Database Users

For those on contract with no upgrade...There's Hope!!!

Ok I am one of the ones who copped the Hero back in October and don't have an upgrade until October 2010. But I want the EVO but definately don't want to pay $450 for it. Well I thought of every way possible to come into getting it but nothing would really benefit me. So as a last ditch effort I just decided to go to the sprint chat and take a chance. I am in no way saying this will work for anyone else/everyone else but just sharing what I did. (BTW I have been with sprint over 10 years)
Basically after getting on the chat, I pretty much laid out my case about how I don't understand why loyal customers like myself who for years have been loyal to sprint can't get in on the promotions, when new customers can reap all the benefits. I even provided numbers on the approx amount I have invested in sprint over the years, and I could tell the person agreed with my position because he really didn't have a response. I could see him start typing something atleast 5 times, then he would delete it or something but he never responded. After about 5 mins, he says one moment. Looks up my info and says well as a sign of goodwill I can give you $150 off the price and you can get it for $300. So he makes a note on my account and all I have to do it order it June 4th or whenever sprint starts taking orders and get it overnighted.
So I didn't end up with the $199 promotion but I did end up with something, and I still keep my upgrade in October. Just wanted to share in case anyone else was in my situation. HAPPY EVO HUNTING!!!!

That's awesome, congrats dude! Too bad though because I'm sure most people haven't been with sprint for ten years :\.

TickLe MY eLMo said:
That's awesome, congrats dude! Too bad though because I'm sure most people haven't been with sprint for ten years :\.
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Yeah I been with them since they were just nextel. My first phone was the i-60 (I think thats what it was called). That dumb brick looking phone with the direct connect, lol.

That's the way to do it! I have been with Sprint since 2000 and have been a VERY loyal customer. Word on the street is that Sprint is hemorrhaging customers, so they have to do what they can to keep them.
If you talk with customer support and try to reason with them, they will be pretty helpful. You basically tell them that it's much more expensive and difficult to get a new customer than to keep an old one (this is taught in all marketing classes). If you talk to enough people and get high up in the chain (managers, etc), it will all work out.

I've been with Sprint for 8 years, so maybe I will hit up the chat and work for some pity.

Bypass all the low tier level CS an go straight to the top-Sprint Corporate. These guys have the power to do anything and everything to your account and super fast.
If you been with sprint more than 8 years they will work something out for you.
In my case in 5 minutes time I got my account reset for full upgrade path and qualify for rebate on the EVO.
My cost EVP Preorder:
449.00
-150.00 Upgrade
-100.00 rebate
Total:
$199.99
In Sprint Corporate they do believe loyalty should be rewarded.

ProGeek said:
Bypass all the low tier level CS an go straight to the top-Sprint Corporate. These guys have the power to do anything and everything to your account.
If you been with sprint more than 8 years they will work something out for you.
In my case I got my account reset for full upgrade path and qualify for rebate on the EVO.
My cost was:
449.00
-150.00 Upgrade
-100.00 rebate
Total:
$199.99
In Sprint Corporate they do believe loyalty should be rewarded.
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How do you get in contact with them, though?

thebiles said:
how do you get in contact with them, though?
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8667270665

Bro I'm willing to bet that when you get the Evo you will renew your contract.

Even if he renews his contract, I don't think that he will really be upset about it unless he planned on leaving Sprint.

swaze said:
Ok I am one of the ones who copped the Hero back in October and don't have an upgrade until October 2010. But I want the EVO but definately don't want to pay $450 for it. Well I thought of every way possible to come into getting it but nothing would really benefit me. So as a last ditch effort I just decided to go to the sprint chat and take a chance. I am in no way saying this will work for anyone else/everyone else but just sharing what I did. (BTW I have been with sprint over 10 years)
Basically after getting on the chat, I pretty much laid out my case about how I don't understand why loyal customers like myself who for years have been loyal to sprint can't get in on the promotions, when new customers can reap all the benefits. I even provided numbers on the approx amount I have invested in sprint over the years, and I could tell the person agreed with my position because he really didn't have a response. I could see him start typing something atleast 5 times, then he would delete it or something but he never responded. After about 5 mins, he says one moment. Looks up my info and says well as a sign of goodwill I can give you $150 off the price and you can get it for $300. So he makes a note on my account and all I have to do it order it June 4th or whenever sprint starts taking orders and get it overnighted.
So I didn't end up with the $199 promotion but I did end up with something, and I still keep my upgrade in October. Just wanted to share in case anyone else was in my situation. HAPPY EVO HUNTING!!!!
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lol, definitely didn't work for me

I am using sprint only for half year. So I don't need to try any way. I just pay the full price or wait for Dec this year to get 75 off. I think I'll get the phone in full price, then sold my Hero, after Dec I can get another phone then sell it.

Well turns out my brother in law is eligible for an upgrade and he said that he would do it for me in exchange he wants my Hero; no cash (i already gave him my HTC Touch for free). Anyway, I went to the sprint site and they changed the way you can activate a phone from the last time I used it (a long time ago). now you can swap phones with one that is already on your account online. I was going to swap phones with my brother in law online but I see that we can't do that now. May have to go to sprint store to do this.
has anyone swapped phones with another account holder? did you have any problems doing it?

unknown_owner said:
Well turns out my brother in law is eligible for an upgrade and he said that he would do it for me in exchange he wants my Hero; no cash (i already gave him my HTC Touch for free). Anyway, I went to the sprint site and they changed the way you can activate a phone from the last time I used it (a long time ago). now you can swap phones with one that is already on your account online. I was going to swap phones with my brother in law online but I see that we can't do that now. May have to go to sprint store to do this.
has anyone swapped phones with another account holder? did you have any problems doing it?
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I transfered account from another guy to get mine, took over his contract and he gave me his vogue for free.

just have a third phone handy, i did with my uncle, when i upgraded from my instinct to the HTC touch pro..

I plan on adding a line to my family plan for $10 extra a month, giving my Hero to wife and my wife is giving her phone to my mom who has Cricket service After I get the new line with the EVO I will call Sprint and tell them that we want to change the phones around so I can have my number program to the EVO
I called a Sprint rep just 10 minutes ago and they said this is do-able

I'm happy for you that you got 150 off your EVO, but you weren't getting screwed. You already took advantage of the new customer pricing in october when you bought the Hero.
Again, I'm glad Sprint rewarded you for being a loyal customer, but people shouldn't come to this thread and get your hopes up. It's probably not going to happen for most of you.

clamknuckle said:
I'm happy for you that you got 150 off your EVO, but you weren't getting screwed. You already took advantage of the new customer pricing in october when you bought the Hero.
Again, I'm glad Sprint rewarded you for being a loyal customer, but people shouldn't come to this thread and get your hopes up. It's probably not going to happen for most of you.
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Its your opinion, but i wasn't a new customer in October either. Think about it. I have been on one of the high end plans over 10 years. So I have been consistently investing in sprint for a while now. So anyone who reaps the benefit of the EVO coming from some other carrier or new to sprint is getting it for $199. They haven't invested a dime yet, but they reap the benefit now. Thats just how I feel. They didn't have to give it to me, i wasn't gonna leave sprint, but IMO its people like me who keep this company afloat and its also people like me who are often ignored because we have already signed a contract so no incentive to please us anymore. Not very good business but I understand thats how it goes.

Just keep in mind that if you swap with him before 30 days he will no longer be eligible for the $100 MIR.

ElAguila said:
Just keep in mind that if you swap with him before 30 days he will no longer be eligible for the $100 MIR.
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or if you just get it from BB you don't have to worry about the MIR

Sprint Premier - For the people who dont no

Early phone upgrade
Sprint says
''To thank you for choosing us, we treat you to incredible savings on primary phone upgrades every 12 months--10 months earlier than our standard offers (requires a 2-year service agreement). We also waive the upgrade fee, and, if you upgrade online, you can forget the shipping and activation fees.''
Now im on a family plan with five people. We have a Premier Account. My line is the primary, but i just got an upgrade in september.
So I called Sprint to see what I can do to get the EVO for $200. They said that when you have a Premier Account that if you can't use it then anyone else on the account can.
So he told me to just put the EVO on my dad line 'sence he is not going to use it'. Then right after you get the phone just put it on your line.
Just thought I would share

kinda old news ive been doing this for years jumping phones from line to line to use the 1 year upgrade works every time

Keep in mind thought, If you buy from the sprint store you wont get the $100 mail in rebate if you switch the phone off the line within 30 days. Confirmed that at 3 different stores. So go get one from BB or RS. lol

rekphiv said:
Keep in mind thought, If you buy from the sprint store you wont get the $100 mail in rebate if you switch the phone off the line within 30 days. Confirmed that at 3 different stores. So go get one from BB or RS. lol
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yea get all my phones from BB

I did say 'For the people who dont no'

rekphiv said:
Keep in mind thought, If you buy from the sprint store you wont get the $100 mail in rebate if you switch the phone off the line within 30 days. Confirmed that at 3 different stores. So go get one from BB or RS. lol
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Pre-Ordered it last week at BB

I am a premier account holder, my primary line is my line, has a hero on it I got the phone in feb 2010. So feb 2011 I can get a new phone for my line only, and the rest of my lines need to wait out the 2 years?
Thanks

Yes we do it all the time
Sent from my PC36100 using XDA App

cordell12 said:
I am a premier account holder, my primary line is my line, has a hero on it I got the phone in feb 2010. So feb 2011 I can get a new phone for my line only, and the rest of my lines need to wait out the 2 years?
Thanks
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Not sure about that my girl got her upgrade after a year and I used mine after a year too, also they didn't stack my contract just a fresh two year
Sent from my PC36100 using XDA App

Confusing enough. Anyone have exact steps on how to swap do this for 2 or more lines (we have 3).

They are constantly calling my cell phone with this offer, its just me and my wife and since I rooted her HTC Hero she really has no complaints about the phone. I was wondering if I should get her the Epic but a good deal none the less.

Perhaps I am dense, but I would to ask how could I benefit from this. I got the evo for me and a second for my gf. I signed a 2 yr agreement. I also know that I am a phone junkie and I doubt I keep any phone for even one year before I start jonesing for the latest hardware, let alone 2. It's silly that I sign a two year when I never keep then that long. I usually buy them from eBay and or pay early term fees.
Sent from my PC36100 using XDA App

Explain your situation nicely and mention a few times you are premier. Keep saying you want an EVO you want an EVO. They will help you. Politely speak to a supervisor and just outlet them off the phone. Done be rude, and you shouldn't be disappointed.
Sent from my PC36100 using XDA App

Hrshycro said:
Confusing enough. Anyone have exact steps on how to swap do this for 2 or more lines (we have 3).
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All you have to do is have any line that is eligible for the upgrade price. Order the phone, and go online, assign it to whichever number you want it to be on.
Or if you buy the phone at upgrade price at the store, just have them put it on the line that you want. Perfectly fine.

How does remorse work in this case?

So I got a mt4g my remorse ends the 19th...I got the mt4g thru t-mobile loyalty for 150 if I wanted the nexus s would they give me the same deal?
Sent from my Nexus One using XDA App

Nope. I'm in the same boat as you. talked to retentions about that issue myself. The prob is that they put a change in the system for the transaction of the phone they are giving you to upgrade so you don't pay full price for the phone.
Since nexus is only available through best buy (third party) they can't help you. That's what retentions told me anyway. I like the mt4g but miss the extra screen real estate, and all of the ones they sent me have the washed out screen.
Sent from my SGH-T959 using XDA App

Were you off contract when you purchased this upgrade? If so once you return your phone your account should reflect that your contract period is expired, if that is the case you should then be able to go into best buy resign for two years and get the phone for $200. I talked to best buy about this yesterday.

what they did was wave my old contract and started it new when i phone ordered the mt4g 2 weeks ago
jayrod yeah im missing the screen space too!

jbg1 said:
what they did was wave my old contract and started it new when i phone ordered the mt4g 2 weeks ago
jayrod yeah im missing the screen space too!
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If thats the case then when you return the mt4g your contract should revert to the old contract. If you were past your two years you should qualify for the $200 price.

Do you have to get a data plan with the Nexus S if you purchase it with a contract?
And if so, can that data plan ever be canceled later on by calling Tmobile? For example, if I wanted to get the Nexus S as a gift, but wanted to save some money. I have a line on my family plan eligible for upgrade, say I upgrade it with that line, am then forced to get a data plan, but I give the Nexus S as a gift to someone who will use their own data plan... can I cancel the data plan that I had to purchase on my line which I upgraded with?

Just return the phone to T-mobile. They'll reinstate your upgrade, cancel your contract, put you on your old terms. Then simply go to best buy and reup through them.

It doesn't work like that, I called tmobile today, they told me to make sure with best buy because 3rd party suppliers can't see phone has been returned, I work @ bb and after shift talked to the bb mobile manager n he said the same that tmobile just puts a note on you # saying avalable for upgrade n they can't see it because tmobile doesn't update the computer...thus it can't be done so a lot of people who took advantage from remorse might not get this
Sent from my HTC Glacier using XDA App

jbg1 said:
It doesn't work like that, I called tmobile today, they told me to make sure with best buy because 3rd party suppliers can't see phone has been returned, I work @ bb and after shift talked to the bb mobile manager n he said the same that tmobile just puts a note on you # saying avalable for upgrade n they can't see it because tmobile doesn't update the computer...thus it can't be done so a lot of people who took advantage from remorse might not get this
Sent from my HTC Glacier using XDA App
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Why are you telling t-mobile anything about best buy?
All you have to do is tell tmobile your dissatisfied with the phone upgrade you used. Tell then you're going to wait until a better phone comes out a few months from now, and you want to go back to your old rate.
(that's what the remorse period is for).
Then simple stroll into best buy and use the upgrade your entitled to.

That's the point, returning the phone won't AUTOMATICALLY cancel your new contract and revert back, so BB wont see the upgrade available!
Last year I upgraded to mytouch3g, returned it 20 days later then a week later closed my account. This was done at a tmobile corporate store. Tmobile charged me etf. When I called to dispute, they had to call the tmobile store and they had to look up my account at the store and confirm that I returned the phone.
If they had this much prob at a corp store, you're going to have probs returning and next day going to BB to try and upgrade to Nexus S, cuz systems aren't connected and etc.
Sent from my Nexus One

JCopernicus said:
Why are you telling t-mobile anything about best buy?
All you have to do is tell tmobile your dissatisfied with the phone upgrade you used. Tell then you're going to wait until a better phone comes out a few months from now, and you want to go back to your old rate.
(that's what the remorse period is for).
Then simple stroll into best buy and use the upgrade your entitled to.
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i told them and asked best buy to make sure i send the phone back or not, best buy said they can't do that, the upgrade will not show up for bestbuy it will only show up for tmobile...i dont want to pay 200 to cancel and 200 for the phone either

My problem is that I got the mt4g when I wasn't eligible, I complained about my vibrant never getting accurate gps, even after exchanges, and they gave me the mt4g for a little lower than upgrade pricing. Ifi go back and return the phone I go back to my non upgrade status anyway. Retentions just gave me a sweetheart deal for the new phone.
I guess with my 100 buck best buy card, and selling my mt4g and vibrant I could get the nexus for a couple hundred. Just not sure I should go that route. The mt4g has some awesome hardware, but having the washed out screen that's too small and a tiny rom selection is driving me crazy. If my vibrant didn't have gps issues I would just keep it and never gone this route anyway.
Sent from my HTC Glacier using XDA App

thats my same issue, i complained about freezing hd2 and they gave me the mt4g for 149.99
when i asked her she said i would eligible for upgrade still if i decided to wait

Sell the mytouch and pay the difference when you buy it outright. Should come out the same.

jbg1 said:
So I got a mt4g my remorse ends the 19th...I got the mt4g thru t-mobile loyalty for 150 if I wanted the nexus s would they give me the same deal?
Sent from my Nexus One using XDA App
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ps...make sure you are counting your 14 or (30 days in california) correctly. For example, the 19th of this month to the 19 of next month may be over 30 days! Got to count the actual days!

nxt said:
That's the point, returning the phone won't AUTOMATICALLY cancel your new contract and revert back, so BB wont see the upgrade available!
Last year I upgraded to mytouch3g, returned it 20 days later then a week later closed my account. This was done at a tmobile corporate store. Tmobile charged me etf. When I called to dispute, they had to call the tmobile store and they had to look up my account at the store and confirm that I returned the phone.
If they had this much prob at a corp store, you're going to have probs returning and next day going to BB to try and upgrade to Nexus S, cuz systems aren't connected and etc.
Sent from my Nexus One
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YES, its as easy as returning your phone and waiting for your cantract to revert. I suppose it might take a bit longer for best buy to update your contract but using that theory I could go get an MT4G 4g through t-mobile for $200 and then go get a Nexus S at best buy for $200 because that data isn't live based on what your are saying. Hell I might as well hit up 7 best buy stores in an hour and buy all the nexus s's in the area and bootleg them because best buy has no idea about my contract status.

Do then how do we go about returning a phone and getting the nexus s? I was out a contract but then got the mt4g with upgrade. I'm thinking about getting the nexus s. My remorse is up on the 26th. So would I have to return it now in order for bb to see my available upgrade? Does anyone know how long it takes for 3rd party store computers to update a contract status?
Sent from my HTC Glacier using XDA App

Sprint offering early upgrades to some customers

Itching for a new Sprint handset, but your upgrade date is still a ways off? You might be in luck, as a newly-leaked Sprint document has shown that the carrier is offering some customers an early upgrade. According to the doc sent to SprintFeed, there's a silent promotion running now through December 31st that'll allow some Premier customers to upgrade early to any CDMA handset in the Now Network's lineup, including the iPhone. The deal is said to be only available at corporate-owned stores, and before earning the upgrade you'll need to have your account reviewed by a sales representative for specific promo codes.
Sounds like a pretty good deal to me, especially considering that Sprint Premier is going the way of the dinosaur and most of the benefits of program are ending once the year is up. If you'd like to see if you're eligible for an early upgrade, mosey on down to your local (corporate!) Sprint store and ask your friendly rep to look into the promo. Just don't forget to come back and let us know how it went when you're done, k?
Source:http://www.phonedog.com/2011/12/22/sprint-offering-early-upgrades-to-some-customers/

I don't know why anyone would re-up their contract at this point. Wait until the LTE phones start coming out, and then re-up.

MakeMeFibonacci said:
I don't know why anyone would re-up their contract at this point. Wait until the LTE phones start coming out, and then re-up.
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Exactly, no point in buying a phone now, then being stuck in a contract when LTE comes out

MakeMeFibonacci said:
I don't know why anyone would re-up their contract at this point. Wait until the LTE phones start coming out, and then re-up.
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Unless they want to get you into a new phone now, then you'll have to pay more for the new phone that comes out next year that you should have waited for, but can't pass up. Sprint knows how your mind works.

Stop posting this people it is false rumor many people have tried today and no luck. Unless your due for an upgrade in the next two weeks
Sent from my SPH-D710 using Tapatalk

Fataldesain said:
Stop posting this people it is false rumor many people have tried today and no luck. Unless your due for an upgrade in the next two weeks
Sent from my SPH-D710 using Tapatalk
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Not totally true. I went to the Sprint Store today. I have 3 lines on my plan. Two of them are due to upgrade in March. The 3rd line is due in October 2012. They offered me an upgrade on the Oct. phone because it is the primary line. Don't know if I will cash in, but the offer seems legit. I have been a customer for over 10 years. Maybe that is a reason.

Fataldesain said:
Stop posting this people it is false rumor many people have tried today and no luck. Unless your due for an upgrade in the next two weeks
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Not true! I'm on a family plan with 4 other phones and I was able to upgrade my dad's phone today even though his upgrade isnt coming until next august. They gave us the early upgrade because we are premier members and he is the primary line. The sprint rep told me they just heard about the deal yesterday, and it does indeed go until the 31st.

I can confirm this is real. But the stores i called and went to are all asking for you to either upgrade your plan or buy accessories to do it.
Anyone else running into this?

It's pretty standard to renew your plan whenever you do an upgrade

HipKat said:
It's pretty standard to renew your plan whenever you do an upgrade
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No not renew but upgrade. curently have $129 and they wanted me to upgrade the plan to $149 plan.
Well got some crazy news!!!! i took advantage of the early upgrade and found a store that did not make me upgrade my plan or buy accessories. I think its a store by store discretion type deal with making customers buy accessories and upgrade plans. Also they bought 2 of my evo's for $100 each and all rebates were instant for the phones i got. Sooo i spent A little under $300 and got a 16g iphone 4s for my girl and got the epic touch for me. All and all a great deal and i'm very happy with my new phone
But i'm a little sad to be leaving the evo 4g section of XDA. Gonna take a break from rooting and enjoy stock for a min then be back flashing and learning the epic touch!! Good bye all my evo compadres

[Q] AT&T Early Upgrade

I've been with AT&T since 2003 (Cingular/AT&T Orange) and I've never asked for any early upgrade or bill extension. I've always been on auto pay and never late with payments. My offical upgrade is May 7th 2013.
My fear is that the S4 will be out of stock with a 2 week ship time if I wait until May 7. And lets be honest.... I really want the S4 (coming from iphone 4)
I've read some accounts of people getting an early upgrade if they ask "nicely". My quesiton is, who would I ask? 611? AT&T brick store?
I would like to be able to take advantage of the Wal Mart deal, so should I go to walmart and ask for an early upgrade? What about Best Buy?
Thanks for the tips!

snappjay said:
I've been with AT&T since 2003 (Cingular/AT&T Orange) and I've never asked for any early upgrade or bill extension. I've always been on auto pay and never late with payments. My offical upgrade is May 7th 2013.
My fear is that the S4 will be out of stock with a 2 week ship time if I wait until May 7. And lets be honest.... I really want the S4 (coming from iphone 4)
I've read some accounts of people getting an early upgrade if they ask "nicely". My quesiton is, who would I ask? 611? AT&T brick store?
I would like to be able to take advantage of the Wal Mart deal, so should I go to walmart and ask for an early upgrade? What about Best Buy?
Thanks for the tips!
Click to expand...
Click to collapse
I'm hoping to get an early upgrade too, as my upgrade date is May 2nd. I plan on calling the stores in my area every day starting on the 26th to see if they got the phones in. Then I'll go to the store and ask very nicely...I've heard if it's only a week or two, they usually just do it.

Well darn. It looks like the Walmart price is 198 now

snappjay said:
I've been with AT&T since 2003 (Cingular/AT&T Orange) and I've never asked for any early upgrade or bill extension. I've always been on auto pay and never late with payments. My offical upgrade is May 7th 2013.
My fear is that the S4 will be out of stock with a 2 week ship time if I wait until May 7. And lets be honest.... I really want the S4 (coming from iphone 4)
I've read some accounts of people getting an early upgrade if they ask "nicely". My quesiton is, who would I ask? 611? AT&T brick store?
I would like to be able to take advantage of the Wal Mart deal, so should I go to walmart and ask for an early upgrade? What about Best Buy?
Thanks for the tips!
Click to expand...
Click to collapse
Hey bro I am one of those who got the early upgrade. I was officially available for an upgrade on May 9. I first chatted with an AT&T rep who advised me that if I dialed 611 and spoke with Customer Care they would be willing to give me an early upgrade. After I called and advised them about my conversation with the chat rep, they helped me out immediately. Also, they attempted to charge me $249.99 over the phone for the GS4. I reminded them that online the phone was $199.99. So the Customer Care rep spoke to a "supervisor" who "approved" me to have the phone at the website price. A $36 first month activation fee is still required but I can happily say my phone is "pending shipment"

My upgrade is in June. But I called today and they said I could upgrade as soon as the phone is not on pre-order but "in-stock" online. When do you think that will be?

Yeah, I just called 611 AND my local stores and I got a ton of different policies...
-611 says: You can order (not preorder) the phone TOMORROW (6/23) and they will honor the 30 day early upgrade and have it shipped out.
-Corporate AT&T store 1 says: No early upgrades at all. Ever.
-Corporate AT&T store 2 says: Early upgrades are fine as long as it's within the same month of your upgrade, so May 1st would be the earliest I could pick it up. Oh, and he gave me the line "It's not like this is an iPhone, it's just an Android."
So what the hell? Why are there three different policies when it comes to early upgrades?? I would expect it to be different between corporate vs resellers, but they should all keep to the same policy.

snappjay said:
Oh, and he gave me the line "It's not like this is an iPhone, it's just an Android."
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Ha! Classic.

snappjay said:
Yeah, I just called 611 AND my local stores and I got a ton of different policies...
-611 says: You can order (not preorder) the phone TOMORROW (6/23) and they will honor the 30 day early upgrade and have it shipped out.
-Corporate AT&T store 1 says: No early upgrades at all. Ever.
-Corporate AT&T store 2 says: Early upgrades are fine as long as it's within the same month of your upgrade, so May 1st would be the earliest I could pick it up. Oh, and he gave me the line "It's not like this is an iPhone, it's just an Android."
So what the hell? Why are there three different policies when it comes to early upgrades?? I would expect it to be different between corporate vs resellers, but they should all keep to the same policy.
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Wow! I guess your best bet is to call 611 tomorrow and order the phone. See when is the expected ship date, and please keep us posted!

Generally they will do an upgrade during the month that your upgrade is available. Best bet is to stop at an AT&T store but don't expect them to price match a lower price if they give you an early, early upgrade.

I got an early upgrade my self I wasn't post to upgraded until November 2013 I went int too the ATT Store they added additional year on my contract I was able to get pre order of the Samsung Galaxy S4 the rep was really nice to me in store.
I end up paying $450 Samsung Galaxy S4 1 year contract which was fine for me I was cool with it I only had my Samsung Galaxy Note 1 for only 1 year.

So I just tried calling 611 since the phone is officially released and I see it on the att website to order and they said that the early upgrade doesn't cover GS4 and that I was told incorrect information...
At this point, I'm throwing my arms in the air and saying "screw it". Why even have an "early upgrade" policy if it's inconsistent?

guys, I'm not due for an upgrade till Nov 2013, i called in and spoke very nicely to a lady at ATT, and she said she could give me the upgrade for 200$ as an early upgrade. the only thing is they can't send out s4's yet, as they're currently online or retail only, so i can call back on launch day and shell send out one, i note has been made to my account.
BUT!! I'm greedy, so i still went to an att store and asked if i can do the same thing, and the guy said they don't have the ability, i said the rep on the phone said i could, he checked my account notes, and said 'oh OK then', so i was able to get him to write down on the back of his business card that i can do an early upgrade in store on release day.
just sharing what i did to get Mine, if you guys wanna do it too
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soraxd said:
guys, I'm not due for an upgrade till Nov 2013, i called in and spoke very nicely to a lady at ATT, and she said she could give me the upgrade for 200$ as an early upgrade. the only thing is they can't send out s4's yet, as they're currently online or retail only, so i can call back on launch day and shell send out one, i note has been made to my account.
BUT!! I'm greedy, so i still went to an att store and asked if i can do the same thing, and the guy said they don't have the ability, i said the rep on the phone said i could, he checked my account notes, and said 'oh OK then', so i was able to get him to write down on the back of his business card that i can do an early upgrade in store on release day.
just sharing what i did to get Mine, if you guys wanna do it too
Sent from my GT-I9300 using xda app-developers app
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Did you go to an AT&T corp store? I called every corp store within 2 hour drive time and they all say "within the same month" or "not at all". I even had a 611 lady call the corp stores to tell them about the 30 day upgrade policy and tbe corp stores said that they wouldn't honor it.. even coming from 611.
Like I said, it would be nice, but I'll just wait until next Wednesday. The last 611 gentlemen KNEW that I was going to ask about the S4 and told me, as soon as I asked about the early upgrade policy that it doesn't count toward the S4. So it looks like they are adding "notes" to my account every time I call.

My upgrade is in July, wonder if i should get the upgrade or just wait for the Note 3 hmmm.

My upgrade wasn't due till July 3rd, I phoned 611 and spoke to the rep, who not only gave me my unlock for my S3, may reason for calling, I asked about an early upgrade, and she ok'd it, had to check with a supervisor I think as she put me on hold. Pre-ordered S4 $199 +tax, usual 2 year contract extension.
Been a customer since 06, and have never asked for early upgrade, bill extension, never paid bill late.
/shrug, be polite ask nicely and you maybe rewarded.

I have used an early upgrade in the past using 611. The "ONLY" thing though was that "I HAD TO PURCHASE" it from ATT over the phone while I was on the line with them. They WOULD NOT let me use the Line Upgrade from any other business so the price through them was $50 more than from Walmart in store.
So I have two lines available for upgrade as of May 2nd and May 5th. So this time I will wait for those dates to pass this time. Specially since I have seen other businesses off it for a cheaper rate again that ATTs price. Walmart has always been good for me on a few occasions during upgrading, and another time was Radio Shack had the lowest price. Either of those two above I did NOT have to re-do anything with my data plan (Grandfathered Unlimited Data plan) as they called ATT while I was in store anyways. I also have another line due for upgrade in the middle of July, so it will probably be saved for the Note 3.
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geoldr said:
My upgrade is in June. But I called today and they said I could upgrade as soon as the phone is not on pre-order but "in-stock" online. When do you think that will be?
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its in stock online and not in preorder status anymore

I tried to order over the phone...they said I can't til April 30th...store says I can do early upgrade on may 1st since it'll be the same month...man att has gotten strict lately...between July 2012 and march 2013 I upgraded my one line like 4 times without issue and always got subsidized pricing...
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