[Q] Exchange ActiveSync - myTouch 4G Q&A, Help & Troubleshooting

Hey Guys....
Anyone else having trouble with connecting to the exchange server...I have been trying for the past one hour, been messing with the settings with no luck. Please let me know if someone has any pointers.
Thanks.

I had issues this morning (EST) when I first got the phone so i just erased everything and then , for an unknown reason, it started working. Sorry, wish I had more for ya but it should work eventually

this has been an intermittent issue logged and literally being worked on by tmo engineering..

pjmurphy77 said:
I had issues this morning (EST) when I first got the phone so i just erased everything and then , for an unknown reason, it started working. Sorry, wish I had more for ya but it should work eventually
Click to expand...
Click to collapse
Can you explain the settings you used to get it synced.
Thanks...

Make sure ssl is checked
Domain is \my email address

I am having issues too, it will work for a bit then fail, then start working again. Do we know that this is a known issue for sure?
Sent from my HTC Glacier using XDA App

I was able to login after the firmware update from T-mobile....and so far it looks like its working....time will tell....

I use Touchdown and had email, calendar and contacts within minutes. It also syncs tasks. Try it for free in the market. Much better interface than stock. I've used it on my Epic, X and now MT4G with no problems.

I noticed today that it appears active sync is only not working for me while on wifi. Anyone else noticing this?
Sent from my HTC Glacier using XDA App

Related

Facebook HTC Sync

I recently started over fresh with my rooted evo.
After installing my roms/apps,etc I noticed my contacts were not synced with facebook.
I tried maunally hitting the sync button still nothing.
I tried to delete my facebook profile, clear the cache and log back in. Still wont sync my contacts from facebook.
Anyone having these same issues?
I cant figure out how to fox this.
Apparently it's a server issue and has nothing to do with your rom. I flashed a few roms and back to stock and it still doesn't work. Someone at ppcgeeks called htc to find out the issue and that's what he was told
Diddo! The whole reason I'm searching this forum 2nite is for an answer to this.... please someone provide help... I used simple root to root then did the clockworkmod install....Idk I found a thread that said do simple root then this other 2nd step... as u can tell I'm a noob...I've tried flashing a few roms damage control and some other one nothing gets it sync'd doesn't even show contacts in the live Facebook folder..... tia
Sent from my PC36100 using XDA App
spencelk said:
Diddo! The whole reason I'm searching this forum 2nite is for an answer to this.... please someone provide help... I used simple root to root then did the clockworkmod install....Idk I found a thread that said do simple root then this other 2nd step... as u can tell I'm a noob...I've tried flashing a few roms damage control and some other one nothing gets it sync'd doesn't even show contacts in the live Facebook folder..... tia
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Nothing you can do for now. Wait for facebook or htc to fix it.
I don't see how this is an issue with fb or HTC since it was working prior to root. And my contact card is populated with my pic.... guess I will wait n see...
Sent from my PC36100 using XDA App
It's an issue because I have an unrooted evo and it was fine yesterday and I was playing around today and unsynced my facebook and now I haven't been able to get it to sync back all day.
So it's not just the roots
Well, I hope its an issue that can be resolved rather quickly on HTC's end.
Dont know how 1 day everything can be working, then the next we get nothing.
Its not like there was a recent update.
JuggZaPoppiN said:
Well, I hope its an issue that can be resolved rather quickly on HTC's end.
Dont know how 1 day everything can be working, then the next we get nothing.
Its not like there was a recent update.
Click to expand...
Click to collapse
man ive been looking for answer to this also.
I would think It's Facebook then not HTC, I use some of their widgets and live feeds for some of my sites for work and there have been days where none update Facebook is great in many ways but has a lot of faults... glad to know its not cuz I rooted thanx for the update.....
Sent from my PC36100 using XDA App
Not to bring back an old thread, but I don't want to start a new thread if the issue is already posted.
I have the same issue (however on the HTC Aria), my Aria is brand new and from the start it didn't work. I flashed the update from HTC's website, the one released September 14th, 2010. (version 1.25.502.12) And it still doesn't work. I recently rooted my phone and it still won't work. My contacts card is partially filled from facebook, just my birthday synced and the picture can be synced, the rest won't sync. I have a friend with a Aria as well and their's works fine however, except with a couple day delay on new friends appearing.
Has it been determined that the cause is either HTC or Facebook?

[Q] Anyone having facebook problems?

Hey guys, I'm new to the forums, and I just picked up my vibrant two days ago... my twitter sync works perfectly, but my facebok one unfortunately doesnt... none of my contacts pictures show up, and theres no sync to their account...
what i tried was downloading the facebook app and now when i click to view a contacts profile, it only takes me to mine, and the pictures STILL dont show up...
Does anyone have any advice they can please offer? I'm a major facebooker for business and the sync was one of the main selling points for me... am I doing something wrong or should I exchange my vibrant for a new one?
Thanks!!
It wouldn't be a problem with the device itself I think. My contacts do show their profile pictures and status updates but it hasn't been retrieving data for a couple days so I'm assuming It's just a server issue. Give it a couple days and see what turns up
Sent from my awesome Vibrant using XDA App
Same here... it hasn't updated anything in days, so my dumbass deleted the account and added it again, but that only made it worse, cuz now it says "sync is currently experiencing problems. It will be back shortly" so I guess I can only wait now... I am not sure, but I think this happened after I did an update to the app, but I am not sure
Mine did this as well for a couple of days when I first got the phone. Then it just randomly synced one day, so from my understanding, it's on Facebook's end, not your phone.
Damn Facebook lol.
Sent from my awesome Vibrant using XDA App

Lost access to GMail

Hey all
I just had a strange problem with my Vibrant. Perhaps someone can help.
I don't know if this is the correct forum to put this in... if not, apologies and feel free to move it.
For the record I am running Vibrant9 on the phone, and everything has been running beautifully for a few weeks.
This morning, in fact, everything was running just fine. Then, all of a sudden, my phone lost all connectivity, both mobile networks and 3G. I rebooted the device, and the mobile network and 3G seemed to come back, but now it will not connect to my google accounts. I get messages saying either the account has changed, or the password is wrong for both accounts.
Web seems to be working over 3G, and I can make calls, but I cannot look up e-mail, and I get notifications saying my google accounts are failing to connect.
I'm not sure how to move forward with this, and I've never seen anything like it. I can log into my google accounts on my PC just fine, so the accounts and the passwords are OK... seems to be the phone.
I will keep looking, but has anyone seen anything like this before ? Anyone have this happen in the last 10 minutes ??
Any help appreciated.
Well I'm facing the same issue. Can't sync my mail, no apps can be.downloaded from market...its a issue.from Google.side I guess.
Sent from my HTC Desire using Tapatalk
Until I can get 2.2 installed, I've given up on the existing gmail app that comes with 2.1. The gmail market app that is published recently is only 2.2 compatible. I've been using K9 for both gmail and my imap account and been far more pleased with it.
wahur1 said:
Well I'm facing the same issue. Can't sync my mail, no apps can be.downloaded from market...its a issue.from Google.side I guess.
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
Really ? That's interesting. So google's mobile connections might be down ?
I can't find anything about that online... anyone else wanna weigh in ? Is this just a problem for every android handset ?
How frustrating.
Are you able to log into gmail on a computer? I had that same message the other day. Wasn't able to connect, my account had changed or password was wrong. Turned out, at 4 am there was spam sent from my gmail to 5 of my contacts. Gmail caught it and made me revise my password. After that, all is back to normal with market, gmail, etc...
Good thought, but I can actually log into gmail from my phones browser just fine with the same address and password.
Still have the same problem. Can log in to my mail using the other android email app. Just not the default app. Market broken, and anything needing that google account.
If others aren't having the problem, then it must be me, but I'm damned if I know what it is.
Might try restoring my nandroid backup.
Any other thoughts?
Sent from my SGH-T959 using XDA App
Odd. That may be your best bet...
Hi I just started having the same problem as well. Computer based gmail is working fine, but I can't access my two accounts through the gmail appand my mobile network connection seems to be down.
Edit: mobile network is back, but my accounts still aren't connecting.
Ok I just resolved this problem. Guess how?
I restored the nandroid backup that I took yesterday. Working fine now.
And what has changed since I took this backup? Only that I installed the overclocking kernel released yesterday... Could it be that?
Sent from my SGH-T959 using XDA App
Ok strange new symptom.
My nandroid backup doesn't replace the kernel, so I'm still overclocked and still running the new kernel.
However, since restoring now my google accounts seem to work (market ok, voice ok etc.), I can receive email, but not send it.
This is really troubling. Anyone have any similar problems, or ideas?
EDIT : The kernel I flashed yesterday is "[KERNEL] [2.6.29] [Flashable-.zip] [BFQ] [Oc] [Uv] #1 "Finally" '9.8 Linpack!'", which as far as I can tell is the only difference since this started happening.
Sent from my SGH-T959 using XDA App
Well I'm still facing the same issue. Can't sync my mails, unable to download apps from market and no friendstream either. So whts wrong guys? How should I resolve this? i uninstalled the updates from gmail and somehow it started working for few hrs but now again its dead :/...
Sent from my HTC Desire using Tapatalk
Hi.
Bought my Samsung Vibrant a few days ago and I have not been able to log in to my google account. Due to this I have not been able to use any app or game...
Can someone please guide me on how to resolve this issue? I will be really greatful!
Thanks a lot!

[Q] Primary gmail account syncing problems

I have not made any changes to the settings but all of a sudden my phone is not consistently syncing with my gmail account. It only syncs every once in a while and it does not sync all the unread emails.
I have tried a reboot by taking the battery out.
Can anyone think of anything else I can do? Thanks in advance for the help.
Have you checked your Account Sync settings (Menu > Settings > Accounts & Sync) yet? Any errors? Sometimes you'll see a red splat letting you know an account can't currently sync. Usually, this is just a temporary issue.
I'll wait to speculate anything else until you can post more info about what you're seeing in your Accounts & Sync settings.
No errors. No ideas.
succorso said:
No errors. No ideas.
Click to expand...
Click to collapse
Man, we're going to need some more info. Did it ever work? What does "once in a while" mean? There's no such thing as random...
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
succorso said:
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
Click to expand...
Click to collapse
Yeah, I'd look into that whole Priority Inbox thing. I'm not using that at all because I just don't need it - and I run my own business and still don't need it. It sounds like something "superficial" is at play here. If you weren't syncing you'd truly just not be syncing - or would have errors in the Accounts & Sync area.
As far as I can tell, the whole Priority Inbox thing is managed server-side - i.e. I don't see an option for it within the Android app. Considering no one else is having a similar issue (and those who are using Priority Inbox know what to expect, so they aren't seeing an "issue" on their phone), I would suspect a setting/configuration/option as the problem; and not an actual problem with syncing.
Keep us all posted though! What users expect from software and what software actually does, are two different things...
Thanks for the help. I don't think I did anything to resolve the problem. It just started working again. Maybe it was a gmail thing.
Thanks again.
succorso said:
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
Click to expand...
Click to collapse
I've noticed similar behavior once in a while.. i found that unchecking and rechecking the mail sync checkbox in sync settings will temporarily resolve it.. and it doesn't happen very often.
I've always thought it maybe had to do with me toggling the gsm only/wcdma gsm auto settings as I go to and from my house and/or the combination of manually turning mobile data on and off (all battery management exercises) so I just leave mobile data on now (still have always on data off.. this was going to be my next thing I tried if it kept up) and it seems to happen less often but still once in a blue moon it'll hang..
I also use priority inbox but haven't had any other evidence that led me to believe that this was the culprit.
Sent from my HTC Glacier using XDA App
My wide had a similar problem, wiping the gmail settings and cache in the applications settings fixes hers
Sent from my HTC Glacier using XDA App
Genocaust said:
My wide had a similar problem, wiping the gmail settings and cache in the applications settings fixes hers
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
not sure your *wife* would appreciate your freudian slip there ... ha.
how did you wipe her gmail settings? i know how to clear the cache. did you mean clear the application data and the cache?

[FIX] Yahoo Mail - Could Not Sign In

Hey all,
I was having issues with my Moto X alerting me that it could not sign in to my Yahoo account. However, when I would go into the app, it would function correctly without me logging back in or taking any action. But, the notifications were annoying as it was happening at least once per day.
Anyway, I played around with the account settings and was able to remedy the issue, or so I believe. The fix is pretty darn easy...
- Go into either the mail app itself or go into system settings, click on the Email account, then account settings
- Click on your email address [email protected] to adjust those preferences
- Scroll all the way down and click on Incoming Settings, under the Server heading it should read: Android.imap.yahoo.com
- Remove the "Android." piece of the phrase, so it should now read: imap.yahoo.com
- Click Done
- Repeat these steps under the Outgoing Settings as well and your issue should be resolved
Let me know if this works for you, or if you continue to have issues, thanks.
Fine, good work's it. I am already done it.. thanks
Unfortunately yahoo has been doing this with android for years and no combination of settings will fix the random sign in errors. It can go weeks or even months between episodes for me.
Sent from my XT1060 using Tapatalk
Android is Google and Gmail......no surprise yahoo might have issues. LOL.
Sent from my N5 cell phone telephone....
someguyatx said:
Unfortunately yahoo has been doing this with android for years and no combination of settings will fix the random sign in errors. It can go weeks or even months between episodes for me.
Sent from my XT1060 using Tapatalk
Click to expand...
Click to collapse
You are right. It really has nothing to do with settings. It's on Yahoo's end not our phones. I ve been getting that sign in error ever since my 1st android phone (Htc hero) so i am used it by now. It comes and goes away.
Sent from my XT1056 using xda app-developers app
EVOSerb said:
You are right. It really has nothing to do with settings. It's on Yahoo's end not our phones. I ve been getting that sign in error ever since my 1st android phone (Htc hero) so i am used it by now. It comes and goes away.
Sent from my XT1056 using xda app-developers app
Click to expand...
Click to collapse
Interesting. I have always been able to modify the incoming and outgoing settings to remedy the issue. I will let everyone know if this works long term. Thanks for the info.
I am a few days into this correction and have yet to receive any notice from the phone / Yahoo / mail app that I could not be signed into Yahoo. Not waving the flag yet, but for those of you who were having this issue, it may well be a simple and permanent fix.
Hope it works for you, this error happens randomly and intermittently so I just live with it and have transitioned most things to gmail.
Sent from my XT1060 using Tapatalk
someguyatx said:
Hope it works for you, this error happens randomly and intermittently so I just live with it and have transitioned most things to gmail.
Sent from my XT1060 using Tapatalk
Click to expand...
Click to collapse
Yeah, multiple days into the experiment now and still working as advertised.
After over a month of use, I can now 100% confirm this fix. I have not had any issues since the day I made the change to the settings. So if anyone is still having this issue, please feel free to use the info provided in the first post.
Glad it worked for you, only temporary fix for me. I broke down and installed the Yahoo mail app again. Its gotten much better and does not destroy the battery any more.

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