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Hi
Ok so my phone was working fine on a custom ROM when suddenly yesterday an exclamation appeared next to the phone signal and stopped from receiving/making calls and texts. I thought it had just crashed but after soft and hard resets and changing to a few others sims I just can't get my phone signal back.
Really strange as everything was working fine. I now have trouble flashing custom ROMs and am struggling to run a stock ROM because I'm on a mac.
It's driving me crazy as my phone is now useless.
Any ideas guys?
thanks
Quick update
I've managed to get the Leo Lite ROM running and everything is good except that damn exclamation mark next to the phone to phone, which means I can't get the phone working.
Anyone know know why this is???
Have you tried the sim in a different phone?
could just be a simple issue
And I know it a simple thing............but have you got flight mode on?
johnerz said:
Have you tried the sim in a different phone?
could just be a simple issue
And I know it a simple thing............but have you got flight mode on?
Click to expand...
Click to collapse
Thanks for the reply John.
Yeah currently having to use the sim in an ancient motorola and it works fine, tested with calls and texts. Also tried turning on and off flight mode but still that bloody exclamation mark stays.
That sounds like its been blocked. Theres a network there it just isn't letting it connect. Did you buy it second hand? or off ebay?
samsamuel said:
That sounds like its been blocked. Theres a network there it just isn't letting it connect. Did you buy it second hand? or off ebay?
Click to expand...
Click to collapse
Hey Sam
Do you know what, I did buy it second hand, from a reputable store in town.
However this raises more questions than answers;
1. Why would it be blocked after several weeks of normal use.
2. Doesn't some sort of message need to be displayed stating the handset has been blocked.
Does anyone know if this is what happens when a HTC HD2 is blocked? i.e. the exclamation being shown all the time.
I presume a handset is blocked for security measures like theft. I will take it back to the shop tomorrow, they will have all the details of the person who sold it to them.
However is there no way this can happen from flashing custom ROMs? Even though that doesn't really make sense cause I had a ROM that was working fine and this happened when I was out and about.
It could be a bad rom, but it certainly wouldn't be in every rom.
I think id try going back to the stock rom, radio and spl (i.e an sd card flash, do you now if it has a provider locked rom?) and see if it is still there. If it still won't work, then it's definately either hardware or network.
The reason it could have taken weeks is, , seller trades in phone for cash, waits a little while, thinks 'i know'..., reports the phone lost/stolen to claim on insurance, insurance won't pay out without the imei being blocked.
samsamuel said:
It could be a bad rom, but it certainly wouldn't be in every rom.
I think id try going back to the stock rom, radio and spl (i.e an sd card flash, do you now if it has a provider locked rom?) and see if it is still there. If it still won't work, then it's definately either hardware or network.
The reason it could have taken weeks is, , seller trades in phone for cash, waits a little while, thinks 'i know'..., reports the phone lost/stolen to claim on insurance, insurance won't pay out without the imei being blocked.
Click to expand...
Click to collapse
Well I've tried flashing at least 6 custom ROMs, all show the exclamation mark.
The phone was sold to me as being unlocked to all networks, however I never tried with anything other than a o2 sim.
Now going back to the original ROM has its own problems. First off i'm quite new at this so sorry for sounding silly. How on earth do i go about finding out what the original stock rom, radio and spl is?
When I have these I can't easily go back as I don't have a pc, using a mac. I would have to use the sd card way but I can't find an official signed .nbh file.
I have a brand new T-Mo US HD2 with similar issue (out of the box). It's like the radio will not initialize. Did hard resets, tried to force it finding a carrier, etc, and it just will not turn on the radio.
I did find out that there is a likely issue with my SIM slot. If I attempt to remove my SIM card (which works fine in other phones) it is almost unremoveable and feels jammed in. However, once removed, I get connectivity via wifi and touch response is great.
If I insert a SIM card, it takes a LOT of pressure to reinsert it (yes, inserting it in the correct orientation), and the phone cannot connect turn on the phone's radio. Also, I get random phone.exe and credential.exe error message (plus the phone becomes very slow.
Don't know if you have any of these other symptoms, but the lack of connectivity sounds similar.
Supposed to get a replacement HD2 today, and we'll see.
I had the same problem too. I got unlocked code from tmoile and everything working fine for a month. It was working great after upgrade the latest rom 3.14 from tmobile download site (i got the message from them to upgrade), until i went out off country last month then the phone could not turn the phone's radio on. It kept at airplane mode. I been try to flash back and forth all the tmobile .50 stock rom and still having the problem.
Does any one know the issue to fix it? TIA
Looks like a hardware fault. You need to open case and check bottom two brass hinges are in working order and correctly hinged to make contact with antenna which is on the rear case at the bottom.
Follow the guide of opening s HD2 on YouTube there is a factory guide to dismantling the HD2.
xlr8me said:
Looks like a hardware fault. You need to open case and check bottom two brass hinges are in working order and correctly hinged to make contact with antenna which is on the rear case at the bottom.
Follow the guide of opening s HD2 on YouTube there is a factory guide to dismantling the HD2.
Click to expand...
Click to collapse
Thanks for reply xlr8me. I just check the two brass hinges at the right side of usb connector. It looks fine to me. The other thing i didn't mention on the above post I was flash the dft_leo_nand android after tried all the stock rom from tmobile and the android said "no sim card", i also checked and cleaned the sim slot. Do you think any thing else to cause that problem?
One more thing without the sim or sd card the about phone show up all info of phone: imei, serial..... But with sim card in it just blank when i read the about phone hardware info. Thanks again
Did you try simcard from another carrier?
cecobald said:
Did you try simcard from another carrier?
Click to expand...
Click to collapse
Yes I did tried the sim from the carrier of the asia country i was traveling to last month, that why i call tmobile to get the unlock code before i go. When i was there and inserted their carrier's sim and it won't work, even when i get back to U.S. I been tried either tmobile or at&t sim too. The phone radio won't turn on. The rest is working ok except those above error messages "A problem has occurred with device.exe" and "Credential.exe".
Do you think i can reflash with WWE rom .50 radio instead of tmobile's official rom?
Thanks
htcphonelover,
You will have to reset the phone back to default rom from htc website. You may also need to reformat sd card but the radio should still work regardless of whether the sd card is in or out.
My only concluding thoughts are that if the above fails to work then try a different sim card and still no good then probably something with the motherboard on HD2.
Good luck and update us with any new info..
Hi,
I rooted my phone using the ultimate s=off guide on this page:
http://forum.xda-developers.com/showthread.php?t=858996
However, with a SIM card in the phone, it says "No Sim card in phone (emergency calls only)"
I've tried both a Rogers and Mobilicity Sim card and they both work in other phones. How can I get it to read my SIM card?
Thanks in advance for any help. I really hope I can get this working.
I'm really hoping for a reply here, because I have a feeling that the phone is damaged and I bought it on ebay.
I flashed the phone with the royal ginger rom and I tried adding APN settings for Rogers, however nothing pops up for me to select after I click save. It is just an empty black screen.
Is it worth it to buy an unlock code from ebay and try unlocking it that way? It looks like to me that the phone is not recognizing the SIM card at all.
If you used the gfree method and added your APN, it should work, unless theres no coverage in your area.
corey.t.m said:
I'm really hoping for a reply here, because I have a feeling that the phone is damaged and I bought it on ebay.
I flashed the phone with the royal ginger rom and I tried adding APN settings for Rogers, however nothing pops up for me to select after I click save. It is just an empty black screen.
Is it worth it to buy an unlock code from ebay and try unlocking it that way? It looks like to me that the phone is not recognizing the SIM card at all.
Click to expand...
Click to collapse
Did it work before you flashed the rom?
JDV28 said:
Did it work before you flashed the rom?
Click to expand...
Click to collapse
No it did not. As soon as I got the phone I tried putting my SIM in and it did not ask me to input unlock code. So I rooted it using the gfree method and it still didn't read my SIM card. I'm left to believe that I was sold a broken phone, so I'm going to ask the seller for a refund.
corey.t.m said:
No it did not. As soon as I got the phone I tried putting my SIM in and it did not ask me to input unlock code. So I rooted it using the gfree method and it still didn't read my SIM card. I'm left to believe that I was sold a broken phone, so I'm going to ask the seller for a refund.
Click to expand...
Click to collapse
yep, good idea. hardware problem that I'm sure the seller knew about
On a side note. Is it possible that the seller did an unroot and reset to factory settings improperly that is what broke the phone? They claim it was fully functional and the seller did do this before shipping, so if that is the case I''m going to make it clear.
corey.t.m said:
On a side note. Is it possible that the seller did an unroot and reset to factory settings improperly that is what broke the phone? They claim it was fully functional and the seller did do this before shipping, so if that is the case I''m going to make it clear.
Click to expand...
Click to collapse
i havent heard of unrooting destroying hardware on a phone... :/
Ok, thank you for your help. This phone was definitely broken when they sent it to me then. They are feeding me a load of bs at the moment. Good thing this purchase was protected by paypal.
corey.t.m said:
No it did not. As soon as I got the phone I tried putting my SIM in and it did not ask me to input unlock code. So I rooted it using the gfree method and it still didn't read my SIM card. I'm left to believe that I was sold a broken phone, so I'm going to ask the seller for a refund.
Click to expand...
Click to collapse
That's your best move but first, slide a piece of folded paper into the SIM slot and then put the SIM card in under it so it'll make contact, that's the only way my MT4G will recoginze the SIM. I use regular notebook paper folded once and cut to be about 1/2 the width of the SIM slot and long enough to let me grab it and pull it out so I can remove the SIM.
Try it, it might work. If it does, it's not a big deal, you can return the phone or you may decide to keep it.
corey.t.m said:
Ok, thank you for your help. This phone was definitely broken when they sent it to me then. They are feeding me a load of bs at the moment. Good thing this purchase was protected by paypal.
Click to expand...
Click to collapse
no problem, theres a thanks button for that do what the guy right ^ above me just said first and see if that works. if not, get your money back! Goodluck, I hope you decide to get another MT4G
xs11e said:
That's your best move but first, slide a piece of folded paper into the SIM slot and then put the SIM card in under it so it'll make contact, that's the only way my MT4G will recoginze the SIM. I use regular notebook paper folded once and cut to be about 1/2 the width of the SIM slot and long enough to let me grab it and pull it out so I can remove the SIM.
Try it, it might work. If it does, it's not a big deal, you can return the phone or you may decide to keep it.
Click to expand...
Click to collapse
Hmm, this is interesting. I'll try it when I get home. I've tried pushing on the SIM with a bit of pressure while the phone was on and it didn't make a difference though. The SIM slot is pretty tight though, do you place the paper first, then the SIM card?
Tried the paper thing and it still didn't work. Going to have to try and get a refund.
You know, now that I think about it, the phone was powered on when it arrived. It was in postal for about a week, could that have caused the SIM to get damaged?
I have a at&t unlocked play 4g working with my tmobile and the at&t 2.3.3 has bloated apps they installed. I found a website that has a stock 2.3.3 firmware for an r800at and install it onto the phone with flashtool, now is this a vanilla 2.3.3 gingerbread or is it going to install the same way the phone is now with all the at&t apps n stuff?
If not what will be required to install a stock android vanilla 2.3.3 or even the new 2.3.4 onto the phone and Im not rooted btw just unlocked. Thanks
pctektgg said:
I have a at&t unlocked play 4g working with my tmobile and the at&t 2.3.3 has bloated apps they installed. I found a website that has a stock 2.3.3 firmware for an r800at and install it onto the phone with flashtool, now is this a vanilla 2.3.3 gingerbread or is it going to install the same way the phone is now with all the at&t apps n stuff?
If not what will be required to install a stock android vanilla 2.3.3 or even the new 2.3.4 onto the phone and Im not rooted btw just unlocked. Thanks
Click to expand...
Click to collapse
The 2.3.3 R800at FW I found has all the AT&T bloat. Just install the generic 2.3.4 R800a FW and it will add features (screenshot, tethering, etc) get rid of all of AT&T's bloat including some of the games (it will add Tetris and Bruce Lee but get rid of Tbloxx My City and SIMS 3). Sony Ericsson's bloat will still be there but it is MUCH more manageable.
CZroe said:
The 2.3.3 R800at FW I found has all the AT&T bloat. Just install the generic 2.3.4 R800a FW and it will add features (screenshot, tethering, etc) get rid of all of AT&T's bloat including some of the games (it will add Tetris and Bruce Lee but get rid of Tbloxx My City and SIMS 3). Sony Ericsson's bloat will still be there but it is MUCH more manageable.
Click to expand...
Click to collapse
Cool thanks for this info.... Now just google the 2.3.4 or do you hvae a website to get the fw, and is it easy to install?.... Just use that flashtool I found at the xperiagamer website and is it easy as 123 or what?
I dont have to be rooted right? Thanks
pctektgg said:
Cool thanks for this info.... Now just google the 2.3.4 or do you hvae a website to get the fw, and is it easy to install?.... Just use that flashtool I found at the xperiagamer website and is it easy as 123 or what?
I dont have to be rooted right? Thanks
Click to expand...
Click to collapse
I got it from the "Xperia PLAY Super Compilation" thread on these forums and just used Flashtool to load it. It couldn't use cellular data until I manually entered my APN settings (it would fail to get it automatically and suggest going to Sony Ericsson's website), so you may want to write them down or back them up with an app first. You do not have to be rooted.
CZroe said:
I got it from the "Xperia PLAY Super Compilation" thread on these forums and just used Flashtool to load it. It couldn't use cellular data until I manually entered my APN settings (it would fail to get it automatically and suggest going to Sony Ericsson's website), so you may want to write them down or back them up with an app first. You do not have to be rooted.
Click to expand...
Click to collapse
When you say cellular data you mean the internet right like having a data plan on your plan right? If so... I dont have to worry about that since I never had any data plan yet
Why does the stock at&t firmware pick up data plan? Why not the 2.3.4? Thanks Again
pctektgg said:
When you say cellular data you mean the internet right like having a data plan on your plan right? If so... I dont have to worry about that since I never had any data plan yet
Why does the stock at&t firmware pick up data plan? Why not the 2.3.4? Thanks Again
Click to expand...
Click to collapse
the stock 2.3.4 FW meant for the r800a does not have the APN settings for the AT&T r800at which is why you should use a apn backup app or write them down.
Milenko2121 said:
the stock 2.3.4 FW meant for the r800a does not have the APN settings for the AT&T r800at which is why you should use a apn backup app or write them down.
Click to expand...
Click to collapse
Yep, but it does go online and try to retrieve them. Supposedly, it can only do this over WiFi without APN data in the first place but I have tried that and it still fails. Also, when it attempts it without WiFi, you can see the HSPA "H" logo appear in the status bar for a moment and it *IS* online for that moment even without APN settings (you can load a web page if you request it at the instant).
Now, I think I finally figured out why it was sometimes saying that it wasn't connected to the Internet even though it was and was successfully loading the page even while the error was displayed: When you back up and restore APN settings or flash from 2.3.3 R800at to 2.3.4 R800a without wiping user settings, there are TWO APN entries, only one of which works. The first one is the one I needed to delete. I couldn't select it anyway (radio button would always go back to the second APN settings entry). I first tried deleting the second one to force selection of the first and I lost all data until I restored my APN settings from my backup again.
Ok so I just followed the " Little flashtool tutorial" guide from " Logseman " on this forum and just flashed my 2.3.3 USA play 4g at&t r800at to the latest north america 2.3.4 r800a firmware.
I got 2 questions:
#1: After the flash the flashtool said in the log this:
"For flashtool, Unknown Sources and Debugging must be checked in phone settings."
What does this mean and do I do this?
#2: Also I notice when the phone is on the locked screen the tmobile word at the top right corner under the time is there but when I unlock it to the home screen the tmobile word goes away, is this ok for this new firmware? The gingerbread 2.3.3 alsways displayed tmbole word all the time. Thanks
One more question I also notice when doing a cold turn off and back on it even takes longer for it to boot compared to the at&t branded firmware is this normal too? Or maybe because it was the very first boot and it was arranging files and such? Thanks
Sorry more questions where is or to get the xperia games icon that was on the home scrren with the stock at&t firmware. I know if I slide out the gamepad it auto opens it but sometimes I use the icon without always slideing in and out the gamepad?
Not a complaint just want to learn if its a reginail thing to specific roms or something but when i go to xperia play and then more games it has all or some of the games in the list that the stock at&t rom had but this one even has more games I never heard of and some are free. why is this? thanks
pctektgg said:
Ok so I just followed the " Little flashtool tutorial" guide from " Logseman " on this forum and just flashed my 2.3.3 USA play 4g at&t r800at to the latest north america 2.3.4 r800a firmware.
I got 2 questions:
#1: After the flash the flashtool said in the log this:
"For flashtool, Unknown Sources and Debugging must be checked in phone settings."
What does this mean and do I do this?
#2: Also I notice when the phone is on the locked screen the tmobile word at the top right corner under the time is there but when I unlock it to the home screen the tmobile word goes away, is this ok for this new firmware? The gingerbread 2.3.3 alsways displayed tmbole word all the time. Thanks
One more question I also notice when doing a cold turn off and back on it even takes longer for it to boot compared to the at&t branded firmware is this normal too? Or maybe because it was the very first boot and it was arranging files and such? Thanks
Sorry more questions where is or to get the xperia games icon that was on the home scrren with the stock at&t firmware. I know if I slide out the gamepad it auto opens it but sometimes I use the icon without always slideing in and out the gamepad?
Not a complaint just want to learn if its a reginail thing to specific roms or something but when i go to xperia play and then more games it has all or some of the games in the list that the stock at&t rom had but this one even has more games I never heard of and some are free. why is this? thanks
Click to expand...
Click to collapse
The debugging is mostly if you want to root right away or do things over the ADB interface. You don't have to do it.
How did you get it on T-Mobile? Unlock code? Unlocked bootloader? Mine only says AT&T on the lock screen. It does take longer on the first boot as it creates cache files and such. It saves space in your status bar.
The icon has been renamed from "Play Games" to "Xperia(tm) PLAY," which doesn't quite fit in the portrait mode. Find it in the app drawer and make another shortcut to it by holding on it a second and then dropping it where you want on the Home screen. The "More Games" section changes all the time. The Bruce Lee game is new. I used Titanium Backup on the AT&T ROM to backup TBloxx My City and SIMS3 and reloaded them on the generic FW so I have all of them showing in my launcher.
CZroe said:
The debugging is mostly if you want to root right away or do things over the ADB interface. You don't have to do it.
How did you get it on T-Mobile? Unlock code? Unlocked bootloader? Mine only says AT&T on the lock screen. It does take longer on the first boot as it creates cache files and such. It saves space in your status bar.
The icon has been renamed from "Play Games" to "Xperia(tm) PLAY," which doesn't quite fit in the portrait mode. Find it in the app drawer and make another shortcut to it by holding on it a second and then dropping it where you want on the Home screen. The "More Games" section changes all the time. The Bruce Lee game is new. I used Titanium Backup on the AT&T ROM to backup TBloxx My City and SIMS3 and reloaded them on the generic FW so I have all of them showing in my launcher.
Click to expand...
Click to collapse
Yes the very first boot took long but now it boots fast like normal.
I unlocked it by removing the battery and peeling off the white sticker and then on the bare circuit board theres two contact points that that you use a paper clip and touch both contact points with each ends of paper clip after of course you straighten out the paper clip first, then while holding u plug the phone to the computer usb port for about 10 seconds and that will unlock a locked xperia play 4g.
And yea the tmbile wording is at my locked screen it just goes away once unlocked to home screen, but I thought if I remember right the stock at&t rom had that t-mobile wording all the time.
Thanks
came in to help but everything seems answered............pctektgg check your inbox
I beleive for our phones there isnt any unlock codes, you have to do the procedure that I did.
After removing the white sticker underneath the battery, lay down the phone vertical/upright but the back of the phone still facing you/up.
Then turn the phone to the your right so the phone will be laying sideways.
Then while looking down at it sideways look towards the top left corner area of the green circuit board you will see gold contact points area, well right there theres 3 little circle gold contact points in a row, well the ones you want to touch/jump is the 1st and 3rd one which the 3rd is the last one. Dont worry about the middle one.
What I did was have the usb cable plugged in to the pc already before doing this, then used a paper clup to make like a u-shape then used it to touch the contact points.
So I first make sure the contacts are being jumped/touched and hold for about 10 to 15 seconds but after about 2 seconds into it being jumped/touched I plugged in the usb cable into the usb port on the actual phone and keep holding like this for about the 10 to 15secs i mention above.
Before doing all this make sure your windows has the sony pc companion installed and the drivers for your phone are working within windows and such.
After doing this pop in your sim card and put battery in but dont put sticker back on yet and battery cover, If you still get the sim unlock pop up, do the steps couple more times, if it doesnt work then you will need a special tool to install on the pc for this procedure to workl then. Heres the link where i got the unlocking procedure.
try these free steps incase they work before buying it for 25 bucks or so. If my steps are confusing then yea I would just buy the procudere from this website I give you and you'll bne good to go. Just dont waste time trying out different websites for a code cause there isnt any.
http://www.cellunlocker.net/
PS: You do this all without the battery in, only after you want to try to see if its unlocked you put battery back in.
pctektgg said:
I beleive for our phones there isnt any unlock codes, you have to do the procedure that I did.
After removing the white sticker underneath the battery, lay down the phone vertical/upright but the back of the phone still facing you/up.
Then turn the phone to the your right so the phone will be laying sideways.
Then while looking down at it sideways look towards the top left corner area of the green circuit board you will see gold contact points area, well right there theres 3 little circle gold contact points in a row, well the ones you want to touch/jump is the 1st and 3rd one which the 3rd is the last one. Dont worry about the middle one.
What I did was have the usb cable plugged in to the pc already before doing this, then used a paper clup to make like a u-shape then used it to touch the contact points.
So I first make sure the contacts are being jumped/touched and hold for about 10 to 15 seconds but after about 2 seconds into it being jumped/touched I plugged in the usb cable into the usb port on the actual phone and keep holding like this for about the 10 to 15secs i mention above.
Before doing all this make sure your windows has the sony pc companion installed and the drivers for your phone are working within windows and such.
After doing this pop in your sim card and put battery in but dont put sticker back on yet and battery cover, If you still get the sim unlock pop up, do the steps couple more times, if it doesnt work then you will need a special tool to install on the pc for this procedure to workl then. Heres the link where i got the unlocking procedure.
try these free steps incase they work before buying it for 25 bucks or so. If my steps are confusing then yea I would just buy the procudere from this website I give you and you'll bne good to go. Just dont waste time trying out different websites for a code cause there isnt any.
http://www.cellunlocker.net/
PS: You do this all without the battery in, only after you want to try to see if its unlocked you put battery back in.
Click to expand...
Click to collapse
I'm pretty sure that this only works when you have SETool or are remotely connected with someone who does and has software for accessing your USB ports.
CZroe said:
I'm pretty sure that this only works when you have SETool or are remotely connected with someone who does and has software for accessing your USB ports.
Click to expand...
Click to collapse
Yea I think your right about a setool program because I just looked at the email that unlock website I mention here sent me a link to download the software and instructions to do the procedure I explain here and with that software running and when finally plugging in the phone to usb cable of the last step then about about that 10 seconds of holding the jumper on the 2 contact points the software pops up with a windows saying "unlocking done".
I had my wife plug the usb to the phone side since I was holding the phone and paper clip with my hands, thats when she told me about the pop window saying its unlocked.
The software they give you even has a youtube video built in into the software to show you the exact steps involved and they use tweezers instead of paper clips.
I was just hoping this will work without that tool software but I guess not.
I have just received a Nexus 4 off ebay today. Said it was a month old, unlocked etc.
I got it for the Mrs. She powered it up, and inserted her O2 sim and it said "no service".
We haven't done a thing to the phone but turn it on. Is there a reason for this?
I've attached the software details.
X82X said:
I have just received a Nexus 4 off ebay today. Said it was a month old, unlocked etc.
I got it for the Mrs. She powered it up, and inserted her O2 sim and it said "no service".
We haven't done a thing to the phone but turn it on. Is there a reason for this?
I've attached the software details.
Click to expand...
Click to collapse
Have you tried to set the Settings->Wireless&Networks->Mobile Networks->Network operators on "Choose automatically"?
It may have been set to another carrier by the previous owner.
Clicking set automatically doesn't seem to do anything. And when she clicks mobile networks, which usually shows a list, nothing happens.
X82X said:
Clicking set automatically doesn't seem to do anything. And when she clicks mobile networks, which usually shows a list, nothing happens.
Click to expand...
Click to collapse
Have you tried adding your APN manually
http://service.o2.co.uk/IQ/SRVS/CGI...ion,question=ref(User):str(Mobile),CASE=19044
http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network
Take the sim out and make sure its in properly, then re insert and reboot, and try again to find network, try choosing o2.
I had this problem and it just seemed to fix itself while doing the above
Wait is the IMEI present in settings?(don't post a photo)
Sent from my Nexus 4 using xda app-developers app
It does come up with a IMEI when I go into settings. As you can see from the attached, there is no signal at all. I've tried mine and her sim. This phone looks brand new, the guy said he used it for a month, it's running 4.3. Everything works but this.
X82X said:
It does come up with a IMEI when I go into settings. As you can see from the attached, there is no signal at all. I've tried mine and her sim. This phone looks brand new, the guy said he used it for a month, it's running 4.3. Everything works but this.
Click to expand...
Click to collapse
Did you update the APN or are you just going to keep telling us that the guy used it for a month and that it looks brand new?
Whats the point of even putting in an APN when I have NO signal and it can't even scan for networks.
Secondly, I think it's faulty. I noticed the sim tray isn't sitting flush, with or without a sim card inside. And more worryingly, I just tried the to add an APN, it didn't even save, and there is this rippling effect on the screen if I press the back of the phone, or front. It's in the exact same spot. Even holding the phone in the hand and gripping causes the effect, It's like an invisible stick is poking at the screen, distorting it. Hard to explain.
Maybe all this is irrelevant, but I'm suspicious.
Have you tried performing a hard reset? It could possibly be blacklisted, amongst other things.
Sent from my Nexus 4 using Tapatalk 4
Looks like the IMEI is blocked. This can mean the phone is reported stolen and therefore the IMEI is blocked.
Send from my Nexus 4
Really? It's there a way I can check without first accusing this person?
Sent from my HTC One
X82X said:
Really? It's there a way I can check without first accusing this person?
Sent from my HTC One
Click to expand...
Click to collapse
one way, but i dont know if this will help you http://www.t-mobile.com/VERIFYIMEI.ASPX
heres another way https://prod.eie.net.au/portal/template/MYMIMEIInquiry.vm
Thanks for that. Both tests included a seperate paid one, show no problems, no blocked IMEI.
The only road I can think of to go down now is the whole unlocking bootloader, flashing other modems/roms etc.
X82X said:
Thanks for that. Both tests included a seperate paid one, show no problems, no blocked IMEI.
The only road I can think of to go down now is the whole unlocking bootloader, flashing other modems/roms etc.
Click to expand...
Click to collapse
is that micro sim working in another phone? if your sim card works in anotger phone, then the n4 itself is the issue. my first n4 i returned within a day, it wasnt reading any sim cards at all.
Both sims work fine in other phones. I'm so annoyed by this, it's near mint condition. This guy had to know it was faulty surly.
Sent from my HTC One
X82X said:
Both sims work fine in other phones. I'm so annoyed by this, it's near mint condition. This guy had to know it was faulty surly.
Sent from my HTC One
Click to expand...
Click to collapse
it could be the phone itself then. the n4 has a known issue with faulty sim readers. btw, was your sim cut down to a micro size or is it an actual micro sim?
btw, this simms works fine too
It's a proper micro sim. I just want to be sure that it's nothing my end before I start moaning and getting refunds. But at the moment I think there is no other option. Would trying to flash another radio make a difference? Or is it futile?
X82X said:
It's a proper micro sim. I just want to be sure that it's nothing my end before I start moaning and getting refunds. But at the moment I think there is no other option. Would trying to flash another radio make a difference? Or is it futile?
Click to expand...
Click to collapse
the radios might play a role for a little better or worse reception, but one wont not give you a connection and another will is highly improbable.
It's imei related. Since you stated it's present & not erased, that means it can't register with the network due to a possible blacklist.
Also micro Sims and normal Sims that are cut will both function in the nexus(I've tried both).
Sent from my Nexus 4 using xda app-developers app
Hello,
I just got the Axon on amazon, a 2nd hand one.
I inserted my sim card and there is no way to have the cellular radio on. I did an full wipe twice, swapped sim, inserted a new one... nothing. Signal strength is zero. I tried also to do an emergency phone call (it should work even without the simcard) nothing. It says that I'm in aeroplane mode. But it's not. I did a manual search of the network, it says error while searching for networks... If I select choose automatically it says registered on the network (but it's not!).
I installed LTE discovery and it says that radio is off... I've tried to reset data connection... nothing...
any thoughts ?
I will send the phone back to the seller but if it's just a software glitch I would rather keep it ....
Marco
red.eye said:
Hello,
I just got the Axon on amazon, a 2nd hand one.
I inserted my sim card and there is no way to have the cellular radio on. I did an full wipe twice, swapped sim, inserted a new one... nothing. Signal strength is zero. I tried also to do an emergency phone call (it should work even without the simcard) nothing. It says that I'm in aeroplane mode. But it's not. I did a manual search of the network, it says error while searching for networks... If I select choose automatically it says registered on the network (but it's not!).
I installed LTE discovery and it says that radio is off... I've tried to reset data connection... nothing...
any thoughts ?
I will send the phone back to the seller but if it's just a software glitch I would rather keep it ....
Marco
Click to expand...
Click to collapse
-Look on the back of the phone, below the Dolby Atmos and "do not dispose of" symbols, and tell me what is the model of the phone. It may be an A2017, and if that's the case maybe they installed the wrong modem and erased the IMEIs
-Try putting your SIM on the 2nd slot
-Try finding the phone's IMEI from the system, maybe it is under About phone - Signal status or sth like that.
-Try another SIM
Those are my ideas for the time being. I also remember there was a secret code that you can put on the phone app, it opens a settings app with a bunch of tweaks and you might be able to change something. Just google "axon 7 secret codes" or similar
Choose an username... said:
-Look on the back of the phone, below the Dolby Atmos and "do not dispose of" symbols, and tell me what is the model of the phone. It may be an A2017, and if that's the case maybe they installed the wrong modem and erased the IMEIs
-Try putting your SIM on the 2nd slot
-Try finding the phone's IMEI from the system, maybe it is under About phone - Signal status or sth like that.
-Try another SIM
Those are my ideas for the time being. I also remember there was a secret code that you can put on the phone app, it opens a settings app with a bunch of tweaks and you might be able to change something. Just google "axon 7 secret codes" or similar
Click to expand...
Click to collapse
Hello,
many thanks for your answer...
I've both IMEI available, I've tried 4 different sims in all slots, the situation is the same. I've also found some secret codes,
*#*#4636#*#* and from the phone info tab I says service: radio off ...
red.eye said:
Hello,
many thanks for your answer...
I've both IMEI available, I've tried 4 different sims in all slots, the situation is the same. I've also found some secret codes,
*#*#4636#*#* and from the phone info tab I says service: radio off ...
Click to expand...
Click to collapse
Send it back... almost 100% not a software issue
Mine stopped working out of nowhere, the radio that is. I sent it back in and they send me a new one, no questions asked. Although the replacement they sent me may have been refurbished and I set the phone down and picked it back up and the screen was unresponsive after. It turned on but I think the digitizer got unplugged or something because I couldnt do anything on the screen. Yay for mid-range phones?
JHaste said:
Mine stopped working out of nowhere, the radio that is. I sent it back in and they send me a new one, no questions asked. Although the replacement they sent me may have been refurbished and I set the phone down and picked it back up and the screen was unresponsive after. It turned on but I think the digitizer got unplugged or something because I couldnt do anything on the screen. Yay for mid-range phones?
Click to expand...
Click to collapse
I've read that you can fix that by applying pressure on the screen, like in the center, then going to the sides or something like that...
The digitizer is the same plug as the screen though, so it didn't get disconnected
Choose an username... said:
Send it back... almost 100% not a software issue
Click to expand...
Click to collapse
sent
many thanks!
Marco