Apparently several retailers are selling the Vibrant for $99 with upgrade. TMobile has been persuaded by several users on their official forums (including myself) to credit the difference ($100) to their bills.
Post on the T-Mob forums:
http://forums.t-mobile.com/t5/Samsu...o-Walmart-Firefly-Radio-Shack-etc/td-p/421988
hmmm I'll have to try this tomorrow. maybe I'll get lucky.
sent from my samsung vibrant
bahnburner said:
Apparently several retailers are selling the Vibrant for $99 with upgrade. TMobile has been persuaded by several users on their official forums (including myself) to credit the difference ($100) to their bills.
Post on the T-Mob forums:
http://forums.t-mobile.com/t5/Samsu...o-Walmart-Firefly-Radio-Shack-etc/td-p/421988
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Click to collapse
Not to put a damper on things, but I work for TMO care in an un-named higher position. Feel free to call, but don't expect that to be the case. There isn't an official "offer" like that going on and if it has happened, it has been a judgment call by the rep and/or sup. But speaking from experience, this kind of thing is rare.
Just want to avoid banging heads against a brick wall.
israel941 said:
Not to put a damper on things, but I work for TMO care in an un-named higher position. Feel free to call, but don't expect that to be the case. There isn't an official "offer" like that going on and if it has happened, it has been a judgment call by the rep and/or sup. But speaking from experience, this kind of thing is rare.
Just want to avoid banging heads against a brick wall.
Click to expand...
Click to collapse
Thanks for clearing things up. I know it's the CSR's call, but it has worked for several people on the T-Mo forums, but obviously, it's hit or miss. Anyway, it's worth a try regardless.
what other deals/benefits can we get from the t-mob?
If you've been with T-Mobile for a long time you would have a much easier time getting preferred features.
good chunk of change for u vibrant users!
Been with tmo for like 7 years and they wouldnt sell me for $165
I did this on the relese day... Worked. I did have to call in twice and as I was nearly out of contract they knew I could walk.
When I called on July 13th to get an official confirmation on the release of the Vibrant, I also wanted to disable a 3rd line I had that is no longer in use. the CSR transferred me to another dept (which I later learned to be the Loyalty dept). I told them to disconnect my 3rd line and the reason was that it was no longer in use by my cousin who changed carriers.
The Loyalty Rep was trying to convince me to leave the line open. And seeing that I was interested in the Vibrant, he would be able to give it to me for 99 because that line was out of contract. Since my main line was out of contract, I asked him about that and he said that under my account, any of my 3 lines was eligible for a loyalty discount, but it is only available over the phone.
I called on the 15th and they had to verify what was entered in the notes for the loyalty discount.
I got mine for 99. I cited that I can get it from Amazon, Android And Me, etc. for that price.
I was lucky enough for T-mobile to give me the vibrant for $200 even though I just got a new plan with them around 3 months ago. So I don't think I'll be pushing my luck.
Yeah, I got the vibrant for $200, the new contract price even though I was on my previous contact for only 12 months.
Sent from my SGH-T959 using XDA App
Loyalty refused to credit me 100$ even though I was out of contract before my upgrade, and threatened to leave for Sprint. But they lowered my monthly bill by 20$.
offensive said:
Loyalty refused to credit me 100$ even though I was out of contract before my upgrade, and threatened to leave for Sprint. But they lowered my monthly bill by 20$.
Click to expand...
Click to collapse
That'll work. They just saved you $480 over the course of your contract. Not a bad deal, and a whole lot better than $100 credit.
I decided to give CS a call, mentioned I was an Amazon Prime customer and Amazon has it for $99. Ended up getting a $100 credit to my account! Thanks T-Mobile!
called cust serv and it was a no go bc I bought in store.. I tried tho...
A few weeks ago, I placed a call to T-mobile customer loyalty personnel, first line of defend declined to match Costco $100 price. I escalated the issue and politely requested to speak to the supervisor, a few minutes later I got T-mobile to agree on $149 with free 2 days shipping & no activation fee.
I have 8 lines with T-mobile and have been a loyal customer for over 5 yrs. T-mobile CS was fantastic and cordial during the "negotiation".
junkdruggler said:
called cust serv and it was a no go bc I bought in store.. I tried tho...
Click to expand...
Click to collapse
Try again... I bought it in-store too.
All this puts you on a 2-year contract right? Even More Plus won't get any of these deals?
Related
http://www.htc.letstalk.com/
Price 179$ minus $179.99 LetsTalk instant discount
2yr. contract required, of course....
GREAT DEAL
Crrrrrrrrrrraaaaaapppp!!! If only I had seen this literally a couple hours ago!!!
I just picked one up at the local shop... So far, it's quite a nice upgrade from my Titan... Really anxious to try out a few new roms, but need a default to get back to...
Hmm.... wonder if I can take this one back... or if it's a simple matter of giving a call to 'ol AT&T...
Thanks for the headsup though... I'm sure others that were gonna take the plunge will appreciate it too!
AT&T retail shops have a $35 restock fee. Still worth it with there $199 - $49 mail in price.
If i already have an account, premier with a 25% discount will i qualify or will it screw anything up? I am available for upgrade though
xboxhaxorz said:
If i already have an account, premier with a 25% discount will i qualify or will it screw anything up? I am available for upgrade though
Click to expand...
Click to collapse
You should get that if you log in through the premier site.
I called and I got mine for 25% off, and I wasn't even close to being out of contract.
Right now I am on one of AT&T's pre-paid plans. Does anyone know if I would be able to move my number over to the new contract?
I think upgrades cost a little more at lets-talk. I seen this a while ago and while it's free for new customers, it's more for an upgrade. Still cheaper though... but how much it is worth to go through the hassles to save a few bucks?
If you upgraded for $150 a MIR, thats not bad.
the rest of the story....
As it turns out, 29 days into using the phone, I called to cancel. Told 'em they charged me too much. The pot had sweetened... now, not only is the phone free, but the $45.00 rebate is applied... soooo... yup. they're actually paying people to use the Pure/Warbird/Topaz..
When I brought this to the attention of the customer service rep I got on the phone, showed them the website, wouldn't ya know, Good 'ol AT&T applied a credit for the 200.00 that I payed for the phone, and allowed me to submit the rebate form...
Pretty good customer service if you ask me...
Long story short, it's worth it if you paid anything more than zero to switch over and go with the pure.
--- Good Luck if you decide to get one. So far I've still been VERY pleased. Not only with the performance of the equipment, but the quality of the roms being cooked up around here.
Two cents worth... good luck.
hahaha thats funny i did pretty much same thing to them....
went to the local att store and i told em the whole lets talk deal so they gave me the phone for free nice one btw i was already more then 2 years with at&t ...
the phone from lets talk its only for a new customers , upgrade is not valid so if u are already an att customer u wont be able to get lets talk deal but hey ppl go to the store and they will do everything to keep u in they are crew
I bought my Pure from LetsTalk on Wednesday for $0. It was an upgrade not a new contract. I do have a family plan and it's only free when you upgrade the main line on a family plan.
I decided since I got the phone free that I'd pay $14.95 for overnight shipping. I had the phone before lunch on Thursday (yesterday). I honestly couldn't be happier with the phone and the fast service from LetsTalk.
Phone looks nice, but I don't want to be forced to the $30 data plan that is required now with this phone, as opposed to the $15 plans of old!
I got my Pure free from radio shack for renewing my contract for 2 years... ATT store online only had refurbs and local ATT would only do it for 99.00
For anyone looking for a Pure... check the radio shack. I also got a 30$ giftcard included... and my plan was only the family talk 550.
Woot!
Ok I am one of the ones who copped the Hero back in October and don't have an upgrade until October 2010. But I want the EVO but definately don't want to pay $450 for it. Well I thought of every way possible to come into getting it but nothing would really benefit me. So as a last ditch effort I just decided to go to the sprint chat and take a chance. I am in no way saying this will work for anyone else/everyone else but just sharing what I did. (BTW I have been with sprint over 10 years)
Basically after getting on the chat, I pretty much laid out my case about how I don't understand why loyal customers like myself who for years have been loyal to sprint can't get in on the promotions, when new customers can reap all the benefits. I even provided numbers on the approx amount I have invested in sprint over the years, and I could tell the person agreed with my position because he really didn't have a response. I could see him start typing something atleast 5 times, then he would delete it or something but he never responded. After about 5 mins, he says one moment. Looks up my info and says well as a sign of goodwill I can give you $150 off the price and you can get it for $300. So he makes a note on my account and all I have to do it order it June 4th or whenever sprint starts taking orders and get it overnighted.
So I didn't end up with the $199 promotion but I did end up with something, and I still keep my upgrade in October. Just wanted to share in case anyone else was in my situation. HAPPY EVO HUNTING!!!!
That's awesome, congrats dude! Too bad though because I'm sure most people haven't been with sprint for ten years :\.
TickLe MY eLMo said:
That's awesome, congrats dude! Too bad though because I'm sure most people haven't been with sprint for ten years :\.
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Click to collapse
Yeah I been with them since they were just nextel. My first phone was the i-60 (I think thats what it was called). That dumb brick looking phone with the direct connect, lol.
That's the way to do it! I have been with Sprint since 2000 and have been a VERY loyal customer. Word on the street is that Sprint is hemorrhaging customers, so they have to do what they can to keep them.
If you talk with customer support and try to reason with them, they will be pretty helpful. You basically tell them that it's much more expensive and difficult to get a new customer than to keep an old one (this is taught in all marketing classes). If you talk to enough people and get high up in the chain (managers, etc), it will all work out.
I've been with Sprint for 8 years, so maybe I will hit up the chat and work for some pity.
Bypass all the low tier level CS an go straight to the top-Sprint Corporate. These guys have the power to do anything and everything to your account and super fast.
If you been with sprint more than 8 years they will work something out for you.
In my case in 5 minutes time I got my account reset for full upgrade path and qualify for rebate on the EVO.
My cost EVP Preorder:
449.00
-150.00 Upgrade
-100.00 rebate
Total:
$199.99
In Sprint Corporate they do believe loyalty should be rewarded.
ProGeek said:
Bypass all the low tier level CS an go straight to the top-Sprint Corporate. These guys have the power to do anything and everything to your account.
If you been with sprint more than 8 years they will work something out for you.
In my case I got my account reset for full upgrade path and qualify for rebate on the EVO.
My cost was:
449.00
-150.00 Upgrade
-100.00 rebate
Total:
$199.99
In Sprint Corporate they do believe loyalty should be rewarded.
Click to expand...
Click to collapse
How do you get in contact with them, though?
thebiles said:
how do you get in contact with them, though?
Click to expand...
Click to collapse
8667270665
Bro I'm willing to bet that when you get the Evo you will renew your contract.
Even if he renews his contract, I don't think that he will really be upset about it unless he planned on leaving Sprint.
swaze said:
Ok I am one of the ones who copped the Hero back in October and don't have an upgrade until October 2010. But I want the EVO but definately don't want to pay $450 for it. Well I thought of every way possible to come into getting it but nothing would really benefit me. So as a last ditch effort I just decided to go to the sprint chat and take a chance. I am in no way saying this will work for anyone else/everyone else but just sharing what I did. (BTW I have been with sprint over 10 years)
Basically after getting on the chat, I pretty much laid out my case about how I don't understand why loyal customers like myself who for years have been loyal to sprint can't get in on the promotions, when new customers can reap all the benefits. I even provided numbers on the approx amount I have invested in sprint over the years, and I could tell the person agreed with my position because he really didn't have a response. I could see him start typing something atleast 5 times, then he would delete it or something but he never responded. After about 5 mins, he says one moment. Looks up my info and says well as a sign of goodwill I can give you $150 off the price and you can get it for $300. So he makes a note on my account and all I have to do it order it June 4th or whenever sprint starts taking orders and get it overnighted.
So I didn't end up with the $199 promotion but I did end up with something, and I still keep my upgrade in October. Just wanted to share in case anyone else was in my situation. HAPPY EVO HUNTING!!!!
Click to expand...
Click to collapse
lol, definitely didn't work for me
I am using sprint only for half year. So I don't need to try any way. I just pay the full price or wait for Dec this year to get 75 off. I think I'll get the phone in full price, then sold my Hero, after Dec I can get another phone then sell it.
Well turns out my brother in law is eligible for an upgrade and he said that he would do it for me in exchange he wants my Hero; no cash (i already gave him my HTC Touch for free). Anyway, I went to the sprint site and they changed the way you can activate a phone from the last time I used it (a long time ago). now you can swap phones with one that is already on your account online. I was going to swap phones with my brother in law online but I see that we can't do that now. May have to go to sprint store to do this.
has anyone swapped phones with another account holder? did you have any problems doing it?
unknown_owner said:
Well turns out my brother in law is eligible for an upgrade and he said that he would do it for me in exchange he wants my Hero; no cash (i already gave him my HTC Touch for free). Anyway, I went to the sprint site and they changed the way you can activate a phone from the last time I used it (a long time ago). now you can swap phones with one that is already on your account online. I was going to swap phones with my brother in law online but I see that we can't do that now. May have to go to sprint store to do this.
has anyone swapped phones with another account holder? did you have any problems doing it?
Click to expand...
Click to collapse
I transfered account from another guy to get mine, took over his contract and he gave me his vogue for free.
just have a third phone handy, i did with my uncle, when i upgraded from my instinct to the HTC touch pro..
I plan on adding a line to my family plan for $10 extra a month, giving my Hero to wife and my wife is giving her phone to my mom who has Cricket service After I get the new line with the EVO I will call Sprint and tell them that we want to change the phones around so I can have my number program to the EVO
I called a Sprint rep just 10 minutes ago and they said this is do-able
I'm happy for you that you got 150 off your EVO, but you weren't getting screwed. You already took advantage of the new customer pricing in october when you bought the Hero.
Again, I'm glad Sprint rewarded you for being a loyal customer, but people shouldn't come to this thread and get your hopes up. It's probably not going to happen for most of you.
clamknuckle said:
I'm happy for you that you got 150 off your EVO, but you weren't getting screwed. You already took advantage of the new customer pricing in october when you bought the Hero.
Again, I'm glad Sprint rewarded you for being a loyal customer, but people shouldn't come to this thread and get your hopes up. It's probably not going to happen for most of you.
Click to expand...
Click to collapse
Its your opinion, but i wasn't a new customer in October either. Think about it. I have been on one of the high end plans over 10 years. So I have been consistently investing in sprint for a while now. So anyone who reaps the benefit of the EVO coming from some other carrier or new to sprint is getting it for $199. They haven't invested a dime yet, but they reap the benefit now. Thats just how I feel. They didn't have to give it to me, i wasn't gonna leave sprint, but IMO its people like me who keep this company afloat and its also people like me who are often ignored because we have already signed a contract so no incentive to please us anymore. Not very good business but I understand thats how it goes.
Just keep in mind that if you swap with him before 30 days he will no longer be eligible for the $100 MIR.
ElAguila said:
Just keep in mind that if you swap with him before 30 days he will no longer be eligible for the $100 MIR.
Click to expand...
Click to collapse
or if you just get it from BB you don't have to worry about the MIR
Well, I certainly woke up to a pleasant surprise. I've been stuck with having to buy the Evo on Wirefly to claim a hundred dollar savings I had won, only to see that the final price is thirty dollars lower than I expected! You pay $169.99 with a 35 dollar activation fee. There's no taxes, and the FedEx shipping is free.
For those of you wondering, Wirefly is a reputable place to purchase from. Two weeks ago, I purchased two blackberry Curves and a Hero from them with a new contract. They waived the activation fee via a promotion, shipped it within twenty four hours of ordering via two day FedEx for free, and the phones arrived in two days after it was shipped. The only problem is speaking to their sales department; it consists of nothing but overseas representatives who are difficult to understand at times and try to push device protection on your devices constantly. If you order online, though, there's absolutely no issues. They allow you to check on the status of your order, and include every detail of the purchase and plan in the sales receipt if you want to make changes.
Just thought I'd share this great deal .
Edit: Oh! I also forgot to mention that Wirefly is a partner of Bing Cashback. When you order through Bing, you get $50 cash back on your account. That brings the total cost of the device down to $119.99. Sounds good to me!
I have used Wirefly 3 times before and they are great! I am impatient and do not want to wait for my phone this time though haha
That sounds pretty awesome! I'm going to have to see what I can do with this one.
If ordering from them do you know if I can port a phone number?
ViViDboarder said:
That sounds pretty awesome! I'm going to have to see what I can do with this one.
If ordering from them do you know if I can port a phone number?
Click to expand...
Click to collapse
Yes, you can port your phone number through them. I transferred my parent's and brother's numbers from Metro PCS to the Sprint phones without a problem.
I wonder what will happen if someone tries to upgrade who is not eligible for an upgrade and who is still on contract. I went through the motion of buying it there and the final price came to $180 or something. Wonder what would happen after I get the phone.
too bad you cant add a discount to the plans through wirefly..
guyver2077 said:
too bad you cant add a discount to the plans through wirefly..
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Yeah I wish we could add a discount to the plans through wirefly as I would get it through them if that were possible.., unless someone knows a way?
SMARTPHONEPC said:
Yeah I wish we could add a discount to the plans through wirefly as I would get it through them if that were possible.., unless someone knows a way?
Click to expand...
Click to collapse
can't you just call up sprint once your order is processed to add the discount? nowhere in their terms state you can't add discount; it says you can't switch to a lower service plan, but adding a discount isn't lowering the service plan
here's the terms of their instant discount:
INSTANT DISCOUNTS
Wirefly promises you savings in the form of instant discounts with no rebates or gimmicks when you sign up for wireless carrier service. Delivering on this promise means that you must agree to maintain your agreement for a minimum of 6 months after activation. Deactivating your phone, or downgrading features or the rate plan, may lead to additional charges.
When you sign up for wireless carrier service through Wirefly, we discount your phone purchase price by an Equipment Discount amount ranging from $200 to $300. By ordering through Wirefly, you agree to repay this discount if, during the 181 days after your new equipment is activated, if you:
Fail to pay your balance due to your carrier each month
Disconnect this line of service
Transfer this equipment to another line of service
Change your carrier service rate plan to a lower monthly service rate plan
Deactivate the email/data feature if one was required at the point of purchase
Transfer/port an existing phone number from another account if this is a new line of service
Replace an existing account with this account if this is a new line of service
Return or exchange your phone and it is not in its original, new condition with no more than 30 minutes of usage
If you break any of these contract provisions, except as a result of a documented service quality issue related to the carrier service, you authorize us to charge your credit card in repayment of the Equipment Discount.
EDIT: they changed the price to $189.99
As of 4:30 this afternoon, Wirefly has officially run out of HTC Evos. The site lists the next shipment time in five to seven days. Fortunately, I was able to get my order placed at 4:00. Unless you really want that $50 rebate, I'd look toward other stores.
These things are selling out an alarming rate.
Now it says shipping within 20 days...
Oh man. Still $50 is probably worth it considering I still have my iPhone for the time being.
i know letstalk is getting shipment June 10, but they still have backorders they need to fulfill; don't know any other place where i can get it without waiting for the mail in rebate
sprint online store has them in stock and can receive in 2-5 days, but not willing to pay $1049 now and have to wait for rebates for 2-4 months
double post
Wirefly is awesome but never call and place an order over the phone.
gqstatus0685 said:
Wirefly is awesome but never call and place an order over the phone.
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Click to collapse
You couldn't be more correct. I stupidly placed the order for my parents and brother via Wirefly's sales department via phone, and it was a horrendous experience. It took over an hour for the idiot to understand what I wanted, write my name down properly, and to shut up about the extended warranty and accessories.
That being said, that's what the online store is for. It's just like the rest of them.
Also, wow. Shipping within 20 days? I was 15 minutes away from having to wait a month for my Evo to arrive? Insane.
I got lucky and got my order in before they raised the price. 169 + 50 bing cash back plus avoiding 45$ in taxes here in CA. It arrives tomorrow =).
Darth Duane said:
I got lucky and got my order in before they raised the price. 169 + 50 bing cash back plus avoiding 45$ in taxes here in CA. It arrives tomorrow =).
Click to expand...
Click to collapse
Holy crap, shut up! Mine is arriving tomorrow as well! . Of course, I placed my order when it was back at $189.99, but it's still a great deal.
Any idea what'd happen if I tried to order this even though I'm not eligible for an upgrade from Sprint? I'm trying to see if I can grab one of these to participate in development. Although, I'm not sure I'm willing to blow $450 for the privilege.
Ok. I'm on Wirefly and I want to add this phone as a new line on a family plan.
I am seeing:
Service Plan: $9.99/month
Sprint Data Pack - mobile web, web-based email, and basic Sprint TV/Music: $15.00/month
4G Premium Data: $10.00/month
What's that $15/month part? If my family is already on the Any Mobile Any Time with data included, is that required?
I want to try and put this in ASAP!
sidepart said:
Any idea what'd happen if I tried to order this even though I'm not eligible for an upgrade from Sprint? I'm trying to see if I can grab one of these to participate in development. Although, I'm not sure I'm willing to blow $450 for the privilege.
Click to expand...
Click to collapse
It does look like I can get this for $189 (+$50 bing cashback) if I select that I would like to extend my contract with Sprint. I'm a little curious about this, you'd think that I shouldn't be able to do this, but at the same time Wirefly probably has no idea that I started my contract in November 09. I'm just worried about what happens when I get the phone! Is no one the wiser? Do people just not know? Maybe I should try this out and give you all an update as to the outcome. I'm willing to bet if there's some kind of foul up and a cancellation charge appears on my account, I could possibly settle it with Sprint feigning ignorance. It's not like I want to jump ship or anything after all, I like Sprint.
Hope you find out. I'm on my hero and not due for upgrade or anything... I wanna upgrade to evolution from hero, but don't have hundreds of dollars
-------------------------------------
Sent via the XDA Tapatalk App
A friend of mine and myself got into a bit of a disagreement last night over bestbuy etfs. Long story short he got a phone from bb cancelled the service and kept the phone. Will bb come after him with a etf?
I know sprint didn't charge him a etf but will bb come after him for a etf! I made a $75 bet with him that bb would come after him with a seperate etf. But he showed me his receipt/contract paperwork and other than the info about sprint etf, there's NOTHING that states anything about bb etfs. And he paid with cash so its not like bb can just charge his credit card. I searched google and everything and really didnt find any info on this. I know companies like wirefly, letstalk etc charge their own etf if you cancel service and don't return the device. Which they even indicate when you go through their application process and is also indicated in their paperwork.
So my question is, am I out of $75? Did I just lose this bet against this fool...lol? If someone have any insight into this, it'll help me out a lot. I'd love to show him some post that bb is going to come after him. So let me know what you all think.
This was sent shifting on my EVO Shift 4G using Tapatalk
plmiller0905 said:
A friend of mine and myself got into a bit of a disagreement last night over bestbuy etfs. Long story short he got a phone from bb cancelled the service and kept the phone. Will bb come after him with a etf?
I know sprint didn't charge him a etf but will bb come after him for a etf! I made a $75 bet with him that bb would come after him with a seperate etf. But he showed me his receipt/contract paperwork and other than the info about sprint etf, there's NOTHING that states anything about bb etfs. And he paid with cash so its not like bb can just charge his credit card. I searched google and everything and really didnt find any info on this. I know companies like wirefly, letstalk etc charge their own etf if you cancel service and don't return the device. Which they even indicate when you go through their application process and is also indicated in their paperwork.
So my question is, am I out of $75? Did I just lose this bet against this fool...lol? If someone have any insight into this, it'll help me out a lot. I'd love to show him some post that bb is going to come after him. So let me know what you all think.
This was sent shifting on my EVO Shift 4G using Tapatalk
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Click to collapse
I believe you lost yourself 75 bucks .... as far as I can remember when you purchase an item from a store that authorized to sale the item you are only under contract with the item provider.
Bestbuy typically give you instant rebates at the register because they send their rebates directly to the manufacturers and not the provider. Hence it is no lost to them only the provider who takes the hit
Sent from my PC36100 using XDA App
craigbailey1986 said:
I believe you lost yourself 75 bucks .... as far as I can remember when you purchase an item from a store that authorized to sale the item you are only under contract with the item provider.
Bestbuy typically give you instant rebates at the register because they send their rebates directly to the manufacturers and not the provider. Hence it is no lost to them only the provider who takes the hit
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Wow..are you serious. I kinda thought that I may lose the bet because there was nothing mentioned in the paperwork about a bb etf and if it was I didn't find it. I thought bb was just like wirefly and letstalk.com when it comes to cancelling service. But like I said sprint cancelled the service with no questions asked. Oh well...if I lose, I'll pay up...lol.
This was sent shifting on my EVO Shift 4G using Tapatalk
plmiller0905 said:
Wow..are you serious. I kinda thought that I may lose the bet because there was nothing mentioned in the paperwork about a bb etf and if it was I didn't find it. I thought bb was just like wirefly and letstalk.com when it comes to cancelling service. But like I said sprint cancelled the service with no questions asked. Oh well...if I lose, I'll pay up...lol.
This was sent shifting on my EVO Shift 4G using Tapatalk
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Click to collapse
from my knowledge you don't sign a contract with BB, just sprint
Are you your friend's personal accountant or money manager? I mean even if he gets an ETF all he has to do is say he didn't and collect your money lol
deathsled said:
Are you your friend's personal accountant or money manager? I mean even if he gets an ETF all he has to do is say he didn't and collect your money lol
Click to expand...
Click to collapse
No I'm not...and he better not play me like that...lol. We made bets before in the past and he paid up....
This was sent shifting on my EVO Shift 4G using Tapatalk
Sorry dude but as an employee of bb mobile I can tell you that you just lost $75. An etf is strictly through the carrier. After the contract is signed we have no part in it.
nyclone03 said:
Sorry dude but as an employee of bb mobile I can tell you that you just lost $75. An etf is strictly through the carrier. After the contract is signed we have no part in it.
Click to expand...
Click to collapse
Ok..then...look like I'll be paying up.
This was sent shifting on my EVO Shift 4G using Tapatalk
ETF
If anything he will get a Sprint etf. It wont show up for a month or 2 as was the case when I switched From At&t. Best buy is in the cell phone business, not the carrier business which subsidizes the cost of the phone so they cannot charge an etf
Clarify the bet with him because I'm sure Sprint didn't give him a hassle about canceling but he will get a separate bill from Sprint for the remainder of his contract. Around $200 for early cancellation.
You said he paid cash. did he pay the whole amount or contract price, and did he cancel in the first 30 days? Not sure if BB does does the same but the store I got mine from told me if I canceled without returning the phone they would charge me an additional $250 for it.
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Not sure how Best Buy works, but I know that where I work, if you sign a contract and cancel, and DON'T bring the phone back to us, we charge a portion of the total cost.. I can't remember the amount, but that's how we do it..
Well what he did was call sprint and cancelled the service. Sprint didn't hassle him because he's well within his 30 days so they cancelled it with no questions asked. They said that he wouldn't be charge any SPRINT etf. However, he will have to pay for what he used prior to cancelling the service.
I am over his house watching the football game right now and had a chance to look at the paperwork again. And I just don't see anything that indicates a bb etf. Everything I see is in regards to sprint etf, that's it. I just thought that bb is like wirefly and letstalk. That is you have to return the device within a certain time frame if you cancel service or you'll be charged their etf. But I'm starting to think that's not the case.
Plus when I bought the Nexus S and tried to cancel my service with T-mobile, I tried to cancel my service like 3 days after I got the phone and I had to go to bb so that they can give tmobile some code that informs them that I returned the device. Sprint doesn't have a system like that. Which I know because I bought an Epic from Radioshack like 2 months ago and I returned it like 2 weeks later. However, before I took it back to radioshack, I called sprint to cancel the line that the Epic was on and they cancelled it with no questions asked again. Radioshack gave me my money back and I went to Sprint and bought me a brand new Evo for full price, I believe $500.
Oh well, I'll be paying $75 this Friday. thanks everyone for all your responses.
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Cole28 said:
You said he paid cash. did he pay the whole amount or contract price, and did he cancel in the first 30 days? Not sure if BB does does the same but the store I got mine from told me if I canceled without returning the phone they would charge me an additional $250 for it.
Sent from my PC36100 using Tapatalk
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He paid contract price. But even if they told him about a possible bb etf if he were to cancel service and not return the device, its not indicated anywhere in the paperwork. They gave him copies of everything he signed and and not one indicates a bb etf.
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This is an interesting scenario, especially if the device was paid for by cash.
Although the receipt has his sprint info, I don't think BB can go after sprint to collect anything, as they are an authorized third party seller in this case.
Now, there is this clause on the receipt under SERVICE AND SERVICE OPTIONS
....Thank you for purchasing your sprint phone and service at Best Buy. If you wish to change or cancel your Service please return with your phone to a best buy store.
As stated previously, BB is not in the carrier business, they are merely a third party reseller of sprint products. Also, nowhere on the receipt is anything else stipulated regarding cancellation of service and potential fees that may be charged [by best buy].
So, this may very well fall through the cracks.
Btw, some other resellers such as amazon and wirefly do have clauses that say if you cancel service within 180 days, you will be charged additional etf's outside of what the carrier may charge you.
ymmv.
Subscribed! <popcorn emoticon>
I believe Sprint will send a bill, and if he does not pay they will lock the ESN.
I can't speak for Best Buy since I've never worked there but I know Radioshack (and CompUSA before they went out of business) charge their own etfs if the service was cancelled within 90 days without the device being returned. At CompUSA you would get a separate paper contract about this additional etf. At Radioshack you get an electronic contract that shows up on the Verifone credit card device that requires the customer to read and sign that mentions this separate etf. I'm not sure if this is also mentioned on the receipt or not, I've never actually read it.
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This is something Sprint has recently changed. Anytime a new account (within 30 days) is going to cancelled, the phone must be returned to the original point of purchase, meaning if he purchased it at BB, Sprint will not cancel the service, Best Buy has to contact NSS and have them process the 30-day cancellation. In your particular instance, if someone at Sprint cancelled them, he got lucky. In normal instances, your friend would not be allowed to cancel over the phone, meaning if he kept the phone past 30 days he'd be under contract with Sprint and then your friend would be charged $200 ETF if he chose to cancel or keep receiving Sprint bills until his account was disconnected and sent to collections.
Your friend, was really lucky to have spoken with a new hire that mistakingly cancelled the account (or line).
So, I went through and exercise in futility yesterday / last night. I know there were a number of us who preordered when premier was having that issue where we didn't receive our $100 rebate. Several of us posted that we called support and we're told to call in when we receive the product and we'll get our rebate/credit. Well, I did this yesterday and I was met with a brick wall.
Essentially I was told I have to return the phone and reorder to get the rebate. How dumb is that? I was on the phone for over 2 hours trying to get this resolved and was obviously bumped around a number of representatives. It was even noted, in my notes, and I was told they could "force" customer care. Well, when on the phone with customer care (again), that took in excess of 15 minutes and I finally lost it. Told them to send me the return mailing info.
Talk about a complete joke.
BBB received a complaint about AT&T last night.
I'd recommend all of you that were told the same thing to call because you might have some issues..
I am holding off on ordering mine until it is squared away. Either that or I am just going to go into the store.
I tried again online today and it would not let me add the data package to get the rebate online. I talked to an online representative via the chat window, and she confirmed that there is an issue with the rebate online.
Oh well, I should probably sell my captivate first anyway.
So with the $100 rebate what is your final cost ?
wasonamit said:
So with the $100 rebate what is your final cost ?
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before taxes, $199
I never committed to not saying "I told you so" so...I told you so.
AT&T's premier website was so completely hosed up for the first 24-ish hours of preorders that I just said screw it.
phobos512 said:
I never committed to not saying "I told you so" so...I told you so.
AT&T's premier website was so completely hosed up for the first 24-ish hours of preorders that I just said screw it.
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that was helpful....
I have avoided ordering online from premier for now because from day 1 it's showing 299 + 18 upgradation fee . And nowhere I can add data plan or get a rebate.
Lets hope this changes soon.
I had this issue. I called support. She said my data plan was not compatable with the phone. She changed my data plan (still unlimited, and actually cheaper) and when I ordered through premier online it gave me my 100 off. Got my phone yesterday!
So there is a simple fix... you may just have to call a couple times to get the right person.
-Mike
theknub said:
that was helpful....
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I wasn't trying to be helpful - I was trying to warn people of the dangers of clicking OK to a price with the promise that it'll be reduced later - that's foolish. There's ZERO guarantee that AT&T will honor the reduced price that a random customer service agent promised you over the phone to make a sale.
I ended up just going in to the Corporate AT&T store to preorder last week after a 90 minute nightmare call to Premier.
highlights?
"the iPhone uses special data that can only be used with an iPhone, you can't use that kind of data with a normal smart phone, so you can't keep your unlimited plan"
"Premier is a separate business unit from AT&T and we do not have the same options and plans that regular 611 has"
There's more, but that's enough. The store had an issue with my legacy family texting plan not allowing them to apply the upgrade discount - they just took it off, had me buy the phone with the discount, and then put the old texting plan back on.
I'll never call premier customer service again. I actually asked them to remove me from the program, but they couldn't even do that right. They transferred me back to normal Customer Care to have that done, dropped me on the way, etc. Ended up keeping the discount while getting a promise from CC that i don't have to call premier.