Database Users

[Q] No longer receiving sms in stock messaging app

Using stock sense and sprint/gv integration and i can receive texts in gv as well as send them from the stock messaging app and gv.
i've contacted sprint on the phone a couple times and got to the highest level tech support and they couldn't fix it. also tried the sprint store and they just want to give me another evo. they have one on order, but i'd much rather keep my rooted evo! the new one will likely have 2.3 installed stock and i'll need to wait for root.
this really doesn't seem like a hardware issue anyways, seems like it's a network side problem.
i've made sure sms forwarding is enabled to my mobile number on gv, tried factory and hard resets multiple times. tried unintegrating and reintegrating my sprint number with gv.
the weird thing is even when i'm unintewgrated and using just vanilla sprint i don't receive texts at all. i can send them, make and receive calls too but never does a text come to my phone.
there doesn't seem to be anyone else reporting this problem i8n my area.
phone is rooted, stock rom, the problem started after iu hard reset my phone. i was hoping a hard reset would fix some buis i was experiencing with the GB update. i can't say for sure this was because i hard reset, buit it's a huge coincidence that it happened at approximately the same time. i can't think of any logical reason the hard reset would affect my sms this way.
btw i installed a rooted version of 2.3.3 as well as the latest combo radio pack. that was over a week ago though and this issue just cropped up yesterday.
hopefully this post wasn't too jumbled and i gave enough info, any ideas?
edit: crap, should be in the Q&A forum, please move if necessary :/

Try updating your profile
Sent from my PC36100 using XDA Premium App

i've done that a bunch of times, so did sprint.

[Q] If you call one of the people you text, does the return text from them show up after the call?

dpilcher said:
[Q] If you call one of the people you text, does the return text from them show up after the call?
Click to expand...
Click to collapse
No it doesn't.

Brandito said:
No it doesn't.
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Click to collapse
Not what I was going through a few months back then, but I could make calls but not receive calls. I don't use GV either so probably not the same issue. Just thought I would ask, turns out those issues for me was my 3G going out on my phone. Ended up getting it replaced.
Hope you find a solution, I know how frustrating it is.

dpilcher said:
Not what I was going through a few months back then, but I could make calls but not receive calls. I don't use GV either so probably not the same issue. Just thought I would ask, turns out those issues for me was my 3G going out on my phone. Ended up getting it replaced.
Hope you find a solution, I know how frustrating it is.
Click to expand...
Click to collapse
sprint is ordering me another phone, hoping against it being a refurb, though then i likely have to wait for a new root method for gingerbread.
preferably they'd get it working on my current evo. i really think it has to be a network issue.

Brandito said:
sprint is ordering me another phone, hoping against it being a refurb, though then i likely have to wait for a new root method for gingerbread.
preferably they'd get it working on my current evo. i really think it has to be a network issue.
Click to expand...
Click to collapse
You should be good, I had two replacement refurbs as early as last week and they both had 3.7 on them. Watch for the sunspot on the screen when it boots initially (bright white spot in the lower half towards the middle), both of the refurb replacements had the bad screen. You can't see it if it boots all the way..you'll have to go to a bright screen to see it but it will just get worse to where you will see it all the time. Finally the rep gave me a NIB 004..also 3.7. Just make sure they don't update it, I would ask if you could do the activation as well so you can look for the screen issue on initial boot. Good Luck! Guess I didn't have to quote due to it being right above mine...lmao

Think they'll give me any trouble if I turn in my phone still rooted? I don't feel like unrooting it, not to mention if the new/refurb doesn't fix my issue I'm going to keep my current evo anyways.
I mean they've already approved me for the replacement.

I had the same problem
I had the exact same situation happen last weekend. All I did to fix it was to flash back to a Stock Sense 2.2 ROM, Update Profile/PRL, and then open EPST and Reset Data connection using THIS little tutorial.

foxtrotftw said:
I had the exact same situation happen last weekend. All I did to fix it was to flash back to a Stock Sense 2.2 ROM, Update Profile/PRL, and then open EPST and Reset Data connection using THIS little tutorial.
Click to expand...
Click to collapse
can't even get it to do anything after entering ##3283#, never even pops up a dialog.

foxtrotftw said:
I had the exact same situation happen last weekend. All I did to fix it was to flash back to a Stock Sense 2.2 ROM, Update Profile/PRL, and then open EPST and Reset Data connection using THIS little tutorial.
Click to expand...
Click to collapse
Ya..did all that and then some to mine..no dice. But good advice. Hardware issue won't be solved by software no matter the method I found out. Believe me..even went as far as unrooting and seeing if stock would be the same..it was.
The unrooting process is very easy and with the replacement coming in, why not. Sounds like hardware anyway. Here is what I did to go back and forth:
http://forum.xda-developers.com/showthread.php?t=1113620
You can also look at the stickies at the top of general/Q&A for options.
Good Luck.

dpilcher said:
Ya..did all that and then some to mine..no dice. But good advice. Hardware issue won't be solved by software no matter the method I found out. Believe me..even went as far as unrooting and seeing if stock would be the same..it was.
The unrooting process is very easy and with the replacement coming in, why not. Sounds like hardware anyway. Here is what I did to go back and forth:
http://forum.xda-developers.com/showthread.php?t=1113620
You can also look at the stickies at the top of general/Q&A for options.
Good Luck.
Click to expand...
Click to collapse
doesn't seem like hardware at all to me though. and if that's the case and I unroot and end up keeping this phone i just shot myself in the foot by locking my bootloader.
i wish i would have had them try activating another phone today to see if another phone would be able to receive the texts.

No need to unroot! Go to voice.google.com, click on the "gear" icon to go into Voice Settings. Find your gv/sprint phone number, click Edit and check the checkbox for "receive text messages on this device." Hit save, and enjoy.

jesuspgt said:
No need to unroot! Go to voice.google.com, click on the "gear" icon to go into Voice Settings. Find your gv/sprint phone number, click Edit and check the checkbox for "receive text messages on this device." Hit save, and enjoy.
Click to expand...
Click to collapse
that's only the FIRST thing I tried, along with unchecking, rechecking, removing integration, readding it..twice! and about a dozen combinations of applying settings, checking and unchecking boxes and finger crossing.

Brandito said:
that's only the FIRST thing I tried, along with unchecking, rechecking, removing integration, readding it..twice! and about a dozen combinations of applying settings, checking and unchecking boxes and finger crossing.
Click to expand...
Click to collapse
Apologies, but you didn't mention that you did this in your post. Had no way of knowing that you've already tried this.

jesuspgt said:
Apologies, but you didn't mention that you did this in your post. Had no way of knowing that you've already tried this.
Click to expand...
Click to collapse
I actually did in my first post, though that post is a bit of a mess I realize, it's hard to really put everything I've already tried in any neat order.
No worries either way, any suggestions are welcome at this point.

No voice or text but 3g?

hello everyone, im having some weird problems.... let me start off by saying that i bricked my phone(full brick tried everything wouldn't go into dl mode) a couple weeks ago and sent it in to have it fixed. well i got it back but now i cant text or call but i can use data(i found that odd) so i odined EL30, checked my settings, plugged my phone in and used QPST to check everything was right in the cdma, cdma-2 tabs and everything still matches up with my doner incognito... i dont get it.
list of everything ive tried
- Double-Triple-Quadruple check everything in qpst matches(i even had old backup's i made and text/voice still wouldn't work)
- delete and restore apns(unrelated i think but i still tried)
- update profile+prl
- check qpst again, just to be sure
- reboot
- factory data reset
idk guys...maybe im missing something simple? HELP
EDIT: update, idk what happened but my phone JUST got some texts that my friends told me they sent around 9 hours ago. sadly it didnt magically fix itself and i still cant send messages or make calls(and i presumably cant receive messages at least not in a timely fashion). if this gives any incite on the problem figured id let you all know. also data still works

do you have an airrave? If you do, reset it.
Sent from my SPH-D700 using xda premium

JBakey said:
do you have an airrave? If you do, reset it.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
an airrave? i googled it and if you mean router looking thing then no i dont have one

Out of curiosity, what area do you live in? I'm in the West burbs of Chicago, and both my wife and I were having issues with calls and texts yesterday evening. Havne't noticed anything so far this morning, but it could be a Sprint problem, not a You problem.

DeathThrash10 said:
hello everyone, im having some weird problems.... let me start off by saying that i bricked my phone(full brick tried everything wouldn't go into dl mode) a couple weeks ago and sent it in to have it fixed. well i got it back but now i cant text or call but i can use data(i found that odd) so i odined EL30, checked my settings, plugged my phone in and used QPST to check everything was right in the cdma, cdma-2 tabs and everything still matches up with my doner incognito... i dont get it.
list of everything ive tried
- Double-Triple-Quadruple check everything in qpst matches(i even had old backup's i made and text/voice still wouldn't work)
- delete and restore apns(unrelated i think but i still tried)
- update profile+prl
- check qpst again, just to be sure
- reboot
- factory data reset
idk guys...maybe im missing something simple? HELP
EDIT: update, idk what happened but my phone JUST got some texts that my friends told me they sent around 9 hours ago. sadly it didnt magically fix itself and i still cant send messages or make calls(and i presumably cant receive messages at least not in a timely fashion). if this gives any incite on the problem figured id let you all know. also data still works
Click to expand...
Click to collapse
Call Boost, tell them the issue (leave out the programming, be simple and say you can't call or text) what they'll do is reset your line, and if the rep is too stupid or hasn't done that before, suggest it.
Sent from my SPH-D700 using xda premium

hayzooos said:
Out of curiosity, what area do you live in? I'm in the West burbs of Chicago, and both my wife and I were having issues with calls and texts yesterday evening. Havne't noticed anything so far this morning, but it could be a Sprint problem, not a You problem.
Click to expand...
Click to collapse
im in new york, on long island. but my doner phone makes calls and sends texts fine. still ill call boost and ask them to reset my line like shinydude suggested
Shinydude100 said:
Call Boost, tell them the issue (leave out the programming, be simple and say you can't call or text) what they'll do is reset your line, and if the rep is too stupid or hasn't done that before, suggest it.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
ill try this tn when i get back from classes, this sounds like a possible solution

[Q] My Phone Number is gone!

For some strange reason my phone number wont work on my phone. If I call it from another phone it says the " the number or code you have entered is incorrect, try again". I took it to Sprint and they couldn't figure it out. They were going to give me a new phone and send me on my way but the same thing happens on the new phone. Now a number I've had for 12yrs I may have to change it. I wonder if I can switch services and keep the same number? Has this happen to anyone?

I'm wondering, were you using a 3rd party VVM app?
Sent from my PC36100 using xda premium

I thought it may have been google voice but I disabled that and still nothing. I don't think it would make my phone not be able to do do anything, even after they reset my phone, de-activated then re-activated my service, and switched to a new phone..

I see Sooooo many people have major problems after using Google voice. Like the can't get calls anymore, or can't get texts. I've always stayed away from it, but always read awful stuff.
Are you sure you disabled it properly, did you disable it from a desktop website?
There are a few guides floating around the forum RE: Google voice. Sorry, can't remember where, exactly.
Sent from my PC36100 using xda premium

I went and picked up another Evo from Sprint, the free one they try'd to reset yesterday. Everything works now, I can make calls and receive them. The funny thing is they dont know how it got fix. The tech came in the morning to try and fix it again and it worked itself out. They still have no clue what happened.

Hands Free Activation boot loop

Running rooted stock MF9
Hands free Activation runs, says it activates, trys to update the PRL. It says it fails and that device will restart. Reboots and does the same thing. How can I break this?

I can't make phone calls or receive texts. I tried a factory reset, still doing it.
Any help?

LunaticWolf said:
Running rooted stock MF9
Hands free Activation runs, says it activates, trys to update the PRL. It says it fails and that device will restart. Reboots and does the same thing. How can I break this?
Click to expand...
Click to collapse
LunaticWolf said:
I can't make phone calls or receive texts. I tried a factory reset, still doing it.
Any help?
Click to expand...
Click to collapse
Not sure if this will help, but I found this on Sprint's website:
Manual programming
Only use manual programming if both hands free activation and one touch programming did not complete successfully on your Samsung Galaxy S®4.
Manually programming your device requires a 6-digit programming code and a 10-digit MSID. If your device was activated via www.sprint.com/activate, these codes may be found in the phone activation confirmation email or on the programming instructions page displayed after the activation was processed.
If this is a new line of service or you don't have these codes, make an appointment at a nearby Sprint store for assistance getting your device programmed.
From the home screen, tap Phone.
Dial ## followed by the 6-digit programming code followed by #. For example, ##123456#.
Tap Edit.
Tap MDN.
Enter the 10-digit phone number (MDN).
Tap OK.
Tap MSID.
Enter the 10-digit MSID.
Tap OK.
Tap the Back key.
Tap Done.
Your device restarts.
From the home screen, tap Apps.
Scroll to and tap Settings.
Tap More.
Scroll to and tap System Update.
Tap Update Profile.
After the update is complete, tap OK.
You've now completed manual programming.
Click to expand...
Click to collapse

Salil999 said:
Not sure if this will help, but I found this on Sprint's website:
Click to expand...
Click to collapse
Thank you
I activated my phone at a Sams Cub, so SOL on that front. I'm gonna Odin complete stock tomorrow, and take it to the sprint store.
I didn't even do anything to the phone. Forgot to plug it in last night, and put it on the charger in the morning and it was doing that.

LunaticWolf said:
Thank you
I activated my phone at a Sams Cub, so SOL on that front. I'm gonna Odin complete stock tomorrow, and take it to the sprint store.
I didn't even do anything to the phone. Forgot to plug it in last night, and put it on the charger in the morning and it was doing that.
Click to expand...
Click to collapse
Alright. Use Triangle Away if you need too, otherwise they might not accept the phone!
Here: Triangle Away

Salil999 said:
Alright. Use Triangle Away if you need too, otherwise they might not accept the phone!
Here: Triangle Away
Click to expand...
Click to collapse
So Odining fixed it
So confused...

LunaticWolf said:
So Odining fixed it
So confused...
Click to expand...
Click to collapse
Did you do a hard reset?
Sent from my SPH-L720 using XDA Premium 4 mobile app

Salil999 said:
Did you do a hard reset?
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
it always comes out "HANDS FREE ACTIVATION" and is not activated .. like I can erase that since I do not live in United States ..
or could activate it from my house (Chile) ... I hope to help please ..

have kind of the same problem with my htc m8 for sprint i already root it and it sads hands free activation then check for prl said success then the phone restarts then does the same thing over and over and over

One thing that SHOULD solve this is manually inputting your MDN and MIN in some kind of CDMA tool. If you've done a ##72786# or if the phone somehow freaked out and did it, you're going to need the carrier partition from another L720 to load onto yours. Sorry, the answers aren't quite "easy"
Sent from my SPH-L720 using xda app-developers app.

No service with Sprint phone?

I was late on my bill for a short period and my Sprint service was turned off. I went and paid my bill on Friday and my service was restored but only my data was working for some reason. Anyway i just dealt with it for a bit since I was at work but I decided to do some stuff to try and get it working, updating profile, firmware, PRL. Nothing got my service working again. So I looked into some dialer codes and tried things like ##update#, ##scrtn#, ##clear#. The ##rtn# menu shows mobile number unknown and MSID/ISMI is also unknown. The thing is, after I did ##update# and all that my service became spotty until it slowly stopped working. I reflashed stock ROM, AOSP based ROMs, kernels, nothing seems to be working. I called Sprint and asked and they said everything on their end was ok and it's a problem with my phone. But I'm rooted and all that so my warranty has been voided and I'm afraid of going into the store to get a replacement, everything else on the phone works except service. If I try to make a phone call I get a message that says "Sorry, your phone is not yet activated. Press end and dial customer service" but if I call customer service it says my phone can't dial the number. Texts just don't even go through they just send forever until they fail. I have no idea what's wrong with my phone and I'm looking to see if anyone can help me out. Thanks in advance for any responses I get. I'll edit this post with the solution if I get something working.

Don't mess with the settings in aosp roms
https://forum.xda-developers.com/showthread.php?t=3557676
Follow this thread
Sent from my HTC U Ultra using Tapatalk

nexus6r3plicant01 said:
Don't mess with the settings in aosp roms
https://forum.xda-developers.com/showthread.php?t=3557676
Follow this thread
Sent from my HTC U Ultra using Tapatalk
Click to expand...
Click to collapse
Thanks!