Have any of you heard of this?
forum.androidcentral.com/droid-incredible/12215-htc-mail-memory-leak-bug-phone-storage-getting-low.html?highlight=mail
androidforums.com/support-troubleshooting-incredible/80143-htc-mail-memory-leak-bug-phone-storage-getting-low.html?highlight=phone+storage+low
I had to deal with this yesterday, reset my phone to factory defaults. No matter what I did, the Phone Storage Low error message would not go away. My HTC Mail app was telling me it was using over 100 MB in storage. No SMS or Email could be sent/received, no application run and just Force Close, and nothing could be downloaded. Eventually, the phone just kept rebooting when I tried to run programs. So, I found those threads, reset the phone, and all works again.
I can't post links, so you guys can peruse those two forums for what I'm talking about. You guys are the pros at developing, so I thought I'd ask someone at xda.
Same problem. Ended up doing a factory reset and restored everything BUT, for my Exch acct, I purchased the Moxier Mail app. It's superb. Great integration, calendaring, etc. Easy config. All the goodies.
I still use the HTC Mail app, however, for 1 POP3 and 1 IMAP accounts, but have lowered the per-message download size and have set download to just get the past 3 days (at the bottom you can always grab more if needed.) In my business I'm responding immediately to mail, then filing or deleting it, so 3 days works for me.
Ultimately though it seems that there's a monster memory leak (a la DW Horizon magnitude leak) in HTC Mail. Hopefully we'll see a patch, though I must say that a week into Moxier I don't think I'll be switching away from it for Exch. And oh, multiple Exch accts on the Sense UI would be nice at some point, too. Just sayin'
My expereince:
I was up to 30+ MB and getting concerned so I deleted EVERYTHING in HTC mail (including emptying the trash folder). So there is NO data for this app to do anything with except basic setup info. Still had 26 MB in the app. Deleted the mail account. Still have 26 MB. Can't get rid of it.
Stopped using it and have been using K9 (free) for about 10 days. Took a little getting used to, but I like it.
And just ran across this: http://www.zdnet.com/blog/google/is-your-droid-incredible-low-on-disk-space/2163?tag=nl.e539
Just got this message this morning. To my surprise found that same article on ZDNet. I have maybe 5 apps installed..But yes, im using HTC mail.
Guess its a memory leak of some sort. I use this phone for work and probably get 50-100 emails a day. I did however get the message to disappear by going to my TRASH folder in my HTC mail and deleting the 500 or so messages in there.
Had phone more than a month now and have not had this issue. I only use HTC mail for exchange and use K-9 for all my other pop, imap accounts except gmail which I use for that.
I was greatly disappointed in Moxier in that it didn't have some of the basic features found in HTC Mail, messed up their widgets by putting their name in the title of each one, etc... For the price, simply didn't think it was worth the money and I got the impression they had no desire to fix or improve it. they don't even have a decent trial version to really get a handle on what it could possibly do or work arounds for the apparent lack of basic features.
touchdown was a no-go the first day as it has serious display issues on the DI.
However, I've not had any problems with HTC mail yet... get 100-160 messages a day.
krelvinaz said:
Had phone more than a month now and have not had this issue. I only use HTC mail for exchange and use K-9 for all my other pop, imap accounts except gmail which I use for that.
However, I've not had any problems with HTC mail yet... get 100-160 messages a day.
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Yea, I have had my phone since 1st day of release. Never had a problem until this morning. So weird. Maybe I will try K-9 as my work email is setup POP.
After seeing a couple threads on this I'm wondering if the simple fix is to use a 3-day download setting (or less) in HTC mail.
rfarrah said:
After seeing a couple threads on this I'm wondering if the simple fix is to use a 3-day download setting (or less) in HTC mail.
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That is what i used from day one with HTC Mail. So, dont think that theory will work. I actually factory reset the phone last night and am going to try HTC Mail again with all the same settings but not use the widget.
Yeah, ever since I had that first message and had to reset to factory defaults I've left my settings default (except for 100KB messages).
Mail size limit: 100kb
Download Feq: 15 minutes
Download Past mail: 3days
My HTC Mail is still only using around 4MB, and it's been two weeks since that episode.
I've had my phone since Apr 28th and never have had the issue. I only had it set to 10kb, as arrives and 3 days, and I only used it for Exchange mail. All my pop accounts are on K9 and gmail is on gmail.
Over the weekend, I found out about the working version of touchdown for the dinc and started playing with it on Friday. Went ahead and bought it Sunday after beating it up a bit. There are enough features in it that makes it worth the coin.
Glad I didn't run into this issue, but might have over time.
rfarrah said:
After seeing a couple threads on this I'm wondering if the simple fix is to use a 3-day download setting (or less) in HTC mail.
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I got the message a month after getting the phone. I had it set to save all emails and it basically bricked it and had to do a hard reset. It was stuck looping between the Verizon boot and the Incredible screen. A week later it did it again and Verizon told me I had too many emails and changed it to only hold 3 days worth. Worked for a couple weeks and the message came back yet again...This time Verizon thought maybe I had a defective phone and sent me a new one. So far a week with ALL emails saved and no issues, but I'm not holding my breath.
3 days worth of emails is kinda pointless for me...
Memory issues
I started seeing memory issues as described here today, first it was affecting DL from Market, late in theday I could not open texts.
I do NOT use HTC mail. But I did notice that my Contacts Storage was over 95 meg big. Probably a lil too big. Probably thumbnail/facebook integration? Anyhow I reformated phone storage, and then cleared data on contacts, now it is down to 2 meg. I re-DL contacts from Verizon sync
Not sure what this means, I love the Incredible, but can't stand bugginess... And Droid 2 comes out today...
Anyone else seen this behavior that was NOT part of the mail program?
So far I haven't seen this. (knock on wood) Then again I don't use HTC Mail either. I like to keep things slimmed down since I had that Moto Q with the shrinking memory. Yeah! The slimmer things got with that the smaller my storage got. Hopefully this will be fixed before I ever see the problem.
I debated if this belongs in Q&A or General, I think General, but mods please move it if I'm wrong.
I'm running the latest CM6 nightly. I have been flashing almost nightly (skipped few nights here and there) and this morning I decided to completely wipe my phone first before flashing latest + gapps.
I've gotten everything set back up and am noticing some different behavior with the stock E-Mail app. I have an Exchange Activesync connection for my work e-mail. I have server side rules set up on our exchange server that move specific e-mails to specific folders (completely outside of the inbox, but within my mailbox, obviously). Up until this morning, if mail came into one of these other folders, my phone did not notify me (this is partially why I have them set up this way, that and for organization purposes). After wiping and resetting things up, however, if a message comes in (never even hits my inbox) I get an alert for a new message. If I goto my email it's (obviously) not in my inbox, I can of course goto menu/folders and find the e-mail that triggered the alert in the appropriate sub folder.
I don't believe I'm overlooking any options to disable this, and am kind of curious why it suddenly decided to start behaving this way. I know some people have complained in the past that the email app doesn't work this way, myself however, preferred it the "broken" way.
FWIW, I already own Touchdown. I preferred it to the stock email app for the longest time, but once the stock app got the few options I was forced to use touchdown for, I switched back to stock. I know I could fix this issue by just using touchdown, but I'd rather just keep using the stock app if I can.
Anyone else seen this or have any suggestions?
Edit: nm, found the git commit responsible for this new behavior. Perhaps we will get an option to disable/configure this before cm6 is final.
gIMpSTa said:
Edit: nm, found the git commit responsible for this new behavior. Perhaps we will get an option to disable/configure this before cm6 is final.
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I have been having a similar issue. How did you fix it?
Matt_TX said:
I have been having a similar issue. How did you fix it?
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I didn't. It's a new "feature" you could push email.apk from an earlier Rom (rc2 should do it) or wait and hope it becomes a customizable option. I'll proly end up pushing an older apk myself tomorrow.
First I want to say that I got my HD2 on Sunday. Updated T-mobile rom for now. Added BsB, Duttys, Cookiemod. Have to figure somethings out, but so far great. But, one problem that seems to be happening is that I keep getting the same email coming back. I did a test, just to make sure I would be receiving my emails to my phone, and one of them keeps returning.
Any ideas??
I want to say again, this is a great site to have when comes to support on this phone.
Thanks, Lenny
Gmail? If so look at the stickies on top. Sync with google and you wont get that problem anymore.
I believe it was my Yahoo mail. It did it a few times., But hasn't done it anymore.
Do I sync with yahoo?
Is anyone else having issues with Gmail push notifications?
I have reset my gmail cache a few times, and checked all my sync settings but i still can't get email to push to my phone.
nothings pushing for me gmail or exchange.
nevermind gmail working ok just exchange.
Looks like there are two threads on this matter...can we get these merged?
anyhow...here was my response to the other thread
"Sorry I do not have a solution...but I notice the same on mine
When I woke up this morning and grabbed my phone on the way out the door, I noticed I had no emails. I know that I usually get a few throughout the night/early morning (bank balances and such). When I opened the Gmail app and hit refresh...it suddenly pulled them all and had 13 unread emails...
...I noticed for the last week or so, my HD2 running Foyo 2.2 was also acting a bit wonky with email delivery as well...but because Android is not native on that device, I kind of blamed it on that fact...maybe not?"
Apparently it's something that came up over the last day or two. Google is aware of it and supposedly working on it:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=7c73ea54f5209bf7&hl=en
I've been struggling for past month or so with gmail not receiving notifications at all unless I manually go into the app and refresh. I've checked notifications settings and battery optimizations but didn't have any success. Only solution I could find was to uninstall the update and use gmail version that came with the phone. Has anyone faced this kind of issue and found a permanent solution?
Maybe the new update has a bug that will hopefully be fixed in the next update? Maybe try inbox by Gmail, I find it better than regular Gmail. Anyways have you checked to see if you have auto sync enabled?
The Gmail push notification thing really started with Android N. If you Google it people across all phones are having the issue. I have emails show up late or I have to manually refresh. I installed inbox by Google a while back as the above poster stated. It has helped but still not where I need to be on notifications. Lately I have been having issues with text messages not coming through. I will be factory resetting tonight.
Still_living714 said:
Maybe the new update has a bug that will hopefully be fixed in the next update? Maybe try inbox by Gmail, I find it better than regular Gmail. Anyways have you checked to see if you have auto sync enabled?
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I would hope so...I've tried inbox before and had same issue few weeks ago but I will give it another try.
asl9622 said:
The Gmail push notification thing really started with Android N. If you Google it people across all phones are having the issue. I have emails show up late or I have to manually refresh. I installed inbox by Google a while back as the above poster stated. It has helped but still not where I need to be on notifications. Lately I have been having issues with text messages not coming through. I will be factory resetting tonight.
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Yeah I found tons of posts but couldn't find any solution so I thought I'd post it here. Inbox also has issues for me. I don't think I had issues with txt but good luck.