Why is syncing always a pain in the a$$ (HTC-HD2 <> Windows 7) - HD2 General

I've never managed to setup any of my phones to sync the way I want it.
Here I am... A clean install on my new laptop with Windows 7.
A new HTC-HD2. Cleain install of MS Outlook 2007.
I connect my HTC-HD2, and select sync on the popup.
The HTC-HD2 does get connected with Windows Mobile Device center.
The Sync Center does also say Sync in progress, and the green bar keeps moving from left to right.
As test I have added one address to Outlook, and created one date event .
I've now waited about 1 hr to see if anythig would happen, but no...
Anyone here with a suggestion on what it could be?
(firewall / virus scanner are off for this test)

What are you syncing with bluetooth or cable etc?

My mistake.. I'm using the USB cable from HD2

Sometimes disabling the option "Enable faster data synchronization" in the USB to PC options can help the syncing of devices. I don't own an HD2 yet, but that could be the issue.
Also check and see what your device is meant to be syncing in the sync options. Maybe nothing is selected.

interesting..
win7 here, able to sync both with hd2 and diamond
not a "clean install", as i've upgraded vista → win7 beta → rc → rtm
that should not be an issue however, since the hd2 is newer than all, thus there was nothing on the notebook related to the device from beforehand.
do you get any sync related error messages? or does the sync attempt just go on forever?
if so, are you able to cancel it -- sometimes that's not possible, you have to severe the connection by cable -- ?

gwelwhir said:
interesting..
win7 here, able to sync both with hd2 and diamond
not a "clean install", as i've upgraded vista → win7 beta → rc → rtm
that should not be an issue however, since the hd2 is newer than all, thus there was nothing on the notebook related to the device from beforehand.
do you get any sync related error messages? or does the sync attempt just go on forever?
if so, are you able to cancel it -- sometimes that's not possible, you have to severe the connection by cable -- ?
Click to expand...
Click to collapse
No sync related error's. The sync attempt just keeps going on and on.
Canceling is no problem.
The only way I get a "good" sync is if I disable all the "content sync settings" under Windows Mobile Device Center > Mobile Device Settings
But than again I'm not syncing anything :-(
I've now been at it over 1/2 day, and I'm about to reinstall the Windows 7 system with absolutely nothing on it exept office.

madindehead said:
Sometimes disabling the option "Enable faster data synchronization" in the USB to PC options can help the syncing of devices. I don't own an HD2 yet, but that could be the issue.
Also check and see what your device is meant to be syncing in the sync options. Maybe nothing is selected.
Click to expand...
Click to collapse
This option does not exist anymore.. Or I can not find it.. I know where to find it on my old XDA2s

htc-hd2 said:
No sync related error's. The sync attempt just keeps going on and on.
Canceling is no problem.
The only way I get a "good" sync is if I disable all the "content sync settings" under Windows Mobile Device Center > Mobile Device Settings
But than again I'm not syncing anything :-(
I've now been at it over 1/2 day, and I'm about to reinstall the Windows 7 system with absolutely nothing on it exept office.
Click to expand...
Click to collapse
before you reinstall like that (last resort) may i suggest you to just:
1) disconnect hd2
2) uninstall windows mobile device center
3) reboot -- (even though win7 does not deem it necessary)
4) reinstall wmdc -- which will start automatically once you connect hd2
5) check windows update for wmdc updates (win7 might have one, vista did for sure) and if there is, install that
6) reboot (argh.. but please bear with me)
7) power off hd2 and on
now try not an "empty" sync, but instead with something minimal like tasks.

htc-hd2 said:
This option does not exist anymore.. Or I can not find it.. I know where to find it on my old XDA2s
Click to expand...
Click to collapse
that option -does- exist in the hd2 also.
struggling with the Dutch ROM here, it's located at:
instellingen / overig / usb aan pc
to describe: it's the 12th item in settings (or 2nd one from the bottom)
and then, usb to pc
it's the checkbox there for faster sync.
hope this helps.

gwelwhir said:
that option -does- exist in the hd2 also.
struggling with the Dutch ROM here, it's located at:
instellingen / overig / usb aan pc
to describe: it's the 12th item in settings (or 2nd one from the bottom)
and then, usb to pc
it's the checkbox there for faster sync.
hope this helps.
Click to expand...
Click to collapse
Found it.. Thank you.
(I'm also with the Dutch ROM)
After disabling it (and reboot of HD2 and PC) still no go.
gwelwhir said:
before you reinstall like that (last resort) may i suggest you to just:
1) disconnect hd2
2) uninstall windows mobile device center
3) reboot -- (even though win7 does not deem it necessary)
4) reinstall wmdc -- which will start automatically once you connect hd2
5) check windows update for wmdc updates (win7 might have one, vista did for sure) and if there is, install that
6) reboot (argh.. but please bear with me)
7) power off hd2 and on
now try not an "empty" sync, but instead with something minimal like tasks.
Click to expand...
Click to collapse
I'll give it a go, and report back.
Thank you for your help.

Okay.. After uninstalling office, the syncing is working as it should (only option available to sync is Mobile Favorites)
As soon as I install office again, and enable one of the office options (like E-mail or Notes) it does not work.
Do I need to enable something in office to make it work?

i've had the same problem syncing with Office 2007 installed on windows 7, altho Office 2007 + Vista had no problems.
I also get a problem backing up my phone contacts in Office, i end up getting a combination of the phones contacts + my hotmail (the email account i use in Office 2007) all together in my phone's contacts..
Do you get the same problem?

what office version are you using?
do you use Outlook?

as this is a clean install I only have one email, and one e-mail address in it (not a hotmail).
I've got an old HDD here what I will use for a new install of Windows 7, to see if I can get it to work.
Googleing my problem does return a lot of messages!
As does this link: http://social.microsoft.com/forums/en-US/windowsmobileactivesync/threads/

Related

WMDC for Vista(32-bit) won't run!!!

--------------------------------------------------------------------------------
I've tried to open the WMDC for almost a week without any luck.
When I click on the WMDC icon from my start menu, WMDC logo pops up from the screen says "Please wait while Windows Mobile Device Center starts." for about good 15 seconds... and the poof. Nothing happens.
I uninstalled the WMDC and reinstalled it many many many times without any luck. I even deleted the device driver from driver manager... no luck.
What is going on? I has been working fine until last week?!? and I can't seem to pin pont what the heck is wrong with my computer...
BTW, I have a Titan (Verizon Wireless X6800) with DCD's 2.2.6 rom with the 3.27.00 radio rom... and of course Hard-SPL has been done. I suspect nothing really is wrong with the phone and am pretty sure that it has got to be the computer itself..
Can anyone chime in on this matter? I'd really appreciated all your help.
Can't anyone help me???
try opening sync center first. (control panel/network and internet/sync center), once open, plug in your device then open wmdc.
it might work
Have you tried rebooting the computer? Sounds like a "stuck" process.
make sure you actually have WMDC because Vista says it has it when you install it, but it actually doesn't...
uninstall WMDC and reinstall it. A few had this problem and thats how they fixed it. This is what i did:
1. Uninstall WMDC
2. soft reset phone and killed active sync
3. install WMDC
4. Plug in phone to computer...
I've done the uninstall/install like 10 times. Each time, I went to MS website and downloaded fresh copeis of the file.
Also, I've tried all the methods above...
Thanks for the input none-the-less.
Anyone else got an idea what's going on?
No one has this issue? So my only fix would be reinstalling the OS?
riDuh7 said:
No one has this issue? So my only fix would be reinstalling the OS?
Click to expand...
Click to collapse
wait a minute? did u say vista? do you have User Access Control (UAC) turned OFF. and are you the ADMIN. pls reply to this before you attempt a format.
After you install WMDC, you should connect your Titan to the PC, to further initialize the WMDC setup. And thats where the UAC may interfere with the hidden setup. Jus see if its the root of all the probs, before you attempt formatting your OS.
Control Panel > User Accounts > UAC [turn off] PC will reboot.
Nope... this didn't do anything...
OMG... I'm getting so frustrated...
Do you know if I can move my MS Outlook 2007 contents to another computer that's running XP? I've tried to use the import/export funtion, but it won't move everything completely (i.e. pix and multiple phone # in one contact). Any idea what I can do about this?
ayyu3m said:
wait a minute? did u say vista? do you have User Access Control (UAC) turned OFF. and are you the ADMIN. pls reply to this before you attempt a format.
After you install WMDC, you should connect your Titan to the PC, to further initialize the WMDC setup. And thats where the UAC may interfere with the hidden setup. Jus see if its the root of all the probs, before you attempt formatting your OS.
Control Panel > User Accounts > UAC [turn off] PC will reboot.
Click to expand...
Click to collapse
+1
I figured this out after struggling for roughly an hour trying to figure it out.
-disable UAC and any firewall (in my case windows firewall)
it works fine for me
There is an option in active sync on the device that needs to be disabled i can't remeber what it is.
In the usb to pc settings is the enable advanced function box checked ? If yes un check it.
Thank everyone for your input. I have tried every single options suggested above, but still no luck with it. Luckily, I have another computer so I just transferred all the contact and calendar info over and sync'd my phone there instead.
I have reported to MS about this problem, and I doubt they will respond to it, but might as well try. lol
Thanks again for all your inputs.
riDuh7 said:
Nope... this didn't do anything...
OMG... I'm getting so frustrated...
Do you know if I can move my MS Outlook 2007 contents to another computer that's running XP? I've tried to use the import/export funtion, but it won't move everything completely (i.e. pix and multiple phone # in one contact). Any idea what I can do about this?
Click to expand...
Click to collapse
I'm not aware of a way to migrate backwards with Outlook. If you have Outlook 2007 on the other machine, you should be able to back-up and restore.
As far as hasta_la_VISTA goes, I can't stand it! I RARELY connect my phone to it, after going through exactly what you're going through. I was depending on the stinking computer, and it would just arbitrarily decide it had NEVER seen my phone before. Or, it would just not start the WMDC. I finally changed my email to IMAP, so that the messages stay on the server, and I don't have to sync with the laptop.
I've finally gotten to the point that I have two computers (and my phone). One is a desktop with XP, the other is a POS Vista laptop. Yesterday, it told me that I didn't have enough video memory available, so it was going to switch me to "Basic" video mode...which it did. Oddly, I've got 1GB of Video memory. So, I rebooted it. It's just another attempt at HostageWare by Microsofty.
riDuh7 said:
Nope... this didn't do anything...
OMG... I'm getting so frustrated...
Do you know if I can move my MS Outlook 2007 contents to another computer that's running XP? I've tried to use the import/export funtion, but it won't move everything completely (i.e. pix and multiple phone # in one contact). Any idea what I can do about this?
Click to expand...
Click to collapse
riDUH7...
Hey see if this works...because I was having the same problem and I found this option in the Connections setting...
goto >start > settings > connections
there you will see something that says USB to PC
in there, there is a check box that says - Enable advanced network functionality...
UNCHECK this box click OK and go back to ur home screen connect ur USB cable and see if it works...
if that doesn't do it, the Microsoft website says to remove the 6.1 update of WMDC and re-install version 6.0... hopes this helps...

Anyone managed a sync with outlook2007?

I have Vista, and paired ok with my Touch Dual. But when I sync it looks successfull, but it deletes all contacts (and those on my sim!) Any suggestions. I have tried deleting the partnership and doing it again. Still no go!
I don't have that problem, but what are your sync rules?
sync:
pda < - > PC
pda - > PC
pda < - PC
...
The only options you have are if there are conflicts; either delete item on pc or delete item on device. Tried both.
Im having the same problem, I have found the whole syncing process under vista to be garbage.
When I first got the touch synced fine with outlook2007 then due to various problems with phone it had to be sent for repair when it came back it would no longer sync adn I had to format my pc and reinstall then it would sync. Teh phone went back for 'repair' (they just refalshed the rom) again as I was still getting problems and when it came back it wouldn't sync- it says its syncing and the progress bar goes up but it doesnt actually sync.
Try enabling/disabling the advanced network functionality (on your phone) from connections>usb to pc
Check your firewall settings
see if it will sync on an xp pc
had the same thing.
delete partnership - manage new partnership - define that pc overrides pda ... and since then it works ( even when i make a change on my pda it is synced to the pc ?!?!?! )
strange - but that's how ms active sync is since the beginning ;-)

HTC Sync

I've just installed HTC Sync on my vista machine (fully updated) and after the install when browsing other folders through explorer it caused explorer to continually crash and restart. Anyone else experienced this issue? I had no such issues with my XP machine which synched fine
I just installed this on Vista and it will not connect to my Hero. I dragged it off the SD card (in the hero) thus vista can see the hero, but htc sync says 'disconnected'.
Reboots, reinstalls.... def a no goer here.
cbailey said:
I just installed this on Vista and it will not connect to my Hero. I dragged it off the SD card (in the hero) thus vista can see the hero, but htc sync says 'disconnected'.
Reboots, reinstalls.... def a no goer here.
Click to expand...
Click to collapse
Try to run HTC sync in compatibility mode: right click the *.exe-file an use winxp compatibility. May help...
Anyone got htc sync working on win7 rc 64bit?
i've tried compatibility mode but no luck
HUMMMM
im on a mac so i guess i am buggered
NisseGurra said:
Try to run HTC sync in compatibility mode: right click the *.exe-file an use winxp compatibility. May help...
Click to expand...
Click to collapse
Same sh!t! Didn't work
liamhere said:
im on a mac so i guess i am buggered
Click to expand...
Click to collapse
If you suss out a sync solution to for i'll be a happy punter.
for getting it working on win 7 you need to install the android sdk and install the ADB driver from there.
If that doesn't work there is a magic one on the forum that works fine for 64 bit win7
To sync with a mac you can sync addressbook with a gmail account out of the box now or you can export a group vcard then upload that to gmail so that sorts the contacts and ical can sync with google calendar by using calaborator
http://code.google.com/p/calaboration/
Will try installing the ask and report back
fyi, HTC Sync for the Magic does not work with the Hero.
Is a new version available ?
Dancorp said:
fyi, HTC Sync for the Magic does not work with the Hero.
Is a new version available ?
Click to expand...
Click to collapse
I found that too
yep I've found that too, I run the magic sync vista 32 bit driver as admin, the phone asks me if I want to set it to sync mode, the cmd window on screen indicates that its found it, then nothing.
This is frustrating for me now, come on HTC!!
http://www.htc.com/hero/m/en/downloads/htcsync.html
That doesn't work on Vista either. You can see the SD card but the sync prog is never found (ie that 2.0.4 one you have posted).
gingepaul said:
yep I've found that too, I run the magic sync vista 32 bit driver as admin, the phone asks me if I want to set it to sync mode, the cmd window on screen indicates that its found it, then nothing.
This is frustrating for me now, come on HTC!!
Click to expand...
Click to collapse
I think the easiest current solution is to sync with gmail/gcal Paul. It's what I am doing. Saying that, I am back using my Kaiser atm
I found co-pilot too buggy and I need gps
Because the HTC sync is'nt working I just transfered my callender and contacts straight to gmail, and thats working flawlessly.
There's still google sync from companionlink, wich syncs Your Desktop Outlook to Google Calendar and Contacts. 15-Day Trial is free, after that it costs once $29,99, but then, You have nearly exchange capabilities (well not exactly to be honest, cause it syncs in Intervalls of 15 mins and not in relatime). Great tool, works like a charm, i can only recommend. http://www.companionlink.com/products/companionlinkforgoogle.html
Any news about uppdated Htc Sync?
How to get HTC sync work
Hi all,
I managed on how to get HTC Sync work for windows 7 (64 bit). I should work the same way for vista if having troubles.
How to get sync working:
- Copy all driver files to:
C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Vista_x64
- Install HTC Sync with administrator rights (By coping the files from the previous step, the installation isn't giving an error message anymore).
- Wire up youre HTC Hero to the computer
- Install the drivers in windows for your HTC device.
1 Push start button
2 Click with right mouse button on `Computer`, Pop-up appears
3 ´Click on properties. Screen: "Control Panel\System and Security\System" appears.
4 Click on Device manager
5 Search for ADB at `Other devices`
6 Click right mouse button on ADB and update driver software.
Pop-up "Update Driver Software - ADB" appears. (Not really sure the name was `ADB` but it is something like that, can´t miss it.
7 Click Browse my computer for driver software
8 Browse to the path:
C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Vista_x64
9 Click next
Driver is installed
- The sync symbol should appear beside the USB symbole in the screen of youre Hero. Click on it and it should connect. If the icon doesn´t appear, unplug the hero, shut down youre Hero By pressing and holding the `end` button. When the device started up again, wire it up again and the icon must appear.
This is how i managed to fix it. Hope i described everything completely
Good luck
Not a great solution if you are on a 32bit OS/CPU.

[Q] Windows Mobile Device Centre won't sync outlook notes

My HTC HD Mini has stopped syncing Outlook notes for unknown reasons!
I am running Windows 7 / Windows Mobile Device Center, and Outlook 2007.
Everything used to work fine, and then one day when I connected my phone, I get the following error:
Window Title: Windows Mobile Device Center
Synchronization cannot be started because you are not able to log on to the network and access information. Restart your desktop computer and synchronize again. If the problem persists, contact your network administrator.
If I go into the WMDC "change content sync settings' and remove Notes from the list, I don't get the error.
Everything else seems to sync fine, it's just notes that causes the problem.
Does anyone have any ideas how to fix it, as I rely on my notes like I rely on my fingers, i.e. I use them ALL the time!
I've resorted to using a spare PC to sync my notes for now, but it's not ideal.
maybe you can delete partnership at all, then re-creeate new partnership ?
But.. make back-up to contacts and data first..
brgds.
Yeah, I tried that already, but thanks for trying to help anyway.
I'm about to wipe the device, and then install the three updates from the HTC website. But I have a feeling it wont fix the issue....

[Q] HD2 Windows Phone 7 Sync With Mobile Device Center

I just installed Windows Phone 7 on my HD2
I rang microsoft for a activation code, and got one,
Everything works, ut i cant use xbox live to download apps - they have to be manually installed.
But my problem is i cant get my contacts on it.
they are backed up in mobile device center from the last sync with WM6.5 and it cant find a windows phone 7 Driver..
How can i sync and get my contacts???
If you have them backed up on Outlook or Google email then go to your email on the phone and sync... Restart the device and you will see them their!
Can you Sync WP7 with Outlook?
BEERSHARK said:
Can you Sync WP7 with Outlook?
Click to expand...
Click to collapse
Yes, you can. Except for Tasks.
rbarquero_cr said:
Yes, you can. Except for Tasks.
Click to expand...
Click to collapse
Not directly, only if you have an Exchange account. Otherwise it's through Google or Outlook and Hotmail connector.
I believe schapps is working on a 'WP7 Device Centre' which will mimic many of the old style Device Centre functionality. Not sure even then that it will allow direct sync with Outlook though.
Everything works fine except when I try to sync my phone with Zune it disconnects the internet. Anyone?
Are you running as admin on the machine?
lhernana2j said:
Everything works fine except when I try to sync my phone with Zune it disconnects the internet. Anyone?
Click to expand...
Click to collapse
Are you running on a restricted account or you are running as admin?
Also things worth rechecking....
Did you run XBMODD? and you copied the file into the Windows root ? Thereafter did you run connection setup ?
Make sure that this is being identified as a T9292 in the about section of your mobile...
Then go to Zune ... with your phone disconnected.. opt to "Forget the Phone " and reconnect your HD2 ... here you should be asked to name your phone ... click next ... finish ....
One last thing to recheck is to make sure that the regional settings of your machine and the regional settings on your HD2 (WP7) and your Windows Live account (for which you used to activate) are all the same. Also make sure that the time / date on the machine is synchronized. I ran into issues when I had some of the above wrong...
Hope this helps.
Regards
Al

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