
I would like to clarify that I'm from Singapore
11:01:29 PM Blanket
and that I'm enquiring about the venue pro, which is not launched here yet
11:02:29 PM Blanket
hello?
11:07:02 PM Jackie Loren E
hi, sure how can i be of assistance?
11:07:22 PM Blanket
Oh finally
11:07:23 PM Blanket
erm
11:07:27 PM Blanket
my question is
11:07:43 PM Blanket
do you know of anything like an estimated launch date for the device in asia?
11:08:09 PM Blanket
specifically, in singapore
11:10:06 PM Jackie Loren E
unfortunately we haven't received an update for the release date yet, if you want i can send you an email as soon as we get a feedback
11:10:35 PM Blanket
oh, ok
11:10:46 PM Blanket
can the device be used in singapore if purchase it online from your store?
11:11:34 PM Jackie Loren E
yes, you can get the unlocked version =)
11:11:56 PM Blanket
but i read on xda developers that the unlocked version isn't really unlocked
11:12:29 PM Blanket
that the unlocked keys are not provided
11:14:20 PM Jackie Loren E
it is intended actually to work with any provider, so it should work =)
11:14:37 PM Blanket
yes i understand
11:14:56 PM Blanket
the problem is that i'm located all the way in singapore
11:15:05 PM Blanket
if it fails on me, will dell singapore honour the warranty?
11:15:51 PM Blanket
or if by any chance, the phone rejects my sim card, will you guys take it back for a full refund or can dell singapore do anything about it?
11:17:21 PM Jackie Loren E
i would recommend waiting for it to be released in Singapore to have a guaranteed warranty, since the warranty it currently has doesn't include international warranty
11:17:47 PM Blanket
but there is no news on that at the moment, correct?
11:18:22 PM Jackie Loren E
not yet, I'll send you an email as soon as we get an update =)
11:18:29 PM Blanket
ok
11:18:31 PM Blanket
thanks alot
11:18:37 PM Blanket
do you have my email address?
11:19:33 PM Jackie Loren E
is it
[email protected]?
11:19:40 PM Blanket
yup
11:19:42 PM Blanket
thats it
11:19:54 PM Blanket
i'll await your email then
11:19:56 PM Blanket
thanks alot
11:20:13 PM Jackie Loren E
you're welcome, Was I able to address all of your concerns during this chat session? =)
11:20:47 PM Blanket
yes you were able to
11:21:42 PM Jackie Loren E
Wonderful, it's a pleasure to chat with you today =)
11:21:48 PM Jackie Loren E
Our Chat team strives to provide the very best levels of customer service. If you have a minute, we would really appreciate your feedback on a 1 minute survey that will appear above this chat once the session ends. My manager gets all the feedback and we use it to help our customers. Thank you for choosing Dell’s Sales Chat and have a great day! =)
11:21:55 PM Blanket
yeah, same here for me
11:22:38 PM Jackie Loren E
The survey will appear above the chat session window once you click the EXIT button. Please scroll up so you can see it. =) Thanks again!
11:22:38 PM Jackie Loren E
happy holidays
11:23:11 PM Blanket
yeah, happy holidays to you too
11:23:15 PM Blanket
thank you very much
11:23:17 PM System
The session has ended
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Click to collapse
seems to contradict what you guys say
on another note, the device would be taking it's time to crawl here to singapore.
the streak was released in june, and it only appeared on dell singapore's site recently
i'm already out of contract, and my touch pro is dying.
FML, really
Related
Hi there. I've got a Motorola promo code which I don't need. (I've got a moto x DE a bit earlier for a good price on eBay)
And now I wanna ask if somebody is interested in it. Furthermore I don't know if the promo code is linked to my email-address, but let's give it a try.
I'm going to pm the first one answering in this thread with the magic words: "hello my moto x"
The code is valid up to next Wednesday 11:59 am EST.
cupioscire said:
Hi there. I've got a Motorola promo code which I don't need. (I've got a moto x DE a bit earlier for a good price on eBay)
And now I wanna ask if somebody is interested in it. Furthermore I don't know if the promo code is linked to my email-address, but let's give it a try.
I'm going to pm the first one answering in this thread with the magic words: "hello my moto x"
The code is valid up to next Wednesday 11:59 am EST.
Click to expand...
Click to collapse
I'd Love to have it. Thanks.
---------- Post added at 06:47 AM ---------- Previous post was at 06:41 AM ----------
tonyguy2000 said:
I'd Love to have it. Thanks.
Click to expand...
Click to collapse
i hope this works
---------- Post added at 06:53 AM ---------- Previous post was at 06:47 AM ----------
cupioscire said:
Hi there. I've got a Motorola promo code which I don't need. (I've got a moto x DE a bit earlier for a good price on eBay)
And now I wanna ask if somebody is interested in it. Furthermore I don't know if the promo code is linked to my email-address, but let's give it a try.
I'm going to pm the first one answering in this thread with the magic words: "hello my moto x"
The code is valid up to next Wednesday 11:59 am EST.
Click to expand...
Click to collapse
hello my moto x
tonyguy2000 said:
I'd Love to have it. Thanks.
---------- Post added at 06:47 AM ---------- Previous post was at 06:41 AM ----------
i hope this works
---------- Post added at 06:53 AM ---------- Previous post was at 06:47 AM ----------
hello my moto x
Click to expand...
Click to collapse
Please check you pm inbox
Anybody still wanting an invite?
International invite, I presume?
I would really like one! pleaseeeeee
LiquidXed said:
Anybody still wanting an invite?
Click to expand...
Click to collapse
I would really like one! pleaseeeeee
Yes, 64g
Pm sent @Oritubi
2 invites left
I'd like very much to get an invite! Christmas gift!
Duskflint said:
I'd like very much to get an invite! Christmas gift!
Click to expand...
Click to collapse
If you don't get one inbox me your email address and I'll send you one.
---------- Post added at 12:36 PM ---------- Previous post was at 12:35 PM ----------
I have a couple invites available. All I asked is that you use it and don't let it expire. Thanks.
I would love to have "One" !
LiquidXed said:
2 invites left
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Click to collapse
I sure would like to have "one" so i can buy "the one"!
alhadee12 said:
If you don't get one inbox me your email address and I'll send you one.
---------- Post added at 12:36 PM ---------- Previous post was at 12:35 PM ----------
I have a couple invites available. All I asked is that you use it and don't let it expire. Thanks.
Click to expand...
Click to collapse
Could I get one if they are still around. And Happy Holidays everyone
I have 3 fresh invites ...
Oritubi said:
I would really like one! pleaseeeeee
Click to expand...
Click to collapse
I have 3 fresh invites good for 6 more days... 64GB version........ who wants a 1+1? I'd like to give any developers that do not have this phone first shot.
daniel4653 said:
Could I get one if they are still around. And Happy Holidays everyone
Click to expand...
Click to collapse
Inbox me your email address.
I have 3 fresh invites... any developers need a ONE?
I have 3 fresh invites good for 6 more days....... are there any developers that have not gotten their 1+1 yet? I'll give developers first shot, but who wants a 64GB 1+1 invite ??????!!!!!!!
---------- Post added at 02:50 PM ---------- Previous post was at 02:44 PM ----------
did you get your invite? I have 3 64GB invites currently available, good for 6 days from now.
Last one.. https://account.oneplus.net/invite/claim/GLQD-DCC6-B8F1-C7FD
Hasn't been claimed yet, https://account.oneplus.net/invite/claim/GLBE-JNQS-0KGG-OQQW
2 remaining invites...
2 remaining invites... any developers need a ONE??
I also have 3 invites, my friends! PM me if needed
does anyone has spare for 1+ 1 ivitation
cyber_shinigami said:
does anyone has spare for 1+ 1 ivitation
Click to expand...
Click to collapse
Inbox me your email address.
OK, I have 1 invite left... I'm gonna hold it for another day to see if a friend wants it... if not, I'll post it for anybody that wants it.
I'd like to see an active senior developer that has not had the chance to got this phone to pm me for this invite.
stay tuned.. a lot of invites are coming out now.
**Moderator: Claim given away. Please close thread. Thanks much.**
------------------------
Hi everyone! So out of the blue, I randomly got an invite from OnePlus to buy The One. Unfortunately (or rather, fortunately), I already bought a Nexus 6. So, I have this invite that I don't need.
I did "claim" the invite, but it is unused. As of this posting (3:45PM Eastern Standard Time, USA) there is 22 hours left to "use" the "claim".
Anyway, I'm willing to give the invite/claim to the first person I get a PM from. I'll provide you the account info so that you can claim The One.
Just my way to sort of pay it forward for the new year. Cheers!
First?
---------- Post added at 06:52 PM ---------- Previous post was at 06:52 PM ----------
I think not. Lol
anandbibek said:
First?
---------- Post added at 06:52 PM ---------- Previous post was at 06:52 PM ----------
I think not. Lol
Click to expand...
Click to collapse
Sorry, someone beat you to it. Just sent you a PM. Will ask Mod to close thread.
erickrocks1126 said:
**Moderator: Claim given away. Please close thread. Thanks much.**
------------------------
Hi everyone! So out of the blue, I randomly got an invite from OnePlus to buy The One. Unfortunately (or rather, fortunately), I already bought a Nexus 6. So, I have this invite that I don't need.
I did "claim" the invite, but it is unused. As of this posting (3:45PM Eastern Standard Time, USA) there is 22 hours left to "use" the "claim".
Anyway, I'm willing to give the invite/claim to the first person I get a PM from. I'll provide you the account info so that you can claim The One.
Just my way to sort of pay it forward for the new year. Cheers!
Click to expand...
Click to collapse
If you want the thread to be closed you can't just type the request in a post, the mods don't read every thread looking for threads to close, you need to use the report feature on the first post to request it to be closed.
Transmitted via Bacon
timmaaa said:
If you want the thread to be closed you can't just type the request in a post, the mods don't read every thread looking for threads to close, you need to use the report feature on the first post to request it to be closed.
Transmitted via Bacon
Click to expand...
Click to collapse
Thanks!
Thread closed....sorry but invites all gone!
I hate being a noob to a website, it took me like 30 minutes just to try and figure out how to make a thread. I hope a thread wasn't already made about this but I just wanted to share my story. I made this account to share a successful Amazon experience regarding downgrading the Fire OS 4.5.2.
I first wanted to root my Kindle a couple of days ago when I found out that I needed root permissions for this app to work. I spent countless hours trying to figure out how to root my Kindle Fire HD 7" with OS 4.5.2. This went on for a while until I had found a one click rooter that seemed like the solution at the time. The problem was that I noticed that it was failing so I contacted the support and they told me that the recent update made it impossible for their software to work. Disappointed, I searched the Internet some more and came across this thread http://forum.xda-developers.com/kindle-fire-hdx/general/downgrade-hdx-7-4-5-1-to-3-2-t2956953. I now became interested in downgrading the system on my Kindle so it could soon become rootable. To be honest with you, I thought the new update seemed excellent at first with all the new fixes I received in the note delivered to my Kindle. The look was fantastic but the OS really limited me in what I could do. A lot of the third party apps I once used became impossible to use. I experienced a lot of crashing and sometimes they wouldn't even open at all.
I was a bit reluctant to contacting them after reading bad customer support experiences and I kind of pushed it off to the side. Last night, I decided to email them and this is what I got back:
http://forum.xda-developers.com/attachment.php?attachmentid=3178821&stc=1&d=1424630101
http://forum.xda-developers.com/attachment.php?attachmentid=3178820&stc=1&d=1424630101
http://forum.xda-developers.com/attachment.php?attachmentid=3178819&stc=1&d=1424630101
So, I went into the Customer Service chat and my first conversation was with a guy named Arnold. All he really did was ask for the history of my problems and then sent me to someone who specialized in the area. That was when I spoke to John. John made me perform a factory restart on my Kindle. After I asked him a question about third party apps he sent me to Pavithra; our conversation only lasted like 2 minutes I didn't even get to ask her my question. But I'm glad I did ask John about it because I would have never talked to Prathap; my lifesaver:
09:03 AM PST Kelena H.: Hi, Prathap. I had a question for Pavithra but she sent me to you before I could ask. But do you think you could possibly roll back my OS?
09:04 AM PST Prathap(Amazon): I'm sorry you got transferred. Let me check about the update roll back.
09:04 AM PST Kelena H.: Okay, thank you.
09:07 AM PST Prathap(Amazon): Thanks for waiting.
09:09 AM PST Prathap(Amazon): I checked and saw that currently we don't have option roll back the software version. But I can see your concern that you're looking for the third party Apps to be supported in your Kindle device. I'll take this as a feedback and forward it to the appropriate department for consideration. The Kindle Team will carefully review your suggestions.
09:11 AM PST Kelena H.: Yes. Ever since the update, they do not work properly and they freeze a lot and randomly close. I just experience freezing with my Kindle and I downloaded a third party app of Youtube and it's not even opening.
09:12 AM PST Prathap(Amazon): I'm sorry to hear that. Let's try a factory reset of your tablet, which can solve the freezing experience with your Kindle.
09:13 AM PST Kelena H.: I've already done one with John, one of the guys I spoke to before you.
09:14 AM PST Prathap(Amazon): Okay. If you'd prefer, we'll look into replacing the Kindle.
09:15 AM PST Kelena H.: No thank you, Prathap. That's nice and all but I just want a rollback on my software. There's people who've experienced the same issues as me and they were able to get a rollback done. There's this guy who got his rolled back a week ago.
09:17 AM PST Prathap(Amazon): I'm sorry, Kelena. At this time, we're working on it. I've let the Kindle team know about the roll back option. If the Kindle device is in v4.5.1 means, the OS can be roll back. But your device is v4.5.2, at this time the OS don't have the feature of roll back.
09:19 AM PST Kelena H.: Okay, I understand that. But some of the people on the forums had the same version as me and they were able to roll it back.
09:20 AM PST Prathap(Amazon): Okay. We'll try to push back the update on your Kindle. Is your device connected to WiFi?
09:21 AM PST Kelena H.: Thank you so much. And yes it is
09:21 AM PST Prathap(Amazon): You're welcome! Is the device's battery 40% or more?
09:22 AM PST Kelena H.: Yes, it is
09:22 AM PST Prathap(Amazon): Thank you. Please be connected while the system push the software update to previous version.
09:23 AM PST Kelena H.: Okay, thank you.
09:24 AM PST Prathap(Amazon): Thanks for waiting.
09:24 AM PST Kelena H.: Anytime.
09:24 AM PST Prathap(Amazon): The device has been rolled back successfully.
09:25 AM PST Prathap(Amazon): Please sync your device once to check this out.
09:25 AM PST Kelena H.: Omgg. Thank you so much, Prathap!! I see it downloading right now.
09:26 AM PST Prathap(Amazon): That's great to hear! Please go on with the notification once it has downloaded. I'll wait here.
09:27 AM PST Kelena H.: Thank you so much for your help. I appreciate it.
09:27 AM PST Prathap(Amazon): Have you got it? Please let me know once you update it successfully.
09:30 AM PST Kelena H.: It says that it's at 100% right now. I click the sync button, right?
09:30 AM PST Prathap(Amazon): Yes, you're right.
09:31 AM PST Kelena H.: Okay, my kindle has now restarted
09:31 AM PST Prathap(Amazon): Okay. I'm glad to hear to hear that.
09:32 AM PST Prathap(Amazon): Check the OS version once it comes up.
09:32 AM PST Kelena H.: Okay, I will.
09:33 AM PST Kelena H.: Sorry it's taking a little while. It restarted again after installing. It should pop up any moment by now.
09:34 AM PST Prathap(Amazon): No need to be sorry, Kelena. I'm glad to wait for you.
09:36 AM PST Kelena H.: Omggg. Thank you so much. I can not thank you enough. You have made my day
09:37 AM PST Prathap(Amazon): My pleasure! Please ignore the email which I've sent you recently.
09:38 AM PST Prathap(Amazon): Yes, I can see that from my end. Is there anything else I can assist you with today?
09:39 AM PST Kelena H.: No, that was it. Thanks so much for your time, help and patience. You are a true lifesaver. I just wanna know why everyone I spoke to before you told me that it's not possible to downgrade my OS.
09:40 AM PST Prathap(Amazon): I'm sorry, even I've also told that to you. Since it's try. I'll help our customers in future in this matter. Thanks for standing with me.
09:41 AM PST Kelena H.: Anytime, it was worth the wait.
09:41 AM PST Prathap(Amazon): Yes, always We look forward to seeing you again soon. When you're ready, please click the end chat link. Have a great day!
09:41 AM PST Kelena H.: You too, Prathap. Take it easy
09:41 AM PST Prathap(Amazon): Thank you so much!
I am so happy that I didn't give up after the second person I spoke to. Prathap is really a life saver and he taught me that it is possible to downgrade your OS 4.5.2. I guess it wasn't really done that much before so that's why everyone thought that it wasn't possible. I would also like to thank the people in the above thread that helped me. Now I can finally root my kindle. This thread was created so I could share my experience with Amazon support and to tell people that it is POSSIBLE to downgrade your OS 4.5.2 to one of its earliest systems. Please share your experiences and if you have questions, feel free to post away Don't get discouraged after the first several chats you have, because patience is key. :highfive:
"Sometimes things aren't clear right away. That's where you need to be patient and persevere and see where things lead."
-Mary Pierce
rollback of software
Well i spoke to 3 different reps and none could figure how to do this seems you were lucky and found the right one
I am slight irritated at this watch. I just purchased it, and only had to pay $29.00
Not a bad price, for something that I'm pretty much immediately irritated by.
The problem is with the "Two-Way" communication. With BURG offering no support for the device, and the device's app having been pulled from their now-defunct website, the "Two-Way" communication has immediately ceased being available. I cannot, for the life of me, find a download for this app.
With that much out of the way, I have to ask: What CAN I use the Burg 12 for? It's functional as a watch and a radio, but its touted functions are unusable.
I have the app you need just text me when you see this I'm not on here much 2185762487 names john
it will not let me add the link
Says I haven't posted enough will someone please text me and I'll give you the link to post I have had about 50 messages in 2 days for this damn app
http://www.megafileupload.com/9Yi6/BtPhoneSMS_v1.2.5.apk
Thats the link to the file everyone needs
---------- Post added at 12:14 PM ---------- Previous post was at 12:08 PM ----------
megafileupload.com/9Yi6/BtPhoneSMS_v1.2.5.apk
OK, does anyone still have that app?
Can u please send to me BtPhoneSMS_v1.2.5.apk [email protected]
lethalantics said:
Thats the link to the file everyone needs
---------- Post added at 12:14 PM ---------- Previous post was at 12:08 PM ----------
megafileupload.com/9Yi6/BtPhoneSMS_v1.2.5.apk
Click to expand...
Click to collapse
"BtPhoneSMS_v1.2.5.apk"
JakDac said:
Click to expand...
Click to collapse
Anyone have this apk, the internet does not seem to have it
Thanks