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Let me explaing what I am expiriencing.
Every time that I run Explorer, Messaging my GPRS connection automaticaly connects to internet.fido.ca. Now, I remember that on my XDA2 when I was making a call GPRS was suspended and as soon as phone call is finished - resumed. JAM just dropes connection after phone call, and it's necessary to establish it manually again or run Explorer or messaging. Anyone with similar issues? I've tried clead shipped ROM and 1.06 - same result
i have a smilar problem.... my phone can't hold the gprs connection for long say every 2-5 minuts the signal bar will go dots ..... searching for network.. i thought it could be from my provider so i switched to another one but still the same problem.... i tried my sim with a nokia phone and works without any problems!!!!
if someone could help it would be great
PapaDocta said:
i have a smilar problem.... my phone can't hold the gprs connection for long say every 2-5 minuts the signal bar will go dots ..... searching for network.. i thought it could be from my provider so i switched to another one but still the same problem.... i tried my sim with a nokia phone and works without any problems!!!!
if someone could help it would be great
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I think my problem is a bit different. My GSM signal is strong, 5 bars, but GPRS just refuses to resume after call is placed
Just noticed that in different location this feature works fine. I guess, GPRS signal is not very strong in my area
Quite often these days I am getting the issue mentioned above. Even soft resets do not seem to help. Until I reset a few more times.
What might be the cause of this? Thanks.
Hope someone might be able to assist on this. Thanks.
I'm also getting this message nearly every time I try to make a call. The phone then looks like it resets the connection with the cell tower and it successfully completes the call on the second try. Then the next time I try to call someone else it fails again. I came to this forum to see if anyone else has experienced the same problem.
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
BlindDriver said:
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
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thanks for the update, i however am experiencing this issue once in a while and it is not with the activesync running nor a data connection going on. ugh..... guess mine is odd
Me too
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
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yup, everything rocks in it except the phone functionality really needs to be improved to be more usable.
do you know how i can use the phonepad to do t9 for replying SMS ? right now i am finding it hard to do so as i need to use the normal input methods which is not as easy as a normal cellphone
omg I'm from Singapore using Starhub think I'm having the same problem too. Dopod 838 pro.
A soft reset works for me, but very frustrating coz you dunno whether you are missing calls - the screen shows mobile is up with signal and all but people can't call in.
Just started happening to me past few days but then again I just took over the phone from a friend who bought it 3 months ago (latest batch)
So frustrating. ... seems related to the activesync.. but then again still happens when activesync's not involved.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
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Click to collapse
Same here anytime Cingy plays with towers, have you ever got a message stating the call can not be completed at this time? Been getting that one lately as well.
I think that it could be an issue with the phone heightened by the nature of the cell network.
I am wondering if the phone has issues handing off between cell towers as I have the band tab active and there are freq choices so I wonder if the phone even on gsm has some issues dealing with hand offs.
I locked it on gsm and still had issues with the phone. I locked it on 850 and still had phone issues. Put it in auto for the freq and still had issues.
On the U network on Cingular since its the only one the phone is excellent. Data and voice work great. So it will get better in the US for us on Cingular. But man its going to be really annoying during the roll out.
I'm on T-Mobile and I'm seeing this problem as well. (It didn't go away after closing ActiveSync like I said it did earlier.) The weird thing is that this wasn't a problem until about a week or two ago; now all of the sudden it's happening constantly.
Also, I just installed the newest HTC ROM (1.35.255.2) yesterday and now my phone has started to drop calls. I've never had a problem with dropped calls in the 2.5 years I've lived in this apartment.
Ain't technology grand?
Well things have not improved for me. Today after 8 resets the phone finally settled down and did not freeze and was able to get on the network. It has been terrible for me the last 2 weeks...
I removed the eten dialer skin I was using. I wanted to make sure it was not due to replacing the Cingular phone skin.
We shall see tomorrow if the phone is able to work without multiple resets..
If not it is off to a hard reset and re-load to see if that improves it any...
I have taken the plunge and did a hard reset plus reinstall of everything. I had the same apps installed again and the problem seems to be gone now. *touch wood* hopefully this doesn't come again... a restore takes too long. I have also installed Sprite and did a full backup of the phone including the memory card just to be safe.
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
returned
Well I returned mine. Did the warrenty exchange. So far so good. No freezing and the phone seems to hold onto the network ok now.
I truly believe mine was defective. As the phone would show searching and not connect to the network.
I think that not being able to make a data connection is a network issue as it clears up in a few days.
pvs said:
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
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Click to collapse
also in the same area, experiencing similar problems within certain specific locations. Noteably these are locations that I get SPOTTY UMTS service, so I assume a tower upgrade is in progress or something that is causing this. Where I have full umts service, the problem does not occur.
at times i have signal, but calls don't come through (rings to calling party, but goes to voicemail before my device rings).
This is something related to 3G because when the sim is put in a blackberry 8700c, everything works A-OK.
Glad to know i am not alone in this
I have similar problems. Especially in the university of Hannover. There is UMTS. Since a few days Data Connections via Active Sync don't work.
Before I had problems with calls. For example freezing during call.
And of course in the university and on other places I have often to do calls twice.
I called O2 for that problem. They are upgrading the cell around the university to HSDPA.
Hi to all !
I had the same problems, then i removed the microSD card and the problem was gone. Now i am testing the phone without miroSD card. I forgot to say that i had the problems with boot too(No GSM) and now it boot perfectly.
Best regards
O2 XDA Trion (dopod rom)
I finally had to return the phone under warrenty. It degraded to no gsm all the time fresh from a hard reset with no mem card. The new device has been flawless radio wise for a week now.
Problems with XDA Trion SOLVED !!!
Hi again !
The microSD card was NOT the problem ! I tested the phone without SD card but that was not the problem. Then i go to my provider and change the SIM card with new one (the old one was very old so i buy new one) and wauuu it works. The XDA TRION needs the sim card with UMTS suport then it will work fine. So far NO freezing at all. I will let you know in a few days if something strange will hapen.
Best regards
Hi, to all with the problem “The operation failed” when trying to make a call:
Try to switch off bluetooth (specially if you are in UMTS (CMDA) network) and then try to make a phonecall again.
For me this helped to solve it.
First I also thought that it’s only a Provider network problem (I have 2 different providers, with one it works, with the other I have the “operation failed” problems).
So it is 100% a phone software problem. (Shame to HTC)
Give feedback if it helped you too.
I found out some strange bug:
When my TYTN is connected to the network (UMTS) and bluetooth is switched on too I can not make telephone calls. TYTN starts dialing but disconnects after 5 sec. (No errormessage, but plays a sound 3 times (something like: ding…ding…ding).
Incoming calls do not get trough too (Only busy tone).
When I switch off Bluetooth or network connection everything works fine again.
I searched this forum up and down, but found no answer.
Am I the only one or did somebody notice this bug too?
i found that i cannot use my phone at all if i restart my phone with BT and wifi on somtimes, removing the bt and wifi seems to fix it for me. strange eh?
i often get phone failed.
Its annoying. I am always afraid that I forget to switch off the Networkconnection after I have checked emails or was surfing in the internet.
Its the basic purpos of a phone to be reachable.
Am I the only one with this problem? Is something wrong with my phone?
Sorry to poll this.
But nobody else has noticed this?
Hey folks,
Am I the only one with this bug ?
Really need help for this problem
I forgot to post that my problem has gone.
It definitly was a network problem caused by my networkprovider "One Austria" (now Orange).
After a long call with the technical support they changed some of their serversettings
and wow this problem is gone.
Never happened again (since 6 month)
Hope this helps someone
Hello,
I have just upgraded to the official GPS ROM and I am on the Swedish 3 operator. I have noticed since the upgrade that the network connection is switching from 3G to HSDPA when there is a demand of bandwidth or simply when there is data in either direction.
I can see that the purpose of this was to make it possible and more reliable to place and receive calls during data sessions. I have figured out though, that with the old ROM, there was no such switching (but there was no distinction with the icon, so you really had no idea) and the connection speed was always constantly 1Mbits/s when using Internet Sharing for example. Now with the HSDPA/3G switching/throttling, the connection often drops down to 3G speeds and Skype-calls are lacking quality from this a bit when using Skype in the car which i do quite regularly nowadays using my Jabra JX-10 headset.
I also realize that there is still a problem with outgoing and incoming calls during these automaticly switched-on HSDPA-sessions. That is probably why HTC has decided to keep the HSDPA sessions as short as possible, that's fine, but what boggles me is the algorithm used for the switching. It seems to always kick in HSDPA in the beginning of a new data session, and after a short time of inactivity (while pondering what favourite page to open this time) the connection drops down to 3G and it won't kick back to HSDPA even when you start browsing again, until a certain period of "non-HSDPA-ratio" has been reached and the phone thinks it would be OK to kick in the highspeed again for a little while.
I also noticed that using Skype would keep HSDPA alive once you place a call from a fresh started data session and keep talking ;-)
This is not a particular problem to me, I was just wondering of anyone else here has noticed and had an idea of what the programmers had in mind?
BTW: I am running TomTom 6.010 and Franson GpsGate on the machine now and it works absolutely like a dream. I used to have a Blue-I Bluetooth GPS in the car (Trimble based chipset, only 8 channels but quite OK piece of hardware) but this is far superior when it comes to HOLDING a persistent fix also when moving indoors. The TTFF is quite fast as long as you are outdoors, most of the time i have a fix before i leave the parking space. I noticed there being a dynamic number of satellites of the receiver, sometimes i see 7 out of 8 satellites, and then sometimes i see 10 out of 12! Anyone noticed?
Thanks in advance! Cheers...
It’s not your phone that decide to change from HSDPA mode to normal R99 (384kbits) mode and vice versa. Everything are always controlled by the network. The behaviors that you describe are normal. Besides the HSDPA is quit new for the operators and new parameters needs to be tuned for best performance for every users.
BTW, the degradation that you notice. You are not alone that use HSDPA.... Its finally the big success for 3G
I use Phone Alarm profiles and BandSwitch to control my connection based on business hours. I get a poor singal unless on 3G where my office is located. I force it to GPRS otherwise to save battery.
I have similar problems, cannot receive or start calls when HSDPA connected. Shouldn't that be possible anyway, calling and transferring data at the same time? Or is this a network provider problem?
I too am on the Swedish operator 3. I have an unlocked, non-operator distributed HTC TyTN that I had updated the radio to 1.40xxx and the ROM to Black Dymond 3.5 and was having the exact same problem. I could reproduce the incoming call not getting through error every single time I got the phone to go into HSDPA mode.
After some initial searching I read somewhere it was network dependent (Nokia switches vs Ericsson) and the only way to solve it was to disable the HSDPA using e.g. HTweakC, which I did and it solved the problem, but then of course I couldn't take advantage of the high-speed data access, which was the major reason I got this phone.
I recently noticed that 3 released a new extended ROM with instructions to update the ROM to the latest (as is available on the ftp here) then install their ExtROM. I went to the trouble to try and breakdown what was in this extended ROM, but being a newbie to pocketpc it was all hyroglyphics to me, so I went ahead and installed it over my old HTC ext ROM (which I saved for later use just in case).
When I get around to it I may mount this extended ROM here (I have it, but don't have too much time to put it up right now, so someone may beat me to it).
Anyway, Black Dymond 3.5 didn't install the Extended ROM after a hard reset (assuming that was the intention), so I did it myself afterwards. One initial bug that showed up quickly was the Comm Manager not wanting to start saying it would only manage a max of 7 items (whatever that means). So I installed Schaps latest Comm Manager and it worked fine.
Well, guess what, now there's a daemond that starts on boot and the phone app is different (another bug is that the text on the phone app buttons remain in the 3 theme although I changed back to black, but that's minor), but now I cannot replicate the no incoming calls during HSDPA error.
Apparently they've added something that makes the phone connect properly to their 3G/HSDPA network for call handling. Now I've got full HSDPA speed and no problem on incoming calls (plus still have Black Dymond's great VOIP/SIP WM6 solution).
Ok, as a noob I of course missed the fact that the daemon starting at boot is Voice Commander. Still the actual phone app/dll is somehow different with this ExtROM and it's solved my problems.
I am only writing here after I tried everything I could possibly imagine with no result. Sorry the long text.
I'd like to hear ideas from you. Anyone with a similar problem.
I have a Blackstone, and never had even the smallest problem with GSM signal. But now I face the following:
- If I set the Band to "Auto", my phone connects to the HSPDA network with no problem, and I use internet and make calls normally.
- If I set the band to "GSM", sometimes it connect, sometimes not. When I manage to connect, if I try to use the internet, sometimes I lose the signal. When I am making a call, it frequently hangs up. The problem is random, sometimes I can use GSM with internet and calls for a long time, but suddenly it crashes again!
The solution would be always connect to HSPDA, but the problem is that on "Auto" the phone sometimes goes to GSM alone, and the signal breaks down.
I cannot be sure exactly when this problem began. But it was after I installed PDAVIET's Rom (WM 6.5 21053 and manila 2.5), and radio 1.17.25.09.
Among everything I have done:
- Flashed dozens of Roms always hard-reseting twice after. Tried stock Roms, cooked Roms with WM 6.1 / 6.5, manila 1.3 / 2.1 / 2.5.
- Flashed radios 1.13 / 1.14 and 1.17 in combination with all Roms. Tried with and without ripphone.dll's
- To eliminate a operator problem, I used my chip on a nokia for a few days, and didn'd have a single problem with signal, calls, internet. I installed a chip from another operator and faced the same problem.
Nothing I have done made any result.
Even using my stock Rom didn't solved. I used this phone for 8 months with no problem. So I came to the conclusion this is hardware related, with the antenna or something.
Thanks
All right, have been through a few more Roms and Radios and the problem remains unchanged...
Really looks like an antenna related problem. Apparently I will never connect to GSM again unless I take my device to service (have no guarantee), and be lucky!
But anyway, I found a solution to the connection instability and phone calls interruptions. Solved my life for now. It is very complicated:
*********************
HKLM\Software\OEM\UMTS
OpMode=2
*********************
This forces the phone to always stay in the 3G band. The "Auto" mode you can set in Comm Manager lets the phone change to GSM when the signal is low or whenever he wants, and my connection breaks down.
BTW, other modes are:
OpMode=0 (Auto mode)
OpMode=1 (GSM only mode)
OpMode=2 (3G only mode)
I know this may not be useful for anyone, but I just felt like sharing...