Database Users

My HD2 got wet, dried out, turns on, has some issues now.

I had it less than a week. I have NEVER gotten a phone wet in my life (45 years old.) and I had this one for less than a week and my dog rammed into me (Big dog.) while I was standing near the sink, texting, and bloop, it goes into the soapy water. I got it out with moments and popped the battery out.
I must mention that when I pulled it out of the water it was vibrating constantly and the LED's on the back were blinking quickly.
It was soapy water with dirty dish crap in it. I got on line and read immediately. I followed the directions to a T. Soaked it in distilled water for about an hour and then let it dry by the exhaust port on the back of my computer.
48+ hours passed and I attempted to turn it on. Insert the battery, nothing bad happened. Press the power button, after a second or two it vibrated and the screen lit up with the logo and my heart was happy. It booted into Windows and I was very relieved.
It was short lived. There are some issues.
There is obviously moisture trapped under the screen. There are dark spots, light spots, swirls, etc. You can't see it too much in Manila but when the screen turns a solid, lighter color (Like in Task Manager or Opera Favorites for example.) you can see the swirls.
People can hear me clearly when I speak but I can barely, oh so barely, hear them talking to me. The volume in the ear speaker is very muted.
The rear speaker, for music, nav directions, speaker phone, etc. is nothing but crackles. I mean you can hear and deduce what's coming out but it's buzzy and crackly the whole time. Just awful sounding.
The touch screen has some diminished sensitivity, maybe 10% less reactive all over and up to 75% less reactive near the edges.
It's so bad that I'm using some piece of crap back-up flip phone from eons gone by. I pray nobody calls me in public so I don't have to pull this piece of crap out. It's that bad. It's magenta too. (That's the manliest word I can think of for pink.)
In your opinion, do you think my HD2 will improve over time? Another full day has passed, back in front of the heating vent. The screen has changed some. I can't say that it really got better but it has changed. Some of the solid water lines that were there are now muddled. Perhaps a 5% improvement. The speakers show no sign of improving nor has the screen sensitivity, they are the same crap as yesterday.
The speakers are really the deal killer, if I can't hear people then it really isn't a phone.
Everything else on it seems to work fine. GPS, Wifi, data, etc.
Should I give up on it, dump it for cheap, and move on to something else like the Nexus One maybe, or wait until T-Mobile US gets their HD2s? (Is there a release date for the HD2 in USA yet?)
What is your opinion, hopefully based on experience on this?
I lost my job last week (Business closed.) and honestly, I'm more sad about this phone than I am losing my job. I know that's twisted but I loved using this phone. Loved everything about it. I miss it dearly, even though I know it's just a phone.
Please advise. Thank you for reading.

Of course the half a second it was in the soapy water wasn't enough to get all the parts really soaked and the water didn't get a chance to get in all the parts and between the lcd and the touch screen so you decided to put it in water again for about an hour just to make sure.
I'd hate to see you rescue a drowning person.
Anyway I'm sorry for your loss.. maybe you can get a friend's insurance cover it.. (figuring your dog has none). Also dry it some more..

bel_z_bub said:
Of course the half a second it was in the soapy water wasn't enough to get all the parts really soaked and the water didn't get a chance to get in all the parts and between the lcd and the touch screen so you decided to put it in water again for about an hour just to make sure.
I'd hate to see you rescue a drowning person.
Anyway, I'm sorry for your loss.. maybe you can get a friend to cover it on his insurance (figuring your dog has none)
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Well it was longer than a half second. It slipped under some dishes and I fumbled awkwardly a little bit trying to get it. I would say total submerge time was probably 6-7 seconds. It looked very wet to me. When I popped the battery there was definitely soapy, dirty dishwater coming coming out of the insides. Maybe I did more damage by soaking it in distilled water but it was overwhelmingly recommended on the internet when I searched for wet phone.
Edit: I'm in the US and this phone was not released here. Is there a way to have insurance on a phone not purchased through typical channels?
Thanks for your thoughts.

Bit of a long shot, but have you tried recalibrating the touch screen? Don't think it'll make a huge difference but... never know.
Regarding the speakers, you are probably SOL. I think you'd be surprised what you can sell a busted phone for on ebay.
Re: Insurance, did you purchase it with an AMEX or a 'premium' Visa/Mastercard? You automatically get some coverage.
This actually makes me very nervous because it reminds me that personal digital (the aussie dealer for the T9193) didn't accept AMEX, so I used my normal Visa... sigh. Off to buy a warranty.

mazzarin said:
Bit of a long shot, but have you tried recalibrating the touch screen? Don't think it'll make a huge difference but... never know.
Regarding the speakers, you are probably SOL. I think you'd be surprised what you can sell a busted phone for on ebay.
Re: Insurance, did you purchase it with an AMEX or a 'premium' Visa/Mastercard? You automatically get some coverage.
This actually makes me very nervous because it reminds me that personal digital (the aussie dealer for the T9193) didn't accept AMEX, so I used my normal Visa... sigh. Off to buy a warranty.
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That's a good idea, I'll give that recalibration a shot.
Are the speakers made of paper? Did they get wet and become permanently damaged? I've since read dozens and dozens of stories on the net about wet cell phones and I've heard nobody mention anything about permanent damage to the speakers. Does the HD2 have some kind of unique sound system which might make it more susceptible to water damage?
No on credit card, purchased with cash on Craig's List.
Thank you for your help.

Hmm, maybe it's in my head but recalibrating it does seem to make the touch reaction a little better. Seems to run a little smoother.
Honestly, if I can get the dang sound to work half way decently I will be able to live with it for a while. I blew some compressed air (Not high pressure but a decent blast.) into the grills but no difference on either. I can't imagine what's in there, other than a torn speaker, which could make the cones not move efficiently. Maybe some kind of corrosion in the magnetic motor behind the cone possibly.

balane said:
Hmm, maybe it's in my head but recalibrating it does seem to make the touch reaction a little better. Seems to run a little smoother.
Honestly, if I can get the dang sound to work half way decently I will be able to live with it for a while. I blew some compressed air (Not high pressure but a decent blast.) into the grills but no difference on either. I can't imagine what's in there, other than a torn speaker, which could make the cones not move efficiently. Maybe some kind of corrosion in the magnetic motor behind the cone possibly.
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remember when you search for solutions online to check the date when it was posted.. that distilled water trick maybe worked for nokia 3310's.
Also be carefull with air when it's wet.. if it is paper, I don't know.. but imagin what happens to it if it is and it's still wet.... I'd carefully use a hair dryer... and leave it dry for a week, not 48 hours..
I've seen a Dutch insurance company that insures your phone online without questions.. you just pay a fee for stepping in (€25). There must be something like that in the states. I don't know if you have home insurance, but some companies nowadays also cover mobile phones and laptops, even when your on the move.

bel_z_bub said:
remember when you search for solutions online to check the date when it was posted.. that distilled water trick maybe worked for nokia 3310's.
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That's a very good point and one I didn't consider. A couple of the stories I read were about touch screen phones so I assumed it might be applicable.
I don't know if you have home insurance, but some companies nowadays also cover mobile phones and laptops, even when your on the move.
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I do have home owner's and that's an excellent idea. I will call and pick their brains first thing in the morning.

You may want to query one of the parts replacement sites to see if they can get you a speaker. Something like truesupplier.com or cnn.cn (Just as a reference, I'm not vouching for the legitimacy of these sites.)

balane said:
That's a very good point and one I didn't consider. A couple of the stories I read were about touch screen phones so I assumed it might be applicable.
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the non capacitive touch screens are indestructable compared to the HD2's.. anyway.. I would have tried without first..
I know my comment didn't help much after the damage was done but it just seemed like the last thing I would do.. that's all. what's done is done. Let's just see if you're insured..!

I've had my fair share of wets phones and I don't think 48 hours is long enough for it to dry out completely.
Cover the phone in a cloth and sit it on top of your television for a week.
Don't forget, you let the phone sit in distilled water for an hour, that's plenty of time for water to soak deep down into the nooks and crannys.

elkyelky said:
I've had my fair share of wets phones and I don't think 48 hours is long enough for it to dry out completely.
Cover the phone in a cloth and sit it on top of your television for a week.
Don't forget, you let the phone sit in distilled water for an hour, that's plenty of time for water to soak deep down into the nooks and crannys.
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That's pretty much what I'm doing now. Only difference is that it's sitting behind the exhaust vent on my computer which seems to be a nice temperature for drying without being too hot. My TV is a plasma and has no flat surface on top.

balane said:
That's a very good point and one I didn't consider. A couple of the stories I read were about touch screen phones so I assumed it might be applicable.
I do have home owner's and that's an excellent idea. I will call and pick their brains first thing in the morning.
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HARD RESET <<<< & don't use your phone with battery cover for few days so water evaporate

at this point i would be wondering if soaking it in ethanol / alchohol would do it some good. my reasoning:
-Alchohol / ethanol / similar is a water dispersant and evaporates very quickly
- the liquid is much thinner than water so will get into every nook and cranny
- its wort a go since it seems like its a bit buggered anyway

From what I've read the 99% denatured alcohol rescue is split between two camps, both far on one side of the option or the other.
I guess getting it under the screen might help but I can't see what it could do for the speakers.
If I do this, and I'm very hesitant to do it, it will be a total last ditch effort when I've given up all other hope.
I think some long term drying is in order, and maybe a couple of fingers crossed.

g.lewarne said:
at this point i would be wondering if soaking it in ethanol / alchohol would do it some good. my reasoning:
-Alchohol / ethanol / similar is a water dispersant and evaporates very quickly
- the liquid is much thinner than water so will get into every nook and cranny
- its wort a go since it seems like its a bit buggered anyway
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he is better using >>>> the spray for cleaning microcircuits, I have try it in the past and it works very well.
Take out the btery and spry it n all parts. It will dry by it self in few minutes time

give it a try

SOLRAC13 said:
give it a try
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Do you happen to have a product name you can recommend?

cover it with newspaper, then go get uncook rice, cover the phone & newspaper with rice, leave it for a week for completely dry.
Or have a lot of dry silicagel, you can use it as well. If what you have is those type usually found in dry food, make sure it dry otherwise it won't observe water. If it brand new like those found in glossary store, then just put phone in big zip lock bag with the silicagel (or something where air cannot go in or out).
Just remember, don't heat it (like hair dryer, hot air, etc) as that will speed up the oxidize and have rust on small parts in your phone.

balane said:
Do you happen to have a product name you can recommend?
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sorry no , just go to a repair of circuit shop and i am sure they will tel you the name.
or try this >>> http://www.google.com/search?hl=en&...ed=0CAYQBSgA&q=circuit+cleaning+spray&spell=1

Odd Problem

I was done texting someone, so I put my phone down on my desk. I did it... less gently then usual, so it landed with a little "thud". It turned itself off. It turned back on fine, but is this normal?

On the battery cover there is a little hook to hold the center on securely, make sue it is still there and not broken/worn down. The pre had that problem when it first came out, an easy fix is to put a thin piece of foam or paper between the battery cover and the battery to ensure you dont have a momentary loss in power due to large accelerations.

lineman78 said:
On the battery cover there is a little hook to hold the center on securely, make sue it is still there and not broken/worn down. The pre had that problem when it first came out, an easy fix is to put a thin piece of foam or paper between the battery cover and the battery to ensure you dont have a momentary loss in power due to large accelerations.
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Mmm-hmm, the hook is still there.

I have noticed that the cover will pop off when dropped(I have unintentionally tested to the extreme of my phone flying a good 10-20 feet in the air onto concrete). It could be possible that it moved just enough that the hook didn't hold.

Hopefully, you don't have a bad solder joint in there, which that issue could also be indicative of...

Good point. But really, 20 feet? That seems a bit much. The most I've dropped my Hero is about 5 feet from my face.

lineman78 said:
Hopefully, you don't have a bad solder joint in there, which that issue could also be indicative of...
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Hmm... It also turns off in my pocket randomly... Should I RUU back to 1.56 and bring it to Sprint?

HeroMeng said:
Good point. But really, 20 feet? That seems a bit much. The most I've dropped my Hero is about 5 feet from my face.
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I was walking and slipped on some ice and ended up throwing it... I was on the phone at the time too.
I would try the folded paper/foam under the battery cover first. Remember, there is the high possibility that you will get a replacement with 2.1, but if you are going to get one with 1.5 the time would be now. If you have a Q-Tip and rubbing alcohol, it probably wouldn't hurt to clean the connection to the battery. Make sure none of the tabs all the way around your battery cover are broken, cause they may just be able to give you a new one of those.

lineman78 said:
I was walking and slipped on some ice and ended up throwing it... I was on the phone at the time too.
I would try the folded paper/foam under the battery cover first. Remember, there is the high possibility that you will get a replacement with 2.1, but if you are going to get one with 1.5 the time would be now. If you have a Q-Tip and rubbing alcohol, it probably wouldn't hurt to clean the connection to the battery. Make sure none of the tabs all the way around your battery cover are broken, cause they may just be able to give you a new one of those.
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None of the battery tabs are broken, cleaned the connections with some Isopropyl I had lying around, and put a peice of paper between the battery and the cover, without touching the camera or the hook that holds the cover on. If it keeps happening, I'll cross my fingers and go in for a replacement. Thanks for your help
EDIT: Just did a test by dropping it the same way I did earlier (about 2 inches off my desk) and it stayed on fine.

HeroMeng said:
Good point. But really, 20 feet? That seems a bit much. The most I've dropped my Hero is about 5 feet from my face.
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Damn you're short.

abcdfv said:
Damn you're short.
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Because you know he was standing straight up when he dropped it....

Jye75 said:
Because you know he was standing straight up when he dropped it....
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Yeah, exactly. I was sitting on the train when that happened (work in manhattan, live in nj).

Glad it seems to have worked for you, that's how they fixed the early versions of the Pre was to just put this little sticky piece of foam to hold the battery in place.

lineman78 said:
Glad it seems to have worked for you, that's how they fixed the early versions of the Pre was to just put this little sticky piece of foam to hold the battery in place.
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Not really working anymore.... hence my thread trying to RUU it... wish me luck.

Copter screen protector fail

Got myself a DHD today and a copter for the screen!
But after I carefully attached it to the screen and turned the phone on for the first time, i saw the copter-fluid slowly running over the INSIDE of the screen.
Somehow it had seeped into the tiny cracks around the screen and gotten to the LCD.
The screen has a odd "3d" pattern with dots all over it now and i am quite devastated to see my new phone in this condition :/
I placed it in a small sealed box containing cat-litter and placed the box on a warm place (this was 7 hours ago), but i am not seeing any improvements.
Is the cat-litter enough to remove the water or is there another way to get rid of it. OR am i f*ed?

Hmm, are you sure you actually have a problem?
All DHDs have a "dot pattern", its a regular matrix of dots that is visible at some angles, it is normal.
It's hard to understand exactly what you mean without pictures, but having applied many of the protectors I really dont think you aught to panic

The spots are 3mm large and look a bit like droplets of water (randomly scattered across the screen), there is also "shady" parts around the edge of the screen. And these shades was what i saw growing when I turned on the phone.
I took the phone to the store where I got it and they advised me to get an insurance just in case the fluid screws anything more in the phone.
I will fix some photos tomorrow that shows what it looks like.

This is what it looks like, it is very visible from this angle.
The spot's have actually grown during the night
I keep the phone in a sealed box with a bag of calcium chloride (from a dehumidifier).

Wow. I honestly think you could be able to claim this on the DHD warranty.
I work in an electronics shop, and I apply Copters to peoples' phones regularly, generously using the spray liquid; it really flows all over the place, and I've never ever seen it get under a screen.
You should contact HTC and maybe complain about the lack of proper isolation of the display.
When I put a copter on my DHD the liquid was everywhere, I just mopped it up, sprayed the edges with compressed air and all was well.

I will do that if i dont see any improvements by tomorrow, i turned it on a few minutes ago and saw that the dark spots has grown a bit more.
Do anyone know where the moisture indicators is in the phone?
I found the one at the battery, but it was white.

Update:
The spots have grown even more

Thats why we all shouldnt use protectors that require any fluid to put them on the screen. It looks like digitizer and lcd werent stick properly to each other (as they are sticked) and fluid got into free spaces between layers. Electric toys and fluids based on water dont like each other % fluid are much better for such operations if u realy want to use any fluid to get bubbles off ...
And one more thing about pictures... Ure saing that spots ar growing ... i think they are not growing but fluid is getting off slowly from there and they are rest of it. At start there were only fluid on whole lcd now during getting off it stays only in some places that looks like spots. Leave it for a longer while and they should dissapear (dry completely)
Sent from my Desire HD using Tapatalk

Have you tried sticking it in a bag of rice and leaving it over night?

Skellyyy said:
Have you tried sticking it in a bag of rice and leaving it over night?
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Thats very good idea!
Sent from my Desire HD using Tapatalk

Rather than trying cat litter or rice, by some silica gel, you can get some from eBay, delivered next day.
Seal the phone in a small air tight container, packed with the silica gel and put in a warm place ~30c
If drying is going to help, that will get it dried quickly and thoroughly.
You may have issues with solute residue but good luck!

Thanks for the answers, i have put the phone on top of a bag of calcium chloride (the stuff that is used to dehumidify an entire room).
The spots grow faster when placed with the bag, so the water is probably getting sucked out as you said

Any news? Has it gotten any better?

Well, the spots keep on growing but at least the water is reacting to the calcium chloride.
For some reason it has grown a lot in the lower right part of the screen.

@[email protected] said:
Well, the spots keep on growing but at least the water is reacting to the calcium chloride.
For some reason it has grown a lot in the lower right part of the screen.
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I would just send it in for warranty. Something looks fishy. Perhaps the courier dropped it in a pond accidentally?

leppie said:
I would just send it in for warranty. Something looks fishy. Perhaps the courier dropped it in a pond accidentally?
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I dont think the warranty will cover this, since it is probably my fault for not covering up every little gap or crevice on the phone before placing the screen "protection"
Update: the grey "cloud" is slowly covering the lower part of the screen. Something is clearly happening, for better or for worse is the question. :S

It might end up covering the whole screen then you won't even notice it.

Skellyyy said:
It might end up covering the whole screen then you won't even notice it.
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Half the screen is now grey, at least the spots are less visible ^^

Do you think i can use the phone in the meantime, or should I wait until it is completely dry?
My fingers are itching
Hmm, checked the oven, it can go as low as 35 degrees celcius.
Is that too hot for the phone?

35*c is fine, but you must be careful that the oven is indeed at that temperature!
You shouldn't really be using it (or even have the battery in) whilst it is wet, so i would try and avoid it if i were you

Phone fell in water

Still works but the screen is foggy and flickers alot.
A friend of mine was telling me that something in the batter triggers and sprint can tell if it had water damage or not. How can i tell and look for that?
I also want to take it in but dont want sprint finding out about the water damage. Is there a loophole?
Shifted from my EVO

Well first things first. Turn it off, pull the battery. Do not try to restart it. You have several choices to dry it out. One really and proven one is rice. Fill a container half way with rice. Then stick your phone in the rice with the battery out, and the cover off. Push it down into the rice, and let it stay there for at least two days in a warm dry place. The other was actually used by a member here on XDA. He used is a Dehydrator. Not sure of the details, but it definately worked. I'd say set it on low and leave it there for at least 24hrs. Sprint can tell if the phone has been dropped in water by checking the water damage indicators. On the phone itself, and the battery. They're Red checkered squares. They turn bright Red when dropped in water. Although it has been proven they're not very reliable.

^^ is correct about the indicator on the battery. Its a little sticker and i always pull it off and take it to them. Once they asked me about the sticker and i just told them i have no idea what your talking about and that i didn't know about any sticker. Playing dumb helps

Take battery out....Stick it in oven on warm heat...take it out after 10 minutes to let it cool down.....repeat like 4 times.....
Sounds freaky but i fixed an iPod Touch and a Droid X with this method

Thanks for the replies guys. I ended up using a hair dryer on heat. It's not that bad of a condition. Everything seems to work properly (so far). This would happen when a ICS beta ROM comes to our phones... -_-

is there any other indications that sprint would be able to tell if it had water damage?

Enraged21 said:
is there any other indications that sprint would be able to tell if it had water damage?
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Nope, unless there is still water in it when you take it there, oh and don't use a hair dryer, all that does is "push" water in deeper through all the electrical wiring and circuits, plus it can melt parts of the device
Personal expierence lol

notsointeresting said:
Nope, unless there is still water in it when you take it there, oh and don't use a hair dryer, all that does is "push" water in deeper through all the electrical wiring and circuits, plus it can melt parts of the device
Personal expierence lol
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+1 to not using the hairdryer . It will not work as well as you think. There's a good chance that you still have moisture in the device.

See I wouldn't have known that lol. Thankss!

Why we're here.

Discovered a manufacturing defect in the waterproofing of at least two D6653 phones

Hey,
Just making this post to bring to light a common manufacturing defect I've discovered in at least two Xperia Z3 D6653 phones around the wrist strap hole. Apparently it's not completely sealed, and will leak air and water. As a hacky solution I've taped over the hole with electric tape, and that seals the device. I assume it's present in many more phones if the same problem showed up in mine. Just wanted to get the info out there before people start submerging their new phones.
I've made a video to demonstrate the issue:
(remove the spaces in the link. I'm having to obfuscate because I don't have the requisite post count)
htt
p://ww
w.youtube.co
m/
watch?v=6VpuMfpxCrQ

Wow. I can get the same thing to happen when I press against the lanyard hole vs not. However, before finding out about this, I previously dunked this phone in water with a video playing for about a minute and it continued to work fine. Was it only a matter of time before water would get it and make my phone fail? I'm not sure. But there I can't think of a good reason why the pressure will increase and stay high with the lanyard hole closed vs open and the pressure equalizes. I have the D6616.

lvlonkey said:
Wow. I can get the same thing to happen when I press against the lanyard hole vs not. However, before finding out about this, I previously dunked this phone in water with a video playing for about a minute and it continued to work fine. Was it only a matter of time before water would get it and make my phone fail? I'm not sure. But there I can't think of a good reason why the pressure will increase and stay high with the lanyard hole closed vs open and the pressure equalizes. I have the D6616.
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I previously used the first phone underwater very briefly (about 30-60 seconds), and it seemed just fine. Though I tried it later for about 5 straight minutes and it started getting very hot in the lower left hand corner and it made a buzzing sound from that same area around the hole. It also wasn't very deep at all, only about 3-4 inches of water.

Fixed the video link for you: http://www.youtube.com/watch?v=6VpuMfpxCrQ
Manufacturing defect. The Z3 is full of it! :/
Attached is mine with an uneven flap.

hanime said:
Fixed the video link for you: http://www.youtube.com/watch?v=6VpuMfpxCrQ
Manufacturing defect. The Z3 is full of it! :/
Attached is mine with an uneven flap.
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My 3rd one had that lol, 4th one so far seems aesthetically good.

abhinav.tella said:
My 3rd one had that lol, 4th one so far seems aesthetically good.
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I'm trying to get another exchange from the ebay seller. Here goes nothing. Sorry for the off-topic.

Mines goes from 1007 to 1116 and straight back down to 1007. Should I be worried?
Sent from my D6603 using XDA Free mobile app

I was the one on your YT vid that suggested using black RTV silicone, in place of electrical tape, to seal up this apparent hole. RTV silicone is rubbery when dry and yet can easily be removed when needed and will not damage the phone. As well, it is black so it will match the phones body to some degree. If needed, get a toothpick and pop out what you filled in. If not, leave it forever and seal up the hole.

That's a good idea but I'm annoyed by the fact that we have to resort to these fixes for something that shouldn't be a problem in the first place.

How are you 100% positive that just because it leaks air, it is not waterproof. I fish a lot and wear breathable wader that do not let water in but it is not air tight since it lets water vapor/air out. Water molecule is relatively large compare to air molecule.

Someone should make a tiny rubber plug, I'd buy one just to ease my paranoid side.
aquaholik (interesting SN to point this out) made a good comment as well, things can be watertight but not necessarily airtight and this could be by design to let the internals breathe

Agree with aquaholik. And the most important part, shouldn't the barometer sensor have access to air? How else can it measure the pressure of air?

lvlonkey said:
That's a good idea but I'm annoyed by the fact that we have to resort to these fixes for something that shouldn't be a problem in the first place.
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Agreed 100%. But I will take my idea over a piece of tape any day
se1000 said:
Someone should make a tiny rubber plug, I'd buy one just to ease my paranoid side.
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use my RTV Silicone idea and you will get just that. It will form the area and make an impression and IF you opt to take it out, you would have a "plug" of sorts.

My phone has this behaviour as well. I already had it in water briefly.
This might be a seal/mebrane to account for heavy pressure changes.

Bäcker said:
My phone has this behaviour as well. I already had it in water briefly.
This might be a seal/mebrane to account for heavy pressure changes.
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I'm copying my response to a reddit post I made about the video...
...the first (now non-functional phone) only lasted about 5 minutes in about 3-4 inches of water. When I pulled it out of the water, it was buzzing and really hot in the lower left corner, which is exactly where the lanyard hole is.
This is very strong evidence that water got in through that hole, especially since the rest of the phone is so well sealed. Plus lasting only 5 minutes at that depth is clearly below the rated performance of 1.5 meters for 30 minutes.
When I got the first phone, I tested the waterproofing of the device by putting it in a dish of water for about a minute, and it seemed just fine after coming out. So I assumed it was sealed, but it simply took much longer for water to enter.
Given my experience with the first phone, I'd rather play it safe and just tape over the hole than risk damaging yet another device in conditions that are well within spec.

Yeah, I totally understand where you are coming from. But if there was indeed a membrane/valve to counter dramatic pressure changes, then closing this pathway could lead to new problems.

Bäcker said:
Yeah, I totally understand where you are coming from. But if there was indeed a membrane/valve to counter dramatic pressure changes, then closing this pathway could lead to new problems.
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That's true if it's by design. Which it may still be.
However, I'm going to just run 100% with it plugged and see if anything happens. I really can't afford to lose yet another phone in just a few weeks, and If I do get any negative side effects, I'll be sure to report back.

I'm so paranoid. After reading everywhere complains about the questionable waterproof of the Z3, I decided to give it a ride and check out if it really survives, as I still have the return policy and I was really scared but I put it in water, not to deep, took a little bucket and filled it with about 10-15 cm water and waited for about a minute. As I expected it survived well and I didn't see any abnormalities. Then I dried it up using a microfiber towel and everything works fine. I'll see the next days if I find something strange but everything seems fine. Speakers and microphone work well.

Send your other one through sony repair.
They should cover it as long as the indicators arent red.
They repaired my original Z which displayed water damage, but because the indicators didnt turn, fixed it.
Its clearly a manufacture defect if it is the lanyard hole being open which is causing the problem.

killa78 said:
Send your other one through sony repair.
They should cover it as long as the indicators arent red.
They repaired my original Z which displayed water damage, but because the indicators didnt turn, fixed it.
Its clearly a manufacture defect if it is the lanyard hole being open which is causing the problem.
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they should cover it even if the indicators are red, they market it as a water resistant device.