Database Users

evo off contract

i asked this in a thread a while back, but it got passed up.
if you purchased and activated an evo off contract, what was there to gain? it seems like it wouldn't be worth it for the evo, since everyone was supposed to upgrade their plan a mandatory simply everything data plan + premium data. before with other phones, i could see the allure, but now, not so much, unless you found a way to keep your old plan.

i suppose if you weren't due for an upgrade, you had no other option but to buy it that way. Then Sprint can change your plan without extending your contract.

radar5 said:
i suppose if you weren't due for an upgrade, you had no other option but to buy it that way. Then Sprint can change your plan without extending your contract.
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that makes sense. it just seemed like alot of people got it in their heads that they would not be tied down to a contract no matter what, and it didn't seem to be worth it anymore.

radar5 said:
i suppose if you weren't due for an upgrade, you had no other option but to buy it that way. Then Sprint can change your plan without extending your contract.
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Lol i laugh when customers tell me they arent due for an Upgrade. Ive upgraded 4 times this year. But yea there is NO way yo keep your old plan. The Evo is only compatible with the Everything Data Plan and the Simply Everything Plan. No exceptions. Ive tryed everything to get around it. I had to leave me Sero Plan to get the evo

i'm on the everything data plus plan (long story) but that was about all i could do.

I got mine off contract, and the only thing that changed in my plan was adding the additonal $10 fee, which did not affect my contract expiration date (which is still October 1st).

I bought mine from best buy for the $200 dollar two year contract. My old contract expired earlier this year. Now, somehow my account shows that my contract expired 2 1/2 years ago. Not that I'm complaining, but anyone know how that could have happened? I double checked with the upgrade checker on best buys website, it shows the same thing.

TheBiles said:
I got mine off contract, and the only thing that changed in my plan was adding the additonal $10 fee, which did not affect my contract expiration date (which is still October 1st).
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expiration dates don't change if you are not receiving anything (subsidized phone on the same line, 75/150 off your bill.)
i should have wrote "mandatory". it looks like you lucked out. what plan do you have?

akastixx said:
expiration dates don't change if you are not receiving anything (subsidized phone on the same line, 75/150 off your bill.)
i should have wrote "mandatory". it looks like you lucked out. what plan do you have?
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How did I luck out? I didn't renew my contract because I bought it off contract. Anyone else could do the same thing. No one forces you to use an upgrade.

with google voice account... seems like sprint could turn your phone off and you could still have a phone...lol

I buy all my phones outright. I would have bought my Evo if I didn't get one free from Google. Only phone I ever got on-contract was my 1st gen iPhone. At this point I go through 2 phones a year so off contract is way cheaper for me.

TheBiles said:
How did I luck out? I didn't renew my contract because I bought it off contract. Anyone else could do the same thing. No one forces you to use an upgrade.
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i thought everyone had to change their plan to one of the new ones regardless if they activated an evo on their account. if my last statement is correct (barring rulebending/sweetalking/retentions/ etc. or the oct. 1st sero rumor), then you are lucky to have your same plan (+$10).
StevenCCCP said:
I buy all my phones outright. I would have bought my Evo if I didn't get one free from Google. Only phone I ever got on-contract was my 1st gen iPhone. At this point I go through 2 phones a year so off contract is way cheaper for me.
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i used to get mine off contract, but with having to get the new plan, i just didn't see a reason. once again, your situation is somewhat different than the norm since you got the i/o phone, and since you switch phones so often, it would make sense as your phones retain most of their resale value. i guess my question goes out more to the people who are eligible for a full upgrade.
thanks for the replies

The additional $10 fee doesn't change or extend your plan. It just adds $10/month, the same way insurance adds $7/month.
--
Sent from my HTC EVO 4G using Tapatalk Pro.

TheBiles said:
The additional $10 fee doesn't change or extend your plan. It just adds $10/month, the same way insurance adds $7/month.
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True, with OTHER PHONES. If you (or anyone else) were able to get by without having to change plans, cool, they just didn't write the terms that way for THIS PHONE.
"If you’re already a Sprint customer but have a different plan, you’ll have to change plans when you activate your device. Also, once you change your plan, you will not be able to change back to your old plan if we no longer sell it, even if you go back to your old phone."
Nothing in their verbage says you have to extend your contract of enter one if you pay full price or get it from another party, but the terms for the evo state that if you use the phone on sprint, you have to change your plan. will people be able to get away without having to? of course, but I already mentioned that in my last post.

TheBiles said:
I got mine off contract, and the only thing that changed in my plan was adding the additonal $10 fee, which did not affect my contract expiration date (which is still October 1st).
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I thought Sprint was not selling them off-contract?

akastixx said:
True, with OTHER PHONES. If you (or anyone else) were able to get by without having to change plans, cool, they just didn't write the terms that way for THIS PHONE.
"If you’re already a Sprint customer but have a different plan, you’ll have to change plans when you activate your device. Also, once you change your plan, you will not be able to change back to your old plan if we no longer sell it, even if you go back to your old phone."
Nothing in their verbage says you have to extend your contract of enter one if you pay full price or get it from another party, but the terms for the evo state that if you use the phone on sprint, you have to change your plan. will people be able to get away without having to? of course, but I already mentioned that in my last post.
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I'm pretty sure that is for people on those ancient SERO plans that give them unlimited data for like $40. I already had an unlimited everything plan, so I just needed the $10 fee.
gmanvbva said:
I thought Sprint was not selling them off-contract?
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I got mine from Google I/O, but my local stores were selling them for the $450 MSRP.

goodelyfe said:
with google voice account... seems like sprint could turn your phone off and you could still have a phone...lol
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I am pretty sure that would only work where you have a WiFi signal, and you may be limited to no MMS, since MMS can't be sent/received over WiFI.
NOW, If you were to let sprint turn you off, and start an account with CLEAR for their WiFi and used your Google Voice number, I THINK you would have phone and Data Anywhere there is a Clear signal....

dj_jelly said:
Lol i laugh when customers tell me they arent due for an Upgrade. Ive upgraded 4 times this year. But yea there is NO way yo keep your old plan. The Evo is only compatible with the Everything Data Plan and the Simply Everything Plan. No exceptions. Ive tryed everything to get around it. I had to leave me Sero Plan to get the evo
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I'm confused...how did you get 4 upgrades in a year? I would love 4 upgrades a year. I could get another evo or epic for someone else on my plan.

beandogg said:
I'm confused...how did you get 4 upgrades in a year? I would love 4 upgrades a year. I could get another evo or epic for someone else on my plan.
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He's apparently an employee. Just do what I do: Keep your phone in very good condition and sell it when you get another one. I sold my ancient Hero for $300 when the EVO came out, which is more than the rebates.

thenewguy821 said:
I am pretty sure that would only work where you have a WiFi signal, and you may be limited to no MMS, since MMS can't be sent/received over WiFI.
NOW, If you were to let sprint turn you off, and start an account with CLEAR for their WiFi and used your Google Voice number, I THINK you would have phone and Data Anywhere there is a Clear signal....
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thanks captain obvious.... i didnt write that cuz its an understood, right? besides, wifi is just about everywhere. meh @ MMS when you have email accounts. Sometimes you gotta sacrifice and venture other avenues to do what you like

[Q] A question for the T-mobile data plan.

I am considering getting a Samsung Vibrant these days. There is one thing that bother me a lot.
I am a student from China. And I am getting a prepaid SIM from T-mobile without any kind of plan right now for the price reason.
I was wondering if I got a unlocked Samsung Vibrant from eBay and use it on the T-mobile network, do I have to pay for the data plan?
The thing is I owned a AT&T Fuze before and everything works fine on the T-mobile network except for the 3G. That's okay for me cuz I don't use 3G anyway. But there is one time that my friend who is on AT&T network borrow my Fuze for couple days, and AT&T just added the data plan for it automatically. My friend try to call the staff in AT&T and they said that since HTC Fuze is a smart phone from AT&T, it require a data plan so he cannot cancel it. And they can tell when he insert the SIM card and AT&T will get the IMEI from him automatically.
I just wondering will the same thing happen in T-mobile? 30$/month is way to much for me.
BTW, there is another question for you guys. There is a lot of unlocked Galaxy S on eBay, which is nice. I was wondering how they get it unlocked? Can I get them unlocked right in the "carrier shop"? Or there is other ways that I can get the unlocked code?
Thx you guys anyway for answering these questions. BIG HAPPY FACE

You might have to spoof the IMEI, you're in the same boat as my friend. He wants to use his old Sidekick plan with the phone but since's it's not a Sidekick he can't use the data at all because they know he's using a smart phone. Discussing IMEI's is not usually allowed on xda because it's illegal in some countries. I think that's your only solution though.
Wait a few months until the phone is more popular and you'll be able to easily find ways to spoof the IMEI. So far I have found none.

you have to have the android web spoofed or not. Without it TMO will lock you out of the market and mms
Sent from the best phone from TMO... Vibrant

as long as you use t mobile prepaid, you won't be charged for a data plan.
Why do you want to buy those expensive vibrants from ebay? I'd rather buy it from tmobile with 2 year contract, then cancel the plan and pay the ETF.
You can try to ask a t mobile online csr for the unlock code. Just tell him you will travel outside of us.
Sent from my SGH-T959 using XDA App

neasoon said:
as long as you use t mobile prepaid, you won't be charged for a data plan.
Why do you want to buy those expensive vibrants from ebay? I'd rather buy it from tmobile with 2 year contract, then cancel the plan and pay the ETF.
You can try to ask a t mobile online csr for the unlock code. Just tell him you will travel outside of us.
Sent from my SGH-T959 using XDA App
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He said he is a student from china so I assume he does not have a SS# and without one he cannot sign up for a contract.
The best thing you can do OP is buy a Galaxy S i9000 off ebay. Tmobile only has the IMEI for the vibrants. That way you can pop your sim into the international version and they wont know.

Or get a sim card from mysimplemobile.com $60 a month for unlimited everything and it uses tmobile service. That is what I switched to and it works with my vibrant without an unlock.
Sent from my SGH-T959 using XDA App

PathogenX said:
He said he is a student from china so I assume he does not have a SS# and without one he cannot sign up for a contract.
The best thing you can do OP is buy a Galaxy S i9000 off ebay. Tmobile only has the IMEI for the vibrants. That way you can pop your sim into the international version and they wont know.
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Yup. You are right. I don't have the SSN right now so it's difficult for me to sign a contract.
The international version which is the i9000 is not bad. But I notice the price for the international version are significantly more expensive than the vibrant, for like 100-200$.
Anyway, thx for the suggestions.

j0eyred said:
Or get a sim card from mysimplemobile.com $60 a month for unlimited everything and it uses tmobile service. That is what I switched to and it works with my vibrant without an unlock.
Sent from my SGH-T959 using XDA App
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Thank you for the suggestions. But 60$ still seems to be a lot for me.
So I might try to figure out another way to make it happen. lol

Im using the vibrant on tmo after upgrade. you can go online and remove the service. I paid for one month and canceled. you just change the type of phone to one not requiring android data plan ie a non android phone and it will let you remove it. I'm using it purely on wifi. just remember you will need it unlocked or w/ 3g to activate it initially or after wipe.

vnamee said:
Im using the vibrant on tmo after upgrade. you can go online and remove the service. I paid for one month and canceled. you just change the type of phone to one not requiring android data plan ie a non android phone and it will let you remove it. I'm using it purely on wifi. just remember you will need it unlocked or w/ 3g to activate it initially or after wipe.
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Ahh, Hmmm I paid the full 500 and today is the last day I can return mine. How much was the termination fee out of curiosity?
Another question, I have been using mine prepaid for almost a month now and TMO hasn't given me any trouble with it. (Aside from the reps in the store when I went to buy it).
Do you think I should bother to spoof my IMEI? Is that something that can get a fellow into trouble in this paranoid new world?
From what I've read everywhere else, it seems that TMO needs your business and won't give you any trouble using a prepaid sim in the phone. Whose to say that won't change in the future though.

lianglqufo said:
Thank you for the suggestions. But 60$ still seems to be a lot for me.
So I might try to figure out another way to make it happen. lol
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You can usually get a contract from T-mob with your passport and your F1 student visa (assuming you're on a F1). You'll have to wait for about an hour in order for them to get approval from headquarters, but it works fine. Got my Vibrant that way, and while the charges are high at least you get unlimited data (as in really unlimited), so watching videos, listening to pandora and all that is a non-brainer..

djupp said:
You can usually get a contract from T-mob with your passport and your F1 student visa (assuming you're on a F1). You'll have to wait for about an hour in order for them to get approval from headquarters, but it works fine. Got my Vibrant that way, and while the charges are high at least you get unlimited data (as in really unlimited), so watching videos, listening to pandora and all that is a non-brainer..
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Oh. I do have the F1 VISA with me. But I think I need to pay the deposit for don't have the SS#. At least my friend told me so.

SquareBare said:
Ahh, Hmmm I paid the full 500 and today is the last day I can return mine. How much was the termination fee out of curiosity?
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That's the thing I don't understand. I paid $199 for my Vibrant on a 2-year contract. I have a $200 ETF, which means that I can cancel, and get the phone for $400. For a non-contract, I would have paid the full $500.
So what one can do is use the Even More for one month (which is +$10 from the Even More Plus). Then cancel, pay the ETF, and move to the same Even More Plus plan. Which would mean you would get no contract for $400.
Am I missing something?

cparekh said:
So what one can do is use the Even More for one month (which is +$10 from the Even More Plus). Then cancel, pay the ETF, and move to the same Even More Plus plan. Which would mean you would get no contract for $400.
Am I missing something?
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is this really possible? amazon currently has the vibrant for $0.01 with a new contract. so in theory, one could sign a new contract, cancel and pay the ETF of $200, and get the phone for $200.01?? then sign up for an even more plus plan with no contract? (i also thought EM was $20/month more than EM+)
any input would be appreciated. this sounds too good to be true

You can buy a Vibrant and use it on prepaid you are just going to pay $500 for the phone. T-Mobile doesn't care they wont and can't charge you extra.
I would recommend checking out flexpay, you can get a monthly plan and get data if you want it. If not go with prepaid $15 a month gives you unlimited SMS and $0.10 a minute and just use wifi when you need data.
One last thing is do not recommend imei spoofing as its illegal here.
Sent from my SGH-T959 using XDA App

lolcopter said:
is this really possible? amazon currently has the vibrant for $0.01 with a new contract. so in theory, one could sign a new contract, cancel and pay the ETF of $200, and get the phone for $200.01?? then sign up for an even more plus plan with no contract? (i also thought EM was $20/month more than EM+)
any input would be appreciated. this sounds too good to be true
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If you cancel with amazon within 6 months you pay an added 250$ ETF to them. So it would be 450$ all day.
I got mine from costco for $99 and canceled for 200$ after ETF. So $300 total. You also get a free cheap case car charger and bluetooth from them. Oh and no activation fee.
Texted While Driving

sl0play said:
If you cancel with amazon within 6 months you pay an added 250$ ETF to them. So it would be 450$ all day.
I got mine from costco for $99 and canceled for 200$ after ETF. So $300 total. You also get a free cheap case car charger and bluetooth from them. Oh and no activation fee.
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nice. i'll look into something like this. i wonder if best buy / radioshack / car toys also have ETF fees of their own... (no costco membership for me)

I am kinda confused by this.
So I am in a stick situation here.
My parents have a family plan and I bought a Vibrant adding onto their Even More plan, which requires the $5 add a line and also $30 data plan. But I kinda think I don't really need data plan/3G cuz I am mostly home and don't quite use 3G unless I am not home, which isn't too often. $30 is a little money wasting, so I was thinking of just getting my phone without contract by paying $500 and just adding to my parents' Even More plan without data plan to save money.
But since I got my phone from Costco for $200 (when did this $99 deal start? I got mine a week ago...), does that mean I can just cancel and save money instead?
Important question though: Is it really true that there is no Android Market access without Tmo smartphone data plan? Why is this so? If so, is there any way of my getting away with it in my case?
Thanks,

FYI, if you have an F1 visa or any student visa you can do a contact with T-Mobile with no deposit and no ss#. This is something relatively new to t-mo. Just go to any corporate store location and they should be able to set it up for you. It takes about 45 minutes to process. That is the only down side.
Sent from my SGH-T959 using XDA App

seojuhwan said:
Important question though: Is it really true that there is no Android Market access without Tmo smartphone data plan? Why is this so? If so, is there any way of my getting away with it in my case?
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I don't have a data plan, and I can access the Android Market just fine via WiFi. With Wifi at home and at work and most every place in between, the data plan is really pointless for me

Evo 4G off Contract... Am I in for a surprise?

I am a T-mobile user. Recently, I want to use sprint's 4G network because I know I can get it; My family is using it all day...
The thing is, I don't want to be tied down into sprint's 2 Year contract. Therefore, I want to buy a used Evo 4G off craigslist, and go in with someone into a sprint store and complete the transaction and complete set-up.
My question is:
1) What is the benefit from getting an evo 4G off contract besides not being tied to a 2 year agreement?
2) Will it be cheaper if the person is selling me the phone for $250.00 USD Mint condition?
3) Will sprint force me to have a data plan if I have this phone? Let's just say, I didnt want a data plan next month, will they let me do this?
Thanks for helping guys. Look forward to your replies.

While there are many educated people on here who can help you, I would suggest going to a Sprint store first and asking them straight up. Don't feel pressured to sign a contract, just tell them what you want and if they can't give it to you, then there are usually ways around it...

lemonspeakers said:
I am a T-mobile user. Recently, I want to use sprint's 4G network because I know I can get it; My family is using it all day...
The thing is, I don't want to be tied down into sprint's 2 Year contract. Therefore, I want to buy a used Evo 4G off craigslist, and go in with someone into a sprint store and complete the transaction and complete set-up.
My question is:
1) What is the benefit from getting an evo 4G off contract besides not being tied to a 2 year agreement?
2) Will it be cheaper if the person is selling me the phone for $250.00 USD Mint condition?
3) Will sprint force me to have a data plan if I have this phone? Let's just say, I didnt want a data plan next month, will they let me do this?
Thanks for helping guys. Look forward to your replies.
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1) Other than the subsidized price none... of course you could count in the ability to jump ship if you dont like the service.
2) Well some have found the EVO for $99 on amazon with a contract (and possibly new line)...
3) Yes. A data plan is required for all smartphones, on top of that they will add the $10 4G EVO fee. Since you are not getting a contract they might give you a hard time about this.

fenixjn said:
1)3) Yes. A data plan is required for all smartphones, on top of that they will add the $10 4G EVO fee. Since you are not getting a contract they might give you a hard time about this.
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HAHA that was worded beautifully. Another shameless label would be. The 10 dollar a month "cool phone" fee

Sprint requires a new contract for any new line of service whether you have taken promotional pricing on a phone or not.

pididente said:
Sprint requires a new contract for any new line of service whether you have taken promotional pricing on a phone or not.
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yeah exactly, not sure why the OP thinks that bringing an Evo he purchased 2nd hand is going to prevent him from being locked into a 2 year service agreement when opening a new account.

He's used to T-Mobile who has plans that don't require contracts.

Sprint does actually have a no contract, month to month plan, but I don't think the EVO can go on it.
Sent from my blah blah blah blah

deathsled said:
yeah exactly, not sure why the OP thinks that bringing an Evo he purchased 2nd hand is going to prevent him from being locked into a 2 year service agreement when opening a new account.
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I don't think the 2 year agreement is required. Though I could be wrong. But if he already got his phone, the only thing they could do is charge him the $10 cool fee. You got an evo so you have to be on a 2 year agreement? Gimmie a f-ing break. But any discounts you try to get will land you on a two year agreement.
Sent from my f-ing space ship.

If you put this on sprints network, you have to have the data plan.

If you are adding any new line with Sprint, you will be required to enter a 2 year contract regardless of getting any discounts on phones. Even if you are adding a line to an existing plan, you will be required to enter the contract.
What I would do if you really want to use the Evo is to sign up and take the best phone that they will give you for free. You can hold onto it for 30 days and sell it if you decide to stay with Sprint. Or just keep it as a backup phone. But look around, sometimes amazon or best buy will give out very nice deals on some good phones.
Or forget Sprint all together and try to activate the Evo on another carrier.

Sad day for me...

So I was going to buy a G2 today. The guy that was selling it to me works at a T-mobile kiosk in the mall (actually, he said that he owned them at that particular mall), and I wanted to test out the data speeds with my sim card. I currently have a nexus 1. Well, I am really glad that did that before buying the phone because I found out that you need to upgrade to a 4G data plan after trying to browse the web on the phone. I don't know why that never occurred to me in the first place. I am off contract right now and didn't want to recommit to another two years, plus being able to tether and use as a wifi hotspot for free is a nice perk, haha. Granted, I guess COULD change all that with rooting, but the whole process confuses me and I have yet to take the plunge on my N1. Also, I am currently testing out whether I would get throttled with my current plan because I have 3 days left on this billing cycle. So am doing everything i can to use data. Anyway, the guy wanted $290 for the phone, but it was a little bit more dinged up than I would have cared, plus some very light scratches on the screen. The spring was also very VERY loose.

Tmobile doesn't not charge extra for "4G".

There is no 4G data plan and it isn't extra. That kiosk does not sound very reputable, either.
Also, the n1 is super easy to root since it was basically made for it.
Sent from my HTC Vision using XDA App

If you are off contract all you need to do is call customer care, shout "retention" until you get forwarded to a rep and have them add a $10 data plan to your em+ plan. Even better, get onto the internet live service rep directly & explain what it is you're trying to do. I have found that they're much better at directly answering questions & implementing plan changes than the telephone jockeys.
This guy is trying to jerk your proverbial chicken.
I also find it hard to believe that you haven't rooted your n1. What rock have you been living under?

astriaos said:
I also find it hard to believe that you haven't rooted your n1. What rock have you been living under?
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Lol I just haven't had much need to do it until recently, I guess. Plus might send it in for a warranty exchange because I have some dust under the screen and I dont want them to squawk at me for rooting the phone.
Nonentity018 said:
There is no 4G data plan and it isn't extra. That kiosk does not sound very reputable, either.
Also, the n1 is super easy to root since it was basically made for it.
Sent from my HTC Vision using XDA App
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I pay $35 per month for unlimited text and data. He said I would have to sign on for a $30 per month 4G data plan and then $15 for unlimited texts because I didn't want to renew my contract. $30 + $15 = $45, or ten dollars more. I reckon I could call tmo directly, but I just haven't put much thought into it.

Answer is simple, send it in for an exchange and if they can't give you another N1, have them send you a g2.
If it is to much of a concern, you could offer the guy $290 for the physical phone, get tmo to change your plan and replace the springs with the recently posted guide. Even with some scratches, $290 is a hell of a deal for a g2.

BB Warranty

I bought my service plan and cell phone at the Verizon kiosk in Best Buy. I opted in for the $9.99 protection plan. Ive had my phone for more than 30 days. I have a cracked camera lens. Just wondering how their replacement plan works? Their site doesnt have the DInc listed any more so Im not sure if all they do is send it in for repair, replace it, or what.

I remember reading right after dincs eol that people were getting the incredible 2 through Verizon's insurance

Give BestBuy a call and find out what they can do for you, i don't think this is verizions deal

luke1987 said:
I remember reading right after dincs eol that people were getting the incredible 2 through Verizon's insurance
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Has nothing to do with Verizon.
Anyone know if I can add Verizon insurance at any time? If I switch Id save $3 a month for what appears to be better service.

whitedragon551 said:
Has nothing to do with Verizon.
Anyone know if I can add Verizon insurance at any time? If I switch Id save $3 a month for what appears to be better service.
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You can only add the Ausurion insurance from Verizon, within the first 30 days of owning the device. I'd call BB and see what they say.

jermaine151 said:
You can only add the Ausurion insurance from Verizon, within the first 30 days of owning the device. I'd call BB and see what they say.
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Should have had the Verizon insurance.
Just got off the phone with BB. They charge $9.99 a month. If your phone breaks you go in, they take your phone and ship it to a Geek Squad repair center. In the mean time they give you an old school loaner phone at which point my unlimited data package is worthless since I cant do anything. On top of that you pay the $9.99 a month and to get a loaner phone of any sort its $50 while your phone is being repaired.
Hopefully HTC's customer service is worth something.

whitedragon551 said:
Should have had the Verizon insurance.
Just got off the phone with BB. They charge $9.99 a month. If your phone breaks you go in, they take your phone and ship it to a Geek Squad repair center. In the mean time they give you an old school loaner phone at which point my unlimited data package is worthless since I cant do anything. On top of that you pay the $9.99 a month and to get a loaner phone of any sort its $50 while your phone is being repaired.
Hopefully HTC's customer service is worth something.
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Wow! Thanks for sharing that. I will definitely stay away from their protection plans. Ausurion is awesome. I've had to use them once before. They just ship you another phone. The deductible went up recently when they lowered the monthly charge, but it's still well worth it.
Good luck on getting it fixed without too much of a pain.

jermaine151 said:
Wow! Thanks for sharing that. I will definitely stay away from their protection plans. Ausurion is awesome. I've had to use them once before. They just ship you another phone. The deductible went up recently when they lowered the monthly charge, but it's still well worth it.
Good luck on getting it fixed without too much of a pain.
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Should still be covered under HTC's manufacturer warranty. Not sure if they will replace it or what. Still waiting on them to email me back.