No Exchange push mail support after all?! - Legend General

I bought the phone because it was supposed to have Exchange Activesync support, which i believe is by default a push solution, where new e-mail, contacts and calender appointments are automatically pushed as they are received/created.
However, after setting up the the Exchange account on HTC Legend, the default option was to sync ever 15 minutes ?! That is not push at all!
I then manually changed the option to "sync as items arrive", which by normal logic should be push. However, when this option is turned on, it seems the phone is continuously looping through e-mail, contacts and calendar, communicating over the network all the time. At least that is what it looks like from the animations on the sync screen.
That is NOT what push mail should be - such behaviour would suck out the battery life real quick.
So does anyone here know, is the push mail thing on HTC LEgend just a hoax or what is going on ?!?

Enabling the "sync as items as arrive" should have done the trick. However in some cases it's also necessary to enable the "Data Roaming" option. Have you tried enabling Data roaming?
ps.
I use the default Exchange support as well as Moxier mail to sync two Exchange server accounts. I use Push mail for both accounts and it works flawlessly.

This is a old topic but if it really doesn't work out, try with the stock AOSP/CM6.1 Email.apk instead of HTC's Mail.apk
Reads as "Automatic (Push)" in the settings

Related

gmail is pulling down stuff in my spam folders

I configured the WM6 email application to pull my gmail, however it's not pulling just the stuff from my gmail inbox, but also stuff that's been moved to my deleted/spam folder via filters i've created.
what i'd like to do is
- just pull stuff from my inbox
- only keep 1 or 2 days worth of gmail messages on my phone
Is this possible? I tried the java gmail client but it was awful.
Try emoze for gmail.
skenobi said:
Try emoze for gmail.
Click to expand...
Click to collapse
Well, I installed emoze but have no idea how to use it. I went to download the user manual from emoze.com but it says it's not available because it's being updated.
I'm using the gmail gateway, no PC involved at all, I ran emoze and entered my username, password and configured the various options, after that it said something about synching, reached 100% and now nothing.
It just shows my username, a greyed out send box, a sign out box, log, settings and accounts button as well as an OK in the upper right. I have no idea how to get or send email via gmail with this app.
Sheesh, the MS application actually pulls down email from my outbox when i send it from my PC. Nice.
I also registered for the emoze forums but need to wait for someone to approve my application.
ok, i think i see, looks like it created a mail account in messages by itself. however i didnt really get a chance to look because my battery is almost dead. apparently i'm going to have to tweak how often messages are pulled. my battery is fine all day with every 10 minutes for exchange, but adding emoze drained it in a few hours.
robroth said:
ok, i think i see, looks like it created a mail account in messages by itself. however i didnt really get a chance to look because my battery is almost dead. apparently i'm going to have to tweak how often messages are pulled. my battery is fine all day with every 10 minutes for exchange, but adding emoze drained it in a few hours.
Click to expand...
Click to collapse
If you click on the Accounts button and then Open Account (there should already be one account installed there already by now), you can select "push every 30 minutes" for instance. When it's not pushing, emoze goes into "sleep" mode. So battery drain should not be much of an issue. Incidentally, you may STILL select "Always On". Your mileage may vary i suppose...
And you can select your own range of Active Hours. Mine is only on manual i.e. only turned on when I'm on the move. Otherwise, I have my gmail account (the one that's tagged to emoze) to automatically forward email to any of of my OTHER gmail or POP accounts (the ones I use on my desktop at the office daily)
Not as ideal as "always on" blackberry email, but I stopped paying for my blackberry account coz, long term, it just ain't worth it for me. (I was using my Blackberry account on my Dopod 838Pro)
One man's meat... (and all that).
Does Gmail calendar sync work? I keep selecting that checkbox, but when I go back to that screen it's unchecked and no calendar events are being pulled down.
robroth said:
Does Gmail calendar sync work? I keep selecting that checkbox, but when I go back to that screen it's unchecked and no calendar events are being pulled down.
Click to expand...
Click to collapse
I assume the calendar sync on Emoze is supposed to work with Google Calendar (?).
In any case, I don't use it since I only sync the onboard organizer items (Calendar, Tasks, Notes, Contacts) with my Outlook PST file at home or office via Activesync/PocketInformant .

Outlook sync times

Hi all,
I know that i can manage my sync times for hotmail by going
start>messaging>menu>options>hotmail>sync schedule
so i can basically only get my hotmail emails during the day, or when i want them, but there doesn't seem to be a similar option with outlooks direct push.
just wondering is it a possibility, or am i missing something simple?
many thanks
The reason why you can choose not to sync during the night with your hotmail is because you need to check periodically if there is new mail on hotmail, thus using the internet connection regularly.
Push mail works the other way around: whenever the server gets a message, it will contact your device and tell it that there's new mail.
I think that for stopping Pushmail from sending you mails at night you need to change a serverside setting, because it is the server that does the work.
thank you very much for your help mate
i'm with you now!
You can set the schedule of your Exchange email by going to Programs > ActiveSync> Menu > Schedule
In Schedule you can set how often to sync for peak and off-peak times, so what you would probably want to do is set your off-peak times to "Manually" or "Every 4 hours" etc.
At the bottom of the page there is a link that directs you to the page of adjusting the Peak Times.
Hope this helps you.
Cheers
Marcieking said:
The reason why you can choose not to sync during the night with your hotmail is because you need to check periodically if there is new mail on hotmail, thus using the internet connection regularly.
Push mail works the other way around: whenever the server gets a message, it will contact your device and tell it that there's new mail.
I think that for stopping Pushmail from sending you mails at night you need to change a serverside setting, because it is the server that does the work.
Click to expand...
Click to collapse
Sorry but that's wrong.
Hotmail is now pushed to WM6.1 phones when you use the Live Wizard to set it up. (Other webmail emails will need a 3rd party app).
If your Outlook is Exchange Push, then you should have the same settings for both.

new gmail push service...

Has anyone tried it yet?
http://www.google.com/mobile/products/sync.html#p=winmo
It supposed to bring the 'push gmail' feature.
Yes I'm using it since yesterday and it's working great.
ditto here, working quite nicely. Although is there a way to sync with two exchange servers at the same time? (that I don't have to pay for an extra service for). I would really like if I could connect with my works exchange server and my personal gmail one at the same time, but without having to go through the hassle of buying a service and paying monthly fees for the push service.
Any ideas?
works great just started to use it a bit of a pain to setup but didnt take too long.
yah...using it...quite good...
I'm having problems with this..
tried setting it up a few times but wouldnt sync. finally only sync'd when i connection to my wifi at home. As soon as i disconnect the wifi, the sync doesnt work anymore. wondering if its a t-mobile issue. cant seem to find any settings for activesync to use 3g instead of wifi. had it setup using imap with no problems what so ever. Anyone else have this issue?
Hi,
i am new about the push mail feature :
What i believed was(need to be confirmed or denied ;-):
With the gmail push, i wouldnt have anymore to
press a send/receive button in order to check my Gmail emails.
Each time i receive a mail on that account, i would be
informed nearly in realtime on my topaz, like with sms.
So i configured my gmail account like in:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
except i put [email protected] instead of @googlemail.com
(else wasnt working for me)
My topaz was connected via activsynch
so a kind of folder synchro occured
With a "Gmail" folder
and (translated from french) subfolders:
inbox/"sendbox"/drafts/"shifting"/sent/deleted/personal/professionnal/received
But then no mails appeared in them, so had to go to
parameters/"email configuration" to set again my gmail account
(strange to have to do it twice)
And so a "Gmail" subfolder(to Gmail folder) appeared
with new sub-subfolders :
drafts/bin/sent messages/spam/"followed"/"all messages"
and then my previous Gmail's emails appeared
Last i went to parameters/communication/Microsoft direct Push
to set it "on"
I tried for a test to sent a mail to my gmail account
but 45mn later still no notification of a new mail in my Gmail box
(ps: in the accounts settings, window where you have["sms/mms"; "email outlook";"Gmail"; "new account" with tabs "accounts"/message/adresse/storage]), my gmail account is set to 15mn in "send/receive planification")
If i synchronize via programs/ activesync from 3g: no newmail
If i synchronize via programs/ activesync from usb connection my pc:
i got the new mail
The only interest in the push feature i saw was to save battery (topaz doesnt have to send/receive each 15mn automatically)
and be informed quickly when you have a new mail.
sorry for my ignorance, and thanks in advance for any help
regards
no replies still ?
up
No attachments
I've noticed that I can't receive any attachments with my mail. This is even after I have changed the email settings to receive all attachments in activesync and email account options.

HTC Mail vs. Gmail App

Ok... so I've recently migrated to Android after several years of WinMo Standard - Windows CE - 5.0 - 6.0 - 6.1 - 6.5.
So far I like Android and I love this phone... never had anything has fast or with such a great screen.
With that being said I'm having several issues that I wanted to run by the people here and see what ya'll thought.
Quick setup background - I have two email accounts I like to use - Gmail and Yahoo. I have all of my conacts in gmail organized the way I like it. Also, I recently gave up on using MS Outlook to manage my contacts and calendar and now use Gmail and Google Calendar to manage those two exclusively.
So here goes my impression/questions/issues - hoping someone can shed some light on it.
In the past with WinMo I could set up POutlook to sync with gmail/g-calendar/google contacts by configuring m.google.com as my activesync/exchange server. Everything seemed to work great. Now however I cannot decide if I should set up the accounts on the INC to sync via exchange or google.
So first question - when using HTC Mail and setting up my gmail account as an exchange server account is it "true" push?
If it is why would anyone want to use the gmail app?
Next - when I set my calendar to sync via exchange it randomly takes my entries and duplicates them on places the duplicate on the day before the original one. Any idea why? When I remove the active sync calendar and have it sync with my google account everything is correct... this is strange to me since its pulling the same data from the same place, my google calendar.
I'm sure I'll add more confusing and rambling thoughts after I continue to mess with this thing.
Thanks!
from my understanding the gmail is instant push and the htc mail app refreshes every 5 minutes (minimum). if this makes a difference to you then it should make your decision easier. hope this helps
anywhereman said:
Ok... so I've recently migrated to Android after several years of WinMo Standard - Windows CE - 5.0 - 6.0 - 6.1 - 6.5.
So far I like Android and I love this phone... never had anything has fast or with such a great screen.
With that being said I'm having several issues that I wanted to run by the people here and see what ya'll thought.
Quick setup background - I have two email accounts I like to use - Gmail and Yahoo. I have all of my conacts in gmail organized the way I like it. Also, I recently gave up on using MS Outlook to manage my contacts and calendar and now use Gmail and Google Calendar to manage those two exclusively.
So here goes my impression/questions/issues - hoping someone can shed some light on it.
In the past with WinMo I could set up POutlook to sync with gmail/g-calendar/google contacts by configuring m.google.com as my activesync/exchange server. Everything seemed to work great. Now however I cannot decide if I should set up the accounts on the INC to sync via exchange or google.
So first question - when using HTC Mail and setting up my gmail account as an exchange server account is it "true" push?
If it is why would anyone want to use the gmail app?
Next - when I set my calendar to sync via exchange it randomly takes my entries and duplicates them on places the duplicate on the day before the original one. Any idea why? When I remove the active sync calendar and have it sync with my google account everything is correct... this is strange to me since its pulling the same data from the same place, my google calendar.
I'm sure I'll add more confusing and rambling thoughts after I continue to mess with this thing.
Thanks!
Click to expand...
Click to collapse
i had issues with gmail not pushing properly when set up as an exchange account via HTC mail. other than the push issue, i consider the HTC app superior in every way.
I just set the HTC mail to manual, turn off the notifications to HTC mail. I set gmail it notification on, then every time gmail pushes in the mail I check it with the HTC mail. After I check it the notification goes away.
This way you can still use HTC mail without it waisting battery power every 5 minutes pull checking.
I just set the HTC mail to manual, turn off the notifications to HTC mail. I let gmail push it notification still on, then check it with the HTC mail. After I check it the notification goes away.
HolyGrail said:
I just set the HTC mail to manual, turn off the notifications to HTC mail. I set gmail it notification on, then every time gmail pushes in the mail I check it with the HTC mail. After I check it the notification goes away.
This way you can still use HTC mail without it waisting battery power every 5 minutes pull checking.
Click to expand...
Click to collapse
Great idea! I'll have to remember this when my EVO arrives next week.
HolyGrail said:
I just set the HTC mail to manual, turn off the notifications to HTC mail. I let gmail push it notification still on, then check it with the HTC mail. After I check it the notification goes away.
Click to expand...
Click to collapse
might do this. thanks for the idea
If you set up your gmail account as an exchange account using m.google.com you can get push by changing your check frequency to "as arrive".
The issue I'm having is that the HTC Mail application wont open any attachments from my gmail account set up through exchange. I just get a message "The file cannot be opened because it is corrupted."
If I open with the gmail application it works fine
As a regular Gmail user, I find the Android Gmail app is superior to the HTC mail app. It gives me the same features I have when using a computer... like marking a star on a conversation, viewing different labels, and since I have multiple email addresses that my Gmail account polls, the Gmail app lets me see which of my email addresses was the recipient. It's right there in the label on the email list, without having to open each mail and look at the address information.
If you don't use Gmail, or have multiple email addresses that AREN'T automatically polled by your Gmail account, I'd agree that HTC Mail is nice. But for me it takes away too many of the nice Gmail features that I use. My $.02
jdoo said:
If you set up your gmail account as an exchange account using m.google.com you can get push by changing your check frequency to "as arrive".
The issue I'm having is that the HTC Mail application wont open any attachments from my gmail account set up through exchange. I just get a message "The file cannot be opened because it is corrupted."
If I open with the gmail application it works fine
Click to expand...
Click to collapse
This doesn't push. It pulls. If you look closely you will see a refresh icon flash in your notification bar every 5 seconds. Extreme battery usage.
As far as opening up your attachments, set it for Imap. Its the only way I got it to work for attachments.
Solomente said:
As a regular Gmail user, I find the Android Gmail app is superior to the HTC mail app. It gives me the same features I have when using a computer... like marking a star on a conversation, viewing different labels, and since I have multiple email addresses that my Gmail account polls, the Gmail app lets me see which of my email addresses was the recipient. It's right there in the label on the email list, without having to open each mail and look at the address information.
If you don't use Gmail, or have multiple email addresses that AREN'T automatically polled by your Gmail account, I'd agree that HTC Mail is nice. But for me it takes away too many of the nice Gmail features that I use. My $.02
Click to expand...
Click to collapse
Expect copy and paste from it, which I use a lot.
i like gmail app, because there is a delete button haha
htc one need to hit menu and hit delete.
Gmail...
I found using the Gmail app and the HTC Mail separately, I was killing my battery faster.
What I ended up doing, was having GMail PULL my pop mail, and then I'd just pull it all through the gmail app. Helped my battery life a great deal.
Pro's - Everything in one place, Easy batch delete
Con's - I have to TELL it to load the entire message (Show Picture). In HTC I didn't have to do that.
Other than that, I'm happy to have everything centralized.

Accounts & Sync - Scheduling?

Hey all, I'm lost on this, maybe I cannot find the feature.
How do you schedule syncing? I can go into settings-accounts & sync, but I don't see anyway to set it up to lets say automatically sync ever hour or every 2 hours.
I'll use my gmail accounts as an example. How can I get them to sync on a schedule, not when the phone itself wants to sync them. Thanks!
Yeah I think I'm a moron becasue I coudn't find the sync buttons anywhere. In my G1 it was pretty easy to find, but not on this phone.
Think button is in accounts, scheduling does not exist here. I think this feature is in droid x
If you go to accounts and do a long touch on your selected account the settings for it will appear. Within this you can change the frequency that your email syncs.
Gmail syncs automatically and its push, that means as soon as you get an email the phone will download it, there is no time to set.
the other accounts (via email app) you can just press the menu button and go to settings when you are in the account and tell it how often you want it to check (5, 10, 15 mintues, etc)
dq13 said:
Gmail syncs automatically and its push, that means as soon as you get an email the phone will download it, there is no time to set.
the other accounts (via email app) you can just press the menu button and go to settings when you are in the account and tell it how often you want it to check (5, 10, 15 mintues, etc)
Click to expand...
Click to collapse
Im pretty sure Gmail does not have "push". Unless they changed it in TouchWiz, Gmail never had push notifications. I use "Tasker" to schedule my syncing every morning at 4am.
I am not sure how long it's been, but it's been a while. I had a blackberry and HD2 and if you use their Gmail app instead of the email app native from the phone, it will be push and that is why there is no setting where you can change how frequent you want it to check. I can send myself an email from my work to my gmail and my phone will alert me whithin 5 seconds no matter how often I send the email... so it is push

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