Database Users

Urgent Hwelp Needed...buttons Wont Respond

I was using my phone today and all was working ok, till about 2:30 when I wanted to place a call, and nothing was working anymore.
Apart from the Circle wheel that works , the Call, End, Both Soft Keys, Ok,Windows, Comm Manager Buttons do not work. All of them just stopped working at once. ALL OF THEM.
I thought maybe it was too hot, I turned off the phone for 20 mins and still no go. I have never dropped my phone, not in water, nothing. Have had it for like 3 months now. Could this be software related? Please my phone is basically useless now, as I use the physical keyboards more than I do the touch screen.
Please Help me out

Desperate here please
please people I desperate here. Anyone ever experienced this? I have read most forums and there seems to be no option but to return the phone and get a new one, but I hav no insurance. I called HTC but they were closed. Please any input. I am lost here

htc wont repair or replace your phone. youll need to call ut starcomm and they will repair it for free. if you get mad enough you can even get them to send it back in a couple days. other than that i dont think their is anything that can be done about it. ive never heard of this happening before

gir2203 said:
htc wont repair or replace your phone. youll need to call ut starcomm and they will repair it for free. if you get mad enough you can even get them to send it back in a couple days. other than that i dont think their is anything that can be done about it. ive never heard of this happening before
Click to expand...
Click to collapse
Actually it seems to be a common problem with the Mogul, here is a thread that talks only about it
http://www.htcwiki.com/thread/1179470/Mogul+buttons+stopped+working??t=anon
I was shocked myself that problems like this is out there and am not aware. I would have opted for another brand of phone, maybe Touch. Guess I am one of the unlucky ones. Hope everyone learns from me, coz there seems to be no solution ( yet) . Not even HTC.

Well...
This isn't a hardware problem...
It's definitely software... Somewhere...
Hard resets work (requiring pressing and holding of 2 soft buttons) and bootloader mode works (pressing and holding the camera button...)
While the OS is up (flashed a few roms), none of the buttons (other than power, scroll wheel, and D-pad) work at all.
So... hardware wise, the buttons work.
Anyone want to look further into this?
I just got my mogul off Ebay - it was stuck in bootloader mode...
Ran "ExitBL" and no go on the buttons...
What all does ExitBL do?
Anyone else having button problems run this in the past?

Have you tried flashing stock oem carrier rom to the phone to fill in missing registries?

send it back to the seller and get your money back.

HD2 wont turn on

Hey everyone, my hd2 died (original 1.48 rom), I already tried soft reset, hard reset, put out my battery, charge it and everyhting that came to my mind but when i turn it on it wont go further than the first htc image.
Is there anything i cant do or should i just take it back to the shop?
Thanks

I would take it back, even if you do fix it. You don't want a phone that may still have a underlying problem.

Htc HD2 BRICK Need HELP!!!!!!!
I flashed Duttys_Leo_Sense_2.5_5.2.23554.5.5.0_1.72_Multi-Lang_6.5.5_Radio_2.07.51.22.2_V1.2_WWE into tmobile htc hd2 cause i was [email protected]$kin goin Rom happy and didnt double check its compatibility and my screen went blank black, cant power on, cant go into bootloader, and cant hard reset but when i plug it in to my computer it recognizes it as a device without a driver i saw it in the device manager on windows 7 ulitmate. CAN I SAVE MY HTC HD2??

I KILL my htc hd2 (BRICKED)
I used HSPL2_1024_RUN.exe i flashed like 5 roms within 24hrs i was trying them out and this one made killed my hd2.

for those stuck on the htc boot image
take off the back cover of the phone and press the little red button, this will restart the phone
AS SOON AS you press it, press and hold the volume down button this will bring you to the bootloader
connect the phone via usb to your computer and flash a different radio rom (look first which are compatible with your rom)
if this doesnt work, using the same method flash back to your original rom.

hpg said:
I flashed Duttys_Leo_Sense_2.5_5.2.23554.5.5.0_1.72_Multi-Lang_6.5.5_Radio_2.07.51.22.2_V1.2_WWE into tmobile htc hd2 cause i was [email protected]$kin goin Rom happy and didnt double check its compatibility and my screen went blank black, cant power on, cant go into bootloader, and cant hard reset but when i plug it in to my computer it recognizes it as a device without a driver i saw it in the device manager on windows 7 ulitmate. CAN I SAVE MY HTC HD2??
Click to expand...
Click to collapse
for tmous with 1gb rom NEVER flash a radio with .51. in the code.
still haven't seen anyone recover from this. if anyone has please let me know.

Damn it captain!!!!!!
I just got it on the 24th shhhhhhhh....... ummm i just will take it to TMOBILE i hope i can get an other one, they may not have one in stock or they WONT give me another. i will see as soon as the store opens.

Sorry to hear about people's problems. Just remember if you have TMobile
USA there is NOT a way to flash another rom onto the phone..Just give it time the wonderful folks here are working on it. If your still in your 14 day grace period just return the phone to the store and play dumb. You might
have to wait for another phone since apparently they did not anticipate
how many people wanted this phone and sold out quickly. I know I was there
at 6:30 and the second in line and they only had 5!
Anyway, the most important thing you can do here is DO a search!

I KILL my htc hd2 (BRICKED)
BUT I have flashed roms into Tmobiles htc hd2 like TOUCH_X_TREME_23549_TMOUS_2_30_5_49 among others and they worked! i was just try different ones and i PICKED and I BRICKED!!!!!!!!!!!

Damitu said:
Just remember if you have TMobile
USA there is NOT a way to flash another rom onto the phone..
Click to expand...
Click to collapse
sorry? sure about that? seems to me lots of people have successfully flashed their tmous hd2.
It only goes wrong if you
1 - flash a rom based on anything less than 2.10 rom
or
2 - flash a radio with ..51.. in the version number.

I KILL my htc hd2 (BRICKED)
When I take it back do you think tmobile can they tell if i flashed a rom?

hpg said:
When I take it back do you think tmobile can they tell if i flashed a rom?
Click to expand...
Click to collapse
possibly, however its worth a try, there are other people that have reported they got it exchanged. the worst theu can do is send you it back un fixed. They can't keep it and make you pay for the fix.

I KILL my htc hd2 (BRICKED) and the walk of SHAME!!!
Ok well thanks for your GREAT!!! input how can i add you to friends for future epic fail endeavours!!! i encounter.

hpg said:
Ok well thanks for your GREAT!!! input how can i add you to friends for future epic fail endeavours!!! i encounter.
Click to expand...
Click to collapse
hehe, i rarely bother accepting friend requests, this isnt a social networking site!
Just find any post be me, and either click my name or the green button next to my name to PM me.

Shamely going back to tmobile on wed
I went to tmobile last friday they tried to turn it on, pushing reset and taking out the battery so they put me on a list for this coming wed. I still got the bricked one with me they told me to bring it in for a trade. i have tried everything to turn it on but the screen remains BLACK. so i got a BLACK BRICK!!!

Any more ideas?
cgrec92 said:
for those stuck on the htc boot image
take off the back cover of the phone and press the little red button, this will restart the phone
I do not see a little red button under the back cover. I am in the US, just bought phone, slightly used of course, no warranty. It suddenly went dead this afternoon while charging, will sometimes try to power up but will just keep flashing that one screen "stick together" over and over.....
Tried another battery, same thing.
Click to expand...
Click to collapse

Mine is doing the same thing . . . in the US, the reset button is right next to the SD card slot, and it's yellow. Mine wouldn't come on Friday, and I started a web chat with Tmobile to see if they would exchange it, and then it just came back on. They said as long as the white sticker at the top of the battery compartment is still white (proving you didn't get it wet), then they will exchange it. It worked fine for me the rest of the weekend (AFTER I did a hard reset, and got it running great!!). This morning, I locked it while running MobiTV, then I couldn't unlock it, so I pulled the battery. That was 2 hours ago, and it still won't come on . . .
If it doesn't come on before I leave work, I'm taking it to Tmobile tonight!!
UPDATED 20 minutes later: Just came on . . . no rhyme or reason why?? Just started after MULTIPLE times of taking out and putting back battery, SIM, and SD card. Got the same error that I've been getting the last couple months on reboots (services.exe)?? When I did a CleanRAM, it free'd up 3.36MB . . . so SOMETHING was hung up, but nothing was running in the task manager??

Generally, few task managers show what's really going on with the phone's memory. Use an advanced task manager which will allow you to control the actual processes running on your device, Google for the names of those which seem to cause mischief and terminate them (if possible) or try to find a solution.

hpg said:
When I take it back do you think tmobile can they tell if i flashed a rom?
Click to expand...
Click to collapse
Hey I am also Tmobile User and I have flashed a few ROMS luckily I have not Bricked my phone (knock on wood.) I was just wondering how your return went? I have insurance on mine and figured I would just take it back if that happened. I just didn't know if that would work? Did you ever get a new one

Another update . . . used my phone all afternoon, and tried to charge it, and it wouldn't charge??? Luckily, my husband has the same phone, so I checked his with the same charger. Compared the two phones, and the prongs that hit the battery were bent back. I folded them back down, and now it can charge again. Makes me wonder if that is the problem with the phone not coming back on? Maybe putting the battery back in so that it wasn't hitting the prongs has been keeping it from turning back on . . .

warranty question

first i wanna apologize if this has been asked before but here is my situation... i bought an HD2 from a friend of mine just to run android on it, mission was accomplished.
this morning i was checking my emails and all of a sudden phone froze, i said ok no big deal battery pull and reboot, good to go but it did not happen, device would not boot, would not respond or nothing, plugged it in to the charger and started to boot but stuck on a boot loop, it would get to the tmo logo and then shut down and try to boot again, i did a master reset and that did not help, called tmobile, explained them what i did and they will be sending a replacement (helps to have insurance, u get unlimited warranty as long as device does not have physical damage)
here is my concern, i install HSPL, flashed the radio and installed custom ROM, is there a way to go back to stock with the phone doing what is doing? i believe there is not but hey... i doesn't hurt to ask right?
will TMO USA decline this repair or warranty exchange? i was able to press the volume down and reset button and gave me the radio version so thats my concern... any inputs will be appreciated
Thanks!
BTW u guys rock!

sounds like you bent the battery pins when you puled the battery.....
there is a way to prevent them knowing that you have hspl'd it a quick search should reveal all.

just came to my mind, any way to go back to stock radio??

[Q] HD2 bricked, buy a riff box?

Hello,
I am new on this forum (speaking of posting) i've been reading alot on this forum.
unfortunately, not enough..
Yesterday i got a htc hd2 from my dad because he couldn't work with it.
the only problem was that if he was calling the other person heard him like being in a bathroom or so,
I tought maybe it was because of the software ( i have put android on it about 2-3 month's ago maybe a bad version)
So i decided to put another version on it..
Well everything worked fine for me , set everything up but internet wouldn't open,
So i decided to reboot the phone, but that's where it went wrong, the whole phone died , not responding on powerbutton or anything else,
So as far as i know it's bricked.
the only wat to unbrick it (i know) is by using a jtag riff box, i don't know anyone in my country (the netherlands) who have it.
Now i don't know what to do.
sell the phone as broken for parts like display etc.
of shall i buy a box myself (107 euro without connector)
What are the points of concidering besides of the money,
is it enough to buy the box + connector and then download the software, or do i need to buy licenses too?
if not it's very attracting, an maybe i can even help other people who have bricked his/hers phone
If anybody have a trustable site for me to buy one in europe also please let me know.

madco said:
Hello,
I am new on this forum (speaking of posting) i've been reading alot on this forum.
unfortunately, not enough..
Yesterday i got a htc hd2 from my dad because he couldn't work with it.
the only problem was that if he was calling the other person heard him like being in a bathroom or so,
I tought maybe it was because of the software ( i have put android on it about 2-3 month's ago maybe a bad version)
So i decided to put another version on it..
Well everything worked fine for me , set everything up but internet wouldn't open,
So i decided to reboot the phone, but that's where it went wrong, the whole phone died , not responding on powerbutton or anything else,
So as far as i know it's bricked.
the only wat to unbrick it (i know) is by using a jtag riff box, i don't know anyone in my country (the netherlands) who have it.
Now i don't know what to do.
sell the phone as broken for parts like display etc.
of shall i buy a box myself (107 euro without connector)
What are the points of concidering besides of the money,
is it enough to buy the box + connector and then download the software, or do i need to buy licenses too?
if not it's very attracting, an maybe i can even help other people who have bricked his/hers phone
If anybody have a trustable site for me to buy one in europe also please let me know.
Click to expand...
Click to collapse
Hi,
Can you get into bootloader?
Power on and hold volume button down.
Can you get into tri-color screen?

malybru said:
Hi,
Can you get into bootloader?
Power on and hold volume button down.
Can you get into tri-color screen?
Click to expand...
Click to collapse
No, unfortunatly even that is not working,
The whole phone is not responding on anything.
i can push my powerbutton, but even no light goes on , and nothing appears on the display.
That's why i guess it's bricked (also because i am using a t-mobile sim even it is a HD2 which is sold by a hi (kpn nl) provider)

Nobody has an idea what's best to do? or does know someone in the netherlands with a box?

It would be easier to help you if you would have said what you've done to the phone.
I find it very hard to brick this phone if HSPL was on it, as there is nothing the Malgdr or CWM can do to ruin it (to my knowledge).
Try these two things:
1) Is the battery charged - sometimes that might be the problem
2) Connect the phone to your PC, and see if it recognizes it.
Let us know how it went.

madco said:
Nobody has an idea what's best to do? or does know someone in the netherlands with a box?
Click to expand...
Click to collapse
Sorry, don't have a box.
But, Check the battery pins, commonly, one of these are bent, and that's why it won't boot-up.
Does it use Magldr? or cLK? (Eg, when you booted, did you see a black screen with white text, and gogogo as the last line?(magldr) or did it just boot as android(cLK).
If cLK, put your phone in charger and see if the red light turns on.
Hope this helps a bit,
Eelke

I had mine jtag here in teh US I am not sure the cost involved but he can fix it for you if you care to have it shipped here. The person that did it is a member of xda and gave me fantastic service I can send you his website if that interests you. Just PM me if you wish.
Good Luck

Riff?
Never heard of one. Will a repair shop not have one?

Check the battery compartment and see if any pins connecting the battery to the phone are bent in a wrong direction. If so, correct this, put battery back in, connect phone to charger / USB and try turning it on.

Okay, back since a while.
Last week i found my HD2 again, (still not working.. )
So i thought about going to fix it.
I found out it isn't the battery though.. i tried another one in my phone, still dead,
My battery in another phone.. and that works.
So now i want to buy an riff box for sure, i fond some at the internet but i don't know if i can trust those sites...
First one is : http://gsmserver.com/shop/gsm/riff_box_jtag.php
Second one is: http://www.multi-com.pl/
third one is:http://www.ipmart.com/main/
Has anyone of yours some experience with one of these three shops?
1st one would be my first choice because they have all i want to order,
2nd one is the most expensive,
3th, miss something i want, but i can make it on by my own.
So can you please help me figure this out?

Best recommendation from me and your hd2, if you want to learn, is http://www.segger.com/j-link-edu.html (it no need credits, +++ another $, it's tootaly open for all you want with your phone) + great revskills software !!! I am happy user with all that!!! It's not automated process like in riff box but after working with it it's very great and easy!
http://forum.xda-developers.com/showthread.php?t=1307644

unlucky bud

Indeed it's pretty sh*tty.
Thanks for your link munjeni, but the riff box attracts me more, just because of the easyness.
Nobody some experiences with these sites please?

madco said:
Indeed it's pretty sh*tty.
Thanks for your link munjeni, but the riff box attracts me more, just because of the easyness.
Nobody some experiences with these sites please?
Click to expand...
Click to collapse
As long as you pay by PayPal, you should be covered. I'll be interested in knowing how things went...

[Q] HTC Magic bricked(?) after radio flash

Hi there,
your first thought might be: Ah jeez another one posting the same **** 2000 people posted before ^^. But anyways i think my problem is a special case:
yesterday i wanted to flash another radio to my htc magic via clockwork recovery. However something must have gone wrong. After the recovery rebooted my phone i got stuck at the "htc magic" splash screen. Pressing the home or the back or vol-down button or home and back button at the same time doesnt change the situation. still stuck at splash screen. fastboot and recovery dont seem to work.
After some really bad panicking minutes, i pulled the batery out of the phone and let it rest, while googling and searching the **** out of every forum on the net. Some minutes later i reassembled the battery and started the htc magic without pressing any other buttons, hoping it would juts boot and say "kidding ))" on the display. but yeah ... it didnt ^^.
Now im coming to the odd part, which differs from most other posts i saw on other forums and here on xda: after quite a while my htc magic suddenly made that "bling bling" sound, as it did whenever it started android successfully. i nearly burst into tears when i heard that sound, hoping that i would be able to access the phone via fastboot or adb. but ... i wasnt able to :S. the screen went black after that "bling bling" sound and stayed that way until i pulled the battery again.
i could repeat that procedure and reproduce the sound and behaviour, but i couldnt access the phone via any possible way i could find on the web :S.
hopefully somebody, who knows more can help. my last step would be jtagging the phone. but the tools are kinda pricy for such an "old" phone. and i couldnt find anyone in my area who could borrow me the tools or repair the phone for cheap money.
thanks in advance im counting on your knowledge

Try this low cost JTAG
tested by me with 2 T-Mobile Mytouch 3G

thanks for your fast response. if jtagging really is my last chance:
- what did you pay for all the parts of the schematic ?
- how long did it take you to put everything together?
- do i need a parallel port on my computer, or is it possible to use an usb port ?
- and do you think a newbie to smoldering and stuff could be successfully assembling all those parts?
- can you provide me with links and/or other pictures, which could help me?
thanks again for your effort
kinda exciting this whole thing :>