problems connecting to PC - Click General

hello everyone !
i was looking for thread about my problem, i saw some similar problems, solved but not working for me..
i was connected to my PC through USB cable, transfering data few times, about 5 times, than i tried to connect to transfer some more data and nothing, on my tattoo there is just sign of charging and nothing else, no asking for type of connection, there is sound on my PC (connected something through USB ) and nothing else.. i tried to manually set for storage device, put to ask me each time when i connect via USB and still nothing.. also, tried USB DEBUGGING, it says that htc is connected to PC but PC is like dead..
i'm on windows 7 if that means something, thank you for you help

pls anything ?? i have pics to transfer to PC and mp3 for tattoo but i just can't solve this out :S

I had the same problem when I just got my first android. My first guess is - you accidentally killed PC Synchronization process on your phone. Reboot should help (at least it did for me).

I had the same problem and solved it!
put pc sync into taskiller ignore list...

how can you explain me please?

goran95 said:
how can you explain me please?
Click to expand...
Click to collapse
hi
also still have this problem the sync does not happen automatically so what i do is after connecting my phone via USB i go to the USB to pc on my Phone and click on the HTC sync and then the sync happens and i can do any kinda data sync needed try doing it it work for me
USB Debugging also has to be cheked OK
i also have a Wmo Jade this does not happen it sync imm but on the tattoo it always happens and i need to do the above to get the sync working

Related

Active Sync (nothing works last shot)

Hey guys, first post and honestly I was trying to avoid this post. Anyways here is my problem. Active Sync will not work. I get the Unrecognized USB Device Error. I have tried every suggestion I can find. Uninstalling Active sync and reinstalling, soft reseting, switching USB ports, trying USB 2.0 port, trying on every USB port (6), using cradle, not using cradle, cold booting my PC, booting PC, and I have uninstalled the unknown USB device, powered off my Mogul and restarted. My IT (yes he is an actual IT guy) guy at work even got to working on it after I explained the problem to him. He even went through BIOS on my work PC to try and figure it out to no avail.
Has anyone had a problem like this....and if it is on my phone I guess I would need to reinstall a rom using my flash card. I would prefer this to be the last option as I am not too savvy at loading ROM's (have not felt the need to load one yet). I also am running nueLED , so I'm wondering if that may be interferring. I tried uninstalling it but it wouldn't uninstall. One more thing, active sync was working perfectly for a week, then it just stopped working.
You need to install drivers on your PC...
Usually they come on a CD with the phone, but you can do a search on google and find some.
Also try your carrier's website
I've tried installing the drivers from the CD, but that doesn't work. I'll try googling again but when I searched last week I could find nothing.
OK I found some drivers...but when I choose to install them from the device manager it says "the specified location does not recognize your device".
Alright looks like I just will not get Active Sync or my PC to recognize my device. How does anyone have some tips on installing a ROM on a storage card.
ive had that problem before. i suggest trying it on another computer or just formatting the one you currently use.
burgertime said:
Alright looks like I just will not get Active Sync or my PC to recognize my device. How does anyone have some tips on installing a ROM on a storage card.
Click to expand...
Click to collapse
To solve the problem:
Go to Settings.
click Tab [Connections]
USB to PC <---
un check the Enable advanced network functionality
Then re connect your USB cable and it should sync with your pc.
Unfortunately that was one of the first things I did. It still does not work. Evidently someone else on this forum is having the same problem.
Maybe this will work cuz it did 4 me
First do a hardreset. When everything is done on your phone, do what Taninpv told you and then do a softreset. Then let your phone stay sit for an hour. Dont play wit it. Then go run active sync on your phone and wait 5min. After that, connect your phone to your computer and let it stay there for an hour or untill u see something running. When you see something saying like RNDS is beeing install let it install and dont touch your phone. After a while activesync should pick up your phone and follow the directions and it should work from there. Also, everytime u aregoing to disconnect your phone from the computer, close active sync on your phone first, dont disconnect your phone when activesync is running on your phone or it will have problems again trying to connect. I have tried this 3 times already. I was not connecting to activesync untill I got this. I tried everything people told me like downloading actesync of microsoft, uninstalling it, connecting to another usb port and nothing. This is the only way it works 4 me. Good luck. If it doesnt work, PM me and ill help u.
Thanks Erick I am trying now...
as of the past few weeks i have been getting the same issue, very strange. When i 1st got the phone i was able to use the USB cable no proplem sync transfered my files good 2 go. Since i modded my phone with silly skins i-phone screensaver, HTC homeplugin and the phone doesnt want to be recognized via USB PC connection, i dont wanna reset my phone again to Factory stock and reinstall it up again.
yo
try what I posted yesterday.....Did it work 4 u burgertime???I hope it did. Oh yeah, my cousin also had a problem but his proble was that the wired mini usb on the mogul(under the storge card) one of the gold plugs in there was bent and he just fixed that and it worked. The wired thing that it would charge.
Yea I tried it over the weekend and it did not work. Looking at my mini USB port I can see that one of the gold prongs does look like it is bent....I have no clue how to bend it back though.
Wow it was just the USB prong....incredible. Now I'm the laughing stock of the office. Thanks for the tip Erik!
Taninpv said:
To solve the problem:
Go to Settings.
click Tab [Connections]
USB to PC <---
un check the Enable advanced network functionality
Then re connect your USB cable and it should sync with your pc.
Click to expand...
Click to collapse
I have been battling this with my home pc since I got the phone - it will sync on my laptop but never the home pc. I unchecked the setting you mentioned and bingo!! Thanks a million!
LOL
burgertime said:
Wow it was just the USB prong....incredible. Now I'm the laughing stock of the office. Thanks for the tip Erik!
Click to expand...
Click to collapse
Yeah, a lot of people never check the usb prong and think its a problem with activesync. Glad it worked,
Taninpv said:
To solve the problem:
Go to Settings.
click Tab [Connections]
USB to PC <---
un check the Enable advanced network functionality
Then re connect your USB cable and it should sync with your pc.
Click to expand...
Click to collapse
Worked like a charm! Long live the search function
So seems i have run into this problem now. Doesnt sync with my XP or vista computer. Tried unchecking the usb connection advanced functionality option. just tries to install (XP does but says it wont work, vista was just usless). At one point the vista actually connected but as a guest. The prongs are all good too, nothing looks bent. Ill try another cord maybe. eh what a pain. ill try a hard reset tomorrow
Ive tried all these and no joy. Can someone tell me how many gold conector "wires" there should be? Maybe one is missing?
mine are like this > l lll < Should there be five with one in that space?
Thanks in advance...
Seriously...

Dopod 900 Not Recognised By Pc

Hye, im a new forum user. Ive been using a Dopod 900 for quite sometime now and i love it. However, 2 weeks back, upon connecting it to my pc, an error message showed on my pc screen. It said
"USB DEVICE NOT RECOGNISED
One of the usb device connected to this computer has malfunctioned and windows does not recognize it".
At 1st i thought it was a minor problem so i decided to soft reset it. But after soft resetting it still couldn't connect.
Here's the list of things that i've done.
1. soft reset the device/pc
-connect it via cable to the usb port, still not working
2. uninstall/reinstall activesync 4.5
-not working either
3. hard reset device
-also not working
4. reformat pc (last resort)
-no avail...sigh...
HELP!!! It's driving me crazy!
The usb port seems fine, i can sill charge my device, but i can't connect it to my pc!
PLEASE HELP ME!
Thanks in advance.
the problem is on your PC and not on your Device. I didn't get whether you have formated your PC or you planning to??
I don't think it's my pc.
Went to a pda shop, asked the person in charge to have a look at it and he too was confused. He got the same error as i did on his pc.
He reset my device to bootloader mode and plugged in the usb cable. Something like 'usb cable' showed on my device screen. He said that the port was fine so it had to be some other problem which of course he doesn't even know.
Btw, i DID format my pc before going to the pda shop. Still nothing...Thanx for replying and being so helpfull...Hope u can help some more!
Have you tried a diff USB cable
Yup! Tried a couple of different usb cables...still no luck...
Additional info-
I found out that syncing could also be done via bluetooth from a friend, so i gave it a try but, also no go...my device is not recognised...***sigh***
Yes, still no luck...Ive tried a couple actually...
Was this problem solved?
I have the exact same problem. I got it to sync one time though when I disabled my firewall. But that's it.
I can't sync again.
Please, anybody who had had this problem, please share the solution.
Thanks a lot!
maxmiller said:
Was this problem solved?
I have the exact same problem. I got it to sync one time though when I disabled my firewall. But that's it.
I can't sync again.
Please, anybody who had had this problem, please share the solution.
Thanks a lot!
Click to expand...
Click to collapse
Have check this?
Goto your device -->settings-->connection-->USB to PC and check or uncheck advanced network functionality
That's strange. i don't have the USB to PC option on my Connections menu.
I've been suspecting my USB port to be the problem.
Could anyone please take a very clear picture of the USB port in their Uni so I can compare mine.
Thanks a lot.
Nope...it was never solved. I ended up selling my dopod. I was so frustrated. *sigh*
maxmiller said:
That's strange. i don't have the USB to PC option on my Connections menu.
I've been suspecting my USB port to be the problem.
Could anyone please take a very clear picture of the USB port in their Uni so I can compare mine.
Thanks a lot.
Click to expand...
Click to collapse
What ROM ARE YOU USING?

Big Problems :((

I have the following problem with my HTC Touch HD. Since yesterday after i transfered 2 video files and a few pictures, when i connect it through USB, the computer doesn''t detect HTC anymore (nor syncing nor file transfer). Even the Bluetooth syncing does not work. I performed several soft and hard resets, and it seems it;s getting worse after every reset.
I bought the phone 2 weeks ago, after i sold my Apple iPhone 3G 8GB. As we speak, i kind of regret i did that...any advise for me ?
I forgot to mention: when i plug the uSB cable, the device goes recharging.
Have you tried booting your pc ?
Also try unchecking Settings/connections/Usb to Pc/ "enable faster data synchronization"
r
Andrew
What cable do you use? I had similar problems with non original (asus) usb cable.
greetings everybody..
1) i tried what you said several times, no result.
2) i get same results with the original and the other cables..
3) i noticed one thing . . . if i connect the device to a computer that i never conected before the device, it launches active sync....and Active Sync just wont interact with my device.
Did you try reinstalling ActiveSync on your PC?
yes i tried....same result. Do you think a change of ROM would solve that ?
Now, even a syncronisation using bluetooth is almost impossible, since i cant pair the computer and the device. Damn, it's like a virus or something.
stupid thought:
Do you think a change of ROM would solve that ?
Click to expand...
Click to collapse
Impossible since i cannot connect using USB. Sorry !
I too had problems with my PC not recognizing the HD. Found out that it was a problem with my firewall and anti-virus. I adjusted anti-virus settings to allow active sync to pass through and have had no problems after that.
HTC also recommends going to Start --> Settings --> Connection tab --> USB to PC and deselect the checkbox for "Enable faster data sync"
For device recharging when plugged in to USB : go to Start --> Settings --> System tab --> Power. here below the battery charge indicator, there is a checkbox. Read the message and check/uncheck as desired.
Hope this helps !!
i thought one potential source for my problem would be the antivirus, but i disabled firewall (eset at work and symantec end point protection at home) and no result what so ever.
I cand figure a way to sync the device even with the bluetooth since i cannot pair the device and the computer.
I am starting to regret i bought HTC...
Try click the Activesync icon on HD Program, there is a "Option" on the menu, click and see if you could delete all the old connect. If yes, re-establish the connection again to see.....good luck
Option menu item is disabled (i performed several hard resets)...(
Another thing i noticed. I unchecked the box (when connected to USB charge), so now when i plug the usb cable, it wont charge. But, if the device is in stand by (black screen), and i plug the usb cable, it wakes the device up. So, in my mind, i think it is something wrong with the OS, it still "feels" the USB cable, but cannot (for an unknown reason) take the necesary action.
For 4 hrs i try to sync the device with the computer using bluetooth, and i cannot manage to do so.
Is there any way to reinstall ActiveSync on my HTC device ?
daemonus said:
Option menu item is disabled. For 4 hrs i try to sync the device with the computer using bluetooth, and i cannot manage to do so. Is there any way to reinstall ActiveSync on my HTC device ?
Click to expand...
Click to collapse
My sync problem with HD and my PC with Vista, was solved as follows:
- Uninstall Windows Mobile Device Center
- Reboot and reinstall WMDC
Ton V
NLBeev said:
My sync problem with HD and my PC with Vista, was solved as follows:
- Uninstall Windows Mobile Device Center
- Reboot and reinstall WMDC
Ton V
Click to expand...
Click to collapse
Tonight i will try to install at home Windows VIsta (at work and at home right now i have XP). I cannot use my phone - no phone number in agenda and it's driving me mad. The phone rings and there are quite a few persons i dont want to talk with.. HEEEEEELP
nobody there to help me ?
If you did a hard reset, and you can connect in drive mode, but can not sync, then I am 99.9% sure that there is nothing wrong with your phone, but that your computer is messed up.
Uninstall all your antiviruses, firewalls, and other bloatware, and see if it works then.
Just a possible solution, but did you try plugging in your phone into other USB slots on your PC? Are you perhaps trying to sync it through an USB extension cord, or maybe USB hub? I had problems with my PC recognizing the THD if I tried syncing that way. Best results were plugging it directly into the back side of the casing.
The reason I'm asking this is that if you have too many USB devices plugged in, it's possible that the USB voltage drops too low and devices won't connect to the computer.
I tried on 5 different computers, all available USB ports.
On a new computer, sometimes on the device screen it shows up Active Sync but that is all, no sync occurs. If i try again on that computer, i get the same result as i get using the computer at home or work.
The device cannot conect as a Disk Drive
Is there a way to reinstall Active Sync on HTC ? My guess is that this software is all gone with the wind (even i performed a hard reset). The big question is what the hell happened ? Could be a ROM fault ? I mention i never tried to change ROM, the only software i installed was S2U2 and Core Player.
If by monday it wont work, then i'll send it into service (i have warranty). But i hate service
all out of ideas...
Any ideas ?
Which items are checked when you go to Settings/connections/Usb to Pc/ on youre phone?
Have you tried to use another memory card (because youre problems started with copying)?

Cant connect hd2 to computer!!

this is my problem,
when i connect my hd2 it charges but the computer doesn't recognize it. on the phone settings it is set to active sync. i also have 2 computers; xp and vista, both do the same thing.
i could careless about active sync, i just want to plug my phone into my pc and transfer files in and out. ive also tried the disk drive option but still no go?
if i enter bootloader and plug it in it recognizes the usb setting but when the phone is normal, it doesn't??
it did this with the stock rom and its also doing this with nrg titanium rom.
any help would be appreciated
Same thing here.
It charges through USB but it doesnt connect.
If i choose the storage option it works fine.
I want to sync my outlook and i cant...
What the heck...?
i know this may seem a bit "it helpdesk-ish" but try re-booting your PC
Come on... give something drastic!
Already done that, rebooted the pc and the hd2...
still nothing
djchubbs said:
i know this may seem a bit "it helpdesk-ish" but try re-booting your PC
Click to expand...
Click to collapse
believe it or not i have done that mannyy times and did alot of device manager things to try and let both computers recognize the hd2 but still nothing haha..
ive had previous hd2's and they've all connected fine untill this one, maybe its this specific one thats giving me trouble. but regardless, it charges via usb then it should be able to recognize it
Check the active sync settings to ensure that usb connections are enabled. You can tell be looking at the system tray icon - there's a read circle with a white X in it if USB is disabled.
Saying that though, if it doesn't even recognise it when the device is in USB mode, I'd try a different cable. It's perfectly reasonable that the cable could power the device but not fully facilitate a USB connection.
johncmolyneux said:
Check the active sync settings to ensure that usb connections are enabled. You can tell be looking at the system tray icon - there's a read circle with a white X in it if USB is disabled.
Saying that though, if it doesn't even recognise it when the device is in USB mode, I'd try a different cable. It's perfectly reasonable that the cable could power the device but not fully facilitate a USB connection.
Click to expand...
Click to collapse
but the thing is when i go into bootloader it recognizes it as usb and i can add customs roms and such. just not when the phone is normal weird ?
k20a1 said:
but the thing is when i go into bootloader it recognizes it as usb and i can add customs roms and such. just not when the phone is normal weird ?
Click to expand...
Click to collapse
That is very weird. Sorry mate - never heard of it doing that for anyone before.
Make sure you have the mobility center/active sync program installed on your computer. Without it it won't work.
On Vista or Seven, with the HD2 plugged in, you can find the program/drivers by launching and refreshing manually Windows Update. On XP you have to do that manually.
Good luck.
This happens to me often. In my case I have found it to be a weird driver issue. Go to device manager and look for the yellow triangle. Right click and update driver software. This worked for me I hope it helps.
bit late but just flashed maxsence and i love the look, but have allready had to restart by phone 10 times in 10 minutes. I'll wait for the next release. back to GTX for now.
Good work NRG. keep it up.
this is one of the many WM6.5 errors!
need Android soon!
Ok here we go.
The phone did not connect through activesync to my pc. When i selected to connect as mass storage it connected.
I checked for driver issues in device manager but nothing came up.
I checked the hd2's activesync. Bingo! the activesync was crashing when i was running it. I had to hard reset the phone.
Now it works fine.
My guess is that maybe a program that i installed recently was buggy and created this particular problem. Unfortunately i have about 50+ programs installed (including themes etc) and i m not sure which one it was.
I was installing all the programs again today one by one and after the install process was completed i connected the hd2 to usb to find which app was the problematic one.
After installing almost(some were found useless) all of the apps (here is the crazy part) the hd2 still was connecting through activesync....
HTC will drive me nuts...
Anyway the phone now connects correctly.
I cant understand which was the problem....
as odd as it may sound i think i figured it out.
i think its the usb cable that im using, i have to wiggle it around for it to connect to active sync but once it connects its not a stable connection as it cuts in and out.
but charging capabilities work though!
pos wire, i ordered a new wire and if that one fails also, i will have to get my hd2 replaced for faulty usb port
thanks for all the replies much appreciated
@k20a1
Try to hard reset the phone.
It worked for me.
If not again, then use your warranty!
angelossssss said:
@k20a1
Try to hard reset the phone.
It worked for me.
If not again, then use your warranty!
Click to expand...
Click to collapse
i did whenever i custom rom'd it, it still does the same thing. yes it will connect via usb while in bootloader but will not during regular phone operations lol
"Disk drive" mode not working with XP laptop
HD2 is working fine with my desktop, but wit laptop I can only use ActiveSync to browse files.
When I connect the USB cable I get:
"Found new hardware wizard"
but it tells me that it Cannot Install This Harware - Disk Drive
"An error occurred during the installation of the devie The system cannot find the file specified"
And I only have "Finish" to click - if I click it the wizard lunces again immediately and goes on and on with no end.
HD"/Leo does not appare in Disk Manager (I know ablut the drive lettering issue)
I'm sure its my XP issue, but I havent found drivers to fix that, and I'm not about to reinstall XP on my lappy in near future.
Transfer files - Solved
;
k20a1 said:
this is my problem,
when i connect my hd2 it charges but the computer doesn't recognize it. on the phone settings it is set to active sync. i also have 2 computers; xp and vista, both do the same thing.
i could careless about active sync, i just want to plug my phone into my pc and transfer files in and out. ive also tried the disk drive option but still no go?
if i enter bootloader and plug it in it recognizes the usb setting but when the phone is normal, it doesn't??
it did this with the stock rom and its also doing this with nrg titanium rom.
any help would be appreciated
Click to expand...
Click to collapse
I share the same here and I was despaired of trying to solve it with any logical, as well with illogical, measures. Such as: rebooting, changing usb cables, reinstalling activesync 4.5, etc.....etc...blla..blla...blla...
However, I solved the "Transfer files issue" by taking out the sd card from the HD2 and connect it with an external cards reader to my pc.
The card reader connected and works with the same usb cable that does not work with the HD2.
That way I load it with all files and in the same occasion I reload into my computer the daily spb backup files.
However, I have the feeling that the reason for that problem is a missing file/driver named: "Setup1.SPL" in the pc windows operating system.
In order to solve that it seems that only reinstalling windows on my pc will be the solution which defiantly do not like.

HD2 won't do active sync

2 days ago I lost my active sync it just doesn't work, I connect my device to my pc and i doesn't even light the screen though it does charge :S... I've tried everything possible: Hard reset, Task29, flashed a few rooms (throught bootscreen and SD card) tried in a different PC but nothing seem to work. My X1 does do active sync in the same PC. I don't know what else to do... has anyone got a clue of what to do?... Thanks.
Maybe stupid but, have you tried other USB ports?
Sent from my HTC HD2 using XDA App
wazaaappp said:
2 days ago I lost my active sync it just doesn't work, I connect my device to my pc and i doesn't even light the screen though it does charge :S... I've tried everything possible: Hard reset, Task29, flashed a few rooms (throught bootscreen and SD card) tried in a different PC but nothing seem to work. My X1 does do active sync in the same PC. I don't know what else to do... has anyone got a clue of what to do?... Thanks.
Click to expand...
Click to collapse
Try removing and reinstalling activesync and make sure you do a reboot inbetween. I had this problem once and a hard reset fixed it but that was only because the problem i had was phone side (server side) and not with the pc (client side)
As I said I tried in another PC and it didn't work either, but my Xperia X1 does work so the usb port is all right... Forgot to mention that on NRGZ roms sense looks quite messy now even on the roms I know are workin properly, and everytime I reebot the mob the navipanel pops out, now I change to another ROM and the sense seems ok but the home button pops out the navipanel. Its so strange :S:S!
wazaaappp said:
As I said I tried in another PC and it didn't work either, but my Xperia X1 does work so the usb port is all right... Forgot to mention that on NRGZ roms sense looks quite messy now even on the roms I know are workin properly, and everytime I reebot the mob the navipanel pops out, now I change to another ROM and the sense seems ok but the home button pops out the navipanel. Its so strange :S:S!
Click to expand...
Click to collapse
In that case i can't help with the activesync issue but the navipanel issue is solved by disabling the auto detection. It is possible that the two are linked but i had the navipanel problem with the most recent energy rom and implemented the fix and all is well
M3PH said:
In that case i can't help with the activesync issue but the navipanel issue is solved by disabling the auto detection. It is possible that the two are linked but i had the navipanel problem with the most recent energy rom and implemented the fix and all is well
Click to expand...
Click to collapse
so how do I disable that? and whr is the fix? cheers.
Still waiting for answers about the Active sync...
Thanks.
wazaaappp said:
so how do I disable that? and whr is the fix? cheers.
Still waiting for answers about the Active sync...
Thanks.
Click to expand...
Click to collapse
Have you disable the "Enable faster data synchronization" thing?
Mine only syncs that way... It stopped syncing with faster sync some time ago...
wazaaappp said:
2 days ago I lost my active sync it just doesn't work, I connect my device to my pc and i doesn't even light the screen though it does charge :S... I've tried everything possible: Hard reset, Task29, flashed a few rooms (throught bootscreen and SD card) tried in a different PC but nothing seem to work. My X1 does do active sync in the same PC. I don't know what else to do... has anyone got a clue of what to do?... Thanks.
Click to expand...
Click to collapse
Hi, I have had same problem... spent around 2 days on Google and found a likely cause for that... Is there any chance that you phone got wet or short circuit a mini USB port... Anyways, have a look this forum and my post at the end...
http://forum.xda-developers.com/showthread.php?p=8382137
Hope it helps
when my ActiveSync stops working, the thing that usually help is "reinitiating" the connection - you could try step described here
p107r0 said:
when my ActiveSync stops working, the thing that usually help is "reinitiating" the connection - you could try step described here
Click to expand...
Click to collapse
Thanks for trying to help, this page is very helpful when device is recognized by PC, but has ActiveSync profile mismatch. The first thing that I did is I've disabled fast sync on HD2, then I've deleted all profiles and their traces on PC and HD2 as well. Usually it helps when you plug in the phone, computer acknowledges it, but pop in warning sign that USB device is not recognized or recognizes it but fails to initiate ActiveSync. In my case there was no reaction (on multiple computers) - like nothing is plugged in... Will see what repairer says... I'll post an update as soon as I'll hear from them.
Grisha24 said:
Thanks for trying to help, this page is very helpful when device is recognized by PC, but has ActiveSync profile mismatch. The first thing that I did is I've disabled fast sync on HD2, then I've deleted all profiles and their traces on PC and HD2 as well. Usually it helps when you plug in the phone, computer acknowledges it, but pop in warning sign that USB device is not recognized or recognizes it but fails to initiate ActiveSync. In my case there was no reaction (on multiple computers) - like nothing is plugged in... Will see what repairer says... I'll post an update as soon as I'll hear from them.
Click to expand...
Click to collapse
Yeah I have the same problem any PC just doesn't recognize the usb connection.
The link above covers what I'd try next in a round and about way.
Can you connect to your PC by cable in disk drive mode (>>Settings>>Other>>USB to PC)? Can you connect ActiveSync via BlueTooth? Can you synchronize with gMail using the Exchange settings for the service? The above tests should give a better idea as to where the problem is; whether with ActiveSync or the USB connection.
There's a great site covering ActiveSync problems. It's out of date but still relevant. Search for ActiveSync Troubleshooter by Chris de Herra.
I had problems with active sync a while ago.
The HD2 would charge but was not recognised by active sync.
If you put the phone into bootloader it says 'serial' at the bottom of the screen
When you connect it to your pc via usb, this should change to 'usb'
Mine didn't.....and a bit of reading around showed that this means the usb socket is faulty.
I sent mine back to HTC and they replaced the motherboard and I've had no problem since.
ericjennings said:
I had problems with active sync a while ago.
The HD2 would charge but was not recognised by active sync.
If you put the phone into bootloader it says 'serial' at the bottom of the screen
When you connect it to your pc via usb, this should change to 'usb'
Mine didn't.....and a bit of reading around showed that this means the usb socket is faulty.
I sent mine back to HTC and they replaced the motherboard and I've had no problem since.
Click to expand...
Click to collapse
Thanks for sharing!
People, come a little help, no way can I synchronize the phone with Windows, I have Windows 7, and installed Windows Mobile Device Center, but they can not sync to make, that would later be some ROM and Radio ROM I put, these are unic few days. I went to microsoft and my phone and there I upload everything and write synchronization is successful, but when Connecting your phone and choose sync anything, open the Mobile Device Center and not conected! Does anyone know the easiest way to sync? I would be eternally grateful to him!
I have another problem, the computer I see the SD card, a phone? I do not know what the problem was that I somehow know to help me, not I need to do factory reset because I have 450 phone numbers, and I can not seem to sync them! Means when I go to Start / Settings / sd card & phone storage, no write down my sd card? And all the programs that are on the card normally do not work! I ask for help!
Thanks in advance!
Got the same problem with Windows 7. Should have stayed with good old XP. Is there no way to get this so called driver?
Have you tried a different USB / microUSB cable?
I had one with a single broken wire that wouldn't charge but would pass data. Maybe you have a broken data wire.
my HD2 came back from repair
I've got my HD2 back from repair centre... and it works fine... most bizar part is paper say that nothing was done...

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