hi,..
i own a HTC legend with A1 (Austria) Branding and made a 2.2 Over the air update. when i started to use it i thought that it would be faster but this has now rly changed.
Last thursday i could use my legend properly but then - 2 hours later the touchscreen didn't work any more .
i tried to unlock it but only the right side of the TS worked.
so i already tried some of the tips of some threads of XDA like hardreset , refreshing the update , and now it is a bit more useable , so i can slide the homescreen pages on different points but i cant start apps with touching..
Does anyone have a solving for this problem ?
I have no idea if the froyo update is responsible for this but I have the same problem. The top part of the screen is no longer responsive. I cannot slide the notification bar down and sometimes crazy things happen on the screen without tapping anywhere. This makes the phone practically unusable until I reboot and it usually works for some time even though the top part is not responding (notification or letter 'q' when in landscape).
Can I try something or I have to visit service? I cannot find the link where they explain how to change the refresh rate as you mention could you please provide it? also I found a couple of other threads dealing with similar problems and it looks like there is no solution am I correct ?
thanks
same thing happened to my Legend. After two months, the thing appeared, next few days all was good. Another two months and it came back. I had to send for service: they DIDN'T KNOW WHAT WAS WRONG and DIDN'T KNOW WHAT TO DO, anyway, after they sent it back to me, it's working again (until now, which is almost another two months)
My guest: there's some weird thing with the range/sensitivity of the touch screen, maybe a problem of the screen being magnetically/electronically charged without being discharged (as it should), after a while (e.g. a week) the problem disappears.
I far as I know, there's no solution. I have even found a clip on youtube (search for 'htc legend touch screen problem' or something) describing the same situation, maybe you should take a look there to for a abetter description of the case.
Anyone, please, if you know a way out of this, please, post it!
I have the same problem, the top notification bar cannot be pulled down in portrait and in all orientations I cannot use the touchscreen near the HTC logo. Mine is an unbranded and the problem just started this morning. I am running a custom rom from here and have been running the same one for a while so I don't believe the ROM is responsible.
Edit after using multitouch visible test from the market, it turns out I can't get a response that is higher than pixel 57 vertically.
I have already sent mine for service under warranty. I hope everything turns out well, because I really like my legend (form factor/design/specs). After the slow down I experienced with the froyo upgrade this problem came to spoil all these months of happiness. I will keep you posted.
EDIT:
I got my Legend back from service 3 days ago and everything looks fine at the moment. I hope that my bad froyo experience has ended.
According to the documents I received they just performed a ‘software upgrade’. This means that the problem was related to software. I guess some files could have been corrupted during the OTA froyo update. Maybe that also explains the sluggish froyo experience.
I can only suggest that before any critical updated a factory reset should be performed and hope for the best. I will update this thread if this serious problem with the touchscreen ever returns.
yeah i sent i to the warranty service too . But they said that the problem has mechanical reasons. So they suggested to repair it for 218(!!) Euros . -.-
I had exactly the same problem HTC have repaired it under waranty, so must have been a software issue, looks lik eits happening to quite a lot of poeple, pretty unacceptable consideringhow long it took them to release the Froyo update, not sur ethey bothered to test before releasing
Solution for screen problem ( HTC LEgend)
I had this problem also with my phone
touch screen works only for certain part of my screens
the top part where i cannot access
Solution
I change digitizer and
everything works well
only buy the digitizer from ebay and replace with the one that is not working
and everything should be fine after that
good luck
if you have question
Related
hi all, i bought a tytn at ebay, but
the after a short time of using the bottom buttons, they stop working.
touch screen and buttons on the side are stíll working, but the bottom buttons are dead.
sometimes after turning off amd turning on they are working for a short time again. a restart also helps to make them work.
but its not funny to restart every 10 minutes.....
it is an e-plus tytn from germany with wm5.
do u guys think that it is a hardware or a software error?
I seem to have this problem on and off myself and think it's related to either the rom on the phone or the radio rom but am not sure which. It seems sometimes I have this problem and it seems to come and go depending on what combination of rom/radio rom I have installed. If I was smart I'd find a combination that works well for me and stick to it but I always like to play with things so typically every day or two I'm reseting
yeah, i have the same problem.... i hate to restart the phone every now and then, but I need to figure this out sometime soon, or I'm gonna upgrade to WM6 to see if that solves my problem. lol...
did anybody else have an idea to solve the problem?
crutav said:
did anybody else have an idea to solve the problem?
Click to expand...
Click to collapse
http://cnn.cn/shop/8525tytn-flex-cable-p-1732.html
I opened up my tytn, to find out the problem, and I found a small crack in the flexcable mentioned above.
Before it was never opened nor did anything strange happen with it, so this seems to be yet an other production problem/fault..
More and more people seem to have the same problem, time to presure htc for a repair....
Ok for me this is too late, but all for the good cause.. will just order myself a new cable and try to swap it..
Any ideas where to get the flex cable these days? Not finding it at the link above and internet searches aren't panning out either.
FYI:
Just got back my HTC TyTN from service under warranty, sent for exactly the same problem.
The technician I spoke to directly said that maybe about 90% of the lower keys malfunctions are caused by the lower keyboard board behaving erratically and it is a well-known hardware problem.
A board replacement solved it, my TyTN is working perfectly again, they also replaced the stylus holding rubber (which was broken already from the early days) and, surprise, they upgraded my WM5 device (I had to revert everything to the initial versions before handing it to them) to the latest official HTC WM6 Rom. Even bigger surprise, although what I gave them was a WWE device, when I got it back they had upgraded it to the localized (official Greek) version. Life is good.
Anyways, seems the only real solution to this is a visit to the repair store, hopefully under warranty and reverted back to the original settings...
Hope any of you guys can help me on this. Last night my Leo's screen went totally unresponsive.
Could not get past the screen lock. Removed the battery, rebboted ... could not get the PIN code in.
I had seen this already two nights ago, but it got away once I moved in an area where I could get a reasonable signal (ultra-crappy where I am now on vacation).
Now Im'm beginning to think the signal thing was just a coincidence and that the problem is way more serious.
In total despair, I even tried a hard reset. To no avail.
Phone boots up fine. I can even sync to it (so yes, I can get to the registry). But since the only control is the screen ... not really a lot I can do with it.
I need to be in touch for work and I badly need the voice and internet connectivity (right now I'm using the wife's phone ...).
Any ideas besides getting an RMA from HTC?
Thanks a lot in advance.
Update: spoke with HTC support.
It looks like the issue is somehow triggered by the lock screen.
As suggested by HTC, I flashed again the 1.66 ROM upgrade and everything ran smoothly until the phone went in standby the first time.
Then, I was (and still am) unable to unlock the screen. And if I soft reset screen is unresposnsive again.
Right now I can just receive calls (I removed the PIN code from the SIM temporarily).
HTC told me to send it in for repair, but everything in Italy is closed until Aug 23rd and the only option I have is to ship it at my own expense to the UK and back (HTC will collect and deliver free of charge only within the same country).
Total bill some 100+ Euro plus driving 100 KM or so to the nearest courier collection point. A nightmare.
What really troubles me is that the problem surfaces only once the screen locks.
On one hand I follow HTC's support that if flashing 1.66 did not cure the issue, it cannot be software.
On the other hand, if it is indeed hardware, how come it freezes only after the first lock screen? Lock/unlock is a software thing. Screen should behave exactly the same way before or after the lock - shouldn't it?
Anyone here seen/heard of anything like this?
wow, gotta love those "closed for the summer" euro vacations.
If you reinstall the ROM, then why not disable the lockscreen until you can get it fixed?
You can install BSB tweaks and that has an option to disable autolock.
i had the same exact problem; it started freezing only on the lock screen then got worse and started freezing at random times while in use. I finally broke down and sent it in to HTC to check it out. I'm waiting to hear back with there diagnosis and I will pass along whatever they tell me.
Good to know the problem has come up somewhere else (if you're the only one you are most likely to hear it's your fault before they replace the most expensive component in the phone). Where are you located slimster?
How long have you been waiting for? HTC policy should be 7-10 working days from when they receive the phone at the lab (so they told me and I remember reading it somewehere here in xda too).
Hi there, haven't heard from me for awhile. I was pretty busy, but now I'm still trying to get my phone to work right. So.. I still haven't found a solution to this screen behavior. When I type on keyboard or just select something in menu, it sometimes doesn't react to it. I have tried and sent it to the warranty repair but the did nothing but "calibrate" the screen and install new firmware (this was 6 months ago). So I'm wondering if there has been any new fix or something, to fix this? Or should I try and get the screen replaced once again under warranty? But they were pretty confident that the problem is not in the screen and it just has to be that way
There's a touchscreen fix cab out there that seems to help with some of the HD2's I manage though I have to say there are people, (my CEO being one of them), that are like a dead fish... I do something and ask them to repeat it themselves and the screen simply doesn't react but once in three tries. It's odd... My CEO finally rejected the phone, I took it over and it has been flawless for three moths or more... Yet I watched her try and try again to carry out the simplest of tasks...
Hi, a few weeks I have x8. From the first day I noticed that both his work and touch began to do what you will, that is not where it reacts a touch of disparate places, open your applications which are not adequate to the touch with my finger. To do so, leave a screen with power button and still enable him to become adequate. Began to happen more often, sometimes even after the first minute. How to fix a similar problem? Defect Is? I do not believe any of that is rooted because as I said from day one I made such an impression, even while he was in Android 1.6. The time now is with 2.1 and continues to behave the same way.
Wove problem still is present! Even after a master reset and recover with PC Companion. Everything is back to original i rooted it again, etc. but inadequate behavior of touch is their stay.
How to deal with such a problem any idea?
Sorry for my english. I used google translate.
metejnik said:
Hi, a few weeks I have x8. From the first day I noticed that both his work and touch began to do what you will, that is not where it reacts a touch of disparate places, open your applications which are not adequate to the touch with my finger. To do so, leave a screen with power button and still enable him to become adequate. Began to happen more often, sometimes even after the first minute. How to fix a similar problem? Defect Is? I do not believe any of that is rooted because as I said from day one I made such an impression, even while he was in Android 1.6. The time now is with 2.1 and continues to behave the same way.
Wove problem still is present! Even after a master reset and recover with PC Companion. Everything is back to original i rooted it again, etc. but inadequate behavior of touch is their stay.
How to deal with such a problem any idea?
Click to expand...
Click to collapse
I just feel that you have a factory defective phone.. maybe it is better to check via SE tech. Hope they will accept the warranty.. Goodluck
And I think the problem is the factory. I talked to the shop from where I bought it and they said they would send him to repair (though the phone is 10 days). I hope to fix the problem because their problem.
metejnik said:
And I think the problem is the factory. I talked to the shop from where I bought it and they said they would send him to repair (though the phone is 10 days). I hope to fix the problem because their problem.
Click to expand...
Click to collapse
I hope so.. , if they didn't fix hopefully they will change your unit for better one.. keep your finger cross
better ask for a new one, you bought a new phone, not a repaired one...
me too i had a problem with touchscreen. I sent my phone to SE for repairing in warranty on 5 April, now i don't have it yet
A months ago my phone had another problem with the radio (gsm and 3g) and SE repaired it in 2 weeks
Now I've read about a problem of the hd2 having digitizer problems and that only a replacement will fix the unresponsive touchscreen issue. But why is it that when I can get my touchscreen to work that it works flawlessly until it goes to sleep? Then i have to continually wake and swype and sleep over and over until it responds. It just seems very weird that after it wakes that it never seems to have a problem. I'm using the miui rom right now and have set the screen to never go to sleep. So I want to see how long it will go without this problem. Has anyone else seen this happening with their phone as well?
Make sure the kernel, and Rom are up to date.
I have that too on an AOSP Gingerbread rom. The screen is not unresposive per se but calibration seems off some times, strage for a capacitive screen.
ive had the problem with android before and there were a few different fixes ...
one fix was to turn off compatibility mode
another was kernel
ive also had the problem with wp7 ( nothing a few hard resets and patience couldnt cure )
either way good luck
well since my first post, i hadn't let the phone go to sleep once and it worked perfectly fine. so i decided to turn off compatibility mode and let it go to sleep.... and when i woke it and i slid my fingers down it actually worked. so far it's worked every time. why would compatibility mode mess up the touchscreen though?
i have NO earthly idea! just a little tidbit i picked from a dev. i would speculate but would end up looking and sounding foolish. so im going to quit while im ahead and have actually been of help :-D cheers
Where can i disable compatibility mode?
I get the same problem. I've used a ICS rom for a day or so and suddenly the lockscreen was unresponsive. I thought it was ROM problem, so I flashed Cyanogen 7, but the screen didn't respond as well... I flashed everything to stock (removing magldr and hspl) and the problem stayed... After several restarts the screen started to respond and now it works (sort of). The tricky thing is: sometimes when I go out from some app in android, the screen doesn't respond again. Locking and unlocking the screen fixes this, but only temporarily.
Did this ICS rom screw something (...hardware?!) or is it a pure coincidence that a few people encounters the same problem for the first time in such a short period of time...
And one more thing... my warranty expired 5 days ago... please help!!!
I had this same problem with my phone before my warranty expired; before I flashed any android roms on it, and while it still had stock WM6.5. I called HTC customer support and they had me send in the phone for repair. They replaced the digitizer and I haven't had the same problem since. It was wierd because in my mind is seemed like a software problem because it would respond nicely as long as the screen was unlocked and the instant it was locked the response was very crappy, sometimes it took forever to unlock my phone. So it might somehow be a hardware issue
WaspVL1
Machupichu2 said:
Where can i disable compatibility mode?
Click to expand...
Click to collapse
spare parts!
I repair phone myself and i can say that i get A LOT of hd2's with this problem. For the most part it is the hardware because no matter what software you put on the phone it is just a matter of the luck you have to get it working. My hd2 broke 2 times b4 and it was always hardware. Htc must of messed up with the hd2 digitizer
cmacia06 said:
I repair phone myself and i can say that i get A LOT of hd2's with this problem. For the most part it is the hardware because no matter what software you put on the phone it is just a matter of the luck you have to get it working. My hd2 broke 2 times b4 and it was always hardware. Htc must of messed up with the hd2 digitizer
Click to expand...
Click to collapse
from what ive seen in photos of the leo mobo it looks like the connection for the screen/digitizer (not sure on hardware) is located right behind red end call/power button and from being mashed off,on,off,on,etc loosens/damages connection.
or is the hardware screen issue just a complete shot in the darks chance?
OH ... ive had the software issue (fixed as i mentioned earlier) AND unrepairable (with my limited tools and balls to physically tear into this badboy) hardware issues.
well, it's been a few days and my phone still seems to be fine. it hasn't once locked up on me yet. i don't know why turning compatibility mode would fix this. or maybe the phones connectors were loose and are now miraculously back in at the same time i unchecked compaibility mode. the only bad thing was that this was happening the last couple weeks and i had given up and already ordered a sensation 4g. or well, guess i have 2 phones now
Its seems possible. Every since I replaced my digitizer with a non OEM one its has never failed on me again. And I hope it never does. There dam expensive.
rubledub said:
from what ive seen in photos of the leo mobo it looks like the connection for the screen/digitizer (not sure on hardware) is located right behind red end call/power button and from being mashed off,on,off,on,etc loosens/damages connection.
or is the hardware screen issue just a complete shot in the darks chance?
OH ... ive had the software issue (fixed as i mentioned earlier) AND unrepairable (with my limited tools and balls to physically tear into this badboy) hardware issues.
Click to expand...
Click to collapse
Sent from my HTC HD2 using XDA App
Compatibility Mode
I also have this issue, therefore I just recently flashed my hd2 with Tytung's 4.0 ICS Rom. As expected, this didn't help very much.. What I am now going to try before I send my phone to HTC is to disable compatiblity mode. BUT, I can't seem to find this compatibility mode check anywhere. Could someone please guide me there?
..
Windows 7
I will be flashing my phone with w7 now, to see wether this is an android kernel bug / softare issue or if this relates to hardware. I also see a lot of people saying that after fixing the digitizer it works again, so it might actually be a hardware issue. I will post my feedback when I have tried with w7.