Hi
My current version is 1.48, I just got the phone and wanted to update to the latest 1.66. When I put my serial in on the HTC site it says:
"Sorry, this software download is not suitable for your device."
What Can I Do??? I do not want to be stuck on 1.48 and would prefer not to void my warranty..
Im on MTN South Africa if that helps at all.
TicKByT said:
Hi
My current version is 1.48, I just got the phone and wanted to update to the latest 1.66. When I put my serial in on the HTC site it says:
"Sorry, this software download is not suitable for your device."
What Can I Do??? I do not want to be stuck on 1.48 and would prefer not to void my warranty..
Im on MTN South Africa if that helps at all.
Click to expand...
Click to collapse
If you don't want to void your warranty then there's nothing you can do. Even if you could download it, you wouldn't be able to flash your phone with it.
You could use HSPL so that you can then flash the newer ROM, but you would need to reflash the original ROM and then remove HSPL if you ever needed to send your phone for repair.
Sorry, but...
... that is the same problem with any HD2 that is "Branded" => when you turn on your phone, you see a flash screen during the boot with your phone company's logo. For these phones you need to get the ROM-Update directly from your phone company and not HTC. The companies are really slow in rolling out the Updates - if at all.
Don't feel bad - we're having the same problem here in Europe (some of us stuck with ver. 1.43).
You could use one of the custom ROMs on this site and if there is a warranty issue, just replace it with the original - provided the phone has not totally died - prior to submitting it for service.
my phone is not branded and i get the same error when trying to download new rom. Im from Slovenia
My phone has one or two apps from the Service Provider but there is no branding when starting the phone. I did not have this problem with my Nokia N95 from the same SP and it had the same aps on.
The same issue is here in he UK with Vodafone. The handset is unbranded but the serial numbers have been blocked by HTC to get updates until they've been tested by the service provider. The only way of getting the update is to use HSPL.
how many of these threads do we need? does no one use the search function on forums anymore?
NESO1234 said:
my phone is not branded and i get the same error when trying to download new rom. Im from Slovenia
Click to expand...
Click to collapse
Roms are region dependant AND provider dependant. a slovenian phone will be tied to teh east european rom, not the wwe rom.
Audio Oblivion said:
how many of these threads do we need? does no one use the search function on forums anymore?
Click to expand...
Click to collapse
+1 this is a repeat thread
romac said:
+1 this is a repeat thread
Click to expand...
Click to collapse
Sorry. New to the forums. Suppose I didnt use the correct keywords it seems.
NESO1234 said:
my phone is not branded and i get the same error when trying to download new rom. Im from Slovenia
Click to expand...
Click to collapse
Si.mobil or Mobitel?
EddyOS said:
The same issue is here in he UK with Vodafone. The handset is unbranded but the serial numbers have been blocked by HTC to get updates until they've been tested by the service provider. The only way of getting the update is to use HSPL.
Click to expand...
Click to collapse
Thats actually comforting news (the fact that the hd2 is unbranded on vf, not that we have to wait).... does this mean that as per their website its unlocked to other networks too, as I need to use 3 other sims in it depending on country I am in... thanks
Related
As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
MOD EDIT HDUser
Changed the title to reflect better the subject matter
End MOD EDIT
dgattenb said:
As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
Click to expand...
Click to collapse
Bit outdated mate. Dated 7th April 2009. Looks most likely like version 1.56 which has been incorporated into a lot of WM6.1 roms. However newer releases including 1.57 & 1.59 have been released. Latest cooked roms already include either 1.57 or 1.59
Shipped roms can be found in wiki here mate
not in date ?
Mine's rom 1.14.405.3 ( 22273m ) WWE
Radio 1.09.25.14
when I can put in my serial number into HTC it says the patch is not fro my phone .
I'm with Orange UK
serail
BTW My serial is HT849KD09700 ...
dgattenb said:
BTW My serial is HT849KD09700 ...
Click to expand...
Click to collapse
You can download same shipped rom from wiki no problem. I provided link in previous post.
dgattenb said:
Mine's rom 1.14.405.3 ( 22273m ) WWE
Radio 1.09.25.14
when I can put in my serial number into HTC it says the patch is not fro my phone .
I'm with Orange UK
Click to expand...
Click to collapse
If your phone if orange branded then this is the reason why HTC says the firmware update is not for your phone.
dgattenb said:
As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
Click to expand...
Click to collapse
My new Touch HD came last week with this ROM on it - it's on T-Mobile but SIM unlocked. very stable, no major problems other than the fact I could do with a better radio support since the T-Mobile coverage where I am is lousy, but the Touch is still worse than my SonyEricsson W950i.
Will 1.57 or 1.59 ROMs help on the radio side ?
answer from HTC
Dear Customer, Thank you for contacting our Customer Support Center. An IMEI check of your device indicated that it is an exclusive product, branded to the HT849KD09700 mobile network. SN :HT849KD09700 IMEI :3539xxxxxxxxxx Part Number :99HHCxxxxxxx Part Description :SKU,ORANGE,English-WWE,GBR,HTC,UMTS 900/2100,Regional_ID_Low,Sophisticate Black,w/SIM Lock,BLACKSTONE-A2 Customer Name :Orange P.C.S Limited We can only offer limited technical support for network branded handsets, as both software and hardware can be altered by the network provider. For this reason, contact your provider for any support that you might need, including repairs and software updates. As your handset is an exclusive product from a distributor, you will also not be able to get the HTC website support files as this is only for genuine original HTC branded devices.
Im asking orange now for more infomation
Please let us know how Orange responds. I too would like to try a new ROM update on my Orange TOuch HD.
Jack
I just changed the title to refelct the subject mater better.
You are facing the same problem as most of us which is why this site is loved so much.
In my case I have 1.14 German rom sold by sunrise.
My S/N also does not work on the 1.56 shipped roms from HTC.
They will also not sell me a WWE version of Blackstone.
So the only choice I have is to USPL / HSPL the device and get myself either a cooked or shiiped rom.
Now I am lucky as the branding of the device (flash screen, ect) is on no intrest to me, on top of that Sunrise gives me no add on Cabs that I need or even want.
My aprroaching sunrise has got me no were.
My hope is that you might get somewere and that we might beable to get a shipped rom that we can add to our collection.
Good luck
slightly off topic, but what is the difference between the WWE and European versions of the ROM available on the Wiki ? I'm currently on WWE 1.56 (T-Mobile UK) and have upgraded the radio from 1.13 to 1.14 without any effect. Wondering if the Europe version is any different, also wondering if it would help any of you locked onto Orange ?
no responce from orange
No responce from orange yet , will keep you guys upto date , chnaging the radio wont work on the Orange ROM , in the forum there are loads of folk who have kiled there phone and had to go back to " factory " settings .
I have written a letter of complaint to orange as they have said that there are no plans to release any updated ROM versions in the future. I await a call from orange complaints department. Im not expecting anything. If you put a non-orange ROM on your phone then you void your warranty. Great service me thinks not!
This is the latest rom from orange. check this post:
http://forum.xda-developers.com/showthread.php?t=517803
still nothign
still nothing from orange, I cant see wht orange wont " upgrade " the rom , even HTC this fixes certain problems... I will ask them again and get back to you ..
This reminds me so much of a past experience I had with a phone network company. Yes it maybe Orange!!!
Same thing as you I wrote and wrote. In the end I got so fed up I upgraded with a custom rom that suited my needs. I DID however take note that by doing a custom rom/radio upgrade screwed the warrenty...HOWEVER I read on xda dev many threads on backing up the original rom along (and more importantly) HOW TO downgrade back incase the phone needed replacing via the Networks Warrenty.
Orange IMHO are the best network out there for many reasons. But I guess they are of the opinion, that as the rom that come with it works without too many customers complaining, then they won't and need not offer an update.
For the record. I updated to Miri v12 and have followed this rom genious for months. My Blackstone runs like a bullet from a gun, and is as reliable as I want. Everything works on it and I now know exactly HOW to downgrade the phone should it happen to go wrong and need to be shipped back to Orange for replacement....or repair.
Read....read and read some more...and you'll end up loving you Blackstone more than you would have.
I have just spoken to customer support. They are now saying that the first year of warranty is with HTC and that in her opinion they would not void the warranty if you install the official rom, even though HTC say the ROM upgrade is not compatible !?!
Yea I am having exactly the same problem, I did try two updated roms from the wiki, The WWE 1.59 and the EU 1.59 both worked as far as resetting my phone got to 1% and then came up on the PC screen to say it was not supported by my provider? Would I be able to use one of these roms and flash it using another method? I have seen a few other methods of doing it?
Also would it be benificial to just use a cooked rom if I can't get one from Orange? Would I still be able to connect into their network afterwards or would I need to input a whole lot of settings?
mwaldi3 said:
Yea I am having exactly the same problem, I did try two updated roms from the wiki, The WWE 1.59 and the EU 1.59 both worked as far as resetting my phone got to 1% and then came up on the PC screen to say it was not supported by my provider? Would I be able to use one of these roms and flash it using another method? I have seen a few other methods of doing it?
Also would it be benificial to just use a cooked rom if I can't get one from Orange? Would I still be able to connect into their network afterwards or would I need to input a whole lot of settings?
Click to expand...
Click to collapse
may be worth checking my posts at the end of the "Dummys guide...." in the ROM section and adding your voice
Cool thanks will do
I'm on Vodafone UK and the HTC UK ROM upgrade thats just been released, when I put my serial in says it not for my device, I have checked with Vodafone and they say my phone has a custom ROM and I will void my contract/warranty if I use anything but a Vodafone approved ROM upgrade but they have no date or idea if they will release one !!!!!!!
H alan..
I was under the assumption that the phone was locked to the provicer (vodafone).
Meaning that you only could upgrade to and from a vodafone rom.
The customer service told you that you where using a "custom" rom.
And that is not entirely true. But it is true that you have to "hack" the phone to get other roms working on it.
If you Have issues. And need the warranty.
Contact http://www.eurotwice.be/
This is the main tech/repaircenter that HTC is using.
regards
alan1467 said:
I'm on Vodafone UK and the HTC UK ROM upgrade thats just been released, when I put my serial in says it not for my device, I have checked with Vodafone and they say my phone has a custom ROM and I will void my contract/warranty if I use anything but a Vodafone approved ROM upgrade but they have no date or idea if they will release one !!!!!!!
Click to expand...
Click to collapse
Well, if you start flashing other roms it usually breaks warranty yeah. If you need warranty though for an issue and the phone is still working you can usually flash back the stock rom and they shouldn't have a problem.
Did it that way with the HTC Touch Pro, flashed tons of custom roms and hspl. Once needed warranty for the keyboard, flashed back stock rom and hspl and all was fine.
It still IS risky though, if your phone is bricked you're usually screwed... And if they somehow find out they DO have the right to refuse warranty.
In another post someone quoted from the T&C's and it excluded official updates from the manufacturer, i.e. download the rom upgrade from HTC (assuming it works with locked voda) you are ok! Downloading cooked roms is bad! Though if you are able to restore to a stock ROM they won't be able to tell
alan1467 said:
I'm on Vodafone UK and the HTC UK ROM upgrade thats just been released, when I put my serial in says it not for my device, I have checked with Vodafone and they say my phone has a custom ROM and I will void my contract/warranty if I use anything but a Vodafone approved ROM upgrade but they have no date or idea if they will release one !!!!!!!
Click to expand...
Click to collapse
Did you buy direct from Vodaphone or a reseler? Mine was from Mobiles .co.uk on Vodaphone and has a stock HTC rom
kjt57 said:
Did you buy direct from Vodaphone or a reseler? Mine was from Mobiles .co.uk on Vodaphone and has a stock HTC rom
Click to expand...
Click to collapse
Direct from Vodafone
Change your serial if you want to download the ROM from HTC UK support site:
for Vodafone devices the serial number will be something like:
HT9Bxxxxxxxx
Change the bx part to AZ and it will let you download the WWE UK rom.
Bear in mind that this WILL void your warranty with Vodafone but NOT with HTC.
I tried to google it... i tried to look into Leo Official ROMs... tried here Leo shipped roms couldnt find my rom anywhere... and before i flash hspl i wanna have chance to go back if something goes wrong...
my rom is 1.43.113.3 (70315) CSY radio 2.04.50.22_2 and protocol 15.26.50.07U
its from czech t-mobile... could anyone help me out? HTC website doesnt accept my serial number and on t-mobile website is nothing...
go to the Czech HTC support site and it should be there...
i tried but it doesnt accept my serial number... i guess becuase its t-mobile branded
more than likely...but if peeps on Vodafone UK put there's in they get to the download page of their VF ROM...
on tmobile website they have just upgrade for nokia and sony ericsson... i think ill email them, thanks for help anyway
EddyOS said:
more than likely...but if peeps on Vodafone UK put there's in they get to the download page of their VF ROM...
Click to expand...
Click to collapse
no they dont cos there isnt one released by voda.... yet
no, but it should give you the first 1.43 ROM shouldn't it? I have an unbranded HD2 on 1.48 out the box so I'm assuming as I have access to 1.48 and 1.66 if I go on the support page...
EddyOS said:
no, but it should give you the first 1.43 ROM shouldn't it?
Click to expand...
Click to collapse
nope
if your handset is unbranded you can download whatever you want from the HTC website and it will work.
If it is locked down by the network then you will not be able to download any version of their roms officially.... until they release one. Even then you will only be able to download and install the latest.
However... network operator roms are posted all over xda... just search and ye shall find.
I assumed putting in your S/N would bring up what's been released already - bit backwards but I suppose it's to discourage people pissing about with their phones and just flash it back - another form of control!
Hey everyone!!
Today I got my HD2
I saw a ROM update on the HTC site. It was posted on 02-02-2010.
When I enter my serial number it says the update is not for me (I'm sure I filled in the correct one).
Is this because my phone is from Vodafone (splash screen en shutdown screen show Vodafone logo)?
Is it possible to install this official ROM? (I don't mind to lose the Vodafone screens) How could I do this.
I want to keep my phone in dutch.
Let me know, I know you could help me!!!
has your phone already got an up to date rom? you can download official rom's in the leo rom development forum
golles said:
When I enter my serial number it says the update is not for me (I'm sure I filled in the correct one).
Is this because my phone is from Vodafone (splash screen en shutdown screen show Vodafone logo)?
Click to expand...
Click to collapse
Hi, yes, you are correct. You should get your rom upgrades from Vodafone.
However we all know how bad carriers are at releasing upgrades, so consider hspl2 and then you can flash the rom of your choice. (official or not)
But isn't it possible to get an official HTC rom?
At this moment I prefer to have an official rom on my new phone.
For an official Vodafone ROM update, ask them. The ROM on the HTC site is also official. Not for your phone tho.
golles said:
But isn't it possible to get an official HTC rom?
At this moment I prefer to have an official rom on my new phone.
Click to expand...
Click to collapse
no because your handset is branded to vodafone, the offical updates are for non branded phones
I had a same problem!
Just bought an HTC HD2, in hungary, but it has a "hungarian rom 1.48.479.1" on it, with SPL 1.42.0000
But, i cant upgrade any roms, my PN number last 3 number is 042, so this htc hd2 is came from a german vodafone. (htc . com says, no upgarde for this pdaphone yet)
Still have 2 years of warranty.
So is it possible, to get an 1.66 official rom on it, with hspl2? and if i need my warranty, can i "un/install" to 1.42 SPL to not lose my warranty? If is it possible, i will use hspl2 if i need my warranty, and i will use that german 1.66 rom that just came out (vodafone . de)
Answer pls, and yea, i know my english is sucks.
samsamuel said:
Hi, yes, you are correct. You should get your rom upgrades from Vodafone.
However we all know how bad carriers are at releasing upgrades, so consider
Click to expand...
Click to collapse
Here the latest Schubert aka HD7 shipped Europe ROM
http://www.multiupload.com/SCU9RJ6Y4C
Enjoy!
Thread cleaned.
This is HD7 forum any HD2 topics must be posted in HD2 forum.
Thanks.
Football said:
Here the latest Schubert aka HD7 shipped Europe ROM
http://www.multiupload.com/SCU9RJ6Y4C
Enjoy!
Click to expand...
Click to collapse
Hi,
This rom has Portuguese language?
I have an unlocked O2 HD7, can I flash it with this rom?
Thank You
zeka1974 said:
Hi,
This rom has Portuguese language?
I have an unlocked O2 HD7, can I flash it with this rom?
Thank You
Click to expand...
Click to collapse
Not at the moment... we need HSPL or CID unlocker or GoldCard to flash different vendor id rom...
mobilezonerm said:
Not at the moment... we need HSPL or CID unlocker or GoldCard to flash different vendor id rom...
Click to expand...
Click to collapse
Don't blame me for this question - being a newbie, but is there any idea, if this (flash different ROM) will be possible in some days or some weeks, ...
I'm bored, that the windows phone idea is reduced to absurdity by having "market share protecting ?" limits induced by the providers...
I bought the 16GB version (not available in Europe...) from T-Mobile US and now I have no german layout for the keyboard, no dataconnection (ok, I'm using T-Mobile GERMANY not T-Mobile USA - what ridiculous, same company, I thought..)
Carlhermann
C.Schlehaus said:
Don't blame me for this question - being a newbie, but is there any idea, if this (flash different ROM) will be possible in some days or some weeks, ...
I'm bored, that the windows phone idea is reduced to absurdity by having "market share protecting ?" limits induced by the providers...
I bought the 16GB version (not available in Europe...) from T-Mobile US and now I have no german layout for the keyboard, no dataconnection (ok, I'm using T-Mobile GERMANY not T-Mobile USA - what ridiculous, same company, I thought..)
Carlhermann
Click to expand...
Click to collapse
Please someone correct me if im wrong but the USA version will never work this side of europe because it uses different frequencys for its 3g connection. If you wanted a german hd7 with 16gb why didint you buy it from o2 de? https://service.o2online.de/portal/...ostpaid&hwid=4510+070046+00&tid=N-HWO-H-NC-20
Also you cant flash euro roms to the US version because of the type of radio software. even if we had a HARDSPL
@all
if we have a gold card can we flash a different rom to a generic (unbranded) phone? to chage language? i need portuguese language for this phone! is it available in this riom?
pls inform?
WBR
Reytech.
ReyTech said:
@all
if we have a gold card can we flash a different rom to a generic (unbranded) phone? to chage language? i need portuguese language for this phone! is it available in this riom?
pls inform?
WBR
Reytech.
Click to expand...
Click to collapse
Hy ReyTech
There's no portuguese language for the moment.
Only in the summer of 2011 this will appear
Until someone discover the way to create an Goldcard or HSPL, we can't change roms.
Hi Guys!
I have brought an HTC HD7 16 O2 unlocked from UK, it's possible to flash a different rom,like the one you posted, on my phone to use the italian language and keyboard?
Thanks
Boss_86 said:
Hi Guys!
I have brought an HTC HD7 16 O2 unlocked from UK, it's possible to flash a different rom,like the one you posted, on my phone to use the italian language and keyboard?
Thanks
Click to expand...
Click to collapse
Hi Boss_86
That's not possible at the moment.
I have one HD7 equal yours and gives Vendor Id error.
we will have to wait for HSPL or another thing different to install other HD7 roms.
Thanks
zeka1974 said:
Hi Boss_86
That's not possible at the moment.
I have one HD7 equal yours and gives Vendor Id error.
we will have to wait for HSPL or another thing different to install other HD7 roms.
Thanks
Click to expand...
Click to collapse
and don't forget that it is possible that there never will be a Hspl (due to all the security checks by MS)
ceesheim said:
and don't forget that it is possible that there never will be a Hspl (due to all the security checks by MS)
Click to expand...
Click to collapse
Yes, that's true
But what makes me strange is that if we have an unlocked phone (even if we bought in O2 ou Orange or another network) why can we apply a custom WWE/European rom?? If the phone is unlocked it means he can work in any country with any operator so by comparison we could install another rom (i think )
Hopping to see any update from O2 UK soon
zeka1974 said:
Yes, that's true
But what makes me strange is that if we have an unlocked phone (even if we bought in O2 ou Orange or another network) why can we apply a custom WWE/European rom?? If the phone is unlocked it means he can work in any country with any operator so by comparison we could install another rom (i think )
Hopping to see any update from O2 UK soon
Click to expand...
Click to collapse
the phone is only unlocked to be used for other operators , The vendor ID didn't change and due to that you can only flash rom's that are signed by that vendor
ceesheim said:
the phone is only unlocked to be used for other operators , The vendor ID didn't change and due to that you can only flash rom's that are signed by that vendor
Click to expand...
Click to collapse
Thanks for your answers ceesheim
One more thing, if I understand your answer, it's possible to me to install this version: RUU_Schubert_O2_DE_1.61.207.01_Radio_5.52.09.16_22 .33a.50.10_Signed ? Or O2 UK and O2 DE are different vendor_id?
zeka1974 said:
Thanks for your answers ceesheim
One more thing, if I understand your answer, it's possible to me to install this version: RUU_Schubert_O2_DE_1.61.207.01_Radio_5.52.09.16_22 .33a.50.10_Signed ? Or O2 UK and O2 DE are different vendor_id?
Click to expand...
Click to collapse
normally that are different vendors confused: o2 DE , o2 UK) but you could just try if you want/need to flash (you just get an error nothing more )
what phone do you have (operator ) ?
ceesheim said:
normally that are different vendors confused: o2 DE , o2 UK) but you could just try if you want/need to flash (you just get an error nothing more )
Click to expand...
Click to collapse
Once again thanks for your help
I will keep my O2 UK version...I'm waiting MS updates...that's more important for now
zeka1974 said:
Once again thanks for your help
I will keep my O2 UK version...I'm waiting MS updates...that's more important for now
Click to expand...
Click to collapse
me to , I don't see the point to flash a rom right now , the only thing changed are some OEM things (like ie explorer homepage , AND I DON'T want change that)
ceesheim said:
me to , I don't see the point to flash a rom right now , the only thing changed are some OEM things (like ie explorer homepage , AND I DON'T want change that)
Click to expand...
Click to collapse
I can't agree more with you
My phone works excellent here in Portugal, I don't need to change anything for now...I'm checking the rumours about the updates that will came from MS in January and February and that makes me even more happy with the phone and software that I have for the moment
zeka1974 said:
Hy ReyTech
There's no portuguese language for the moment.
Only in the summer of 2011 this will appear
Until someone discover the way to create an Goldcard or HSPL, we can't change roms.
Click to expand...
Click to collapse
Thanks! WBR
REytech