Tmobile-us hd2 hair line crack - HD2 General

i bought 2 hd2 on the release date and just today i notice a hair line crack in the top left body corner, on both phones. has anyone seen this.

mine has a small seem on the top left corner...

is it a seem or is the case starting to crack, the way iphone did...i had many htc phones and this is the first i see with this. i called Tmobile n they said to go get a replacement from where i bought it.

Looks to be a seem that is not bonded as well as the others. You can see a seem in every corner if you look closely in the same spot around the phone. However the one on the top left is the least pretty. Probably the last one to be closed with the hardware inside so they couldnt seal it quite as well.
Thats my guess at least.

its just the seals, and as said, might be a bit weak. I've got it in 3 corners of my phone but I'm not bothered...

could someone upload a picture? thx.
my friend and i bought our hd2's at german t-mobile store.
his one had an issue with the display, it had no balanced light (hope you understand )
he gave it to the store and after 3 days he got a new one.
now our two devices works pretty well.
DN41

I just look at it and mine has the crack too.

Theyre just the seals guys.
Now, do any of you have a hair thick crack on the back of the battery cover?
Can I get the battery back replaced?

could someone pls post a pic?
cant imagine what you mean
thanks
DN41

I have one as well, top left corner where the phone round off. (will try and post pic l8r) This reminds me of the Treo Pro I have which experienced numerous hairline cracks and stood on a shelf one month after i bought it...only brought it out to play cuz of the chefs here who did a rom for that.
Hope we dont have the same issues with the HD2!!!!

mines has some too but i think their just seals i will check my gf hd2 when shes around see if its just mine

Mine too
My T-mobileUS HD2 has these cracks too .. however I am not worried... If you look at the design they had to seal the phone somewhere.. and thats why you see the cracks at the corners...
I mean other phones will have different lines going around and this is so they can seal it properly and use design to hide it... HD2 almost looks like unibody construction so they have small cracks on the corners...
I never even noticed these until I read this thread... thanks to the guy who started this... now all these people are worried....
Its okay.. your phone is not going to fall apart... lol

I just checked my hd2 and found cracks on all 4 corners. I'm a bit worried. I guess ill give tmobile a calll tomorrow.

Guys, those are seals, not cracks!
EVERY HD2 has four of them. One in every corner.
They're by design, it's just the way the HD2 is constructed.

C:Sharp! said:
Guys, those are seals, not cracks!
EVERY HD2 has four of them. One in every corner.
They're by design, it's just the way the HD2 is constructed.
Click to expand...
Click to collapse
Right, so some phones must just magically seal themselves, hence most people not having such visible cracks.

Anyone want to post some photos so we can take a look?

They're visible on all HD2s, if you look closely enough.
There's one in every corner on every HD2. Cause that's the way the HD2 is constructed.
There has been a thread on this months ago.

cant imagine...
could someone please post it?
DN41

Look at the round corners of your HD2, if you look closely, you can see fine lines there.
Here you go, one straight line in every corner. They're just seals, nothing to worry about.

thanks, now i see
but i think mine got it only right down, nowhere else.
DN41

Related

Update: Little cracks in HD2 housing, 100% sure they are cracks

My two weeks old HD2 that I keep in one of these soft rubber cases has little cracks in the topcorners of the housing. At first sight it looks like its stripes from the factory mould but under a magnifying glass they appear to be cracks. The cracks go from the edge all the way down to the bottom of the device.
I am pretty sure it never dropped and I am carrying it in my jacket.
Does anyone else have these little cracks?? I am going to return it for warranty but would like to know if I am the only one.
These cracks remind me a lot of se Experia
Thanks for reactions.
It is not possible to post pictures as the cracks are to tiny to show on a photograph.
UPDATE:
I am 100% sure that they are cracks now. I checked with a colleagues new HD2 and she doesn't have any cracks or lines whatsoever. I am going to return it to store later on. Before I take it back, I will try to shoot some daylight pictures with a Macro lens.
Pictures would help
If you can't even se them without a magnifying glass, why bother?
When I look at my device, I have these "cracks" in three cornes. Bottom right, bottom left and top left. However I really do not think theyre cracks, since theyre perfect straight and all in the same position of the corners.
Halle said:
If you can't even se them without a magnifying glass, why bother?
When I look at my device, I have these "cracks" in three cornes. Bottom right, bottom left and top left. However I really do not think theyre cracks, since theyre perfect straight and all in the same position of the corners.
Click to expand...
Click to collapse
Thats what I thought first, but the two at the bottom aren't completely through yet. One has just started and is about one millimeter and the other is halfway down.
I believe the integrity/strength off the case is completely gone with these cracks. Anyway: The device is two weeks old....
Dust2Dust said:
The device is two weeks old....
Click to expand...
Click to collapse
get it swapped out for a new one if its so new.
I can see these "cracks" on mine, in all 4 corners, all at the same place, and all in exactly straight lines. I suspect it's just the way the casing is put together, and I'm certainly not concerned.
same here, only one goes to the front edge and looks like a crack, the other 3 look like mould marks.
yes i found it too on top near speaker and on right side, i noticed it the 1st day but its too minor unless if u see it very closely
it is not cracks
its just the way the case is sealed - the're not cracks
Every HD2 has these "cracks" which are not cracks at all. When manufacturing the housing the sides are bent up and meet at the corners and are then sealed. Due to tolerances in one HD2 You can see more in one some less. I have them clean and straight in all four corners visible w/o magnifying glass.
Just take a close look and think how the housing is produced. Somewhere on the net You can find pics of a completely disassembled HD 2. Unfortunately I dunno the link anymore .........
troed said:
Every HD2 has these "cracks" which are not cracks at all. When manufacturing the housing the sides are bent up and meet at the corners and are then sealed. Due to tolerances in one HD2 You can see more in one some less. I have them clean and straight in all four corners visible w/o magnifying glass.
Just take a close look and think how the housing is produced. Somewhere on the net You can find pics of a completely disassembled HD 2. Unfortunately I dunno the link anymore .........
Click to expand...
Click to collapse
I am sorry but there is no bending of producing these cases. they are produced in a vacuum mould as far as I know.
The thing is that they are not all the same and in one corner not all the way through. I am gonna try to shoot some pics later on tonight.
Dust2Dust said:
I am sorry but there is no bending of producing these cases. they are produced in a vacuum mould as far as I know.
The thing is that they are not all the same and in one corner not all the way through. I am gonna try to shoot some pics later on tonight.
Click to expand...
Click to collapse
you are right they are not all the same
It is not cracks
I checked with a colleagues new HD2 and she doesn't have any cracks or lines whatsoever. I am going to return it to store later on. Before I will try to shoot some daylight pictures.
mine is the same, 2 "cracks" or lines at the bottom, they are so barely visible, i think it happened after i dropped it gently on my desk, but all is well i wouldnt worry about it
Dust2Dust said:
I checked with a colleagues new HD2 and she doesn't have any cracks or lines whatsoever. I am going to return it to store later on. Before I will try to shoot some daylight pictures.
Click to expand...
Click to collapse
Wait her to heavy use it for some time and You will see cracks, which are not cracks
Why ?
Case = metal (no vacuum-mold possible): in production the case is bent from a flat raw metal plate to the configuration of the housing very precisely.
Then the surface is treated, sealed and covered with (powder?) varnish.
So far: no cracks (which are not cracks at all !)
Now You unpack it: still no cracks to be seen (Which still are not cracks at all).
When playing around and/or heavy use the HD 2 (which it is meant for) it gets hot = metal expands (naturally), the varnish NOT ! NOW You start to see the meeting points of the casings sides as "cracks" in the VARNISH.
BUT STILL THERE ARE NO CRACKS IN THE HOUSING.
You better buy a crappy phone of plastic, there You will have cracks only after light dropping on the table
troed said:
Wait her to heavy use it for some time and You will see cracks, which are not cracks
Why ?
Case = metal (no vacuum-mold possible): in production the case is bent from a flat raw metal plate to the configuration of the housing very precisely.
Then the surface is treated, sealed and covered with (powder?) varnish.
So far: no cracks (which are not cracks at all !)
Now You unpack it: still no cracks to be seen (Which still are not cracks at all).
When playing around and/or heavy use the HD 2 (which it is meant for) it gets hot = metal expands (naturally), the varnish NOT ! NOW You start to see the meeting points of the casings sides as "cracks" in the VARNISH.
BUT STILL THERE ARE NO CRACKS IN THE HOUSING.
You better buy a crappy phone of plastic, there You will have cracks only after light dropping on the table
Click to expand...
Click to collapse
Never heard such nonsens.
Only part metal in the housing is the batterycover.
ive got them too on all 4 corners.as well as on the bottom from where the battery cover to the headphone jack. its a bit hard to explain. but i thought it was from manufacturing.
ive got pics of them but cant show them cos im not allowed to link to them. stupid unnecessary restrictive rules...
I have them too, surprise surprise. How many people have to point out that they are not cracks and are from the way the phones are produced. Everyone I know has them in the corners as well. Take it back if you want to but they probably tell you same thing. I've never seen such "perfect" cracks in all my life, it's just amazing.

Help, Newton's Rings! (Oily rings appearing beneath screen)

I've heard of this problem happening on other devices (see here, here, here, and although not what mine looks like, here), but I was wondering what I can do about this problem. This is called Newton's Rings, I believe, and there's a nice wikipedia article about it. Apparently it's a problem under the screen.
It's an oily smudge. It appears to be made up of asymmetric rainbow-colored rings and is apparently under the screen. It is only visible in indoor lighting in certain angles, and is less visible when the screen is on. When pressure is applied around this spot, it appears to shift slightly. It's been present for over a week on my device without much change.
The HD2 has a capacitive screen, so the method to correct these spots (the "duct tape method") is said not to work. How can I fix this problem? I'm pretty sure I didn't cause it since I was careful with my device--it could have been there (most likely) from the time of purchase.
Should I ask for an exchange at my local T mobile store? Should I try duct tape or a vacuum cleaner to suck the screen forward, or should I try to open the device up and detach the screen, or should I beg for a return?
Help!
PS: You might want to check your HD2's as well...
*deleted*
*deleted*
I think you would have to have a resistive screen to even have this problem. A capacitive screen doesn't have these "layers." And, it requires a curvature to induce the inference rings which a hard glass screen with no layers doesn't have.
I followed a couple of them threads some time ago, and if I remember correctly some users which had this problem you're postin' about have had their hd2 replaced by htc cause it should fall under warranty terms. Return it to your local t-mo store and ask for a replacement. Should they deny that, try calling htc customer care and see if you can send it in to corporate for repair/exchange. I'd recommend that you try official ways first before attempting to disassemble it or to fix it by yourself as you may end up voiding your warranty..
Since you have a US T-Mobile HD2, and it has been less than 14 days and within the return period, you should be able to get it replaced at the store.
This is obviously a problem with the screen and you shouldnt try to fix it in any way. If you have installed or modded it in any way then return it to stock condition and take it back to your store. They are obliged to give you a replacement as it is a faulty unit. do not accept anything less.
Mark.
First of all, why in the hell would you buy such a device with incredible screen real-estate... and NOT place a screen protector on it?
My screen hasn't even been touched by human hands. Let me guess, the next thing you're going to tell us is your device has a scratch on the battery cover...
Having a case on the device would have prevented such an incident from occurring in the first place. Problem solved.
Take better care of your investments folks...
Reignzone said:
First of all, why in the hell would you buy such a device with incredible screen real-estate... and NOT place a screen protector on it?
My screen hasn't even been touched by human hands. Let me guess, the next thing you're going to tell us is your device has a scratch on the battery cover...
Having a case on the device would have prevented such an incident from occurring in the first place. Problem solved.
Take better care of your investments folks...
Click to expand...
Click to collapse
I seem to be confused about why you need a screen protector when the screen is glass? I was under the impression that glass screens won't scratch. I can't see how a screen protector would protect a glass screen from pressure, so what's the point?
LOL TRUE!!!!!!!! ^
chrys9989 said:
I seem to be confused about why you need a screen protector when the screen is glass? I was under the impression that glass screens won't scratch. I can't see how a screen protector would protect a glass screen from pressure, so what's the point?
Click to expand...
Click to collapse
dbriese said:
LOL TRUE!!!!!!!! ^
Click to expand...
Click to collapse
Alright, well... I'm not even going to dignify myself a response to your first question... for obvious reasons.
As for pressure... what PRESSURE could you possibly be applying to your device that is apparently going to render the screen useless? It's a ****ING Pocket PC, don't mistreat it. Protect your investments... it's common sense.
Seriously though, your first question... RETHINK exactly what it was that you had asked me... and then I'm pretty sure you'll realize the stupidity.
Reignzone said:
Alright, well... I'm not even going to dignify myself a response to your first question... for obvious reasons.
As for pressure... what PRESSURE could you possibly be applying to your device that is apparently going to render the screen useless? It's a ****ING Pocket PC, don't mistreat it. Protect your investments... it's common sense.
Seriously though, your first question... RETHINK exactly what it was that you had asked me... and then I'm pretty sure you'll realize the stupidity.
Click to expand...
Click to collapse
I don't get the attitude, I simply asked you, or anyone else who seems to think they need a screen protector on a glass screen; why they feel that way. As far as I know, it's like next to impossible to scratch it, (unless you carry loose diamonds in your pocket) and the pressure comment was me trying to understand why you feel the need to get a protector. With all that said, I wasn't knocking you wanting one (somebody's got to buy them) I was simply trying to see if I was misinformed about the durability of glass screens.
Heh, my bling-bling may scratch my phone screen That's how you can tell they are real diamonds . Though, you make a good point, glass screen shouldn't scratch, and if anything, a crappy thicker screen protector may hinder the conductivity of your fingers? Just my guess. On a side note, had my ipod touch in the same pocket as my keys once (hate the thing, but it was free) The back got scratched to hell, but the screen was nice and unscathed.
chrys9989 said:
I don't get the attitude, I simply asked you, or anyone else who seems to think they need a screen protector on a glass screen; why they feel that way. As far as I know, it's like next to impossible to scratch it, (unless you carry loose diamonds in your pocket) and the pressure comment was me trying to understand why you feel the need to get a protector. With all that said, I wasn't knocking you wanting one (somebody's got to buy them) I was simply trying to see if I was misinformed about the durability of glass screens.
Click to expand...
Click to collapse
rickyzone said:
Heh, my bling-bling may scratch my phone screen That's how you can tell they are real diamonds . Though, you make a good point, glass screen shouldn't scratch, and if anything, a crappy thicker screen protector may hinder the conductivity of your fingers? Just my guess. On a side note, had my ipod touch in the same pocket as my keys once (hate the thing, but it was free) The back got scratched to hell, but the screen was nice and unscathed.
Click to expand...
Click to collapse
Alright. Well, my apologies for the "disrespect".
I'm merely saying that a screen sleeve, protector, or WHATEVER is how someone could go about preventing the oil corrosion that occurs from natural skin oils on the screen.
This isn't oil corrosion. No disrespect from me either, but this unit actually had a screen protector. And a case. So thanks, but no thanks.
curiousGeorge said:
This isn't oil corrosion. No disrespect from me either, but this unit actually had a screen protector. And a case. So thanks, but no thanks.
Click to expand...
Click to collapse
I had exactly the same situation with my old Hermes (going back quite a few years). I got it through the post from Tmobile and was playing happily with it for about half an hour until I noticed an oily patch exactly as you describe. Rang up Customer Support and they asked me if I had sat on the phone or knocked it in any way.. And this was after having the phone in my possession for 30 minutes HAHA in the end they told me to take the phone to the nearest store to confirm the problem and I got a straight replacement.
I think its caused by a leak in the LCD. You can try, as sugested on other threads to get some tape and try to pull the glass away from the liquid but this would only really be worth trying if your phone was out of manufacturers warranty. Since you have not had your phone long at all you are entitled to a direct replacement under the Sale of Goods Act.
Going back to earlier posts, too much pressure could cause this sort of problem but as stated with a good quality glass which the HD2 has this is very unlikely unless you had an elephant sit on it
More likely the LCD is defective and if the oily patch is noticeble to you then the seller has no other recourse. If I was you I would deal with this matter as soon as possible though so that you get a stisfactory result.
Mark.
Hey guys.
looking at your device, you have the same problem i have on my HTC TOUCH HD, mine had a small point in the middle, and after a few months it become bigger and now my screen wont work properly.
it means when i perss lets say "START" button, it reacts at the X button in the right of the screen.
adter looking over the net and reading about it, i can see a lot of devices from HTC has this problem, guess its a bad building quality who knows.
maybe it got hit a few times at the screen, maybe pressure who knows.
the thing is, CHANGE THE DEVICE before your screen wont react anymore, mine is Resistive screen. so i took a small niddle and lifted the screen from the left (the volume side) and squeezd it a bit, it went out, but a bit more came back after, that means something or some fluid is between tha screen, the Gap maybe i dont know.
ive also tried with a DUCT TAPE - worked for a few minutes than it came back again, but even when the oily part was gone the screen still was reacting not as before.
also there is a bad sound from the place you have the oily part under it' like if you press it with the Stylus or just your finger.
BE CAREFUL with thos devices!
Also ive heard something about PRESSURE differents between cities / countries and simillar can cause the screen defect.
for example - i live NOW in Eilat, its in Israel, and its a very very low place, i go home once a month, to a higher place (300M above), and it happaned since i moved here. it can be one more of the reasons to cause this defect.
well, my device is ruind, it can barely work now sometimes, if i press the screen from all of the sides or lifting it up with a niddle!
and that sucks!
BTW USE YOUR WARRENTY.
dont let HTC run away from their defaults and defects with thos devices, why do we have to pay on their mistakes of not making a good resistance materials for thos devices...its stupid.
specialy when it happanes to a lot of people with the same Devices!
i dont see any APPLE users having thos peoblems with IPOD / IPHONE!
liav12 said:
Hey guys.
looking at your device, you have the same problem i have on my HTC TOUCH HD, mine had a small point in the middle, and after a few months it become bigger and now my screen wont work properly.
it means when i perss lets say "START" button, it reacts at the X button in the right of the screen.
adter looking over the net and reading about it, i can see a lot of devices from HTC has this problem, guess its a bad building quality who knows.
maybe it got hit a few times at the screen, maybe pressure who knows.
the thing is, CHANGE THE DEVICE before your screen wont react anymore, mine is Resistive screen. so i took a small niddle and lifted the screen from the left (the volume side) and squeezd it a bit, it went out, but a bit more came back after, that means something or some fluid is between tha screen, the Gap maybe i dont know.
ive also tried with a DUCT TAPE - worked for a few minutes than it came back again, but even when the oily part was gone the screen still was reacting not as before.
also there is a bad sound from the place you have the oily part under it' like if you press it with the Stylus or just your finger.
BE CAREFUL with thos devices!
Also ive heard something about PRESSURE differents between cities / countries and simillar can cause the screen defect.
for example - i live NOW in Eilat, its in Israel, and its a very very low place, i go home once a month, to a higher place (300M above), and it happaned since i moved here. it can be one more of the reasons to cause this defect.
well, my device is ruind, it can barely work now sometimes, if i press the screen from all of the sides or lifting it up with a niddle!
and that sucks!
BTW USE YOUR WARRENTY.
dont let HTC run away from their defaults and defects with thos devices, why do we have to pay on their mistakes of not making a good resistance materials for thos devices...its stupid.
specialy when it happanes to a lot of people with the same Devices!
i dont see any APPLE users having thos peoblems with IPOD / IPHONE!
Click to expand...
Click to collapse
All touchscreens suffer from defects (yes even ipdods and iphones lol). The trick is to send it back the moment you spot it and not sit on it and wait, hoping it will go away. It wont. You can use the tape method to pull the screen away from the bleed but the liquid will still be there and sooner or later it will just come back.
I noticed a bleed on my OLD hermes the day I got it from brand new, rang up the shop (tmobile uk) and they tried to tell me that I must have sat on it or dropped it. Everyone who purchases a device has a right that it will work for a 'reasonable' amount of time without defects appearing so you have to push your rights and get it changed (not fixed) for a new device.
If your device is out of warranty and you have a bleed on the screen the only thing you can really do is change the screen. These can be found on ebay and not that hard to do. For your Touch HD you can get one *HERE* but you have to weigh up whether its cheaper to just buy a new device or fix the one you have.
And I dont really think atmospheric pressure between different places would have any affect as lcd screens are built to work pretty much anywhere and if that was the case every time someone got on a plane their device would go capput.
Mark.
i know! that sounds not reasonable, but i looked at someone's Thread about that he went out of a plane and he noticed a huge spot in the middle of the screen, and few days later after going back on the flight it was gone.
that thing is very strange.
btw thank you for the link..
liav12 said:
i know! that sounds not reasonable, but i looked at someone's Thread about that he went out of a plane and he noticed a huge spot in the middle of the screen, and few days later after going back on the flight it was gone.
that thing is very strange.
btw thank you for the link..
Click to expand...
Click to collapse
Ur welcome
Mark.

Dust in LCD

I an always overprotective of a new gadget, and the Evo I am getting tomorrow will be no exception. I was looking through a blog and I saw an image of the front glass being removed. They noted how easy it is to remove, and lauded this as a feature. When I see this, all I can think is about the horror I felt when I found a stream of dust particles between the LCD and the glass on my iPhone and my Sprint Hero (and yeah, every single other thing I ever get, somehow).
I was thinking about how much I hate this and I want to avoid it this time around. For those of you that use full body cases, have you ever had this problem? For that matter, has ANYONE ever had this problem? I wouldn't be that surprised if it turned out I am alone in my compulsiveness.
Regards!
Pick it up and blow on it....jk
I highly doubt that anyone has had this prob. The reason why on the video it was like that is because he had already taken the screen of a million time before.
there is a tiny gap in the seam between the screen and the housing and i have already seen dust get in there
however i have not seen any dust under the glass (yet) and i have definitely been watching out for it. i'm hoping my silicone skin that covers the seam will help to prevent dust seepage (like it did with my hero, though my hero eventually got dusted regardless)
The n1 had this issue but i have not seen one post about evo with dust. My evo looks and feels like it was built 10x better then my n1.
i have some dust building up on top left corner...right below the hTc logo
I've had dust under my screen on the top left underneath the htc logo for like 2 weeks. I have no idea how it got there. Very aggravating
Sent from my EVO using XDA App
I use the seidio active case and have no dust. Had the phone since launch day
Sent from my PC36100 using Tapatalk
Evos have had issues with the screen rising up due to improper adhesion.
Solution involves using a hairdryer on hot to gently heat the adhesive while pushing down on the screen.
I am uncertain whether what I stated is the correct method or not. I read it some time ago, and I cannot remember where.
Just noticed quite a bit of dust in the upper left corner of the lcd... Can't unsee it now. Seems there are a bunch of reports of this exact area being a problem.
konfuzed said:
i have some dust building up on top left corner...right below the hTc logo
Click to expand...
Click to collapse
Same here. It is way less noticeable than my hero was.
Top left corner = dust
I noticed dust in the top left corner since 6 days after getting thephone
Sent from my PC36100 using XDA App
We need some pics of phones with this effect. My screen has the dust too. Its bs. It has never been dropped in dirt or near the beach yet when the screen is off its obvious.
Sent from my PC36100
So went to Sprint one day to ask if they could clean the dust that is in the top left corner (which has been done on my previous hero phone a lot) and i was told that they didn't have too because that is normal wear and tear. Like if your car was to get dust in it the dealership wouldn't be responsible. I just laughed in his face and said are you serious. I have all the protection plans and i demanded he go and clean it. Then he tells me that he has to take off my protection screen because he claimed that there was dust under that. Which i know how to put on a screen in dust free area and it was impossible for dust to get under it when the screen is on. This guy was an idiot. So he went in the back and came out moments later saying well we moved the dust off the screen but they couldn't remove it from the phone. I looked at the phone and the dust appeared to be gone. About 15 min later the dust was back. I am not sure was is going on but it is really wierd that all of you have the same dust in the upper left hand corner like mine. Anyone else go to sprint and ask about it? I am curious to here what they have told you. I am going to another sprint store to see what they say to me this time
There is another thread about the same thing. Its probably the headphone jack.
x iFLaWz said:
There is another thread about the same thing. Its probably the headphone jack.
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Click to collapse
It is because of the headphone jack. Its going to happen to all EVO's, just the nature dust and having a jack near the screen like that without being fully protected from the lcd screens.. Case's do help and I've heard of plugs coming out to plug into the jack to prevent dust and moisture getting inside.
All of a sudden silicone caps for ports don't sound so 1995 anymore. Im not sure its the headphone jack, to me it looks like its getting in around the earpiece/speaker. Not sure of that though.
My first handset had dust in the upper left corner.. one of the main reasons I asked for an exchange. My second handset has dust accumulating in the same spot but I'm trying to ignore it.. =\
The Evo I have now has dust in the bottom right corner. Noticeably a large piece about 2mm from the bottom. I got sent a replacement from sprint due to another issue, and right out of the plastic packaging i noticed a LARGE piece of dust right in the middle of the screen. Very annoying, and I sent it back. I cannot believe HTC would let this get through a quality inspection.

Dust under the screen

Hello all,
I've got a week old Desire Z and the only thing thats bothering me is a few bits of dust in various corners of the screen, tiny bits not too large, other than this the phones perfect. I'm contemplating returning the device, however I'm worried the next one maybe worse off, and eventually dust is going to get under the screen it being a HTC, my previous Nexus One had the problem so did 3 other friends and a Desire, all which use similar sealing mechanisms.
Do any of you chaps suffer from the same problem?
Regards,
Akshay
I haven't noticed any dust in mine -- but I did in one of my previous phones.
As long as its not a big flake of dust right in the middle, I wouldn't sweat it. Like you said, the next one could be worse (unless you can go into a store and they'll let you open boxes and look)
Mine came with what appears to be a very slight scratch bottom right, but when the phone's on you cant see it at all
I have one on my screen too. It's not small, it's on the edge of the screen, right on top, below the HTC logo. When I pick up the phone, it's not visible much, but when you look at the phone lying on your desk then I see it and it bugs me.
I was hoping there is a way to get rid of it. Like turn the phone upside down and switch on vibration, or shake the phone. Any ideas?
schriss said:
I have one on my screen too. It's not small, it's on the edge of the screen, right on top, below the HTC logo. When I pick up the phone, it's not visible much, but when you look at the phone lying on your desk then I see it and it bugs me.
I was hoping there is a way to get rid of it. Like turn the phone upside down and switch on vibration, or shake the phone. Any ideas?
Click to expand...
Click to collapse
Anything in there is probably sandwiched in pretty good. Some things to consider trying are giving the phone some hard taps on the edge, to try to dislodge the dust and move it to a non-visible area (this could also shatter your screen or dislodge some important component) or maybe try dissembling the phone till you can get to the edge of the screen and try some high-pressure air...
aksd said:
Hello all,
I've got a week old Desire Z and the only thing thats bothering me is a few bits of dust in various corners of the screen, tiny bits not too large, other than this the phones perfect. I'm contemplating returning the device, however I'm worried the next one maybe worse off, and eventually dust is going to get under the screen it being a HTC, my previous Nexus One had the problem so did 3 other friends and a Desire, all which use similar sealing mechanisms.
Click to expand...
Click to collapse
I got dust in the bottom left hand corner of my screen. I went to sleep with a clear screen and woke up with a good portion of the corner pretty well dusted, about the diameter of a dime.
I sent it in for a warranty replacement, and it hasn't happened again with the new one in 5 months.
I'm done with HTC phones for now. Two of my last high end HTC phones had either dust or stuck/bad pixels and while materials seemed high quality, build quality was really poor. That dust was not there when I bought it, it must have made it in there, this should never be allowed to happen.

Is everyones like this??

I have just got my DHD, have two Desires and a Wildfire, and have been very happy with the build quality on them all so far. But on the DHD apart from the sim cover issue which seems to be well covered here, has anyone noticed the edges of the screen??? to me it seems the screen is to low in the case, on mine if yu run your finger across the screen towards the side of the phone, the case seems higher than the screen, and is quit a rough edge to it.
This is all round the edge of the phone. The screen seems to be aligned in the casing, it just seems as if it sits low and not flush with the side of the case.
Are they all like this? Or is this another build issue with the DHD.
Other than this, I am more than happy with the phone, and can put up with it, if there are more like it, but as I only have a seven day exchange, I would rather get one that is correct, if even this is a fault.
Cheers
Yeah mine is like that and prefere it as I don't use screen protectors so if your phone is placed on a surface the screen it self wont be in contact so wont get scratched easy. Weather or not that is reason for this I don't no but I do prefere it. Although they could of made the edges better as they are slightly to rough
Sent from my Desire HD using XDA App
volvo940seturbo said:
I have just got my DHD, have two Desires and a Wildfire, and have been very happy with the build quality on them all so far. But on the DHD apart from the sim cover issue which seems to be well covered here, has anyone noticed the edges of the screen??? to me it seems the screen is to low in the case, on mine if yu run your finger across the screen towards the side of the phone, the case seems higher than the screen, and is quit a rough edge to it.
This is all round the edge of the phone. The screen seems to be aligned in the casing, it just seems as if it sits low and not flush with the side of the case.
Are they all like this? Or is this another build issue with the DHD.
Other than this, I am more than happy with the phone, and can put up with it, if there are more like it, but as I only have a seven day exchange, I would rather get one that is correct, if even this is a fault.
Cheers
Click to expand...
Click to collapse
Yes they are. Maybe it's designed to hold the screen higher when you put the phone face down, so it doesn't get scratched. Anyway if you put a screen protector (and I advise you to do it), it'll be perfectly flat.
Cheers everyone, feel a whole lot better knowing this. As I said other than that I am more than happy with my new toy. Soo many additional features from the standard Desire.
Only issue I have is affording a Desire Z as well to complete the collection
Cheers again, a screen protector is my next purchase, already have the htc leather pouch coming, as I have these for the other two Desires and my Wildfire, also have a gel skin coming as well, but will see when it comes if I am going to use it.
Any tips on a good screen protector to get?
Yep...go to the Accessories section or Ebay and Google should help you with your quire...
Cheers,
M_T_M
Your friendly Mod
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