Unlocked Touch HD gets no O2 Signal, pls help! - Touch HD General

Hi, I'm a newbie so please be gentle!
I recently bought two 2nd hand Touch HD's, locked down to the Orange UK network. I bought 2 sim unlock codes and unlocked them. I put a T-Mobile PAYG sim in one, this works perfectly. In the other I want to use my 02 UK 3G contract sim however all I get is 'No Service' (interestingly the 3G works but not the phone signal?!)
What I have done so far:
I know the sim works, it'sfine in many other phones.
I know the phone's ok because my T-Mobile sim is ok.
I tried to enter the network manually, it scans, then shows O2,Vodafone Tmobile etc, I select O2 ater a minute or so it says no network (all the time the network strengthisnil too).
I have been in and around London all day today and still no signal so it cannot be some wierd HTC/O2 blackspot
I thought I'd go down the road of ROM's, the settings before were:
BLAC100 32m
SPL-1.14.0000
MicroP-Blackstone (LED) v6
WM 6.1 Orange UK ROM (I guess, had the Orange startup screen)
The settings now are:
BLAC100 32M
SPL-1.4. Olinex
I've installed various ROMS (about 4 - HTC HK, a couple of DuttyExtremes etc).
I read somewhere on here that someone had sucess with radio 1.13.25.24, and so I tried that too, still the same.
Any ideas?

Did you do it via this way? Start>Settings>Connections>Connection Setup> Select the correct provider.

Yes, I have tried that, still an exclamation next to thwe phone signal I have ordered another O2 sim. What Radio should I be running on it?

Not sure which are recommended for 6.1 sorry. Check the radio thread in the stickies.

Hi, did you find solution? I have exactly the same problem, internet working, but not the phone. No signal at all.

Still no luck
I have tried several 02 sims even had mine replaced - all the same.

Related

Problem connecting to O2 after unlocking XDA

Hello all
My colleague posted this message a couple of weeks ago, but didn't provide full info and as such the replies did not work. :roll:
So here it is. I would be grateful for any advice.
I unlocked my xda I, using a software I downloded from here, which was previously working on O2 UK. After that, it doesn't work with any O2 Sim. It works with all other UK sims (Vodafone, T-Mobile, Orange). But not O2. The O2 sims are ok as they work on other handsets and specifically my unlocked XDA II and other handsets ( I have tried 2 different O2 sims).
But no joy. I even tried to change the GSM frequency on the XDA through boot loader (even though I didn't have to), but no joy. I have gone through the auto config several times. but no joy. I even re-installed the latest O2 firmware and radio update (from the O2 web site), but still no joy.
I am running out of ideas. Does anyone have any idea? Should I try and downgrade the firmware and radio stack and try again? Can I do it from the original CD?
I would be grateful for any ideas.
Cheers
Nima
Can you tell us the nature of the error with an O2 sim, what is shown at the signal level meter, what happens when you attempt a call etc. Please leave the radio stack alone, your phone is working on 900 and 1800 bands so that is not the problem. Was the sim that you have at the moment working on this phone on O2 before the upgrade.?
Hello Thank you for your reply.
When you turn the phone on, it asks you for the SIM pin and the device works fine in every other way. But you get no signal. If you try to make a phone call, you get the phone dialer screen and you can dial the number but, obviously, it disconnects more or less immediately. If (from the phone dialer screen) you try and go to options it freezes and doesn't show you the options screen and then you can only exit the phone dialer. Also, I put the GSM frequenct back to what it was. I haven't changed anything in the bootloader mode anyway. I had problems with the original O2 sim after the upgrade (funny enough, it worked for a day or two), but now i don't have that sim as the contract finished. By the way, both of the O2 sims I am trying now are contracts and NOT pre-paid.
Well here it is. I hope this helps to let you figure something out. I would be grateful for any ideas. What about formware downgrade? what do you think? could it help ? is it even possible?
Thanks a lot.
Nima
It presents as a blocked phone, if you look closely at the signal meter after a soft reset you may see the signal come up but then drop back to nothing. It may be coincidence that it stopped working with O2 2 days after the upgrade. I have seen this happen with phones that either have been subject to insurance claim or where a contract was not fully paid up for the 12 months, however it usually means it will be blocked on all networks. It does not look like a rom downgrade will work, also as said before, if it works on Vodafone it should logically work with all other 900 mhz bands.

Elf Weirdness

got an Orange unlocked elf, had the Opal rom on it for about 3months now, has an 02 sim in it and worked fine, until yesturday...
Sim works in other unlocked fones, other sims work in the ELF, just not the combination of the 2 any idea's?
Have reflashed ELF with a newer ROM, no change
If i manually select the network 02 uk, it gives me full bars, but no dial tone or able to ring out?
For those who are interested (and those who are not too), it seems this issue was caused by the phone being 'blacklisted' by O2.

Terrible connection strength

Since I took advantage of the orange ****-up and moved to O2, i just cant make phone calls from home.
From other places its fine, but at home its awful.
I have tried the O2 sim in another phone and its perfect, so I dont think its the phone masts.
I have spoken to O2 and they tell me the account is provisioned but unavailable to send my HTC the settings as they dont support the phone at all.
Is there anything I can do?
Sometimes it happens, you can always try a different radio. Some radios will improve reception in different areas. As an extra quirk, some can even improve battery life!
Take a look here for more info:
http://wiki.xda-developers.com/index.php?pagename=HTC_Blackstone_Radio
Just a word of caution however, you might want to get your HD Security unlocked first before flashing a new radio.
Can you list what ROM/loader/radio version you're using (I assume that you've unlocked an Orange handset)? Sometimes if you've got mixed up versions, the signal quality will suffer - see http://forum.xda-developers.com/showthread.php?t=557843 for someone with a similar problem after flashing their phone.
Different phones will always show some variation in connectivity; it's just a fact of life - but at most about 30% variation. If your other handset has 5 bars and the HD has one or zero, something is wrong with it. Also, since your handset is unlocked it might help to try a payg SIM from another operator (getting a free SIM is easy, and if you don't make calls it won't cost you to stick it in and look at the signal). We carry one from every operator, just in case we're stuck in a region with bad coverage and need to call someone urgently.
More info
I have tried a few different ROMs but currently using Duttys 6.5 R12 revised rom.
Radio is currently 1.14 but I have tried 1.16 in the past with no improvement.
My handset is unlocked (using the link on this forum).
In the other phone (an old Nokia) its perfect signal, 5 bars, but in the HD it ranges from 4 bars to none and all inbetween, quickly changing all the time too.
I might try and get hold of a PAYG O2 sim and see if thats any different.
c_lee said:
Can you list what ROM/loader/radio version you're using (I assume that you've unlocked an Orange handset)? Sometimes if you've got mixed up versions, the signal quality will suffer - see http://forum.xda-developers.com/showthread.php?t=557843 for someone with a similar problem after flashing their phone.
Click to expand...
Click to collapse
Read through that and my bootloader screen is fine and shows SPL 1.56 Olinex security unlocked.
So I dont think thats the problem.
I have the same problem!
Got the HD yesterday, and reception goes from 0 to 4 bars all the time. When sim is in my other pdas it fine. I have an unlocked HD on o2.
My bootloader screen shows SPL-1.54.0000
Tried an orange sim and got 4 bars
Telephone connectin strength
I have the same problem.
At home impossible to call. On the road connection is regularly lost (when moving from one ground station to the next I suspect). This feels like the coverage problems in de mid 90s.
ROM 1.56.404.1
Radio 1.13.25.24
Provider Proximus
New sim did not help
onverbe said:
I have the same problem.
At home impossible to call. On the road connection is regularly lost (when moving from one ground station to the next I suspect). This feels like the coverage problems in de mid 90s.
ROM 1.56.404.1
Radio 1.13.25.24
Provider Proximus
Click to expand...
Click to collapse
19/10 I asked for a new sim card from my provider but that has made no difference.

Unlocking Hero from T-Mobile to O2?

Bought a 2nd hand hero (tmobile). Unlocked it with http://www.unlock-now.com and put my O2 sim card in... and nothing. Have tried with my prepay O2 card, PAYG O2, 3 and T-mobile cards and only the T-mobile one works.
Flashed it with various different ROMs but each time I get no service; when I go to \mobile network settings\network settings\search networks I can see O2-UK but when I select it I get "your SIM card does not allow a connection to this network" (although it works in my Touch 3G).
BUGGER! have looked everywhere, but for the life of me I can't find a fix for this.
Would really appreciate any suggestions; my Touch 3g is very flaky and I need a reliable phone asap- live deep in the country and wife about to have a baby!
Firmware version 2.1
Kernel version 2.6.29-8d063048
Baseband version 63.18.55.06ju_6.35.09.26
Build number 2091203 hero_generic_wwe
Software version hero21-community-1.7
G2 Touch/T-mobile splash screen on boot up
Running HERO21-1.7-Community-signed ROM
i bought this http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=290381617887&ssPageName=STRK:MEWNX:IT
Works absolutley perfect! On any locked Hero on any Network!
pounana,
i too had a t-mobile hero, and got a code from unlockr, and all worked fine with my o2 sim.
have you tried contacting unlockr? sound like the code didn't unlock the phone....?
don't know what else to, BUT, when you get it working i've got all the settings from o2 for the mobile web and mms. i would post them now, but haven't got them to hand, will do soon
good luck

HTC HD network problem

Hello,
For first, sorry for my bad english...
I bought HTC TOUCH HD (from Orange UK) from second hand.
I have problem, I don't know if it is SIM locked or it is another problem...I explain..
So, when I insert Orange Slovakia sim card, phone show me all local networks but when I select ORANGE and input PIN code then phone try register to network, but ..... UPDATE: Now, Phone can register to network, but I cannot make call and message send.
When I insert another sim card (T-mobile, O2) Slovakia then phone doesn't accept card and show me message: "The Sim card is missing".
So, I don't know what can I solve this problem...
Last question:
I would like to change to original ROM, but I don't know which is exactly for my phone. I've read that I must search ROM for "S/N", but for my S/N I didn't found.
I have SN : HT91AKD0*****. Can you tell me which original ROM is exactly for my HD??
Thank you very much for any help.
Peter
My Phone:
HTC Touch HD (Blackstone)
Os version: 5.2.21901
ROM: kwbr topix 3.6 WWE
Radio: 1.09.25.14
hi Quark01,
I think your problem is much similar to mine. I got one HTC Touch HD from my brother (Orange UK). when i start using this phone in india it won't work becoz it was lock with orange. I unlock this phone from market and now i can use it with vodafone in india. I was always facing network issue and best thing was after unlock also it shows me only UK networks but i can make and receive call but most of the time i was having bad network issue.
Thanks to XDA Developers ROM wiki page which helps me out to find right ppl with right ROM and i updated my ROM after that i solved lots of performance issue and of course network issue also. Now I'm Using this handset in USA with T-Mobile and best thing is whenever i go to other country and try any SIM card it will detect their settings automatically and give me best connectivity.
i think you should see this page
http://forum.xda-developers.com/showthread.php?p=6176060
I asked help for almost same problem and i got lots of reply. Make sure you read more before changing your ROM and you should know everything about ROMs.
Best of Luck

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