Soft key backlight issue? - EVO 4G General

I noticed that there's a tiny gap between where the screen ends and where the frame begins. It looks really crappy when the backlight for the soft keys is turned on because the light shows through this gap.
(I used the nexus one camera for this, so it's not very visible. It looks a lot worse in person.)
Does anybody else have this? If not, I'll just go swap mine at the sprint store...

No light leak on mine!

I have the same problem although mine is a lot worse. Maybe I should get it exchanged.

No leak on mine. That would drive me bonkers....but I'm ocd. Bring it back!

Most have this

This goes hand in hand with the glass separation issue. Give it a good press down at the bottom and it will fix it for about 30 seconds. It's a problem with the adhesive. I'll be using my warranty once the evos are more readily available.

Dredge said:
This goes hand in hand with the glass separation issue. Give it a good press down at the bottom and it will fix it for about 30 seconds. It's a problem with the adhesive. I'll be using my warranty once the evos are more readily available.
Click to expand...
Click to collapse
Same here..

I think they are all gonna get this at some point. Is it neccecarilly a defect? you cant notice it unless you sit in a pitch black room... also i use the silicon case that overlaps the glass just a little bit all around so i dont really notice anyways.

i like to read at night with dark mode. so just the fact that i can't turn off the menu lights irritates me. i used to use LEDshack on the droid.

scev5 said:
I think they are all gonna get this at some point. Is it neccecarilly a defect? you cant notice it unless you sit in a pitch black room... also i use the silicon case that overlaps the glass just a little bit all around so i dont really notice anyways.
Click to expand...
Click to collapse
Well, as it stands, its not a huge deal. The question is, how bad will the problem get? It has potential to be a serious problem if it continues to separate. (ie works it way on up the phone)

Related

Anyone have problems with the screen?

i got the g1 last week and latly the screen has become wobbaly and sweaky only when closed, anyone else have this problem is this normal? should i even bother looking into this?
w1ck3d1 said:
i got the g1 last week and latly the screen has become wobbaly and sweaky only when closed, anyone else have this problem is this normal? should i even bother looking into this?
Click to expand...
Click to collapse
yeah i have had mine almost a week now i noticed it after i removed that plastic screen thing that was on the back of the screen.
it seems kinda cheap feeling when i push down on the screen and i hear it sweak and move every time. should i take it back?
Mine started sqeaking and creaking today. NOOOOO!
I only had it for 2 days. I kept the plastic on the back of the screen and it still does this by the way. Its too awesome of a phone for this litte stuff to bother me though. I came from a Touch Dual that had a solid keyboard for a little over a year before it became wobbly and squeky before it final died. So I imagine its better sooner than latter cause you just adapt the longer you use it.
My 2 Cents,
Jcostanza4
I had the same problem the first day I got mine. I'm still trying to figure out a way to keep it from squeaking/creaking. Honestly it's just annoying right now. My TYTN II was a brick compared to this phone as far as size and weight. If I figure anything out I'll post it up.
The only idea I've had so far is to take one of my old Palm screen shields and use it on the back of the screen. However since I ordered a Zagg full body protector I think I actually might get that piece with the set. Like I said I'll post up when I got more info.
try adding a little strip of adhesive felt to the upper part of the chin (where it meets the screen when closed). Works for me. Actually, if you want to test this out or cant find the felt, take three post it notes(together for the right thickness), cut them down, black out with a magic marker, and you'll get the same effect. Barely noticable.
yes mines loose too you feel it when you only hold the bottom and tap the screen u here the screen and the body click.
w1ck3d1 said:
it seems kinda cheap feeling when i push down on the screen and i hear it sweak and move every time. should i take it back?
Click to expand...
Click to collapse
Maybe you're pressing too hard? Mine creaks if I really press down hard.
On my wing, I had to press down hard, it's built for a stylus.
But this device is built for your fingers, and should respond with a very light touch. Try using it with barely touching it, if it doesn't respond try pressing a tiny bit harder, you should not have to push down hard enough to make the screen creak -- unless the screen is badly attached, in which case I would take it back to the store.
this is what happens when HTC wants a thin, light phone with a hardware qwerty
it doesnt bother me much though

Weird spot on the screen

Hi guys,
Today I noticed a very weird looking spot on the screen, or better just below it. It seems like there is some fluid just beneath the surface of the screen. I am always very careful with my HTC's, so I really don't believe I caused it... There was no pressure, I didn't drop it, I carry it in my shirt breast pocket or inside pocket of my jacket, without any other items. I really really dont know what happened - I pulled it out of it's leather sleeve, and it was there. This morning it wasn't.
Any idea if this is covered under warranty? Any idea what caused it?
Best Regards,
Lukas
Lukasss said:
Any idea if this is covered under warranty?
Click to expand...
Click to collapse
I'd be STRAIGHT on to my supplier if mine looked like that! How does it look when the screen is on, cos let's face it, that's when it really matters, and probably how they'll view it when it comes to the warranty.
It's difficult to capture on a picture, but it's VERY visible when screen is on. Colors beneath the spot (wallpaper) seem washed out a little, so you get a very small color difference...
Something to do with cold weather and heating leading to condensation? I have no idea but I would ake a photo and email HTC AND your place of purchase ASAP to see if you could get a replacement, even if it doesnt bother you when the screen is on. It would bother me though, I think I havean almost OCD like quality when it comes to devices being perfect...
On a second thought, the leather case that comes with it is extremely tight, I couldn't remove my phone from it for the first few days till it stretched out! Do you think that might be enough pressure to do that to a screen?
I'd definitely get on to whoever you got this from then. That's not good!
call the waranty service ...
Mine had a weird spot as well right in the middle (and it appeared out of nothing like yours). Doesn't quite look like yours though (maybe you just caN't see it in the photo). Only noticeable at certain angles, and it looks like a colorful smudge. With the screen on it's even harder to notice it. When you press on it the "puddle" moves and shifts.
It looks like there is humidity under it. I went to the shop where I bought it, and they said that happens with some other touch screen phones, and is bound to disappear. The guy said it was due to the heat getting trapped bellow the screen.
In my opinion looks more like a humidity condensation thing.
Take it to the shop where you bought it, ask for an opinion. You still have loads of time to use the warranty, and if in 3 or 4 months it is still there or if that bothers you, just activate the warranty.
Thnx for the replies guys!
Something to do with cold weather and heating leading to condensation? I have no idea but I would ake a photo and email HTC AND your place of purchase ASAP to see if you could get a replacement, even if it doesnt bother you when the screen is on. It would bother me though, I think I havean almost OCD like quality when it comes to devices being perfect...
Click to expand...
Click to collapse
I don't think it's cold/warm/cold issue... Today I got up, put my phone in my inside jacket pocket, went down to my garage, got in the car, drove to work, into an underground garage and took the elevator into the office - phone wasn't exposed to cold today AT ALL. And it doesn't seem to be water, it's not very fluid, and there is no damp.
even if it doesnt bother you when the screen is on
Click to expand...
Click to collapse
It bothers me massively - even when I'm NOT looking at it. The spot is also very visible when the screen is turned on.
I'd definitely get on to whoever you got this from then. That's not good!
Click to expand...
Click to collapse
Did that immediatly after noticing the spot - my supplier asked me to e-mail him the pictures which I did, but he seemed reluctant to promise a replacement... He said that quote mechanical damage is not covered by HTC warranty unquote. This sucks - I didn't do anything wrong!
Grtz
Lukas
CyberClaw said:
Mine had a weird spot as well right in the middle (and it appeared out of nothing like yours). Doesn't quite look like yours though (maybe you just caN't see it in the photo). Only noticeable at certain angles, and it looks like a colorful smudge. With the screen on it's even harder to notice it. When you press on it the "puddle" moves and shifts.
It looks like there is humidity under it. I went to the shop where I bought it, and they said that happens with some other touch screen phones, and is bound to disappear. The guy said it was due to the heat getting trapped bellow the screen.
In my opinion looks more like a humidity condensation thing.
Take it to the shop where you bought it, ask for an opinion. You still have loads of time to use the warranty, and if in 3 or 4 months it is still there or if that bothers you, just activate the warranty.
Click to expand...
Click to collapse
Thnx for the reply.
The spot on my phone is really visible, doesn't matter at which angle you look. Screen off is worse than with screen on. There is no color in the spot whatsoever and it doesn't seem to be movable (if I press hard I can make it bigger, but it returns to original size after release)... I'll keep it warm for the night, and I'll see tomorrow... I could measure it, and see if dimensions are changing when temperature rises or drops.
Grtz
Lukas
Have you flown with it recently?
Pagnell said:
Have you flown with it recently?
Click to expand...
Click to collapse
Nope... so no pressure changes either. Good thinking though...
WTF???
When I heat it for about ten minutes with a blow dryer it disapears. When I stop heating it, it reappears @ room temperature... WTF is this thing?
Lukasss said:
When I heat it for about ten minutes with a blow dryer it disapears. When I stop heating it, it reappears @ room temperature... WTF is this thing?
Click to expand...
Click to collapse
WTF indeed!?! When it dissapears does the display show correctly where it used to be?
Yes, you don't see anything wrong. For about two minutes. Then the spot reappears exactly in the center of the screen (where the 'wait' cursor/hourglass appears) and starts to grow until it has it's "original" dimensions.
???
Lukasss said:
Thnx for the reply.
The spot on my phone is really visible, doesn't matter at which angle you look. Screen off is worse than with screen on. There is no color in the spot whatsoever and it doesn't seem to be movable (if I press hard I can make it bigger, but it returns to original size after release)... I'll keep it warm for the night, and I'll see tomorrow... I could measure it, and see if dimensions are changing when temperature rises or drops.
Click to expand...
Click to collapse
Looking at the placement, it seems it's similar to mine, which is right in the center. Mine returns to the center if I press it as well.
The heat test you just did made me believe it has something to do with heat like the guy where I bought it said...
Here is another thread on the same subject (different phone)
http://forum.xda-developers.com/showthread.php?t=293311
I kept reading around, there are reports of the duct tape method.
Basically it works in the presumption the problem is both screens not keeping space between themselves. Just use duct tape over the wet patch, and pull it 20 or 30 times, and the screen should lift and the patch disappear. I'll try it and tell you if it worked.
Thank you! I'll try it as well.
Didn't work...
lol... I had to look for tape, but the tape method was unsuccessful as well on mine.
thnx anyways.
this is a capacitive touch screen so all are glass and the tape method won't work as there isn't anything to lift up unlike the resistive screen where there is a gap between the top plastic and the actual screen

HTC Evo suffering from glass separation issues?

http://www.engadget.com/2010/06/13/htc-evo-suffering-from-glass-separation-issues/
I just read that and looked at mine. The glass is separating in the lower left corner.
Thank God I have 30 days to return.
I love this phone. I can get past the 16 bit resolution. The 30 fps cap is a little hard to swallow. But now this? Sigh..
Nothing wrong with mine.
If you have it, return it for a new one. No need for drama. There is a one year warranty for defects and 30 days risk free from sprint. Pick one or the other.
Most n1's have the same issue. I checked mine when I first got it. You can check if it really is separating by pressing on the corner of the screen and if you hear clicking then you need to use a hair dryer and get the glass hot. Then press down on the screen for 1 to 2 mins. I fixed both of my n1's this way.
Comrade P said:
Nothing wrong with mine.
Click to expand...
Click to collapse
Since yours is fine. Does the light leak at the bottom at all? Mine has all 4 buttons leaking but the lower left brighter, since its separation there is more pronounced.
bsanti said:
I just read that and looked at mine. The glass is separating in the lower left corner.
Thank God I have 30 days to return.
I love this phone. I can get past the 16 bit resolution. The 30 fps cap is a little hard to swallow. But now this? Sigh..
Click to expand...
Click to collapse
yeah, 1 yr manufaterer's warranty will fix this everytime, no charge to you, so I really would not sweat it . . .
or go pull out your hair dryer
Not having a phone for 2 months while waiting for htc to fix your phone is not going to work for me. Thats why I fixed my n1's myself.
I have this also... Slightly on the bottom corner... ugh. That iPhone is looking better and better.
Same issue here, glass is now raised above the bezel, any idea if they let you keep your sd card when you return the phone, not a big deal if not, but it'd be easier.
when you take a phone to sprint for manufaterer's warranty, they typically do not take your phone from you to repair it, they order in a replacement (typically refurbished) and you keep your phone while awaiting it's arrival. when it comes in to the store, they call you, and you bring your phone in for a swap.
wasn't knocking the blow dryer, I would probably try that before getting a replacement.
psufan5 said:
I have this also... Slightly on the bottom corner... ugh. That iPhone is looking better and better.
Click to expand...
Click to collapse
It sure does.
This happened to me once with my iPhone 3GS and I pushed it on the left corner like what its happening to the Evo, and it did the EXACT same thing. If not more.
I honestly never find out about these defects until I surf a tech site. Now I'm all paranoid. -_-;
Just like those who had the dust under the glass issue with hero's I'm sure this will be fixed in the upcoming batches.
Hope so anyway.
Checked mine and it seems not to move under pressure, possibly a tiny bit... The light only leaks if I tilt the phone and I stare down under the black towards the buttons, not sure if this is what you guys are referring to as the light leaking. No button shines more than the other either.
Damnit... I guess I'll attempt to have my phone replaced.
ReFLeX135 said:
Checked mine and it seems not to move under pressure, possibly a tiny bit... The light only leaks if I tilt the phone and I stare down under the black towards the buttons, not sure if this is what you guys are referring to as the light leaking. No button shines more than the other either.
Click to expand...
Click to collapse
This is how mine is too. If i look at the screen from a top down angle i can see light on the displays. I also see i can move the screen a fraction of a millimeter if press down near the 4 home buttons, but i would have never thought it was a defect. Just seems like enough movement for a sensor to feel it or something.
I have access to two Evos and neither one of these are leaking light around the bottom left corner (or any corner). They do give in the corners a little, not anymore than my iPhone 3G, however.
Has anybody actually talked to Sprint or HTC? I want to know what they plan on doing about this. My screen also is coming loose not that much light leakage though. Also the battery cover doesn't snap on tight. I have a Google I/O phone, hardware version 2. I had problematic with the battery but once I changed it to cdma I have had no issues thus far. I hope they(sprint OR HTC) plans on doing something. Also, if you do take it back to Sprint you'll probably get a new. I doubt they have refurbished phones already. And if they did I think that would worry me. Good luck to all having issues. BTW I still love this phone.
WOW everyday an issue comes up on the EVO,what is goin on?

Button light leakage easy permanent fix

This fix might sound crazy but it works
i have 2 evo's version 002 both with pretty bad light leakage under the buttons. One has 3 buttons and the second 2. In the dark they are very visible and i was getting annoying ready to return both. I tried the blowdryer trick but that did not work.
This is what i did about a week a ago, it only takes a minute.
Go get one of this which you might have laying around your house.
http://www.oppictures.com/singleimages/400/SAN82001_1_1.JPG
Go to a dark area where you are able to see the leakage and start painting let line between the plastic and leakage. try pushing down the plastic to and using the pen to paint some of of the inner cover. Get a towel and remove the ink that got into the screen and bottom cover.
After doing this my phone have not shown any leakage. i have tried water in a towel to see if it would remove the ink and show light leakage but no leakage what so ever (do not try alcohol). This fix is invisible to the naked eyes, i have 4 friends with evo's and they could not tell what i did, even after telling them they still did not know where was painted
This is an easy cheap fix, it takes about 2 minutes and anyone (and i mean anyone) can do it.
So please if it make you feel better returning bu
eduardmc said:
This fix might sound crazy but it works?
Click to expand...
Click to collapse
Are you asking us? i dunno, did you try it?
i dunno....seems ghetto, seems htc should have used done better r&d.
Hmm, I'd just like a $200 phone to work in the first place, not start falling apart 7 days in. :|
skoobz said:
Are you asking us? i dunno, did you try it?
Click to expand...
Click to collapse
sorry, i fixed it. English is not my native language so i do make alot of mistake in my writings.
Hrshycro said:
Hmm, I'd just like a $200 phone to work in the first place, not start falling apart 7 days in. :|
Click to expand...
Click to collapse
I don't believe i have had a phone that did not have any kind of problems related to software and hardware. The palm pre was a mess every new one i got had dead pixels, after 6 unit i finally got one that had 2 dead pixels. My diamonds phone use to get boiling hot. i could go on. all my friends iphones had drop calls like 20 calls a days (most switch to evo with me).
now the evil have a few problems, like the back cover not been flush and that was solved with a peace of small paper on top of the battery.
You will fine defect, nothing is perfect.
Interesting fix but it doesn't eliminate the fact the leak is happening because the screen is separating. Pushing the screen down will eliminate the leaking. The best fix will be to make sure the screen is sitting all the way down. So far I've only seen one guy do it on androidforums by pushing the screen down with clamps and heating it with a hair dryer. After letting it sit over night he didn't have any more leaking or lifting after two days. We have yet to hear from him on the progress (I think he ended up exchanging it anyway). Another guy said he tried the same fix and ended up making his phone worse.
thanks this is a nice cosmetic band aid If i don't see it, it doesn't bother me as much
coolguy949 said:
Interesting fix but it doesn't eliminate the fact the leak is happening because the screen is separating. Pushing the screen down will eliminate the leaking. The best fix will be to make sure the screen is sitting all the way down. So far I've only seen one guy do it on androidforums by pushing the screen down with clamps and heating it with a hair dryer. After letting it sit over night he didn't have any more leaking or lifting after two days. We have yet to hear from him on the progress (I think he ended up exchanging it anyway). Another guy said he tried the same fix and ended up making his phone worse.
Click to expand...
Click to collapse
yeah but it seems the screen separation on happens the first few days of using the device and the progress stop. my device did not progress after i notice the leakage and was looking for a fix. This kind of fix the problem since you won't see the light leakage at all. The screen separation is wasn't really a problem since i only notice it when the light leakage is visible.
Again the point is missed. This does not prevent the fact that in time the leakage will evolve into screen separating from the base. The light is leaking because the adhesive used during rush manufacturing wad improperly sealed around the face of the device. This was a huge problem for the iphone (didn't think it would happen to me but here I am with my evo)
This worked like a charm I've already exchanged my EVO twice (on my 3rd evo). The first two had dead pixels, and all three have had the light leak. I'm not in the mood to go through the RMA process with HTC, so this fix was a perfect solution for me. I tried a similar fix using superglue on one of the other EVOs I had, but it left an unsightly white residue in the crack of the screen.
While this may not be a permanent solution to the problem with the screen coming unglued, I'm ecstatic that I no longer have to see light coming from the bottom of my screen.
Thanks a lot.
This thread. ... with that Expo 2 ... funny.
I found my own fix after trying several different things including tightening the torx screws, using a hair driver and clamps, and an expo dry erase marker. I read a post about using plastidip which I had, but unfortunately it was dried out. I then decided to use something else I had around. A fine tip black paint maker (Decocolor - LINK). I dabbed the tip on a piece of paper several times to get a little paint on the tip. I then carefully ran it across the edge where the light was leaking which allowed a very small amount of it to drip down in the crevice. I then ran a q-tip and a paper towel along the edge to make sure any that got outside of the crevice was removed. Now I have no light leakage. The paint is permanent, waterproof (not that I will be testing that) and will be easy to reapply if I ever need to. It also takes very little skill and the markers can be found at a local Michaels or arts/crafts store.
On a side note, the hairdryer/clamp method did help a little, but this paint maker did the job the rest of the way.

Screen not evenly aligned on handset?

Okay so I was trying to clean out the dirt in the sides of my phone (the area between the screen and cradle) and noticed that the screen was ever so slightly left and top aligned than centered. In other words, there was less space between the screen and the cradle on the left and the top than there were on the right and the bottom. Not really a big deal, but a sign of poor manufacturing.
Anyone else have this on their phone?
Glad I'm not the only one with that problem, the right side of my screen has a little gap with the bezel, not much, but dust has gotten in there. I'm wondering if I should exchange it and try to get a more perfectly aligned model.
looks like the phone was rush to market with out proper QC
ghoste said:
Glad I'm not the only one with that problem, the right side of my screen has a little gap with the bezel, not much, but dust has gotten in there. I'm wondering if I should exchange it and try to get a more perfectly aligned model.
Click to expand...
Click to collapse
I am thinking about an exchange too, but am waiting for two things:
1) A case and SP to come in to prevent this from happening again
2) To see if this is a common problem
Surprisingly, I think this phone has actually one of the better shields between glass and bezel. I went through COUNTLESS (literally probably 10) Nexus One's with dust under screen (some had failed power button too). Next, the Vibrant was ok, but the following phone, my MyTouch 4G...oh man. Again, went through 5 of them all due to being shipped with multiple specs of dust under the screen. My Nexus S isn't perfect but at least this first one is decent.
One thing I learned..trading in one phone for another can bring unwanted problems. Others are complaining about home/back buttons on the side not working, others say GPS is an issue. You never know what you'll get, so be ready. I don't know how keen Best Buy is on swapping a few phones either.
In my experience though, HTC has far worse QC than Samsung (including the crappy HTC tinny speaker). Ugh, don't get me started on that.
DarkAgent said:
I am thinking about an exchange too, but am waiting for two things:
1) A case and SP to come in to prevent this from happening again
2) To see if this is a common problem
Click to expand...
Click to collapse
i think you can always go to the store and check, i am sure you will find another one that doesnt have this problem as it seems to me its a manificaturing issue where it screen wasnt placed properly.
not a big deal but for an OCD guy like me. i wont be able to sleep at night till i get a better one lol
Mine looks to be centered, I can't see a difference between the left/right side.
Mine is not off center. But I do have some "lift" on the upper right hand corner (next to the ffc). I can press it down with a little play. Basically it doesn't sit completely flush with the bezel. It's not super noticeable. However the other three corners are fine. Not a biggie but it is noticeable.
yedir007 said:
Mine is not off center. But I do have some "lift" on the upper right hand corner (next to the ffc). I can press it down with a little play. Basically it doesn't sit completely flush with the bezel. It's not super noticeable. However the other three corners are fine. Not a biggie but it is noticeable.
Click to expand...
Click to collapse
heh just noticed that now that you said it, but im gonna go with saying that the NS isnt the only phone to ever have that problem, lol
Buddies NS does the same thing , againt not noticeable, just dont be prying out out with your fingernail

Categories

Resources