Related
Hi all, this is my first post on this forum but I've been reading for a while to educate myself.
I've got a Herm200 that I've been trying to troubleshoot but to no avail. I'm fairly certain that it has a hardware problem but I haven't been able to isolate anything.
Here's whats happening:
Occasionally the screen will come out of stand-by all white. This will also happen randomly if i touch the screen to perform a command. While the screen is operating, sometimes the buttons on the face will stop working, however the buttons across both sides will continue working just fine.
When the screen turns all white a soft, hard, or stand-by cycle will not always bring it back to life. The fact that the hard reset wont always fix the problem makes me think it's a hardware issue since the phone will boot-up with the the all-white screen.
This is incredibly frustrating especially since HTC wont accept any warranty claims in the USA on the Tytn.
At first I thought this might be a problem with the ribon connection between the screen and the base but i haven't been able to confirm or discount anything at this point. I have yet to find a way to consistently reproduce or rectify the problem so it's very hard to troubleshoot.
I pretty much have to take a second phone with me everywhere right now just incase i need to make a call. Please help! Has anyone ever encountered such a problem?
Thank you in advance!
SneezyRobot said:
Occasionally the screen will come out of stand-by all white. This will also happen randomly if i touch the screen to perform a command. While the screen is operating, sometimes the buttons on the face will stop working, however the buttons across both sides will continue working just fine.
Click to expand...
Click to collapse
Hi. This sounds very similar to a problem that I experienced with a HERMES100. I bought the phone off someone on Ebay recently - someone had obviously scrambled the radio on it. I re-flashed it, and it sprang to life. However, after a couple of days, I experienced a problem where occasionally the LCD would stop refreshing, all the pixels faded away leaving only a white screen. Under these circumstances, some of the buttons on the phone stopped working. Turning phone on/off sometimes cured the problem, or it would require the occasional hard reset. This would happen once or twice a day and I suspect thats why someone tried to re-flash the phone.
In the end, out of curiosity I took the entire phone apart, put it all back together again and now there are no more problems!! Totally fixed!
My suspicion is that it was one of the ribbon cable push connectors on the mainboard - possibly not seated properly, or a bit of dirt contaminating the connection. Obviously when I took the phone apart I must have re-seated it.
If you are planning to take your phone apart, please exercise considerable care because some of the parts are very small and easily damaged. I would recommend buying a proper kit to take it apart. I bought mine for about £5 off ebay. Particularly useful are the plastic spoon "wedges" used to gently prise open the case after removing the screens. Don't use a screwdriver - you will scratch the case.
Good luck.
wow... that sounds like exactly what's going on here, I actually even tried to disassemble it lastnight but didnt have the right driver set. thank you for the advice!
I'll look for one of those sets but what would you search for if i needed to find it?
Thanks again, I just got a set off of Ebay. Hopefully it'll be here next week
With any luck it'll be a connection issue.
I have had the exact same problem. Because I got the Tytn through work I made our IT department handle the issue and I am currently waiting for a replacement and to find out what happened.
Yep, it looks like the problems the OP is having are very similar to the problems we've been having over in this thread:
http://forum.xda-developers.com/showthread.php?t=291027
I'm beginning to think it's a hardware problem as well but not entirely sure.
People in the above thread mentioned that using the scroll wheel a while then moving back to use the D pad fixed the problem (very briefly in my case.) Once I use the center D pad button again it locks the hardware buttons under the screen until I make my device sleep and resume.
Somtimes rather than making all the front hardware buttons unresponsive the issue is that once I use the Down Dpad button I can't use the up button. Pressing up will make it go down, as will pressing down (at least that's working ).
Regarding the white screen - this sometimes also occurs. I can force it to white screen by putting a little pressure on the silver panel surrounding the top, right and bottom of the screen (I have an imate jasjam). Randomly when there's no pressure on the rim and I wake it out of standby, it has a white screen that can only be fixed by turning the screen off and on again.
Finally, the LED indicator seems screwy. Sometimes it never flashes. Other times it flashes sporadically (uneven intervals - we're talking maybe a minute between one flash then seconds before another). When I charge it sometimes the LED doesn't come on but nevertheless it charges. Sometimes if the LED is on it never turns green to indicate a full charge. Yet other times it comes on orange, turns green, then never switches off!
Is it possible that
a) The hardware button problems.
b) The white screen problem.
c) The LED problem.
are all related to some kind of connection going loose? Why would the hardware button problem be temporarily fixable with use of the scroll wheel if this were the case?
The other thread has fallen silent. I'm hoping that some of the gurus in here can offer some input here, even if they don't know the answer but can formulate an opinion. I know very little about these devices.
Thanks in advance guys!
PS - don't really know if I should start another thread, I've posted here as it seems like very much the same issue.
Anybody any idea? advice?
I had a similar problem with my HERM100. I didn't mess around with it too much, I just had Cingular replace it out of warranty exchange (thank god those original ROMs are on the wiki ). I did notice however that after doing a master reset, the screen would function again although I haven't messed around with it too much. I got so frustrated with removing the battery for 5 minutes and STILL powering on with a white screen that I just threw it in my back seat until the new one arrived.
I don't have these screen issues. I only have hardware button problems. It's so damn frustrating! I already own a replacement.
I just received a call from my girlfriend. I wasn't able to answer the phone with the buttons, only with a screentap. I also wasn't able to close the call with the hardware button. Since the side buttons work, I went to settings -> phone, closed it, and there we go. The hardware buttons worked again.
Why the heck is this? I truly hope for some wizz out there with some advice, since HTC would only tell me to send it back after replacing it with a new TyTN with same issues.
Regards,
DM.
Anyone anyone?
HELP!!!!
barncourt said:
Hi. This sounds very similar to a problem that I experienced with a HERMES100. I bought the phone off someone on Ebay recently - someone had obviously scrambled the radio on it. I re-flashed it, and it sprang to life. However, after a couple of days, I experienced a problem where occasionally the LCD would stop refreshing, all the pixels faded away leaving only a white screen. Under these circumstances, some of the buttons on the phone stopped working. Turning phone on/off sometimes cured the problem, or it would require the occasional hard reset. This would happen once or twice a day and I suspect thats why someone tried to re-flash the phone.
In the end, out of curiosity I took the entire phone apart, put it all back together again and now there are no more problems!! Totally fixed!
My suspicion is that it was one of the ribbon cable push connectors on the mainboard - possibly not seated properly, or a bit of dirt contaminating the connection. Obviously when I took the phone apart I must have re-seated it.
If you are planning to take your phone apart, please exercise considerable care because some of the parts are very small and easily damaged. I would recommend buying a proper kit to take it apart. I bought mine for about £5 off ebay. Particularly useful are the plastic spoon "wedges" used to gently prise open the case after removing the screens. Don't use a screwdriver - you will scratch the case.
Good luck.
Click to expand...
Click to collapse
This is my first post as I've so far managed to cure all my issues from just reading the forum. However, I am now having a similar problem with the white screen.
I have a cingular 8525. It fell and the following day the call and end buttons remained lit and wouldn't turn off and they also wouldn't work.
I soft reset, nothing, I then removed the battery and when I turned it back on, there was a white screen and the buttons below still don't work.
I have read the other posts on this issue, but I need help on exactly what kit to buy to reconnect the screen cable and instructions on how to do it as I've never taken apart a phone before, although I have dabbled with other electronic devices.
Your help would be much appreciated, as I am in Jamaica and there are no technicians here who I trust to help.
Thanks in advance.
Below are links to 2 kits I'm thinking of getting. Is either one better than the other?
http://www.pdasmart.com/pdaphonehtcmini.htm?gclid=CJrHntO-hosCFQx1VAodaQf6KQ
http://cgi.ebay.com/SCREWDRIVERS-TO...01677255QQcategoryZ108648QQrdZ1QQcmdZViewItem
CINGULAR IN JA said:
This is my first post as I've so far managed to cure all my issues from just reading the forum. However, I am now having a similar problem with the white screen.
I have a cingular 8525. It fell and the following day the call and end buttons remained lit and wouldn't turn off and they also wouldn't work.
I soft reset, nothing, I then removed the battery and when I turned it back on, there was a white screen and the buttons below still don't work.
I have read the other posts on this issue, but I need help on exactly what kit to buy to reconnect the screen cable and instructions on how to do it as I've never taken apart a phone before, although I have dabbled with other electronic devices.
Your help would be much appreciated, as I am in Jamaica and there are no technicians here who I trust to help.
Thanks in advance.
Below are links to 2 kits I'm thinking of getting. Is either one better than the other?
http://www.pdasmart.com/pdaphonehtcmini.htm?gclid=CJrHntO-hosCFQx1VAodaQf6KQ
http://cgi.ebay.com/SCREWDRIVERS-TO...01677255QQcategoryZ108648QQrdZ1QQcmdZViewItem
Click to expand...
Click to collapse
Both kits look ok. PDA one tells you a little more but the basics appear to be in both.
I'm curious though you soft reset and took the battery out, but have you done a HARD reset? I would always try this first before dismantling.
Mike
In my case, they also are always lit up when the screen is also active.
And no matter what ROM version, they occasionally stop responding. Side buttons keep working.
mikechannon said:
Both kits look ok. PDA one tells you a little more but the basics appear to be in both.
I'm curious though you soft reset and took the battery out, but have you done a HARD reset? I would always try this first before dismantling.
Mike
Click to expand...
Click to collapse
Thanks for the response.
I couldn't do a hard reset because the buttons weren't working.
I have made some progress with the phone now. Found a tech guy who looked at it for me. The white screen is gone, but the buttons still stop working from time to time.
All the connections seem ok.
Is there anything else that could cause the buttons to malfunction?
CINGULAR IN JA said:
Thanks for the response.
I couldn't do a hard reset because the buttons weren't working.
I have made some progress with the phone now. Found a tech guy who looked at it for me. The white screen is gone, but the buttons still stop working from time to time.
All the connections seem ok.
Is there anything else that could cause the buttons to malfunction?
Click to expand...
Click to collapse
Nothing obvious.
Have you got applications installed that you have loaded - could be one thats playing up.
Have you now been able to do a hard reset?
If taking device apart and reassembling improved things it does suggest hardware though and might be worth double checking all those multi-connector blocks for good connections - i.e. take them out and in a few times to ensure any oxidation on contacts is removed.
Mike
mikechannon said:
Nothing obvious.
Have you got applications installed that you have loaded - could be one thats playing up.
Have you now been able to do a hard reset?
If taking device apart and reassembling improved things it does suggest hardware though and might be worth double checking all those multi-connector blocks for good connections - i.e. take them out and in a few times to ensure any oxidation on contacts is removed.
Mike
Click to expand...
Click to collapse
Thanks Mike.
I will give that a shot.
I haven't installed any new applications recently, so I don't think it is a software issue.
Thanks again.
CINGULAR IN JA said:
Thanks Mike.
I will give that a shot.
I haven't installed any new applications recently, so I don't think it is a software issue.
Thanks again.
Click to expand...
Click to collapse
If it wouldn't be a software issue, why is it, in my case, instantly resolved when going to settings -> phone with the side buttons?
i had this problem i took it to a guy who fixed the problem he said it was a very small tear in the flex cable which causes this white screen every now ant then and the buton problem , sorry to say its the cable problem and u need a very capable person to fix it or replace it with a new one . its very common problem baised on the guy who fixed it .
dmxl said:
I don't have these screen issues. I only have hardware button problems. It's so damn frustrating! I already own a replacement.
I just received a call from my girlfriend. I wasn't able to answer the phone with the buttons, only with a screentap. I also wasn't able to close the call with the hardware button. Since the side buttons work, I went to settings -> phone, closed it, and there we go. The hardware buttons worked again.
Why the heck is this? I truly hope for some wizz out there with some advice, since HTC would only tell me to send it back after replacing it with a new TyTN with same issues.
Regards,
DM.
Click to expand...
Click to collapse
Exactly what is happening to me, no white screen issues, just screen taps and answering calls, I also have another problem where the PDA will not allow me to open anything, be it the start menu or contacts, it will open and quickly close again. I have had mine swapped through Telstra in Sydney, it worked fine for a while and then the same crap again. These problems started before I even touched the OS, so it must be a build problem. Maybe we should write a joint letter to HTC letting them know that there is a serious problem with their machine.
I have had the same problem, got my Tytn through work so we sent it back to the company that supplied it to us. Got it back yesterday and they had replaced the "switchboard". Not sure what it is but there was the problem. Had white screen and buttons not working.
Since I brought my jasjam it hasnt had a good life. It has been bashed around a bit too much and I only have myself to blame. This unfortunatly has cause the white screen of death getting worse and worse. Taking apart and reseating the ribbon cable to the board appeared to help but it would soon start getting worse again. The short term fix was a thump accros the palm of my hand. Unfortunatly today this back fired in me and now the phone is totally dead. I am fortunate enough to have another Jasjam that i was sorting out a few problems for a friend and this gave me the ability to swap out batteries chargers etc to try and get mine to fire up. No good.
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Thanks
Shane
shane11r said:
Since I brought my jasjam it hasnt had a good life. It has been bashed around a bit too much and I only have myself to blame. This unfortunatly has cause the white screen of death getting worse and worse. Taking apart and reseating the ribbon cable to the board appeared to help but it would soon start getting worse again. The short term fix was a thump accros the palm of my hand. Unfortunatly today this back fired in me and now the phone is totally dead. I am fortunate enough to have another Jasjam that i was sorting out a few problems for a friend and this gave me the ability to swap out batteries chargers etc to try and get mine to fire up. No good.
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Thanks
Shane
Click to expand...
Click to collapse
That's too much of a challenge to answer - could be any number of things. Without testing it with a multimeter I couldn't say.
What surprises me is that your friend lets you anywhere near his phone - and does he know you use his bits to test out your poor maltreated Hermes
I assume you have looked through the service manual to seek any clues?
Get it at the web link in my signature.
Mike
Thanks f0r you reply Mike
Im sure what he doesnt know wont hurt him anyway its only battery and charger.
Had a look thriough the service manual nothing jumps up and pokes me in the eye. I guess its fairly safe to say the main board has had it.
I cant seem to find anywhere to buy a replacment board and more importantly how much they are so i can see if its viable.
any suggestions
Thanks
Shane
shane11r said:
Thanks f0r you reply Mike
Im sure what he doesnt know wont hurt him anyway its only battery and charger.
Had a look thriough the service manual nothing jumps up and pokes me in the eye. I guess its fairly safe to say the main board has had it.
I cant seem to find anywhere to buy a replacment board and more importantly how much they are so i can see if its viable.
any suggestions
Thanks
Shane
Click to expand...
Click to collapse
From my experience, you can only get motherboards from HTC or their repair outlets - this will cost lot$. Maybe if you're shelling out $$$ why not wait for the Kaiser?
please help my mate's dead Hermes
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.i am afraid if i send it back to HTC, they might want to charge me for it. i love this phone badly, but sadly,i have given my mate mine. i dont mind sending this phone o anyone in the UK who can fix it. PLEASE HELP
shelay said:
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.i am afraid if i send it back to HTC, they might want to charge me for it. i love this phone badly, but sadly,i have given my mate mine. i dont mind sending this phone o anyone in the UK who can fix it. PLEASE HELP
Click to expand...
Click to collapse
I am not a flashing expert, so POF might be the first person to contact even if it's just to see if this is some recognised thing that can happen despite getting to 100%.
Can we assume the phone is completely dead? ie NO LEDs lit at all even when on charger?
Mike
reply for hermes (mikechannon)
yes it is totally dead. the LED only comes on RED when i take out the battery and stick in the charger.its not responding to anything. i have tried a HARD reset, no luck even a Soft reset too. i am now trying to use microsoft window CE 5 builder software, but i honestly dont think it will work. i really have to fix this phone. it a brand new phone.i tried ringing HTC europe but they are closed today. how can i check if its still under warranty. also, i bought it off some guy on ebay and just had it delivered this morning and now i have managed to brick it
shelay said:
yes it is totally dead. the LED only comes on RED when i take out the battery and stick in the charger.its not responding to anything. i have tried a HARD reset, no luck even a Soft reset too. i am now trying to use microsoft window CE 5 builder software, but i honestly dont think it will work. i really have to fix this phone. it a brand new phone.i tried ringing HTC europe but they are closed today. how can i check if its still under warranty. also, i bought it off some guy on ebay and just had it delivered this morning and now i have managed to brick it
Click to expand...
Click to collapse
Well I think you need to get a reply here or speak to one of the ROM gurus to see if this is a kniwn result of a faulty flash (seems odd to be but I'm no expert)
The phone is not completely dead if the RED led lights when the battey is out. It is meant to do this. Normally if the battey is faulty the LED will also go red when the battery is inserted.
Are you saying that when you put the battery in the Red LED goes out and no LEDs then show?
Mike
I had the same problem as well.
Red LED w/o battery, and NOTHING else.
Battery IN + charger : no LED
Anything else : no LED
Phone wouldnt boot
So I bought from eBay a broken 8525 that was reported to power up, but the screen was broken and some buttons were malfunctioning before the screen broke.
Swapped the motherboards and now I got a functional 8525.
dead hermes
yes, mikechannon, thats excatly what i am saying. when the battery is out and the charger is in, the RED LED comes on. but when the battery and the charger is in, nothing happens
shelay said:
yes, mikechannon, thats excatly what i am saying. when the battery is out and the charger is in, the RED LED comes on. but when the battery and the charger is in, nothing happens
Click to expand...
Click to collapse
I would have been tempted to say to check with another battery in case it was therefore a battery fault. BUT given what alkizmo says above it suggests the issue is as likely to be a blown component on the m/board. The Service Manual Hermes or Wizard ( I forget which) refers to a fuse. However nobody so far has identified a fuse as such. It may be another component (resistor perhaps) that is used to blow if current is exceeded. At present though we do not have sufficient info to either identify this component or bypass it.
Still think it's worth a casual inquiry to the ROM gurus to hear their view on whether this is hard or software related.
Mike
Hermes Dead Battery ??
The Red Light Will Not Work If The Charge Is More Than 50 Per Cent
So Try To Shutdown Your Hermes And Put The Usb Charger Then Reboot Your Hermes
May Be It Will Work
mikechannon said:
Still think it's worth a casual inquiry to the ROM gurus to hear their view on whether this is hard or software related.
Mike
Click to expand...
Click to collapse
Having experienced blown motherboards on a laptop, a desktop and now a cellphone, I can attest to this : If NOTHING powers on at ALL, it is a hardware fault. Before you speak out for laptop/deskop, don't forget about the BIOS, if the BIOS is fried, the motherboard will still power up (fans spinning, lights turning on).
However, maybe that something in the software CAUSED the hardware issue. However, once the damage is done, no changes to the software (even if you could change the software without turning on the phone) would make a difference.
SETOUF said:
The Red Light Will Not Work If The Charge Is More Than 50 Per Cent
So Try To Shutdown Your Hermes And Put The Usb Charger Then Reboot Your Hermes
May Be It Will Work
Click to expand...
Click to collapse
The red light shows when there is no battery as well and the charger is plugged, if there is no battery and the red light doesnt show, you got a problem.
And, shutting down/rebooting is not an option here. The guy's phone won't even light up. It's fried.
Last suggestion of hope : remove the battery and leave the phone unplugged for a whole day. Then put back the battery and do a hard reset attempt.
If this doesnt work, then I got nothing else, as I said, I resulted in replacing the motherboard.
if you cant get it working i will buy the back speaker off you
ok, i am an optimistic person so i will surely try your approach. one question though, as the phone is brand new, do you reckon if i send it back to HTC europe, can they fix it as it is still under warranty?
thanks a lot for your reply. i am an Optimist so i will surely give your method a try. one question though: do you reckon if i send it back to HTC europe, will they fix it as the phone is brand new and still under warranty.although, i bought the phone on ebay brand new from a seller for my mate.its a vodafone branded HTC. cheers
Authorized Dealer?
shelay said:
thanks a lot for your reply. i am an Optimist so i will surely give your method a try. one question though: do you reckon if i send it back to HTC europe, will they fix it as the phone is brand new and still under warranty.although, i bought the phone on ebay brand new from a seller for my mate.its a vodafone branded HTC. cheers
Click to expand...
Click to collapse
Usually, most companies only warranty items from authorized dealers. If the seller was an authorized dealer you are ok. If not, they "might" fix it. Call to make sure before sending it in.
Dead Hermes
My VPA Compact III v1605 seems to have the same type of problem - it only shows red lite when it is plugged in and battery is off, but... but I can also (hardly) recognise 4-colour bootloader-type screen, which blinks once and reappears every time I reset the device.
It doesn't communicate with computer, MTTY says "USB port can not open"...
The difference between usual bootloader screen and this one is that I can't recognise any characters (like IPL/SPL), or maybe because it's hardly seen, I can not see characters?..
Is there any chance to have this device repaired?
Ok, not sure I can help here, but first can we clarify something -
You say the red LED shows with the batter "off". Do you mean with the battery out of the phone?
Mike
Some suggestions...
Hi there,
i messed around a lot with the hermes hardware the last few weeks.
There's a lot of stuff in those mobile that could go wrong
@shane11r
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Click to expand...
Click to collapse
Seems like there's some part messed up in hardware.
If you dropped it some times, maybe some component got damaged.
Please check the voltages on board firmly after pressing the power on button with battery inserted. Just like mikeshannon suggested
There have to 3.15V, 1.8v, and ~1.2V around the board.
I will take a picture from the mainboard with testpoints if you like.
Anyway you need some electric skills
Otherwise give to a service center or buy a new mainboard.
@shelay
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.
Click to expand...
Click to collapse
This is very similar to what happened to my device. After downgrading from olipro's hard-spl something went wrong. After flashing succeeded with 100% the device got restarted and there it was... nothing!!
What i found out in the meantime is that the IPL was not flashed correctly.
While trying to reflash the device with JTAG debugger, i examined that the NAND write protect signal sticks to GND right after reset.
Maybe this also a hardware issue. I'll find out soon
The bricked IPL-bootloader could also be the cause.
At least if the red light turns on, the DC-DC converter on the hermes is doing well. This means the unit is partially working but not booting.
....nearly forgot to say, that there is also a fuse on the hermes mainboard.
should do some pix
Cheers,
scholbert
Hi guys!
Long time no post!
I hope you can help point me in the right direction.
Two things started happening with my 8525 TyTN, rendering it unusable. I do have a backup one, so it's no panic. But I would LOVE to try to repair this.
Here's what happens!
1 - The two LEDs in front don't work! No green; no blue; no amber. (HOWEVER, When I first replaced the battery after a hard reset, I did see is glow red for a second!)
2 - None of the buttons on the front work! None. Start/End, the D-pad, mail, internet explorer. All dead!
Interestingly enough... the LCD screen is perfect, as is the touch screen.
The unit also works perfectly fine.
I did a Hard Reset.
I am using WM6.0.
I am wondering... PERHAPS there is some kind of ZIF cable that goes from the body to the top panel? MAYBE that came loose?
If you have seen inside your TyTN, is there one cable/ribbon for lights/buttons?
If so, that would explain it!
If there are two cables/ribbons.... one for lights, one for buttons, then the odds of them BOTH falling out are near impossible!
I would LOVE to hear any ideas or thoughts!!!
Thanks as always!!!!!
Mike
Hello and welcome to a new phone!
I have a similar problem, mine sometimes gets a white screen and the D-pad buttons rarely work for long.
It is quite possibly a loose ribbon cable.
There is actually a thread here about this issue - just do a search for 'white screen' or similar and you'll find it. It was posted to within the week so shouldn't be far from the top if you browse for it, but I can't remember which Herme's category it was in.
There's even a full guide with pics to pulling your 8525 apart!
Cheers! Oggy. ó¿ó
try a new rom,.
I have the same problem. I thought it was bcs my TyTN fell down once. It started with Iexplorer always popping up when I wanted to do something. I thought the IE button at the top was stuck or something and when I pressed hard on the message button everything was okay. All buttons worked. But after a few days they stopped working and pushing the message button wont work also. And both the red and green call button leds are always shining. It sometimes happens that the dpad works for a second and than nothing.
I used the original wm5 and flashed to 6.1 now, no change tho.
it's not the rom, tried several roms now
for me it's just the call answer button, but this is annoying enough
there are some topics in the hermes section which describe the problems you encounter or even worse problems (the lcd flickering or just giving you a bright shining white) and they all say it is a loose cable connector right under your dpad
some of them opened their tytn (guarante already gone) and put some sort of paper or rubber or sth else on the connector.
other say tighten or loosen the screews worked for them, but none of the solutions seem to be final, it always works for some time.
if you have still guarantee i would try sending back or try somewhere else a repair, that is what i will do with tytn
i hope i do not have to pay for the repair
good luck
Loose screw
I was able to fix this problem after ATT told me that I was out of warrenty and it was going to cost 499.00 for a new phone.
I it turn out it is a loose screw on the inside and to get to it you have to undue 11 screw to get to it. I might be able to fix it for you. I dought you would be able to get into this phone and not hurt any of the other functions.
Rick
Hi,
could you advise how you managed to fix it?
Thanks.
button failure and white screen
I have the same problems, if I turn off and on for 3/4 times everything back to normal. But is really annoying because I miss calls.
To me seems a software issue.... I can solve it by turning off the screen does not make sense hardware problems
have a look to this post:
http://forum.xda-developers.com/showthread.php?t=435281
I have still to test the suggestion of schaps advance config version 2.02.1.0.0
Sorry it not a software issue and you can flash a 100 roms and it still won't work. You simply have a bad flex cable and possibly a defective dpad circuit board. You have to crack open the phone to replace it and it has to be carefully done. There are tons of DIY's about opening the phone and replacing the cable. There are even YouTube Videos about it.
Ok, im going to start not from the beginning beginning, but from where problems started.
Friday night, went out, I was writing an sms when somebody pushed me and i dropped my wiz, i picked it up, to find that the battery was gone, nowhere to be found, i did find the cover tho. i tried to look for the batt, but i was in the middle of the club so it wasn't that easy.. I knew that a friend of mine had a spare one so i didn't worry that much.
Sunday I got the replacement, tried it, no luck, it ran out i thought, but when i tried to charge it, nothing happened. Buying a new one is not that easy when you are in Argentina, and they are expensive, so i decided to jump sart it. good news: it worked, i could turn on the phone, so the battery is fine. bad news: it still doesn't want to charge!
I previously had problems with the usb, and i had to have it soldered again, pretty strong, but I thought that might be the problem again, so i disassembled my wiz. new problem: the power button broke, the tiny, tiny black piece fell off, AND I LOST IT! DOH!
Anyways, the usb is still soldered pretty strong, i don't think its gonna go loose again, so thats not the freaking problem!
So now, instead of the initial no-charge problem, i have a disassembled wizard, that won't charge the goddamn battery, AND a broken power button (tried to glue it, but fell off again and thats when i lost the piece).
Regarding the button, i've studied my options, what would you recommend and how would you do it?
option 1: turn on the phone with the soft reset hole, and remap the screen on/off function to another button.
option 2: replace the power button internal piece with the one from the voice command button (i never use it). i've taken a look and they seem to be the same, but i don't know if taking it off and soldering it back would work..
anyways, that leaves me again with my initial problem, and i do have an hypothesis. I THINK (because I THINK i remember this happening to me before), that the battery won't start charging until windows has started, and the jump star power the battery has is not enough to get it started (tried to tape it and leave it for a while to see if it charged a bit more, but didn't work, the phone turns on but goes out when loading, and since i've my wiz pretty loaded it takes its time to load).
So to try this out i would need a way to charge the battery manually, and i don't have access to another wiz to have it charged (my friend had a spare batt because his wiz is broken).
So, if you have a solution to this, ANY different solution, or even an IDEA, please give me a hint!
For what i've read, this are common problems, so there must be something out there.
Man, that's a bad thing
I'll try to help you as much as I can.
You are right about Wiz only start charging when it's on. After my N78 was stolen and I went back to the Wizard, the battery was without any charge for months... I plugged it and no red LED... Turned it on and, bingo, red LED and charging!
The voice command and the on/off buttons are the same, so (in theory) it would work 100% IF you were able to change their places (at least for me, it is impossible to do manually, never found any good equip here =\ )
With a lot of patience (and a small soldering iron) I would try to take the voice comm button off and place it where the on/off was.
For the battery, maybe someone here can point if there is a "battery charger" standalone device, or such a thing...
Good luck man
hey thanks for the quick reply!
i'm not thinking of doing it myself, i'm not not that precise nor is my solder, but i know a guy, same dude that fixed my usb. I like that idea more than the other, but i guess that remapping the screen on/off and using the soft reset button would be much safer.. i haven't made up my mind about that yet.
Weir thing about MY wiz, at least thats what i think happened to me last time my battery was completely discharged, is that not only the device must be ON for it to charge, but it needs to have WINDOWS already loaded, i know for most devices it's not like that, but i think thats how mine works, or at least thats the only explanation i could find!
btw, i love your case modding concept, and since i might have my wiz sitting for a while, i might go ahead and try something too! nothing as extreme as yours of course.. i'd love to see more updates on your project along with some guide to see what ideas i can take
slight detail while thinking my options.. if i was to remap the screen on/off function to another button, would i need to have the device in sync? or connected via cable? because when i had the usb soldered, don't know how nor why (all the pins seem to be ok) but the device won't be recognized by any computer, usb only works for charging (or used to work, at least, still haven't figured why it won't charge now).
If its only an app that i can load to the phone, once i have it working (that if i ever will), i can load the app thru minisd, BT or IrDa so that would't be a problem.. i haven's investigated that issue yet.
Hey jinxie, how's your Wizard?
If you're still stuck with the battery (I hope not), check this out...
I think this will solve your battery problem:
http://forum.xda-developers.com/showpost.php?p=4963547&postcount=5
That's probably to work, just be carefull with the battery's temperature. If it starts to heat, stop the process and wait it to get normal, then start again.
Good luck!
i tried keeping the wires attached to the contacts for a while, didn't think it'd work better doing it just for a little and then repeating the process, i'll try that!
yeap, i'm still stuck and i think i will be for a while, i have to solve the battery issue first (would be useless to do anything else if i'm not certain i will get it to work), then i have to decide what i am going to do with the power button, and then i might paint it, i'm thinking matte black, or maybe take some ideas from your project if you have made any progress at the time!
thanks for the tip, i'll try it today and i let you know how it went
development: phone DOES NOT turn on with the soft reset button as i thought, i was sure it did, but after jumping the bat once again, tried the wiring method (not repeating the jump start but wiring it directly to de device pins), and tried to turn it on with soft reset and dind't work, while it does turn on with the power button, wich is broken, so in order to turn it on i cannot have the phone assambled, wich means that in order to try to make it work, i will need to hold the battery attached with my hands, and it is a pain in the.. you know where.
update: i wired the charger i was using to jump start the battery to the pins in the wizard, then held the battery in place with my hand, with a small screwdriver i pushed the broken power button. wizard turned on, IT FINALLY LOADED WINDOWS, but don't rush, i then (with my MOUTH) connected the USB wall charger to the port in the phone, and removed the wiring, i was expecting the goddamn light to turn on and the screen to tell me that my phone was finally charging. I WAS WRONG. then i had to let go because my hand was killing me and it went off
and the damn thing refuses to charge! what could it be????????
2nd update: I AM MACGYVER !
i figured the wiring had given the bat enough power to load windows on its own, so tried once more holding everything together with my hand but without wiring the pins this time, and at last the amber light turned on!!! im so proud of myself lol
SO NOW: device works ok, charges ok, battery has enaugh power to load windows, WHAT CAN I DO ABOUT THE BROKEN POWER BUTTON? i know you can't remap the power function since its hardware, but the screen on/off function might be remapped. soft reset button DOES not turn on the phone, is there any other way of turning it on? or my only option is to take off the voice command button and soldering it where the power button should be?
well, found the little button part that was missing, glued it (yes, GLUED it), and it kinda worked, i had painted the casing already, so i assembled everything back again. i used a folded piece of paper to hold the button still so it won't fall again and i think it was too big cause now its kind of hard to press but i can live with that, what i cannot live with is NO SIGNAL.. i mean, CMON!! are you kiddin me? now that the button works, battery works, phone assembled, and now this?? when i dissassembled the phone i forgot to take out the sim card, so the metal parts that hold it opened a bit, but i pressed them back, the sim in no way loose, so i guess i might have screwed the attenna :S
i've just checked, i can see the sim contacts so... [CENSORED] !!!
also now the screen looks weird.. like if it had less colours, like when you format your pc and haven's installed the graphic drivers yet, 3d effects look funny..
Hey man, have you painted ALL the Wizard parts, on both sides?
'Cause there is one that has a piece of copper board inside. It makes contact with the antenna. Without that contact, you'll never have signal
The piece I'm talking about is the one that has the camera protection, saying "1.3 MP camera". Look at its back and see if there's no paint on a green and golden plate. Remove the paint if it got there (the golden part is the important one, since it makes contact with the antenna).
Good luck man!
hahah lol, no of course i didn't paint both sides! but anyways im gonna take it apart again, clean it, and try again..
done. it had some paintng yes, but they were very tiny spray drops, so i don't think that is, anyway i cleaned it. On the other hand, i found that the antenna is loose on the left side :S what can i do about it?
I have a odd backlight issue going on with my G1 i took some pic and now the backlight won't come on no matter what setting I choose, if i slide open the screen and tap the backlight setting it comes on but it won't with the screen closed any thoughts? oh and when i open the screen I have to change the backlight setting in order for it come on
Question and hopefully someone has an idea could this be hardware and here is why I ask if I turn off the phone the backlight doesn't comeon at boot if i open the screen and boot the phone it does.
I am stuck and hate to set and dismantle the phone for no reason
did you drop it? a lot? lol not sure why that would happen unless the rom has a bug in it... what rom are you flashing? or is it stock tmobile firmware?
to be honest I don't remeber which rom I flashed it about a yr ago it has been working fine since I decided to dismantle the phone to check the ribbon cables as I noticed if i open the screen just a bit the screen works. however they were fine does anyone know how the screen switch on the G1 works i was thinking maybe it may be the problem as while i had it open I put power to it and played with the ribbon cable and it had no effect but moving the screen did.
Thanks,
yonu
P.S. sorry for long post
hmm. maybe a wire or sensor got unplugged or moved when you dismantled it... with out seeing it i cant really think of what could be the issue... i kno you tube has 100's of videos on taking apart the g1 lol maybe see if you skipped a step...?
Nope didn't skip a step I simply was hoping tat someone knew how the screen switch worked so I could try bypassing it as I think it is my problem