Phone lock up when incoming call is answered - HD2 General

When phone is in standby:
1. Incoming call
2. I answer - quiet! Time counter go on, but I can't hear caller and caller can't hear me. Push "End Call" button.
3. Screen and keys not respond! Can't be switched off. The whole phone locks up.
4. I have to remove back cover and soft reset!!!
I have Htc Rom 1.66.
Can anybody else report if they have or had this problem?
Did anybody find a solution?
My phone has been in by HTC already 3 times for repair!!! They keep sending it back saying that problem is solved, but it's not!!!

You could be having notification queue issues. Try the solution in the thread "HD2 died- or did it" and see if that works for you.
WB

I don't think its a queue issue because this happens even after a hard reset.
Could it be that some program corrupts Rom so that the problem even happens after Hard reset?

I doubt it. However it is just as likely that you may have installed a piece of software that is, how shall we say, not behaving itself properly.
If I were you I would hard reset (backup your data first) then install your contacts. If you can, use the phone for a day or so without anything else loaded and see what happens.
I would not dismiss the notification queue issue at all. Causes more hassle in winmobile than anything else I know!
Let us know how you get on.
WB

This happens even after a hard reset and no software no contacts no alarms and nothing in calendar.
I know that its not hardware problem because when I make call or if I answer call when not in standby, then phone behaves normally and doesn't lock up.

I had that problem aswell, I´m using a Danish ROM, and had Co0kiemonsters version with 20 quicklinks installed. After I removed that program it worked without any probs.
Remove all programs U have on Your phone or Re install/upgrade that´s faster than removing the progs.
Instal those programs U had before your problems started. and test what might not work with your ROM

locks during call
Mine has started doing the same thing - locking during an incoming call or I can't disconnect after making a call unless I soft resent. The only think I have added recentently is HD2 tweak

Related

can't enable wifi at all and other flakiness - 8125

Okay so I think I know at least A solution but I'm hoping that someone here will be able to suggest something besides a hard reset.
I've got a Cingular 8125 a couple of weeks ago. Flashed it to the latest imate rom. I kept it from installing the custom imate stuff but did install some of the Cingular cabs.
Now I'm having a few problems with the phone. It's quite a list.
A) I can't enable wifi at all. At one point I could but the phone locked up on me while I was trying to resetup my connection. I had no choice but to soft reset it. Now I can't enable wifi at all. If I click on it in the comm manager to turn it on it will sit there with the spinning wheel like it's enabling then go back to the same icon with the x on it. I've tried turning flight mode on and off, etc but nothing seems to help it.
B) the phone HAS been locking up. It will just sort of freeze and stop responding. Sometimes I'm able to get to the memory settings in control panel and still have available memory (it's usually been around 16 MB of program memory when this has occured) but even so closing everything will often not help. Even if it unfreezes then it will usually do so not much later and often it just won't unfreeze.
C) sometimes I can't close out the phone application. This seems to happen when Magic Button is running. I click to close it and it goes from the phone to my call history. Closing that goes back to the phone again. I can't get to the Today screen. Pressing the red hangup button would sometimes fix it but usually not.
D) voice command is REALLY wonky using my BT headset (Scala 500). Okay, I know it doesn't officially work with BT headsets and I could live with that. But why does it have to be so damned random?
1) Sometimes pressing the button once will get me the chime. Usually it just gets me a lower pitched tone. If the first press doesn't get it then typically a second within a short time will. Sometimes it takes three though.
2) At one point the phone would usually play my selected ringtone and announce the incoming call over the headset. Other times I would only get the default incoming call sound on the headset and the phone and voice command announcement are over the phone speakers instead. In the last couple of days I've ONLY been getting them from the phone.
3) While typically when I'm using the headset with voice command the feedback DOES come over the headset, sometimes it gives me the confirmations from the phone instead
I think there were a few other flaky issues too but this is the majority of them. Also many of them were present before the rom upgrade so I don't think it's responsible for most of it.
edit: oh, one other thing is that after the ROM upgrade I can't get the default input to stay on anything but keyboard. Even if I change it, I turn around and it's back to keyboard again. I'm thinking, though, that there's a reghack for this?
*bump*
===A) I can't enable wifi at all. At one point I could but the phone locked up on me while I was trying to resetup my connection. I had no choice but to soft reset it. Now I can't enable wifi at all. If I click on it in the comm manager to turn it on it will sit there with the spinning wheel like it's enabling then go back to the same icon with the x on it. I've tried turning flight mode on and off, etc but nothing seems to help it.==
I have the same problem with you. Can anybody help?
any solutions i have the same problem
Try this: back up your PIM, then flash phone back to OEM ROM (cingular, t-mobile, whatever it is for your model). Then unlock it again (if needed), and flash the ROM again. If it's still garbage, try reading the thread for the ROM you loaded (chances are you're not the first to experience this problem, and the other testers of that ROM may offer solutions). If it's still garbage after all that, consider using a different ROM altogether. CRacing's CR86 Touch HD and SVI's ANGEL are both quite nice, and VERY reliable for functionality.

Can't answer phone

When someone call's me, i cant pick up.
For a brief moment i can see who's calling,
but then i go's to the home screen
and i cannot answer the call, all though its still ringing.
Even slide open the phone or try to answer with the (green) hard button,
its no use.
What could be the problem?
and how can i fix it?
maybe a hard-reset can help you.
Go to start-> settings ->system and use clear storage function...
you will loose all contacts, sms's, etc....
you got the same problem as everyone else. the phone freezes. sometimes when phone calls come in ... others it just freezes at any time
i never had a freezing problem in my touch dual....
i'm using the niki project rom....
madds said:
maybe a hard-reset can help you.
Go to start-> settings ->system and use clear storage function...
you will loose all contacts, sms's, etc....
Click to expand...
Click to collapse
i propebly must do so.
but i will copy my pim first
Since I've installed S2U2 I have sometime the issue...
The phone is ringing but I can't pickup....
Oh, I've a good one too, a day, just when I press Off button to put my device in sleep mode someone try to reach me. My phone start to vibrate and never stop !! I had to remove the batterie to stop my device vibrating... weird...
neXus519 said:
Since I've installed S2U2 I have sometime the issue...
The phone is ringing but I can't pickup....
Oh, I've a good one too, a day, just when I press Off button to put my device in sleep mode someone try to reach me. My phone start to vibrate and never stop !! I had to remove the batterie to stop my device vibrating... weird...
Click to expand...
Click to collapse
could be some truth in it.
I've just un installed the S2U2
since it chopped to much memory (almost 6000 kb)
(i know this thanks to the nifty device Task manager v2.9)
And haven't got the problem since.
by the way does anyone know what the program 'gwes.exe' does?
it keeps growing its kb over time.

locking the screen

hello everyone, quick question
im looking for a locking program that will lock the screen when i press the power button (device goes into standby) and when it wakes up
the default locking program with WM is annoying because you can lock the phone BUT when u get an incoming call or text message, the screen becomes unlocked again and its easy to "answer" it accidently when its in your pocket. this is particularly annoying with text messages, because most of the time i wont even realize i have one and the phone will be awake for hours draining the battery and waiting to be pushed. anyways ive done several searches and come up with the following solutions, none of which work for me
1. S2U2, i dont like it, i tried it, wont use it again
2. SensorLock - An EXCELLENT locker, except it wont work on phones without Accelerometers...works wonderfully on the diamond tho
can anyone suggest something to me
First, set timeout for turning screen off autoamtically. This will solve SMS wakeup problem - screen will turn off automatically after some time.
Next thing, incoming calls - there is great Onyx ROM with Opal's slider - to answer a call, you need to slide your finger from center to left (or to right to ignore it). You can't answer accidentally using it
i appreciate your suggestions but neither works for me
i tried the opal but it didnt work properly, i actually had to hard reset to get rid of it
as for the timeout, it still doesnt solve the problem of the phone becoming ACTIVE as soon as a notification or text message is received

Serious problem... cant answer incoming calls!

I think its a software bug... Its really annoying if someone calls me and I cant accept the call My ringtone just keeps ringing and I just can stupidly look on the screen without answering :S I push the green "answer" button but the call doesnt accept. I neither can use the red "ignore" button. This problem gets solved with a reset but happends again after a short time.
Is there any solution for this´? Is there any possibility to accept the call trough the touchscreen?
Please help me I am really desperate!!!
Thanks in advanche.
Uhhmm.....i guess you know that you have to 'slide' the button to the green field if you wanna answer...not 'push' the green spot.
Anyways...you can also use the (physical) buttons of the phone to answer or disconnect.
I think you missunderstood me. I actually mean the physical buttons! They arent working anykind. Normally if I press the green "dial/answer" button the dialer application appears right? But it dont! After software resetting it does again somehow for short time. And if I get a call then I press the physical button but the call doesnt accept. It just keeps ringing further. There is no chance to accept the call. And there is no option to accept the call trough the touchscreen.
Indeed, i misunderstood..sorry!!
If the buttons didn't work at all, i would be thinking of a hardware problem, but since you can solve it for a short while with a soft reset.....i'm not so sure of that.
You still have the option of a hard reset, you could give it a shot, just to be sure(Remember to back up your stuff ).
Otherwise send it in for warranty...presuming you still have it.
Thanks for the reply!
I dont think its a hardware problem because the buttons are working again somehow after a software reset. But the problem happens again some time later
Sending it to warranty is no choice since I always got trouble with my warranty!
My old touch had an software problem and couldnt boot so i send it to the warranty and they just send it me back with no repairs claiming that the warranty gets lost if I connect my device with a computer :S
Anyway i hope there is a solution without hardware resetting
Just a thought....
Did you install any locking software which locks the device fully? It may be the one preventing you from answering calls...
HTH...
No I didnt install anything kinda like that. Is there a dialer replacement I could use instead?
I have also noticed this bug on my Jade running the official 2.32 update from HTC:
When a cal is received, the phone rings but it doesn't display who is calling (the device keeps showing the home screen). This is not happening at every call, but I can't find what is causing this behaviour (it happens even after hard reset, so no additional programs running in the background).
Any ideas how to overcome this?

Screen doesn't turn on after new email.

1024 Leo, USA T-Mobile version.
It only happens with incoming email, SMS and calls are fine.
When I try to reproduce the problem, I simply have to wait for the phone to check for new mail. The the phone notifies me about new email. If I try to turn the screen on, it won't. The hard button lights up, indicating the phone is on but I can't interact with the screen. Resetting the phone via the red button is the only remedy.
If I act real fast when new mail comes, sometimes I'm able to start sliding to unlock but it still crashes. If I'm really fast I'm able to even get to the mail screen but it still crashes.
But the crash does not occur if I'm already using the phone when new email comes in. If I want to reproduce it, I have to leave the phone "alone", with the screen off. If the screen is on when the new mail comes in, the crash does not occur.
The problem started occurring with completely stock phone, the very first day, without making changes. As I cab tweaked the phone, (no ROM) the problem persists, it happens.
Because of this problem, when I wake up in the morning, I can't use my phone because the screen doesn't turn on and I have to restart the phone so I can use it. My mail send/receive interval is set for 4 hours so while I sleep the phone receives new email at least once.
I investigated similar problems for TP2 and Touch HD but it does not help.
I backed up everything on my phone so I'm ready to make changes if you have any advice. I checked for: changing the email ring tone, wake up on new email setting. They have no effect on this problem.
After this happens, I tried calling my phone. It will not ring, but the hard buttons light up but are unresponsive, I can't neither pick up nor reject the incoming call. I sent an SMS to the phone in this state, it didn't do anything.
Do you have knowledge that can help me? Is anyone willing to try to reproduce the problem on their phone?
All you would do is set any ring tone for incoming mail, leave the phone with the screen off and "wait" for new email to come in. Don't do anything for a minute and then check if the crash occurred.
Please help, I hate waking up to a crashed phone that I need to restart every time. Because of this problem, setting a wake up alarm is useless.
If you can't help with this, at least is there any way I can "force" the phone to restart without removing the battery cover?
Thank you.

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