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A few weeks ago Rogers announced a software glitch in the HTC Dream and Magic that prevented users from making 911 calls. To remedy the situation, Rogers pushed out a ROM update.
To make sure that every HTC Dream/Magic owner updated their device, Rogers disabled data access to those phones but also applied a credit to those accounts. However that did not stop many users from not applying the update.
Then, to make matters worse, many users were reporting that Rogers actually cut off their voice service! Any outgoing calls were directed to Rogers customer care and HTC Dream/Magic users were basically forced to update.
Well, considering all of the fuss that Rogers has been receiving over the last few weeks, the company has now released a waiver form for HTC Dream/Magic users that want their account re-enabled, untouched, and want to stop being pestered by Rogers.
The waiver basically says that Rogers is not liable for you not being able to make 911 calls because you did not want to apply the update.
See below for the information on the form:
An issue has been identified on HTC Dream and Magic devices that may prevent 9-1-1 calls from completing in certain situations. Rogers has disabled internet access on these devices as a short-term fix to help ensure that all 9-1-1 calls are completed. Rogers has reached out directly to Dream and Magic customers through multiple text messages and voicemail messages, urging them to install an update that repairs this known issue. Internet service has already been restored for thousands of customers who have completed the update.
While our strong recommendation is that customers complete the recommended software update, some customers are requesting that we re-enable their internet access, even if they don’t update to our recommended software solution.
If you agree to the following provisions, please enter your device information and check “I agree” below. Rogers will re-enable your internet access within 24 hours even if you don’t update your software. By checking “I agree” below, you acknowledge and agree that:
1.) Rogers has informed me of the software issue on my HTC device that may prevent 9-1-1 calls from completing in certain situations.
2.) Rogers has made a software update available to me to remedy this issue and has made several attempts to contact me urging me to install this update for my own safety.
3.) I refuse to install this software update that Rogers strongly recommends for my own safety and understand that I may not be able to complete 9-1-1 calls from my HTC device.
4.) Rogers will not be liable to me or any third party for any personal injury or damages resulting from or relating to the inability of my HTC device.
Users are then prompted to enter the following information:
* Serial Number (15 digit number under the battery)
* Wireless Number
* Email Address
Then check off the “Agree” box and click “Submit”.
So if you want your account re-enabled, want to avoid the update, and continue as you were, check this waiver out and let us know your success.
Rogers HTC Dream & Magic Waiver Form Link
https://your.rogers.com/web_auth/HT...ts-_-Consumer_Wireless_Eng-_-Form-_-HTCwaiver
Link to article posted above:
http://www.androidincanada.ca/news/sign-rogers-htc-dreammagic-waiver-to-avoid-911-rom-update/
Why the hell do all the Canadian carriers have to suck so bad. Honestly..
Macmee said:
Why the hell do all the Canadian carriers have to suck so bad. Honestly..
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At least Rogers are doing something, I mean if you own a Dream you get the following out of the deal:
Free Magic + $0 Admin Fee + $50 Credit Rebate + Month of Free Data Credit
Not so bad, but then again this shouldn't have happened in the first place.
SilentTweak said:
At least Rogers are doing something, I mean if you own a Dream you get the following out of the deal:
Free Magic + $0 Admin Fee + $50 Credit Rebate + Month of Free Data Credit
Not so bad, but then again this shouldn't have happened in the first place.
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Click to collapse
ONLY ! and ONLY if you buy the dream on a contract before dec 31 2009
us who spent the money outright for the phones at anypoint are void from this deal which sucks for us.
and rogers isnt doing anything, they are sticking you with a 3 year plan with a 1.5 year old phone to replace your 1.5 year phone.
You could just update the radio:
wiki. cyanogenmod .com/index.php/Upgrade_Rogers_Dream_Radio
I just finished the update, and I'll comment back if I get my data again. This should fix the problem
Njord0 said:
You could just update the radio:
wiki. cyanogenmod .com/index.php/Upgrade_Rogers_Dream_Radio
I just finished the update, and I'll comment back if I get my data again. This should fix the problem
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Click to collapse
there have been reports on the other thread of people who updated radio still losing data/outgoingcalls they are looking for radio/build when scanning i believe*dont take my word for it just going on what ive read*
I have updated the radio, following Cyanogen's instructions over 48 hours ago. I've also signed the waiver, about 36 hours ago. Of course, no data. I have rebooted (pulled the battery) many times. I phoned them yesterday afternoon and the tech I got transfered to, who was willing to help, said something like like: hmm.. Are you sure you updated with the update found at [rogers.com/bla/bla] ? it sounded like he could see that I hadn't. At that point I said that I had to hang-up, which was true, as I was driving. In any case, I don't remember reading any post about someone's data coming back on it's own... Guess I'll have to call again.
marcobrunello said:
I have updated the radio, following Cyanogen's instructions over 48 hours ago. I've also signed the waiver, about 36 hours ago. Of course, no data. I have rebooted (pulled the battery) many times. I phoned them yesterday afternoon and the tech I got transfered to, who was willing to help, said something like like: hmm.. Are you sure you updated with the update found at [rogers.com/bla/bla] ? it sounded like he could see that I hadn't. At that point I said that I had to hang-up, which was true, as I was driving. In any case, I don't remember reading any post about someone's data coming back on it's own... Guess I'll have to call again.
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Click to collapse
Here's another issue with Rogers. Remember when outgoing calls were being redirected? If you call in and told them you haven't done the update, they would re-enable your voice, but then put a manual block on your data. You have to call in and tell them to re-enable it manually. I had this problem. Updated radio, but no data for 2 whole days. I couldn't tweet that I couldn't tweet
Ha! Thanks you for pointing that out. I just called, it took about ten minutes. I got transfered to a different person who asked me to go to settings:about phone and read her some numbers. I had to lie a bit about the numbers I quoted them ( firmware version and build number ); I read out the numbers from the Rogers pdf. I should post more instead of just reading, it gets things done...
Since my last post when I updated the radio my data has been reenabled. I didn't do anything (like phone them) to get my data back other then restarting my phone and waiting till the morning.
Signed the waiver
Thanks,
I signed the waiver and got the data back.
Rogers should have done that long time ago to save everyone all the headache.
EkostonS said:
ONLY ! and ONLY if you buy the dream on a contract before dec 31 2009
us who spent the money outright for the phones at anypoint are void from this deal which sucks for us.
and rogers isnt doing anything, they are sticking you with a 3 year plan with a 1.5 year old phone to replace your 1.5 year phone.
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Click to collapse
they dont even offer the deal anymore
DangerXDan said:
they dont even offer the deal anymore
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Click to collapse
Today is the last day. If you did buy your phone outright from Rogers, you can tell them their update bricked your phone, and then they'll swap it for a Magic if you want. But then you won't have a rooted phone anymore.
I signed the waiver Sat and got data Sun am. Glad I didnt update!!
Anybody else have trouble getting the stupid form to accept your IMEI ?
Wulfbane said:
Anybody else have trouble getting the stupid form to accept your IMEI ?
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Click to collapse
Same here.
I'm wondering if calling customer service would help me sign the waiver.
Hmm, I am trying to sign the waiver, however the form is saying that my IMEI number is not valid. Did someone have the same issue?
Do you guys know how to make the IMEI # valid? Stupid questions, but may there is a trick that I should know.
I'm surprized so many would sign a waiver over updating the radio. I wonder if signing the waiver voids the warranty of the phone. They must know if you're willing to sign this you're doing something to your phone.
agree this ...
Macmee said:
Why the hell do all the Canadian carriers have to suck so bad. Honestly..
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because they are still doing business in a lazy and greedy way!
Hey was just wondering if anyone on the Telus network recieved the update yet?
I am on TELUS with LG Win 7 phone and wanted to make sure they aren't being blocked by my carrier as Microsoft said they might be for some networks. I've checked through Zune and still nothing I know it's only been two days but I'd rather know now if I have to start finding another solution to get updates. If anyone has recieved a notification or knows anything about it let me know thanks
I did not get anything either. I have a feeling a lot of carrier based phones haven't got them yet, and I doubt a lot of them are blocking it.
Edit: I stand corrected according to wmpoweruser It seems like telus hasn't pushed any updates but this can be due to the whole samsung fiasco delaying things.
Any chance you can send me a link to that page would love to see what's going on.
bond7734 said:
Any chance you can send me a link to that page would love to see what's going on.
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it was an informal poll, just people leaving comments saying they had or hadnt gotten it.
I just spoke with a telus rep who wasn't able to tell me anything more about if/when the update would be available (I was on hold while he contacted "the technical team").
The only piece of information I got (which was assumed ... by me anyways ) was that unlike the old system where Telus paid OEMs to create the updates the wp7 updates are "free" to the carrier.
March 1 and still no update. I think Telus is skipping this one. The Telus rep I called didn't even know Telus carried any Windows phones and thought I meant the iPhone, so you can imagine how long that phone call lasted.
The 7008 update is now available for Telus customers. Here's news for the 7389 update (NoDo);
The earliest date that a TELUS customer can receive the Windows Phone 7 software update is Tuesday March 29th, 2011. Microsoft is releasing the software update in a phased approach and it may take up to four weeks for all TELUS customers to have the option to receive the update and upgrade their device software.
Keep your smartphone running efficiently by using the latest available software.
The release of OS software 7.0.7389.0, provides the following benefits and enhancements for your smartphone.
Introduction of copy and paste functionality.
http://www.telusmobility.com/en/QC/lg_optimus_7_support/
The one thing I noticed after updating my phone is that it did not do a backup of it. (There was only 9 steps done on the update process) I thought that the pre-nodo update was supposed to make a backup of your phone.
i have a telus lg optimus 7 unlocked and now on the sasktel network. my question is am i screwed for getting these updates because sasktel doesn't recognize the phone as one of there models and i am not on the telus network so they wont push it to me? i cant justify paying 400 bucks for a phone that i cant get the new updates the Microsoft rolls out.
If you do not get this update, you will get the next one (By mid March) definitely. Microsoft has confirmed that much. I contacted Telus, and it seems they have "no information to offer at this time". Basically, Telus is the only carrier in North America that has yet to offer update for their WP7 devices, but two weeks is not that long to wait, right? Especially considering that this update does...nothing, and all updates are cumulative.
kapanak said:
If you do not get this update, you will get the next one (By mid March) definitely. Microsoft has confirmed that much. I contacted Telus, and it seems they have "no information to offer at this time". Basically, Telus is the only carrier in North America that has yet to offer update for their WP7 devices, but two weeks is not that long to wait, right? Especially considering that this update does...nothing, and all updates are cumulative.
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I'm planning on giving Telus a few more days before complaining loudly, as the rollout was to be staged, so maybe they volunteered to be last on the list :|
Personally, I'm fairly concerned about this as Telus doesn't have the greatest record for updates in the past, and holding this back isn't a good sign (imho).
Even if this minor update is rolled into "no-do", there's no guarantee "mango" won't be an 'odd numbered' update, or that we won't be weeks behind others getting either/both.
From the windows phone team blog
(http://windowsteamblog.com/windows_...-answers-about-our-first-software-update.aspx)
Q: I still haven’t received an update notification yet. When can I expect it?
A: It’s hard to predict because it depends on many factors. It could be days—or even weeks—before you’re able to update your phone.
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Click to collapse
So as the rest of the world gets copy/paste, theoretically we telus users could just be getting the pre-nodo update.
I'm right there with you I had the same thought when I read that article. I don't understand why Rogers and Bell both have launched it but Telus hasn't I tweet'd customer service about it and they answered back they had no information about unreleased updates.
I am hoping that maybe Telus wanted to "save us" from the trouble of doing 2 updates in a fairly short period of time. At least we know that they can't block nodo. Out of curiosity does anyone know how Telus is with android updates?
bond7734 said:
I'm right there with you I had the same thought when I read that article. I don't understand why Rogers and Bell both have launched it but Telus hasn't I tweet'd customer service about it and they answered back they had no information about unreleased updates.
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I've been looking around all the standard places for more info but haven't come across anything. My fear is that the wp7 userbase on Telus is small enough that they don't consider us a priority.
nVd90 said:
I am hoping that maybe Telus wanted to "save us" from the trouble of doing 2 updates in a fairly short period of time. At least we know that they can't block nodo. Out of curiosity does anyone know how Telus is with android updates?
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They're mediocre at best.
http://www.androidincanada.ca/category/telus-android/
Another thread discussing similar possibilities for crappy timing/rollout (carriers get 8 weeks?!)
http://forum.xda-developers.com/showthread.php?t=968990
I hope that we are considered a priority. I'll do my part and call and bug them maybe if everyone jumps on board we'll get this update.
i spoke to sasktel and they have already rolled out the patch on there network. but because my phone is telus branded and the zune software see the phone as telus it wont give me the update. sasktel does not recognize my phone for updates so i would assume that's because they don't sell the phone.
I'm in the same situation as you kazman. Have an unlocked Telus branded Optimus 7 running on the Bell network, and wondering if I'll get the update when/if Telus releases it.
Will report if I do.
I cannot believe we can't find a solution to get the update...
Like Android, installed custom ROM of WP7 to avoid carrier blocking.
xdapants said:
I've been looking around all the standard places for more info but haven't come across anything. My fear is that the wp7 userbase on Telus is small enough that they don't consider us a priority.
They're mediocre at best.
http://www.androidincanada.ca/category/telus-android/
Another thread discussing similar possibilities for crappy timing/rollout (carriers get 8 weeks?!)
http://forum.xda-developers.com/showthread.php?t=968990
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Click to collapse
So I emailed client care about the update, (your gonna love this)
"Hello Justin,
Thank you for taking the time to write to TELUS via e-mail.
Windows has not released any official updates yet. Please refer to the following link for details:
http://www.microsoft.com/windowsphone/en-us/features/update-info.aspx
When an official update is released from the manufacturer, it's also posted on our equipment page specific to your phone:
http://www.telusmobility.com/en/ON/lg_optimus_7/index.shtml
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Weekends and Holidays from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' online service and have a great day."
So I have emailed back asking that he double check the site and not just send me to the page that tells people what the next update is but infact to check the update page (http://www.microsoft.com/windowsphone/en-us/howto/wp7/basics/update-history.aspx) Still waiting on an answer but it's great that they took the time to really look into it So I have emailed back and shown them the link and also shown them Bell and Roger's pages releasing it as well as a few carriers with the same phone (LG Optimus 7) that have released it. (because you know that's where they would go next) Will post results on here if I get them.
that is completely ridiculous. i called a telus store yesterday in Saskatchewan and she told me that they don't know about updates and recommended that i move the date on my phone ahead a year and i should get the update then. but she had just told me a minute ago that there where no updates. they need to get a clue.
So it seems like Telus just doesn't know what to do with updating the phone. I am a bit surprised and doubtful that Microsoft didn't tell them though. It just shows a huge lack of communication within Telus.
as I posted in the other thread, I talked to a telus rep who also no idea about the update; but was able to confirm they didn't have to pay MS for it, so we should be getting it.
I've got a 10 year old account with them and made it clear I would be willing to switch carriers if they dropped the ball.
Hopefully we can get enough people telling telus the same that they'll get their act together.
i would like to know why we cant just get the update from the zune software. and if a carrier such as telus hasn't released the update how does the zune software know not to offer you an update or does telus need to respsond to microsoft that the update is out on there network. how about a new rom from bell or rogers that would solve all our problems.
kazman13 said:
i would like to know why we cant just get the update from the zune software. and if a carrier such as telus hasn't released the update how does the zune software know not to offer you an update or does telus need to respsond to microsoft that the update is out on there network.
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Click to collapse
It's going to be something like that (e.g. telus tells MS it's approved, WinPhoneUpdate sets the flag to allow it).
kazman13 said:
how about a new rom from bell or rogers that would solve all our problems.
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Click to collapse
I'd assume going to a differently branded rom would solve it, although that'd likely negate access to the telus app store. Another potential issue is that the telus optimus7 is a different model number from the european one. I have no idea which version the mexicans got so there may not even be a viable alternate rom. :|
An unfortunate truth
Look guys, this first update was OPTIONAL for carriers. It did not provide any new features and was just a test update before the real update in a week and a bit. Unfortunately for you guys, TELUS decided to not push this one in favour of just sending one update later. You shouldn't be upset at TELUS ... yet. I had an Android phone with them before and just about lost my mind over the update issue, but I think WP7 will be different because MS has more say than the OEMs do regarding Android. I feel bad that you guys are suffering, but it isn't really TELUS' fault.
Commander Data said:
Look guys, this first update was OPTIONAL for carriers. It did not provide any new features and was just a test update before the real update in a week and a bit.
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Click to collapse
That doesn't really disuade any concerns.
It's not just a test and no user visible features does not equal not necessary - think API changes before mango
My main fear is that something I'll deem critical will be in one of these minor updates, and telus will make me wait 6 months till the next major update instead of just pushing me the fix.
Commander Data said:
You shouldn't be upset at TELUS ... yet.
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Click to collapse
I concur, as this is hopefully a unique/one time scenario, which is why I'm waiting to see what they do with NoDo before complainging too loudly/switching carriers
Commander Data said:
I feel bad that you guys are suffering, but it isn't really TELUS' fault.
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Click to collapse
Just because I feel like nitpicking (I'm just being a smart-ass, don't take it seriously/personally ):
There are three "entities" involved in getting my phone updated
1) Microsoft - they've released the update, not their fault
2) Myself - I've connected to my computer and forced zune to check for updates, not my fault
3) Telus - They're not pushing the update for whatever reason ... pretty sure it's their fault
optional or not this still makes telus look bad when all other major carriers in canada are pushing this update but not telus.
bond7734 said:
So I emailed client care about the update, (your gonna love this)
"Hello Justin,
Thank you for taking the time to write to TELUS via e-mail.
Windows has not released any official updates yet. Please refer to the following link for details:
http://www.microsoft.com/windowsphone/en-us/features/update-info.aspx
When an official update is released from the manufacturer, it's also posted on our equipment page specific to your phone:
http://www.telusmobility.com/en/ON/lg_optimus_7/index.shtml
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Weekends and Holidays from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' online service and have a great day."
So I have emailed back asking that he double check the site and not just send me to the page that tells people what the next update is but infact to check the update page (http://www.microsoft.com/windowsphone/en-us/howto/wp7/basics/update-history.aspx) Still waiting on an answer but it's great that they took the time to really look into it So I have emailed back and shown them the link and also shown them Bell and Roger's pages releasing it as well as a few carriers with the same phone (LG Optimus 7) that have released it. (because you know that's where they would go next) Will post results on here if I get them.
Click to expand...
Click to collapse
Here's the answer! I got back from Telus after showing them where the update was and asking why we don't have it and why Rogers and Bell have released it.
Hello Justin,
Thank you for your reply.
Due to the technical requirements involved we are unable to disclose when the update will become available.
I would recommend to check our Website for updates as this is the first place any new information on your handset will be advertised:
http://www.telusmobility.com/en/ON/lg_optimus_7_support/
I regret any inconvenience or confusion this has caused and thank you for your patience in this matter.
For further information or assistance, please reply to this message, including your original e-mail and our response. If you prefer, you may also call our Client Care Team toll free Monday to Friday from 8:00 AM to 10:00 PM, and Saturday and Sunday from 9:00 AM to 8:00 PM at 1-866-558-2273 (or *611 from your wireless handset).
Thank you for using TELUS' Online Services and I hope you have a wonderful day.
Best regards,
Aekta
e.Care Specialist
TELUS
There's a technical requirment that makes them unable to disclose when the update will become avalible... doesn't make too much sense but I do agree with all of you. It's not that I desperatly want this update or that it's really negativly effecting me in anyway, it's that I fear this pattern may continue on to updates that improve the phone. We'll see what happens in March hopefully Telus pulls it together or at least has a better answer then just because.
Day one powering up the phone there was a system update that that never installed. Since then I have not received any OTA updates. I have had it since October 29th.
I am on Verizon and used my sim from another phone if anyone thinks that makes a difference. Concerned that because the first update borked during set up that I am not going to receive OTAs. Seen other listing the same scenario. Factory reset and removing sim in order?
ryanb650 said:
Day one powering up the phone there was a system update that that never installed. Since then I have not received any OTA updates. I have had it since October 29th.
Click to expand...
Click to collapse
This has happened to a lot of people all over the world.
There are a few different theories - some people think that the update was pulled after it started showing up on people's devices, others think it might be certain carriers blocking the update.
I wouldn't worry about it too much as there's not been any further news about people actually getting OTAs.
Did anyone get update with april patches...??? T-mobile already issued one which improves battery
kvsandeepreddy said:
Did anyone get update with april patches...??? T-mobile already issued one which improves battery
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I still haven't received the March update. The people at the AT&T Corporate store and AT&T customer service didn't even know there was an update that should have been available until I showed them. And then they just scratched their heads and gave the old can response of, "maybe it's being rolled out in stages?" I then asked, "Who can I talk to to find out when I will receive it?" and either they didn't know or they claimed to know...but people were not allowed to talk to them.
So, I'm guessing this update might come out around this time next year from AT&T.
I KNEW I should have bought a T-mobile device and just unlocked to use on AT&T since that's the carrier my family is on.....and yes, i'm still waiting on the March security update. Maybe i'll get that one in June and the April one in Dec. :/
There is no march patch.. there was an update released on march 18 but it still had february patches...
kvsandeepreddy said:
There is no march patch.. there was an update released on march 18 but it still had february patches...
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Click to collapse
Regardless, the update changed the Baseband Version from APB5 to APC2. The MYAT&T app clearly shows that it should be available. My phone is still on the APB5 baseband and I can not get the update from any method. I have not received an OTA notification, manually checking for it shows me up to date, and Samsung switch tells me no update is available. So an update was released in March but me (and apparently others) can't get it. The only thing I haven't tried in the Samsung Experience at BestBuy.
This is the reason, I am thinking that (at least some people) probably won't see an update from AT&T like the one Tmobile just got for a long time.
scott14719 said:
Regardless, the update changed the Baseband Version from APB5 to APC2. The MYAT&T app clearly shows that it should be available. My phone is still on the APB5 baseband and I can not get the update from any method. I have not received an OTA notification, manually checking for it shows me up to date, and Samsung switch tells me no update is available. So an update was released in March but me (and apparently others) can't get it. The only thing I haven't tried in the Samsung Experience at BestBuy.
This is the reason, I am thinking that (at least some people) probably won't see an update from AT&T like the one Tmobile just got for a long time.
Click to expand...
Click to collapse
@Scott.. are you using an at&t sim or other carrier sim in your phone?
kvsandeepreddy said:
@Scott.. are you using an at&t sim or other carrier sim in your phone?
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Click to collapse
AT&T Sim. Everything checks out with the phone and sim. I've talked to AT&T customer service on the phone and brought the phone into a local AT&T corporate retail store and both times they said the phone and account were fine. They also both claimed to not know about any updates until I showed / told them about it. Then, they just scratched their heads and gave me the old, "well...maybe it's just being rolled out in stages?" But neither could tell me who to contact to confirm if that was the case or not. Basically, they are clueless about their own products.
scott14719 said:
I still haven't received the March update. The people at the AT&T Corporate store and AT&T customer service didn't even know there was an update that should have been available until I showed them. And then they just scratched their heads and gave the old can response of, "maybe it's being rolled out in stages?" I then asked, "Who can I talk to to find out when I will receive it?" and either they didn't know or they claimed to know...but people were not allowed to talk to them.
So, I'm guessing this update might come out around this time next year from AT&T.
Click to expand...
Click to collapse
scott14719 said:
Regardless, the update changed the Baseband Version from APB5 to APC2. The MYAT&T app clearly shows that it should be available. My phone is still on the APB5 baseband and I can not get the update from any method. I have not received an OTA notification, manually checking for it shows me up to date, and Samsung switch tells me no update is available. So an update was released in March but me (and apparently others) can't get it. The only thing I haven't tried in the Samsung Experience at BestBuy.
This is the reason, I am thinking that (at least some people) probably won't see an update from AT&T like the one Tmobile just got for a long time.
Click to expand...
Click to collapse
scott14719 said:
AT&T Sim. Everything checks out with the phone and sim. I've talked to AT&T customer service on the phone and brought the phone into a local AT&T corporate retail store and both times they said the phone and account were fine. They also both claimed to not know about any updates until I showed / told them about it. Then, they just scratched their heads and gave me the old, "well...maybe it's just being rolled out in stages?" But neither could tell me who to contact to confirm if that was the case or not. Basically, they are clueless about their own products.
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Click to collapse
Then i think best buy will be your best bet next...
I will be going back to india in 10days.. hopefully we ll get the update by then.. if not i wont be getting any more otas
kvsandeepreddy said:
Then i think best buy will be your best bet next...
I will be going back to india in 10days.. hopefully we ll get the update by then.. if not i wont be getting any more otas
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Guessing you can't put your phone into airplane mode, connect a VPN in the US, and download it that way?
psufan5 said:
Guessing you can't put your phone into airplane mode, connect a VPN in the US, and download it that way?
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Nope... when you check for software updates.. the server checks for the sim before it issues the ota.. if we dont have the carrier sim it simply says your phone doesnt have any updates
anyone gone to best buy's samsung experience kiosk yet to check and see if the April update is available there?
kvsandeepreddy said:
Nope... when you check for software updates.. the server checks for the sim before it issues the ota.. if we dont have the carrier sim it simply says your phone doesnt have any updates
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I purchased my S7 at BestBuy about 2 weeks ago and the next day came back to Uruguay(South America). Then I saw online the March 18th update which also updated the baseband.
I tried to update it mannually but as it was mentioned it didn't work because the SIM is not from AT&T.
I have an AT&T SIM card that came with the phone but is not activated, do you think that placing that SIM card in the phone and trying the update will work?
Plane mode also?
I'm starting to get desperate on this phone because when I bought it I didn't know about this AT&T stupid policy about the updates.
Thanks.
Socotroco said:
I purchased my S7 at BestBuy about 2 weeks ago and the next day came back to Uruguay(South America). Then I saw online the March 18th update which also updated the baseband.
I tried to update it mannually but as it was mentioned it didn't work because the SIM is not from AT&T.
I have an AT&T SIM card that came with the phone but is not activated, do you think that placing that SIM card in the phone and trying the update will work?
Plane mode also?
I'm starting to get desperate on this phone because when I bought it I didn't know about this AT&T stupid policy about the updates.
Thanks.
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Click to collapse
Im in the same boat as you are.. i dont think we ll get any updates without at&t activated sim to receive the otas..
The only thing we can do is sideload the ota update from people who have already received the update..
But that means people with s7 edge on at&t should share the ota as soon as they download it without updating it... if they update the phone the phone deletes the update..
kvsandeepreddy said:
Im in the same boat as you are.. i dont think we ll get any updates without at&t activated sim to receive the otas..
The only thing we can do is sideload the ota update from people who have already received the update..
But that means people with s7 edge on at&t should share the ota as soon as they download it without updating it... if they update the phone the phone deletes the update..
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if you wanna sideload you'll need to unlock the bootloader. as far as I can tell, the galaxy s7 is locked tight!
rogerchew said:
if you wanna sideload you'll need to unlock the bootloader. as far as I can tell, the galaxy s7 is locked tight!
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Cant we flash the update with odin?
kvsandeepreddy said:
Cant we flash the update with odin?
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correct me if i'm wrong, but I always thought ODIN was for flashing full rom images, not updates. At least when I used it was mostly factory default images that Samsung/ATT already released.
rogerchew said:
correct me if i'm wrong, but I always thought ODIN was for flashing full rom images, not updates. At least when I used it was mostly factory default images that Samsung/ATT already released.
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Oh!! I thought we could flash it through odin.. my bad!!
Why is the sammobile site not listing at&t version whereas even the tmobile recent firmware is also listed...
AT&T is one of the carriers notorious for not releasing firmware for developers to tinker with.
rogerchew said:
AT&T is one of the carriers notorious for not releasing firmware for developers to tinker with.
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So not much hope to get the rom to sideload it, AT&T is the worst... I have already published my S7 on internet, hope to be able to sell it quick and get an 'F' version.
Thanks for your help.
I hate waiting for updates...