This is the second time, and second device that this has happened on. My device froze and then when I did a soft reset it won't go past the green WM6 splash screen (memory card is removed). The green light still flashes and the screen goes black after a while, but nothing is ever displayed.
Please any help would be greatly appreciated.
My apologies seeing as I'm still a newb. All that was required was a hard reset; press and hold both action buttons while pressing the pen into the soft reset button.
After reinstalling WM6 I am able to use my Titan again (although all my personal data since my last back-up was lost).
Try to hard reset your device.
Press the left and right soft key, then punch the reset hole with ur stylus. Hold the two buttons until the screen displays some thing, follow the instruction on it.
Hi people. having a bit of a crisis. my mini s wont startup any more? it just hands at the 'windows mobile' graphic?
anyone know any genuis solutions to help me get it working again?
pretty please *crying*
mark
Have you tried to give it some time? When i had old version of Polish official WM5 ROM from Era operator, my Wizard took more than 5 minutes to boot (instead of less than a minute with newer ROM). Also, sometimes it did hang in the process. What seemed to help (though i have no idea why) was not allowing the backlight to go off by tapping the screen once in a while during the boot process.
left it on, with charger plugged in to maintain juice all morning and its not gone any further
And how about keeping the device awake - tapping the screen during boot process?
it stays permanently awake from reset
What i meant, is that when my device booted, after a while the backlight went off. if i didn't tap the screen to turn it back on, the device simply hung. Then again, that was probably just a problem of my ROM/software combination, since i never saw anyone else describing such problem. If you have your data backed up, you might try a hard reset, if not, maybe someone else can give you a bit more useful advice
it just stays on. no tapping required.
is a hard reset the same as holding down the power button til it turns off because ive done that a few times now
any suggestions?
nope, hard reset is holding the comm manager and voice memo buttons pressed and pressing the side reset button. Keep these buttons down until you get a question if you want to restore your factory defaults (you'll have to press the call button if you do). Be arare that you'll lose all the data on your phone (those on the storage card will stay intact) - all the files, contacts, messages. I hope you have a backup of those...
strangely enough, held down those three buttons and instead of asking me to hard reset it vibrated and then popped the txt mesages screen up?
very bizare
must have been retaining the boot graphic on top of the apps?
thanks for the help!
mark
Well, i must admit - that sure is odd.
there is another way to hard reset - turn off your device completely (holding the power button for a few secs, and answer the popup message asking if you want to power down "yes" (from your earlier posts i understand that it worked). When the phone is completely off (no LED blinking), press the two side buttons i mentioned earlier (voice command and comm manager) and while holding them power the phone up just as you normally do - by power button. Keep both side buttons down until you get the question about resetting. If you hold the buttons and it gets to the windows mobile screen, then one of them might be faulty.
[EDIT]
I just thought o0f something else - if the SMS window pops up, it would mean that the device is actually booted, so it should connect with activesync. Maybe connecting it to the PC, opening the device's folder, and navigating to /windows/startup folder. Thye problem might be caused by one of the applications run on start, so try moving (not deleting) all items from startup to some location on your PC. Then do a soft reset (the reset button on the side). If it boots, post the list of apps you had in startup, maybe we can figure out which one was causing trouble and put all others back to startup. If not, then the problem is somewhere deeper in the system, and a hard reset will probably be necessary.
[/EDIT]
Ok so i was wrong, it doesn't shut off, it goes past the green windows mobile screen, then past the t-mobile shadow screen, then just sits there with a black screen, the power lights are on, but just stays black forever
One other note is a hard reset isn't possible it seems because the phone cannot be turned off
If the battery is removed it shuts off of course, but when its put back in it just starts up and apparently thats not good enough to do the hard reset because it just boots up like normal to the black screen
Try pressing the hard reset keys as you place the battery in. You might need someone else to put the battery in while you press the keys. If that seems tedious or doesn't work, try starting with bootloader buttons (Camera and power button at the same time). Then connect it to your computer and run T-Mobile's update.
Hopefully, that should work.
Hi,
I know others have this problem. My phone starts, gets through loading almost all the way, but before I can do anything, it shuts down and starts all over again. It just keeps starting, loading, shutting down, over and over again.
The only way to stop it is to remove the battery. The hard reset instructions in my manual do not work. Hold the red and green keys and press soft reset. Can I somehow interrupt the load up or get into some kind of menu or flash the phone? I cannot sync with the phone since it doesn't stay on long enough before restarting again.
Thanks
Try to enter the bootloader screen (tri-color screen). If you can do that without it looping on you, you can flash from there.
Follow these instructions to enter your bootloader screen.
hi there another way too boot your htc elf connet it with usb start it and when start screen windows appear or start screen of your provider hold green red and on/ off up the phone keep holding the buttons till you get 'this will erase all your personal data' message, then press 'action' (big front button) to hard reset.
My zmax will turn on but once it gets to the starting android apps logo it goes to a blank screen. Still lite up and it will display power off options when the power button is pressed. It just don't have no apps or icons on screen after it displays the android apps optimizing. I've soft reset, hard reset, everything and still doesn't change anything. Any one have any clue what is wrong and how to fix.????