What to do...... - Desire HD General

I'm in a bit of a pickle......
A while back I placed an order on mobiles.co.uk for the Desire HD (500mb, 600mins, unlimited txt @ £32.50pm / 24mth).
After not hearing back from mobiles.co.uk for a while and finally seeing the Desire HD pre-order on Vodafone Online Shop I placed an order (750mb, 900mins, unlimited txt @ £35pm / 24mth).
Now here's the dilemna, I got accepted for both but:
- I just recieved an email from mobiles.co.uk saying the device has been moved to warehouse and will be delivered next working day
- Vodafone have confirmed delivery will not be until 22nd October
.....so do I cancel the mobiles.co.uk order (within 7 days unopened) and wait another week or so, or do I just take the first delivery of the handset and cancel the vodafone?
(or is there anyway I can change the account / payment details to someone else and give the mobiles.co.uk handset to someone ?)

i think it all depends on how much minutes and mb you need on your mobile... it's just a weeks difference...
so will you be using the extra £2.50 per month?
If yes, than go with Voda, if no, you might as well get the phone earlier...

Well I most likely will be using a lot of the data usage, not so much call minutes. Plus it is £5pm for the extra 250mb internet add-on.
I'm possibly thinking I might go for the Vodafone option as I always have the option of just walking into the high street store for any problems, whereas mobiles.co.uk is all online and I don't know that mcuh about them yet.
Edit: I just realised that the mobiles.co.uk deal may have come with a free PS3, though I will have to confirm this (website is down at the minute) - this might sway the deal...lol

Related

Orange Tarrifs for the Touch HD

Post the deal you got here... Lets work together to make sure we all get the deal we want out of Orange!
What were you offered and how much?
For example today I got offered 3gig fair usage but i'm sure thats a load of rubbish!
Phone £49.99 - with £100 rebate in credit on account
Panther 45 - £20.00/month (long term customer discount)
free upgrade to 500mb/month data.
however i called orange today to ask about data usage as I have seen 1000mb else where and I was advised that there is no additional charge for use over my 500mb a month and that I would only receive a text message telling me I had gone over the fair usage amount - when asked what would happen if this was to continue I was told there was no penalties what so ever. (I asked that this conversation was adequately recorded on their system) In practice I think they are using the fair use system as a sales tool when in fact it does not really exist.
It does sound like it very much depends on your previous usage / length of time with Orange / your bartering skills LOL
I've been with Orange forever, but my bill is generally quite low - I got a deal which wan't quite as good as that cost wise (also on Panther 45), but did include the unlimited data usage.
Orange have a 'Blackberry connect' deal running at the mo, which offers unlimited data use for £5 a month - I guess they might have the option to apply this to non-Blackberry phones too?
Took a couple of "I need to speak to my manager" breaks, and I was on the phone to them for an hour.
But I was happy with the resulting deal
Great idea for this thread, I was just about to start one up however it would be appreciatied if all tariffs offered are marked as "New Contract" or "Upgrade".
I popped into town today to buy the Touch HD from Orange as a new contract and see how well I could do.
Well I've gotta warn people DO NOT BUY FROM NOTTINGHAM (Broadmarsh) unless you want to PAY FULL PRICE. Completely un-negotiable! 'Area Manager' refused to offer any discount what so ever because it was a 'just release handset'. Still can't believe that I suggested that I move upto £40p/m and was met with the same contempt!
Whilst chatting to the other staff, the lad let it slip that the 'area manager' has already given as many discounts as she's allowed for the month and its unlikely that I'll get anywhere even talking to her. Unfortunately, she then told him to get rid of me since I wasn't going to get anything (obviously she didn't like the look of me, loitering in the shop waiting for her to deal with some OAPs buying a topup).
I can't fault the lad I was talking to, since he's got no authorisation and was very apologetic but despite saying that he's practically got a sale on his hands and its effectively ££££ walking out the door and ends up as lost revenue, neither the him or the area manager would offer any kind of discount.
Oh well, next place is Derby I guess - hopefully the manager hasn't spent their quota of discounts
TTDegs said:
Orange have a 'Blackberry connect' deal running at the mo, which offers unlimited data use for £5 a month - I guess they might have the option to apply this to non-Blackberry phones too?
Click to expand...
Click to collapse
Hmmm I was informed in-store that the only data tariff they have is the 250mb @ £7.50p/m - I repeatedly asked if there was any other options, teirs, or offers which would increae my limit and he responded everytime with "the all we've got, we are really uncompetative with out data charges".
Mine was sort of new (I've got to cancel my previous [expired] contract), as I believe that Orange don't officially have stock for upgrades at the mo.
I've always found that I get the best deal by phoning them.
You might (if you're lucky) get a better deal face to face in store - but only if the manager likes you / has deals left.
And if they have any in stock anyway.
Obviously, you stand a chance of physically walking away with one in your hand doing it that way - but at least the call centre people have access to centralised stock, not just the 3 (or however many) that have been delivered to the store that week
Are these 18 month or 12 month contracts? I can't get a good deal on 12 months (They have conveniently lost a good 12 month offer i was made on Saturday!)
Mine was 18 month.
Anything else I forgot to add?
I'm on an 18 month contract (had to move from 12) This is why they offered the £100 credit.
Also i cant imagine getting a better upgrade deal from the store as they operate on a commission basis, the store would only offer better terms on a new contact for low use customers.
touch hd
I'm currently paying about £40 a month including the mobile internet option, contract finishes in a month.
I was offered £15 a month for 1000 mins, loads of texts and apparently unlimited internet. I have to pay £120 for the phone though.
I'll believe it when I get the phone in my hand; still waiting for them to get more stock, I was told it should be tomorrow (Wed Nov 10th).
This was over the phone btw.
They aren't even making me quit Orange and start a new contract like the have every time for the past eight years.
Sounds like a good deal to me but I'm wondering if they will "lose" this offer when they get more stock
£35/month, panther 45
250MB data (grrr)
£100 for phobe with £100 cashback.
I'm not sure how you guys got much better deals than me... :/
My deal:
Phone cost: £199 but will get £60 credit on bills so no bill for a few months!
Data: Unlimited data (FUP Capped at 500MB)
Mins: 300 X Network Mins
100 Txt Messages
Unlimited Landline calls
£20pm - 18month contract
7 Days DSR / Cooling off
This was the best deal I could get since my last 3 bills were quite low.
There was no negotiating with them on the handset price, although I did try - including threats to leave as I was out of contract. Sometimes that works and sometimes not.
Touch HD in stock for upgrades - just got a text. However they will not discount from £199 for the handset (although I could get £20 a month for Racoon)
Think I may buy out of the contract I'm on, and go with either the Expansys deal or the mobiles.co.uk instead
Doh!
Just called up Orange and they couldn't find the 15 p/m offer on their system.
Apparently it was from a different department so I'm waiting for a call back with someone from disconnections rather than retentions.
Will keep you all updated
got it ordered
It's now ordered and should be delivered tomorrow or maybe Friday.
Panther 45 for £40 a month with a £25 discount getting it down to 15 for the duration of the 18 month contract.
Free broadband if I want it (i don't), 1200 minutes, 500 texts, unlimited (250MB) internet and £129 for the phone.
And I get to keep my number. Looks like Orange have got over their "brand new customer only" mindset.
Out of the four people I spoke to there was only one muppet, a definite improvement and they now tell you how long you will have to wait to speak to someone instead of keeping you on hold for thirty minutes.
After years of slagging Orange I'm now actually happy with them.
Woo hoo!
brilliant
been playing with it all day and i've got to say i'm impressed.
only gripe so far is landscape doesn't work for all apps. GSen fixes this though and also turns it off when you put it face down.
touchflo i pretty cool but i miss spb diary so am experimenting with it turned off.
the options for claunch don't render on the big screen but appart from that it's a wicked bit of kit.
phoned orange for the pac code as I'm thinking of moving to O2 home broadband, so moving my mobile as well(to get the ~£5/month reduction the broadband). after asking for the pac code(they offered their broadband for £8/month(as I don't have orange at my exchange so can't get it free) on their home start(only 10gb usage), the home max(40gb) for £23/month) I asked to see what offer they could do on the touch hd(wasn't expecting much as the experiance back in october asking for the omnia wasn't fruitful(wouldn't go under £110 on £30/month contract), £25/month(500mins(quite a bit more then my needs), 100texts(not a big texter) & unlim land line(most of my calls are to land line)), handset for £175(with £130 credit to my following months bill, so £45 for the handset) + £5/month for 'unlim' web(500mb, used to be 250mb. apperently increased from boxing day). I'm going to see if I can get a couple quid more off a month and/or the handset down to £150(not hopefull on that).
I'm tempted to go ahead and get the touch hd from orange, but tryin to decide due to the O2 brodband. also thinking of waiting till the N97 comes out next year(1st half of 2009 according to what mobile).
The deal I ended up with is:
£49.99 for phone
£50 rebate
1200 Minutes
500 Texts
Limited to 250mb fair usage ... (but they always say unlimited when I call ??)
£30 a month
Amazing phone. Well worth it.
AlexEv said:
The deal I ended up with is:
£49.99 for phone
£50 rebate
1200 Minutes
500 Texts
Limited to 250mb fair usage ... (but they always say unlimited when I call ??)
£30 a month
Amazing phone. Well worth it.
Click to expand...
Click to collapse
Thats a cracking good deal for 30 quid a month you got there... just hope you didnt have to get on your knee's for it lol .
Anyways....you guys forget about orange and their rubish about not available for upgrades etc and head on to mobiles.co.uk and grab it from there either as upgrade or new contract (free hd ) ...either way I found it nuch simpler than dealing with the lovelly people at orange and bagged a unlocked and unbranded HD through my Mrs upgrade for 60 quid (shes quite happy with her trusty pink nokia ) and now running my o2 sim that is due for upgrade in february but will just change it for the simplicity tariff since wont need a new phone for now but will keep it as a contingency plan for the HD successor :-D
NEVER EVER EVER buy a phone from your local orange shop - they are a useless set of twits who have no idea of half of the capabilities of the phone and then try to rip you off - for example:
couple of weeks ago I visited them (under the impression the Touch HD was exclusive to them) - They could only offer me either £200 for the handset on a £35 per month contract OR £50 for the handset on £45 per month handset (18 months). At the time I was happy to pay this, but put a deadline on them for the next following day as they didnt have the device in stock and said they would have to procure it.
That night I went on teh interwibble and Carphone warehouse were doing them for £137 for the handset on £35 per month contract. Phones 4 U however were doing them FREE on £35 per month contract.
I visited the orange shop next day ready to bargain - but luckily they didnt get the Touch HD in stock, so told them where to go and ordered it from Phones4U over the phone. 2 Days later a VERY happy bunny having saved £200!!!
Moral of the story - tell orange to go play with themselves and goto a third party provider like Phones4u
300£ for phone
270£ cash back
800 min, unlimited texts and unlimited landline
500mb/month fair usage policy.
also received a samsung g600 to keep my other orange number.
35£/ month

Purchasing an HD on o2 locked or unlocked

I currently live in Jordan and the HTC touch HD has just arrived, but at a cost. Because the pound is having such a bad time it works out to £810, but it is operator free as are all phones here. I'll be returning to the UK for a months holiday shortly and wonder if I take out an o2 contract, will the phone be locked onto this network like Orange or will it be unlocked?
I did email mobiles.co.uk as they seem to have some good deals, however they ignored my request and therefore obviously don't need my custom.
Perhaps I should buy an unlocked one off ebay and continue to use my PAYG sim cards.
Any thoughts?
I just sold mines for 400 pounds.
I bought on an O2 contract from mobiles.co.uk and it is unlocked.
Cheers
Alan
cheapest htc touch hd contract
Hi,
My First post here on Xda
I got My Htc touch HD (Blackstone) on Orange contract , I googled the Cheapest ,lowest priced deal anywhere in Uk as far As I can tell.
It was from : www.buymobilephones.net , They are based in the Uk , I ordered My Phone On sunday Night 2am! , got the Blackstone on Tuesday Morning By Special Deliverly Next Day! The Price of the phone was £59.99 , with Orange Racoon 20 (24months) , the line rental is £19.57 per month.
This is the cheapest way to get a HTC TOUCH HD , better than buying unlocked for £499 , or direct from orange shop £79.99 for phone plus £45 per month rental charge , also www.buymobilephones.net do the Phone with an 02 Unlocked , available from Mobiles.co.uk ( their website keeps messing up when you try to place an order , so stay clear of them )
I have unlocked the phone , use my t-mobile chip in it , from htccodes.
Another thing BBC Iplayer works really well this phone , just goto this website and enter www.bbc.co.uk/mobile/iplayer/ , But You must use Opera Broswer , as it won't work with IRIS OR IE.
You won't get Flash video working from the main bbc.co.uk website , it has to be special mobile site for flash videos to work.
Is there a way to get the ORANGE logo and intro removed from my phone ?
Mindpower
mindpower said:
Hi,
...available from Mobiles.co.uk ( their website keeps messing up when you try to place an order , so stay clear of them ) ...
Mindpower
Click to expand...
Click to collapse
Hi, find that a tad unfair, many like me have had no problems with them. I had a free HD, £40 off via Quidco and a £35 18 month contract with 600 mins, unlimited texts which I switched first time using the correct number to 500 texts and unlimited Web. Plus £87.50 cashback which I accept I have yet to get for a few months.
Not saying you can't do better but many sites mess up when you try to buy something. I have no special relationship with them but I did have a faultless transaction with them 2 weeks ago.
Cheers
Alan
Actually i just ordered mine from www.buymobilephones.net and I am quite happy with the 12 month contract at 40/month and just 19.99 for the phone with £20 from quidco which has tracked already, over the 12 months it works out at £480. I prefer 12 month contract against 18-24.
I got 700min + 100 txt + 200 landline mins.
saintalan, didn't know one could negotiate a reduction in txts for unlimited internet. How did you do that (what's the correct number you refer to)?
Thanks.
yea i was thinking the same thing
bump !!!
Have a look here, post #41 has the freephone number. No issue at all when I called it.
Sorry to say it but I also had issues with mobile.co.uk They cancelled my order for "quality" reasons and sent me an email telling me this, strangely I never recieved. I wouldn't mind but I am or should I say was a returning customer. Looking around I don't see a non orange network (I get little or no reception with orange anywhere I go) non-carphonewarehouse internet based company offering the touch HD for reasonable money. I am at this point considering abandoning HTC in favour of the blackberry storm due to availability. I had an m2000 for 2 years and an m700 which I love for 18 months. The only reason I am looking at a new phone is the m700's battery is starting to mess about (like all older mobile batteries do) and the recharge connection contacts are starting to wear out of their grooves causing charging issues.
jytan said:
saintalan, didn't know one could negotiate a reduction in txts for unlimited internet. How did you do that (what's the correct number you refer to)?
Thanks.
Click to expand...
Click to collapse
Apologies for delay, hope you now have number.
cheers
Alan

UK - Orange Dumping HTC Touch and my probs getting an upgrade!

I've been with Orange for the best part of 10 years, my average bill is about £30 but Orange shops would only offer me an uograde to HTC Touch for about £300!!! I'm wanting to sign an 18 month extension and take out their broadband package, so I'm surely worth something to them, but thats the best they could offer.
So I called Orange direct and now they tell me they are no longer offering the HTC Touch HD!! Operator wasn't sure why but suggested it was too expensive and thereofre not popular enough.
I've even been to many 3rd party folk like phones 4u and carphone warehouse and none of them offer the handset as an upgrade, only to new customers.
(for a number of reason I am unwilling to start a new contract)
damn, I'm a windows developer so I was looking foraward to making myself some apps :-(
none of the other HTC on offer right now interest me (HTC Diamond, 3g and Magic are available) and very few other makers offer windows mobile
I got myself put through to the "retentions" department and made a lot of noise about hos
a) orange were supposed to offer the same things to existing customers as new ones
b) why should I renew with orange when I can go elsewhere (there was an offer on the Touch HD at the time though)
c) I'd been them for well over 10 years
d) return to a)
got my Touch HD for about £30 on Panther 45 (which admittedly is more calls/texts than I need, but was the lowest they'd go at the time).
UK Orange upgrading
I have been with Orange 10yrs +.
I upgraded to the Touch HD from the SPV M3100.
They first told me it would be £290 to upgraded.
I asked if they could do adeal and was told i could upgraded for £50 if I did it there and then. I said no.
Waited a couple of days then phoned "retentions" again and stated that i would leave if they didn't do the same deal as Carphone Warehouse who where offering the HD on Orange for FREE at £35/month.
They relented and give to me for FREE.
I did the same with my wifes phone two weeks later.
You just got to force there hand.
yes, I considered calling retentions but was told they were no longer offering the HTC at all so I din't bother, perhaps I ned to do it anyway and see what they come up with
Riceburner said:
I got myself put through to the "retentions" department and made a lot of noise about hos
a) orange were supposed to offer the same things to existing customers as new ones
b) why should I renew with orange when I can go elsewhere (there was an offer on the Touch HD at the time though)
c) I'd been them for well over 10 years
d) return to a)
got my Touch HD for about £30 on Panther 45 (which admittedly is more calls/texts than I need, but was the lowest they'd go at the time).
Click to expand...
Click to collapse
Rinsed and repeated that approach with Retentions on 3 different occasions in March this year. I got no satisfaction whatsoever.
Their best offer was £50 for the handset plus Dolphin 35 for £35pm 18mo. Online they had a deal Free handset plus Dolphin 35 for £30pm 24mo which they would not let me have.
Went via phones4u for took out Dolphin 30 @ £30pm for 18mo's. Took me about 5 days to swap my old Orange number out to T-Mobile then back to my new Orange contract.
I love my HTC Touch HD and Orange's great reception but hate Orange customer service and crappy internet tarriffs.
I got mine, after many arguments and bartering.
i paid £194 for the hand set.
And they put me on a £10 a month contract.
200mil
Unlimited texts
AND they put a £200 credit on my account, so 18 bills at £10 = £180. i pay no bill, aslong as I dont go over my 200min (Which i will never do!)
i got my htc touch hd for £107 on £21.50 a month
700mins
500texts free landline callin
n my existing magic numbers
2 months free internet trial
not bad loving my phone but wished they gave me the internet unlimited but oh well!!
You can get one for less than £300 on ebay - no contracts to sign!
I bought one in January for £370, then paid £15 to unlock it. I then cancelled my Vodafone contract and signed up to O2's SIM only tarrif, where I pay £20 a month for 1000 texts, 500 mins, and unlimited internet.
Sorted!
They gave me one for free when they first got them in, but then I do have a couple of contracts with them (my girlfriends is in my name) so maybe I'm a valuable customer.
I didn't have too much trouble getting what i wanted.
I paid £46 for the handset, and pay £26 a month, down from £50 a month before hand, for that i get...
700 minutes
Unlimited Texts
500mb Web browsing
Insurance
I've always had great service from Orange.
I had to start a new contract with orange to be able to get the phone for free.
Picked it up from phones4u website in the end.
I used to be with Orange but left due to customer service problems. Bought the HD on ebay for £300, £15 to unlock it and am on O2's sim only deal. It's a good feeling knowing I can leave the network whenever I want (or whenever they piss me off)
i phoned retentions and told them i wanted to go O2 for the iphone if they didnt offer me a Touch HD. they gave me 900 mins, unlimited texts and unlimited internet for £26 and i had to pay £50 for the phone. about double on everything i had previously for £14 a month cheaper!
they seemed to suddenly accept anything i wanted as soon as i threatened to go to O2 for the iphone so maybe give that a go!
Guys and Girls,
I was fortunate enough to get my hands on the THD when they released it in early October last year - been loving it ever since.
The only observation that I would make is........................
Don't get yourselves tied into 18 / 24 month contracts with any of the airtime providers on the strength of this handset as it is already "end of life"!!!
This may be a good reason why some of you are struggling to get a great deal or get one at all! Wait with your current handset and see what is going to replace it.
On that point - I also have a Blackberry 9000 (bold) which I have got to say outperforms the THD at every turn, and more importantly has a keyboard! Anyone who is wanting to upgrade from any HTC product that has a keyboard currently (TyTn / TyTn ll / Touch Pro etc etc) be warned, I missed that functionality!
Anyway - good luck.

[Q] Desire HD on Orange

So another day another lack of phone
Went to the Orange stores in London and was told....
"We will have the Desire HD on Saturday. Its being delivered to only 400 stores across the UK"
Saturday
Oxford st - no Phone
Woking - no Phone
Oxford Circus - on Phone
Southend - on Phone
Anyone seeing a pattern there???
So the next Orange store delivery is Tuesday so I'll update later..
Anyone else got one on preorder?
update from orange customer service
spoke to their customer service on Thursday and they said they should get it first week of Nov, worst case 2nd week. Hope its by the 1st
Every time I ring Orange I get told it will be here in Nov. They don't know a date and won't let me pre order
Sent from my Hero using XDA App
Its comming very soon, you can pm me for more info.
Sent from my GT-I9000 using XDA App
I preordered mine on Orange through Phones4U. I got it on Friday. It's unbranded and unlocked.
I can't get it for upgrade as I'm due it in Dec but can upgrade with Orange, but noonday else
Sent from my Hero using XDA App
Success.......almost
Ok so here's the update.
Went to orange shop last week who said it would be in last week.... lies.
So while walking past the shop in Woking thought I'd chance my luck.... One in stock SUCCESS!!!!!..... or so I thought.
When the assistant asked for £100 I explained it was an upgrade and he pointed out that you cant get it for free upgrade!!!!!!
Called customer service who said I COULD have one for free but they are out of stock......... so still waiting till next weeks delivery now.
Good news though. It's officially out now and anyone pre-ordering one from Orange will get a txt message when they are in stock. You then have about 4 seconds to call and order before they go out of stock again....
So wish me luck for next week. Hopefully should have one in my hands by Tuesday..... fingers crossed...
I'm on Orange.
I enquired with Upgrades on Tuesday about the phone and they said they would call me when it was available.
Wednesday I got a call from the guy I spoke to in Upgrades he said their first batch had come in and he was sending me mine.
It arrived on Thursday at 1pm.
I didn't pay anything for the phone, I'm on a 12 month contract £40 as I upped my Internet to 1GB I could have stayed on £35 but only 500MB. Very happy with it so far, I've had none of the issues reported so far. My friend just picked one up today at the Orange Shop in the Birmingham Bull Ring
I'm after some advice. My contract ends next Saturday. I've already bought a Desire HD SIM free, but am wondering if I can wangle another HD (and sell one obviously to by a Galaxy Tab!) or maybe get a Z.
I've been with Orange since they weren't even Orange (anyone remember Wabbit?) and I don't recall I've ever threatened to leave. My bill is only £22-£26 a month so I would imagine they want £200 for the HD.
Do I simply say 'Vodafone say for £30 a month I can have a free one!' ? I don't really want to leave Orange I don't think. Is there any way they call my bluff and I'm booted?
What advice can anyone give?
AndyCr15 said:
I'm after some advice. My contract ends next Saturday. I've already bought a Desire HD SIM free, but am wondering if I can wangle another HD (and sell one obviously to by a Galaxy Tab!) or maybe get a Z.
I've been with Orange since they weren't even Orange (anyone remember Wabbit?) and I don't recall I've ever threatened to leave. My bill is only £22-£26 a month so I would imagine they want £200 for the HD.
Do I simply say 'Vodafone say for £30 a month I can have a free one!' ? I don't really want to leave Orange I don't think. Is there any way they call my bluff and I'm booted?
What advice can anyone give?
Click to expand...
Click to collapse
I've just took out a new contact via phone with Orange, new customer, £22.50 pm 24 months and £99 for the phone, which I thought was ok
Well another week and another lack of f....ing phone...
So here's where I am with it.
As of this morning Orange customer service have said there is a batch in testing that will be released next week. As for price, I'm paying about £22 per month and I'm getting it for nothing... Customer service have the ability to waiver the £100 the shops are charging for the same upgrade... shops have stock but cant release it to upgrade customer for free as they have different rule regarding upgrades. ie if someone wants to 'pay' for an upgrade who are they to stop them.... pretty sad really but that's the world we live in. Hoping to see one by the end of next week... wish me luck.
deadlock1969 said:
As for price, I'm paying about £22 per month and I'm getting it for nothing... Customer service have the ability to waiver the £100 the shops are charging for the same upgrade...
Click to expand...
Click to collapse
Are you an existing customer? Did you have to threaten to leave or anything? That seems a very low monthly bill to get it for free?
AndyCr15 said:
Are you an existing customer? Did you have to threaten to leave or anything? That seems a very low monthly bill to get it for free?
Click to expand...
Click to collapse
That does seem very cheap
AndyCr15 said:
Are you an existing customer? Did you have to threaten to leave or anything? That seems a very low monthly bill to get it for free?
Click to expand...
Click to collapse
I'd recommend always phoning through to Orange retentions when your contract ends. Dial 150, then 1, 4 then 2.
You need to do your research first and check other deals out there. Depending on how long you've been with Orange and what your normal usage is will depend on your loyalty reward.
I've been with orange for nearly 7 years so my loyalty reward is quite good. I managed to get the following deal:
24mth contract
HTC Desire HD for free
600 xnet mins
1300 texts
500Mb ("unlimited") data
5 photo messages
and a free 3G dongle with a 1Gb data usage per month.
For £22.50 per month
So it really does pay to phone them up! I am concerned about Orange's data fair use policy as 500Mb isn't very much. However you can pay another £5 to bring it up to 1Gb. Also, one guy said that they don't usually start charging you over the first 500Mb until you go over 750Mb and they charge you 60p per day you over which isn't too bad.
You need to say you've been looking around and are thinking of leaving Orange. Ask them what the best deal is they can offer and haggle if you like. They have some special deals that aren't advertised.
For more info check out the Money Saving Expert here- http://www.moneysavingexpert.com/phones/cut-mobile-tariff
and this one on the forum which is titled "Orange Retention Offers" - http://forums.moneysavingexpert.com/showthread.php?t=627683
(it's a long thread so you're best going towards the end!)
Hope that helps- let us know how you get on.
Personally, I don't understand why people buy the phone out right and then go SIM only- as it's not cost effective when compared to the deals you can get through retentions.
Some great tips, thanks. I've been with Orange for around 17 years so hopefully they'll cut me a deal.
Just wondering if i should wait to see if they get the Desire Z now I already have the HD.... or get the HD and sell it...
I got mine from Orange the day it was out. Their cs rung me to tell me it is in so I got it within a day.
Ring them and tell them to ring you when they have it in stock.
Sent from my Desire HD using XDA App
I got mine on Saturday from three. The good point is it unbranded and unlocked how cool. No more wait for updates.
Has anyone ended up with a branded phone?
Nope three is unbranded .. had to take my first one back cos of reboot problems and lag , new one no reboot so far but lag is still bad HTC better sort it out quick
Sent from my Desire HD using XDA App
The only carrier getting the desire z is vodafone.
Sent from my HTC Desire using XDA App
Anyone know if the hd comes unbranded from mobile s.co.uk?? (part of carphonewarehouse).
Seen some good deals for my bro who needs a new contact and my galaxy s from there was unlocked and unbranded.
Sent from my GT-I9000 using XDA App

[Q] Buymobilephones.net

Has anyone received their handset through Buymobilephones.net yet?
I placed my order 3 weeks ago on a £25 T-Mobile tarrif and just keep receiving Stock Expected Soon e-mails.
I phoned them today as my O2 PACnumber expires soon and they told me that they were not expecting stock for a few weeks as T-mobile had pulled the phone for software issues. This is strange as I went to my local T-mobile shop at the weekend and they had 2 in stock which they were keen to sell me (well one of them at least) but I wasn't willing to pay the additional £10 per month or the £150 phone cost to keep the £25 contract.
So what's going on?
Buymobilephones.net defined a few weeks for me in case I needed any help in that regard as 4-6 weeks - that's a lifetime.
I think it might be time to cancel your order and buy elsewhere.
Judging by comments here on XDA and elsewhere, the vast majority of UK users experienced no more than a few days of waiting for their Omnia 7s, a week in some cases, but very rarely more than that.
3 kept me waiting for ten days before I cancelled my order with them and went with T-Mobile; my own experience with T-Mo was that the handset was out of stock when I ordered, but 24 hours later I was told that the handset was back in stock, and the morning after that, I received my handset, and that was ten days ago.
It's also worth noting that T-Mobile hasn't installed any software on the phone, so the usual network customisation delays don't apply here; the only soft customisation they've applied is a T-Mo logo splash screen on start-up.
Seems to me that you can either accept buymobilephones.net's explanation and sit tight until they deliver (£25pm with a free handset is a pretty good deal after all, and you can always request a new PAC from O2 once you've got a delivery date); or you can get on to buymobilephones.net and ask them why they're keeping you waiting when T-Mobile have been shipping these things out to their customers for a while now.
By the way, looking at the small print of that deal you've got, it appears that you can either have the unlimited text booster that they've 'included' in the £25pm price, or you can swap that for a web ('unlimited internet') booster. If you want to have both the unlimited texts AND the web, you'll have to get an additional booster for an extra £5 a month, so the total cost will be £30pm, not £25pm. You WILL need a web booster though, you can't do without it on this phone - but as long as you're happy to live with web but without the unlimited texts (you'll still get 500 texts included), you can keep the price down to £25pm.
If you need BOTH web and unlimited texts, maybe you can find an alternative deal elsewhere with a free handset for £30pm?
Right - you prompted me to act.
I phoned T-mobile and asked if they could improve their £35 per month Tarrif - they agreed to reduce it to £30 per month (600mins, 500texts, unlimited internet +an additional booster). Then I agreed and proceeded with the order and informed them that I was an existing customer - so they agreed to reduce it further. In the end I had to pay £35 for the handset but I received the above tarrif for £25. And better than that - my phone will arrive tomorrow.
Big fat smiley face.
Just hope the phone is good now.
de5perate said:
Right - you prompted me to act.
I phoned T-mobile and asked if they could improve their £35 per month Tarrif - they agreed to reduce it to £30 per month (600mins, 500texts, unlimited internet +an additional booster). Then I agreed and proceeded with the order and informed them that I was an existing customer - so they agreed to reduce it further. In the end I had to pay £35 for the handset but I received the above tarrif for £25. And better than that - my phone will arrive tomorrow.
Big fat smiley face.
Just hope the phone is good now.
Click to expand...
Click to collapse
That's an excellent deal.
I noticed today that the 10 day delivery had gone from the T-Mobile website so I rang them up to check and stock was back in but the best they could do for me was 30 pounds, the phone free, 3gb but at 2 years
I am never ever going to be tied into a 2 year contract, I hate having to sign up for 18 months as that is too long really. So I will have to wait until buymobilephones get them in stock as at least I can get 18 months at 25 pounds with the phone costing 10 pounds.
A plus for you is that you get the 3gb and high speed without having to phone the sales reps until one switches you over - they shouldn't really as its only for T-Mobile sales and not resellers.
Have fun tomorrow with your new phone.
de5perate said:
Right - you prompted me to act.
I phoned T-mobile and asked if they could improve their £35 per month Tarrif - they agreed to reduce it to £30 per month (600mins, 500texts, unlimited internet +an additional booster). Then I agreed and proceeded with the order and informed them that I was an existing customer - so they agreed to reduce it further. In the end I had to pay £35 for the handset but I received the above tarrif for £25. And better than that - my phone will arrive tomorrow.
Big fat smiley face.
Just hope the phone is good now.
Click to expand...
Click to collapse
I was in the exact same boat. Decided to call Orange (who I'm currently with) and quoted my "friend's" (your) t-mobile deal.
I managed to get 600mins, unlimited texts, internet, 3 extra magic numbers (I'm now on 6) and orange wednesdays ofcourse for £22.50 a month with the phone costing £15! Thanks "friend"!
I have a feeling that I may be on the rubbish 500mb internet but she didn't day. If I am then I will moan and see if I can get it to 1gb.
Phone arrives tomorrow. Can't wait. And buymobilephones.net, I want my 3 weeks of missed WP7 awesomeness back!
Think of it this way, by waiting 3 weeks you have saved money each month over the next 2 years
And anyone waiting on buymobilephones they have said the T-Mobile Omnia 7 is in Monday with enough stock to clear all back orders.
Looks like buymobilephones are expecting them from Tmobile on monday . Can't wait to play with mine. Check out their twitter feed!
Edit: As posted above by root beer.
Does anyone know if Tmobile know that the phone has been bought from a 3rd party reseller? I'm wondering because I want to try and get moved onto the 3gb fup. If I pretend I bought direct they might be more cooperative.
c-bone said:
Does anyone know if Tmobile know that the phone has been bought from a 3rd party reseller? I'm wondering because I want to try and get moved onto the 3gb fup. If I pretend I bought direct they might be more cooperative.
Click to expand...
Click to collapse
Well, surely they'll know that you didn't buy it from them, as there will be no record of the transaction. A third party reseller is a shop, don't forget. Buying from shops is normal.
Yes but the contract is with T mobile regardless of where I bought it from. I will be paying them directly for my contract. Its just I will only get the 1gb fup for buying from 3rd party.
Just called Orange and got the data increased to 1GB from 500MB free of charge with no hassle. If anyone here is on Orange and is a returning customer it should be no problem as you can't really expect to fully utilise this operating system with 500MB and I think the highest they have on their online plans is 750MB. Just be polite to the person on the phone.
i asked at upgrades and they said they couldn't do that for me but gave me a dongle for mobile internet for 500MB instead??
i guess i won't need the mobile wifi hotspot feature now but i think i still would have prefered 1GB or more
Chimp Safari said:
I was in the exact same boat. Decided to call Orange (who I'm currently with) and quoted my "friend's" (your) t-mobile deal.
I managed to get 600mins, unlimited texts, internet, 3 extra magic numbers (I'm now on 6) and orange wednesdays ofcourse for £22.50 a month with the phone costing £15! Thanks "friend"!
I have a feeling that I may be on the rubbish 500mb internet but she didn't day. If I am then I will moan and see if I can get it to 1gb.
Phone arrives tomorrow. Can't wait. And buymobilephones.net, I want my 3 weeks of missed WP7 awesomeness back!
Click to expand...
Click to collapse
Nice one friend - another happy Omnia 7 owner - mine should have been delivered yesterday but I am working in Milan so I won't get to play with it until tonight - try and get mtself a few Xbox achievements.
Chimp Safari said:
I was in the exact same boat. Decided to call Orange (who I'm currently with) and quoted my "friend's" (your) t-mobile deal.
I managed to get 600mins, unlimited texts, internet, 3 extra magic numbers (I'm now on 6) and orange wednesdays ofcourse for £22.50 a month with the phone costing £15! Thanks "friend"!
I have a feeling that I may be on the rubbish 500mb internet but she didn't day. If I am then I will moan and see if I can get it to 1gb.
Phone arrives tomorrow. Can't wait. And buymobilephones.net, I want my 3 weeks of missed WP7 awesomeness back!
Click to expand...
Click to collapse
Odd. When I phoned them, they said they couldn't price-match. Maybe it's cause I'm not on orange at the moment.
Had pre-ordered the HTC Mozart, but it's still out of stock on orange. Might see if I can swap it for the Omnia 7 on T-mobile, seeing as it's in stock.
Well after 4 days using my new toy and after all that messing with BMP.net I have phoned T-Mobile to arrange for it to be shipped back to them. I am not happy - primarily with WP7. I hope it will improve given a few updates but having used various incarnations of WM6 I am not hugely confident.
So my phone is going back and I have ordered an HTC Desire HD to replace it - I love my Desire so I am sure the Desire HD will be fantastic. I will miss the AMOLED screen most of all - I do so like black to be black.
Do not buy from these people if you want proper internet!
I just got mine from them, and it's brilliant. Got a T-mobile 18 month contract with 600 min and 500 text and unlimited internet for £30 and free phone! Also, 5 month rental is half price! I just couldn't find a better deal than this!
sergioiacobucci said:
Do not buy from these people if you want proper internet!
Click to expand...
Click to collapse
Care to elaborate?
I wouldn't order from anyone else.
Ordered an Omnia 7 on H3G at 2.30pm and received the phone at 1pm the following day. Superb, quick service.
I really like WP7. The interface is clean and very quick. Internet, e-mails, text etc are all lightning fast.
I can't understand all those people who get a WP7 based phone, and then complain it doesn't do this or that. If you want a customizeable phone, go with Android or WM6.5.
WP7 devices are brilliant IMHO. At the end of the day it is a PHONE. If you want all the other bells and whistles.... Get a laptop!!!
geddeeee said:
I wouldn't order from anyone else.
Ordered an Omnia 7 on H3G at 2.30pm and received the phone at 1pm the following day. Superb, quick service.
I really like WP7. The interface is clean and very quick. Internet, e-mails, text etc are all lightning fast.
I can't understand all those people who get a WP7 based phone, and then complain it doesn't do this or that. If you want a customizeable phone, go with Android or WM6.5.
WP7 devices are brilliant IMHO. At the end of the day it is a PHONE. If you want all the other bells and whistles.... Get a laptop!!!
Click to expand...
Click to collapse
Got mine on Virgin, 800 mins Unlimited SMS, 1Gb data for £30 per month.
Ordered online late on a Thursday and delivered on Saturday morning.
Love the phone...

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