[Q] AT&T will not give me an unlock code for the Focus - Focus General

I have been a customer with AT&T for well over a year.
Why will they not give me an unlock code for this phone.
Does anyone know of any reputable online unlock sources to use that might have the Focus as a unlockable phone?
Also would calling Samsung directly get me any further?

panman91 said:
I have been a customer with AT&T for well over a year.
Why will they not give me an unlock code for this phone.
Does anyone know of any reputable online unlock sources to use that might have the Focus as a unlockable phone?
Also would calling Samsung directly get me any further?
Click to expand...
Click to collapse
Unlocking is totally up to AT&T. Samsung won't help you on that. Whether or not online vendors can help is up to specific vendor. I know Samsung Captivate can't be unlocked by any 3rd party vendor and AT&T claimed 10-month exclusivity and refuse to give out any unlock code. Looks like Focus will be the same.
Just to be sure, you have a post paid account with AT&T and paid all your bills on time, right? That were the only criteria in the past determine whether or not AT&T will give you the unlock code for a phone. Now Captivate is the first phone that didn't follow that policy (iPhone is the exception).

Yes post-paid account and paid all my bills on time. They better not screw me on this. I mean its a world phone and I'm gonna be traveling out of the country. It's not like I'm gonna cancel my service with them. And even if I did they would still charge for early termination fees.

Did they give you any reason why?
You can still use it as world phone. Just have to pay AT&T $$$

Exclusivity to the carrier, the usual BS and the 10 month wait thing.

Can we get this unlock codes outside of at&t? or probably something like HSPL or something with that sort of access to the focus?

Quick update on the unlock fiasco....
I called Samsung direct and was transferred to their Level 3 technical support hotline and they gave me the unlock code without any struggles.
Make sure you put in a foreign sim and enter the unlock code and your golden.
Confirmed working by putting in a tmobile sim and made a phone call.

That's good to know
I never had problems getting unlock codes from them in the past though I remember someone saying the a/c should be in good status and beyond 6 months into the contract.

Nice! That IS good to know. Yet another reason why I'm starting to like this more than the iPhone where you get NO unlock code, ever, from anyone, for any reason.

panman91 said:
Quick update on the unlock fiasco....
I called Samsung direct and was transferred to their Level 3 technical support hotline and they gave me the unlock code without any struggles.
Make sure you put in a foreign sim and enter the unlock code and your golden.
Confirmed working by putting in a tmobile sim and made a phone call.
Click to expand...
Click to collapse
Can i have that number? Please?? Thanks

arimozuki said:
Can i have that number? Please?? Thanks
Click to expand...
Click to collapse
Hate to tell you the bad news, yet each unlock number is unique to the phone's IMEI.

i'm pretty sure he meant the samsung direct number

Ahh, ok and thanks for the clarification. My bad

arimozuki said:
can i have that number? Please?? Thanks
Click to expand...
Click to collapse
1-888-987-4357

Thanks much

panman91 said:
1-888-987-4357
Click to expand...
Click to collapse
I called AT&T, then SAMSUNG, then had AT&T call SAMSUNG.
The verdict is:
Samsung can get you to the screen where the NCK code should be entered.
BUT only AT&T can give you that code.
THe AT&T agent went on to tell me that they see in their system that unlock codes will be made available but some time next year... :-(
Does anyone know of other methods to get this unlocked? I'm spending some time in Europe at the end of the month and if I can't get this unlocked I'm just going to return it and get something else...

All you need to do is just call Samsung directly and tell them you have the NCK code.
Tell them you need to speak with Level 3 support.
The NCK code AT&T gave me was 97884489, but Samsung didnt even need that number when I called them the second time.
They will tell you to follow the process like this w/o a sim but you dont need to:
#7465625*638*CODE#
This wont work. Just get a non-AT&T sim card and enter in the unlock code they give you and voila your unlocked.

What is a NCK code? is this number specific to each individual phone?

Wow this is so great and worth trying

http://www.unlockallcellular.com/united-kingdom-vodafone-samsung-focus-np-97064.html
Here you pay $16.99, send you IMEI and get the code.

Related

How to unlock your G1.. for free

Alas, the question that is asked by many... finally answered.
People, please do NOT give in to scams such as these.
You can unlock your phone, for FREE by calling T-Mobile.
Dial in 611 and when prompted say "representative".
You will be prompted for the standard account authorization (last 4 digits of the primary account holders social), then be transfered to an eagerly awaiting T-Mobile customer representative, who will be more than willing to hand over an unlock code for you.
That's it. It's that simple.
As for unlocking in foreign countries, I'm not sure how that would work out for you guys. Get in contact with a T-Mobile customer in good standing, and I'm sure he can unlock it for you with no problems
Now that it's been posted, please STOP POSTING UP FAKE "HOW TO UNLOCK" TUTORIALS.
No one wants to buy your "new advanced revolutionary technique."
Knowledge is free.
Lol. Or yu could just flash jf's rc30.
Btw. One of the criteria for calling tmoh is that you have to have been with them for 3 months.
so i can call the # say representative my last 3 #s of my s.s.# and do i have to ask for 1 or do they just say it?
APrinceAmongMen said:
Lol. Or yu could just flash jf's rc30.
Btw. One of the criteria for calling tmoh is that you have to have been with them for 3 months.
Click to expand...
Click to collapse
jf rc30 is not for sim unlocking which is using the g1 on other networks like att. etc..
To get an unlock code call 611 then ask for representative they will ask for the last 4 # on your ss thats is on file for that account. Then they will ask you why you want to unlock it just tell them your going out of county and you would like to use your phone there.
They will put the order in and it will take 24hr-14day because they submit it to htc.
They will need the imei of your g1 go get that number dail #06#
Thats what i did and i got my code in 2days free of charge.
davidhooper4 said:
so i can call the # say representative my last 3 #s of my s.s.# and do i have to ask for 1 or do they just say it?
Click to expand...
Click to collapse
1. Dial 611.
2. Say "English"
3. Say "Representative"
4. Say/Enter the last 4 digits of your social.
5. Wait for rep.
6. Tell the rep you're leaving the country and want to switch to one of the local networks over there while you're gone. (they might try to sell you a roaming plan, but emphasize the fact that you are going to be using a local SIM and they'll understand)
7. Rep will now guide you through unlocking your T-Mobile G1.
8. Enjoy.
haykuro said:
1. Dial 611.
2. Say "English"
3. Say "Representative"
4. Say/Enter the last 4 digits of your social.
5. Wait for rep.
6. Tell the rep you're leaving the country and want to switch to one of the local networks over there while you're gone. (they might try to sell you a roaming plan, but emphasize the fact that you are going to be using a local SIM and they'll understand)
7. Rep will now guide you through unlocking your T-Mobile G1.
8. Enjoy.
Click to expand...
Click to collapse
that was soooooooo awesome man just got done and it worked so when i get the new unlock code how do i install it?
also can i switch between sim cards without canceling a plan or how does the switching sim cards work if i may ask?
not nesseseraly
haykuro said:
Alas, the question that is asked by many... finally answered.
People, please do NOT give in to scams such as these.
You can unlock your phone, for FREE by calling T-Mobile.
Dial in 611 and when prompted say "representative".
You will be prompted for the standard account authorization (last 4 digits of the primary account holders social), then be transfered to an eagerly awaiting T-Mobile customer representative, who will be more than willing to hand over an unlock code for you.
That's it. It's that simple.
As for unlocking in foreign countries, I'm not sure how that would work out for you guys. Get in contact with a T-Mobile customer in good standing, and I'm sure he can unlock it for you with no problems
Now that it's been posted, please STOP POSTING UP FAKE "HOW TO UNLOCK" TUTORIALS.
No one wants to buy your "new advanced revolutionary technique."
Knowledge is free.
Click to expand...
Click to collapse
i rang up t-mobile (UK) and they said they charge £15 to have it unlocked!
Also when calling in to tmo for your free sim unlock code make sure your bill is paid up to date.
It's not a scam if you're not a t-mobile costumer. I don't understand why this keeps coming up. T-mobile won't just send me a free code since I'm on ATT.
T-Mobile has to send you a code, try calling 1-877-453-1304.
oops! double post- browser issues....
so t-mobile HAVE to provide you with an unlock code if you ring them? What about if you aren't a customer and bought the phone off ebay? Can you get a friend with a t-mobile contract to ring?
u know u dont have to think about this if u buy one in Vietnam? I got mine for $464 with unlock code provided right at the couter desk. Errrhh... Do i miss something?
alexsandros said:
i rang up t-mobile (UK) and they said they charge £15 to have it unlocked!
Click to expand...
Click to collapse
I think there is a US law that's come into affect that all Carriers must allow customers to unlock there phone free of charge.
In the UK though carriers are allowed to charge and will.
If it is a UK phone then they don't need to give it free.. but if it is a US Phone you can call the US number or email them and get a free unlock code.
No Need to Lie
davidhooper4 said:
that was soooooooo awesome man just got done and it worked so when i get the new unlock code how do i install it?
also can i switch between sim cards without canceling a plan or how does the switching sim cards work if i may ask?
Click to expand...
Click to collapse
No need to lie. I got mine unlocked by calling in and telling them I wanted to unlock IN CASE I travel out of the country, which I do every few years...
alexsandros said:
i rang up t-mobile (UK) and they said they charge £15 to have it unlocked!
Click to expand...
Click to collapse
USA has a new law that requires all cellphone providers to unlock your phone (free of charge). It's your legal right to unlock your phone, in the United States.
UK may be different, and like I said, you may need to check with your local policies.
MontAlbert said:
so t-mobile HAVE to provide you with an unlock code if you ring them? What about if you aren't a customer and bought the phone off ebay? Can you get a friend with a t-mobile contract to ring?
Click to expand...
Click to collapse
Legally, if you are a T-Mobile customer for 3 months (or just a customer in good standing), you have the right to unlock ANY (T-Mobile) phone you'd like.
Regardless how you got your hands on it, as long as it isn't stolen, you are guaranteed an unlock code.
This article explains a little more about unlocking laws. (It speaks mainly about the legality of unlocking, but is aimed at the iPhone)
haykuro said:
Legally, if you are a T-Mobile customer for 3 months (or just a customer in good standing), you have the right to unlock ANY (T-Mobile) phone you'd like.
Regardless how you got your hands on it, as long as it isn't stolen, you are guaranteed an unlock code.
This article explains a little more about unlocking laws. (It speaks mainly about the legality of unlocking, but is aimed at the iPhone)
Click to expand...
Click to collapse
if you buy a phone off ebay, you cannot get the code from T-Mobile. If you buy a phone at full cost with no discount (subsidy) for signing a contract, you can have the phone unlocked immediately.
korndub said:
if you buy a phone off ebay, you cannot get the code from T-Mobile. If you buy a phone at full cost with no discount (subsidy) for signing a contract, you can have the phone unlocked immediately.
Click to expand...
Click to collapse
Not true. T-Mobile has to unlock it. It is the law by the FCC that any phone you buy can and must be unlocked by the original company on request.

Questions About Unlocking An HTC HD2

Hola peeps. I just ordered a new T-Mobile HTC HD2 off ebay Saturday, and i'm expecting it between tomorrow and Wednesday. I'm going to need the phone unlocked, and am planning to buy a $10 code off ebay. Now, has anyone else done this and it works? Where do people normally buy their unlock codes? If I accidently put in a wrong code how many tries do I have before it locks up? What happens when it locks up? Will a hard reset fix the lockup? Would someone here be willing to call T-Mobile for me if I give them my IMEI and ask for an unlock code? Thanks, hopefully I can get all my questions answered!
PurpleLlamaLover said:
Hola peeps. I just ordered a new T-Mobile HTC HD2 off ebay Saturday, and i'm expecting it between tomorrow and Wednesday. I'm going to need the phone unlocked, and am planning to buy a $10 code off ebay. Now, has anyone else done this and it works? Where do people normally buy their unlock codes?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=652562&highlight=unlock
http://forum.xda-developers.com/showthread.php?t=673791&highlight=unlock
http://forum.xda-developers.com/showthread.php?t=652512&highlight=unlock
PurpleLlamaLover said:
If I accidently put in a wrong code how many tries do I have before it locks up? What happens when it locks up? Will a hard reset fix the lockup? Would someone here be willing to call T-Mobile for me if I give them my IMEI and ask for an unlock code? Thanks, hopefully I can get all my questions answered!
Click to expand...
Click to collapse
I've never tried to unlock a phone myself, I've always taken them to the store and had someone there do it.
Anyone else wanna take a crack at those last three?
I think its 4 incorrect entries, and i also think it has to be reset by the carrier (or maybe manufacturer)
but maybe thats just poeple getting confused with sim card lock.
Hard reset wont affect it, its part of a different system within the phone, same with the unlock itself (when it works) and also the same with total call duration timers.
Ugh, so if I call T-Mobile, can I get an unlock code? I don't have any proof pf purchase and i'm not a customer. If I gave my IMEI to a person on T-Mobile could they unlock it for me if I cant?
PurpleLlamaLover said:
Ugh, so if I call T-Mobile, can I get an unlock code? I don't have any proof pf purchase and i'm not a customer. If I gave my IMEI to a person on T-Mobile could they unlock it for me if I cant?
Click to expand...
Click to collapse
T-Mobile can't unlock this one right off the bat.
As part of their new "Security", they changed the way the phones are locked now.
HTC is the only one who can get the unlock code, but they will only respond to T-Mobile.
You have to request the unlock code from T-Mobile and they will contact HTC, who will email the unlock code back to T-Mobile, who will pass it on to you. This process can take several weeks, depending on the workloads at each end of the process.
All of this is explained in those links I gave you from my first response, but some of it is buried in deep.
I am not a fan of T-Mobile's new security policy, but it seems to be effective.
I saw a post just the other day where someone with a newer phone than mine (bought mine April 4th) couldn't get it unlocked with the current commercial methods and would have no choice but to finish paying the phone off before requesting the codes from T-Mobile.
If this continues, T-Mobile should be seeing a slower attrition rate with this phone than they have others, with new customers ending their contracts and moving to AT&T or Rogers (etc.). Once they see a difference, you can bet your bottom dollar that they will continue to release phones that are manufacturer-locked, making it as difficult to unlock as possible.
So if I call, will they give me an unlock code? If not can I ask someone I know to ask for one?

T-mobile samsung vibrant - 3rd party unlockers

I'm looking at getting a Samsung Vibrant locked to the T-mobile network. I need the device unlocked to use on a network in Canada. Due to not being a past or current t-mobile US customer I won't be able to get the unlock code directly. Does anyone know of a reliable 3rd part unlocker that sells codes to this device?
Thanks in advance!
2 options
1. Get an unlocked one (buy it outright). If it is locked, a quick call to T-Mobile should get it unlocked. Anyone know any different?
2. Wait 90 days, then ask T-Mobile to unlock it. They've always been good about that in my experience.
Call T-Mobile and see what their policies are WRT this.
Call Customer Care and request an unlock code. TMo emailed me the code in under 48hrs.
I tried calling tmobile customer care. They won’t process the request since I don’t have a tmobile account. I’ve purchased unlock codes from two sources: unlockallcellular.com and ebay seller "unlockadic". Hopefully at least one of them comes through with a code.
UPDATE: I received the 8 digit unlock code from the source below. Unfortunately I do not have the device yet. Hopefully it works when I get the phone next week.
2000impreza said:
ebay seller "unlockadic"
http://cgi.ebay.ca/Unlock-Code-T-Mo...tem&pt=LH_DefaultDomain_0&hash=item2a08b32748
Click to expand...
Click to collapse
2000impreza said:
UPDATE: I received the 8 digit unlock code from the source below. Unfortunately I do not have the device yet. Hopefully it works when I get the phone next week.
Click to expand...
Click to collapse
How can u get unlock code when you haven't had your phone yet?
Did they ask you for IMEI? or you just paid them then received the code?
bl4ckdr4g00n said:
How can u get unlock code when you haven't had your phone yet?
Did they ask you for IMEI? or you just paid them then received the code?
Click to expand...
Click to collapse
I had the IMEI to the phone I purchased before it was shipped. The seller took a picture of the device information sticker on the box which has the IMEI on it. I wanted to get a head start on finding a unlock source since the device was so new. Just in case it took days to weeks.
2000impreza said:
I had the IMEI to the phone I purchased before it was shipped. The seller took a picture of the device information sticker on the box which has the IMEI on it. I wanted to get a head start on finding a unlock source since the device was so new. Just in case it took days to weeks.
Click to expand...
Click to collapse
I am also in this situation as the only other option I have is to buy the internation unlocked version which I don't the the 3G works on U.S. carriers. Please update asap
Update: Not sure if anyone is still following this. I received my T-mobile branded vibrant today and unlocked it successfully with the code I purchased from ebay.
If you buy the device at full cost from a t-mobile authorized retailer and have a receipt to prove it, T-Mobile will provide an unlock code within 48 hours (assuming they don't need to contact the manufacturer.)
Sent from my SGH-T959 using XDA App
Aphotix said:
If you buy the device at full cost from a t-mobile authorized retailer and have a receipt to prove it, T-Mobile will provide an unlock code within 48 hours (assuming they don't need to contact the manufacturer.)
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
If you don't mind, can you outline the process for requesting the unlock code from t-mobile given you have a copy of the receipt? I've heard of a few individuals successfully doing this. I called T-mobile customer care directly and they refused to provide an unlock code unless I have a current or past account.
2000impreza said:
If you don't mind, can you outline the process for requesting the unlock code from t-mobile given you have a copy of the receipt? I've heard of a few individuals successfully doing this. I called T-mobile customer care directly and they refused to provide an unlock code unless I have a current or past account.
Click to expand...
Click to collapse
Just call customer care, say you purchased the device at full cost and would like to unlock it. If the representative refuses saying you need an account then they didn't verify the policy before they told you that. At that point you have a choice between simply giving up and going to ebay, insisting that you were told you could unlock it, you can hang up and call back, or you can request a supervisor. They will request that you fax the receipt it, and you will definitely want to get the unlock request #, as there is no account to note the unlock request on.
I may be bias in saying this, but its preferred that you just go with T-Mobile as your carrier anyway... (though that may require a substantial move on your part or significant roaming charges...)
2000impreza said:
Update: Not sure if anyone is still following this. I received my T-mobile branded vibrant today and unlocked it successfully with the code I purchased from ebay.
Click to expand...
Click to collapse
So what person did you get the unlock code from? I'm about to buy a Vibrant myself, also which carrier did you end up getting it unlocked for. Just curious.
The calling option only works if you have a TMO account. If you are using a pre-paid (tmo) type they wont do it.
You need to buy the code. I can get the unlock codes for around $25 dollars or so.
Sometimes less. There is no direct PC unlock (cable unlock yet). Best is IMEI unlocks.
I just purchased the vibrant as well and am currently awaiting an unlock code from "unlockadic" I will also update just to show support for any others that want to have a different carrier
Just had my vibrant unlocked. Yesterday I did a online chat with at mobile csr, told him I'll be traveling soon so I need the unlock code. The csr asked for my email, phone model and IMEI and replied me with the unlock request #. Today I got the code from t mobile by email and it works! I got the phone from costco with the even more plus plan and canceled the plan later. The phone number I put in the form before preceding to online chat is a t mobile prepaid number...
Sent from my SGH-T959 using XDA App
UnlockLiberty.com - They can provide code for $25.
Cheers, Willlie

[Q] Sim unlock code at&t

hi developers i am quite new to this site, the reason i join this i want to get the unlock code for my at&t motorola atrix 4g handset so that i can use different sim carriers,i have searched the whole threads still there is not a solution of the problem.Also i have visited different phone threads like htc sensation http://forum.xda-developers.com/showthread.php?t=1232107.Cant this problem be resolved like this,give some suggestion guys.U people are the best i hope someone can come up with a good idea for this problem.Also i have used some other site where they provide unlock code but they give same answers that my code cant be found.Plz developer give a look on this problem.
Hello,
I don't think there is any other way to unlock the atrix besides buying an unlock code. Unlock codes are fairly cheap on ebay, where I got mine. These are the guys that I used http://www.ebay.ca/itm/UNLOCK-CODE-...742?pt=LH_DefaultDomain_0&hash=item2eb89f6246 .
hope that this helps!
hey i know about the site giving unlock codes ,i have tried cellunlock.net site but they said they cant get me the unlock code so i am confused is it worth trying on other site as i heart cellunlock.net is quite best in its work.Give me a suggestion should i try this on other site.They give this message like this
Hi
We checked the IMEI you provided again and the code is not available for that phone. If you have another phone you would like to unlock, email us the IMEI/Provider and we will try to get the code for that phone.
If not please reply to this email with "REFUND" in the email subject and we will issue refund.
What should i do?
If the phone is on AT&T, call them.
They give out the unlock codes for free as long as your account is in good standing.
The easiest way is to use their online chat support.
Sent from my ATRIX using XDA App.
i know about this but my AT&T account is less than 1 year so they wont give me,also it is not in good standing too
I have tried everything.Hope someone comes out with a solution of this.
Unlock code at&t
rjohnstone said:
If the phone is on AT&T, call them.
They give out the unlock codes for free as long as your account is in good standing.
I've been with AT&T for over five years in good standing and they wouldn't give me the code either. Their excuse was that Motorola wouldn't release the codes.
I ended up unlocking mine through cellularunlock. Then went to wwwDOTpsouza4.com/bionic/#root to root.
Click to expand...
Click to collapse
Ask someone who has already had At&t for a year and they can call and get the code
cindynsg said:
rjohnstone said:
If the phone is on AT&T, call them.
They give out the unlock codes for free as long as your account is in good standing.
I've been with AT&T for over five years in good standing and they wouldn't give me the code either. Their excuse was that Motorola wouldn't release the codes.
I ended up unlocking mine through cellularunlock. Then went to wwwDOTpsouza4.com/bionic/#root to root.
Click to expand...
Click to collapse
The codes are available. AT&T unlocked my ATRIX over chat.
Took 5 minutes.
Sent from my ATRIX using XDA App.
Click to expand...
Click to collapse
Cellular unlock works great, pretty fast too. Only option really if you're not in the states. If you have an at &t number online chat supposedly works great.
Sent from my MB860 using Tapatalk
yeh i have given my order for the unlock code to cellunlocker.net ,on the site u jst have to put imei no and see that ur phone is available in their database.Also they say on there FAQ that if the code is not found on the AT&T database than there r other options to get the code directly from the manufacture,as i put my imei no on the site they say that the code is there in there database,but i dont think they wll be able to provide me through AT&t .I am waiting for there reply if they say they cant get me the code through AT&T i wll go to the manufacture method.Hope my code come this time.
I am skeptical about unlock codes. At first I bought one on ebay it did not work. Then I got one from at&t , it did not work either. I had at&t sim inside while unlocking. I think I blocked the unlock feature by trying too many times.
YES it is possible to enter an unlock code with at&t sim inside if you enter special service code first which bring the unlock menu.
Any thoughts?
theandre said:
YES it is possible to enter an unlock code with at&t sim inside if you enter special service code first which bring the unlock menu.
Click to expand...
Click to collapse
obviously it's not if you used this method and none of your codes worked.
This may have changed, but the guy at the at&t store told me a few months ago that once your phone is over six months old you can just call at&t and they will give you the code.
Sent from my MB860 using XDA App
Cheap unlock
In case you are interested, i got my unlock code for an At&t Atrix last week from unlock_fusion at e-bay. it worked perfect and was just $2.35.
They where quick too, bougt it arround midnight EST, and got it in less than an hour!

carrier locked sim...

I paid a sim unlock company over a year ago for the sim unlock code and got nothing but lies in return. Is there any way forward for me possible?
yarchlrl said:
I paid a sim unlock company over a year ago for the sim unlock code and got nothing but lies in return. Is there any way forward for me possible?
Click to expand...
Click to collapse
If you pay for the service, make sure they're reputable beforehand. One way to tell is if they offer unlock codes for metropcs phones that come with unlock.apk Phones with that app do not have a code to unlock, it's done remotely through metro, so don't trust anyone saying different.
NickNaym said:
If you pay for the service, make sure they're reputable beforehand. One way to tell is if they offer unlock codes for metropcs phones that come with unlock.apk Phones with that app do not have a code to unlock, it's done remotely through metro, so don't trust anyone saying different.
Click to expand...
Click to collapse
It was the to rated company on the internet....

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