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I was told from a Sprint store that I should port my number when I purchase the phone instead of getting a new number and then porting it at a later time otherwise it can have issues with 4G connectivity. Is this true? Thanks.
If possible, call your current phone provider and tell them that you will be requesting to port your number when you activate your Sprint.
Last time I had sprint, i ported my number after activating a new number and it was a TRAINWRECK aka constant phonecalls to Customer Service, the ****ty automated machines and being put on hold for half and hour at a time.
This was also during the time period where the systems were down every day and they weren't able to port my number for almost a week.
I don't think porting your number would affect the usability of 4G/3G data, but doing it while opening the line will (hopefully) save you some headache.
Vince, I would recommend NOT calling, only because I've seen some people *try* to do what Neon mentioned, and the idiot reps on the other end of the phone canceled the account on them, losing the number.
Honestly, if you bring your bill and account number with you when you pick up the phone, porting in Sprint's system is easy. Toddler level easy. I've never had an issue with a port, other than when someone gave me the wrong account number.
As for getting a temp number and porting later? It's possible, but remember that you WILL need to wipe your phone to get it working "correctly". 9 times out of 10, a simple reprogramming of the phone won't solve all your issues. I personally recommend porting at the time of sale, to avoid any issues.
I was planning to activate the Epic on a new line to see if I like it, then if all goes well, get my old Sprint number moved over to the Epic. I have a BB Curve right now, with a sweet legacy plan. In case things don't go well with the Epic, I don't want to lose that plan. While it sounds like that could be difficult, I don't see a better way.
Any suggestions?
samsterman said:
I was planning to activate the Epic on a new line to see if I like it, then if all goes well, get my old Sprint number moved over to the Epic. I have a BB Curve right now, with a sweet legacy plan. In case things don't go well with the Epic, I don't want to lose that plan. While it sounds like that could be difficult, I don't see a better way.
Any suggestions?
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Yes, but you would have to return the Epic opened on the new line and upgrade the line you actually want the Epic on
I have been with AT&T cellular in all their various incarnations continuously for over 20 years. About 4 weeks ago I switched over to T-Mo and went on their $30 unlimited data/text and 100 min PREPAID voice plan and ported my 20+ yr old number to my new T-Mo T989.
Beginning less than 12 hours after the port completed I have been receiving almost daily spam calls (selling things, credit cards etc etc). In my 20 years with AT&T I have not received (other than wrong numbers) a single call that of that type.
Seems more than a coincidence. Could it be because it is a PREPAID plan? Has anyone experienced this sort of thing?
If you log into your tmobile account on the web, you can opt out of the crap. By default you are opted out of email marketing stuff, but not phone. (It's in the profile settings somewhere, I forget exactly where.)
Been with T-Mobile for almost 3 yrs and I haven't had any of that, but it's not a prepaid service so I don't know.
It could be caused by an app that you downloaded and you gave access to your info.
Powered by the SGSII....
mstrk242 said:
If you log into your tmobile account on the web, you can opt out of the crap. By default you are opted out of email marketing stuff, but not phone. (It's in the profile settings somewhere, I forget exactly where.)
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PrePaid doesn't have that option.
ThC23 said:
Been with T-Mobile for almost 3 yrs and I haven't had any of that, but it's not a prepaid service so I don't know.
It could be caused by an app that you downloaded and you gave access to your info.
Powered by the SGSII....
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Nah. Doubt it's an app but I guess anything is possible. Had the identical apps for 2 years while on ATT.
No. T-Mobile does nothing of the sort. However, it isn't currently illegal for random advertisers to call your cell phone much like they used to to landlines for decades. You have to opt out of that, how I'm not sure at this time.
However, it's definitely not T-Mobile 'selling your phone number'. Your phone number is just public like everyone else's.
JaiaV said:
No. T-Mobile does nothing of the sort. However, it isn't currently illegal for random advertisers to call your cell phone much like they used to to landlines for decades. You have to opt out of that, how I'm not sure at this time.
However, it's definitely not T-Mobile 'selling your phone number'. Your phone number is just public like everyone else's.
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You can use the same site as for land lines, Do Not Call List. I have my phones listed there but occassionally I still get a few calls/texts that get through.
I just got a new T-Mobile prepaid line and I have had T-Mobile contracts since 2009. No spam.. but that's not to say you aren't getting spammed yourself by either AT&T or T-Mobile.
MisterEdF said:
I have been with AT&T cellular in all their various incarnations continuously for over 20 years. About 4 weeks ago I switched over to T-Mo and went on their $30 unlimited data/text and 100 min PREPAID voice plan and ported my 20+ yr old number to my new T-Mo T989.
Beginning less than 12 hours after the port completed I have been receiving almost daily spam calls (selling things, credit cards etc etc). In my 20 years with AT&T I have not received (other than wrong numbers) a single call that of that type.
Seems more than a coincidence. Could it be because it is a PREPAID plan? Has anyone experienced this sort of thing?
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You forgot about another possibility: Did AT&T sell your number or give it out free because they were pissed you left them? Lots of what if, but nothing proven.
Regardless of how these telemarketer ah's got your number, make sure to register with the National Do Not Call Registry. As of Feb 2008, once you register a number it no longer expires.
https://www.donotcall.gov/
Switched from ATT to Tmobile with T989 launch. It sounds like a thirdparty must have obtained your number because no spam right here. Either Tmobile and ATT decided to only sell your number out of the millions of numbers they had or somebody else got your number and is selling it to spammers.
Although this is probably just a band aid, try Call Control from the market. It's what I use. You just load the numbers you don't want to hear from in the Black List and your good to go.
Oh, and it doesn't just send em to voice mail, it actually answers and then immediately hangs up the call without you knowing a thing. AWESOME app!!!
_eroz said:
You can use the same site as for land lines, Do Not Call List. I have my phones listed there but occassionally I still get a few calls/texts that get through.
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Do Not Call list has become a joke. I get calls on my home phone day after day from everything from Chimney sweeps to the infamous "Rachel from Cardholder services." . The "callers" know the feds will do nothing about it except on a very rare occasion just to show how they are "helping the people." All my numbers have been on that list since day 1 and renewed every 2 years,
heygrl said:
I just got a new T-Mobile prepaid line and I have had T-Mobile contracts since 2009. No spam.. but that's not to say you aren't getting spammed yourself by either AT&T or T-Mobile.
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20+ years with AT&T and never a "spam" call. 12 hours after porting to T-Mo the calls have started coming just about every day, Probably just a coincidence. Same thing for my wife's line.
If you instal an mp3 download program, it spams your phone like crazy. Maybe it's that?
If not, i.ve got nothing.
T989 Galaxy S2! !
a4 moda said:
If you instal an mp3 download program, it spams your phone like crazy. Maybe it's that?
If not, i.ve got nothing.
T989 Galaxy S2! !
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Never installed an MP3 program of any sort. Probably just coincidence. When I had 700/mins a month never got any spam calls now with only 100/min a month I've had a lot.
MisterEdF said:
20+ years with AT&T and never a "spam" call. 12 hours after porting to T-Mo the calls have started coming just about every day, Probably just a coincidence. Same thing for my wife's line.
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I'd say we would be hearing about it a lot more. I still doubt it's T-Mobile directly. Making it a habit of spamming new customers is not good for business. They have done texts before, but not a barrage of calls. AT&T should also be looked at.
They don't?
JaiaV said:
No. T-Mobile does nothing of the sort. However, it isn't currently illegal for random advertisers to call your cell phone much like they used to to landlines for decades. You have to opt out of that, how I'm not sure at this time.
However, it's definitely not T-Mobile 'selling your phone number'. Your phone number is just public like everyone else's.
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Click to collapse
I acquired a post-paid T-Mobile line for testing purposes (I'm a software developer) in December 2014. I have given the number to nobody; it is not used for me to call or be called. All incoming calls are forwarded to my PBX that records the calls. It responds with a recording and some DTMF tones to waste telemarketer time. Yesterday it received a call from someone selling a mortgage product who addressed me by name. Explain how that happened.
the do not call list doesn't stop it either. I've been with TMo for over 13 years, have been in the national do not call list for 9 years abd still daily I get at least three calls from robocalls, autodialers, sales people etc. It's become ridiculous. I have more blocked numbers in my phone now than numbers I use.
I am not going to explain on how it is done because that has been covered plenty of times.
If you are considering porting your number, make sure you do it early during the week! If you do it mid week or later, you will be without phone service for the weekend.
*FIRST: Always call your carrier before hand to verify you will not incur any contract violation charges, etc..*
Porting a number can take a few days to actually go through. In the meantime you can continue using your phone. Once it gets transferred to you Google Voice account, you need to reassign a new number to your mobile plan by calling your carrier.
However, my port to Google Voice went through on Friday at 7:30pm pacific time. Verizon's porting department closes at 8pm central. They are the only department that can assign your current phone plan a new phone number and they will not reopen until Monday.
I'm not sure what other carrier's operation hours are, but Verizon can be contacted 24 hours a day, EXCEPT this particular department. So be careful!
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Thread moved. Would advise you to read forum rules and post in correct section.
For the last 7 years I have been a vzw customer on a dump flip phone. Ive had two terrible LG models, but the plan was cheap as I was tied on a family share plan and as a college student I didnt want to pay more. Frequency of travel for work has shown me smartphones are useful for connectivity, and with pre paid plans I the cost isnt as high as it would have been on vzw.
Enter the Nexus 4 and my stepping into the smart phone world. Ive been reading up on it and the android ecosystem from about the time the Nexus was sold out. Once it was available I placed and order and now have it in hand. Ive decided on ST with ATT towers, the sim is being delivered today.
My questions begin with activating and porting. If I want to keep my vzw number, what do I have to do with vzw? Do I have to remove that phone and number from the current family share account? Is it something that takes time or needs the account owner? My other thought was to activate the ST sim and get a new number, then use Google Voice to port the old number in the coming days or weeks and have both numbers ring to the new Nexus. Id have to pay 20$, but now I have two numbers and what ever other features GV has to offer. What should I do?
During the activation process you can port your VZW number. As long as your current number is still active on VZW, it should port just fine. Doing this will automatically cancel your number on VZW so if your contract is not up, you will be charged a ETF.
Also, if you want you can activate with a new number and port your number later. Porting to GV is fine but just be aware you can't do MMS or Group Messaging with GV.
And_you_are said:
For the last 7 years I have been a vzw customer on a dump flip phone.
Funny, I just started looking at the Nexus 4 yesterday for the same exact reason.
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You should port your old number if you still wish to use it. Call customer service to inform them and make the changes from there. Call Verizon to let them know you're leaving and then after that call your new carrier to make the switch.
On another note, when someone makes a major leap from a flip phone to the most advanced smartphone on the market, it will bring many challenges as you head into unfamiliar territory.
Sent from my Nexus 4 using Tapatalk 2
scream4cheese said:
You should port your old number if you still wish to use it. Call customer service to inform them and make the changes from there. Call Verizon to let them know you're leaving and then after that call your new carrier to make the switch.
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Click to collapse
To clarify, when you said; call customer service to inform them and make changes from there. Is that the ST customer service or VZW customer service? Then call VZW and ST?
I dont have to worry about an etf, the family share plan is no longer on a 2yr contract and is currently month to month.
Call Verizon first to let them know then call straight talk. Sorry if I was not clear on that.
Sent from my Nexus 4 using Tapatalk 2
Too much chatter across multiple threads...
I found a temporary solution. I ported my number to AT&T. Thus far, coverage is fine, data speeds are disappointing only in the sense that where I am right now, I am getting less than the 8 Mbps Cricket would cap me at.* Cricket is apparently now owned by AT&T and now offers unlimited talk, text, and 20 GBs of LTE for $60.
My data worked upon activation.* It seemed my AT&T rep had to alter the IMEI associated with my prepaid account to get phone calls working.* Don't know if there will be any implications, but in the hour I have been with AT&T, some root apps (including Ultimate Dynamic Navbar, without which I have no Navbar) have force closed for the first time. Seems like coincidence but I guess not? This is happening regularly now, X many minutes after boot, and bluetooth is being disabled as well.
I hope that T-Mo gets this straightened out, unless AT&T really impresses me, I look forward to hopefully switching back to the $30 Wal-Mart 5 GB plan.
(I'm too lazy to delete all the pasted asterisks)
Possible Solution?
thref23 said:
Too much chatter across multiple threads...
I found a temporary solution. I ported my number to AT&T. Thus far, coverage is fine, data speeds are disappointing only in the sense that where I am right now, I am getting less than the 8 Mbps Cricket would cap me at.* Cricket is apparently now owned by AT&T and now offers unlimited talk, text, and 20 GBs of LTE for $60.
My data worked upon activation.* It seemed my AT&T rep had to alter the IMEI associated with my prepaid account to get phone calls working.* Don't know if there will be any implications, but in the hour I have been with AT&T, some root apps (including Ultimate Dynamic Navbar, without which I have no Navbar) have force closed for the first time. Seems like coincidence but I guess not? This is happening regularly now, X many minutes after boot, and bluetooth is being disabled as well.
I hope that T-Mo gets this straightened out, unless AT&T really impresses me, I look forward to hopefully switching back to the $30 Wal-Mart 5 GB plan.
(I'm too lazy to delete all the pasted asterisks)
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I work for T-Mobile and have also have the same issues with my Z3tc I, being a store manager, have limited resources available to me but i plan to submit a ticket in hopes of resolving this issue, it would help if i had multiple issues to report however. If you folks are willing to help me out with this (power in numbers as they say) i think we may have a chance of getting a fix, what i need from each of you is your T-mobile telephone number that you've been using your Z3TC on and i can submit this ticket. Email your name and phone# to [email protected] and I'll do my best
Some more info on this can be found here
ipetitions.com/petition/let-us-call-because-our-tablets-are-made-to-call
Ive been using xda for a while now but didn't really have a good enough reason to creat an account but......since im new and can't post links hopefully you can addbthe http stuff
I really hope this can get cleared up soon a 500$ phone with practically the same features as a flip phone........ Smh
Any update?
tysontthompson said:
I work for T-Mobile and have also have the same issues with my Z3tc I, being a store manager, have limited resources available to me but i plan to submit a ticket in hopes of resolving this issue, it would help if i had multiple issues to report however. If you folks are willing to help me out with this (power in numbers as they say) i think we may have a chance of getting a fix, what i need from each of you is your T-mobile telephone number that you've been using your Z3TC on and i can submit this ticket. Email your name and phone# to [email protected] and I'll do my best
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Click to collapse
Any luck with the ticket you opened? You might consider posting the ticket number both here and in the t-mobile support forum so that anyone with the same issue can easily contact t-mobile and reference that ticket. As you said there is power in numbers!
montp said:
Any luck with the ticket you opened? You might consider posting the ticket number both here and in the t-mobile support forum so that anyone with the same issue can easily contact t-mobile and reference that ticket. As you said there is power in numbers!
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Any update on this? My billing cycle started today and I think I got my internet pulled too. Called tech support and they said they don't know what the problem is. They said they elevated my ticket to a engineer and should hear back from them in 3 days. :crying:
just port the number to Metro its' the same network and just $10 more for unlimited you can always port the number back if t-mobile fix this issue.
Tweeted at Legere and Tmobile help and now I'm sitting on the phone with a tech rep. Let's see what happens. Seems like such an easy thing to switch and the irony is the paying customers and getting screwed and are jumping ship to pacify the freeloaders. I'm in love with huge phones and this is the First tablet with phone capabilities that plays nice with us carriers. I'm prepared to jump ship over this.
SO far she keeps insisting that it will work fine its it has the phone capabilities and i have the proper rate plan. She keeps putting me on hold....
There's someone who clocks into work 9-5 at t-mobile who can fix this issue with very little trouble, just have to locate that person.
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tysontthompson said:
I work for T-Mobile and have also have the same issues with my Z3tc I, being a store manager, have limited resources available to me but i plan to submit a ticket in hopes of resolving this issue, it would help if i had multiple issues to report however. If you folks are willing to help me out with this (power in numbers as they say) i think we may have a chance of getting a fix, what i need from each of you is your T-mobile telephone number that you've been using your Z3TC on and i can submit this ticket. Email your name and phone# to [email protected] and I'll do my best
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Click to collapse
So, The tech rep I just spoke to says that she can't open a ticket for me to send to the engineers until there's physically a problem. SO, I'm going to pick it up tomorrow and start the process. Anything happen with your ticket? Am I wasting my time?
I'm still waiting on a call back. Day 2 with no Internet. I told them to call me 24/7. I didn't bother calling today, but you can bet I will again tomorrow. Please, also get it elevated so that they realize this is not an isolated incident. I stopped by at&t today to ask about porting over my number. They said it would take 15 mins. About to jump ship and take my 5 lines on the account with me if I can't get the Internet to work again.
Please keep me updated, I'll keep you updated too.
Sent from my SGP621 using XDA Free mobile app
AirBruce said:
I'm still waiting on a call back. Day 2 with no Internet. I told them to call me 24/7. I didn't bother calling today, but you can bet I will again tomorrow. Please, also get it elevated so that they realize this is not an isolated incident. I stopped by at&t today to ask about porting over my number. They said it would take 15 mins. About to jump ship and take my 5 lines on the account with me if I can't get the Internet to work again.
Please keep me updated, I'll keep you updated too.
Sent from my SGP621 using XDA Free mobile app
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The question is, you can't buy this device from a good reputable store with a 14 day no questions asked return policy. Expansys, or Amazon (not fulfilled by amazon) and the place where I'm going to go to in Manhattan are all "you buy it you keep it".
So, should I even go buy this tomorrow... The only way they will submit a ticket is if I actually have the device with the issue but if it turns out no one will fix the problem... I dont want to be stuck with it..
I guess I could always switch carriers but I'm in a family plan where we split the bill each month and the payments on my note 4 are going to come due... Big mess... But maybe that's what I'll do.
Why not just switch to metro though? Why at&t? Metro the exact same coverage. Or so I've heard.
Maybe I'll take the time to check out metros coverage while I wait for the issue to be fixed. Although.. I wonder, people were already working on this 2 months ago,why should I have any impact at all.
Whatever, yeah, let's keep each other updated!
Sent from my SM-N910T using XDA Free mobile app
AirBruce said:
I'm still waiting on a call back. Day 2 with no Internet. I told them to call me 24/7. I didn't bother calling today, but you can bet I will again tomorrow. Please, also get it elevated so that they realize this is not an isolated incident. I stopped by at&t today to ask about porting over my number. They said it would take 15 mins. About to jump ship and take my 5 lines on the account with me if I can't get the Internet to work again.
Please keep me updated, I'll keep you updated too.
Sent from my SGP621 using XDA Free mobile app
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Click to collapse
They responded on twitter, let's see if they can do anything... Day 2 with no internet you said, did you just get it or have you had it for a while and it just stopped giving you data?
I wonder if walking into a tmobile store would help too...
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mottyengel said:
They responded on twitter, let's see if they can do anything... Day 2 with no internet you said, did you just get it or have you had it for a while and it just stopped giving you data?
I wonder if walking into a tmobile store would help too...
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I just read through a pretty depressing thread. I'm posting the OP's final depressing post after finally getting through to a tmo vp. You can read through the whole thread too if you like. Seems like the battle is lost at this point, it's over, i just have to decide in a few hours when the store opens if I want to leave tmo over this and go to metro... I've been really happy with tmo up until now...
https://support.t-mobile.com/thread/86423?start=0&tstart=0
After doing some research I got a hold of a couple of T-Mobile's executive e-mail addresses and typed in detail about what is happening here hoping someone would respond. Today I received a phone call from the office of the Vice president of T-Mobile. I had a detailed conversation about the problem. They said that our device, the Sony Xperia Z3 Compact Tablet LTE SGP621 should have never worked as phone with a data plan and T-Mobiles network should have recognized the device as a tablet and not allowed it to work as a phone with a data plan for the few months that it did right away. He also stated that T-Mobile up until I told him was unaware our device existed. He actually had to look up the device. He then went on to explain how the network didn't register the IMEI of the device right away that's why it worked on their network for those few months until the IMEI of the device was registered and classified on their network as a tablet. He didn't actually admit it was the free data for life program but if you understand how network protocols work I don't have to state the obvious. So the bottom line is that T-Mobile doesn't offer the service we are asking for on our devices. The way the network is structured it uses the IMEI number to determine the devices classification and then only allows approved services to be used on that particular device. So the rules on T-Mobiles network work says "Smart phones" are allowed to make phone calls, surf the web, send multimedia text messaging ect. and "Tablets" are only allowed to have a mobile data plan and are incapable of making phone calls. Our device is a phablet but there isn't a phablet classification on T-Mobiles network. Even though our devices will work, have worked, and can work the way we want, it is irrelevant due to the way the network protocols have been written. The industry is somewhat at fault here by not having a specific classification for a device like ours. It really should just be classified as a phone. The world I live in, if a device is capable of making phone calls its a phone end of story. Phones make phone calls, this is kid stuff. So there is no solution to our problem and there never will be one as of right now. So the device is useless in the US for what we bought it for. I would have never bought the LTE version if I knew this was the situation. The service I'm willing to pay for is not offered by any US carrier according to T-Mobile. I find the whole situation funny at this point. Look at it in this perspective, the hardware of our device is identical to the Sony Xperia Z3 that T-Mobile currently offers, the only difference is the size of the screen. and the IMEI number that says its a tablet. You can actually flash the Sony Xperia Z3 operating system onto our devices thats how Identical the hardware is. It's just the IMEI number that defines the devices classification. Overseas this isn't an issue. I'm hoping soon there will be a US carrier offering this service, the first company that does I'm switching to. I think I'm just going to cancel the line and use WiFi for now. I can't believe I spent close to $700 for this device and it's now basically the $400 WiFi version. I'm keeping my T-Mobile account because I'm grandfathered into a very good rate and I'm hoping they will eventually offer the service. but I know for a fact our devices will never work the way they did because of our devices classification. They would only be able to work if T-Mobile changed the networks protocols that classifies the device as either a phone or a tablet, as long as they have that protocol in place we are out of luck. I really don't see them ever getting rid of this classification/rule system on their network. So if they ever do offer a "Phablet" device with the service it will be on T-Mobile branded devices only because those devices will have an IMEI that classifies it as a "Smart phone" or by that time they will have added the new classification of "Phablet".. Good luck to everyone that was having the same issue, I really thought we had a chance at solving the problem because our devices "WORK" on T-Mobiles network perfectly. If anyone knows a carrier willing to provide the service to our devices please let us know.
mottyengel said:
They responded on twitter, let's see if they can do anything... Day 2 with no internet you said, did you just get it or have you had it for a while and it just stopped giving you data?
I wonder if walking into a tmobile store would help too...
---------- Post added at 03:53 AM ---------- Previous post was at 03:22 AM ----------
I just read through a pretty depressing thread. I'm posting the OP's final depressing post after finally getting through to a tmo vp. You can read through the whole thread too if you like. Seems like the battle is lost at this point, it's over, i just have to decide in a few hours when the store opens if I want to leave tmo over this and go to metro... I've been really happy with tmo up until now...
https://support.t-mobile.com/thread/86423?start=0&tstart=0
After doing some research I got a hold of a couple of T-Mobile's executive e-mail addresses and typed in detail about what is happening here hoping someone would respond. Today I received a phone call from the office of the Vice president of T-Mobile. I had a detailed conversation about the problem. They said that our device, the Sony Xperia Z3 Compact Tablet LTE SGP621 should have never worked as phone with a data plan and T-Mobiles network should have recognized the device as a tablet and not allowed it to work as a phone with a data plan for the few months that it did right away. He also stated that T-Mobile up until I told him was unaware our device existed. He actually had to look up the device. He then went on to explain how the network didn't register the IMEI of the device right away that's why it worked on their network for those few months until the IMEI of the device was registered and classified on their network as a tablet. He didn't actually admit it was the free data for life program but if you understand how network protocols work I don't have to state the obvious. So the bottom line is that T-Mobile doesn't offer the service we are asking for on our devices. The way the network is structured it uses the IMEI number to determine the devices classification and then only allows approved services to be used on that particular device. So the rules on T-Mobiles network work says "Smart phones" are allowed to make phone calls, surf the web, send multimedia text messaging ect. and "Tablets" are only allowed to have a mobile data plan and are incapable of making phone calls. Our device is a phablet but there isn't a phablet classification on T-Mobiles network. Even though our devices will work, have worked, and can work the way we want, it is irrelevant due to the way the network protocols have been written. The industry is somewhat at fault here by not having a specific classification for a device like ours. It really should just be classified as a phone. The world I live in, if a device is capable of making phone calls its a phone end of story. Phones make phone calls, this is kid stuff. So there is no solution to our problem and there never will be one as of right now. So the device is useless in the US for what we bought it for. I would have never bought the LTE version if I knew this was the situation. The service I'm willing to pay for is not offered by any US carrier according to T-Mobile. I find the whole situation funny at this point. Look at it in this perspective, the hardware of our device is identical to the Sony Xperia Z3 that T-Mobile currently offers, the only difference is the size of the screen. and the IMEI number that says its a tablet. You can actually flash the Sony Xperia Z3 operating system onto our devices thats how Identical the hardware is. It's just the IMEI number that defines the devices classification. Overseas this isn't an issue. I'm hoping soon there will be a US carrier offering this service, the first company that does I'm switching to. I think I'm just going to cancel the line and use WiFi for now. I can't believe I spent close to $700 for this device and it's now basically the $400 WiFi version. I'm keeping my T-Mobile account because I'm grandfathered into a very good rate and I'm hoping they will eventually offer the service. but I know for a fact our devices will never work the way they did because of our devices classification. They would only be able to work if T-Mobile changed the networks protocols that classifies the device as either a phone or a tablet, as long as they have that protocol in place we are out of luck. I really don't see them ever getting rid of this classification/rule system on their network. So if they ever do offer a "Phablet" device with the service it will be on T-Mobile branded devices only because those devices will have an IMEI that classifies it as a "Smart phone" or by that time they will have added the new classification of "Phablet".. Good luck to everyone that was having the same issue, I really thought we had a chance at solving the problem because our devices "WORK" on T-Mobiles network perfectly. If anyone knows a carrier willing to provide the service to our devices please let us know.
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That is some F#* King BULL SH!T!!!!!
I'm going to port my number out.
I just called back tech support and they didn't even know what was happening. No one ever seems to know. I'm going to Metro PCS. EFF these s0n's of b!tch3s.
Yup... Yup... I just had a very long conversation with a tech support guy (i gave him all a bunch of different forum thread links to read through) he read everything I showed him and he understood fully. He transferred me w8th details to someone else who again took plenty of time to read through everything including internal T-mobile discussion. He's gonna call me back on Sunday. I left off with him that everyone is jumping ship because of this, including me, all to pacify some freeloaders.
Of course, I'm not delusional. after reading the above thread I realize he's probably gonna get back to me with a sorry, nothing we can do. That's why I'm going to a metro pcs store today to sign up. I'm not porting my number just yet, first I want to test metro and give tmo a little more time. Plus, I have a new note 4 (warranty issue replacing my current note 4) coming which I will then have to pay off when I port my number out so I'm gonna sell. And actually, I'm going to finally port my number to Google voice so I can always jump around and back to our tmo family plan if they ever fix this.
So, to recap, joining metro today with the tablet and if/when he comes back Sunday with nothing, I'm porting out to Google voice.
I'm so disappointed with tmo. I joined them in 2012 right before everything started getting exciting in 2013 and on and I have been increasingly more happy with them ever since...
What a shame
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mottyengel said:
Yup... Yup... I just had a very long conversation with a tech support guy (i gave him all a bunch of different forum thread links to read through) he read everything I showed him and he understood fully. He transferred me w8th details to someone else who again took plenty of time to read through everything including internal T-mobile discussion. He's gonna call me back on Sunday. I left off with him that everyone is jumping ship because of this, including me, all to pacify some freeloaders.
Of course, I'm not delusional. after reading the above thread I realize he's probably gonna get back to me with a sorry, nothing we can do. That's why I'm going to a metro pcs store today to sign up. I'm not porting my number just yet, first I want to test metro and give tmo a little more time. Plus, I have a new note 4 (warranty issue replacing my current note 4) coming which I will then have to pay off when I port my number out so I'm gonna sell. And actually, I'm going to finally port my number to Google voice so I can always jump around and back to our tmo family plan if they ever fix this.
So, to recap, joining metro today with the tablet and if/when he comes back Sunday with nothing, I'm porting out to Google voice.
I'm so disappointed with tmo. I joined them in 2012 right before everything started getting exciting in 2013 and on and I have been increasingly more happy with them ever since...
What a shame
Sent from my SM-N910T using XDA Free mobile app
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I just came back from the cricket store. After writing my last post, I put my jacket on, and walked out, walked 6 blocks down, and had them port my number. So far so good. LTE speed is decent, and now I'm actually paying less! $35 a month. 2.5GB (which is enough for me, they had $45 for 5GB, maybe I'll upgrade next month) and unlimited talk and text. Not too shabby.
Dear T-Mobile. See how easy it was to "Un-carrier" you? I did it in less time, than it takes to do one load of laundry.
Nice hope it works for you. I need the unlimited data because I use North of 30gb a month... With I could go to cricket, but metros probably where I'll end up
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AirBruce said:
I just came back from the cricket store. After writing my last post, I put my jacket on, and walked out, walked 6 blocks down, and had them port my number. So far so good. LTE speed is decent, and now I'm actually paying less! $35 a month. 2.5GB (which is enough for me, they had $45 for 5GB, maybe I'll upgrade next month) and unlimited talk and text. Not too shabby.
Dear T-Mobile. See how easy it was to "Un-carrier" you? I did it in less time, than it takes to do one load of laundry.
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Well, I'm now a happy metro pcs customer. Just started porting my tmo number to google voice and it'll work through the new metro number. Turns out, my eip on my note 4 doesnt come due at all. As long as there are still more lines on the account, i can just keep paying it off month by month. Of course I'm gonna sell it soon but still.
BTW, to anyone who had this issue with tmo, you can get through to the engineering department for technical support, forward them to the following link so they can read up on the problem and then you can get them to credit your bill for the data portion since february. The credited my account 60 bucks.. Not bad. I wish I could have stayed with t-mobile but what can ya do.
Again, to all you people holding out for this to change. Not gonna happen. Not a chance in hell. really. It's a tablet now and it's final. you're gonna all have to move on
Metro is working fine for me is $10 more for the unlimited data but I am happy at least to have this working don't hesitate guys