Help please HD2 causing major headache (not your usually asked question) - HD2 General

Hi, I'm hoping someone can help me.
I switched on my HD2 earlier, to be greeted with a screen reading:
"
This concludes the beta test of this
software release. Thank you very much for
your time and effort in helping make this a
great product for our customers.
To obtain a newer release or further
information, please visit the web site that
you used to obtain your current beta
release.
"
This writing is on just a plain white screen, with the task bar at the top. My connection is showing as disconnected (both icons), my volume, battery, and clock icons are also showing.
I cannot get past this screen, no matter what I try.
I cannot connect to active sync, instead, it goes straight to mass storage/disk drive mode.
Hardware keys do nothing except the power button, which will only put the handset into standby.
I am prepared to flash to a new ROM if I have to (nothing new there ), but I need to retrieve a few texts and numbers I have added since my last PIM backup.
Is there anything I can do to solve this, or is it just a case of swear a lot, and throw a new ROM at it?
Thanks.
Steve.

http://forum.xda-developers.com/showthread.php?t=673920
Seems like there are people who experience the same thing.
Not sure if there are any other way out apart from hard reset.

F*cking M*ther F*cker!!!!!!!!!!!
Ok.
Thanks for at least pointing this out to me.
Time to start all over again

I believe this screen appears on HTC and carrier test and sample models given out to internal staff for evaluation and feedback.
Where did it come from?

stabloid said:
Hi, I'm hoping someone can help me.
I switched on my HD2 earlier, to be greeted with a screen reading:
"
This concludes the beta test of this
software release. Thank you very much for
your time and effort in helping make this a
great product for our customers.
To obtain a newer release or further
information, please visit the web site that
you used to obtain your current beta
release.
"
This writing is on just a plain white screen, with the task bar at the top. My connection is showing as disconnected (both icons), my volume, battery, and clock icons are also showing.
I cannot get past this screen, no matter what I try.
I cannot connect to active sync, instead, it goes straight to mass storage/disk drive mode.
Hardware keys do nothing except the power button, which will only put the handset into standby.
I am prepared to flash to a new ROM if I have to (nothing new there ), but I need to retrieve a few texts and numbers I have added since my last PIM backup.
Is there anything I can do to solve this, or is it just a case of swear a lot, and throw a new ROM at it?
Thanks.
Steve.
Click to expand...
Click to collapse
NRGZ28 twitter from last night mate
It seems the older ROM of November.. December.. even January are starting to expire. Even the patch that all chefs apply only extends the >beta testing period, not eliminate it. So I advise you to either upgrade to a newer ROM, or flash one of the 21XXX ROMs that never expire..

Related

Please help - O2 XDA EXEC

Help me please!! The 'Phone Pad' input method will not work for my xda exec. When selecting it, it stays on keyboard method (or reverts to it if it was on, say, transcriber or block recognizer mothod) Does anyone else have the same problem? My hunch is that it's a bug which will affect some but not all, depending on the ROM version you are running. Could anyone who owns one do a quick test and let me know. I tried both soft and hard reset, no solution with either. Thanks.
Just tried it...wouldn't change to phonepad as well. But after a soft reset, it worked.
its a bug,
workaround , if all else fails soft reset.
change to portrait.
select a different keyboard option not phone one. exit app. goto app and now try - it works 6/10.
I have the same problem...
Don't want to go off on a rant here, but I have pretty strong feelings about a device that gets released with such an obvious bug with such a key piece of functionality. I'm pretty sure it's a memory issue - with a fresh personal install (i.e. with O2 active running - O2's recommended install), the phonepad works until I soft-reset the device ONCE. Then it fails to open and I can't get the work-around to work. I can reproduce this again and again.
Are there others, or is it just me who gets offended when I get charged money for something that is so obviously broken?
@daveb1976, I'm with you on this. I suspect I paid even more as I have a JJ and they are more expensive than the O2 Execs. Having used Nokia, SE and Palm devices I've got a good idea of what one should expect of new devices and I have to say the JJ reminds of the SE P800 - this was an innovative and high profile product three years ago but it was not complete in many areas (but most s/w issues were fixed after about 6 months)
Yup. I appreciate that it's a new device, and I do expect that there will be kinks. But one of 5 input methods simply not working is not a "kink". Besides, unless I'm wrong this is part of WM2005 which is version FIVE of the OS. Oh well, I bought one, so I guess I'm as guilty as the next guy when it comes to putting up with MS's rediculously low quality standards.
The workaround worked once but now I can't get it to work again. I've also noticed another strange bug. Try this....When downloading a couple of new today page themes (from the microsoft pocket pc site) and copying them into my windows folder, I was pleased to see they were available when I went to settings/today menu. However, choose any of them and the things slows up ridiculously, fails to display any contacts at all and won't select task manager (I was going there to try and shut some things down because of the speed problem).
Only a soft reset will bring things back to normal. I agree with the posts by daveb and jah, it's not acceptable to charge top notch prices for new contracts and upgrades (I was the latter incidentally, at a cool £229.99 to upgrade)
Anyway, I'm not prepared to live with it for that price so I'm calling them now. I'm on 8 days since I received it but the 14 day thing is irrelevant if the goods aren't working right? What do you guys think?
I'm looking for a hefty credit to my account to offset the upgrade price or a different handset and my 229.99 back. It's a shame as I love the 3G and wireless capabilities but it may be a case of releasing it a few months too soon, for O2 at least. They have probably been concentrating their efforts on yesterdays takeover!
Anyway, I'll post back with my result.
I got the same problem,
Beside, I can't change today backgronf theme in this Exec.
Any new upgrade for O2 Exec ?
Somebody said that "Phonepad" problem for O2 Exec is a bug and a new version will be out soon and the problem should be gone.
Anybody get the upgrade yet ?
Any new upgrade for O2 Exec ?
Somebody said that "Phonepad" problem for O2 Exec is a bug and a new version will be out soon and the problem should be gone.
Anybody get the upgrade yet ?

Stuck on a Garbled Splash Screen

As a new O2 xda exec user, I thought I should play safe and upgrade to latest ROM etc on the O2 web site. After a couple of false starts and after checking the excellent wiki advice, I got the thing to run through and complete the upgrade.
But on doing the final hard reset, I find myself with a completely garbled screen instead of the O2 splash screen. After a couple of seconds the 3 lines of text appear on the screen (the R, G and D numbers) but against the background 'snow' I can't read them. No response to keyboard or to 'random' pressing the screen. The screen eventually turns off after a few minutes but when switched back on remains with the same garbled screen as before.
Tried going through the whole process again but sadly got the same result.
Tried going into bootloader and doing a soft reset (as advised one of the many upgrade problem threads I've checked) but that also took me to the same garbled screen.
Can anyone help me out with this? I can't find anything quite like this on the Wiki or in any recent threads.
Should I try an alternative ROM? Stupid question, but is a Jasjar ROM OK on an O2 exec?
Hi - just thought I'd save people any wasted effort. This problem is now sorted.
It seems the O2 web site had linked to an out of date ROM which I downloaded and installed in blissful ignorance. Went back to the web site and found the link is now updated and gives the correct ROM version. This loaded and started up with no problems.
In case anyone reads this - although I didn't get any direct responses from the community I would still like to say a big thanks cos the Wiki and the responses to other threads are a real help. You guys have put a lot of effort into this and created a resource which is invaluable.
Top bananas!
lol...well i guess me and u were in the same boat my dude...i def did exactly da same thing u did..jus a new user getting the update and fu**ed my ish up...thanx 4 posting this tho it was some help*goes to download new update*
I cant even sync with my pc anymore i dont know wat to do
I'm no expert - as the screw up above amply demonstrates - but the failure to sync was one of the rage inducing steps I went thru too. Sometimes the PC would recognise the xda but other times it wouldn't. In my case, it was sorted by reading in another part of the forum how to get into bootloader mode by pressing the light and on/off button at the same time as using the stylus to press the soft reset. This should take you into boot loader - an apparently dead screen but if you look closely you should see 'Serial' at the top and 'v0.xx' at the bottom.
If you reconnect by USB cable to your PC the 'Serial' should change to 'USB' and in my case I was able to run the software on my PC to update the ROM.
Sorry if I'm stating the obvious but hope this works for you. Otherwise check out the Wiki section (wiki.xda-developers.com) which has lots of good tips.
i fixed it i had jus installed a new rom

WM5 vs. WM6 for 8525?

I read that there's lots of tweaks for WM5 for the 8525, but then I seen mention of a WM6 available, too. I presume it's a free upgrade on the AT&T website, or elsewhere online.
Now for the questions. Which OS works best for this device? Do the tweaks made for WM5 work with WM6 as well? Should I upgrade to WM6, or stay with WM5? For the GPS (maps), does it work with both or just one of the options?
Now for other (off-topic) experiences I have with my new [reconditioned] device.
a) After inserting my SIM card, about an half hour later, I attempted to call an 800 number (to activate a new bank debit card), which it didn't fully connect the call, although the call timer was running. It wouldn't let me end the attempted call, either, so I removed the battery and reinserted it.
b) Exploring the device further, I noticed that some menus didn't close when I tap the "red X" in the corner. I even tried to expand (pull out the keyboard on) the device, but it shows the "red X" of the location from portrait. as well as from the landscape! For example, it wouldn't close the "selecting which size to send photos" option screen. After waiting about a minute, I had to remove the battery to get rid of those screens, which is a major pain to keep removing the battery!
c) Later on, the last phone call that I made wouldn't hang up (end call) -- I even tapped 'End Call' about 5 times, not to mention pressed the red phone icon on the main navigation keys about 3 times. I haven't used the device since, except to place my old Samsung Sync's memory card with pictures, songs, and videos inside it.
The device seems very slow to close/end programs, and I've just received it yesterday! [I have not hacked, tweaked, or done anything else to it, either; I've only set the time, date, and owner's info.] Is this normal for the 8525? Would installing the WM5 tweaks [HTweakC 2.1b] -- or updating to WM6 -- increase the device's response time and overall performance? Or do I have a still faulty, reconditioned 8525?
Sorry for the long questions, I just wanted to give background into the device. Thanks in advance for all help in this matter!
You seem to be way behind as you use WM5. First thing you do after reading this: UPGRADE TO WM6.1
Most tweaks of WM5 will ofcourse work on WM6. WM6 is faster and much much better.
Do you know about soft-reset? No need to take out the battery! Just soft-reset.
And most of your problems of hang-ing can be solved by newer version of Windows Mobile! WM6.1
In case if your new to upgrading, you may read my small guide. If your completely new to Pocket PC, this might help you too. Also, consider using a free taskmanager such as wkTaskMan to close applications completely.
Regards,
Carty..
Carty, thanks for the quick reply!
As a brief background, for about the past 6 months, I was infatuated with the HTC Tilt [8925], because of the built-in GPS, Wi-Fi, 3-MP camera, & media player. Later, from reading other opinions on the 8525 on this board and discovering that it was compatible with GPS services, I decided to "sacrifice" the 3-MP camera, as the 8525 was about $100 cheaper on eBay.
I am pretty new to the Pocket PC, as my cellular device; I have used computers since 1996, though. That being said, it's not even been 24 hours since I've tinkered with the 8525 (as the eBay one never worked at all). I take it that the 8525 is an older device, as I've seen posts dating back to 2006. I just bought one on eBay 2 weeks ago, and had it replaced at an AT&T repair/replace shop yesterday.
I see the reset button on the bottom of the device; I just didn't know when to use it. I presumed it could only be used if the device wouldn't turn on at all. [As you can tell, I'm overly cautious with my new cellular equipment.] Also, I read about the "hard reset" -- holding down the 2 option buttons on the front and then the reset on the bottom of the device; however, I didn't know when to use the hard reset, either.
I will read your tutorials, then will install WM6 ASAP. Then, I will return with my findings. Wish me luck!!
Now I'm having issues with the update of WM6! The device stalls at 11%, then the software returns with the following:
"ERROR [262]: UPDATE ERROR
The ROM Update Utility has encountered communication errors during the update process. The program will guide you step-by-step to recover from the errors so you can continue with the update."
I tried the [Recovery] button 2 more times, following the screens to the letter, but with the same result . . . the software stalls at 11%.
Any ideas? This is very frustrating!!
Man, I finally got it to install WM6! I had to literally remove every single program that was running under my "name" with the XP-MC OS. I even had to "Ctrl+Alt+Delete" the Explorer program and then "open" it (via Task Manager) again! [I didn't restart Windows, though.]
So far, it's back to the align screen, so I'll hope all goes well from there! Be back with more later!
I've made one phone call so far, and it actually did the end call promptly! Thank goodness for small favors! I thought having to do the "flash" about 6 times would have fried the device!
Now that I have the WM6, how do I install the tweaks? Do I copy them to a memory card, to the cell ROM, or something else? I already downloaded "HTweakC 2.1b" but haven't done anything with it yet. What would be my next step to correctly hack the WM6 8525 that I have now? I am a novice at hacking, so talk in layman's terms and please bear with me!

Bricked phone ????

Hi,
Phone info :
ipl : 3.08
SPL: 3.08
GSM: 01.12.10
OS : 4.0.0.0
Using a rom i upgraded a year ago.
So yesterday i decided to update my music on the phone, so not a big deal, but when i tryed to play 1 my telephone said it was out of memory and just went really slow, so i decided a reset, bad move.
After the reset it goes to the 2nd loading screen and just hangs there, i cant do anything.
When booting i can go into the screen with all the colors. (gotta press the cam button).
I already googled 2 days but cant find anything to fix this.
Any idea's ?? or is my phone dead ?
didnt remember this forum to be this dead.... any word ?
All my snarky comments about your misplaced impatience can be set aside for later abuse.
For now, here's how you fix it:
Charge on a wall charger with phone turned off. Verify green light before going any further (flashes don't work on less than 50% charge, and a full charge is the only way to be sure when you can't boot the OS).
Let it boot until it's stuck in bootloader mode (the three-color screen).
Hook it to a computer that you have previously synced to the phone with. Verify that "USB" appears in the bottom of the screen. If not, you're probably hosed.
Flash the ROM you loaded again (or get another ROM, doesn't matter...the one in my Sig is pretty nice, if you re-skin Manila after loading it). If you unlocked this phone before adding the ROM you last had, do NOT flash back to OEM ROM unless you can flash a ROM that removes the unlock (for G4, it's the Remove HardSPL procedure).
After that, you can stave off a lot of these kind of memory problems in the future by loading some kind of RAM indicator (QuickMenu has a built-in one, can manage running programs, and gives you a Windows desktop-style start menu for programs instead of the dumb endless folder parade) to let you know you have too many programs running, and you need to do a soft reset every once in a while, just to jog it clean. It also would be wise for you to load a cleaner to clear out your temp files...you'd be shocked how much crap piles up under the OS when you're not looking.
One last thing, do us a favor and put all your phone's info in your Sig...it helps others have a strong footing for making suggestions...not everyone would know off-hand that you have a G3 or a G4 without that info, and your problems can be made a LOT worse by someone offering the wrong answer based on not clearly identifying your hardware.
Hi,
First, Sorry for my impatient, it kinda sucked to have to go back to my old phone and recharge every 30 mins
In this impatiency (dont know if its a word but it sounds cool ) i found out my t-mobile contract was up for renewal, so i did that and ordered a new HTC Touch HD (will update my sig assoon as it ships )
So i guess ill fix this phone, and find a dutch ROM and give it to my dad, he's always working with excel etc and i think this is perfect
Thanks for your response and fix, sorry again for my impatience.
Sorry, double post, pretty slow forum lately

At my wits end, a list of my problems...help!

I resorted to checking the price of iPhones on ebay earlier so someone please help me before its too late.
Phone - HTC HD2 on Vodafone UK, Appears unbranded but it won't let me download the official Rom from HTC.com based on my serial so who knows...
ROM 1.43.405.1 (70124) WWE
Problems:
1) Text entry - Totally innacurate, the backspace button might has well be labelled "random letter" as it's totally useless!
2) Tap to compose text - Takes 15 seconds if more than about 20 messages from someone, totally unacceptable !!
3) Messages not being sent - I annoyingly have resorted to putting delivery reports on and getting an annoying text message tone back as every single day i'll look at my phone and realise 4-5 messages are merrily waiting in the outbox. the only way i can resolve it is by resetting the phone and sending a further text, usually saying "sorry this didnt send..."
4) Random freezing - Just decides now and again to make me wait for the simplest of tasks.
5) My Location - Doesnt work
6) Facebook - Decided that enough is enough and it doesnt want to upload pictures anymore with no reason given
7) Silent ringing - Sometimes my HTC feels that it would be rude to ring my phone, and so doesnt. it just lights up and says someone is callling despite working fine moments before and being on loud.
I thought i could live with all these things before but they have got worse and more frequent leaving the phone totally unusable. It's a brilliant toy but a terrible phone.
I want to update the ROM to see if that helps but i have to say im not comfortable using the goldcard method and when i inserted my serial onto the HTC website to get the official one it didnt let me download it ??? A friend of mine could do his, if i used his serial to download the installer would it work?
Any help greatly appreciated
This does sound unacceptable.
It may be related to the supplier or the batch of hardware- I have a SIM free one which came with ROm 1.43 and only saw occasional failure to send SMS messages.
The delay loading long conversations is a known bug, and although there is a workaround there is no formal fix yet.
Operator supplied devices, though essentially unbranded, are still not eligible for HTC ROM updates. A ROM downloaded by someone else would also fail unless you use the goldcard method.
Vodafone are still saying the HD2 has been discontinued, so a ROM update is unlikely from them. You may want to try asking for a warranty repair as the phone is unfit for purpose.
In the interim have you tried a factory reset? You'd lose all your own data but it may stabilise the device.
joropug said:
2) Tap to compose text - Takes 15 seconds if more than about 20 messages from someone, totally unacceptable !!
3) Messages not being sent - I annoyingly have resorted to putting delivery reports on and getting an annoying text message tone back as every single day i'll look at my phone and realise 4-5 messages are merrily waiting in the outbox. the only way i can resolve it is by resetting the phone and sending a further text, usually saying "sorry this didnt send..."
It's a brilliant toy but a terrible phone.
Click to expand...
Click to collapse
Big plus one on all that.
Neil - Why has it been discontinued by Voda, presume this is due to all the problems with it? What about the other networks.
When the 1.60 ROM is officially released im going to try that.
I have none of your problems except that My Location works partially. I truly believe you have a faulty device so you should take it back.
Read here: http://forum.xda-developers.com/showthread.php?t=610084
joropug said:
I resorted to checking the price of iPhones on ebay earlier so someone please help me before its too late.
Phone - HTC HD2 on Vodafone UK, Appears unbranded but it won't let me download the official Rom from HTC.com based on my serial so who knows...
ROM 1.43.405.1 (70124) WWE
Problems:
1) Text entry - Totally innacurate, the backspace button might has well be labelled "random letter" as it's totally useless!
2) Tap to compose text - Takes 15 seconds if more than about 20 messages from someone, totally unacceptable !!
3) Messages not being sent - I annoyingly have resorted to putting delivery reports on and getting an annoying text message tone back as every single day i'll look at my phone and realise 4-5 messages are merrily waiting in the outbox. the only way i can resolve it is by resetting the phone and sending a further text, usually saying "sorry this didnt send..."
4) Random freezing - Just decides now and again to make me wait for the simplest of tasks.
5) My Location - Doesnt work
6) Facebook - Decided that enough is enough and it doesnt want to upload pictures anymore with no reason given
7) Silent ringing - Sometimes my HTC feels that it would be rude to ring my phone, and so doesnt. it just lights up and says someone is callling despite working fine moments before and being on loud.
I thought i could live with all these things before but they have got worse and more frequent leaving the phone totally unusable. It's a brilliant toy but a terrible phone.
I want to update the ROM to see if that helps but i have to say im not comfortable using the goldcard method and when i inserted my serial onto the HTC website to get the official one it didnt let me download it ??? A friend of mine could do his, if i used his serial to download the installer would it work?
Any help greatly appreciated
Click to expand...
Click to collapse
I've got a vodafone uk hd2 and you're right, you can't update the firmware from the htc website ,although isn't there a soft spl out now?
1. it took me a while to get used to the touch keyboard and I still find it a bit too sensitive. I think the the sensitivity can be adjusted but mine certainly doesn't produce 'random' letters!
2. duuno - I don't keep that many messages but i think if you tap the keyboard icon it might speed things up.
3. there's an official htc fix for that.
4. never had that.
5. works for me.
6. don't really use it but it doesn't seem to want to *download* my pics.
7. never had that
Or try a cooked Rom via "SSPL Method" ......<<HERE>>. Read through the thread to see how hundreds of unhappy Leo owners with offical Roms are now happy with immediate fixes from our own xda chefs....
This is just a temporary way to flash only cooked ROMs as the community is patiently wait for the magic work or Cmonex's Hard SPL.
mattjgay said:
Big plus one on all that.
Neil - Why has it been discontinued by Voda, presume this is due to all the problems with it? What about the other networks.
When the 1.60 ROM is officially released im going to try that.
Click to expand...
Click to collapse
It's not technical, but marketing. Voda have (had?) a big backlog of orders for the HD2 and they weren't taking new orders until the back orders had been processed. They then started saying that they would not be supplying any more HD2's despite extremely strong demand.
This has been reported to be due to Voda pushing the iPhone heavily and not wanting to compete too much. We also suspect they get the iPhone at a much keener price, so it is in their interests to push that at the expense of the HD2, as the costs/tariffs are similar.
This is all just rumour and speculation of course though some Vodafone insiders have hinted that it has some truth.
The ability to flash a 1.61 ROM may have the same limitations as other official HTC ROMs so it may be that SSPL (or hopefully HSPL) will be the only answer, though that does have warranty implications.
NeilM said:
The ability to flash a 1.61 ROM may have the same limitations as other official HTC ROMs so it may be that SSPL (or hopefully HSPL) will be the only answer, though that does have warranty implications.
Click to expand...
Click to collapse
To take the thread off-topic slightly, can you tell me why most people prefer hard spl over soft? I'm not sure what the differences are.
HardSPL is written into the Bootloader file on the device, so if anything goes wrong, the SPL isn't affected and you can go on to flash another ROM.
SoftSPL makes a temporary overwrite to the bootloader; in general it is pretty safe but if by any chance it goes wrong (we had one chap who didn't replace the back cover during a flash and the battery fell out, rendering his device a bit of a brick!) there is a risk the whole thing could become unresponsive.
I'd always try to have a genuine HTC ROM for your specific device available as a backup- as long as you can access the bootloader screen it ought to work.
re
This hd2 thingy is lastly a phone to me. It's predecessor was that also, only less capable. I managed. I like, that it mostly replaces a phone and I can live with it's shortcomings in that area. Admittedly, I have none of the issues, You are talking about. Stock 1.48 rom, some cosmetix.
What it is though...to me...it is hard to describe. Laptop/net in the pocket - and since I do not watch/listen to public television/radio - by choice, this is my secondary home.
I've got what I payed for this time. The HD was borderline, but the HD2 is no contest. It does, what I need it to.
Constantly and Instantly. If the HD did that, I'd not be selling it right now.
I know, this helps You not in technical terms, sorry, but try to observe the philosophical aspects of your choices.
Edit:
Oooops, one minor thingy, I forgot, since what brought about this completely irrelevant response from me in the first place: If the iphone did all teh things, that the hd2 does for me, I'd still not get it. EVER. Even if it'd suck me ****, do my laundry and mend my sox. I ****ing HATE the crowd and that doubles for the "I"crowd. Every breath they take. I would pay a pretty penny to be rid of them all. That is how 'green' I am.
One point of jealousy is the Otterbox Defender. The only one.
Good luck with the adjustment!

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