As a new O2 xda exec user, I thought I should play safe and upgrade to latest ROM etc on the O2 web site. After a couple of false starts and after checking the excellent wiki advice, I got the thing to run through and complete the upgrade.
But on doing the final hard reset, I find myself with a completely garbled screen instead of the O2 splash screen. After a couple of seconds the 3 lines of text appear on the screen (the R, G and D numbers) but against the background 'snow' I can't read them. No response to keyboard or to 'random' pressing the screen. The screen eventually turns off after a few minutes but when switched back on remains with the same garbled screen as before.
Tried going through the whole process again but sadly got the same result.
Tried going into bootloader and doing a soft reset (as advised one of the many upgrade problem threads I've checked) but that also took me to the same garbled screen.
Can anyone help me out with this? I can't find anything quite like this on the Wiki or in any recent threads.
Should I try an alternative ROM? Stupid question, but is a Jasjar ROM OK on an O2 exec?
Hi - just thought I'd save people any wasted effort. This problem is now sorted.
It seems the O2 web site had linked to an out of date ROM which I downloaded and installed in blissful ignorance. Went back to the web site and found the link is now updated and gives the correct ROM version. This loaded and started up with no problems.
In case anyone reads this - although I didn't get any direct responses from the community I would still like to say a big thanks cos the Wiki and the responses to other threads are a real help. You guys have put a lot of effort into this and created a resource which is invaluable.
Top bananas!
lol...well i guess me and u were in the same boat my dude...i def did exactly da same thing u did..jus a new user getting the update and fu**ed my ish up...thanx 4 posting this tho it was some help*goes to download new update*
I cant even sync with my pc anymore i dont know wat to do
I'm no expert - as the screw up above amply demonstrates - but the failure to sync was one of the rage inducing steps I went thru too. Sometimes the PC would recognise the xda but other times it wouldn't. In my case, it was sorted by reading in another part of the forum how to get into bootloader mode by pressing the light and on/off button at the same time as using the stylus to press the soft reset. This should take you into boot loader - an apparently dead screen but if you look closely you should see 'Serial' at the top and 'v0.xx' at the bottom.
If you reconnect by USB cable to your PC the 'Serial' should change to 'USB' and in my case I was able to run the software on my PC to update the ROM.
Sorry if I'm stating the obvious but hope this works for you. Otherwise check out the Wiki section (wiki.xda-developers.com) which has lots of good tips.
i fixed it i had jus installed a new rom
Related
Hi all, just a quick question , i've managed to add a custom bootscreen to the spv m3100 but for the life of me i cant get rid of the orange operator screen what appears straight after the custom screen that i've added to the phone. the software i've used are 1,nb_image_converter.exe 2,nbhtool.exe and 3rd RUUWrapper.exe. I dont want to get rid of the windows mobile for wm6 as it's lovley imho, just want to get rid of the damn operator logo and i thought by reading the wiki on the subject would of done that but nope, yes i have searched xda & google, tried loads of differnt keywords & spent like a week trying to figure out how to do it, I've come close with adding the custom screen, but no cigar on removing the operator bootscreen as that's the final thing i have to do so i'm rid of orange complety, have i missed a step in using the software programs or is there another program i need to use? thx hope i can get it removed, just need a bit of a push in the right direction so to speak as where to look & what to do really as i'm going round in cricles trying all sorts
**** Close the topic now **** my bad when i was using the second program to make the rom it said second screen and i thought that was the welcome96.png image it was going to over ride, just done another flash of the phone and added the same image into the first screen & second screen, and now the orange operator logo is finally gone, phew now my phone is my own, not branded and it's lovely, thx xda for all the information i've learnt browsing the forums & reading the wiki , now all i've got to do is stick it on ebay now jking, after all the hours i've spent learning and worry'ing am i going to brick the phone, nope the spl bootloader did it's trick phew, thx again i'm a bloody happy chappie
Ok first of all a big hi to this great community (xda team) and users.
Im new to this stuff but im in need for a little help, and i hope someone is willing to help me.
I have HTC Touch and im having problems with it. Its broken now it doesn't work. Not to forget to mention the phone i own is chinese made, which means i think is not the original one (even it looks and acts like the real one).
After modifying some phone applications, by installing tweaks and applications i found on internet, i installed some modified Keypad application, and after using it a while, one day it stopped responding and instead of showing Number keys, it only showed black buttons. SO i tried to uninstall it and after successful uninstall i restarted the phone but it showed me the screen aligning thing and i did what was required it booted but was not working properly. so i did several reboots, and then even tried reseting it. after several tries im now stuck on screen error.
I uploaded two videos on youtube how the screen gets mixed and the other problem, hard reset won't work on my device.
Links to videos:
video 1:
http://www.youtube.com/watch?v=ivS0tALyvd0
video 2:
http://www.youtube.com/watch?v=t0DyOiw7Pkw
i would be very happy if anyone could tell me what to do with my device.
PS. Im newbie so i might need some simple instructions if possible.
Thanks in advance.
No one cant help???
I hope someone is willing to give me some instructions...please!!!
Best regards. Gjizaqin
Very strange.
I havent seen any so unhelpfull forum like this :-( im really sad.
I posted the thread asked for help, explained the thing in the best way i could, and no single reply even the one "we can't help" would be nice to see.
Update to my post:
Im writing this with idea of helping others and pointing people to right direction. After maby 1 month of hard exploring i repaired my htc touch (chinese clone)
The phone im using is also known as Elf0100.
So how i fixed the problem:
After trying many many times the standard Hard reset method (Send, stop keys pressed and presing soft reset button with stylus) this method doesn't work with chinese htc clones. So anyone out there having Chinese Htc clone, the right method for doing Hard Reset is: Hold Volume Up & Camera Key pressed, and press Reset button for about 3 seconds without releasing Volume up and camera buttons. After that you should get blue screen, and in the top screen will be shown "Boot loading, hard reset, or something like that im not very sure".
Anyways if you have your Windows mobile damaged (like the one i had), you can repair it with the following method:
1. Download the manufactured version of Windows (or maby this is called ROM) from this site.
2. Format your HTC memory card (Micro SD card), so it will be clean.
3. Move the update.img (you already downloaded from the site) to root directory of your Memory card.
4. Press Volume Up button on your htc and while keeping it pressed , press the reset button.
You should get the blue screen telling the update being downloaded. Wait for a while and it will tell that Update is successfull and your phone will be rebooted.
THis is it.
Although i didnt get any help from this forum, i know i might help others cause this is most frequent place regarding PPC.
Best regards to all.
gjizaqin said:
Update to my post:
Im writing this with idea of helping others and pointing people to right direction. After maby 1 month of hard exploring i repaired my htc touch (chinese clone)
The phone im using is also known as Elf0100.
So how i fixed the problem:
After trying many many times the standard Hard reset method (Send, stop keys pressed and presing soft reset button with stylus) this method doesn't work with chinese htc clones. So anyone out there having Chinese Htc clone, the right method for doing Hard Reset is: Hold Volume Up & Camera Key pressed, and press Reset button for about 3 seconds without releasing Volume up and camera buttons. After that you should get blue screen, and in the top screen will be shown "Boot loading, hard reset, or something like that im not very sure".
Anyways if you have your Windows mobile damaged (like the one i had), you can repair it with the following method:
1. Download the manufactured version of Windows (or maby this is called ROM) from this site.
2. Format your HTC memory card (Micro SD card), so it will be clean.
3. Move the update.img (you already downloaded from the site) to root directory of your Memory card.
4. Press Volume Up button on your htc and while keeping it pressed , press the reset button.
You should get the blue screen telling the update being downloaded. Wait for a while and it will tell that Update is successfull and your phone will be rebooted.
THis is it.
Although i didnt get any help from this forum, i know i might help others cause this is most frequent place regarding PPC.
Best regards to all.
Click to expand...
Click to collapse
Hi gjizaqin,
I feel sorry you lost valuable time looking for an answer to your problem (and found it alone !) but I think you are too hasty to blame this forum. I am myself quite new here and I've already learnt so much using the "search". For instance I found another remark of yours in another thread and also found this http://forum.xda-developers.com/showthread.php?p=2466074#post2466074 where you have your answer
Another reason is the title of your thread Help needed , HTC Touch screen error! like me probably others understood you have a technical problem with your screen (broken or damaged) and nobody could help you but repair shop...
I trust you'll continue contributing here because your last post proves you're a gentleman.
All the best !!!
tito12 said:
Hi gjizaqin,
I feel sorry you lost valuable time looking for an answer to your problem (and found it alone !) but I think you are too hasty to blame this forum. I am myself quite new here and I've already learnt so much using the "search". For instance I found another remark of yours in another thread and also found this http://forum.xda-developers.com/showthread.php?p=2466074#post2466074 where you have your answer
Another reason is the title of your thread Help needed , HTC Touch screen error! like me probably others understood you have a technical problem with your screen (broken or damaged) and nobody could help you but repair shop...
I trust you'll continue contributing here because your last post proves you're a gentleman.
All the best !!!
Click to expand...
Click to collapse
Thanks for your reply tito12,
Anyways its nice forum but not very newbie frendly. I guess the way I wrote this thing will be much easier for any newbie to fix his china htc, without talking too much about roms, loaders etc etc, wich is very confusing for newbies (like me and others).
I thought it was screen problem cause my htc was getting some messy colors while loading (you can see it in the video i provided). And i stated "unhellpfull forum" by keeping in mind that more than 200 people viewed the thread, and not even single one said simply : "i have no idea, or sorry" so i know someone will try to help me out.
Anyways as a owner of HTC I will still contribute to this forum, in the way I can but words I wrote could be some kind of newbie impressions.
Best regards to all.
Sorry to see no one could help you out - maybe its because its a clone and most users here have real genuine ones? Anyway its great to see you got it fixed and stick with the forums as I am sure you will learn a lot from them and soemtimes get an answer. I find that hardware questions dont get many responses but if you go into say a skinning forum you will get more replies.
Hi,
Phone info :
ipl : 3.08
SPL: 3.08
GSM: 01.12.10
OS : 4.0.0.0
Using a rom i upgraded a year ago.
So yesterday i decided to update my music on the phone, so not a big deal, but when i tryed to play 1 my telephone said it was out of memory and just went really slow, so i decided a reset, bad move.
After the reset it goes to the 2nd loading screen and just hangs there, i cant do anything.
When booting i can go into the screen with all the colors. (gotta press the cam button).
I already googled 2 days but cant find anything to fix this.
Any idea's ?? or is my phone dead ?
didnt remember this forum to be this dead.... any word ?
All my snarky comments about your misplaced impatience can be set aside for later abuse.
For now, here's how you fix it:
Charge on a wall charger with phone turned off. Verify green light before going any further (flashes don't work on less than 50% charge, and a full charge is the only way to be sure when you can't boot the OS).
Let it boot until it's stuck in bootloader mode (the three-color screen).
Hook it to a computer that you have previously synced to the phone with. Verify that "USB" appears in the bottom of the screen. If not, you're probably hosed.
Flash the ROM you loaded again (or get another ROM, doesn't matter...the one in my Sig is pretty nice, if you re-skin Manila after loading it). If you unlocked this phone before adding the ROM you last had, do NOT flash back to OEM ROM unless you can flash a ROM that removes the unlock (for G4, it's the Remove HardSPL procedure).
After that, you can stave off a lot of these kind of memory problems in the future by loading some kind of RAM indicator (QuickMenu has a built-in one, can manage running programs, and gives you a Windows desktop-style start menu for programs instead of the dumb endless folder parade) to let you know you have too many programs running, and you need to do a soft reset every once in a while, just to jog it clean. It also would be wise for you to load a cleaner to clear out your temp files...you'd be shocked how much crap piles up under the OS when you're not looking.
One last thing, do us a favor and put all your phone's info in your Sig...it helps others have a strong footing for making suggestions...not everyone would know off-hand that you have a G3 or a G4 without that info, and your problems can be made a LOT worse by someone offering the wrong answer based on not clearly identifying your hardware.
Hi,
First, Sorry for my impatient, it kinda sucked to have to go back to my old phone and recharge every 30 mins
In this impatiency (dont know if its a word but it sounds cool ) i found out my t-mobile contract was up for renewal, so i did that and ordered a new HTC Touch HD (will update my sig assoon as it ships )
So i guess ill fix this phone, and find a dutch ROM and give it to my dad, he's always working with excel etc and i think this is perfect
Thanks for your response and fix, sorry again for my impatience.
Sorry, double post, pretty slow forum lately
hey bro !!
i got this imate jasjar 2 years back and i love my uni allot.
need a help from you bro...i am new to all these hav been goin through 100z of threads everyday bt not gettin my answers i hope you would help me out..!!
actually my jasjar suddenly started behavin weird it switched off by itself n wen i switched it back on after the windows mobile screen shows up my jasjar gets a dead blue screen n nothin happens.
tried to connect with active sync 4.0 and 4.1 bt it would not respond and show dat the phone is not connected.
i came across a thread in which a guy said to press bright light button + power button+softreset it sent my phone to a usb mode
then i used mtty tool and its command task 28 to check if my jasjar is wasted or still breathin lucky enough it dint give a formatfaliure msg and there were some steps i followed .
everything went as told n now m stuck on where to get official wm5 for jasjar and how to get out of the usb screen and how to flash the rom...??
please help
To exit boot loader mode: http://wiki.xda-developers.com/index.php?pagename=Uni_Stuck_Bootloader
With regard to restorig WM5 - I have the official O2 XDA Exec files for their last software release. But I think you said your's is an iMate.You could see if the iMate version listed here: http://wiki.xda-developers.com/index.php?pagename=Universal_Upgrades is still available - if not maybe someone has a copy somewhere.
Hope this helps.
hey dat was gr8 bro....bt m still stuck with finding of wm5 for my imate ...!!
i found i mate upgrade bt when i clicked on download an error popped up "550 or 505 change of directory sumthin..."
well i followed the instructions u sent me it worked well bt still need to flash with wm5 ...!!
any chance of u or ur known havin a copy of wm5 rom
its been weeks and everything is gettin hazy ur help would be appriciated allot
thank you so much ..<!!
bro thankx for help i actually flashed my uni with kdskamal cooked wm5 bt my jasjar still gets dead on a greenish screen as it used to get before in blue screen wht m i supposed to do...??
Hi,
Try flashing with a WM6 rom (Tomal's ROMs are always good) and see if you get the same symptoms.
If you do then I suspect that you have a screen/cable connecting screen problem.
But lets rule out software first.
greetings bro...!!
i was up all night flashing wms
i used mtty software so many times that its commands are like hard weird in my brain cant get them out now....lolzzz
my stubborn uni was still stuck on the same dead screen but the only fun thing was that every time i flashed a new wm it used to get stuck on diff colours blue red green black...lolzzz
i scratched my head and i scratched my ass to an extent that i guess it started thinking lolzzz
i got some nice screw drivers and opened up my uni..
damn dis thing is wicked and messy it has things dat i dont know about n havnt even dreamd of in my stupidest dream i hav been lost in a computer motherboard with some good virus as my friend n some bad scary virus but in my uni motherboard i would neva..!
so i just fixed it back...n it worked for a while n den i dont know what tickled its ass.
busted again...!!
i guess ill hit the HTC service centre.
thanx allot bro
respect for ur effort and help...
Hi
for some strange reason the option "incoming com port" in the blue-tooth setting on my jasjar has disappeared. i was wondering if anyone else faced the same problem or if there is a way around it? editing registry n stuff.
because of this the previously paired devices are working fine but the new devices are unable to search the serial/com port facility on my uni.
i have tried resetting but still no luck.
any suggestions?
also i would really appreciate if someone could give me a solution for reading arabic and other such languages on uni.
(btw i am using i.e.TML 8.5 Rom and when i installed it at first the functionality was present so it cant be a ROM issue.)
...
lol... sorry abt earlier maite! i just realized the ridiculous thing i just did. i was supposed to post the reply to ur prob and then start with my sad story but somhow i managed to skip step one .
i m not expert on the device but i like it very much so i when i got one with my o2 contract i bought another one sim free just so that one would keep other company. as far as ur issue goes i have faced almost the same prob in the past and the solution was
1) rotate the screen 90 to get acess to screws at the bottom of the screen.
2) open the screws screws ... btw u might wana check if they are properly fastend before you try this step as i observed that if the screws are properly tightened this problem may solve itself... carrying on open the screws and that would detach the screen from the hinges.
3) where the hinge comes off strip open the cover a little bit and you will see two connections, one for the backlight and one for display (just like any other LCD screen.
4) press the big grip like thingee i.e. display connector with a flathead screw driver to assure they are properly in place. because in my case the connector had come off and hence was causing the system crash. although in my case the screen was only going blue after a while not the whole color palette.
just try if this one works because i m not sure if imate people are going to be any help in this case. i tried calling them a few months back for the lenscover and they said they dont support this device any more :S.
Hello Guys,
I am posting this thread with a great deal of frustration and of course i'll try to leave the emotions out of this, although it's pretty hard (since that's NOT how i imagined i'll unbox the OPT which i was waiting for, for so long).
Anyways,
I'll cut to the point, I received my OPT package and happily went a head opened the box (hoped not to get a broken phone or anything (like someone who posted a thread here), and indeed the package looked okay and the device looked good (physically speaking).
I started the phone, and i can see the black background white android logo, and then.. Black Screen... I'm telling myself "Ahh that's probably nothing.. let's wait a bit or worse case another restart" waiting didn't help and as you probably know restarts did not help as well.
Okay, since i am not newbie to the android troubleshooting, i said to myself, probably a bad OS boot or some sort of OS issue, let's enter the RECOVERY to reset / wipe / factory reset.
Volume Down + Power Button, can't enter recovery just a Black Screen showing.
Starting the phone again regularly shows the Black Screen but the buttons are glowing blue and if i click on the volume buttons i can hear the sound tick.
Okay, at that point i was getting a bit worried, no recovery, several reboots and Black Screen when going to recovery or normal mode.
So now, i knew i had to go over and search the forums (XDA | One Plus) for more solutions on soft bricked / hard bricked devices.
I found the restoration thread of:
http://forum.xda-developers.com/oneplus-2/general/oneplus-solution-hard-bricked-device-t3183449
Including the QualCom driver method and 2 FULL restoration kits (1 Hidro OS 1 Oxygen).
I followed the steps (trying first the lighter Hidro Kit (without .img's of system etc') finished the process but when it should logon to recovery SAME result.
Then i went ahead and tried the OxygenOS recovery kit, same procedure it finished, phone restarting but same Black Screen.
This is where i am at right now, very frustrated, i raised a TT to the one plus support, i will update how it goes, i assume i passed most of the troubleshooting phases but if anyone has ANY ideas on how to proceed or assist i would be glad to try it out.
In addition i will use this stage to also update on the OnePlus support (refund wise, and TT dealing wise) as i think it's also important to report on the support when actual problems occur and how they handle it.
In any case guys, thanks for reading this, i really hope you will receive your products WORKING as they should, there's not much worse things when it comes to getting a NEW device starting it for the first time and not being able to use it, after waiting for so long for it.
--Video is also attached below.
https://dl.dropboxusercontent.com/u/33088939/20151005_132402.mp4
I will keep you updated.
Thanks & Regards,
Rest in peace. Contact Oneplus support m8 and send that **** back
Sent from my ONE A2003 using XDA Free mobile app
Small Update: I just wish you all to never wait for the OP customer service / technical support. (waiting time is really outrageous for a company which support customers online).
In addition, the technical support team sent me files to download (while i'm explaining her that i tried all of those already) + sending me ROM for OPO (Cyanogen........)
I was in a kind of a shock, while i'm correcting her and telling her there's no CM for OPT and the files she sent me (CM11s?!) are not the correct ones, she sent another mail.
Anyways, i guess you have to go for that "entire process" until they allow you to get a refund.
Hate to type it, but for me it's probably "Never Again" instead of "Never Settle".
CS is the same for most companies, someone in a call centre with little knowledge and a book of instructions to follow. There's no point you saying "I did this already" because they get in trouble if they don't follow the script they have.
I have got the black screen of death too and im a couple of mot=nths into using it
[/COLOR]
Tricepz said:
Hello Guys,
I am posting this thread with a great deal of frustration and of course i'll try to leave the emotions out of this, although it's pretty hard (since that's NOT how i imagined i'll unbox the OPT which i was waiting for, for so long).
Anyways,
I'll cut to the point, I received my OPT package and happily went a head opened the box (hoped not to get a broken phone or anything (like someone who posted a thread here), and indeed the package looked okay and the device looked good (physically speaking).
I started the phone, and i can see the black background white android logo, and then.. Black Screen... I'm telling myself "Ahh that's probably nothing.. let's wait a bit or worse case another restart" waiting didn't help and as you probably know restarts did not help as well.
Okay, since i am not newbie to the android troubleshooting, i said to myself, probably a bad OS boot or some sort of OS issue, let's enter the RECOVERY to reset / wipe / factory reset.
Volume Down + Power Button, can't enter recovery just a Black Screen showing.
Starting the phone again regularly shows the Black Screen but the buttons are glowing blue and if i click on the volume buttons i can hear the sound tick.
Okay, at that point i was getting a bit worried, no recovery, several reboots and Black Screen when going to recovery or normal mode.
So now, i knew i had to go over and search the forums (XDA | One Plus) for more solutions on soft bricked / hard bricked devices.
I found the restoration thread of:
http://forum.xda-developers.com/oneplus-2/general/oneplus-solution-hard-bricked-device-t3183449
Including the QualCom driver method and 2 FULL restoration kits (1 Hidro OS 1 Oxygen).
I followed the steps (trying first the lighter Hidro Kit (without .img's of system etc') finished the process but when it should logon to recovery SAME result.
Then i went ahead and tried the OxygenOS recovery kit, same procedure it finished, phone restarting but same Black Screen.
This is where i am at right now, very frustrated, i raised a TT to the one plus support, i will update how it goes, i assume i passed most of the troubleshooting phases but if anyone has ANY ideas on how to proceed or assist i would be glad to try it out.
In addition i will use this stage to also update on the OnePlus support (refund wise, and TT dealing wise) as i think it's also important to report on the support when actual problems occur and how they handle it.
In any case guys, thanks for reading this, i really hope you will receive your products WORKING as they should, there's not much worse things when it comes to getting a NEW device starting it for the first time and not being able to use it, after waiting for so long for it.
--Video is also attached below.
https://dl.dropboxusercontent.com/u/33088939/20151005_132402.mp4
I will keep you updated.
Thanks & Regards,
Click to expand...
Click to collapse
So the phone should be responsive even if you cant see the screen. SOOO forget letting it drain, but instead, connect it to pc and install latest twrp. Or crm. Unlocking the bootloader may be difficult as you have to use the power and volume buttons to choose yes or no but i think it starts on yes so just press the power button. Now copy over any rom and gapps (i used exodus and lollipop gapps). Flash them and the phone will boot up surprisingly quickly. This will hopefully stop you from wasting time with support teams that are already overloaded with queries. I hope this helped
I have the same problem I dont know what to do! please someone help !
This is really old news, I'll just add that I've sent the device back and got my money back,rocking a new lg v10 and happy a hell.
Sent from my LG-H960 using Tapatalk