[Q] OTA update (when?) - myTouch 4G Q&A, Help & Troubleshooting

I just bought my MT4G and have had it up and running for 9 hours now. It says I'm running Android 2.2, so I assume that means I have not received the OTA update yet. That wouldn't concern me, except my friend who got the phone the exact same time as me as already received the OTA notification. The only difference between the two phones is my friend's has been on Wi-Fi the whole time. Should that help, or is there something else I can do to request the update?

theres a thread on this, but U can't really do anything but wait. theres no rhyme or reason to when. Took my 3 days. doing *#*#checkin#*#* suppose to check for it, but didnt help me

TeeJay3800 said:
I just bought my MT4G and have had it up and running for 9 hours now. It says I'm running Android 2.2, so I assume that means I have not received the OTA update yet. That wouldn't concern me, except my friend who got the phone the exact same time as me as already received the OTA notification. The only difference between the two phones is my friend's has been on Wi-Fi the whole time. Should that help, or is there something else I can do to request the update?
Click to expand...
Click to collapse
After 48 hours you can call tech support and try to get on the batch push list. That will take up to 7 days, possibly. I just hit my 7 day period late last night -- still no update. Taking my phone in to swap it today since that was the next resolution the last call to tech support gave me.

Genocaust said:
After 48 hours you can call tech support and try to get on the batch push list. That will take up to 7 days, possibly. I just hit my 7 day period late last night -- still no update. Taking my phone in to swap it today since that was the next resolution the last call to tech support gave me.
Click to expand...
Click to collapse
Hmm that's discouraging. I'd really like to not have to bring my phone back in. Hopefully it shows up soon. If it hasn't within 48 hours, I'll call tech support. Thanks for the info.
It's surprising that my buddy got his update within a few hours and while connected to Wi-Fi. Cellular data wasn't working yet because his account hadn't been provisioned correctly, yet he still got the update before me!

You can force the update yourself now so it doesnt really matter either way... if you just want the update and not root just do the first half and stop when it gets into the rooting part... but the only reason i can think of for you wanting the update badly is so you can root it :/ but maybe not... anyway heres the instructions:
[GUIDE] Forcing update 2.2.1
hope that helps

Related

Eris MR2 is live

Not sure yet if it is the same as the leak but here it is.
http://www.pcdphones.com/phone_downloads.aspx?bid=126&cid=1&mid=353&carrier=Verizon Wireless
Tip its the same as the leak.
Is this confirmed or OTA Pushed? How do we trust this website? Maybe they are just posting the leaked image.
MD5 of both RUU's leaked and this one match 100%
8B10DA4A49F762584D806AC398368D39
If That website is a "Reputable Source" then it appears the rom Football leaked is 100% Legit as is this. Windows EXE Matches 100%
that site is where verizon wireless hosts its updates, download a software update for any other HTC phone from vzw and that is where it will take you
Nice, Good to know then it appears all of us earlier updaters are in the good. Perhaps a Mod can merge these threads under "Droid Eris MR2 Update Official" or something of the likes, maybe a sticky with all the Updates and there MD5?
Do i have to wipe my phone and all of it settings for this update?
yes per the website it will wipe your device
So, I guess we are getting another update before we get 2.x on Jan 22, or is this the update on Jan 22. I was told by HTC and three diff VZW techs the update on the 22nd is some form of 2.x.
Who knows.... I hope your right but I won't be holding my breath.
Me too, I wish this MR2 is just a "incase build" theyll release it if there not done with 2.0 for our device? Either way, if there is no clear upgrade path from the MR2, I guess thats what phone insurance is for oops lost my phone!
Legit
It's Legit Folks heres from the VZW PDF, also VZW confirms over the phone. Heres the Fix:
"Rare instances where the display locked or
appeared to be in an out-of-service state when
attempting to wake up the DROID ERIS from
screen saver mode no longer occurs"
http://support.vzw.com/pdf/DROID_ERIS_Update.pdf
Another Confirmation...
The 1.17.605... software is 100% supported by Verizon. I had issues with my phone freezing and called them. They are shipping a new device with this update on the phone...
What a waste.. all it fixes is one thing, and not even the important thing.
Not even the important thing? I take it you were one of the lucky ones whose touch screen stopped responding? Mine did it several times a week. Sometimes during calls I was waiting for and couldnt answer, only had to yank battery and reboot... waste of 5 mins to call back.
FireSokar said:
Not even the important thing? I take it you were one of the lucky ones whose touch screen stopped responding? Mine did it several times a week. Sometimes during calls I was waiting for and couldnt answer, only had to yank battery and reboot... waste of 5 mins to call back.
Click to expand...
Click to collapse
Mine did it like twice the whole time I had it. Not as big a deal as, say, the WiFi chip never working, ringtone sometimes not going off, or how about the YouTube app never playing any videos? Or the constant switching from 3G to 1X after sending or receiving a SMS, resulting in slapping the USB cable into the bottom twice as often as you should??
ataranine said:
What a waste.. all it fixes is one thing, and not even the important thing.
Click to expand...
Click to collapse
It was important to some of us. I have several threads on this. Obviously they got enough complaints to issue a fix.
Thanks.
OTA
Got this version as an OTA update last night. Hopefully what we heard about this being the update dropped on the 22nd was untrue; holding my breath for 2.1!
Just got the OTA as well. Forgot to grab a google link before i installed it though
Still don't see the new update on phone, even under the update section.

For those that got their OTA over the air...

IE, by getting a text/notification on their phones and not downloading from the link...can you please post where you are and approximately when you received your notification?
I just want to see if there's any kind of a pattern.
I think some of us prefer to just wait for the notification, rather than download it and have to jump through hoops for one reason or another, and those that haven't gotten it are probably wondering why and when they might.
Thanks in advance.
I'll second that, but my theory is that the server might be going by date of purchase- oldest first... I got my G2 just shy of 2 weeks ago, live in CA and nothing yet-
Just download it and put it on the phone. There are no hoops... it's super easy.
you can follow the instructions in my OTA thread (which was apparently moved to Android Dev.)...
I was going to wait for the OTA update initially but I came to the conclusion that it was going to take a while before I received it...so I updated manually.
Very simple process, nothing can go wrong & you'll notice a great performance boost in the phone itself.
jmd1981 said:
Just download it and put it on the phone. There are no hoops... it's super easy.
Click to expand...
Click to collapse
I agree took maybe 10 min to do it all.
i just did mine manually why wait till u receive the update.
in terms of finding out if some1 in ur city has gotten it and what not... as far as i knew from the g1 updates, they were sent out randomly. it didnt matter if u were the 1st person in the world 2 get the phone or last.
this is what i have heard and read from my g1 days. supposedly it was a random thing.
Just got mine about 5 mins ago....Long Beach, CA.
Sent from my T-Mobile G2 using XDA App
Just got mine about 10 min ago... Det Michigan
Sent from my T-Mobile G2 using Tapatalk
I got mine yesterday... very early. I preordered the G2 so... there might be something to that guess of date of sale. Who knows though? really, just download it from the link. Any newb can do it in like 10-15 minutes. no need to wait...
Its completely random. My wife and two friends got theirs on different days. I just said f it and manually updated
0300 PST @ Fresno,CA
3:15 am PST Los Angeles
Got mine this morning Friday mornign around 8 or 9am in metro Atlanta
Can't you use the CHECKIN code to force the OTA? My wife just got the G2 a couple days ago, I did the checkin, and within minutes she received the OTA.
Sent from my SGH-T959 using XDA App
If I were T-Mobile, I would actually try to *ensure* that the OTA goes out in a geographically random manner. Geography would be the one of the *last* places I would look for any sort of pattern. It's probably done via IMEI #s.
When I checkin it just says it checked in and that's as far is it goes.
Nonentity018 said:
When I checkin it just says it checked in and that's as far is it goes.
Click to expand...
Click to collapse
I checked in many times and it doesn't really help unless you have been out of service or had the phone off... it will come to you when its ready checking in doesnt really help any in my case... I checked in over and over and over... this morning on the way to work the update just came... made my morning!
Nonentity018 said:
When I checkin it just says it checked in and that's as far is it goes.
Click to expand...
Click to collapse
It won't notify you of the OTA until it's done downloading it. To see if it's downloading, go to Settings -> About Phone -> System Updates. If the checkin works, you should see it downloading there.
Sent from my SGH-T959 using XDA App
This morning I woke up about 10 minutes early by a faint light on the floor, it was my screen on full blast lol, with the words, "Upgrade radio etc etc blah blah." O went ahead and click yes and accept and about 10-15 minutes later it was done.
Havnt noticed anything yet, I hope my once every 2-3 day radio loss will stopp happening. Ill drive home and when I get home my radio will be off (no reception) and airplane mode if off also, nothing has been triggered. Only way to get reception back is to restart. Since it only happens once every 2-5 days I dont consider it a big enough deal to bring in. Especially since i dont have dead pixels and i have a strong hinge.

update available but download failure

just checked for updates on my fascinate as part of my weekly routine, but it started downloading and said download failure - network error. any help. im anxiously waiting a working gps galaxy s device before i spend the money on the car mount. plese help or any ideas just let me know.
Got the same thing last night at about 2am. Now it says there are no available updates. Oh well
every time ok check for updates it seems to check for a minute or so. then it stops and I get no answer...is this normal?
Sent from my SCH-I500 using XDA App
hey guys turns out after i failed update about 30 times i tried some tweaking and erased the radio file. when i spoke to verizon about the problems and to get a replacement phone the rep told me the update was for 2.2 and that they been waiting for it to come out. i dont know how true this is cuz i havent seen the fireworks yet online about the update, but ill find out today when i get the replacement device.
They have been telling people for months that 2.2 was out and you will receive a notification on your phone. I was told that when I bought mine on launch day. Its commonly referred to as bull Ishmael.
Sent from my ADR6300 using XDA App
I had a similar problem. My phone downloaded it but failed the install. I called Verizon and they said this is a common problem. I am getting a new (Not refurb) shipped to me within a week. No harm no foul. I'd call Verizon.
My phone failed about 10 times to get DI01, and then one time it just worked. I recommend being stationary in an area with a few bars of 3G. Even then, it's a crapshoot. It doesn't mean your phone is defective or in need of replacement.
I consider myself lucky to have gotten a phone that has so far been free of the most of the problems that have plagued many of the galaxy s phones. Gps was fantastic on my phone until I flashed super clean v4... For some reason I often, though not always, had problems with gps not locking on. Location has always been spot on right from the start. Now with dj05 the gps issue has also been non existent.
The same was true when di01 came out. The OTA update was as smooth as could be. I was not rooted at that time.
Sent from my SCH-I500 using XDA App
Gurm said:
My phone failed about 10 times to get DI01, and then one time it just worked. I recommend being stationary in an area with a few bars of 3G. Even then, it's a crapshoot. It doesn't mean your phone is defective or in need of replacement.
Click to expand...
Click to collapse
Some of us can't install though and according to the Verizon tech I called it's certain MEID numbers so it's still not a bad idea to call I would say.
When I got DI01 it got partway through downloading a zillion times before finally working.
Ive flashed back to my factory images a few times after messing around (they were pre DI01...I keep forgetting to make current ones)
Every time I update it sucks and takes 5 to 10 tries
I think the servers are just teh suck.
Do you have to be stock in order to get the update? Every time I try to check for an update I get an FC. I'm currently running Stupidfast 1.1.23 Kernel & JT's Super Clean ROM. Also, is this update worth getting now or shall I just wait?

When did you guys get the update?

I just bought mytouch i been using it for 6 hours. I know there has been ota update for it. How long did it take for you to get the update?i see there is no option to "check for update"
I've had mine for 9 days and still don't have the update. Is there a manual update?
Sorry guys, I got mine right after turning it on, I assume we mean 2.2.1?
jafu said:
I've had mine for 9 days and still don't have the update. Is there a manual update?
Click to expand...
Click to collapse
i dont think there is manual update you should call tmoibile because you are suppose to get update in 48hrs
It is usually to the IMEI number not being updated in their system. So call the customer service and make sure they have the right IMEI for your new phone. Once they change it make a couple of calls and you should get it within 4-8 hours.
Well, I did an online chat with TMO and asked when I would get the update. They told me I would get it by the 15th. 10 minutes later I got the update. YAY!!
Please post questions in Q&A section.
I got mine 24 hours after I called support.
I waited almost 14 days with no updates. I had to exchange the phone because of something unrelated and my new phone got the update in less than 15 minutes after I inserted the sim and made a call.
I had my phone for over a week with no update. My t-Mo profile still showed my MT3G 1.2. I changed the phone on my profile to the MT4G, made calls that evening and the next morning, the update notification was present. Coincidence? Do not know but received the update.
MT4G rocks!!
Had my phone for about a month now, phone is correct on my plan and the IMEI is correct but I still haven't received the update.
got my update within 2 hours after i bought the phone.
I was literally pulling out of the T-Mo parking lot on the day of purchase (1st. day of release) and got the update notification.
I was just about in disbelief!
Im confused about the update my phone came in the mail today its already running 2.2.1. Do was that the update out is the update some thing else.I've had the phone on for six hours and haven't received any updates any ideas?
Sent from my HTC Glacier using XDA App
jriv said:
Im confused about the update my phone came in the mail today its already running 2.2.1. Do was that the update out is the update some thing else.I've had the phone on for six hours and haven't received any updates any ideas?
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
2.2.1 is the update... newer phones people are receiving are preflashed with it
i also got a mytouch4G a week ago, what update are you talking about? the only update i got was an update for qik video chat. i went into software information and it says android version 2.2.1 and software number 1.17.531.2 is that the update?
Mattyfromma said:
i also got a mytouch4G a week ago, what update are you talking about? the only update i got was an update for qik video chat. i went into software information and it says android version 2.2.1 and software number 1.17.531.2 is that the update?
Click to expand...
Click to collapse
Seriously? All you needed to do was look one post up and you would see that 2.2.1 was the update. A lot of phones only shipped with 2.2 on release day. So 2.2.1 IS the update.
I waited 2 weeks, became inpatient and forced the upgrade. My first android....so that process was perfect to help me understand framework, ADB and file structure.
Viva la Android!!!!

Android 8 update issue

Hi guys,
I bought a htc u ultra when I was living in Australia but early this year I moved to Sweden. Now my issue is that android 8 is out, but my phone can't find the ota update. How come? I have received other ota updates in Sweden but the oreo update will not be found. Is there a way I can get it pushed to the phone?
I've contacted htc, but they are bloody useless, they just tell me to contact Google which I can't even find a email address or anything for help.
Hoping some bright spark can help me.
No help for you. Your device CID is for Australia and for this region the update is not yet released.
So why couldn't the retard at htc just tell me that? I swear they have the worst customer support ever. Told them this is my last htc mobile
Willan Zar said:
So why couldn't the retard at htc just tell me that? I swear they have the worst customer support ever. Told them this is my last htc mobile
Click to expand...
Click to collapse
Like they care about you. Statistically you got yourself a budget phone that is pretending to be of premium level. That means your next purchase will be in 2-3 years.
I'm blunt but that is life. I made my decision of getting this piece knowing there is almost no community and is already forgotten by manufacturer. It was cheap so I didn't care if I brick it by customizing. It the moment I'm working on a dirty port of LineageOS to it so I won't rely on HTC (unless I hit the kernel issues). If succeed I might consider sharing it bit wider.
But anyway - don't get too emotional. There is literally nothing that great with Oreo to get angry over. You could actually flash the LeDroid 2.1. It has been reported to work with Nougat backbone. So you get Oreo with Nougat Radio and Kernel. But then really say bye to HTC direct updates if they ever happen.
QDT said:
It was cheap so I didn't care if I brick it by customizing. It the moment I'm working on a dirty port of LineageOS to it so I won't rely on HTC (unless I hit the kernel issues). If succeed I might consider sharing it bit wider.
Click to expand...
Click to collapse
please:victory:
Oreo 8.0 Released in Australia!
QDT said:
No help for you. Your device CID is for Australia and for this region the update is not yet released.
Click to expand...
Click to collapse
HTC contacted me via social media to inform me that as of today, May 31st, the Android 8.0 Oreo update is available for HTC U Ultra phones purchased outright in Australia! Mine updated to 2.21.710.3 today.
Julian1961 said:
HTC contacted me via social media to inform me that as of today, May 31st, the Android 8.0 Oreo update is available for HTC U Ultra phones purchased outright in Australia! Mine updated to 2.21.710.3 today.
Click to expand...
Click to collapse
Then I suggest you to make TWRP copy of the system partition just after upgrade and share it with @LeeDroid so he could update his custom ROM also for Australia.
I just got the upgrade too - I can't believe how laggy it is now.
Haven't performed a reset yet, hoping it will clear up after a few days.
Extremely disappointed...
Battery seems *slightly* better however!
lachlanwilliam said:
I just got the upgrade too - I can't believe how laggy it is now.
Haven't performed a reset yet, hoping it will clear up after a few days.
Extremely disappointed...
Battery seems *slightly* better however!
Click to expand...
Click to collapse
I did a factory reset and first few weeks was ok - much better than on nugat. But now after two month of use I see that slowdowns and lags are more common. Especially when the phone gest worm it can literatury stars to crawl.
Actually I'm thinking to upgrade to U11
Update: the battery is absolutely shocking now.
Tested it yesterday, left on a table after charging all night to 100%
Screen turned on twice throughout the day and after 6 hours and 25 minutes it's at 1% and the power off warning is shown.
Spoke to HTC support who have ignored my last 3 messages so won't be getting a HTC phone again.
Absolutely ridiculous.
Was a fantastic phone after first purchasing it (first 3 months) but now after 6 months - shocking
lachlanwilliam said:
Update: the battery is absolutely shocking now.
Tested it yesterday, left on a table after charging all night to 100%
Screen turned on twice throughout the day and after 6 hours and 25 minutes it's at 1% and the power off warning is shown.
Spoke to HTC support who have ignored my last 3 messages so won't be getting a HTC phone again.
Absolutely ridiculous.
Was a fantastic phone after first purchasing it (first 3 months) but now after 6 months - shocking
Click to expand...
Click to collapse
Did you try a factory reset?
Or check e.g. gsam batters stats from play store and have a look at doze/active stats or warlocks and so on, mostly there is an app (or system) running in background and consuming battery
ChavezD said:
Did you try a factory reset?
Or check e.g. gsam batters stats from play store and have a look at doze/active stats or warlocks and so on, mostly there is an app (or system) running in background and consuming battery
Click to expand...
Click to collapse
Yep,
it's been reset 3 times so far.
I did have a look at gsam, what a great application - thanks!
Have a bunch of wakelocks - mainly around Google Fitness (I definitely don't use it) and a bunch of wifi 'wlan rx wakelock' too so currently troubleshooting that,
One thing I did notice however - on attempting to clear the cache partition, I have some notes in the 'recovery mode' screen
"handle_cota_install install cwpkg to /cache/cota/cwpkg.zip
handle_cota_install install cwprop to /cache/cota/cw.prop
E: cant open /sys/class/power_supply/battery/capacity
handle_cota_install: Cant mount /sdcard"
That battery one doesn't sound very promising.... perhaps that is one of the reasons why? The phone doesn't know what size battery is installed because it can't read the capacity configuration file?
I'm not rooted so I can't check to see if it's present myself
zzz
HTC should fix this sort of thing - i'm not sending it away to get looked at/reflashed for 3 weeks
Remove/never update the google app

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