WI-FI Problem - Desire HD General

Hi All,
i switch wi-fi on and the phone find the access point and connect to it. But it doesn't navigate to the net or market or anything else. Otherwise if I use the 3G it works perfectly. Just try to initialize it twice. Same problem.
Some suggestions?

alfa71omega said:
Hi All,
i switch wi-fi on and the phone find the access point and connect to it. But it doesn't navigate to the net or market or anything else. Otherwise if I use the 3G it works perfectly. Just try to initialize it twice. Same problem.
Some suggestions?
Click to expand...
Click to collapse
Hmmm, could be a multitude of different things. A few questions:
1 Are you rooted?
2 What security settings do you have on your router?
3 Have you ever been able to connect to the web thru your router?
Answer them and I will try to help.
Sent from my DHD

misterzak said:
Hmmm, could be a multitude of different things. A few questions:
1 Are you rooted?
2 What security settings do you have on your router?
3 Have you ever been able to connect to the web thru your router?
Answer them and I will try to help.
Sent from my DHD
Click to expand...
Click to collapse
Hi MrZak,
1) phone is not rooted, unboxed 16 hours ago;
3) I always use the router with a mac and a pc on windows xp
2) I do have some doubt about the router (it's a cisco linksys). Even iPad has several connection problem BUT, i tried a different router last night (3Com) and it doesn't work too while iPad works fine.

Firstly, update the phone from:
Settings / About Phone / System Software Updates
If that doesn't help, try a factory reset.
Also, when you go into your router settings is the phone showing up under devices?
Sent from my DHD

misterzak said:
Firstly, update the phone from:
Settings / About Phone / System Software Updates
If that doesn't help, try a factory reset.
Also, when you go into your router settings is the phone showing up under devices?
Sent from my DHD
Click to expand...
Click to collapse
No update available
Factory reset done
I have to check

alfa71omega said:
No update available
Factory reset done
I have to check
Click to expand...
Click to collapse
It could be a simple IP problem. Try with static address and see if you can access your LAN and internet.

tkolev said:
It could be a simple IP problem. Try with static address and see if you can access your LAN and internet.
Click to expand...
Click to collapse
It doesn't work BUT... I tried with the 3com router this morning doing a simple "restore default" in browser web. It worked. I tried to do the same at home with the Cisco Linksys router and... it doesn't work. Could it be the router?

alfa71omega said:
It doesn't work BUT... I tried with the 3com router this morning doing a simple "restore default" in browser web. It worked. I tried to do the same at home with the Cisco Linksys router and... it doesn't work. Could it be the router?
Click to expand...
Click to collapse
Can you please try to put a static address and ping it from the local network. Preferably ping it from a computer that is connected to the router via cable rather than wireless. If you can ping it, the problem is definately with the router. Also please check if you have MAC security enabled on the router. If you do, you'll have to add the DHD's MAC address to the table.
EDIT: Or you can try to install ping from the market and see if you can ping your router.

tkolev said:
Can you please try to put a static address and ping it from the local network. Preferably ping it from a computer that is connected to the router via cable rather than wireless. If you can ping it, the problem is definately with the router. Also please check if you have MAC security enabled on the router. If you do, you'll have to add the DHD's MAC address to the table.
EDIT: Or you can try to install ping from the market and see if you can ping your router.
Click to expand...
Click to collapse
I installed the pinger from the market. Anything to ping. It states "WIFI network may block outgoing ping request". Simply WiFi on the phone doesn't work . Any suggestion?

alfa71omega said:
I installed the pinger from the market. Anything to ping. It states "WIFI network may block outgoing ping request". Simply WiFi on the phone doesn't work . Any suggestion?
Click to expand...
Click to collapse
Try connecting through an unsecured network like some coffee's hotspot and if it still doesn't work, it's faulty. Until then, it's more likely to be your network setup.
Edit: just read your previous posts again. You say that it worked with the 3Com router, so it's not a problem with the phone. Check the security settings on the Cisco router. Check if it's using AAA/RADIUS server, MAC table, etc. The fact that it connects but no traffic passes through is symptomatic to a security problem, not a hardware one.
Sent from my Desire HD using XDA App

I had exactly the same problem, turned out it was my bt hub, a quick restore to defaults on my hub sorted the problem out.
Sent from my Desire HD using XDA App

owz206 said:
I had exactly the same problem, turned out it was my bt hub, a quick restore to defaults on my hub sorted the problem out.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
You mean reset the router?

Sorry for the late reply, yes reset the router
Sent from my Desire HD using XDA App

Set up your devices ip manually I get this a lot because dhcp keeps assigning the same addresses to different devices
Sent from my Desire HD using XDA App

Related

HD2 WiFi problem **HELP**

Please help, ive had my hd2 for a few days now and have had nothing but problems, might just give it back!
It picks up my home router but simplify wont connect, it just displays a small rotating circle likes it working but nothings happening.
When i remove the settings and retype the key code it keeps saying incorrect code but it isnt,
Anyone any ideas, can i some how reset the wifi settings, its taken me a few days to customize the phone so i dont really want to do a hardwear reset. Ive already a software restset.
Bloody htc!
What protocal are you using on your router? WPA, WEP?
Oh if your using an older Belkin router, I know of about 3-4 models that used to have trouble with WinMo, an update Router flash fixes it though.
Give us some more info on your router etc and Im sure we can help though
Sure your using the right password/key? if it says its wrongs it is probably wrong lol. Maybe try changing it to a more basic password as a test? like "password" and see if it can get connect.
knightrider66 said:
Please help, ive had my hd2 for a few days now and have had nothing but problems, might just give it back!
It picks up my home router but simplify wont connect, it just displays a small rotating circle likes it working but nothings happening.
When i remove the settings and retype the key code it keeps saying incorrect code but it isnt,
Anyone any ideas, can i some how reset the wifi settings, its taken me a few days to customize the phone so i dont really want to do a hardwear reset. Ive already a software restset.
Bloody htc!
Click to expand...
Click to collapse
Hi
Calm down. Give some information about your router and the type of security You use.
try these
1. Reset the router once
2. If you use MAc access list on the router then add your device's MAC to the list.
3. If you use N router then in the settings untick N mode protection.
Give more details about the third party software on the hd2 using radios (eg: tomtom, igo,gpstuner like these)
Good luck
HI guys thanks for helping out.
Obvious first - yes the key code is correct i use it on my laptop and iphone.
security mode says WAP-PSK/WPA2-PSK. Its a siemens ive been on the ip server addres and cant see any issues, im on my laptop using the wifi now and its working perfet.
Ive tried everything, changing passwords, settings both on the router and on the phone.
The hd2 is full of really stupid bugs!
Try to hardreset the PPC.
If it won't work, try to update your ROM to the latest available.
If it doesn't want to work, then try to connect to another WiFi without password and see the connection is successful.
If it works with an unprotected WiFi, try to connect to a different router but with protected WiFi.
If it works, then there is a problem with your router and I suggest to update your router's firmware.
funny wifi
the problem wit my hd2 is most of the time it shows wifi connected but i cant surf the internet and sometimes out of the blues it connects to the internet,cant figure out wats happening....
HI kholk, thanks for the help, ill work my way through it and hopefully get it sorted!
knightrider66 said:
HI kholk, thanks for the help, ill work my way through it and hopefully get it sorted!
Click to expand...
Click to collapse
Have you found the solution? I can help you my friend i had the same situation
I tried to connect yesterday my hd2 with my router. First it wasnt working aswell. Then i set the next things. Channel 9 (was auto), Encryption AES (was tkip and AES). Network mode is Mixed. Further have you installed Mac Filter? I installed this also. So if i have a connection thats it. I must fill in my macadres from my phone for i get fully connected.
Hi guys thanks all for you help call HTC UK support and their amazing advice was to do a full hard reset!
I really am having a lot of problems with this phone and i cant understand why their have been so many issues?!
Hi guys,
I have the same problem- HD2 shows it is connected, but no access to Internet(other- laptop, SE990 phone is connected and working OK)
For not to write about all, now situation is:
1. On router wrt54g2 temporary disabled wireless security, only mac filtering is on(laptop mac, SE mac, HD2 mac is allowed), router firmware is up to date
2.HD2 is like new after hard reset, no settings is done for connection to home network. HD2 wifi is on, looking for access points and connecting to only one available open network in my area- to my home network and shows it is connected but no access to Internet.
3. In router I can see all connected clients by mac. All 3(lap, SE, HD2) are connected. I use Network Magic software too but it is showing only my laptop and desktop are connected. SE is not connected according NM, but it is working OK.
P.S.
Do not know what else can help you in my problem(maybe some other router setting, but as other devices are connected without problems so maybe it is not important for now)
So only my HD2 can not access WWW
Can You guys help somehow please
I've got a similar problem with an HD2 over here. Wifi does switch on, but it just won't connect to my router. The cirkel that is supposed to show when connecting to a network doesn't show either. I'm using WPA2-AES security, and yes, i did use the proper network key. I haven't tried connecting to other networks/using an alternative encryption method because a lot of other devices will then have to be reconfigured and it's not my own place. My Touch HD and 2 laptop connect to the network without any problems. The only solution I came across until now is doing a hard reset, which I would rather not do... I'm using a stock dutch rom (V1.43). Is it possible that upgrading to the newer 1.48 will solve this problem?
Have you tried removing the wireless security password and trying again? Test to see if maybe you are indeed typing in the password wrong.
Also check your exception list on your router, it might be blocking any other devices coming in.
I have the same problem.. Get the spinning loading circle and thats it.. But if i turn my belkin wires g router running wpa2 off then straight back on again the phone connects fine. But if i then leave my house or disconnect from the network then try and reconnect it wont and have to do the same process again. Luckily im also running a speedtouch 585 modem router which the phone connects fine to.
hey maybe it takes only a WEP key and not WPA as most people have. this is certainly the case as mentioned in the Wifi router article below -
http://www.mobilityminded.com/5438/wi-fi-router-on-htc-hd2-application-overview
Again me
It seems that it is problem with my router. HD2 was able to connect to open wireless a.p. in my town and all sow to my friends router which is using WPA security. So my linksys is not compatible, or i will try some other settings on it, but as other router clients have no problems, i am loosing my hope to have my HD2 connected at home unless i change router. But then another problem- which router will be compatible with all my devices in prise range of 100$
And replying to blackheart2925 my friend is using wpa not wep, i do not know other settings on his router but it is not security problem.
One thing is strange for my HD2 shows it is connected, router shows mac of HD2 among connected clients, but only HD2 do not have access to internet
allann said:
Again me
It seems that it is problem with my router. HD2 was able to connect to open wireless a.p. in my town and all sow to my friends router which is using WPA security. So my linksys is not compatible, or i will try some other settings on it, but as other router clients have no problems, i am loosing my hope to have my HD2 connected at home unless i change router. But then another problem- which router will be compatible with all my devices in prise range of 100$
And replying to blackheart2925 my friend is using wpa not wep, i do not know other settings on his router but it is not security problem.
One thing is strange for my HD2 shows it is connected, router shows mac of HD2 among connected clients, but only HD2 do not have access to internet
Click to expand...
Click to collapse
how are you connected to internet is it router which dials to isp or you have made a broadband dial up on your desk top ...
if you have dial up shortcut on desktop then you can not use internet via hd then change setting in router
better way is hard reset router and then reconnect hopefully it will solve your issue ..........
commando0 said:
how are you connected to internet is it router which dials to isp or you have made a broadband dial up on your desk top ...
if you have dial up shortcut on desktop then you can not use internet via hd then change setting in router
better way is hard reset router and then reconnect hopefully it will solve your issue ..........
Click to expand...
Click to collapse
Router "dials" to my isp and share internet for all connected devices...
Yes, i am going to hard resset my router, but have not much hope i sucsess
PROB:
If your HD2 connects to router but you cannot enter any web site, do this:
SOLUTION:
enter your www router settings - wireless - access control - MAC Address Filtering Table ->>>>> add your HD2 MAC adress
enter your www router settings - firewall - access control ->>>>> add your HD2 MAC adress
so, you have to add your MAC adress of HD2 into router TWO TIMES into TWO PLACES!
I had the same problem and..... solved

Wifi lan without internet?

Hey.. i was wondering if i can make the HDs wifi router to a local LAN ROUTER ONLY.
I will use the phone as a local router to a test environment. In that i mean that i will use the phone as a test router where many clients can connect to, without using my mobilecompany 3g/whatever line.
When you create the wifi router now, you have to select which line i will use with the router.. but i cant deselect, so it only makes a virtual LAN with no internet connection.. Is that possible?
Alfetch said:
Hey.. i was wondering if i can make the HDs wifi router to a local LAN ROUTER ONLY.
I will use the phone as a local router to a test environment. In that i mean that i will use the phone as a test router where many clients can connect to, without using my mobilecompany 3g/whatever line.
When you create the wifi router now, you have to select which line i will use with the router.. but i cant deselect, so it only makes a virtual LAN with no internet connection.. Is that possible?
Click to expand...
Click to collapse
The first problem you have here, is that you can only connect 1 device to the wifi router, not multiple devices. Secondly, it does only route wifi, so I doubt you'd be able to create a LAN even if you could connect more than 1 device.
Have you looked at WMWifiRouter? (http://www.wmwifirouter.com/)
It's not free, but there is a trial version, and I believe it allows you to connect more than 1 device at a time. It would still be an internet connection, but everything would be assigned an IP address from the HD2, so you should be able to use it as a LAN regardless.
Also, it may be possible to use WMWifiRouter with the phone in Airplane mode, so that would obviously give you a LAN with no internet access. Again, you can't do this with the default router, but you may be able to do it with WMWifiRouter.
ok well..
Well... thats not right..
I had 3 computers connected to it today. So the thing that you only can connect 1 to the wifirouter, is sadly wrong...
I tried the thing putting it on airplane mode, but it doesn't work.. thats why i asked here. hehe.
I'll try the software you said
Alfetch said:
Well... thats not right..
I had 3 computers connected to it today. So the thing that you only can connect 1 to the wifirouter, is sadly wrong...
Click to expand...
Click to collapse
Okay, I take that back then. I've never actually tried it myself - that was something I read on here. Goes to show how trustworthy advice on here can be lol
Heheh
Found a crap solution. just create a new connection under connections which doesn't have any relation to your mobilecompany.
bah
Alfetch said:
Heheh
Found a crap solution. just create a new connection under connections which doesn't have any relation to your mobilecompany.
Click to expand...
Click to collapse
well that didn't work either.. hehe.. And the problem you suggested is a "copy" of what the HDs already installed wifi router.. So you dont got that posibility.
Alfetch said:
well that didn't work either.. hehe.. And the problem you suggested is a "copy" of what the HDs already installed wifi router.. So you dont got that posibility.
Click to expand...
Click to collapse
Yeah, I only suggested that really because I thought that the in-built version could only be used for 1 device at a time.
The only thing I can think of now is to set a proxy for the internet connection on your phone, either a fake one, or a real one that simply blocks HTTP requests.
Worth a try?
..
Yup. Ill try that
i'm actually not sure how to do that.. can you tell me how?
Alfetch said:
i'm actually not sure how to do that.. can you tell me how?
Click to expand...
Click to collapse
Yes mate. Go to Settings (or Settings tab, Menu, All Settings) and Connections, Connections, and then "Set up my proxy server". I just tried setting it to my home PC (which has no proxy server running on it) and it allows the data connection, but returns 404 errors for any HTTP requests.
I've just tested this and I get 404 errors when making HTTP requests on my laptop. It seems to do what you need.
Hope it helps mate
GREAT! I will test it thanks m8

[Q] Wifi problem

i'm having trouble connecting my dhd to wifi. it can connect but i cant surf to any pages?
can someone help me?
any error message available?
have you tried restarting the router and then try again?
if fails, could you use an terminal emulator to type in ifconfig and check the IP address assigned?
wich encryption are you using to secure the connection?
no the only message i get is when i open a page it says it cannot load it
i tried restarting the router but nothing helps
lets start at the basics and work our way up,
go to settings, wireless en network, and wi-fi settings.
check if Wi-Fi is turned on. if so, look a little bit below this in the wi-fi networks section, does your network SSID show up? any info listed if you check that?
if nothing show's up, try add Wi-FI network.
if all this is working properly. and you still can't go on the internet, we'll move on.
Is this the first time you have used your router?
Try with the security off if that works turn it back on and try again had to do this a few times with some of my old routers.
Sent from my Desire HD using XDA App
i'm not totally a noob
i activated wifi and saw my ssid, i entered my wep-key and tried to connect. it receives my ipadress (it says it) and then says its connected...
i use this router more then a year and with other phones it was never a problem.
only with this phone.
last phones were SGS and dell streak now this one and problem.
tried to change channels of my router but standard its channel 6 and change or no change always problems
nielsvg said:
i use this router more then a year and with other phones it was never a problem.
only with this phone.
last phones were SGS and dell streak now this one and problem.
tried to change channels of my router but standard its channel 6 and change or no change always problems
Click to expand...
Click to collapse
Have you tried turning off security?
Sent from my Desire HD using XDA App
yes i tried it without security but still nothing
do you use DHCP? if so, a change in lease time doesn't help? if not, enable DHCP
what about other networks? do they work?
(switch bands to another supported wifi band, if you use N, try G???)
a friend said that dhcp should be disabled?
It gives out the up address to all your equipment and should be on
Sent from my Desire HD using XDA App
i tried turning it on but still nothing
Does your router filter out unrecognised MAC addresses. I set my router to allow access to only recognised MAC's. Try looking for a MAC Address Filter on your router.
no mac filtering is turned off
Have you assigned manual IP's?
no manualy ip
Check what ip address your phone has should be the same as your router except the last bit eg.
Router 192.168.1.1
Phone 192.168.1.3
If not they can't talk as on different domains.
If they are ok try pinging your phone from your router (if you can) or use your computer
Sent from my Desire HD using XDA App
What router are you using?

[Q] Tab vs wifi [Solved]

Hi folks! since tonight i've a problem with my tab, apparently without reasons, it don't connect with my adsl router...
I've reboot tab, reboot router and flashed tas firmware
someone can help me?
Obviously there must be some changes that you don't remember...Have you tried different router? Which authentication method do you use? WEP, WPA? Try changing them?
Had the exact same problem with my Tab. It connected to my Linksys WRT54GS immediately after inputting the key code when I first got it, worked flawlessly for 2-3 days, then just would not connect anymore.
Spent a lot of time with Sprint and Samsung tech support, but they only could offer the "Factory Reset" option, but still were unsure if that would cure it. I have about seven devices that connect through this router - TV, printer, EVO, laptop, etc. and they all were connecting perfectly so I knew it wasn't the router.
Funny thing was, it would always connect to any open wifi I tried ie. Starbucks, etc. It just had problems with my home WAP-WPA secured router.
I set up a static IP on the router and that seemed to work and the Tab would connect again for a day or so, then again lost the ability to connect. I switched back from static IP to the normal config, and for whatever reason, the Tab connected and has been connecting ever since without issue.
If it keeps cycling through Connecting and Obtaining IP Address when you try to connect then try deleting the file /data/misc/dhcp/dhcp_list
Sent from my GT-P1000 using XDA App
Tetreaul said:
If it keeps cycling through Connecting and Obtaining IP Address when you try to connect then try deleting the file /data/misc/dhcp/dhcp_list
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
Yes! i've tried your suggestion and now it work, thank you so much!

[Q] Xoom WiFi inoperative

My WiFi was working fine on my Xoom, and now it gets stuck while "obtaining IP address." It says for a split second "remembered" as if it was connected and starts the ongoing circular process of "obtaining IP address" all over again. I saw that galaxy tab users had this same problem and found a resolution by connecting "static" instead of "DHCP." I didn't try that as I honestly don't know how. What I do know is that there are a few devices like my OG droid, my laptop, my mothers' laptop, my xbox 360 that are connected to the same WiFi network. This randomly happened, when I decided to disconnect from WiFi to run a speed test on 3G and I was unable to connect to WiFi ever since. I tried unplugging/plugging the routers, turning the Xoom off and on, and even went so far as to doing a factory reset on the Xoom and I still can't connect. 3G works fine, but I have a 1GB cap and I would rather only use that while I'm on the go, and obviously WiFi is definitely faster. If I can't resolve this, I still have enough time to return this thing. Call me a newb, but I need a little help!
I know you said you did a factory reset, but google stores wifi passwords in the cloud now. Try making the xoom forget the network you're trying to connect to.
My only other thought is that you need to go into your router's configuration and remove the xoom as a remembered device.
Bauxite said:
I know you said you did a factory reset, but google stores wifi passwords in the cloud now. Try making the xoom forget the network you're trying to connect to.
My only other thought is that you need to go into your router's configuration and remove the xoom as a remembered device.
Click to expand...
Click to collapse
How do I get the xoom to forget the network? How do I remove the xoom as a remembered device? Sorry but I really don't know how to do that..
EDIT: I went into settings>privacy>backup and restore> and unchecked "back up application data, Wi-Fi passwords, and other settings to googles servers and was still unable to connect.
I think if you long press on the wifi network it will give you the option to forget it.
As for the router, do you remember setting it up? The settings pages where you set the wifi name and password and such.. it should have a section where it tells you which devices are connected.
I have pressed "forget network" on the xoom several times when trying to connect. As for the router, do I remember setting it up? No, as a matter of fact I didn't set it up. Could I configure this thing from my laptop?
droiduser1988 said:
I have pressed "forget network" on the xoom several times when trying to connect. As for the router, do I remember setting it up? No, as a matter of fact I didn't set it up. Could I configure this thing from my laptop?
Click to expand...
Click to collapse
Of course, anything that's connected to the router should let you configure it. It's too complex to explain here, but you need to enter the router through it's IP address and find the configuration.
Find the manual for the router you have and go from there.
I'll try to look into that, any idea as to wtf happened? This is beyond an inconvenience..
I'm having much the same problem. After entering the passphrase it says 'obtaining ip address from....' and thats all. It never connects??? I have tried 'forget' several times and no luck.
I have been able to connect to unsecured wifi with no problems.
Use the free app "wifi static". Config to assign you a static IP on that network only and dhcp on others. Its something within android as I have the same issue in my phone with a few networks but not most.
Sent from my Xoom using XDA App
jcampbell037 said:
Use the free app "wifi static". Config to assign you a static IP on that network only and dhcp on others. Its something within android as I have the same issue in my phone with a few networks but not most.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
OK, tried it. NO GO! After entering the passphrase it STILL says 'obtaining ip address from....' I may be doing something wrong with the app since it comes with absolutely NO directions. If this is going to be an issue average folks will take it back!
Have any of you with this issue verified that the DHCP scope on the wireless network is not full or that DHCP is even allowed? The fact it works one place but not another tells me the issue may be with the network and not the device.
Dave
Sent from my Xoom using XDA App
I was having the same issues as you originally at first until I reset my router and my Xoom.
Sent from my Xoom using XDA App
je2345 said:
I was having the same issues as you originally at first until I reset my router and my Xoom.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
I also had this issue, I ended up fixing it by upgrading my router BIOS. the version that was on there was dated 2004 (yikes), and though the most current update was only 2006, it seems to have fixed the problem.
That or the reboot after the update as previous poster said and the update didn't really have anything to do with it, but either way it got fixed.

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