My MyTouch 3G Slide has a couple defects. The bezel or plastic housing that surrounds the upper portion of the device surrounding the screen has gaps in it around the seam that allows dust or any small particulate to enter under the screen. I have looked at several of the devices and they all have it to one degree or another. For instance, on my Slide I have 3 of these holes one of which has allowed a grain of sand under my screen. My wife's Slide has 4 of these holes or gaps and they are substantial on her phone. One XDA member has had this happen in the same spot that both my wife and my Slides are collecting dust.
While the light leaks or gaps in the bezel are a problem (for me) I think the real problem lies in the adhesive strip that connects the digitizer to the LCD screen. The way the digitizer is adhered to the LCD there shouldn't be any way for dust to have gotten in between the two pieces of hardware. I'd like to believe that it was just my particular phone but my wife's phone is having the exact same issue.
The phone really is phenomenal and I'm sure it was just a fluke that I've had issues (hoping so). Just keep an eye out for any issues similar to what I've mentioned above. I have really gone back and forth with this and I am definitely disappointed with having an issue(s) right out of the gate. My wife really likes the phone and after giving it some thought I like it as well ... a lot. I will return and reorder another couple Slides because this device is that awesome. Thanks for your thoughts/contributions to the thread.
I've tried to get some photos of the gaps but they are small and hard to photograph. To inspect your device: Go into a dark area and pull up your contacts, messaging app or a white web page in the browser with full screen brightness and inspect the seam of the plastic housing surrounding the touch screen on the top half of the slide. The gaps are almost like rectangular notches just below/above the corners of the screen in the seam. My theory is that these are artifacts from the plastic molding process that were exacerbated by poor/hasty assembly. I am definitely returning my Slides.
Its all true. After reading, and seeing the image posted by another member here, I checked my phone. I went into a dark room, opened up a site that has pretty much a white page, and I too noticed a gap at the bottom right hand corner of my screen. As of right now no dust/dirt has shown up under my screen, but what's to say that it won't later on. Heck, screw dirt. What if moisture finds its way in, and starts to fog up the screen from within? This could be a major problem later on down the road.
whew... just checked mine, noticed nothing like that, thank goodness.
[email protected] said:
whew... just checked mine, noticed nothing like that, thank goodness.
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Strange, I've confirmed with everyone I know with a Slide (only black and white thus far) and everyone is seeing the same thing. What color Slide did you get? I wonder if the red Slide is manufactured differently? Anyway, that is awesome because I think the phone is GREAT other than the small gaps in the bezel.
I will say I took some compressed air and attempted to move the artifact under my screen just to see if air was moving through those gaps. The grain of sand or whatever it is did not budge. I'm just not sure what to think. I hate the idea of returning this phone ...
Mine is like that. Not that i care much as im returning it soon. But it does have gaps and light leakage all over the bottom of the screen, near the buttons.
i just check my and maybe i cant see it but i havent found anything... i have a red one
Re: My MT3G Slides (and others) Have A Defective Touch Screen Bezel
Initialy checked mine as well, black. I don't appear to have this problem either.
I will inspect further to verify.
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
The only one I have is at the very bottom of the buttons, which might even just be the light hitting the glass at a specific angle. Other than that, no light leaks/cracks/blocks/whatever you call them on my screen area. Red Espresso.
I just swapped my white MTS for a Black one with no signs of cracks or light showing threw. TMO rep did not know of this problem and said he would send out an e-mail to other reps to let them know.
My day is now ruined
Yep, both bottom sides, right at the corners, above the buttons. I will not return it though, think instead a lil duct tape and some JB weld will do (seriously, a little touch of black silicon for a good seal, still sucks though). Screen cover seems to be blocking any dirt at the moment.
woow good looking out.. i was wondering how a spec of dust got to my screen. im planning on putting a piece of scotch tape over those regions (i have a red slide btw).
I have a red one and didn't see any leaks bottom or top. Thank goodness!
mtjnkee said:
seriously, a little touch of black silicon for a good seal
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I hear you; I've been trying to find a way to keep the bezel sealed until I can get a case/cover for the phone. I literally have one tiny grain of sand at the bottom left hand corner of my screen. I so don't want to return the phone; I'm in love with the thing.
Glad to hear some of you have a better seal on the bezel.
I have some small light leak on the bottom, not an issue yet and I'm still within my 14 days so I might stop by the t mobile store tomorrow and try to get a replacement.
1. slight curved gaps at the corner edge where the top of the plastic curves down to turn into the sides. check
2. vertical rectangular light leak above home and genius keys. check
3. these lights only light up when hard keys are lit..when screen first lights up...light leaks are not there...once keys light up, light in the gaps light up. doesnt this mean the screen is sealed and there is no leak from the screen itself?
4. however, if you have a creaky top plastic housing, the seam running along the edge of the white plastic and grey plastic is not flush...on my 1st slide, i could see the screen light up in these 'cracks' of the seam...could debris get into screen this way then?
5. for those with debris already at lower left part of screen: pls do me a favor:
hold phone (sideways with back cover facing the ground) at just below eye level and try to see that left corner that is underneath the painted black surround of the screen..do you see white light when the screen is lit? if you look along the 'inside' edges along the rest of the phone, you will see that there should not be white light emitting out and should have a 'clean' look...there should basically be a solid black border...perhaps, if you guys have this white lighting show through, that could mean a separation of the screen somehow? btw, you do not have to be in a dark room to see this light along the inside edge....it is very noticable as the light comes thru where i think there should be no light. ps: when looking at the phone screen normally (ie from top down), screen looks perfect and this issue doesnt affect actual picture on screen.
my first slide had the light leaks but i didnt think anything of them as i thought they were related to the buttons only...but the issue i had spoke of in #5 above, i had this light coming thru along the whole edge of the bottom of the screen plus creaky top plastic housing.
I have dust under the entire screen of 2 Slides (Espresso), I couldn't notice it indoors but it is glaringly apparent when in the sun. The phones go back tomorrow. I've had my G1 for a year and a half with not a single spec of dust under the screen. I've had 2 MT3G Slides (Espresso) for 6 days and dust is under both screens; these devices are very cheaply made. Phone is lightning fast, screen size is great, physical keyboard is great, UI has some excellent features you can find nowhere else ... too bad I won't be keeping them. Been nice knowing you guys.
Seriously everyone be lucky that this is the only problem that people are having with this phone. You want to talk about shoddy build quality on first run devices, lets not even mention what the original PSP was like. If all that's wrong is that a few people have a bad bezel, then I'd say you made out well with the phone. NJAZ, just exchange them and have the employee test them at the store before you walk out with it, problem solved.
xenoletum said:
NJAZ, just exchange them and have the employee test them at the store before you walk out with it, problem solved.
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Well I have to send them back as I ordered them online. 2 phones plus about 5 other people I know with these phones have dust blowing in under the defective bezel. It's unacceptable. Like I care about a PSP. What the hell does a PSP have to do with this? You didn't even comment on your phone having the light leaks/gaps or not. What is your point? You think folks should settle for inferior builds of an expensive phone? You can ignore whatever you'd like. I will wait for a better phone.
Wanted to add to my previous post about mine not having the leak... I have the red one.
Related
During my old days with my diamond, the diamond got some problem with the screen, so I got a replacement. But my new screen showed dust in the screen, so I got a new replacment again.
SO when I buy my HD, I screened all devices carefully. I noted that 3 devices also have got dust in the screen. One of them has the minimal amount, so I took that home. When I looked carefully, I noted that mine and my friends' dvices also got 3 very tiny holes in the tray of the pen. If you take off the back cover and the pull out the pen, then you will see white light coming out from these holes.
Have you ever checked your scree carefully for such problem?
I used to play around with pocket PC for ~10 years rather than WM phones. HD and diamond are my first 2 WM phones. I did not note such problem since my first PDA IPAQ.
One of the sales told me that many PDA phones suffer the same problem. Is it true?
Did you live near sand ? I never see sand in the screens here (Buenos Aires, Argentina)
I've been carrying my Touch HD in my jeans pocket (in bare form) since I got it about a month ago. I think I would have a good amount of dust/lint in the screen by now if there were any way for dust to get into the screen at all. But, no, I don't see any dust or lint in the screen (other than the few pieces of lint I trapped under my screen protector myself while I was installing it...). At least "not yet".
I also opened the back cover and took out the stylus but couldn't see anything like the three holes that you mentioned. Yes, there are large slots open along the stylus hole, but they're open to the back, not toward the screen. I don't think those are what you are talking about.
How about a photo? Even if you can't capture the actual three holes in the picture, it might allow you to point out on the photo where we should look for them.
guney said:
I've been carrying my Touch HD in my jeans pocket (in bare form) since I got it about a month ago. I think I would have a good amount of dust/lint in the screen by now if there were any way for dust to get into the screen at all. But, no, I don't see any dust or lint in the screen (other than the few pieces of lint I trapped under my screen protector myself while I was installing it...). At least "not yet".
I also opened the back cover and took out the stylus but couldn't see anything like the three holes that you mentioned. Yes, there are large slots open along the stylus hole, but they're open to the back, not toward the screen. I don't think those are what you are talking about.
How about a photo? Even if you can't capture the actual three holes in the picture, it might allow you to point out on the photo where we should look for them.
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Try to switch off the light of your room and see the stylus slot again.
You will see light coming out from a pin hole size area and a vertical thin slot.
The holes are too small for photo taking.... i will try me best to do that later.
Yes. I did see one.
It's interesting to note that the light visible through the tiny hole is not the backlight of the LCD. I can see the light even when the screen is off. I'm not sure what that implies.
I think my approach to the risk of dust would be "wait and see". My last few Windows Mobile PDA's were pretty trouble-free in terms of dust in the screen. (I can't say the same thing about a couple of cell phones I've owned before.) Personally, I don't see any concrete reason to worry yet.
guney said:
Yes. I did see one.
It's interesting to note that the light visible through the tiny hole is not the backlight of the LCD. I can see the light even when the screen is off. I'm not sure what that implies.
I think my approach to the risk of dust would be "wait and see". My last few Windows Mobile PDA's were pretty trouble-free in terms of dust in the screen. (I can't say the same thing about a couple of cell phones I've owned before.) Personally, I don't see any concrete reason to worry yet.
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The upper pin hole like area: disappear if you turn off the LCD screen.
The lower thin slot like area is just next to the metal holding the stylus, so this can be seen even with LCD turned off.
so did anyone manage to get rid of the dust under the screen?
Looking at it very close, I can see a small particle of dust in the upper right corner. But it's not noticeable at all... and it was there since the first day. Nothing to worry about.
try to get hold of a dentsts sucker?or something similar but more domestic?
I only have 1 little hole that i can see light thru and a ithink its probably as small as a grain of sand!
I'm afraid pictures are out of the question, firstly because it didn't seem to come out to well when I tried, and secondly because I've mostly fixed it, but I'll do my best my best to describe the damage.
Basically in the centre of my screen I've got a patch where the front digitiser appears to have been pressed against the touch sensitive layer at the back and is stuck against it. You can quite clearly see the little dots for the touch screen sensitivity and there are rainbow coloured rings around the outside (newton rings I believe). Basically visually this means I have 1cm by 0.5cm dark patch filled with little dots and surrounded by rainbow coloured rings in the middle of my screen. The screen still works fine, but visually it's really annoying.
Now I believe this has got to be the result of pressure (don't know how, I don't tend to lean on my phones much), and I've somehow managed to apply concentrated pressure to the middle of the screen and dent inwards only the middle of the screen, but what I want to know is how the hell did I do that? It's a glass screen surely it should have cracked rather then dent, I didn't even think you could dent glass, especially not in such a small area without breaking it!
Well if you've somehow managed the what shouldn't be possible yourself as well, then you'll be pleased to hear that you can dramatically improve it by sticking a suction cup on the screen and pulling. I used a sat nav windscreen mount, which did the trick nicely. Now all thats left is a little bit of a rainbow patch in the middle thats a lot less visible.
Hope that made sense.
Hope it helps.
Hope someone can tell me how the hell I dented tempered glass!
apoc286 said:
... I didn't even think you could dent glass, especially not in such a small area without breaking it!
...
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Almost everything will bend before cracking/breaking. To what extent is obviously dependant on the material and its treatment.
I live 13 floors up and you should see our 8 foot tall balcony door windows bend in the wind!
Same problem here, i actually did not put presure on the screen.. but one evening, an ugly black spot with oily rings around it appeared on my screen, blamed the wife first haha but she didn't touch my phone..
I got a sort of solution though:
Use a small plastic suction thingy, like you use to stick things on windows or in the shower, then stick it on the center of the screen above the oily spot. then move and softly pull the suction thingy.
Worked for me.. the black spot is gone but i am left with slight rainbow rings.. seems a bug of that too huge screen...
Anyone else a better solution? replacing the touchscreen is a last resort..
Lol exactly what I did to improve mine.
LMAO .. but a shame that those screens are so dodgy..
Could you please add a picture up here, as i want to see this strange thing?
Thanks in advance.
nitrate said:
Could you please add a picture up here, as i want to see this strange thing?
Thanks in advance.
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You can see it here mate...
http://forum.xda-developers.com/showthread.php?t=613631
I took off my Otterbox case and while cleaning it looked at the G2 up close from various angles and this is what I noticed on mine. If you look at the G2 on a flat plane (eye level), the sides of the phone is slightly more elevated than the screen at the center of the phone (phone is horizontal). In other words the screen doesnt sit flush with the casing on the sides. Both sides look similar in terms of the "gap" going down the phone. Screen is a bit lower than edge at the center and then almost flush at the bottom and flush at the top. Can someone verify that the screen does or doesnt sit flush with the sides?
To begin with my device is a Desire Z not a G2 but I assume this has no incidence.
I notice the same thing as you on the left side of my screen but on the right side the screen is never at the same level as the edge. The difference between the centre and the top/botttom parts is tiny on the right side.
Well...
my g2 doesnt have a flush screen/case and i read somewhere this was on purpose for screen protectors and now with one on it the screen/case are flush/very very close. Hope this helps!
I've got it too. From what your describing, it seems like there is a gap between the screen and the phone. Very slight though.
sent from my V I S I O N.
Thanks for those that responded and cleared that up. As soon as I got my G2 I put a case on it and never observed it closely enough to notice that "gap." Made me concerned since I thought it was suppose to be flush.
Hi all,
Got my UK TF101 today and loving it.
However the finish is not that good. The small plastic strip between the glass and the bronze edge of the casing has remnants of the glue used during the assembly and it won't come off. Looks like it has been rush assembled and makes it look tatty. Would be a shame to return it just for that but when you spend this money and see what finish iPads have you really want it to be mint.
Does any one else have this problem on their TF101?
Unless they have changed the manufacturing process for newer devices, there's no glue anywhere near the casing/bezel.
I have some glue on the top of the black strip on the top-left (when holding the tablet in landscape mode). I only noticed it when I had my desk lamp shining on it. It wasn't present on the other TF I had at the moment. Doesn't really bother me that much.
Yeah, mine arrived today and has the same thing. The rubber's not quite flush with the screen and its mount, but it really doesn't matter.
Overall very impressed with the device so far. I certainly won't be sending it back over that small defect. We live in an imperfect world..!
Yup. But eventually after some use it wore off.
Mine just arrived today I can see some remnants of what appears to be glue both bottom & left side. Also it appears that the 1/2 section on the rubber on the right side has been rubbed down.
Quite agree it won't affect the use of the device but when you see how sharp a finish the iPad has it is a shame to not be perfect on the TF101.
I called Comet and they were happy to do a swap. When I popped in to the local store the Customer Service Desk chap admitted I was the third person with this problem. He got another one from stock and it was better but still a bit of dried glue. He offered an exchange or 10% refund. I decided to go with the 10% refund so got £43 back. I can now live with the problem.
If others want to see what we are on about here is a pic of my bezel. Right hand side is as I would expect but the top strip is very messy and slightly raised compared to the flush fitting section.
aerotec said:
If others want to see what we are on about here is a pic of my bezel. Right hand side is as I would expect but the top strip is very messy and slightly raised compared to the flush fitting section.
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Thx for the pic, it's good to see what you were describing. I've looked really closely at my device and I still cant see any glue on mine. It looks like the manufacturing process has changed since they started production, not for the better in this case it seems. That certainly is a fair amount of money off though.
Had glue on mine too, I thought it had been refurbed and returned it for another unit. This one was checked in store and appears perfect.
Hi,
On my Galaxy S2 the screen:
On the botom right corner the display is not lower than the bezel anymore.
It is raised a bit and if i push on it it goes back a little bit. In addition to that some light leaks out at the bezel.
Does someone else have this Problem? Is this a reason to have it replaced?
Haven't heard of anyone else with this problem. Sounds like the screen is coming loose. I would be returning it if it was mine
I noticed a couple of days ago that mine is doing exactly the same thing. I assume it must be something to do with where the adhesive which holds the screen in place is situated. I'm concerned that dust and dirt are going to get inside the casing and possibly make it worse.
^^ I stand corrected
wow, light leak? :O thats a first... got any pictures?
Guys, if there is no user-inflicted damage on your phones, but the screen is really loose and not properly glued - exchange the phones ASAP!! No need to put up with this defect if you can exchange.
Just make sure the damage will not be blamed on you dropping the phone (no scuff marks on it).
besides this issue it is in perfect condition so no reason for them not to return it. ill head to saturn right now. but i`ll try to grab a picture of the light leak for you. in reality it is much more visible than on the photo (sorry for the bad quality i had to take my laptop camera and hide under my blanket^^)
It looks similar to what happened to Google IO Galaxy Tabs a while ago: http://www.androidpolice.com/2011/0...l-edition-tablets-experiencing-screen-defects
This is not good
its exactly the same issue as the one you posted
I had the same problem with my SGS2, except the display rose above the surrounding rim at the center left and right part of the display (the center of the vertical edges). I think if I would turn my phone over to mute it, it would scratch because the surrounding rim doesn't protect it anymore.
Anyway, I already returned my phone because of this and other problems (yellow left side, pink spot, ...).
My screen seems to be a bit raised on the center left. Its not much and only noticed it because of this thread. Anyone have their screen slightly raised in certain areas? Is there something potentially wrong with me phone?
I do not get any light leakage or anything.