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Hi everyone. Great programme thanks but can anyone tell me why my Vodafone contract SIM won't work? I get a signal fine, It detects the Vodafone network fine. But every call drops before connection with Unable to Place Call message. Also will not take incoming calls. My Orange Pay as You Go SIM now works fine... and it has definitely unlocked as only O2 worked before. But I need Vodafone SIM to work.
The Vodafone SIM still works in all other handsets. I have also checked with Vodafone and they say there is no reason why the SIM should not work in un unlocked XDA. There are no calls barred on the account.
Is it a setting I have wrong? Or something I did wrong in the unlocking process? Many thanks for anyone's help.
My XDA is Pocket PC 2002, 32mb RAM
Rom Version: 3.12.07 eng
Rom Date. O8.13.02
Radio Ver: 4.06
Protocol 32S54
David C [/b]
Hi mate,
I have used the unlocked 64 mb xda with vodaphone with no problems. My rom was 3.16 and radiostack 4.20 and it wasn't any problem. Now I have upgraded to the good old xda rom from Jeff's kitchen and new radio stack from O2. I suggest you do the same and it will problably work better.
Good luck.
Cheers
Vic
I would wait a day before trying anything else, the phone is obviously unlocked to both 900 and 1800 mhz networks. I have had experience with Vodafone and T Mobile and Virgin recently where no calls could be placed for many hours, next day everything was normal, some kind of network problem. Have you tried the sms using the Voda sim, also what message does a caller get when trying to call you if you have the Voda sim inserted.
One more thing, I think it says somewhere that if you upgrade the radio stack to 4.21 then the unlock no longer works, so it would be better to get this solved before you upgrade the stack.
Thanks for your suggestions guys. But the Voda SIM works fine in my other phones and I have just tried it again in the XDA and same thing happens. Unable To Place Call. So it's not the network.
When I try to dial in to the Voda SIM on XDA I just hear a long tone...dead. It is a very early XDA. Don't know if that makes a difference.
Any help gratefully received as running out of ideas. Is there a manufacturer that may be able to help? But then they probably know less than you. I doubt if O2 will want to!
Many thanks again
Dave
Oh and Cruisin-Thru
SMS does work both ways...just the voice calls that don't. Any clues?
Thanks v much
dave :?
Have you tried manually setting the network under settings/phone/network, try choosing that and see what happens.
I have yes.
It's detecting Vodafone network fine. Just no calls. It's almost as if there's a call bar on though Voda tell me there isn't and it works in all other handsets.
Thanks anyway
Dave
One other thing, is that a very old sim card? Have you tried another voda sim in the xda, I remember having strange problems with some phones with the earlier sim cards, dont know the difference between them though.
Hi there, thanks. It doesn't work on any Vodafone SIMS. But all other networks. Vodafone say they don't know anything about the XDA and it must be a hardware fault..
Could it be that it is not unlocked "properly"? Should I run manipulator again? Think may have to give up on this one.
Thanks Dave
Hello,
I have lost my provder It worked well but now I when I start my XDa it found no service.
I'm on bouygues france.
If I go to phone->network selection->manual I only see Orange or SFR.
If I try my sim card to another phone it works.
If I try a orange sim card on my XDA it works
I tried to ard reset, re-flash Rom and Radio stack ...
It seems that my XDa doesn't know any more Bouygues as a possible network.
If someone knows how I can add Bouygues as a network
zendrui said:
Hello,
I have lost my provder It worked well but now I when I start my XDa it found no service.
I'm on bouygues france.
If I go to phone->network selection->manual I only see Orange or SFR.
If I try my sim card to another phone it works.
If I try a orange sim card on my XDA it works
Click to expand...
Click to collapse
Well, I don't know the MDA I, but on an MDA II there is no way to exclude a network from being found in the Manual Selection dialog.
When you say it works with an Orange SIM, do you mean it also finds Bouygues? If yes, then we can assume that the hardware is working well.
If not, then on which frequencies (900MHz/1800MHz) do these networks operate? Could it be that your phone developed a hardware problem in the RF part so that it can only work on one of the two frequencies?
It also puzzles me a bit that you say your SIM still works in another phone. Otherwise I would have said that Bouygues blocked your SIM by mistake.
Did you try only in one place? There might be the vague chance that the base station you normally use has a defect and is offline. The other phone you tried may have a better RF part and be able to log into a more distant base station, but the MDA may not. Okay, this is a very long shot, but it may be worth a try...
If you didn't do anything to your ROM before the problem appeared, then I very much doubt that it's a software problem.
Sorry I couldn't help more.
Daniel
I'm confuse too.
If I put a sim card (the bouygues sim card or the orange sim card) on another phone (nokia fo exmaple), ask to select manually the network, I can see the 3 provider in france (Bouygues, SFR, Orange)
If I put a sim card on the XDA (the orange or the bouygues), ask to select manually the network I see only Orange or SFR ... no more Bouygues !!!
So I think it is not a sim card problem but a XDA problem ..? But I hard reset it !
I run out of ideas ..?
:twisted: I found !
My phone was turned to 900Mhz Band ...
Whereas Bouygues uses 900/1800Mhz
I changed it in the bootloader and it goes well
I was in HKG few weeks ago and bought 3 mobile phones (HTC Cruise, Sony Erickson S500i and Samsung E528) in a local electronic store, so they should be unlock and unbranded.. All three works perfectly in HKG with local prepaid and contract SIM of different company.
Now lets concentrate on the HTC Cruise after all this is the Polaris forum.
I then went to Malaysia and Thailand, cruise worked with a local SIM without any problem. Now I am back in Germany and cruise works fine with my 10 years old Vodafone prepaid card, but doesn’t work with my one month old Vodafone prepaid card, it display a message saying something like “sim card is missing ….” (sure the sim is in). I called Vodafone but they have no idea and keep sending me a new replacement sim card, I now have 2 replacements but both doesn’t work (works with my old phone though, so SIM has no problem).
I then brought the phone to office and tested with my colleague sim cards, one was contract Vodafone and the other was contract T-COM, again, both doesn’t work.
Are there anything call region lock or something like that? Why it works in Asia but not in Germany? Why the 10 years old Vodafone SIM card is okay but all new SIM not? Actually except the Samsung, SE S500i has exactly the same problem.
I really don’t know what to do now, can someone in here please help me out?
Thanks!
HTC Cruise
Windows Mobile 6 Professional
CE OS 5.2.1623 (Build 18129.0.4.5)
ROM version: 1.27.831.1 WWE
ROM Date: 01/10/08
Radio Version: 1.58.21.23
Protocol Version: 25.65.30.04W
warrior2010 said:
I was in HKG few weeks ago and bought 3 mobile phones (HTC Cruise, Sony Erickson S500i and Samsung E528) in a local electronic store, so they should be unlock and unbranded.. All three works perfectly in HKG with local prepaid and contract SIM of different company.
Now lets concentrate on the HTC Cruise after all this is the Polaris forum.
I then went to Malaysia and Thailand, cruise worked with a local SIM without any problem. Now I am back in Germany and cruise works fine with my 10 years old Vodafone prepaid card, but doesn’t work with my one month old Vodafone prepaid card, it display a message saying something like “sim card is missing ….” (sure the sim is in). I called Vodafone but they have no idea and keep sending me a new replacement sim card, I now have 2 replacements but both doesn’t work (works with my old phone though, so SIM has no problem).
I then brought the phone to office and tested with my colleague sim cards, one was contract Vodafone and the other was contract T-COM, again, both doesn’t work.
Are there anything call region lock or something like that? Why it works in Asia but not in Germany? Why the 10 years old Vodafone SIM card is okay but all new SIM not? Actually except the Samsung, SE S500i has exactly the same problem.
I really don’t know what to do now, can someone in here please help me out?
Thanks!
HTC Cruise
Windows Mobile 6 Professional
CE OS 5.2.1623 (Build 18129.0.4.5)
ROM version: 1.27.831.1 WWE
ROM Date: 01/10/08
Radio Version: 1.58.21.23
Protocol Version: 25.65.30.04W
Click to expand...
Click to collapse
Hello warrior2010,
Did you put an other OS like the one from bepe on your Device?
Did you tried already to upgrade the newest Radio Version?
Radio Version: 1.58.25.14
(just keep atention to upgrade your radio flash first oli's hard spl!)
Roman
Hello Roman,
Thanks for taking time to read through my problem and ur advise.
The ROM on my cruise are still the original, this is my very first pda phone and therefore am a bit nervous to perform the upgrade, but do u think flashing the rom or radio version would help? I bought this phone because of the gps but sadly, this phone comes with MapKings and it only have Asian’s map, no German map , so if it doesn’t work with the new sim card then it is really a piece of expansive junk for me.
Thanks once again for ur help.
warrior2010 said:
Hello Roman,
Thanks for taking time to read through my problem and ur advise.
The ROM on my cruise are still the original, this is my very first pda phone and therefore am a bit nervous to perform the upgrade, but do u think flashing the rom or radio version would help? I bought this phone because of the gps but sadly, this phone comes with MapKings and it only have Asian’s map, no German map , so if it doesn’t work with the new sim card then it is really a piece of expansive junk for me.
Thanks once again for ur help.
Click to expand...
Click to collapse
This my 2c worth:
1) I see that all the SIM cards you have tried in Germany are "contract" or pre-paid. Were the "local" SIM's you used in Asia also contract or pre-paid, or open ? My thought is that it is the telco carriers that are applying a lock, not the PDA. Perhaps try an "open" SIM ... if this is too expensive in Germany, then I suppose you need to approach the telcos with some persistence. This problem of telcos deciding which device and software you may use is becoming a world-wide big nuisance. It's like buying a car and then having the oil companies tell you what vehicle brand and accessories you may have !
2) MapKing is an Asian program and of course only maps Asian areas. Perhaps you need to decide on a European sat-nav program
Thanks ianl8888,
What is “open SIM”? The “contract sim” that I used in Asia and tried in Germany are from my friends who have a contract with a mobile phone operator; the prepaid card that I used in Asia was those I bought at local 7-11 stores, they all works fine.
What is telco? Telephone company? I call my prepaid card company (Vodafone) several times, all operators that I spoken to said that they have never heard this before, they said if sim lock then I would have another error message, every time I called they ended up sending me a replacement which is still not working.
Yeah, I know that Mapking is an Asian company but didn’t realize that they don’t have European map. By the way, I have a tomtom on my PDA, do u think that version works on Cruise as well?
Thanks once again!
Hello again,
Here in Europe I tried a lot of Navigation SW,
In my point of view I prefere the IGo 2006/ 8 when it is comming out
(Very easy to use and quiet good new maps)
The second I have is the new Navigon 6
(it uses a lot of instant memory, but with the cruise your are save on this behavor)
I think you should go for an upgrade. The rom you have is not the newest one and has a few old drivers.
1st upgrade Oli's Hard SPL (Very important and you must check after thu upgrade at the Colored splash screen to have it on the right version)
http://forum.xda-developers.com/showthread.php?t=351964
2nd then Upgrade OS to (for example bepe it is very stable)
http://forum.xda-developers.com/showthread.php?t=369310
3rd upgrade Radio Rom to the latest version
http://forum.xda-developers.com/showthread.php?p=1967089
Okay, I think I will give it a try this weekend, but once again, do u think that the os is the source of my problem? My phone is actually very slow and for a person like me, who only used normal mobile phone in the past, the speed of making a normal phone call on this device is difficult to get use to, and the device is somehow very unstable, I have to perform a soft reset almost every second day, after a while the device doesn’t response, e.g. few hours ago, after making a phone call, I pressed the on/off button briefly to put it to sleep, but then it never wake up again . I want to do hard reset but not before I got all data backup.
Thanks once again to all your help and good night!
Hello,
You are right ... original roms are not very stable ...
I run bepe's rom and its very stable ... I reset my device only for upgrades for the moment.... Bepe's rom is stable like a rock and with the taskmanager you can easy manage it.
For databackup take the pimbackup.... it's a very good tool and free!
http://www.dotfred.net/default.htm
Have a good evening
Roman
Your ROM seems to have a different version from those "Shipped ROMS" posted here so make sure to back it up first before doing any "Flashing".
thanks! I do realize that I have a different version ROM (lower version, I think) than most people in here have and I wonder is it because of Asian version?
Backup the original ROM? That would be great, but how?
I called the sales woman in HKG and she mentioned that some sim card might have different voltage and that might caused the problem that I have. Then I searched this forum and did find some posts mentioning this, but I still haven’t found a solution yet. Any idea?
I purchased an HD2 from eBay, it was locked to T-mobile. I immediately purchased an unlock code, installing my old iPhone sim (making O2 aware of what I was doing) and punching in the unlock code. All appeared well, however it won't connect to the telephone network. I'm getting the GSM icon and I can strangley check emails when out and about sometimes. But I can't make nor receive calls.
I've taken the T-mobile ROM off and replaced it via HSPL with ...
RUU_Le2_UK_1.43.206.4_Radio_Signed_15.26.50.07U_2.04.50.22_2_Ship
Which is the standard O2 ROM. It throws up the following error when searching for networks and trying to connect to O2.
"cannot register on selected network, choose another network".
I've tried everything and I'm just about losing it, smashing the phone passed my mind at one point.
I've tried my sim in another O2 HD2 and it worked fine, on all account. His O2 sim didn't work in my phone, which is annoying. So the issue is with the handset.
Before I go insane, I don't suppose someone knows a very easy solution to this issue?
Regards,
Sii
Info....
OS Version - 5.2.21864 (21864.5.0.81)
Manilla Version - 2.5.192.02525.0
ROM Version - 1.43.206.4 (70315) WWE
Radio Version - 2.04.50.22_2
Protocol 15.26.50.07U
It's sat next to me on the desk with an exclamation mark on the network icon but the mobile web icon is connected.
Very srtange.
automatic network selection brings back a failure to connect, however manual selection brings back all UK providers, selecting O2. I get "cannot register".
I wonder if it's something to do with O2 barring the handset? Brand new before I opened it. Also it was locked to T-mobile.
There must be a very simple explanation for this I hope.
Sounds like you may have to contact T-mobile for an unlock code.
TomH01 said:
Sounds like you may have to contact T-mobile for an unlock code.
Click to expand...
Click to collapse
I've paid this company ....
[unlockdata dot co dot uk for a code and have used it, however that does appear to be the issue from what I can see.
They sent me a code, when placing my O2 sim in the phone asked for it, I entered it and all appeared well. However it must not be the case deep down in the phone somewhere.....
are you sure it hasnt been blocked by t-mobile? Could well be an insurance scam: data usually works on blocked phones whereas GSM doesn't.
Well I've took my O2 sim card out and stuck my T-mobile one back in and the T-mobile one works and the O2 one doesn't, but I can't make calls.
Did some diggging that this ....
I've not been able to use the phone due to it actually being barred from service. Please use the below link ..
www . checkmend . com / uk / verify
With the certificate ID of - CM4510856-D4848
Looks like it's not stolen or lost, but just barred. I wonder why.
Is there any way I can get this removed?
Its blocked then: blocked and barred are the same thing. More than likely the seller has sold the device then immediately reported it lost/stolen to claim a new one and thus not only have a new phone buy also a nice slice of cash in their back pocket.
There is no way that the phone will be barred without having been reported as either lost or stolen and there is also no way of having it unblocked unless you are the original owner, haven't made an insurance claim, and ring T-mobile with the blocking password provided when the loss was first reported to the police.
Personally I recommend you lodge a claim with PayPal immediately as any other line of enquiry will only serve to delay the inevitable: you will not get the phone unblocked.
Best of luck sorting it out.
Complaint logged with Paypal, just have to wait and see what comes of it. Included the link to the file saying it's barred, let's see what the seller has to say about that.
c*ck omlette that he is
Thanks so much for the info and shoulder to cry on, heh heh.
All the best, Sii
Good luck with it mate, hope you get it sorted quickly.
Well I spoke to T-mobile and they said "no idea why we blocked it, it's not listed as stolen or anything, there you go, unbarred".
I can make calls on my T-mobile sim, however it still REFUSES! to connect to O2, even though I've put in the unlock code supplied by the company listed above.
Spoke to O2 customer support and T-mobile, no bars on the phone, no issues are barring by either provider. Just refuses to connect to O2.
Any ideas?
If not, anyone want to buy a £360 2 day old HD2?
siilomax said:
Well I spoke to T-mobile and they said "no idea why we blocked it, it's not listed as stolen or anything, there you go, unbarred".
I can make calls on my T-mobile sim, however it still REFUSES! to connect to O2, even though I've put in the unlock code supplied by the company listed above.
Spoke to O2 customer support and T-mobile, no bars on the phone, no issues are barring by either provider. Just refuses to connect to O2.
Any ideas?
If not, anyone want to buy a £360 2 day old HD2?
Click to expand...
Click to collapse
i would try and get a different SIm from o2 maybe?
or even try flashing a different radio.
Audio Oblivion said:
i would try and get a different SIm from o2 maybe?
or even try flashing a different radio.
Click to expand...
Click to collapse
I've had 3 sims from O2 already this week, they've been really cool about it.
I've also had to ROMS on, the original t-mobile one, and the latest HTC ROM too.
I can't for the life of me figure out what the problem is, it's very annoying.
I may just put it up for sale on the bay of E, it works perfectly on T-mobile.
I'll try some other flashes this evening and see if that fixes it, however I don't think it will. FUnny thing is that it won't connect to the network but the large [G] connects, which does make me believe it's something radio based.
Been told to check the following ....
Yes in the sim card options type mepd
Network active - locked
Network disabled / inactive - unlocked
ANy ideas how?
Bit of an obivous thing really, but did you have to go through connection setup when you put the O2 SIM in?
johncmolyneux said:
Bit of an obivous thing really, but did you have to go through connection setup when you put the O2 SIM in?
Click to expand...
Click to collapse
Yes, and it won't connect/register/logon/access the O2 network.
This is the confusing thing, it can see the network but won't register with it
im not sure exactly which ROMS you have tried so i dont know whether they would have included a radio update... to be sure flash the radio ONLY!
Audio Oblivion said:
im not sure exactly which ROMS you have tried so i dont know whether they would have included a radio update... to be sure flash the radio ONLY!
Click to expand...
Click to collapse
Can anyone on O2 UK please list the Radio flash they're using and working with?
I did list the ROM I'm currently using in my first post.
I tried this with the originally installed T-mobile ROM (unknown details, apologies) the latest HTC ROMs (United Kingdom 1.48.405.2 and WWE:1.66.405.2) direct from their UK site and then the O2 listed in my first post.
I'll give everything another go tonight, seriously running out of steam on this topic though
siilomax said:
Can anyone on O2 UK please list the Radio flash they're using and working with?
I did list the ROM I'm currently using in my first post.
I tried this with the originally installed T-mobile ROM (unknown details, apologies) the latest HTC ROMs (United Kingdom 1.48.405.2 and WWE:1.66.405.2) direct from their UK site and then the O2 listed in my first post.
I'll give everything another go tonight, seriously running out of steam on this topic though
Click to expand...
Click to collapse
Im on 02 using radio 2.06.50.04 on mr.vandalay's Leo Lite V2.1 WWE Rom (highly recommended) With HSPL and works like a charm only mod ive need to do is the reg tweek to get mms full size.
Hope this helps mate good luck
mynamesteve said:
Im on 02 using radio 2.06.50.04 on mr.vandalay's Leo Lite V2.1 WWE Rom (highly recommended) With HSPL and works like a charm only mod ive need to do is the reg tweek to get mms full size.
Hope this helps mate good luck
Click to expand...
Click to collapse
Excellent, thanks so much for the information, I'll give that a stab when I get in after work. To save me hunting around, I don't suppose you'd be so awesome as to link to the ROM
Thank for everything guys, I just hope this ROM update fixes something ....
Hi, I'm a newbie so please be gentle!
I recently bought two 2nd hand Touch HD's, locked down to the Orange UK network. I bought 2 sim unlock codes and unlocked them. I put a T-Mobile PAYG sim in one, this works perfectly. In the other I want to use my 02 UK 3G contract sim however all I get is 'No Service' (interestingly the 3G works but not the phone signal?!)
What I have done so far:
I know the sim works, it'sfine in many other phones.
I know the phone's ok because my T-Mobile sim is ok.
I tried to enter the network manually, it scans, then shows O2,Vodafone Tmobile etc, I select O2 ater a minute or so it says no network (all the time the network strengthisnil too).
I have been in and around London all day today and still no signal so it cannot be some wierd HTC/O2 blackspot
I thought I'd go down the road of ROM's, the settings before were:
BLAC100 32m
SPL-1.14.0000
MicroP-Blackstone (LED) v6
WM 6.1 Orange UK ROM (I guess, had the Orange startup screen)
The settings now are:
BLAC100 32M
SPL-1.4. Olinex
I've installed various ROMS (about 4 - HTC HK, a couple of DuttyExtremes etc).
I read somewhere on here that someone had sucess with radio 1.13.25.24, and so I tried that too, still the same.
Any ideas?
Did you do it via this way? Start>Settings>Connections>Connection Setup> Select the correct provider.
Yes, I have tried that, still an exclamation next to thwe phone signal I have ordered another O2 sim. What Radio should I be running on it?
Not sure which are recommended for 6.1 sorry. Check the radio thread in the stickies.
Hi, did you find solution? I have exactly the same problem, internet working, but not the phone. No signal at all.
Still no luck
I have tried several 02 sims even had mine replaced - all the same.