[Q] No audio through Zune Player - Focus General

Hey guys, first off I will say I am very impressed with wp7 so far. I have one complaint/issue with my Focus and was wondering if anyone else has run into it. Now, I could just be an idiot, but I have no sound when playing music through the zune interface on my phone. I used the 14 day free trial to download some music from zune to test it out on my phone, would that make a difference? It shows that all the music is on my device, and when I hit play the song progress bar is moving as if it's playing, there's just no sound. Am I doing something wrong here?
Thanks in advance for the help.

I don’t mean to be mean but did you turn the volume up from the left side vol button?

Tried It!
Haha yes, I tried the volume. Both through the headphones when plugged in as well as through the device itself with no headphones plugged in. No Sound!

You may want to try using it on a different set of headphones or other line-in. It could be faulty headphones, but if it's not, you at least ruled that out and can start looking towards software settings or possibly faulty hardware.
That said, has anyone had any luck using their zune pass on their phone? I'm not sure if there's a certain place to use the streaming feature, but every song I've searched for and tried to stream is only a 30 second preview.

Earphones
The earphones are definitely good. Used them on other devices ok and they work with everything else on the phone (slacker, web, fm radio, sounds, etc.). The phone audio works for everything else as well, it's just in the Zune hub itself that no sound plays. Like I said, it gives me the track time, title, and other info, every indication it's playing, but it just doesnt make a noise haha. Zune works on my computer fine with all the downloaded audio as well. does everyone else's device have loudspeaker sound if they just hit play on a song in the zune hub?

Does the phone work for taking / making voice calls or in apps that can produce sound?

Yeah, the sound works perfect everywhere else. In call, in call with headphones, games/apps from marketplace, etc. It's literally just the zune hub. That's why I'm wondering if it's something stupid like a setting im missing, or a could it have anything to do with the fact that I have a trial zune membership?
Frustrating to say the least.

You could try factory resetting your phone. Settings -> About -> Reset. It will wipe you phone clean though.

Zune Pass on the Phone
emjee87 said:
You may want to try using it on a different set of headphones or other line-in. It could be faulty headphones, but if it's not, you at least ruled that out and can start looking towards software settings or possibly faulty hardware.
That said, has anyone had any luck using their zune pass on their phone? I'm not sure if there's a certain place to use the streaming feature, but every song I've searched for and tried to stream is only a 30 second preview.
Click to expand...
Click to collapse
You have to hold down on the song to get the download option. Had to look that one up too.

cwiley2566 said:
You have to hold down on the song to get the download option. Had to look that one up too.
Click to expand...
Click to collapse
Or hit the 'play symbol' (circle with sideways triangle) next to an album or playlist or song and it will stream with out downloading to phone.

I'm having sounds problems too, but I can hear the music. I have to turn the volume up to at least 14 to barely hear it. I've tried multiple headsets, same problem. My normal listening level is 20-23, and I can still hear people talking around me, so I know it's not that I'm trying to blast it...I stopped blasting my music 20 years ago - trying have some hearing left for the future ;-)

Stuttering!
Somtimes I hear stuttering at the end of songs, especially Zune pass songs. Does this happen anybody else?

I get this audio problem too intermittently. A reboot of the phone fixes it. Do a long hold of the power button, and then another long hold when its powered down. So I assume its a software issue. Anyone figure out whats causing it?

lazyn00b said:
Somtimes I hear stuttering at the end of songs, especially Zune pass songs. Does this happen anybody else?
Click to expand...
Click to collapse
Yes, I've had it too.

Try this to test your audio:
Dial ##634# and press Call
Dial *#0289#
You should now be able to run through a few audio tests that will at least let you figure out if the hardware is functioning properly.

same problem here. happen to me alot, today it did it at least 2 times, i have to turn off the phone to make it work again...

Related

sound problem

My phone sounds work fine except when I play music, I get no sound. I can here some kind of light hissing when I hit play(feed back I guess), But no music!
I have tried putting music on my memory card as well as my phones memory. I have also tried diffrent albums.
I would guess this is probably an easy one to answer, but would like to let you know, yes I did turn the volume up. And I also made sure the little speaker Icon was not on mute.
Cheers
I think I may have a solution, which brings another problem. Ok, I just read on the MS web site it says that media player 10 will not play “protected” music. But bought this darn CD, so why can’t I listen to the music!!
Do I need to DL an older player or something?
Ok I just tried a song without protection, same problem.... Grrr, how come I am forced to hate all forms of windows…

Music Problem => The solution

If, like me, you have problems while using your HD2 like a music player... Here is the solution: don't stop the phone...
What I'm telling here is simple: It seems that, when using the poweroff/sleep/red button, the phone goes into sleep a little to deeply to be able to play music. You'll have music break or just stopping at the end of the track.
My solution is to "just" lock the phone (Start => Lock) and then, in the pocket... It will sleep by it-self soon.
Another key feature I was unable to use if I "force sleep" my phone is to change the playing volume... Try by your self and tell me if it helps you too
no problem here playing music after pressing the red button to send to phone to sleep. music plays fine for hours.
d3l1 said:
no problem here playing music after pressing the red button to send to phone to sleep. music plays fine for hours.
Click to expand...
Click to collapse
same here
Mine works also fine
Sorry for the bump but im having a different issue with the music tab, some1 might know a solution and i didnt feel like adding a new thread for something this 'small'
Well, i just today got my phone, and ive (obviouslly) been playing with it a bit, but something akward has happend, at first, when in the music tab, the side button controled the volume of the music, but now (hell idk what i did) it suddenlly changes the tracks when i press volume up/down.
(btw, did you guys get manuals? i just got a quick start wich doesnt cover half the tabs, including music tab)
I must have pushed something somewhere, but im clueless, anyone know what it could be?
I've never normally noticed any problems playing music with the phone on or in stand-by. Although when its plugged in and charging, FM radio does tend to freeze a few miliseconds every 30 seconds. But on battery power everything is just fine
don't have this problem :S
Actually, about my issue, i solved it, in a way you could say its a audio-plug-bug (like seen before in htc devices) i plugged in the headset and now its volume again, ive tried some stuff like unplugging while playing, on music or other tab, but wasnt able to reproduce yet, strange.
Kridek said:
If, like me, you have problems while using your HD2 like a music player... Here is the solution: don't stop the phone...
What I'm telling here is simple: It seems that, when using the poweroff/sleep/red button, the phone goes into sleep a little to deeply to be able to play music. You'll have music break or just stopping at the end of the track.
My solution is to "just" lock the phone (Start => Lock) and then, in the pocket... It will sleep by it-self soon.
Another key feature I was unable to use if I "force sleep" my phone is to change the playing volume... Try by your self and tell me if it helps you too
Click to expand...
Click to collapse
Had the same problem yesterday, will give you're fix a try
Im also getting pretty loud noise from the radio, whenever it is download emails or stuff. I´ve never had a device that does this before, when reception is low it sound all the time. it´s so poor for a 600 euro device, man. My hero never did this.
suicidal.banana said:
Sorry for the bump but im having a different issue with the music tab, some1 might know a solution and i didnt feel like adding a new thread for something this 'small'
Well, i just today got my phone, and ive (obviouslly) been playing with it a bit, but something akward has happend, at first, when in the music tab, the side button controled the volume of the music, but now (hell idk what i did) it suddenlly changes the tracks when i press volume up/down.
(btw, did you guys get manuals? i just got a quick start wich doesnt cover half the tabs, including music tab)
I must have pushed something somewhere, but im clueless, anyone know what it could be?
Click to expand...
Click to collapse
I've got no problems playing music and locking device. However, I have the volume key issue and the only thing that fixes it is a soft reset. I haven't been able to work out why it starts changing tracks instead of volume to start with. Anyone got any suggestions?
suicidal.banana said:
Sorry for the bump but im having a different issue with the music tab, some1 might know a solution and i didnt feel like adding a new thread for something this 'small'
Well, i just today got my phone, and ive (obviouslly) been playing with it a bit, but something akward has happend, at first, when in the music tab, the side button controled the volume of the music, but now (hell idk what i did) it suddenlly changes the tracks when i press volume up/down.
(btw, did you guys get manuals? i just got a quick start wich doesnt cover half the tabs, including music tab)
I must have pushed something somewhere, but im clueless, anyone know what it could be?
Click to expand...
Click to collapse
I had this issue just today, on top of the numerous other issues ive had. I did a soft reset and the volume buttons started behaving again.
However i noticed a different bug with the headphones. When i was listening to music on them and the phone locked, when i tried to unlock it by sliding the lock slider, i found the screen completely unresponsive. Unplug the phones and the screen responded. plug them back in, unresponsive. Maybe unplugging the phones would have solved the volume keys misbehaving as well, as it did for you. i dont think i tried that at the time.
This unit is so full of bugs, i have resigned myself to returning it overseas. A total pain at Xmas.
Man this is getting frustrating! My music player won't play any music from my microSDHC card now. It finds all of my songs, but I can only listen to about 10seconds before it locks up. I see the little circle-thingie in the left corner spinning and as soon as it stops the music player crashes.
same as above
I have the exact same problem as Toss3 above, couldn't describe it better.
It was working fine though, until i added some new folders. It always happens quite early in the song, so i tend to think that it's scanning the library in the background (the circle 'busy' animation) and it's encountering a corrupt file and is crashing (or at least a file the player considers as corrupt, because all those files work fine on my computer or iPod Classic).
So i'm really bothered, any help from you Toss3, if you find the solution, or from anybody else would be very appreciated.

[Q] No audio when playing music

I've had my Focus for several months, and just today I synced an album with it..
But for some reason, when I play the tracks I get no audio.. I see the play button activate and the time gague starts ticking, but no audible audio..
Is there something I'm missing?
3DPiper said:
I've had my Focus for several months, and just today I synced an album with it..
But for some reason, when I play the tracks I get no audio.. I see the play button activate and the time gague starts ticking, but no audible audio..
Is there something I'm missing?
Click to expand...
Click to collapse
try plugging in the original head phones that came with the focus then take them out and everything should be fine it worked for me when i had that problem, make sure it's not on vibrate.
A quick soft reset should fix that problem
I have had that a few times. I just turn the phone off and then back on and it works just fine.

Call's people whilst an AUX jack is in.

I've checked high and low on the forums for something similar or a solution to my problem, but alas I can't find anything so I'm starting a thread.
As the title state's my phone rings people whenever an AUX jack is in, listening to music, or hooked up to a stereo. I've tried restoring to factory setting's also I've tried different headphones and stereo's but still no joy.
T-Mobile
HTC HD Desire HD.
Any help or suggestions would be appreciated.
Many thanks.
Flynn.
Hmm, maybe I've got a similar probelm, I use normal 3.5mm in-ear headphones with my Desire HD and they are able to make strange things, if I gently move the jack, sometimes my phones starts a call to the latest called person, sometimes it skips to the next song, sometimes the music is paused.
I think that has something to to with the default headset funcionality, but it would be great if there was a way to lock any function other than playing music if no multi-functional headset is plugged in.
You're going to think I'm nuts but I've tried everything.
It seems to go berserk when you do a screwing motion with the 3.5mm jack. It doesn't make any difference what headphones I use whether they've got any calling buttons on them or not they just go absolutely mental.
I will admit to doing the calling bug that increases the music volume when you hang up straight after making the call.
But I still can't get around it and it's VERY frustrating, especially in the car.
The same problem
Hey, i have the same problem. This morning i was listening to music on my way to school. And all of the sudden it went berserk, started calling, skipping. What to do?
That happens if the AUX wire passes a current (many times stray) back to the phone. The phone just reacts in the way it would if a button was pressed on one of those headphones having an in-line mic/button.
A lot of times this stray current comes because of static build-up. I'm sure you guys know how to get rid of that. If it's not because of static, it might be because of faulty wiring on the audio enhancement (not usually the case), or if the audio enhancement and the phone function at hugely different potential differences (also, usually not the case).
As far as mine is concerned, freeing it of static usually helps.
One way to quickly judge if it's static that's the problem is if the call/skip/whatever usually takes place the minute you plug it in.
ferrarihap said:
Hey, i have the same problem. This morning i was listening to music on my way to school. And all of the sudden it went berserk, started calling, skipping. What to do?
Click to expand...
Click to collapse
Search for an app on the market called "headset blocker"
NO luck
The above post helps,
However im testing the new ICS rom by Lord Clockan and twistedumbrella and there is no compatability for ICS. Wondering is anyone knows what part of the phone controls headset controls so i can mak an app to block it on 4.0?
Its a real pain as i cant play music at all,
random apps start playing music over other apps and music stops in others, skips tracks etc. SO frustrating.
Take out headphones
Blow into the jack hole
Plug back in headphones
Sorted till the next time crap builds up in there.
Sent from my Desire HD using xda premium
radixon said:
Search for an app on the market called "headset blocker"
Click to expand...
Click to collapse
did this work for any one else, it doesn't seem to be working for me
rakinisbat said:
did this work for any one else, it doesn't seem to be working for me
Click to expand...
Click to collapse
This should answer your question:
geinome said:
The above post helps,
[...]
Click to expand...
Click to collapse
I have the same problem. And its realy anoyeing me . Cant listen to music at all anymore on my desire HD...
I have that problem for a while now. The blwoing inside technik did work for a while, but doesent anymore.
That headset blocker would be amazing if it would be working on ICS. Im on the LordMod Beta to.
@geinome would be amazing if you could make an app to fix that. But honestly i have no idea were in the sistem that headset control is located. Hope you can find it.
Found a Fix. Hope it helps you guys to.
I found an other App, that did solfe the problem for me eaven on ICS. The App Headset Interceptor is meant to let you choos, which Music App should receve the signal coming from the remote on the headset. But if you dont choose any from the Apps to get the signal, none dose and so none is cousing problems
Would love to post you guys the link to the market, but cant couse i dont have anouth post yet. But im sure i can sind it yourself
I hope this is solving the problem with the unwanted calls to. Couse i never had that problem, i cant test that.
you dont need any apps
you just need a needle to clean up the pocket lint inside the 3.55 jack.
for me it's usually enough to unplug the jack and plug it in again and all works well for the next month or so.

Music cutting in randomly

When I'm playing music, other music will suddenly cut in. I thought the problem was WinAmp, so I uninstalled / changed players, but the problem persists (now using UberMusic) .... any ideas???
I've checked currently running tasks and couldn't spot any suspects....
Vibrant KA6
thanks in advance.
Its probably your headphones. If there is a short in the wire your phone thinks you hit play/pause, and your samsung music player starts up. That's my guess.
Sent from my SGH-T959 using XDA App
jamaroufi said:
Its probably your headphones. If there is a short in the wire your phone thinks you hit play/pause, and your samsung music player starts up. That's my guess.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
thanks, but no; happens regardless of cord. I regularly use three seperate ones (connecting car, stereo and headphones). Just to be clear - one song is playing, then half way through another song cuts in and plays over the top - no pause at all.
I had a similar issue, but my music would just start randomly playing at any time. Sometimes just randomly, while locked and in my pocket, and it happened a few times for some reason when I opened up facebook. It's always one of the mp3's I have saved on my phone, and always the first in the playlist, like it was actually selected. I also couldnt get it to stop. It would either randomly stop on it's own or I'd have to turn the phone off. Opening up the media player didnt do anything at all. Hasn't happened in a couple months and I didn't do anything to fix it. Hope someone has an answer.
I get the same issue with mine. For me it happens most of the time with Google Music. If I press the play button from the lock screen, sometimes just clicking next on the music controls in the notification tray, and sometimes just randomly.
When I pull up Google Music, it will usually have whatever song is playing, but it will be shown as not playing. Sometimes pressing play, then pause will stop it. Other times, the only way to stop it is to let it play the song through or reboot my phone. Even ending the Google Music app from the Task Manager doesn't stop it.
Hopefully someone knows some more information on a fix for this.
P.S. This happens despite what headphones/cord I plug into the phone.
Try Headset Blocker in the app market...it's free and solved the problem for me...there are a few others but I don't remember the names
matlt said:
I had a similar issue, but my music would just start randomly playing at any time. Sometimes just randomly, while locked and in my pocket, and it happened a few times for some reason when I opened up facebook. It's always one of the mp3's I have saved on my phone, and always the first in the playlist, like it was actually selected. I also couldnt get it to stop. It would either randomly stop on it's own or I'd have to turn the phone off. Opening up the media player didnt do anything at all. Hasn't happened in a couple months and I didn't do anything to fix it. Hope someone has an answer.
Click to expand...
Click to collapse
Now that I think about it, you're absolutely correct - this only happens with mp3's that I've downloaded and are stored on the phone mem ... perhaps it's one of the download programs. I often use GTunes, which has an inbuilt player ... I reckon it's possible that it's stuffing me around.
@chronos7 nothing to do with headset controls... as mentioned, happens even with a cord going straight into an amplifier.
just updated to the new version of gtunes, called gpod. Will report back after some listening
I had that problem with either WinAmp or DoubleTwist. Both are uninstalled now and I haven't seen the problem in a while.
It was quite annoying.. whenever I would disconnect the car bluetooth it would start playing.
smitha22 said:
just updated to the new version of gtunes, called gpod. Will report back after some listening
Click to expand...
Click to collapse
didn't help ... sigh.
Extra info: it switches back to the original song sometimes. So, playing song a, song b cuts in for about 20 seconds, then switches back to song a. No pauses.
Try the headset blocker and see if that fixes the problem...I had the exact same issues and this solved the problem about 6 months ago and I haven't had the problem since...just try it and if it doesn't work then it's was free anyway but trust me it will work...
thanks Chronos, tried it, but no, didn't help.
Here's the fu**ing weird thing: i just copied all my music from my sd card to my pc. I then played some music with windows media player......... THE SAME THING HAPPENED! In the middle of a song another song jumped in for 15 seconds and then buggered off. Note that WMP never acknowledged any change, i.e. kept showing song a even when song b had cut in.
WTF? Corrupted files??
If it does the same thing on your PC it's not the phone, it's the MP3 file. Download from a different source. Some people still have trouble ripping/converting music so you get garbage/incomplete MP3 files sometimes.
Phrack said:
If it does the same thing on your PC it's not the phone, it's the MP3 file. Download from a different source. Some people still have trouble ripping/converting music so you get garbage/incomplete MP3 files sometimes.
Click to expand...
Click to collapse
I agree after some experimentation, but the problem originated on the phone itself. I can see this is the case because song a is polluted with song b and c, where both b and c are present on my phone and are completely unrelated to song a. I just encountered a Joy Division song with chunks of Prince and something else completely alien, but still all are my songs, not just ones that would have been inserted during the encoding process .... I wonder what program did this. I still think gtunes is a candidate, but have no evidence at all, except that in the aforementioned case all three songs were downloaded via gtunes.

Categories

Resources