Database Users

HELP! Wifi gone on my HTC Hero

Hey guys,
I have no idea what happened but since yesterday I lost my ability to connect to wifi networks.
I have tried turning wifi on/off, turning the whole phone off and on as well. I went into the wireless controls -> wifi settings and checked/unchecked the "network notification" option, nothing...
I did the new hero firmware update via the HTC Poland site about a week ago since it took my serial number just fine (thought so since my unbranded phone came with eastern European countries listed in the locale and language settings) and everything was fast, nice and dandy until this happened.
Any ideas why? What can I do to try and fix it? Hopefully it didn't die forever (HW failure)
Helpppp! I also tried using a 3rd app program like wifi buddy and wifi analyzer (I already had them installed) but they don't see anything, no networks. Uninstalled wifi buddy since I installed that after the 2.73 update and thought it might be conflicting somehow with the build in stuff but still nothing.
Help please!

Hi,
I have the same problem since yesterday night.
Absolutely the same (Hero, new ROM installed one week ago...)
Strange. I hope, this is not a scheduled hardware failure. :-D
Regards,
-RoB-

Are you able to turn the Wifi on? I had similar problem.

Yes, I can turn the wifi on, the toggle shows it on, and in the settings seems to work, but this can't find any wifi network, and there isn't any wifi indicator icon on the status bar. Meantime i am using my netbook on my wifi network, so I have a network, and I have tried it in my office, with the same outcome.
So I am very disappointed. It was very good in the last 3-4 weeks.

Dj_Frost said:
Hey guys,
I have no idea what happened but since yesterday I lost my ability to connect to wifi networks.
I have tried turning wifi on/off, turning the whole phone off and on as well. I went into the wireless controls -> wifi settings and checked/unchecked the "network notification" option, nothing...
Click to expand...
Click to collapse
Did you do hard reset? Try it

try to install drizzy/modaco firmware..
or maybe hard reset also

Same issue. Used Modaco 2 ROM. No hard reset yet.

same problem
I had the same problem. A few days after ROM upgrade (Orange) I could not detect wifi signals. I also had installed wifi buddy and something called Y5. Even after uninstalling these programs the wifi did not detect.
After a factory reset it seems to work OK for now!!

After same issue I have take it back to the shop. They flashed it again with the new ROM, wipe my data, and so on (okay, a have made some backup).
After it, my wifi was working again, but I could not use mobil internet. Same issue as with wifi before.
After this I have reboot the Hero, then it did not boot anymore.
It stucks in the HTC logo and not continue booting.
So tomorrow I will take it back to shop again, and I will try to change it to a new one. I think it is a hardware failure.

juyin0711 said:
Did you do hard reset? Try it
Click to expand...
Click to collapse
Damn.... hard reset?
Is a hard reset the same as doing a factory restore using the option in the phone settings?
I guess this is just like doing a new firmware update, backup contacts and programs with mybackup but still having to re-do the home screens (all 7) and re-apply FB pics to contacts, etc.
This suxxxx

I really hope this isn't a hardware failure that is going to keep on happening. I think it is going to be related to the new firmware update if anything..
Cause before the update (performed 2 weeks ago) I was using the firmware that the phone brought and it was working perfectly on many different wifi networks all the time... this was for about a month or two...

Dj_Frost said:
Damn.... hard reset?
Is a hard reset the same as doing a factory restore using the option in the phone settings?
I guess this is just like doing a new firmware update, backup contacts and programs with mybackup but still having to re-do the home screens (all 7) and re-apply FB pics to contacts, etc.
This suxxxx
Click to expand...
Click to collapse
Why not sync your contacts with google?

soulehmoo said:
Why not sync your contacts with google?
Click to expand...
Click to collapse
Because I have 1527 contacts in google contacts (basically everyone I've ever emailed for some reason... guess google auto adds them) and I don't want those to pass over to the phone... so I disabled the auto sync on contacts at the initial setup and just left it for gmail and calendar.
I had the same prob with my HTC Pro and winMO + MSN... it imported all my hundreds of msn contact to my phone contact list and it sucked!
Unless there is a specific subgroup in google contacts or way to make it so it only syncs/reads the ones I want it to?

K for your contacts, go to people app groups tab create a group called phone. Add your contacts to this group then go back to the group tab press menu then 'sync groups' make sure only phone is checked. Enable contact sync and your away.

soulehmoo said:
K for your contacts, go to people app groups tab create a group called phone. Add your contacts to this group then go back to the group tab press menu then 'sync groups' make sure only phone is checked. Enable contact sync and your away.
Click to expand...
Click to collapse
Ok I went into the "All contacts" menu and then into the "Groups" tabs by using the bottom sliding menu. I then clicked on "add group" and created the group called HTC Hero. I went into the group , clicked menu button on the phone then clicked on the "Edit" option that popped up and it gave me the option to "add contact to group" so I added 62 contacts.
Now I'm stuck there... I've checked in the "all contacts" menu, the "Groups" tab, the "HTC Hero" group I created and hit the menu button on all of them but I get nothing that says "sync groups" or gives me the option to select which groups to sync.
The only thing I can ever find is by just going into the sync settings and having the gmail, calender and contacts "autc sync" checkmark.
Help

It is easier than that.
Go into People, and then Groups. Press "Menu" and the "Sync Groups". I've never set up any groups, so I'm presented with two "default" groups:
1. Sync all contacts
2. My contacts
Ensure that only "My Contacts" is ticked and you should be good to go, as "My Contacts" only includes people you've explicitly set up as a contact, as opposed to everyone you've emailed or received email from.
Regards,
Dave
EDIT: I just noticed that you said you don't ever see the "Sync Groups" options. Possibly this is because you did not select the option to sync contacts when you initially set up the phone. Assuming you've a custom recovery image, I'd be inclined to make a nandroid backup and try wiping the phone and setting it up from scratch again - at least the initial stages to see if you can get "Sync Groups" to appear. If it doesn't do anything, you can restore your backup.

foxmeister said:
EDIT: I just noticed that you said you don't ever see the "Sync Groups" options. Possibly this is because you did not select the option to sync contacts when you initially set up the phone. Assuming you've a custom recovery image, I'd be inclined to make a nandroid backup and try wiping the phone and setting it up from scratch again - at least the initial stages to see if you can get "Sync Groups" to appear. If it doesn't do anything, you can restore your backup.
Click to expand...
Click to collapse
Yup... maybe that's it.
Ok so to do a nandroid backup, do I need to root it? Cause I haven't done that.

Dj_Frost said:
Hey guys,
I have no idea what happened but since yesterday I lost my ability to connect to wifi networks.
I have tried turning wifi on/off, turning the whole phone off and on as well. I went into the wireless controls -> wifi settings and checked/unchecked the "network notification" option, nothing...
I did the new hero firmware update via the HTC Poland site about a week ago since it took my serial number just fine (thought so since my unbranded phone came with eastern European countries listed in the locale and language settings) and everything was fast, nice and dandy until this happened.
Any ideas why? What can I do to try and fix it? Hopefully it didn't die forever (HW failure)
Helpppp! I also tried using a 3rd app program like wifi buddy and wifi analyzer (I already had them installed) but they don't see anything, no networks. Uninstalled wifi buddy since I installed that after the 2.73 update and thought it might be conflicting somehow with the build in stuff but still nothing.
Help please!
Click to expand...
Click to collapse
I had a similar problem after upgrading to the latest MoDoCo release. I tried everything bar hard reset. Lastly I removed the wifi networks that were listed in Wifi Settings and it fixed the issue. I later found out that whenever a BTOpenzone hotspot was remembered in my list of networks wifi would stop working, if I remove that hotspot wifi starts working again. No idea why.
Hope this can be of some help.
Dan

caliginous said:
I had a similar problem after upgrading to the latest MoDoCo release. I tried everything bar hard reset. Lastly I removed the wifi networks that were listed in Wifi Settings and it fixed the issue. I later found out that whenever a BTOpenzone hotspot was remembered in my list of networks wifi would stop working, if I remove that hotspot wifi starts working again. No idea why.
Hope this can be of some help.
Dan
Click to expand...
Click to collapse
Holy hell... you got it!
So it looks like this is a bug of some sorts. I remember that the last wifi network I remembered was one off an APPLE airport or whatever device they use to share wireless connections... so that must have been it. If not maybe it was one in Bennigans (yes, it still exists down here in Panama).

caliginous said:
I had a similar problem after upgrading to the latest MoDoCo release. I tried everything bar hard reset. Lastly I removed the wifi networks that were listed in Wifi Settings and it fixed the issue. I later found out that whenever a BTOpenzone hotspot was remembered in my list of networks wifi would stop working, if I remove that hotspot wifi starts working again. No idea why.
Hope this can be of some help.
Dan
Click to expand...
Click to collapse
Yeah, It works for me! Just delete remembered wifi connections and it will turn on! Thanks a lot, mate

Facebook thumbnails do not load

Has anyone else experienced problems with the integration of facebook app with the contacts, specifally when it comes to showing the friends profile photo? Just did a hard reset yesterday, and before that I was able to see my friends profiles pictures when i linked them in the contacts, next to their name and when they called me. Now all I see is th default gray siloutte. Even if i open up the facebook app, and goto the friends tab, all i see is the default silouette icon...
Help please, this was one of my favorite features, now my people tab is full of the same icons

This may be obvious, but since you have reset your HD2, have you remember to "link" contacts via the contacts menu?

Ibb1982 said:
This may be obvious, but since you have reset your HD2, have you remember to "link" contacts via the contacts menu?
Click to expand...
Click to collapse
yeah, the little "F" is there on the bottom left...
dont know if it matter or not, am in the UAE, website bans galore, facebook has been reallu s... l o w here lately, starting to think it has something to do with that, anyone in the UAE can confirm?

If you can still access FB then it should work. If you can't then it could be a reason.

I hate to do this, but I might just perform another hard reset, will install nothing this time until i get the facebook pics to work, i disabled HTC messaging via some thread i found here, dont know if that has something to do with it or now

jaoropez said:
Has anyone else experienced problems with the integration of facebook app with the contacts, specifally when it comes to showing the friends profile photo? Just did a hard reset yesterday, and before that I was able to see my friends profiles pictures when i linked them in the contacts, next to their name and when they called me. Now all I see is th default gray siloutte. Even if i open up the facebook app, and goto the friends tab, all i see is the default silouette icon...
Help please, this was one of my favorite features, now my people tab is full of the same icons
Click to expand...
Click to collapse
Have a look at this thread. Hope that will solve your problem.

myth1001 said:
Have a look at this thread. Hope that will solve your problem.
Click to expand...
Click to collapse
alas , no results, it was already set to zero (as per the link), guess i have no choice but to hard reset to see if this changes...
should i take this opportunity to upgrade to 1.48?

Hard Reset completed, still no luck! have not installed ANY applications, went through the start up wizard, when prompted for wifi, i skipped, then went to social section, and attempted to enter facebook email and pass, log in error, went back, enabled wifi, connected to wifi, then used the exact same user/pass and was successful.
Still do not have my profile picture in my contact card, just the default silouette with the small F...
this only makes me think that it has sometihgn to do with my isp, etisalat

jaoropez said:
Hard Reset completed, still no luck! have not installed ANY applications, went through the start up wizard, when prompted for wifi, i skipped, then went to social section, and attempted to enter facebook email and pass, log in error, went back, enabled wifi, connected to wifi, then used the exact same user/pass and was successful.
Still do not have my profile picture in my contact card, just the default silouette with the small F...
this only makes me think that it has sometihgn to do with my isp, etisalat
Click to expand...
Click to collapse
Maybe it's due to Facebook privacy settings? Try checking your facebook settings.
Btw, you need to log in to facebook located at Settings >Data Services> Facebook.
And.. you might want to consider to upgrade to at least Rom 1.48 ( though v1.61 is much better ) since 1.48 has been officially released by HTC.

Mine does not update either, I have to do it manually as autoupdate does nothing!

Ok guys >>>> at last i found the solution
all you have to do is opining you FB from laptop and change the way you login to "unsecure" (http not https) >>>> And its done
now reupdate ur contacts and FB thumbnails appear beside each name
PS: if u want to change it again to the secure mode plz turn off ur Auto FB contacts update
thanks

Updates and Events problem

I'm having a problem with the 'events and updates feature' retrieving updates from facebook.
When I select the 'update now' option in the 'updates and events' section for a contact it never retrieves any facebook information for any of the contacts.
All of my contacts are correctly linked to their facebook accounts but the application never picks up ANY updates.
Any ideas? I'm on O2 btw

your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.

Hi thanks for replying
yes I can see my 'me' contact card in the updates and events and can also see the facebook pictures in the facebook tab so it appears to be logged in fine.
samsamuel said:
your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.
Click to expand...
Click to collapse

I dont use facebook so cant really suggest anything else. I do know from the missus that fbook website has been flakey for her this past week or two, and i'm sure i read they are currently moving datacenters or something, so who knows. Maybe your friends just all stopped updating!

I dont really know how the application itself works, but for me, the updates seem to take a while (as an indication, about 3 or 4 minutes for 500 friends over wifi - dont know how big a difference the number of friends make). I've got to keep touching the screen so that it doesn't go into "sleep" mode otherwise it stops and I have to start again.
If I leave the screen on the "Updates and Events" page while it says "Updating...", the info will not automatically update even once all the data has been downloaded. I have to move across to another page (eg, Favourites, Groups, etc and then scroll back to see the actual updates.
Hope this helps .
btw.. I'm on Dutty's V1.5, if that makes any difference.

I have the same problem
it say ( updating...) when i click update now
but then the (updating ..) dissapears and nothing updated !!!!
but when i click update on a selected contact .. it become update !!!!
it was working fine ..i dont know what happened ?

Facebook updates working only for some contacts
For me it works for some contacts but not for all.
Just got my HD2 2 days ago, so so far only 10 people/contacts are linked to facebook.
- 9 fail to deliver/retrieve updates,
- 1 works
I noticed that the one status update that I received was really new, so I just wonder if there is somewhere a setting on how old the status updates can be, to be seen on the HD2.
I also had on unanswered event request, that one worked well.
One more issue, I can browse the album of almost all facebook contacts, but it's not working for one. does anybody know what could be the reason. Are only alboms which are set to be viewed by anybody browsable by HD2 (not the ones only visible to friends)?

I had the same issue, worked for a few days then would attempt to update, appeared to do so but no new info present.
Ended up having to go to Start/settings/data services/social networks and turn off facebook and then do it again.
After this for some strange reason it now works and has continued to for weeks.

HD2 Twitter: Peep won't log in

Any of you guys experiencing this? It was working this morning, then I went to check it this afternoon and it had logged itself out. I went to log back in and it tries to log in and then just goes back to the login screen. Any help would be much appreciated.
Nevermind. It's just decided to start working again. What a retarded application. Anyone know the difference between free and paid version of moTweets?

anhhai said:
Any of you guys experiencing this? It was working this morning, then I went to check it this afternoon and it had logged itself out. I went to log back in and it tries to log in and then just goes back to the login screen. Any help would be much appreciated.
Click to expand...
Click to collapse
I had similar to this a week or so ago, I must admit, it was due to me doing a clear out of "temp" files
If you go to the Settings Tab, then into Data Services, switch off the Twitter (under 'Social Networks') and press back.
Now, using a file explorer (I have Total Commander for example), there is a "Temp" folder in the root of all the files.
In there, there is "TwitEng", remove this (or rename it if you wish).
Reboot the device, and then go to the Settings Tab again, then into Data Services, switch Twitter back on.
You should now be able to log in.

Thanks for the tip

Check whether your GPRS connection uses a proxy server. This was what stopped Peep working on my UK Virgin connection.
Look in 'Settings>Menu>all settings>connections>connections>manage existing connections>proxy settings'
Andy

Hmmm - I've just started having the same problem on my HD2. I've tried both of the suggestions above to no avail. I'd also read somewhere that I should log out of any desktop session of Twitter as well after removing Peep in the online settings and have found that this hasn't helped.
I wonder if anyone has been able to fix or even reinstall peep using a .cab, before I go looking for another app to use instead. - It'd be a shame as it is handy having peep in the Sense menu.

Missing Email Account HD2

Hi Guys and Girls,
This is my first HTC device and im loving it so far, being a long user for wimo devices, recently come from an omnia i8000, huge improvement going to the HTC, i wont look back.
Has anyone expericened missing email accounts? it still seems to be in the list but its hidden? i can create a new account with a different account name, and it works but is there any fix?
Thanks for your help

Bj,
I experienced the same problem today. However, I noticed that the mail settings had disappeared in addition to the accounts no longer showing up.
The only way I was able to solve the problem was by deleting the mailboxes and re-creating them.
Hopefully there is a better solution found in case this happens again.

Same thing happened to me just yesterday, wonder what's the cause.
Anyway I had the settings backed up to a cab as described here so a reinstall of that set them back up in seconds.

Have the same problem, but my internet settings was lost to...
Any fix for this other than the obe above?
//Johan

I had same misterious problem two times, and I didn't understand why...
:-(

Even I've had the same problem twice..and in addition to losing the email accounts, all my apps which required login like facebook, fring, etc stopped remembering usernames and passwords. Even if I selected save password, it kept asking me everytime is started the app.
The first time it happened i did not notice why, but the second time it happed immediately after a soft reset done using BSB Tweaks after making some changes in it.
I have removed BSB Tweaks for the time being, so will wait and see if it happens again.

the email problem can be solved by going to email- tab --> menu --> account settings (may have another name) --> choose your disappered account. you will notice some of your settins are lost, in my case the mail servers and the username. type in the missing information, and hit 'done', your email acc will be visible again.

Missing Accounts
Same problem after I installed the newest firmware in June. Never happened before, since then TWICE, so it must be the issue of the new FW. Sorry wergor, the solution you offer sucks. Doesn't solve the cause!

ricz73 said:
Sorry wergor, the solution you offer sucks. Doesn't solve the cause!
Click to expand...
Click to collapse
i know, but at lest you don't have to set up a new acc w/ a different name and lose all your emails.....

try this next time:
http://www.freewarepocketpc.net/ppc-download-mail-account-repair.html

Bjs051084 said:
Hi Guys and Girls,
This is my first HTC device and im loving it so far, being a long user for wimo devices, recently come from an omnia i8000, huge improvement going to the HTC, i wont look back.
Has anyone expericened missing email accounts? it still seems to be in the list but its hidden? i can create a new account with a different account name, and it works but is there any fix?
Thanks for your help
Click to expand...
Click to collapse
Hey,
I found a solution to this problem that I think works. The first time this happened my email accounts disappeared and all of my logins for other things (facebook, etc) also stopped working. This just happened again with no recent mods to the phone, and the only add-on I have is C00kie's Home Tabs (which I didn't have the first time).
The first time I used all the missing settings as an opportunity to upgrade my software. This time I'm on the road and I don't have time to fool with it. Happily I did figure out a way to resurrect the vanished accounts.
As you stated, if you try to recreate the settings, the system will tell you that the account exists, forcing you to create the same settings with a different name. You can probably find your original settings by doing the following:
Go to the settings tab. (Scroll left from your home)
Choose "Data Services"
Scroll down to "E-Mail"
Here you should see whatever accounts you created, even if they don't show up in your email tab proper. Select them and update your passwords (if they're missing, mine were). Everything should look normal.
As I said, I'm on data roam and I couldn't get my OTA download to work where I am. Hopefully when I get back I'll know for sure. Give it a try and I hope it helps you.
Dan

Dan.S - yes, it works, thanks so much. ;-)

It works
Yes, works. In same time, I lost my ability to connect to Facebook. Whenever I try to input name (email) and password, I get instant answer that there is problem with connection. Maybe password also lost. No idea where to find solution.

Dan.S said:
Hey,
I found a solution to this problem that I think works. The first time this happened my email accounts disappeared and all of my logins for other things (facebook, etc) also stopped working. This just happened again with no recent mods to the phone, and the only add-on I have is C00kie's Home Tabs (which I didn't have the first time).
The first time I used all the missing settings as an opportunity to upgrade my software. This time I'm on the road and I don't have time to fool with it. Happily I did figure out a way to resurrect the vanished accounts.
As you stated, if you try to recreate the settings, the system will tell you that the account exists, forcing you to create the same settings with a different name. You can probably find your original settings by doing the following:
Go to the settings tab. (Scroll left from your home)
Choose "Data Services"
Scroll down to "E-Mail"
Here you should see whatever accounts you created, even if they don't show up in your email tab proper. Select them and update your passwords (if they're missing, mine were). Everything should look normal.
As I said, I'm on data roam and I couldn't get my OTA download to work where I am. Hopefully when I get back I'll know for sure. Give it a try and I hope it helps you.
Dan
Click to expand...
Click to collapse
thank you Dan,it worked for me...