Related
...to me that the samsungs have their antennas placed in such a way that it is very prone to signal issues.
This comes after they swapped me out 3 times in my first month of service to try to get me a working data connection. My wifes droid 2 doesn't have the same problems and data is great. So they told me today that they are sending me a new droid x because the signal is a known issue.
I have mixed feelings about this cause I love the Fascinate. However not having data a connection really isn't an option. The x is still a sweet phone. If they know the antennas are poorly placed then I would doubt a software update is going to fix the issue.
Sent from my SCH-I500 using XDA App
Isn't the antennae in the bottom half of the device? I feel like I read that in the manual.
It seems to me that after the OTA update, that my reception went way up!
ptfdmedic said:
...to me that the samsungs have their antennas placed in such a way that it is very prone to signal issues.
This comes after they swapped me out 3 times in my first month of service to try to get me a working data connection. My wifes droid 2 doesn't have the same problems and data is great. So they told me today that they are sending me a new droid x because the signal is a known issue.
I have mixed feelings about this cause I love the Fascinate. However not having data a connection really isn't an option. The x is still a sweet phone. If they know the antennas are poorly placed then I would doubt a software update is going to fix the issue.
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
The impression I got was that it wad a hardware defect. To get a better idea of signal strength go to settings,about phone,status and look at the signal strength number. It should be -86 to -92 according to the techs. Once you get -93 the signal isn't good data at all. I sit around -106 most of the time while my sides droid 2 is around -86 most of the time. Is ashame because these phones are really nice. They can tweak reception maybe with a software update but they can't fix a bad design. I wonder if this is why Verizon isn't pushing this phone like the other carriers are. I don't remember having this issue with my Epic prior to switching.
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The signal reporting could probably easily be fixed with a software update. I sit outside with full bars and a great signal, and that screen will show me the same values as when I'm inside with next to no signal. I wouldn't trust it to determine if there is a problem or not, but that is just me.
Also, when you have so many phones that are already good, and a few more on the way, how do you decide which one's to "push" to the public? I'd also guess that they'll wait until it gets updated to Froyo before pushing it more as I think it's the only phone they have still without it.
They cram the droid x down everyones throats even though it is inferior to the fascinate. Why would they push a phone with so many known issues? I was simply suggesting that this may be a reason why you don't see verizon advertising the crap out of the fascinate.
As far as the signal goes I don't believe it is reporting wrong. It will take me almost a minute some times to connect a call after hitting send because there is no signal. I have a .01 mb/sec download spead on my fascinate cause the signal isn't strong enough for a more reliable connection.
I'm not the first to have this problem and my whole point was the tier 2 tech guy told me that antennas are a known issue and its a design issue on the samsung. I was simply sharing my experience thats all. I know a lot of people are in the same boat as me and at least there are options to switch models. They know its a problem and were quite willing to get me out of the fascinate. I never asked them for anything but help to get it working. They told me of they give me another fascinate i will have the same problem because its a design issue.
They could tweak the radio with an update but if it is a hardware issue it will never get fixed. Samsung doesn't have a good reputation for fixing these problems even the
easier software issues like GPS never gets fixed.
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Good for you, I'm getting tired of my fascinate too.i like my phone but the signal sucks, no gps when you need it, and I can't be farther then 20 feet from my wifi or I won't get signal o yeah and a ton of late txt's that i get from people like a day later.
Sent from my SCH-I500 using XDA App
I always think that it is counterproductive to start a thread to complain about a device without including what market they live in. Also taking into consideration that it does not look like [OP] has been happy with any of the devices he has had since the beginning of September. I myself have not seen any issues with reception but if you look to the left you can see I'm in a major market. GPS does not annoy me. I might use it twice a week and I open gmaps put the phone on the dash and pick it up a minute later with a lock rain or shine. I've done some traveling and have not noticed any difference in signal from my past devices. And I would gather that if a true poll were to be done about peoples satisfaction with the fascinate it would reveal similar results below.
Worst phone ever. 1%
Don't like it. 4%
Love it. 95%
I wish you luck in your quest.
good day.
I got a speed test result of 2Mbps down and 200Kbps down, both with -96dBm listed as the signal strength. Maybe the cellular antennae isn't designed as great as other devices, but you can't tell me that I should have an order of magnitude difference in bandwidth when the signal strength reading is the same (within the resolution that the software can measure) without there being a software issue.
Wow. Ok. Well I'm in the Cleveland market not that it matters as its hardware related. Yes I'm complaining because I really like this phone but it doesn't work as as its supposed to. If you read the forums the galaxy s phone have lots of problems from gps, signal to slider and image retention. It a shame because these are really nice phones, probably the best ones out right now.
I'm not on a quest for a perfect phone. I had issues with the Epic as many others have had as well. I left Sprint because I am the father to 3 Autistic kids. We spend alot of time at the Cleveland clinic and for some reason Sprint doesn't cover there very well.
I left Sprint and moved to Verizon for the better network but with the Fascinate I have been unable to tap into the network. We communicate with our customers and our kids doctors via email so the data connection. So yeah I complain when something that I am paying good money for doesn't work. I don't have money to throw away and verizon is more expensive then sprint. I was impressed with verizons customer service and am grateful they are helping me solve this problem because in real life I have much bigger things to worry about. I just wanted to share what I was told. I'm not looking for problems with this phone but I do need more then. 01 mb per sec on the 3g side.
Rob
www.lostandtired.com (my families story)
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I get you. This is an amzing phone but one marred with problems some of which could be fixed on the software side others that can't. But a great phone none the less.
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Maybe your right. My frame of reference was my wifes droid 2 network performance. There is a significant difference between the reported reception of the 2 devices . That also translates to the download speed as well. As far as the signal numbers go that is just what Verizon tech told me. But in all honesty now that you mention it you mention it didn't the iphone 4 have a reception reporting issue that was fixed by an update. I'm basing my issues on real world performance though and not just the numbers. The numbers just seem to coincide with my data connection issues. Verizon said it was my phone and not the service in my area but you may be correct with the signal reporting. Thanks for pointing that out.
Sent from my SCH-I500 using XDA App
ptfdmedic said:
Wow. Ok. Well I'm in the Cleveland market not that it matters as its hardware related. Yes I'm complaining because I really like this phone but it doesn't work as as its supposed to. If you read the forums the galaxy s phone have lots of problems from gps, signal to slider and image retention. It a shame because these are really nice phones, probably the best ones out right now.
I'm not on a quest for a perfect phone. I had issues with the Epic as many others have had as well. I left Sprint because I am the father to 3 Autistic kids. We spend alot of time at the Cleveland clinic and for some reason Sprint doesn't cover there very well.
I left Sprint and moved to Verizon for the better network but with the Fascinate I have been unable to tap into the network. We communicate with our customers and our kids doctors via email so the data connection. So yeah I complain when something that I am paying good money for doesn't work. I don't have money to throw away and verizon is more expensive then sprint. I was impressed with verizons customer service and am grateful they are helping me solve this problem because in real life I have much bigger things to worry about. I just wanted to share what I was told. I'm not looking for problems with this phone but I do need more then. 01 mb per sec on the 3g side.
Rob
www.lostandtired.com (my families story)
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
There's a post about fixing slow 3G speeds, I have doubled mine playing around with it. I moved to Verizon because T-Mo didn't have good service at my new residence, and I was dropping calls. Also only edge. I would have little or no signal for the hour drive from and to Savannah, and dead zones in some of the busiest parts of the city.
I was very reluctant to jump carriers because I had an N1, and absolutely loved it. When I made the decision, I did a significant amount of research, and waited a month to grab a fascinate on release.
I haven't seen a single instant of no service, or for that matter, a 3G connection. Even in the rural boonies I have at least your reported data speeds, and about two bars on signal. Sitting in the middle of a five floor concrete and stone courthouse which is notorious for killing connection, I pull down .78 average and a -92 dbm.
So then, in complete agreement with the above posters, unless you know something about the phone hardware from a very well founded technical standpoint that has escaped the rest of us who are having no such issues, then perhaps you should consider some other possibilities. maybe you just got a bad device?
Or.
Perhaps you are actually a Droid X Ninja, working for Motorola to dissuade the ignorant from buying a better device....
hmmmmm....
In all seriousness though, I would take it Verizon and see about a swap. Your area should have a sufficient infrastructure to have a decent experience.
Daswolven said:
There's a post about fixing slow 3G speeds, I have doubled mine playing around with it. I moved to Verizon because T-Mo didn't have good service at my new residence, and I was dropping calls. Also only edge. I would have little or no signal for the hour drive from and to Savannah, and dead zones in some of the busiest parts of the city.
I was very reluctant to jump carriers because I had an N1, and absolutely loved it. When I made the decision, I did a significant amount of research, and waited a month to grab a fascinate on release.
I haven't seen a single instant of no service, or for that matter, a 3G connection. Even in the rural boonies I have at least your reported data speeds, and about two bars on signal. Sitting in the middle of a five floor concrete and stone courthouse which is notorious for killing connection, I pull down .78 average and a -92 dbm.
So then, in complete agreement with the above posters, unless you know something about the phone hardware from a very well founded technical standpoint that has escaped the rest of us who are having no such issues, then perhaps you should consider some other possibilities. maybe you just got a bad device?
Or.
Perhaps you are actually a Droid X Ninja, working for Motorola to dissuade the ignorant from buying a better device....
hmmmmm....
In all seriousness though, I would take it Verizon and see about a swap. Your area should have a sufficient infrastructure to have a decent experience.
Click to expand...
Click to collapse
I agree with you. The problem is I have been swapped out 3 times and I promise I'm not a droid x ninja I live in Canton Ohio very close to the pro football hall of fame. So you are right about the infrastructure. I honestly don't know what the problem is but it is only happening on the fascinate and not the droid 2 that my wife uses. All 3 of the phones have had the same reception issues. Maybe there is a bug in the code for reporting signal strengh as been suggested. I did try the 3g fix and pushed the file to the correct place but it didn't appear to make a difference one way or the other. People have had mixed success with that.
Get yours works great and that's awesome but for me I can't pull anything better then -96dBm and usually sit right around -106dBm. Verizon keeps telling me its the phone and gives me a new one and it performs the same way.
My intention was not to cause an a problem but to share what I had been told with others who are experiencing the same problems. Not everyone seems to be having the issue but there are issues. I had image retention on my Epic but not on the fascinate. However, there are many people having the retention with the fascinate as well. Just cause I haven't had it doesnt mean its not a problem for others. I really hope this is a software issue but I was told it wasn't. I was just trying to help others with the same problem by sharing what verizon told me. I'm glad your phone works well for you and honestly I'm envious because I wish mine did. Aside from my Palm Pre this is the best phone I have had. I just can't get it to work. The x should arrive soon and I see if there is a difference in performance regarding the network. My guess is that it will work better but part of me is really hoping that it has issues as well so verizon will put in a trouble ticket. They say my area is not having any problems and so they haven't put in a trouble ticket. I truly hope its a network issue or something else that can be fixed.
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Motorola is known for having the best signal strength/connectivity in their phones/devices compared to other manufacturers. I personally haven't had an issue yet, but I'm getting similar download speeds to my old TP2, which is my comparison and there were places that signal and internet were terrible, and they are just slightly better with my Fascinate now, so I'm content with what I have.
Glad it is working well for you. The other thing that occured to me today was maybe my wifes phone is reporting the signal incorrectly and there is actually a problem in my area that just hasnt been reported. I had just assumed the Droid 2 was working better cause the numbers were better and it seem to connect calls faster and data was more stable.
It could just be a combination of things. Poor antennae placement in the Fascinate would lead to slightly worse signal strength and translate to lower data rates. A software error could make it seem like the problem is worse than it really is. I think the highest signal that anyone has seen reported on the Fascinate is -86dBm (or close to that). Compared to a Motorola device which has what may be one of the best systems for signal, and a similar software error may make it so that it appears that the signal strength difference is much greater than it really is. To go along with all of that, signal strength and data speeds are so dependent upon the environment and a ton of other factors that could make either go up or down from one minute/hour/day to the next.
Thanks. Makes sense.
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I to have been experiencing signal issues. This is a distinct signal difference between my Droid 1 and the Fascinate. While the signal received seems to be similar I have call quality issues on the Fascinate I have never had on the Droid. I to will end up returning this phone because of the issues unless Verizon can find a way to fix it.
The Fascinate is a great phone but poor signal is not an excuse for Verizon.
No, I'm not saying my market because it doesn't matter. The fact that there is an issue is the reason for this thread. If you happen to live in an area that has perfect signal every where you go then goody for you.
Having not owned another droid phone, i have experienced just the opposite as some of the posters here. I came from a TP and had problems talking on the phone in my house. The Fascinate has no problems inside the house or any other area i travel in. Where i work has spotty coverage as best but as soon as i step out the door i have signal, whereas with the TP i had to walk across the street to a vacant lot to get signal.
Wow i really do want this phone badly. But i'm just so afraid of sprints 3g coverage. I can barely watch a you tube video now. Anything that involves data sucks. What good is a phone if the coverage is horrable. Plus now they are really going to get hammered with to many people on the network for them to handle. Anyone else afraid of this?
I feel the same way. I live in phoenix and their 3g here (at least around my job and home) sucks balls. My friends edge tmobile phone gets better speeds.
No cause my sprints coverage has been great
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Sprint in Sacramento is kick-ass. I'm not worried.
drmacinyasha said:
Sprint in Sacramento is kick-ass. I'm not worried.
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Click to collapse
+1 for sactown always have full bars
I posted this in another thread but it applies here too. I get crappy 3G in my area and no 4G. They are so focused on bringing 3D phones but we can't even upload/stream regular vids to YouTube with their ****ty network. Why not roll out 4G in more cities and beef it up first? T-mobile is turning up the heat with 40mb in a few cities. This proves that sprint could turn it up as well if they wanted to.
http://www.androidcentral.com/t-mob...mpaign=Feed:+androidcentral+(Android+Central)
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I do wish that the new Evo did have the LTE radio, as rumored, but I get 5Mbps in my apartment on 4G, so I'm not going to complain too much. And I have no issues with my 3G in this area, either.
The thing of it is guys, is what are our options? AT&T-Mobile or Verizon. Both with data caps, sub-par customer service(at least from my experience with the GF's iphone) and high rates. There's really no other choice.
That being said, sprint absolutely needs to step up their network. My evo will never connect to 4G. i can be sitting in downtown Dallas, TX, right in the middle of the alleged 4G coverage area and never connect. Its worthless.
I've never had an issue with 3G. Wimax is another thing. It's mostly good but I hardly use it for anything. I'm almost always in Wifi when I want to download a big file anyway. Pretty sure they are going to eventually add LTE support to their towers since Wimax is ok for cheaply blanketing an area in Wifi-like coverage but isn't so great in big buildings and they are dependent on Clearwire's oversubscribed network.
For all the talk of "why are they worrying about 3D phones and stuff like that", they need to stay up on the flashy new handsets because that is what gets them subscribers. This is their chance to really make or break their company with the playing field narrowing soon. AT&T proved with the iPhone that folks will put up with all kinds of crap for a must-have handset so they need to keep putting out exclusives that stand out in the market in order to stay attractive to customers.
Moving to another company would cost me a lot more per month and add a data cap so I am not going anywhere soon. I used to have T-Mobile to fall back on if Sprint ever pissed me off but with them being bought up, it's time to double down on Sprint.
Since when does VZW have a data cap? And I dont mean some data cap that "may" come at some point down the road. At this point the data is still unlimited.
I live in KC, which is basically saying the Sprint HQ (overland park is a division of KC) and the service here could def be better. 3g is no too bad, unless you go to Overland Park. Which is funny, because your IN the campus, and service blows. 4g... you pretty much have to be downtown to really make it "better" than 3g. I too find it odd that t-mo can ramp up 3g speeds to topple our 4g. Co worker has tmo and he dominates me in d/l speed. Somehow for him that equates to his mytouch slide 4g being better than my evo, but then again he does have a wicked self idolize-ing issue.
SilverStone641 said:
The thing of it is guys, is what are our options? AT&T-Mobile or Verizon. Both with data caps, sub-par customer service(at least from my experience with the GF's iphone) and high rates. There's really no other choice.
That being said, sprint absolutely needs to step up their network. My evo will never connect to 4G. i can be sitting in downtown Dallas, TX, right in the middle of the alleged 4G coverage area and never connect. Its worthless.
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Click to collapse
what part of downtown? i can sit over by the opera house and get 4g.
Ok guys, relax. It's one of two things if you are getting slow 3g speeds.
First, Sprint is actually growing again. In some areas it's growing so much that the existing network is at capacity. It's being addressed.
Or, it's a bug with some phones on 3.70 or 3.70 based ROMs. It's being addressed in the next update (not sure if it's going to be gingerbread or not)
clamknuckle said:
Ok guys, relax. It's one of two things if you are getting slow 3g speeds.
First, Sprint is actually growing again. In some areas it's growing so much that the existing network is at capacity. It's being addressed.
Or, it's a bug with some phones on 3.70 or 3.70 based ROMs. It's being addressed in the next update (not sure if it's going to be gingerbread or not)
Click to expand...
Click to collapse
Not disagreeing at all with your points, but the max capacity is what the op is saying he's/she's afraid of. I've seen extremely slow coverage expansion of 4g in KC, while other carries have been going hard at it. It's doubtful they are expanding 3g much anymore since 4g is the "new baby." I like Sprint don't get me wrong, but if the op is more concerned with coverage, and the fact that we face $10 a month for 4g coverage, he may very well be better off with another carrier.
You all act like Sprint could revamp their entire network overnight if they wanted. I know for fact they are working on it, and I see signs of improvement all the time. I can get 2Mb downloads now on 3g in several locations in my city where 2-3 months ago I was lucky to get 200k. Maybe they could make people happier faster in the short term by taking shortcuts, but it looks like they're doing it right. So have patience or gtfo.
http://newsroom.sprint.com/press_kits.cfm?presskit_id=19
xviiivx said:
You all act like Sprint could revamp their entire network overnight if they wanted. I know for fact they are working on it, and I see signs of improvement all the time. I can get 2Mb downloads now on 3g in several locations in my city where 2-3 months ago I was lucky to get 200k. Maybe they could make people happier faster in the short term by taking shortcuts, but it looks like they're doing it right. So have patience or gtfo.
http://newsroom.sprint.com/press_kits.cfm?presskit_id=19
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Click to collapse
Well if it's ok in your city then that should be ok for everyone worldwide then. Try growing up before posting please.
brownhornet said:
Since when does VZW have a data cap? And I dont mean some data cap that "may" come at some point down the road. At this point the data is still unlimited.
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lol there unlimited, but we can and have canceled customers for using more then 5 gb a month without a tethering plan unlimited?
aimbdd said:
lol there unlimited, but we can and have canceled customers for using more then 5 gb a month without a tethering plan unlimited?
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Supposedly Sprint also has a "cap." Never seen it myself, but that "rumor" has gone around a bit.
I feel the exact same way. My 3g is terrible, I get anywhere from 200-700 MAX DOWN and about 400 UP. No 4g at all. :/
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jlechner said:
Well if it's ok in your city then that should be ok for everyone worldwide then. Try growing up before posting please.
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Click to collapse
Try growing up?? WTF??? Did you not click on the link to see that I was trying to provide some hope for people that are not in a good data area?
I did not even say it was ok in my city... I said there are signs of improvement and there are places that are great. I was just trying to help people out who think the network sux everywhere and Sprint is not doing anything about it anywhere... because that is wrong. They are working on it diligently.
Perhaps my "have patience or gtfo" comment was a little rude, but that sums up the situation here. The network sux. It's getting better. If you can't wait for the improvements, complaining on xda is not going to do anything for you.
Below is my lengthy, but I think fair email about my past year with Sprint's nearly unusable 3G data network in my area.
To whom it may concern in Dan Hesse's office at Sprint:
Dear person reading this email, I have unfortunate news about how your network performance has been slowly degrading at the towers around the valley that I live in.
First off, here is the account info:
I live in in South East , which isn't the billing address (which is the office), but the home where I live when I'm not at the office.
When we signed up with Sprint last June, it was our first time using your network. You offered affordable family plans and had great service, according to your coverage maps and Consumer Reports ratings except that has ultimately not been the case the majority of the time.
As you can see for yourself, according to the coverage maps below (from sprint.com), there's perfect or nearly perfect voice and 3G data coverage at the billing address:
The first month or two that we had our EVO 4Gs, your network performed great and we were very happy with the service, but then in Sept. of last year, the 3G data completely stopped working/was slower than dial-up at the tower by the office. After calls to tech support, several techs claimed that the towers in the area had just been upgraded/updated...I asked: to what, dial-up?, since it wasn't just the tower by the office, it was the majority (and by majority, I mean 70%+ of the time) the 3G data barely worked or was slower than dial-up from the towers in and all around the Caldwell, ID area. Dropped calls were also a often occurrence.
When the Airvana Airave was released, I called in to tech support again, explained the situation and the tech found that we were experiencing upwards of 10% dropped calls, which is much higher than the avg. Also, tech support as never once admitted that it might possibly be the towers/network that's the problem; it's always: your phone must have issues, it mustn't be updated, ect., which I could see, except the same poor network performance was happening on all 3 of our EVOs, as well as all of my friend's EVOs in the areas. Several of them had also gotten the same story/runaround from tech support, too. Anyhow, relations sent us a free Airave, which was very nice of them, and that has made the phones work at the office/billing address, except the CSR in relations said that the coverage was 'very spotty' at that address, which I clearly don't see in your advertised coverage maps. With the Airave, 3G actually works and the calls are better, except the only reason for this is because it uses our ISP/internet to do so. The tower's 3G is still incredibly slow and much slower than advertised nearly a year later. I'm not at the office very often myself, so I can't provide you with speed test recent results, but I would suspect them to be in the 100-200k range.
Next, lets talk about the horrible service at the house. Home address is:
The service here (mainly data/3G speeds) haven't been any better than at the billing address; the sprint.com coverage maps also say that there is perfect or nearly perfect service here.
Surprise, surprise, it's also the tower that doesn't work in this case! By the way, there is an app called Antennas in the Android Market that locates which tower the phone is currently connected to, then plots it on a map - in case you were wondering.
I've called tech support and gotten the same story about how it must be the phone, not the tower...of course. Yes, my (previous) phone was rooted, but fully updated with the latest radios, PRI, NV and PRL), but other's EVOs on the plan are not rooted (but still fully updated) and they receive the exact same type of degraded service, therefore, it makes no difference to be rooted or not, even though the techs insist that it does. Finally, I gave up trying to communicate with tech support; retentions wouldn't send another Airave out for the house, either. The 3G data speeds have been hovering around 75 - 100kbps (1/6th of your lowest advertised 3G data speed, which is 600k) for almost a year - sometimes they reach upwards of 300kbps in the early hours of the mornings. For instants, one day I installed the latest Google Maps update which was about 5.75MBs; it took 28 minutes to download while I was out and about, but still in the radius/connected to the tower by my house...that's about 190kbps and probably a slightly more accurate speed test than using the Speed Test app since it was a larger file download.
Anyhow, I was in a 50MPH t-bone motorcycle wreck last week when a driver crossed the road directly in front of me when I was 10 feet from the intersection. In the wreck, my EVO was completely ruined and I was forced to get a new one. I just got home with a brand-new, fully updated, not even rootable (yet) EVO (I've been in recovery, without a phone, and haven't been home for 8 days) and guess what...the 3G data speeds have dropped even lower at the tower by my house since I was home last. Now, I can't provide a screen shot of the latest speed test results (because you have to be rooted for screen shot apps to work), but the results aren't good. The highest 3G data speed result is 23kbps, with the lowest being 4kbps; upload is slightly higher (typically is/has been) with 89kbps high and 37kbps low - that's out of 10 tests over 5 hours (every 30 minutes). Those speeds are completely unacceptable and less than half the speed of dial-up. Sprint's advertised 3G speeds are 600 to 1400...I'm getting 25.
And this continues, since its not just the towers by my house or the billing address, its about half of them, if not more. Like I said, I have several friends with EVOs who live in ; some of the EVOs are rooted, some are update, some aren't, ect. They're all experiencing the same lackluster service, even though they're in 'good' coverage - ALL depending on what tower their phone is currently connected too!
I finally stopped in to some of the local Sprint stores the other day and asked the employees there: What's up with the horrible 3G speeds? The guy at one store lied to me and showed me how he was getting perfect 1800kbps 3G speeds...of course the store had an Airave hooked up in the back, which the phone was connected to (when connected to an Airave, phones make beeps when initiating calls). The other 2 stores smugly agreed with me about how the speeds are super slow, even on their phones. On a side note, I really wonder how the hell you've been selling phones, except I know its most likely because 90+% of the customers don't know that its the crappy 3G speeds that make their email take forever to load, for Facebook to display a photo, ect.. One store did tell me that all they knew was that all of the towers from Portland, OR to SLC, UT were being updated and the ones here should have been fixed months ago.
Now, I know I'm not the only person experiencing these problems while also paying monthly for Sprint's completely and utterly unusable 3G data speeds, here, or in other parts of the nation. I know I'm not the first to email Dan's office about this problem with these same types of problems, too. I know what the replies from Dan's office have been about these types of network problems to other's. I don't expect a canned response. I don't except or want to get the runaround about the problems. I don't want to hear about how they'll be fixed by the 1st of some month in the near future, since that promise have always been broken when given to others. And I don't want a new phone because this one is the reason while I'm experiencing poor network performance.
What I expect is:
- A network/tower tech in my area to call and talk directly to me - I do do computer and tech work for a living and have read hours of information on forums and the internet; I know what I've been experiencing and I know what I'm talking about.
- Monthly discounts on all (3) lines until I receive your advertised 3G data speeds and service the majority of the time, not just when the phone is connected to an Airave our about 1 out of 7 towers.
In the end, I'm just your customer, asking for your advertised speeds and coverage, with no lies, runarounds or bull****. I'm not mad, just disappointed at how nothing has been resolved in almost a year. This is not how a business should be run.
Regards,
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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Not my fault; couldn't have been my fault, so STFU.
You try living with 3G speeds half the speed of dial up, in fact, cancel your home internet and sign up for Netzero's dialup because I'm sure it'll save you a few bucks a month; I hear they even have a free dial-up optimizer that gets you an extra kbps or two.
Hrshycro said:
Not my fault; couldn't have been my fault, so STFU.
You try living with 3G speeds half the speed of dial up, in fact, cancel your home internet and sign up for Netzero's dialup because I'm sure it'll save you a few bucks a month; I hear they even have a free dial-up optimizer that gets you an extra kbps or two.
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just ignore the troll dude he is a n00b hope they give you a response will watch for one from you to see what they say and sorry about the wreak man!
I'm actually curious as to what the response will be.
Sent from my Nexus S 4G using XDA Premium App
Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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Wow. Lol. That's all the input you have to give back?
Anyway, I'd like to see what the response is also. I had problems for about 2 months and after about 20-30 phone calls they came out and fixed the towers and haven't had any problems anymore. Hope it works out for you!
Sent from the Evo using XDA Premium
Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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Troll of the day
Sent from my PC36100 using XDA Premium App
Hope you get a quick response. Please update us
Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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Sent from my PC36100 using XDA App
I hope your stay at xda is a short one.
Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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SMH!!
Sent from my PC36100 using XDA Premium App
Color me unimpressed with 3G speeds, too. Though this is my first 3G capable phone, so I don't really have anything to compare it to.
dsf3g said:
Color me unimpressed with 3G speeds, too. Though this is my first 3G capable phone, so I don't really have anything to compare it to.
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i am shocked that its your first must have really liked the old one lol
ckoadiyn said:
i am shocked that its your first must have really liked the old one lol
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My old phone was a Chinese copy of an HTC Touch 3G... but without the 3G. It was a fairly decent phone as far as Windows Mobile 6.1 phones go. I still use it at the gym as an MP3 player with a set of Sennheiser MM100 bluetooth stereo headphones because its A2DP music quality is far superior to my Evo. Before that I only had flip phones. I was on T-Mobile then.
The Evo, of course, outshines the old phone in every other way. It's a bonafide, pocket-sized Android tablet.
I too, want to know what the response will be. Please update this thread when you receive a response.
my 3g speeds have sucked every from Sacremento in the north, san diego in the south, tucson in the east, and all along the western coast from San Diego to Monterrey.
WHere did I get a good speed? Anytime I roam on the verizon network, and anytime I am in Mexico......Yes, it works great in Tijuana, Rosarito, Ensenada...
This latest update seems like it helped fix my speed though. Its still not the best, but hey I last checked in Tucson (yuck) and will check several locations between here an Los Angeles as I drive towards home!
Ahh, I miss Ensanada....
Great town to party in.
Hrshycro said:
Not my fault; couldn't have been my fault, so STFU.
You try living with 3G speeds half the speed of dial up, in fact, cancel your home internet and sign up for Netzero's dialup because I'm sure it'll save you a few bucks a month; I hear they even have a free dial-up optimizer that gets you an extra kbps or two.
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Lmfao
Sent from my PC36100 using XDA App
I'll keep y'all posted on any replies from Sprint!
As soon as you used the word "bull****", you invalidated the entire email.
IMHO, you will probably get a canned response with no followup. The wording and flow of your message was more akin to what a kid would send in. But good luck, I hope you do get a real response, along with some satisfaction.
All I heard was how sprints network is getting fast and blah blah blah but has anyone seen speeds that are actually faster? Mid Ga doesn't seem any better. I looked at the sight and see upgrades being done but I can't tell at all. Am I crazy or am I getting ransacked
sprint.com/network
Put in your zipcode to see recent and planned local upgrades.
Is that the site you've used?
Sent from my SPH-D700 using XDA App
I've been on sprint for like 15 years... Sprint sucks! All i here is they are getting better, more towers bla bla bla.. I would rather be data throttled than have no signal... I have to June i believe than i jump ship... Sorry I'm not trolling i just felt my blood pressure rise...
Sent from my SPH-D700 using xda premium
troyolson92 said:
I've been on sprint for like 15 years... Sprint sucks! All i here is they are getting better, more towers bla bla bla.. I would rather be data throttled than have no signal... I have to June i believe than i jump ship... Sorry I'm not trolling i just felt my blood pressure rise...
Sent from my SPH-D700 using xda premium
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Hey man we all have opinions and freedom to do whatever we want ...
austin420 said:
sprint.com/network
Put in your zipcode to see recent and planned local upgrades.
Is that the site you've used?
Sent from my SPH-D700 using XDA App
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Same place. They show upgrades happening but I don't see it. Its frustrating. I have 6 towers near me and get pathetic to OK coverage on base, but off bade its pretty good. Problem is I used to be on Verizon and they are strong in my area. I hate to switch back but I been w spring almost 2 years now, my wife has been w them 7 years. I am pretty close to cancelling this and moving on. I really like sprints line of phones but w 3 lines, I feel I can do better unless they have real changes they are making. I am holding on to the hold of the 800mhz I have seen floating around and was under the impression that that's what network vision was bringing me. Now 5 months after talk of it...still no great data. When everyone on Verizon is sucking data slam up. A consistent 1mb where ever I go isn't extreme to me when that's pretty much how Verizon treated me years ago. Now all my Verizon friends at seeing 2+mb
Same here...they upgrade some sites but nothing gets better. Even tech support said they upgraded one tower and was able to give me details. Still sub 100 kilobit speeds from this tower.
Well according to sprint next month I should have better service... needless to say if I dont see any difference then I'm gone cause I work 50+ hours a week and have no service wat so ever so if no improve bye bye sprint
Sent from my SPH-D700 using XDA App
Where I live it's a struggle to get over 100 kbit on the 3g and 1 mbit on the 4g when it's available but It is better than AT&T.
Sprint unlimited is a joke, it's like offering unlimited mileage on an auto lease and then you find out it's a yugo that can't go much faster than 1 mph.
I can't break 1 gig a month because the data rates are so slow.
My plan is to drop sprint when my contract is up. You can sign a new contact and get cheaper prices on high end phones.
Wow 100kb? Yuck, I would have left them long ago. Hell, I roam at 130kb! I know sorta because I work on an air force base and in some spots data is non existent. I may ride it out until June...if it isn't happening, I have to leave sprint. Too bad they don't read forums haha. Hurry up Sprint! Stop buying iPhones and buy some damn towers!
stkiswr said:
Wow 100kb? Yuck, I would have left them long ago. Hell, I roam at 130kb! I know sorta because I work on an air force base and in some spots data is non existent. I may ride it out until June...if it isn't happening, I have to leave sprint. Too bad they don't read forums haha. Hurry up Sprint! Stop buying iPhones and buy some damn towers!
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That is about the speed I get too most of the time, damn right, 14 billion to bog down your network some more, real winning company... **** the iPhone anyways...
I noticed my 4g signal ha become stronger over the past six months. This week I found I no longer lose 4g in the backroom at work and my 3g has started working a tad more in areas there was once none. Overall speed is the same just more coverage.
Sent from my SPH-D700 using XDA App
R3537L1F3 said:
I noticed my 4g signal ha become stronger over the past six months. This week I found I no longer lose 4g in the backroom at work and my 3g has started working a tad more in areas there was once none. Overall speed is the same just more coverage.
Sent from my SPH-D700 using XDA App
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That's positive. Hopefully something will come to my area soon . I was fishing for feedback. I do like sprints price. And have always had voice coverage, hopefully data coverage expands here
Its all about location. Sprint service isn't that bad guys.... I get great service in Omaha, NE .. however... 4g is virtually non-existent, which is retarded considering im required to pay for it. I have had verizon, alltel (when it existed), StraightTalk, AT&T.... I would say Sprint and StraightTalk (YES STRAIGHT TALK) provided the best service for me in terms of dropped calls and data. AT&T is a joke.
When I was using straight talk I had their nokia smart phone....if I recall correctly.... im pretty sure their 3g service ran off verizon towers, im not sure though.
A tower was marked recently as having recieved a data speed upgrade within the past 6 months near my niece's high school. We were there for a basketball game, 6pm to about 8pm at night on thursday. I did a speed test and saw 1200kbps. I was impressed. By my house it is still 200-300kbps at times dipping down to less than 100 or in the middle of the night peaking around 450.
From the looks of things the upgrades should be heading towards towers in my area soon. I am curious to see how it goes, as I would love to get better 3g speeds. I have some crappy 4g right now but its so spotty and the battery drain so significant 4g is just pointless to me.
Is there a site like this for Verizon? In case someone would like to (hypothetically) change prl's and force roam to Verizon in certain areas? It would be handy to know.
austin420 said:
sprint.com/network
Put in your zipcode to see recent and planned local upgrades.
Is that the site you've used?
Sent from my SPH-D700 using XDA App
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3G is gotten lil better.
Better where I am at. Nothing like what I would like but better.... on the funny side, My brother is staying with us and he has Verizon, talk about slow service in this area. You can cry and ***** all you want, all carriers will have problems. Why not over pay for them. lol
Mines slower. After the EL30 update. Modem issues thou. I hope not, I like the latest and greatest.
I live in Los Angeles. I've noticed my 4g improve in reliability, but decrease in speed.
My 3g is abysmal. Like, almost worthless. Once in a blue moon I'll get 200+ kb/s, but usually it is sub 100.
Calls/texts are generally fine though.
http://imgur.com/M1hgf
I'm not seeing a huge problem with Sprint, I did 3 tests like this and they all came out roughly this fast. I live in the Twin Cities in Minnesota and I can stream Pandora without any interruptions back and forth from my 40 min commute. When I head to my dads place (its 3 hours away in the middle of nowhere) I can still stream Pandora basically skipless the whole way. I hardly ever use 4g though since its a battery suck and overkill 99% of the time, and it doesn't reach into my apartment . I also don't roam very often, automatic system select rarely works with data without some fiddling. I only use roaming at my dad's house since verizon is the only provider out there. Otherwise I'm pretty happy with Sprint
What will the new evo 4g lte have spec wise? Also will 4g service be an extra charge? I just recently used a friends razor on verizon 4g network and its extremely fast, I was getting almost 2mb per second...I wonder how much coverage sprints 4glite will have and if it will be on par with verizon...since we really never had 4g on the first evo...
Pivo187 said:
What will the new evo 4g lte have spec wise? Also will 4g service be an extra charge? I just recently used a friends razor on verizon 4g network and its extremely fast, I was getting almost 2mb per second...I wonder how much coverage sprints 4glite will have and if it will be on par with verizon...since we really never had 4g on the first evo...
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specs: http://www.phonescoop.com/phones/phone.php?p=3742
4g: the 4g will be the same $10 charge we pay for the current wimax 4g
Speed: no one knows how good the lte will be yet but it will almost definitely be above 2mbps since you can get about 5mbps on the current 4g and lte is much better.
Coverage: they just started rolling out lte so it will be a while before it covers anything near what verizon has. but if the rumors are true then we should have lte just about anywhere we have 3g at some point in the future
hope this answers your questions
Pivo187 said:
What will the new evo 4g lte have spec wise? Also will 4g service be an extra charge? I just recently used a friends razor on verizon 4g network and its extremely fast, I was getting almost 2mb per second...I wonder how much coverage sprints 4glite will have and if it will be on par with verizon...since we really never had 4g on the first evo...
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For specs http://www.gsmarena.com/htc_evo_4g_lte-4665.php visit here. In short, the screen on this phone has been voted by some, as the best on a smart phone yet; as well as the camera.
Id recommend on also do a comparison on 4g vs lte to see the true differences, but lte should bring a much faster network to us. In reality 2mb down is very slow for lte speeds, and in many areas it's common to get 15mb down or more.
Also, chances are that if you are not receiving 4g services currently, you will more than likely be one of the last ones to receive the lte service. LTE or not, this phone is definitely worth the upgrade on 3g alone.
Hope this helps you a bit.
Why is it def worth the upgrade for 3g alone? BTW I just started modding my evo 4g LoL maybe I should visit sprint & see how well the 4glite network is in my area...maybe wait til it goes full swing to 5mb like you said...also I just ordered exdended batteries 3 weeks ago!! lol
If you are still enjoying the EVO Og, and it is doing everything you need it to, there's nothing wrong with stick with it until more details emerge on the LTE network. For a lot of us, we've been flashing and modding since the phone first came out and it's time to move on.
A few big reasons to consider still switching over though are:
- Mod support - a large chunk of the top devs from OG Evo are making the switch, meaning, most of them will likely stop development on this phone.
- The battery life upgrade is going to make a huge difference, or at least we hope. Considering the fact that no one has one in hand yet, we don't have an accurate depiction of the actually battery life - but consider it safe to say that it will easily outlast the OG.
- Screen wise side-by-side it is night and day. Although OG screen isn't bad, a decent comparison is when you first made the switch from watching standard cable to hd (assuming you have).
- Processor is much, much, faster. This will allow for better game play, smooth transitions, and a better overall user experience.
I could literally write at least another 10 - 20 reasons on why to make the switch, but really no need. As I said, if you're still happy with the OG and don't feel the need to switch just yet, you likely will not miss out on much anyways.
Right I understand..Did they finally move the SD card location to the outside and not behind the damn battery...I hated that about the evo...When is the phone due to be out?
id_twin said:
If you are still enjoying the EVO Og, and it is doing everything you need it to, there's nothing wrong with stick with it until more details emerge on the LTE network. For a lot of us, we've been flashing and modding since the phone first came out and it's time to move on.
A few big reasons to consider still switching over though are:
- Mod support - a large chunk of the top devs from OG Evo are making the switch, meaning, most of them will likely stop development on this phone.
- The battery life upgrade is going to make a huge difference, or at least we hope. Considering the fact that no one has one in hand yet, we don't have an accurate depiction of the actually battery life - but consider it safe to say that it will easily outlast the OG.
- Screen wise side-by-side it is night and day. Although OG screen isn't bad, a decent comparison is when you first made the switch from watching standard cable to hd (assuming you have).
- Processor is much, much, faster. This will allow for better game play, smooth transitions, and a better overall user experience.
I could literally write at least another 10 - 20 reasons on why to make the switch, but really no need. As I said, if you're still happy with the OG and don't feel the need to switch just yet, you likely will not miss out on much anyways.
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Wondering how long I can keep it going. If it could rum ics like sense 1.0 it would hold it own. The devs are working hard. Hats off for the efforts. So funny I will run a rom with broken features when it is perfectly capable but yet we press forward for something better. Nothing wrong with that.
Come on little evo...
Come on devs...
And thank you for your hard work.
Next flash? OK...
Sent from my PC36100 using XDA
The speculation is that the phone will release on May 18th with pre-orders receiving them (possibly) early. And yes, the phone's micro-sd slot is no longer behind the battery, in fact, you will likely never see the battery ever unless you decide to take your's apart.
Yes. No need to worry. Get it. Now. It's in all our best interest. Do it.
sent from 2yr old Evo on ICS
So we will not be able to upgrade the battery!? That sounds like a ****ty iphoney move...THat is one reason I hated the iphone among many others...But Im a power user & I have 3 spare batteries...I work offshore & my phone can only pull 1X so its constantly drawing massive amounts of power...I usually go thru 1 sprint 2600mah battery & about 50% of an anker 1700mah battery...2000mah is not going to cut it....
Also, will sprints lte network actually work & be widespread...I have fears of the lte network never even being available somewhat like the evo 4g...I never once got to use 4g on it...BTW verizon 4g is amazingly fast & very widespread, tested it out on a friends razor max
Pivo187 said:
So we will not be able to upgrade the battery!? That sounds like a ****ty iphoney move...THat is one reason I hated the iphone among many others...But Im a power user & I have 3 spare batteries...I work offshore & my phone can only pull 1X so its constantly drawing massive amounts of power...I usually go thru 1 sprint 2600mah battery & about 50% of an anker 1700mah battery...2000mah is not going to cut it....
Also, will sprints lte network actually work & be widespread...I have fears of the lte network never even being available somewhat like the evo 4g...I never once got to use 4g on it...BTW verizon 4g is amazingly fast & very widespread, tested it out on a friends razor max
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With Sense 4.0 and ICS in general, battery life should be amazing compared to our OG Evo. If I were you, wait a couple of months to see results of how battery life is from real world experience. People with the One X with the Quad core are reporting great battery life and their phones have a smaller battery (1800 mAh). The new Evo has a SoC, 28nm chip which will help wasting precious battery life and generate less heat, as well as its larger battery. Overall it seems to be a great phone with enough new quirks to help many upgrade from the OG for a better experience.
One thing that no one talks about is that at some point were expected to be able to ROAM on someones LTE network. (Most likely Verizon) We don't have that now because nobody is running WiMAX except Sprint. Good article about it on goodandevo.net
Sent from my Transformer TF101 using XDA
Roam to verizons network?? How is that possible if EVO does not use SIM card...I thought to get on another carriers network you need their sim card...I almost jumped the gun due to the low price offered at wirefly..But after the promises of 4g on the first EVO never coming to light for me I Have decided to wait & see...My current evo does everything I need. Only gripe is the 4g that sprint promised which makes me think the same will happen with 4glite....Ive tried a razor max on verizons 4glte & it leaves sprint in the dust....Also, if the lte network is not up & working when the EVO lte is released & the evo lte has no working wimax then what network are you supposed to connect too? Sounds eerily similar to the EVO 4g launch
Verizon and Sprint phones, to the best of my knowledge stopped using SIM cards awhile ago. Sprint allows us to roam on Verizon when there's no Sprint coverage because Sprint signed a roaming agreement to use Verizon.
How were going to roam, I'm not 100% sure but I'm sure we will find out soon.
goodandevo.net/2012/03/here-is-sprints-future-lte-coverage-cap.html
Edit: this would be for the new EVO LTE, not the previous WiMAX versions. Just wanted to clarify.
Sent from my Transformer TF101 using XDA
You won't be able to roam as sprints lte is at 1900mhz and Verizon is something totally different.
Should be a beast of a phone though. Lte is already live in a few cities and the LG viper lte is already out along with a Samsung lte phone.
Sent from my PC36100 using XDA
That's true but one can hope lol. But don't forget that Sprint is shutting down Nextels iDen network which will give us the 800 MHz frequency for better building penetration. At least we have that to look forward to in the future. I think Verizon is somewhere in the 700 MHz.
Maybe Sprint classifies some builder of LTE towers (sort of like ClearWire) are the future "roaming" areas that are the grey on the map from goodandevo.net?
Sent from my Transformer TF101 using XDA