Lost T-Mobile UK data settings HTC HD2 - HD2 General

Hi can anyone help. Just put 1.66 ROM into my HD2 all is well apart from no internet connection available. Does anyone have the correct setings for T-Mobile UK internet and data use? Thought this would be a new dawn for my phone now I can't even check emails or get weather updates. I'm gutted. HELP!!!

remove your SIM/SD card and do a hard reset. turn it on with them still removed and set it up. put your SIM card in a it should ask you to choose your provider and install the correct settings. if not, you'll have to get T-Mobile to SMS them to you

settings menu all settings connections connection setup
does that work?
also, in start menu there is usually an icon your sim card puts there to get settings.

access point: general.t-mobile.uk
username: user
password: pass
thats contract settings for t-mobile.

ccherry3 said:
Hi can anyone help. Just put 1.66 ROM into my HD2 all is well apart from no internet connection available. Does anyone have the correct setings for T-Mobile UK internet and data use? Thought this would be a new dawn for my phone now I can't even check emails or get weather updates. I'm gutted. HELP!!!
Click to expand...
Click to collapse
Had the same problem,
Try
Start--->menu---> full menu ---->settings----> connections---->connection setup.

Auto settings puts in a proxy server for t-mobileUK (well mine does sometimes). No idea why!
Remove the check to use proxy and all OK.

pa49 said:
Auto settings puts in a proxy server for t-mobileUK (well mine does sometimes). No idea why!
Remove the check to use proxy and all OK.
Click to expand...
Click to collapse
Thanks, this sorted the same problem for me.

Mine has proxy checked and works fine....

MidnightDraven said:
Mine has proxy checked and works fine....
Click to expand...
Click to collapse
That means that you are not trying to access sites or functions that dislike the proxy being enabled. When it is enabled the t-mobile proxy dictates what you can and cannot access. Try an ftp transfer with the proxy on!

ahhh.
my browsing is limited. same few sites.

MidnightDraven said:
ahhh.
my browsing is limited. same few sites.
Click to expand...
Click to collapse
whats the difference between proxy ticked and unticked.i noticed when its ticked my email will not update.

mines ticked and email comes through when i check it.
So, i have no idea why some people have problems, and i don't.

Related

[Updated]AT&T SETTINGS FOR DUMMYS

Ok ok, I edited this post because at&t doesn't provide the exact details and there is no thread on here that has all the settings for it.
To get to the connection settings:
Start Menu/Settings/Connections/advanced/select networks/click "new" if media net isn't there or click edit if media net is there/ fill in these settings:
MEdia Net:
General: MEdia Net
Modem:Edit(MEdia Net)/New(Create Media Net):
Name: MEdia Net
Modem:Cellular Line (GPRS , 3G)
Hit next
Access Point name: wap.cingular
Hit next
Leave first three fields empty(if you know what to put put in but it doesn't really matter)
Hit advanced
Select Use server assigned IP address
Select Use IP Header compression
Servers:
Select Use server assigned address
HIT OK
Hit finished
Proxy Settings:
Select This network connects to the Internet
Select This network uses a proxy server. . . .
Proxy Server: wireless.cingular.com
Hit advanced
Hit HTTP
Port:80
Hit ok
Hit Socks
Server: localhost
Port: 1080
Hit ok
AT&T ISP:
General:AT&T ISP
Modem:Edit(Edit My ISP*Change name to AT&T ISP GPRS*/New(Create AT&T ISP GPRS):
Name: AT&T GPRS
Modem:Cellular Line (GPRS , 3G)
Hit next
Hit next
Access Point name: isp.cingular
Hit next
Leave first three fields empty(if you know what to put put in but it doesn't really matter)
Hit Finish
Hit ok
Your done with the internet settings
Select MEdia Net then its totally done and to test it out go to
http://device.home/(It wouldn't normally work with out the proxy settings)
Well, I found them.
It's all over Howardforums.com for years if you'd search there.
I searched and nothing. But this is help full for people on here too.
~~Tito~~ said:
I searched and nothing. But this is help full for people on here too.
Click to expand...
Click to collapse
Am sure a few lazy so and so's like...erm me (sometimes) will find this useful. Maybe put some other settings up on this post for other operators. Perhaps worth a look around via search first as its likely to be something that someones already done. But can't be sure.
best
Nick
Why not just use a .cab to do it automatically?
This is the one I've been using:
http://forum.xda-developers.com/attachment.php?attachmentid=67434&d=1201326345
Also, I recently found out I could add MediaNet under My ISP. So now if I have Wifi on, it'll use Wifi. Otherwise it'll use MediaNet.
I had MediaNet seperate so I kept having to change it. Much better this way.
jackburnt said:
Also, I recently found out I could add MediaNet under My ISP. So now if I have Wifi on, it'll use Wifi. Otherwise it'll use MediaNet.
I had MediaNet seperate so I kept having to change it. Much better this way.
Click to expand...
Click to collapse
This is something that I've been trying to figure out for a while. How do you add MediaNet under My ISP. I would love to be able to be on the WIFI while at work and then change to ISP when I leave.
thanks,
P
jackburnt said:
Also, I recently found out I could add MediaNet under My ISP. So now if I have Wifi on, it'll use Wifi. Otherwise it'll use MediaNet.
I had MediaNet seperate so I kept having to change it. Much better this way.
Click to expand...
Click to collapse
I am also very curious about this.
Settings > Connections > Connections
Advanced tab > Select Networks
With My ISP selected, click "Edit." Then click "New..." at bottom and enter in the MEdiaNet stuff.
Thanks alot for the info. I was having trouble accessing Cingular Video after flashing to Duttys rom.
i was very confused about this and erased all of the connections
why is there Media Net and AT&T ISP GPRS?
I know this is supposed to be for *dummies*
so i guess i am one
But what's the reasoning behind needing two of them?
surgex0 said:
i was very confused about this and erased all of the connections
why is there Media Net and AT&T ISP GPRS?
I know this is supposed to be for *dummies*
so i guess i am one
But what's the reasoning behind needing two of them?
Click to expand...
Click to collapse
One is Media Net Access(and the whole internet) and the other one is for tethering.
5 stars!
Thanks, this helped a lot. Now to figure out how to tell my cooked 6.1 ROM that I am on AT&T and not roaming. Seems to be a bug on every 6.1 ROM I have flashed.
WORKS GREAT Thank You!!!
over2land said:
Why not just use a .cab to do it automatically?
This is the one I've been using:
http://forum.xda-developers.com/attachment.php?attachmentid=67434&d=1201326345
Click to expand...
Click to collapse
Great fix!!! This site is the best for Tilt help!!! Thanks to all!!!!!!
is there a way to do this if the phone is unlocked with t-mobile?
T-mobile settings
danwill42 said:
is there a way to do this if the phone is unlocked with t-mobile?
Click to expand...
Click to collapse
Have you tried searching for the settings in this forum?
It is the only way to learn.
Are there any new settings for at&t? I want to update this.
I was hoping someone would figure out how to manually select a tower in AT&T.
~~Tito~~ said:
Are there any new settings for at&t? I want to update this.
Click to expand...
Click to collapse
I am not sure if there is anything new but this didn't work for me. I tried this on my Tilt 2 flashed with Sergio76's The Cell ROM v9.5 AT&T (just has the AT&T dialer and nothing else AT&T). I had used a cab that fixed all of the settings to what's in the post except the AT&T ISP which I took care of no problem. However, when I go to Media Mall and search for an app, I'm told there are no results for my handset. I looked at the device ident in the settings and the IMEI is there but the s/n is wiped and I can't edit it. Maybe with a regedit...I dunno. I haven't had the time to try that. It was an idea. There's something that was wiped off the phone that identified my device to AT&T...maybe some sort of hidden proxy or certificate or simply the s/n. I haven't found any Tilt 2 users so far that are able to or even use the Media Mall so I dunno. If anyone else knows something or has figured this out please clue me in. I wouldn't mind being able to get back to the media mall.
Thanks for any help...

Help, really annoying problem!

Hi
Hoping someone can help me!
My Touch HD has been working fine up until yesterday, and now for some reason it is no longer sending emails. I know the settings are right because it was working fine until yesterday.
I have done a hard reset, and installed an alternative ROM but still no luck. My email server itself is working fine.
Any ideas please, it's driving me mad!
Thanks in advance.
Ben.
Anyone help!
Ben,
You'll have to give us a little more to go on.
Who is your Mail Provider?
What error are you getting?
Anything else that might help.
Paul.
MrRalphMan said:
Ben,
You'll have to give us a little more to go on.
Who is your Mail Provider?
What error are you getting?
Anything else that might help.
Paul.
Click to expand...
Click to collapse
Also are synchornising your mail by using WiFi or 3G
Provide Sreenshots if you can
Hi - I'm having a similar problem on my Touch HD. I have a POP email account set up which connects and downloads emails absolutely fine when I'm on Wifi or connected via Activesync. However when I am on a data connection (i.e. GPRS, 3G, etc) it comes up with an "synchronisation error", and suggests I edit my connection settings. The data connections works for everything else, including web browsing and other applications that require it. Its almost as if the mail application isn't being allowed access to the data connection unless its over wifi.
davehodgkinson said:
Hi - I'm having a similar problem on my Touch HD. I have a POP email account set up which connects and downloads emails absolutely fine when I'm on Wifi or connected via Activesync. However when I am on a data connection (i.e. GPRS, 3G, etc) it comes up with an "synchronisation error", and suggests I edit my connection settings. The data connections works for everything else, including web browsing and other applications that require it. Its almost as if the mail application isn't being allowed access to the data connection unless its over wifi.
Click to expand...
Click to collapse
Check your service provider.
I had this problem once and they were "playing" with the POP access over GPRS.
I would give them a quick call.
Regards, D
Yup, sounds like I am having the same problem as DaveHodgkinson.
Can download emails fine, can access the internet fine. Just can't send emails. I know all my settings are correct as they were working fine previously, plus I can send/receive via Outlook and webmail absolutely fine. I have a QIQ hosting package with my own domain that I use for email.
I have read about other people having this same error on their WinMo devices, but have not been able to find a working solution for it.
The error message I get is "the message could not be sent. Check that you have network coverage and that your account information is correct. The try sending again".
Well I do have network coverage, and the account information is correct, so what next!!
This fault renders a major function of the phone unusable.
I doubt this is a "fault".
I'll bet your mobile provider is blocking port 25 making everything else not matter.
Get a telnet client and make sure you can telnet to your mail server on port 25.
Use your wireless providers SMTP server.
Cheesy Dave said:
Check your service provider.
I had this problem once and they were "playing" with the POP access over GPRS.
I would give them a quick call.
Regards, D
Click to expand...
Click to collapse
Great thanks for the advice - I'll give TMobile a call and let you know what they say
Shonky* said:
I doubt this is a "fault".
I'll bet your mobile provider is blocking port 25 making everything else not matter.
Get a telnet client and make sure you can telnet to your mail server on port 25.
Use your wireless providers SMTP server.
Click to expand...
Click to collapse
From searching google this problem appears to be too widespread to be operator specific. I have tried an alternate port and that also fails. I am on o2.
anybody anymore ideas?
Planetgong,
If you are on O2 UK, this worked for me:
If you can't get your own email providers SMTP settings to work then you can use O2 settings for sending email (while keeping your own email provider for incoming email). To do this your main email settings should look like this...
Outgoing Mail Server (SMTP)
Host Name: smtp.o2.co.uk
User Name: [email protected]
Password: youro2password
Your Advanced settings should look like this...
Outgoing Settings
Use SSL: Off
Authentication: Password
Server Port: 25
If you can't remember your O2 username and password (you will have registered this when you activated your phone) then just register another one at www.o2.co.uk (the 'Register' link is near the top left corner).
Hi
Thanks for the reply. I've just tried that but get the same error message. Can you tell me where I can find the advanced settings?
Planetgong,
Assuming you can log onto your o2 mail box on your PC/laptop. And sign out again.
Go through email setup, my outgoing mail server is smtp.o2.co.uk, tick outgoing server requires authentication, untick use the same name and password. Under "advanced server settings" (at bottom of screen) have both boxes unticked. Make network connection O2 active (not The Internet).
done and next.
Enter O2 user name and password
continue to end of setup.
Then try it!!
Hi
Thanks for the reply. Unfortunately this still didn't work. It is like my Touch HD has suddenly decided to stop all outgoing SMTP connections. I have tried so many different things now and it still isn't working!
Just found this :
http://social.microsoft.com/Forums/en-US/windowsmobile/thread/26ddec22-6854-40bf-a9de-4c50211302e2/
http://www.tracyandmatt.co.uk/blogs/index.php/2008/09/18/windows-mobile-6-1-smtp-issues
Although the problem is supposed to be solved on the version of Windows Mobile on the Touch HD, it clearly isn't! Cheers Microsoft.
Not sure what to do now. Don't see why I should accept a phone that all the features don't work on?
I've also got the .cab fix installed linked to by the traceyandmatt site.
Juggler258 said:
I've also got the .cab fix installed linked to by the traceyandmatt site.
Click to expand...
Click to collapse
Would be nice to know how it works!THX
davehodgkinson said:
Hi - I'm having a similar problem on my Touch HD. I have a POP email account set up which connects and downloads emails absolutely fine when I'm on Wifi or connected via Activesync. However when I am on a data connection (i.e. GPRS, 3G, etc) it comes up with an "synchronisation error", and suggests I edit my connection settings. The data connections works for everything else, including web browsing and other applications that require it. Its almost as if the mail application isn't being allowed access to the data connection unless its over wifi.
Click to expand...
Click to collapse
hi,
disable your proxy. that might help
goto settings, tab connections, then select connections
next select 'setup my proxy'. go to tab 'proxy server' and uncheck 'this network uses a proxy server'
freggelfrot said:
hi,
disable your proxy. that might help
goto settings, tab connections, then select connections
next select 'setup my proxy'. go to tab 'proxy server' and uncheck 'this network uses a proxy server'
Click to expand...
Click to collapse
Proxy is unchecked, still no access. Can I return the phone on the basis it isn't able to perform all the functions it is supposed to?
planetgong said:
Hi
Thanks for the reply. Unfortunately this still didn't work. It is like my Touch HD has suddenly decided to stop all outgoing SMTP connections. I have tried so many different things now and it still isn't working!
Just found this :
http://social.microsoft.com/Forums/en-US/windowsmobile/thread/26ddec22-6854-40bf-a9de-4c50211302e2/
http://www.tracyandmatt.co.uk/blogs/index.php/2008/09/18/windows-mobile-6-1-smtp-issues
Although the problem is supposed to be solved on the version of Windows Mobile on the Touch HD, it clearly isn't! Cheers Microsoft.
Not sure what to do now. Don't see why I should accept a phone that all the features don't work on?
Click to expand...
Click to collapse
Didn't work for me! couldn't send any email anymore! Restored a backupfile

Connection error

so my pro.lem is that i get a connection erro on twitter , hotmail and weathe. somehow the hd2 thinks thatim roaming since it asks me aboutroaming befor setting up hotmail and weather.but im not. any suggestions?
What mobile provider are you with - if it's T-mobile then I am guessing your hotmail problem is the usual proxy server problem which has been covered in a number of threads - go to settings, click menu then all settings, click on Connections, click on connections, click on set up my proxy server (you'll need iddy biddy fingers) then remove teh tick in the 'This network uses a proxy server to connect to the internet' box.
As far as your other data problems - they sound very similar to mine:
http://forum.xda-developers.com/showthread.php?t=586199
I haven't tried Twitter but I am guessing I'd have the same problems.
Tried calling T-mobile - but they don't support the non T-Mobile branded version of the phone.
Yup, it's sounds as it may be that (if you're on T-Mobile) - Rovex suggested the same as above, and that seemed to do the trick.
im not on tmobile. But you're right! somehow there were Proxy Settings (by default?) i deleted that and now everything is working like a charm

Unable to send attachments via SMS

Hi all,
Got my HD2 yesterday and have been busy doing the various tweaks, regedits etc and so far so good.
However ive run into my first real problem. I cannot bluetooth data to my wifes phone and i also cannot send sms with audio or video attachments.
I get a dialling connection popping up advising that its trying to dial from "mobile" and i have an option to "dismiss" but the message keeps popping up until i finally get a message saying that the original sms failed to send.
I can send normal sms and emails fine. Just sms with file attachments fail me.
Any ideas?
BTW im with o2!
Sms with file attachment, do you mean maybe MMS?
CEPi said:
Sms with file attachment, do you mean maybe MMS?
Click to expand...
Click to collapse
LMAO yeah sorry!
Not got my brain engaged today!
its probably something to do with the MMS settings. check with your network make sure they're correct. Its rare, but sometimes a network will change settings and HTCs defaults will be out of date.
As for bluetooth, try pairing the devices using a simple 4 numerical password, complex passwords can be incompatible with some devices. Also try reversing which device is host/visible....I hate bluetooth sometimes
Think i have the settings from another site.
Now ive no idea where to go on my hd2 to input all the settings?
Anyone give me a pointer as to where i configure the mms?
Tut tut, no-one ever reads the manual anymore
One trick you could try (assuming you can connect to the internet over the phone) is update the database of settings on the phone. Scroll over to the settings menu > Wireless Controls > Data Connection, Make sure you have the correct country and network selected already. If so click Menu > Update Database> Update Database. Reboot your phone and see if it works.
Ok assuming that didn't work and you still having MMS problems you can check your MMS settings by scrolling over to the SMS/MMS menu > All Messages>Menu>Settings>Options>Menu>MMS Server. Select the server you want to use or make a new server, you can input your MMS settings in there.
I have the following config in my mms settings for o2:
Server name: 02 active MMS
IP address: 193.113.200.195
Port No: 8080
Server address: http://mmsc.mms.o2.co.uk:8002
Connect via; o2 active
Send limit: 300KB
WAP Version: WAP 2.0
When i try and send an mms the following happens:
Popup box saying:
Cannot connect
Dialed:
Cannot connect for an unknown reason (then loads of other txt)
and then 2 options at the bottom a blue "settings" link and a "dismiss" option.
When i click on settings it takes me to a connections menu where i the following options:
My work network:
Add a modem connection
Add a new vpn server connection
setup my proxy server
Manage existing connections
and then 2 tabs at the bottom for tasks and advanced.
addyb said:
I have the following config in my mms settings for o2:
Server name: 02 active MMS
IP address: 193.113.200.195
Port No: 8080
Server address: http://mmsc.mms.o2.co.uk:8002
Connect via; o2 active
Send limit: 300KB
WAP Version: WAP 2.0
Click to expand...
Click to collapse
I've got exactly the same settings as you, and it just worked for me. Check with O2 - they may have a problem at their end, or something switched off for you.
Well ive got a 16gb card coming this week so once i get that im going to do a hard reset and set everything up properly (just been messing so far) and then see what happens. If not then ill phone o2.
I forgot to mention that i inputted those settings but in the "connect via:" drop down menu i have no option for "o2 active"
I just have work network, mms network, home network etc.
addyb said:
Well ive got a 16gb card coming this week so once i get that im going to do a hard reset and set everything up properly (just been messing so far) and then see what happens. If not then ill phone o2.
I forgot to mention that i inputted those settings but in the "connect via:" drop down menu i have no option for "o2 active"
I just have work network, mms network, home network etc.
Click to expand...
Click to collapse
Did you try letting the phone set up your connection settings for you, as suggested by jagnet?
johncmolyneux said:
Did you try letting the phone set up your connection settings for you, as suggested by jagnet?
Click to expand...
Click to collapse
Without sounding stupid where is the option for that?
addyb said:
Without sounding stupid where is the option for that?
Click to expand...
Click to collapse
I don't really know what to say. I just followed his instructions word for word, and it worked fine for me. Where are you having trouble? At the first instruction, or part way through? How far do you get before you get something you can't do?
When i click on data connection i get the same error msg pop up saying "cannot connect"
then options to dismiss or a blue settings link
Ok now sorted. I deleted all my mms settings, went to data connection under wireless controls, made sure it was set to UK and o2 post pay and then made sure auto configuration was selected.
It updated my settings, just rebooted and tried an mms and all working fine!
addyb said:
When i click on data connection i get the same error msg pop up saying "cannot connect"
then options to dismiss or a blue settings link
Click to expand...
Click to collapse
Okay, this sounds like it's a data connection issue, rather than an MMS issue, as clicking "Data connection" will simply try to turn it on (if it's off).
Try this and let me know how you get on...
Go to settings tab, click Menu, All Settings, Connections, Connection Setup.
Make sure that the correct country and O2 are selected and click OK.
See if you still have the same problem.
If you do, I suspect that you can't do this next step, but it's worth a try.
Go to settings tab, click Menu, All Settings, Connections, Connection Setup, Menu, Update Database, Update Database, Yes.
It should either tell you that your settings have been updated, or that you already have the most updated settings.
If it said they've been updated, go back to the country and provider screen, make sure it's the right selections and click OK.
addyb said:
Ok now sorted. I deleted all my mms settings, went to data connection under wireless controls, made sure it was set to UK and o2 post pay and then made sure auto configuration was selected.
It updated my settings, just rebooted and tried an mms and all working fine!
Click to expand...
Click to collapse
Guess you can ignore the last post then.
Glad you got it sorted mate.
johncmolyneux said:
Guess you can ignore the last post then.
Glad you got it sorted mate.
Click to expand...
Click to collapse
The one thing that was throwing me was this part:
Go to settings tab, click Menu, All Settings, Connections, Connection Setup, Menu, Update Database, Update Database, Yes.
I dont have that option under the menu. I just get:
Enable Auto Configuration
About
Exit
addyb said:
The one thing that was throwing me was this part:
Go to settings tab, click Menu, All Settings, Connections, Connection Setup, Menu, Update Database, Update Database, Yes.
I dont have that option under the menu. I just get:
Enable Auto Configuration
About
Exit
Click to expand...
Click to collapse
Very strange - I don't know why that would be. It's a way to ensure that you have the latest settings for your provider, and obviously quite useful when you have connection issues.
Never heard of it not being available though. At least you got the problem sorted without needing it!

unable to use Windows live + email on mobile network

I got HD2 last week and I can connect to everything(HTC Sense weather etc) online via mobile network except checking my email and MSN Messenger. Those two only work then the phone in on wifi.
I have a 10 GB data plan as part of my subscription so I should be able to use those. Have I done a setup error? Or could it be my mobile provider blocking usage of those two services?
I have looked at my mobil providers homepage and it says nothing about those two service being blocked.
Any thoughts?
In your internet settings unselect "This network uses a proxy server to connect to the internet". I had the same problem on T Mobile UK and now everything works.
Yes, Sometimes after soft reset... But fix it is easy.
if unselect this proxyserver setting isn't something to do with security by the mobile provider?
slimadey said:
In your internet settings unselect "This network uses a proxy server to connect to the internet". I had the same problem on T Mobile UK and now everything works.
Click to expand...
Click to collapse
Thanks alot. It works for me too
Euroman28 said:
if unselect this proxyserver setting isn't something to do with security by the mobile provider?
Click to expand...
Click to collapse
no, the proxy just holds copies of web pages soo that you don't connect to the website every time. there is no difference by not using the proxy
slimadey said:
In your internet settings unselect "This network uses a proxy server to connect to the internet". I had the same problem on T Mobile UK and now everything works.
Click to expand...
Click to collapse
I am having this same problem, but i have checked the proxy settings and the proxy is not configured.
any other ideas what it could be?
PS, I'm on vodafone if it makes any difference.
Thanks
I guess that your data plan covers only Internet browsing (port 80 and 443), email is on port 110 (in) and 25 (out) and Messenger on still another port, they must be blocked as you guessed in your first post. Orange implemented the same kind of restriction in France with its so called "Internet max" option, what a joke!
shortie1987 said:
I am having this same problem, but i have checked the proxy settings and the proxy is not configured.
any other ideas what it could be?
PS, I'm on vodafone if it makes any difference.
Thanks
Click to expand...
Click to collapse
I have had this problem for 5 days now. I have tried different roms, hard resets and the proxy connection but it will not let me sign into msn or hotmail. Marketplace works fine though. I am also on vodafone but I tried to connect via a wifi hotspot and it still failed.
The only thing I can think of is that I recently deleted all of my msn contacts via outlook on my computer. I think that this has somehow messed up my profile and so the phone won't connect.
There is a help section on the live app which redirects you to a webpage. You fill in some details about your phone, operator, problem etc but the 'submit' button wouldn't work for me, so I didn't get anywhere.

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