Ok, im going to start not from the beginning beginning, but from where problems started.
Friday night, went out, I was writing an sms when somebody pushed me and i dropped my wiz, i picked it up, to find that the battery was gone, nowhere to be found, i did find the cover tho. i tried to look for the batt, but i was in the middle of the club so it wasn't that easy.. I knew that a friend of mine had a spare one so i didn't worry that much.
Sunday I got the replacement, tried it, no luck, it ran out i thought, but when i tried to charge it, nothing happened. Buying a new one is not that easy when you are in Argentina, and they are expensive, so i decided to jump sart it. good news: it worked, i could turn on the phone, so the battery is fine. bad news: it still doesn't want to charge!
I previously had problems with the usb, and i had to have it soldered again, pretty strong, but I thought that might be the problem again, so i disassembled my wiz. new problem: the power button broke, the tiny, tiny black piece fell off, AND I LOST IT! DOH!
Anyways, the usb is still soldered pretty strong, i don't think its gonna go loose again, so thats not the freaking problem!
So now, instead of the initial no-charge problem, i have a disassembled wizard, that won't charge the goddamn battery, AND a broken power button (tried to glue it, but fell off again and thats when i lost the piece).
Regarding the button, i've studied my options, what would you recommend and how would you do it?
option 1: turn on the phone with the soft reset hole, and remap the screen on/off function to another button.
option 2: replace the power button internal piece with the one from the voice command button (i never use it). i've taken a look and they seem to be the same, but i don't know if taking it off and soldering it back would work..
anyways, that leaves me again with my initial problem, and i do have an hypothesis. I THINK (because I THINK i remember this happening to me before), that the battery won't start charging until windows has started, and the jump star power the battery has is not enough to get it started (tried to tape it and leave it for a while to see if it charged a bit more, but didn't work, the phone turns on but goes out when loading, and since i've my wiz pretty loaded it takes its time to load).
So to try this out i would need a way to charge the battery manually, and i don't have access to another wiz to have it charged (my friend had a spare batt because his wiz is broken).
So, if you have a solution to this, ANY different solution, or even an IDEA, please give me a hint!
For what i've read, this are common problems, so there must be something out there.
Man, that's a bad thing
I'll try to help you as much as I can.
You are right about Wiz only start charging when it's on. After my N78 was stolen and I went back to the Wizard, the battery was without any charge for months... I plugged it and no red LED... Turned it on and, bingo, red LED and charging!
The voice command and the on/off buttons are the same, so (in theory) it would work 100% IF you were able to change their places (at least for me, it is impossible to do manually, never found any good equip here =\ )
With a lot of patience (and a small soldering iron) I would try to take the voice comm button off and place it where the on/off was.
For the battery, maybe someone here can point if there is a "battery charger" standalone device, or such a thing...
Good luck man
hey thanks for the quick reply!
i'm not thinking of doing it myself, i'm not not that precise nor is my solder, but i know a guy, same dude that fixed my usb. I like that idea more than the other, but i guess that remapping the screen on/off and using the soft reset button would be much safer.. i haven't made up my mind about that yet.
Weir thing about MY wiz, at least thats what i think happened to me last time my battery was completely discharged, is that not only the device must be ON for it to charge, but it needs to have WINDOWS already loaded, i know for most devices it's not like that, but i think thats how mine works, or at least thats the only explanation i could find!
btw, i love your case modding concept, and since i might have my wiz sitting for a while, i might go ahead and try something too! nothing as extreme as yours of course.. i'd love to see more updates on your project along with some guide to see what ideas i can take
slight detail while thinking my options.. if i was to remap the screen on/off function to another button, would i need to have the device in sync? or connected via cable? because when i had the usb soldered, don't know how nor why (all the pins seem to be ok) but the device won't be recognized by any computer, usb only works for charging (or used to work, at least, still haven't figured why it won't charge now).
If its only an app that i can load to the phone, once i have it working (that if i ever will), i can load the app thru minisd, BT or IrDa so that would't be a problem.. i haven's investigated that issue yet.
Hey jinxie, how's your Wizard?
If you're still stuck with the battery (I hope not), check this out...
I think this will solve your battery problem:
http://forum.xda-developers.com/showpost.php?p=4963547&postcount=5
That's probably to work, just be carefull with the battery's temperature. If it starts to heat, stop the process and wait it to get normal, then start again.
Good luck!
i tried keeping the wires attached to the contacts for a while, didn't think it'd work better doing it just for a little and then repeating the process, i'll try that!
yeap, i'm still stuck and i think i will be for a while, i have to solve the battery issue first (would be useless to do anything else if i'm not certain i will get it to work), then i have to decide what i am going to do with the power button, and then i might paint it, i'm thinking matte black, or maybe take some ideas from your project if you have made any progress at the time!
thanks for the tip, i'll try it today and i let you know how it went
development: phone DOES NOT turn on with the soft reset button as i thought, i was sure it did, but after jumping the bat once again, tried the wiring method (not repeating the jump start but wiring it directly to de device pins), and tried to turn it on with soft reset and dind't work, while it does turn on with the power button, wich is broken, so in order to turn it on i cannot have the phone assambled, wich means that in order to try to make it work, i will need to hold the battery attached with my hands, and it is a pain in the.. you know where.
update: i wired the charger i was using to jump start the battery to the pins in the wizard, then held the battery in place with my hand, with a small screwdriver i pushed the broken power button. wizard turned on, IT FINALLY LOADED WINDOWS, but don't rush, i then (with my MOUTH) connected the USB wall charger to the port in the phone, and removed the wiring, i was expecting the goddamn light to turn on and the screen to tell me that my phone was finally charging. I WAS WRONG. then i had to let go because my hand was killing me and it went off
and the damn thing refuses to charge! what could it be????????
2nd update: I AM MACGYVER !
i figured the wiring had given the bat enough power to load windows on its own, so tried once more holding everything together with my hand but without wiring the pins this time, and at last the amber light turned on!!! im so proud of myself lol
SO NOW: device works ok, charges ok, battery has enaugh power to load windows, WHAT CAN I DO ABOUT THE BROKEN POWER BUTTON? i know you can't remap the power function since its hardware, but the screen on/off function might be remapped. soft reset button DOES not turn on the phone, is there any other way of turning it on? or my only option is to take off the voice command button and soldering it where the power button should be?
well, found the little button part that was missing, glued it (yes, GLUED it), and it kinda worked, i had painted the casing already, so i assembled everything back again. i used a folded piece of paper to hold the button still so it won't fall again and i think it was too big cause now its kind of hard to press but i can live with that, what i cannot live with is NO SIGNAL.. i mean, CMON!! are you kiddin me? now that the button works, battery works, phone assembled, and now this?? when i dissassembled the phone i forgot to take out the sim card, so the metal parts that hold it opened a bit, but i pressed them back, the sim in no way loose, so i guess i might have screwed the attenna :S
i've just checked, i can see the sim contacts so... [CENSORED] !!!
also now the screen looks weird.. like if it had less colours, like when you format your pc and haven's installed the graphic drivers yet, 3d effects look funny..
Hey man, have you painted ALL the Wizard parts, on both sides?
'Cause there is one that has a piece of copper board inside. It makes contact with the antenna. Without that contact, you'll never have signal
The piece I'm talking about is the one that has the camera protection, saying "1.3 MP camera". Look at its back and see if there's no paint on a green and golden plate. Remove the paint if it got there (the golden part is the important one, since it makes contact with the antenna).
Good luck man!
hahah lol, no of course i didn't paint both sides! but anyways im gonna take it apart again, clean it, and try again..
done. it had some paintng yes, but they were very tiny spray drops, so i don't think that is, anyway i cleaned it. On the other hand, i found that the antenna is loose on the left side :S what can i do about it?
Related
Hi all, this is my first post on this forum but I've been reading for a while to educate myself.
I've got a Herm200 that I've been trying to troubleshoot but to no avail. I'm fairly certain that it has a hardware problem but I haven't been able to isolate anything.
Here's whats happening:
Occasionally the screen will come out of stand-by all white. This will also happen randomly if i touch the screen to perform a command. While the screen is operating, sometimes the buttons on the face will stop working, however the buttons across both sides will continue working just fine.
When the screen turns all white a soft, hard, or stand-by cycle will not always bring it back to life. The fact that the hard reset wont always fix the problem makes me think it's a hardware issue since the phone will boot-up with the the all-white screen.
This is incredibly frustrating especially since HTC wont accept any warranty claims in the USA on the Tytn.
At first I thought this might be a problem with the ribon connection between the screen and the base but i haven't been able to confirm or discount anything at this point. I have yet to find a way to consistently reproduce or rectify the problem so it's very hard to troubleshoot.
I pretty much have to take a second phone with me everywhere right now just incase i need to make a call. Please help! Has anyone ever encountered such a problem?
Thank you in advance!
SneezyRobot said:
Occasionally the screen will come out of stand-by all white. This will also happen randomly if i touch the screen to perform a command. While the screen is operating, sometimes the buttons on the face will stop working, however the buttons across both sides will continue working just fine.
Click to expand...
Click to collapse
Hi. This sounds very similar to a problem that I experienced with a HERMES100. I bought the phone off someone on Ebay recently - someone had obviously scrambled the radio on it. I re-flashed it, and it sprang to life. However, after a couple of days, I experienced a problem where occasionally the LCD would stop refreshing, all the pixels faded away leaving only a white screen. Under these circumstances, some of the buttons on the phone stopped working. Turning phone on/off sometimes cured the problem, or it would require the occasional hard reset. This would happen once or twice a day and I suspect thats why someone tried to re-flash the phone.
In the end, out of curiosity I took the entire phone apart, put it all back together again and now there are no more problems!! Totally fixed!
My suspicion is that it was one of the ribbon cable push connectors on the mainboard - possibly not seated properly, or a bit of dirt contaminating the connection. Obviously when I took the phone apart I must have re-seated it.
If you are planning to take your phone apart, please exercise considerable care because some of the parts are very small and easily damaged. I would recommend buying a proper kit to take it apart. I bought mine for about £5 off ebay. Particularly useful are the plastic spoon "wedges" used to gently prise open the case after removing the screens. Don't use a screwdriver - you will scratch the case.
Good luck.
wow... that sounds like exactly what's going on here, I actually even tried to disassemble it lastnight but didnt have the right driver set. thank you for the advice!
I'll look for one of those sets but what would you search for if i needed to find it?
Thanks again, I just got a set off of Ebay. Hopefully it'll be here next week
With any luck it'll be a connection issue.
I have had the exact same problem. Because I got the Tytn through work I made our IT department handle the issue and I am currently waiting for a replacement and to find out what happened.
Yep, it looks like the problems the OP is having are very similar to the problems we've been having over in this thread:
http://forum.xda-developers.com/showthread.php?t=291027
I'm beginning to think it's a hardware problem as well but not entirely sure.
People in the above thread mentioned that using the scroll wheel a while then moving back to use the D pad fixed the problem (very briefly in my case.) Once I use the center D pad button again it locks the hardware buttons under the screen until I make my device sleep and resume.
Somtimes rather than making all the front hardware buttons unresponsive the issue is that once I use the Down Dpad button I can't use the up button. Pressing up will make it go down, as will pressing down (at least that's working ).
Regarding the white screen - this sometimes also occurs. I can force it to white screen by putting a little pressure on the silver panel surrounding the top, right and bottom of the screen (I have an imate jasjam). Randomly when there's no pressure on the rim and I wake it out of standby, it has a white screen that can only be fixed by turning the screen off and on again.
Finally, the LED indicator seems screwy. Sometimes it never flashes. Other times it flashes sporadically (uneven intervals - we're talking maybe a minute between one flash then seconds before another). When I charge it sometimes the LED doesn't come on but nevertheless it charges. Sometimes if the LED is on it never turns green to indicate a full charge. Yet other times it comes on orange, turns green, then never switches off!
Is it possible that
a) The hardware button problems.
b) The white screen problem.
c) The LED problem.
are all related to some kind of connection going loose? Why would the hardware button problem be temporarily fixable with use of the scroll wheel if this were the case?
The other thread has fallen silent. I'm hoping that some of the gurus in here can offer some input here, even if they don't know the answer but can formulate an opinion. I know very little about these devices.
Thanks in advance guys!
PS - don't really know if I should start another thread, I've posted here as it seems like very much the same issue.
Anybody any idea? advice?
I had a similar problem with my HERM100. I didn't mess around with it too much, I just had Cingular replace it out of warranty exchange (thank god those original ROMs are on the wiki ). I did notice however that after doing a master reset, the screen would function again although I haven't messed around with it too much. I got so frustrated with removing the battery for 5 minutes and STILL powering on with a white screen that I just threw it in my back seat until the new one arrived.
I don't have these screen issues. I only have hardware button problems. It's so damn frustrating! I already own a replacement.
I just received a call from my girlfriend. I wasn't able to answer the phone with the buttons, only with a screentap. I also wasn't able to close the call with the hardware button. Since the side buttons work, I went to settings -> phone, closed it, and there we go. The hardware buttons worked again.
Why the heck is this? I truly hope for some wizz out there with some advice, since HTC would only tell me to send it back after replacing it with a new TyTN with same issues.
Regards,
DM.
Anyone anyone?
HELP!!!!
barncourt said:
Hi. This sounds very similar to a problem that I experienced with a HERMES100. I bought the phone off someone on Ebay recently - someone had obviously scrambled the radio on it. I re-flashed it, and it sprang to life. However, after a couple of days, I experienced a problem where occasionally the LCD would stop refreshing, all the pixels faded away leaving only a white screen. Under these circumstances, some of the buttons on the phone stopped working. Turning phone on/off sometimes cured the problem, or it would require the occasional hard reset. This would happen once or twice a day and I suspect thats why someone tried to re-flash the phone.
In the end, out of curiosity I took the entire phone apart, put it all back together again and now there are no more problems!! Totally fixed!
My suspicion is that it was one of the ribbon cable push connectors on the mainboard - possibly not seated properly, or a bit of dirt contaminating the connection. Obviously when I took the phone apart I must have re-seated it.
If you are planning to take your phone apart, please exercise considerable care because some of the parts are very small and easily damaged. I would recommend buying a proper kit to take it apart. I bought mine for about £5 off ebay. Particularly useful are the plastic spoon "wedges" used to gently prise open the case after removing the screens. Don't use a screwdriver - you will scratch the case.
Good luck.
Click to expand...
Click to collapse
This is my first post as I've so far managed to cure all my issues from just reading the forum. However, I am now having a similar problem with the white screen.
I have a cingular 8525. It fell and the following day the call and end buttons remained lit and wouldn't turn off and they also wouldn't work.
I soft reset, nothing, I then removed the battery and when I turned it back on, there was a white screen and the buttons below still don't work.
I have read the other posts on this issue, but I need help on exactly what kit to buy to reconnect the screen cable and instructions on how to do it as I've never taken apart a phone before, although I have dabbled with other electronic devices.
Your help would be much appreciated, as I am in Jamaica and there are no technicians here who I trust to help.
Thanks in advance.
Below are links to 2 kits I'm thinking of getting. Is either one better than the other?
http://www.pdasmart.com/pdaphonehtcmini.htm?gclid=CJrHntO-hosCFQx1VAodaQf6KQ
http://cgi.ebay.com/SCREWDRIVERS-TO...01677255QQcategoryZ108648QQrdZ1QQcmdZViewItem
CINGULAR IN JA said:
This is my first post as I've so far managed to cure all my issues from just reading the forum. However, I am now having a similar problem with the white screen.
I have a cingular 8525. It fell and the following day the call and end buttons remained lit and wouldn't turn off and they also wouldn't work.
I soft reset, nothing, I then removed the battery and when I turned it back on, there was a white screen and the buttons below still don't work.
I have read the other posts on this issue, but I need help on exactly what kit to buy to reconnect the screen cable and instructions on how to do it as I've never taken apart a phone before, although I have dabbled with other electronic devices.
Your help would be much appreciated, as I am in Jamaica and there are no technicians here who I trust to help.
Thanks in advance.
Below are links to 2 kits I'm thinking of getting. Is either one better than the other?
http://www.pdasmart.com/pdaphonehtcmini.htm?gclid=CJrHntO-hosCFQx1VAodaQf6KQ
http://cgi.ebay.com/SCREWDRIVERS-TO...01677255QQcategoryZ108648QQrdZ1QQcmdZViewItem
Click to expand...
Click to collapse
Both kits look ok. PDA one tells you a little more but the basics appear to be in both.
I'm curious though you soft reset and took the battery out, but have you done a HARD reset? I would always try this first before dismantling.
Mike
In my case, they also are always lit up when the screen is also active.
And no matter what ROM version, they occasionally stop responding. Side buttons keep working.
mikechannon said:
Both kits look ok. PDA one tells you a little more but the basics appear to be in both.
I'm curious though you soft reset and took the battery out, but have you done a HARD reset? I would always try this first before dismantling.
Mike
Click to expand...
Click to collapse
Thanks for the response.
I couldn't do a hard reset because the buttons weren't working.
I have made some progress with the phone now. Found a tech guy who looked at it for me. The white screen is gone, but the buttons still stop working from time to time.
All the connections seem ok.
Is there anything else that could cause the buttons to malfunction?
CINGULAR IN JA said:
Thanks for the response.
I couldn't do a hard reset because the buttons weren't working.
I have made some progress with the phone now. Found a tech guy who looked at it for me. The white screen is gone, but the buttons still stop working from time to time.
All the connections seem ok.
Is there anything else that could cause the buttons to malfunction?
Click to expand...
Click to collapse
Nothing obvious.
Have you got applications installed that you have loaded - could be one thats playing up.
Have you now been able to do a hard reset?
If taking device apart and reassembling improved things it does suggest hardware though and might be worth double checking all those multi-connector blocks for good connections - i.e. take them out and in a few times to ensure any oxidation on contacts is removed.
Mike
mikechannon said:
Nothing obvious.
Have you got applications installed that you have loaded - could be one thats playing up.
Have you now been able to do a hard reset?
If taking device apart and reassembling improved things it does suggest hardware though and might be worth double checking all those multi-connector blocks for good connections - i.e. take them out and in a few times to ensure any oxidation on contacts is removed.
Mike
Click to expand...
Click to collapse
Thanks Mike.
I will give that a shot.
I haven't installed any new applications recently, so I don't think it is a software issue.
Thanks again.
CINGULAR IN JA said:
Thanks Mike.
I will give that a shot.
I haven't installed any new applications recently, so I don't think it is a software issue.
Thanks again.
Click to expand...
Click to collapse
If it wouldn't be a software issue, why is it, in my case, instantly resolved when going to settings -> phone with the side buttons?
i had this problem i took it to a guy who fixed the problem he said it was a very small tear in the flex cable which causes this white screen every now ant then and the buton problem , sorry to say its the cable problem and u need a very capable person to fix it or replace it with a new one . its very common problem baised on the guy who fixed it .
dmxl said:
I don't have these screen issues. I only have hardware button problems. It's so damn frustrating! I already own a replacement.
I just received a call from my girlfriend. I wasn't able to answer the phone with the buttons, only with a screentap. I also wasn't able to close the call with the hardware button. Since the side buttons work, I went to settings -> phone, closed it, and there we go. The hardware buttons worked again.
Why the heck is this? I truly hope for some wizz out there with some advice, since HTC would only tell me to send it back after replacing it with a new TyTN with same issues.
Regards,
DM.
Click to expand...
Click to collapse
Exactly what is happening to me, no white screen issues, just screen taps and answering calls, I also have another problem where the PDA will not allow me to open anything, be it the start menu or contacts, it will open and quickly close again. I have had mine swapped through Telstra in Sydney, it worked fine for a while and then the same crap again. These problems started before I even touched the OS, so it must be a build problem. Maybe we should write a joint letter to HTC letting them know that there is a serious problem with their machine.
I have had the same problem, got my Tytn through work so we sent it back to the company that supplied it to us. Got it back yesterday and they had replaced the "switchboard". Not sure what it is but there was the problem. Had white screen and buttons not working.
Hi,
My S100 keeps hard reseting. It was working ok, until last week. Since then, it has hard reset 3 times now.
It happens randomly. I've formatted the SD card as well, in case the issue was card related. I don't know what to do...
R 1.12.00
G 1337.42
D 1.12.120 WWE
Could it have anything to do with my backup battery?
I've noticed that I have no issues if it's connected to the power, but if my battery gets to half capacity, it's when my problems begin...
ALL help is welcome....
Hi got same problem ...unfortunately while using tomtom so i lose myself somewhere in between Austria,Switzerland and Germany....
so it reset many times even while phisically resetted...it didn't start any more for 10 min and then it starts properly...and again and again.....
noticed low internal battery....will change it (if i found the user manual) and i'll let You know the progress...
....small reply...i check in the User Manual but no idea on how to change and which is the internal backup battery....any suggestion ? ? ?...pls ?
up.........thnks
uh...well i have the same problem and i know why it happens...
It's just that the back cover has a small plastic notch at the bottom right side which must touch and push a small switch located at the bottom right (the switch is located just above the red plastic thing).
Since my back cover has a side plastic notch that is broken, sometimes the back cover gets a little bit loose, forcing the bottom switch notch to release that switch which in turn forces the ppc to sometimes reboot/hard reset.
Check if your back cover is Okey.
Keeper
Keeper said:
uh...well i have the same problem and i know why it happens...
It's just that the back cover has a small plastic notch at the bottom right side which must touch and push a small switch located at the bottom right (the switch is located just above the red plastic thing).
Since my back cover has a side plastic notch that is broken, sometimes the back cover gets a little bit loose, forcing the bottom switch notch to release that switch which in turn forces the ppc to sometimes reboot/hard reset.
Check if your back cover is Okey.
Keeper
Click to expand...
Click to collapse
WOAH...got it....(i'll keep testing tomorrw while running somewhere in France....) is enough to force it with a ...."piece-of-something" placed there in case? or there are some other indications on "how to"??.....
say thanks anyway is always not enought......
yes...you can use whatever you like...(you can even glue it)
Honestely i don't know what was HTCs ideia of putting that dumb switch in there...
Regards,
Keeper
Yeah, that switch is pretty dumb and a waste of money. None of my newer HTC phones have that switch. I guess in more recent phones they realized it was a waste.
The switch was there for a good reason
Hi! The switch is there to turn off the phone when you open the battery cover. Remember, WM 2003 is based on volatile memory, so if the power goes out, all of your data gets deleted and the OS has to reload from flash rom. Anyway, to my understanding the switch has to do with not using the backup battery without the actual battery in there as the backup battery is strong enough to power the volatile memory but not the entire device. The solution I chose for my device is a piece of clear plastic tape running along the crack between the battery door and the camera housing. I attached the tape to the sides as well, and made sure to use the stylus to push the tape down between the grooves on the sides. Otherwise dust would get in right away and weaken the bond blah blah blah.
Summary: Tape on the battery cover, the switch was a good thing. All devices since MDA Compact run WM5, which is non-volatile memory based and is always stored no matter what.
Hi guys,
At first I decided to open up my Magician, to look for that "backup" battery.
Didn't find any.
Turns out, my hard reset problem is caused by my phone battery. The regular battery is wasted. So wasted that the phone cant hold the backup. I found it weird that the phone wouldn't hard reset if was kept on power. As soon as i unplugged it, it went bye bye.
I managed to test it with a battery from a friend, and as soon as he used my battery on his phone, the backup warning come up.
I don't wanna say that, in some cases, the back lid won't cause this problem.
In my case, thankfully I managed to sort out where the problem was.
Thanks!
It keeps hard resetting
Hi Guys,
i've tried all the above written tips and tricks; but, my magician still have the same problem, every time i removes my battery it goes hard reset and again i've to start from the scratch - align screen - then it installs the applications again and back to the square one.
previously it was ok and after a year and half of using it started going soft reset now and then itself - i gave it to a local services center, they said that it has a loose contact to the battery that's why it gets soft reset, so i got my battery connector replaced. it solved the soft reset problem, but now the bigger problem has come up - it goes hard reset every time i remove my battery.
one thing i've noticed - it never hard resets when i keep it connected with my charger or usb cable
any one has any idea why its happening...
well i would suggest that your backup battery is dead...
Keeper
that i've checked keeper it always shows 100%.
and all the time since i bought this i've never seen that thing moving from 100%,
ok just tell me is it possible to replace the backup battery?
Well, i doubt it...all this stuff is really small...honestely i don't even know where is the backup located at, in the pcb... (photo of the pcb is in here: http://forum.xda-developers.com/files/naked-magician-insane.jpg)
I would suggest that you should go to a repair center and ask them for a repair cost budget...that way you'll be informed what exactly is wrong with your pda...
Keeper
webshocker, if you want to try and replace your backup battery, check the photo in attachment that i've made...
It seems that it ain't that hard to replace it...
Regards,
Keeper
Ok so I have the fabled white screen issue on an 8525. When it first occurred I searched and read all the write ups, decided I had the ribbon cable issue. Took it apart and simply unplugged and replugged the ribbon cable with great results, no more white screen.
I repeated once when it came back after being bumped around, again with positive results...but this last(3rd)time instead of it working I now get white screen 95% of the time. I re-notched the sliders the first time, and last time.
During the 5% it works I noticed the charge light would correspond to it going white.This never happened before...
Example:
When OFF - Connect charger, Red light for 1 second, then nothing=White screen from power on
When OFF - Connect charger, Red light for 1 second, then orange charge indicator = normal startup
When ON and Working - Connect charger, no light, no charge - reboots to white screen
When ON and Working - Connect charger, orange charge indicator, reboots normally.
There is no heat or noticeable pressure on any parts, everything seems to fit normally.
It does boot normally with screen white.
Any ideas? I really don't want to give up on this thing, is there any hope? or just ebay it for parts?
Thanks
-Nick
same problems here, if someone could just tell me what parts to order, cause I have no warranty (ordered over ebay). I tried both the instruction that has chinese fonts on the page , and other from R&R, no luck, white screen all the way..
I had the WSOD and took it apart and reassembled a few time. The 3rd or 4th time the screem came back, but now it is shifter to the right around 1/4" or so. I mean there is just white along the left edge, then the normal screen/color starts and is cut off on the right.
Does anyone know how to correct that, is it related to the same flex cable or is there something else I disturbed?
mine will fade to white.. then i just push the power to put it in standby, then push power again to wake it back up and back to normal.. it rarely does it but still annoying...
If You Ordered From At&t
I had this problem about 2 weeks ago!!!!
I thought it was a fluke!
Anyway, walked over to 43rd and Lexington (NYC FOR THOSE WHO DON'T KNOW THAT MANHATTAN IS THE CENTER OF THE WORLD)
and they gave me the EXCHANGE HOTLINE for at&t.
I called them up, told them my screen is fading to WHITE and the lady sent me a new or referbished phone.. i dont even know.
Just so you know, i ordered my phone on AMAZON with a new activation. its covered under the MANUFACTURERS warentee for a full year from the date of purchase... so is the REPLACEMENT PHONE... but not from the date of replacement, just the date of purchase.
did anyone get deeper into this yet? I got a 8500 (need those without camera) from ebay USA, already with white screen. After reading here, that this is mostly an issue with connectors, I bought it, disassembled it and reassembled it, though still white. Should I give the contacts a treatment with contact-spray? (there's a tuner spray that doesn't leave residues) Or is there something broken within the ribbon cables? Seller said it has been dropped (but he also said, he didn't want to open it, while it clearly has been opened, one screw missing and warranty seal gone). It ssems to boot up normal otherwise, I hear a sound after the boot process, so probably this isn't a software issue?
Edit: another thing I noticed: When I run it without any keyboard connected at all, it's also white. I then connected the dpad again, and I could see a hint of the at&t logo in the lower part of the screen. When I pressed around on the back of the dpad a bit, all LEDs would go on/off... Sound to me like the dpad has gone bad, possible?
Edit II: Got it. Using a 20x eyeloupe I found that the PCB of the DPad is broken under the little chip on it. Now I just gotta find a dpad here in germany, but I assume those Hermes' are all equal...
hello
where can I get manual (if there is one) for disassembling hermes. link in wiki does not work.
thanks
this worked good for me
http://inuchanbt.blog54.fc2.com/blog-entry-100.html
Anyone know if this applies to the 8125 as well? I've got a flickering white screen. I had dropped my phone a few weeks back and cracked the LCD. Replaced it with an OEM LCD - it worked fine for about 2 weeks and then just suddenly went all white. Phone still works, I can still get calls - just can't see who is calling.
I don't recall that the wizard had the same problem... Though from a logical point, it seems that there is an issue behind white screens and the thumbpad being responsible for it, so it may well be the same thing. Perhaps just disassemble the wizard (there should be a howto too) and check if theres a similar connection from mainboard to thumbpad circuit.
Is there a disassembling manual for a imate k-jam that anyone knows about?
Here's a website with a video manual i found useful...
http://viralelectronics.com/category/howto/page/2/
Figured out the problem...
The only reason I figured out the screen goes blank is because the motherboard loses connection with the screen when you slide the keyboard out...try this out and see if the screen comes back...
put the screen on sleep mode (no white screen)...then slide out the keyboard and tilt it a little hard after pressing on the screen and put the power on. if it doesnt work try again it might take some pressure and power to make it work...be careful not to put too much power but as far as I went, it's a very sturdy cell.
alternately, slide out the keyboard in sleep mode, and press all the buttons really hard and then try to press the power button (press more towards the space bar because that helps)...if any of this works and the screen comes back on even just for a second...follow the following
Go back to the person who gave the link to the site with opening the HTC instructions and follow through and clean the whole phone up from dirt around the screen and such...you dont need to put those rubber things or whatever it says to put on the screen...then when you are putting it back together, press hard on the wire connecting the touch screen to the motherboard. I suggest sealing it with a good tape...and then you are good to go! I did it but it had a few glitches...the screens contrast sometimes goes awry but it is still visible and responds to touch. Also, the physical buttons work as well!!
Good Luck and do it at your on risk.
Have any of you tried this? http://forum.xda-developers.com/showthread.php?t=321163
hope the best
i tried this and it worked for me. i also pressed alil hard around the d-pad and heard a pop. i think it poped back into place.
thanks
razor rc said:
i tried this and it worked for me. i also pressed alil hard around the d-pad and heard a pop. i think it poped back into place.
thanks
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Click to collapse
i still have this problem.
fixed my wsod
I noticed a few days ago my 8525 screen went white, rebooted and it went away. Today it came back, but would only go away for a few seconds and then back to white. After reading some forums I decided to check the connector. I took the phone apart following this site as a guide. I removed the connector on the board side and cleaned the contacts with a qtip and denatured alcohol. Phone has been perfect for the last few hours, no more white screen of death. I didn't mess with the connector on the LCD side, just the board side. I'm a computer tech and I found it quite annoying to disassemble, but I managed without causing any damage, however, I'd rate the job at about a 8/10 as far as technical ability.
Joey
warped0202 said:
I noticed a few days ago my 8525 screen went white, rebooted and it went away. Today it came back, but would only go away for a few seconds and then back to white. After reading some forums I decided to check the connector. I took the phone apart following this site as a guide. I removed the connector on the board side and cleaned the contacts with a qtip and denatured alcohol. Phone has been perfect for the last few hours, no more white screen of death. I didn't mess with the connector on the LCD side, just the board side. I'm a computer tech and I found it quite annoying to disassemble, but I managed without causing any damage, however, I'd rate the job at about a 8/10 as far as technical ability.
Joey
Click to expand...
Click to collapse
i agree that this is one of the first things to try in curing the white screen issue. Others may find their problem runs a little deeper and the contacts on the d/pad chip are broken. An improvised cure which may not be very permanent is to place a little padding on the surface of the chip as described here:
http://forum.xda-developers.com/showthread.php?t=321163
If you have appropriate heat gun equipment you can re-flow the solder on the d/pad daughter board - but remember to remove the sticky key pad layer or you'll cook it!!
I regret that I'm closing this thread because we have several "White Screen" threads and the questions and answers are being spread all over the place.
Please use this one for future posts:
http://forum.xda-developers.com/showthread.php?t=321163
Mike
My girl gave me a cingular 8525 today, it had come into her work and I am trying to fix it. I am a hardcore wizard user so i am very familiar with HTC, cooking and whatnot, but my 1st problem is I cant turn this thing on. The battery may be very dead, or the phone may be broken. All I have is my mini USB plug which doesnt seem to be compatible with the new phone. The hermes is squared off a little. I can get a little red light if I move the USB plug around a little. 1st thing, I have to turn this on, I have had my wizards battery be completely out of juice and I had to jumpstart sort of speak, so I was about to get on that with the hermes battery, but Im still unsure if my existing mini USB stuff will plug in with the hermes' slightly different sized plug. Anyone know? or if its just as simple as buying a new plug.
How many thread are you going to start on this issue? geez slow down a bit and you will get some help, but first start reading .
btw have you even thought about doing a battery swap huh? or maybe using the right plug since you know its not the right one...i
bam. update, hermes is on, jumpstart solved the issue... no backlight though. checked backlight settings and they were up all the way... ideas?
After unlocking and flashing to farias rom and still no backlight, I think its safe to assume that the problem is in the hardware. anyone know how to replace the LCD screen or where I can get one?
whoa crazy another update: I left the phone alone to charge, battery is at 60% and screen just came on everything looks peachy! I am noticing it dimming and getting brighter occasionally though.
The phone is acting very strange, still unsure if its the hardware thats acting up. it went back to not working, the screen was lit up just once for maybe 20 seconds, noticed that the keyboard backlighting does not work either, but for that 20 seconds when the screen backlight was on, that was as well. Starting to think that there may be a loose connection somewhere inside the phone, or the light sensor is somehow not working and screwing it up. If the screen lit up once, then to me that means the backlight is not burned out. If anyone has any ideas, please please let me know. I know its a weird and uncommon problem but someone may have gone through it. Thanks again.
It is probable that the internal connectors are loose and or battery connections.
Really, all the information you need is already posted several times over. So use the search. But as a starter for dismantling and the service manual see the website in my signature.
You will need some skill in dismantling and a fair bit of care and patience or you will end up with something in worse condition than now!
Mike
interesting update for those who dont care, it appears that I have a very sensitive light sensor, after downloading the official wm6 from at&t my keyboard now lights up in the dark, before nothing lit up, just the dial and end buttons... I wonder if it could be the software or something in the registry thats not clearing being the reason why I still have no backlight... but last night it came on for about 10 minutes afer me not touching it at all... strange little device. oh well, if theres any ideas id love to be able to replace my wizard with this...
F2504x4 said:
How many thread are you going to start on this issue? geez slow down a bit and you will get some help, but first start reading .
btw have you even thought about doing a battery swap huh? or maybe using the right plug since you know its not the right one...i
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Click to collapse
The chargers are the same plug. The 8525 plug is squared off for the headset. They dont want you to plug your hermes headset into your wizard
Hello,
I acquired an HTC one M9 to replace my dead M8 that I caused (funny story at the end). The headphone jack was wonky, and since I had disassembled and reassembled an iPhone 4S in the past I thought I could try my hand at this. The hardest part was getting the M8 out of its metal shell, and I think that's when I may have damaged something. I was able tot get it back together, but it will not power on.
I can plug it in to a charger and I see the screen come on showing that it charges and that there is a healthy power level to begin with. I can no longer find the plastic power button though, so I have to use a screwdriver tip or a spudger to press the sensor to turn it on. I've held it down for 30 seconds, 1 min, held it and the volume down button for the same amount of time, and tried the same with the volume up button, but no luck. I keep the shell off of it when I attempt to revive it, if that makes a difference (slightly easier to reach the power on button at the top). I can possibly put it back in the metal case and try to hold down all three buttons, but it's a ***** to get back out of the case.
I remember reading a few threads here or elsewhere regarding the ability to jump start a dead phone or android device, perhaps it was a Nexus 7. Is there anything like that in the development package or a standalone program where I can connect it via USB and jump start it that way? Or is it pretty much toast at this point? I see replacement power buttons and power button boards on eBay for under $20, but with my (lack of) skills I believe I'll just damage it more. What are your thought and what are my options?
(Funny story). I purchased my HTC One M8 from an eBay seller, yet when I got it, the power button was not on top but on the right. I'm thinking, "okay, didnt know I'll have to start looking for alternate M8 cases...". When I called Sprint to activate it and provided the information, they said it was actually an M9! So the reviews aren't as favorable towards the M9 as they are the M8, but I love it nonetheless. And of course if anything needs replaced I'm just going to take it to a brick-and-mortar shop to have them do it, save my spudgers for working on laptops.
Thank you for the help and advice!
emax4 said:
H
I can plug it in to a charger and I see the screen come on showing that it charges and that there is a healthy power level to begin with. I can no longer find the plastic power button though, so I have to use a screwdriver tip or a spudger to press the sensor to turn it on. I've held it down for 30 seconds, 1 min, held it and the volume down button for the same amount of time, and tried the same with the volume up button, but no luck. I keep the shell off of it when I attempt to revive it, if that makes a difference (slightly easier to reach the power on button at the top). I can possibly put it back in the metal case and try to hold down all three buttons, but it's a ***** to get back out of the case.
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Click to collapse
Unbelievable i pretty much have the same problem since yesterday.
Ok i try to write this as short as possible.
My Headphone Jack was also broken so i bought a new USB/HJ/MIC part.
After putting it in i wasnt able to load my phone anymore with the new piece so i tried back the original one with the dead HJ and it worked again. So i let it inside, contacted the seller to send me a new one. Which is not here yet, but he doesnt want the first one he sent me back, which is quite fortunate.
However yesterday i dropped my phone on high grass - it was completely dead so i couldnt call it using another phone thus i wasnt able to find it for like 1hour, it was dark, and very cold(-2°C) and also wet and i think this is how i broke my M8. But im not sure yet. I used a flashlight and apparently found it after some help of a friendly lady.
When i was back home it didnt start. Not even when charging. Then i thought myself i will try the new part again with the "broken" USB Jack and pretty funny it somehow works. BUT: Charging it turns on the screen instantly, gets me into recovery (always did that, never startet directly into CM13 which is use) but after like 15seconds it just turns off and starts again, showing me the dead battery icon at first, then the recovery. Im not able to turn it on using the power button (didnt loose mine ) it just turns it off because it starts by itself when chagrer is plugged in. I dont know what to do now: i dont have enough time inside my recovery (CWM) to reset it or something and im not really sure if it is a software or hardware problem but i speculated its the battery which is broken now. (?) However when i put the charger in to make it start, then pull it is able to hold itself for the same duration as if i was charging, but only sometimes. This really confuses me.
I dont think i broke mine during the repetetive change of the part, but im not able to exclude it in my troubleshooting. I know i didnt help you at all probably i just wanted to share my very same problem because no one else responded and i might also get help.