Login Failed trying to get email - Hero CDMA General

Can anyone tell me why sometimes I am able to receive email just fine and then other times I get that Login Failed error. If I wait maybe 15 minutes or so, without changing any settings, it will work again.
I have it set to yahoo mail and I am using the stock Hero mail program.
Thank you.

My coworker has the same problem. He told me that it seems to be an HTC problem. It is on HTC's list of fixes for the Hero/Eris

dagnasty said:
My coworker has the same problem. He told me that it seems to be an HTC problem. It is on HTC's list of fixes for the Hero/Droid/Eris
Click to expand...
Click to collapse
me being that coworker. Its also a problem on the moment and the Moto driod...They are all aware of it and it is on the list to be fixed.

Thank you for the info.

Related

Gmail does not update!

I have set up my gmail to check for email every 2 hours. I get a pop up showing my user Id and password and connect. When I click on OK, I get an error not able to connect to the server. This problem does not persist for more than few hours. For no good reason, I will have updated email after several hours.
I am unable to send any email from my HTC Tilt2 for the above reasons. Any help?
Thank you
Have you configured smtp etc in wm and configured your account at gmail?
There is a good guide if you login at gmails website..
i started a thread about this in the general forum and at ppcgeeks not getting a lot of help though
http://forum.xda-developers.com/showthread.php?t=572157
the ppcgeeks link is on that thread. if you add to it maybe people will see that its possibly an issue and not just one phone that has a bug
did you follow these steps:
http://mail.google.com/support/bin/answer.py?hl=en&answer=78886
Thank you for the link. But, the problem persists. It keeps asking me to verify the Id and password till I hot cancel button. But, after few hours, I see new mail. unfortunately, I can not use the account for sending the email from my phone.
cambunch said:
did you follow these steps:
http://mail.google.com/support/bin/answer.py?hl=en&answer=78886
Click to expand...
Click to collapse
yeah i did, if you check my thread i say that it worked initially but it slowly stops working and takes longer and longer between automatic updates until it bascially stops even manually updating
Gmail not working
Mine was doing something like that where it would constantly ask me to verify the password saying it was wrong. I changed the password 4 times on my computer with no luck. I gave up and created a new gmail account and it worked the first time.
I created new gmail account as well, but no luck. it will update whenever it wants to. No manual updating possible most of the times.
palur said:
I have set up my gmail to check for email every 2 hours. I get a pop up showing my user Id and password and connect. When I click on OK, I get an error not able to connect to the server. This problem does not persist for more than few hours. For no good reason, I will have updated email after several hours.
I am unable to send any email from my HTC Tilt2 for the above reasons. Any help?
Thank you
Click to expand...
Click to collapse
This work for me. Use PHM RegEdit (or another registry editor) make a back-up of your registry. And then restore the backup file and do a softreset. I have no idea why this works but it does and I've done it twice. *I know this is late but I just saw this.
i read somewhere it had to do when trying to update using WIFI. I havent tested it or checked but i was having this problem also. so annoying!

can't set up my samsung account

I don't know why, but I can't add my samsung account to my tab. I know I'm inputing the right things but it says invalid everytime >.<
Im dealing with the same problem, however if i go to the website itself everythingvworks fine.... Its just on the tablet settings that i cant log in.
I think many people are having the same issue. When I try to log in, it fails to reach the server. But when I do, I don't have valid account.
So I tried to create another account, but it tells me that I'm already registered. But as same as capufo, I can login via web.
It's freaking catch 22. I gave up on it.
ok thanks guys, so its not just me. Im just curious how thatll get fixed cause without a login we cant update our devices.
Same thing happened to me but honestly I just kept trying and it eventually went through.
Sent from my GT-P7510 using XDA Premium App
guih said:
I don't know why, but I can't add my samsung account to my tab. I know I'm inputing the right things but it says invalid everytime >.<
Click to expand...
Click to collapse
I had similar issues when I first got mine. After a few days, I found this solution on another website, and it worked for me. Others have verified it fixed their issue:
Go to settings and manage applications.
Force stop the Samsung Account and then clear data.
Open the Samsung Apps app and it will ask you to log in again.
c-loo said:
I had similar issues when I first got mine. After a few days, I found this solution on another website, and it worked for me. Others have verified it fixed their issue:
Go to settings and manage applications.
Force stop the Samsung Account and then clear data.
Open the Samsung Apps app and it will ask you to log in again.
Click to expand...
Click to collapse
c-loo is so right. Follow his instructions everyone. That so fixed the issue.
But one follow up question though. Does it make sense that sync is turned off for my samsung account by default. That is how it is on mines and that is how it was on mines even before.
Did not work for me....
ahimed said:
c-loo is so right. Follow his instructions everyone. That so fixed the issue.
But one follow up question though. Does it make sense that sync is turned off for my samsung account by default. That is how it is on mines and that is how it was on mines even before.
Click to expand...
Click to collapse
I followes the instructions and still not working for me....
Maybe it's just me
bert269 said:
I followes the instructions and still not working for me....
Maybe it's just me
Click to expand...
Click to collapse
Here is another thread with people having the same issue:
http://forum.xda-developers.com/showthread.php?t=1169421
I had the same issue. I'm not sure if it will help or not, but it seems to have been fixed by changing my password on the website. Once I did that, my tab was able to verify the account and then check for updates normally.
Samsung support
Hi, the following is an email response from Samsung,
Hello
If you need to reset your password or obtain the email address you signed up with, please visit the following page:
https://account.samsungdive.com/account/find/accountFindPasswordEdit.do?serviceID=o12ht525e6
You will need to input the same information you originally used to sign up for your Samsung Account on your device.
Thank you,
Samsung Customer Support Team
i am trying to craete samsung account bt it say invalid everything

[Q] Update to 3.1 breaks exchange mail

I had an ota and it upgraded to 3.1. Now my exchange mail gets stuck in the outbox when replying. The only way to make it go is to forward or uncheck show quoted text. Anyone else have this problem?
nope not here
thats wierd because my xoom also has a broken exchange after 3.1 HC update.
don't know what rom you are using, however it works very well with stock 4.10.40 rom including with o/c kernel.
eventually i would suggest that you do a dalvik cache cleanup, and also remove all data from your email application in settings, and setup your exchange account again.
also where do you find the show quoted text parameter, i have no such parameter in the standard ACER email application, which i am using for exchange, and it always worked without any problems.
thanks for the info. Exchange was working fine once the corporate account release updated my acer. It only stopped after 3.1 HC came out. Same thing on the xoom, worked fine pre-3.1, post-3.1 broken. I may try to load up an old rom until this problem is fixed.
it still works fine as i told you with 4.10.42 now.
Wow, I am on 4.10.13. I hope it gets updated soon.
I have the same problem with 4.010.40.
However I realized the following:
1- sending new emails is fine.
2- forwarding emails is also fine.
3- if you reply to emails, the reply gets stuck in the outbox forever, never sent.
I tried the trial version of Moxier, and it works fine with no issue, so it is not a problem with my email server (same settings). Moxier is nice, but I prefer the stock client as it is free, and the most important is that it allows me to reply or forward emails in HTML format.
any help here? or is it a bug in the client that need to be corrected by Acer?
Update: it seems the problem happens when I reply to HTML emails (which is almost all emails), but if the email is plain text, or I opt to not include original email, it is not sent.
This is silly, as the mail thing I liked here is being able to reply with HTML formatting preserved!!!
same thing happening for me. Any news or any other threads tracking this?
From what I have read 3.2 for the XOOM fixed the issue for them.
For us.. I don't think 3.2 is out for a few weeks? (just got mine so I am trying to get caught up on these threads..)
I found this...
http://androidadvices.com/fix-exchange-activesync-problem-on-acer-iconia-a500-after-rooting/
Anyway Not sure if anyone tried this or not.
This is a really PITA I was hoping for a fix but I am not having luck finding one so far.
I just tried setting up touchdown for exchange. Auto setup nor manual work. Used same settings as as on Dell streak 5.
Seems like I would need to down grade to stock for it to work properly.
Are any of you folks rooted or using superuser by chance? Just trying to think outside the upgrade box for possibilities.
If I find a way, I'll share. Best of luck folks.
Cheers.
Sent from my A500 using xda premium

Unable to sign into Email A/C

Guys,
As of this evening I have hit upon a problem whilst attempting to refresh my Yahoo email account.
Up until this evening everything was fine.... The Email widget refreshed my Yahoo account every 15mins and showed me any new emails received.
However, this evening I noticed I had not received any new messages for quite some time so I went into the Email app and manually hit refresh and it was then I came across a warning message at the top of the email apps page saying "Connection problem".
This then activated a Notification saying "Couldn't sign in" followed by "The username or password for myemailaddress.com is incorrect. Update them now".
However, they are both correct. Nothing I do will sort out the issue.
Has anyone else come across this problem and if so how did you sort it out.
Thanks
I have come across the same exact issue with yahoo mail on an iPhone several times. I have concluded that it is a server problem. Give it a day or two and it will start working again as did mine.
janedoesmith said:
I have come across the same exact issue with yahoo mail on an iPhone several times. I have concluded that it is a server problem. Give it a day or two and it will start working again as did mine.
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Click to collapse
Thanks but I'm not so sure about this. Maybe the issue you had was extremely similar.... Did you manage to access your email from an Online web server?
I can access mail from the Web Browser so I don't think it''s a server issue.
The GMail App works fine, so something has become corrupted along the lines.
Tried deleting the account and creating a new one.... that didn't work.
Yes, I was able access my yahoo mail using a web browser. The first time that issue occurred, I also tried everything you have tried to include restoring the firmware on my iphone to no avail. I gave up and a day or two later, it starting working again. Since then, I have had this issue at least twice. You may have a different problem but the symptoms are quite similar.
janedoesmith said:
Yes, I was able access my yahoo mail using a web browser. The first time that issue occurred, I also tried everything you have tried to include restoring the firmware on my iphone to no avail. I gave up and a day or two later, it starting working again. Since then, I have had this issue at least twice. You may have a different problem but the symptoms are quite similar.
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Click to collapse
SOLVED..... You were correct. It was the server.
What I did in the end was from the Online Web Server I signed in using the current password then changed it to a different one.
I then went to my Nexus 7 and changed the password to reflect the updated password.
BINGO..... It synced.
So somewhere along the lines it was the server that was not allowing the old password to work correctly.
Thanks.
Would appear I spoke too soon.... The damn things playing up again. Same problem, keeps teling me it's the wrong password. Only this time I can't use the same method to fix it, as it does not matter how many times I change the password on the server the Nexus 7 Email app keeps saying it's wrong.
So, any ideas guys?

[Q] Email notification does not always work after KitKat upgrade

Hi guys,
i've updated to KitKat from 4.3 on my Nexus and now i am not receiving new email sound notifications unless i open the app and mark all messages as read. This is my work account (exchange) and the issue is really annoying because my daily email flow is about 100 messages. Most require my attention right away and i have to turn the phone on and off every few minutes to see if new message is there.
i've tried re-adding the account, changed notification sound, updated to 4.4.1 and then to 4.4.2 but the issue is still there.
any suggestions?
device is complete stock.
golden_m said:
Hi guys,
i've updated to KitKat from 4.3 on my Nexus and now i am not receiving new email sound notifications unless i open the app and mark all messages as read. This is my work account (exchange) and the issue is really annoying because my daily email flow is about 100 messages. Most require my attention right away and i have to turn the phone on and off every few minutes to see if new message is there.
i've tried re-adding the account, changed notification sound, updated to 4.4.1 and then to 4.4.2 but the issue is still there.
any suggestions?
device is complete stock.
Click to expand...
Click to collapse
I'm having the same issue here. Did not notice the issue on 4.4 or 4.4.1 but as soon as I updated to stock 4.4.2 the issue showed up. Sometimes the unread email will be there if I open the app but no notification sound or icon. I'm also getting delayed push emails randomly. It seems to work fine for an hour or two then no emails will show up unless I manually pull and I'll get a flood and e-mails will come in normally for a while.
nairb1 said:
I'm having the same issue here. Did not notice the issue on 4.4 or 4.4.1 but as soon as I updated to stock 4.4.2 the issue showed up. Sometimes the unread email will be there if I open the app but no notification sound or icon. I'm also getting delayed push emails randomly. It seems to work fine for an hour or two then no emails will show up unless I manually pull and I'll get a flood and e-mails will come in normally for a while.
Click to expand...
Click to collapse
i am still getting emails pushed, but no notification sounds...
any ideas how to fix this???
I tried wiping my device and flashing the factory image, issues remain.
Something I have noticed is that the second I open the Email application, the messages show up in the list .. of course no notifications.. Another behavior is that when the sync is configured with "Push" it is supposed to be realtime, and before KitKat, it was that way.. I'd get an alert on my phone the next second I received an email.. However, that also seems to be screwed up as well. I was hoping this 4.4.1 or 4.4.2 would resolve the issue but it didn't.
So I contacted google about this yesterday and the first few emails went nowhere. Then they transferred me to a 'specialist', here is their response:
Hello Brian,
Thank you for your response. Not being able to sync your emails through exchange is frustrating. I would be more than happy to assist you in syncing with the Exchange server. Unfortunately, at this time in order to sync with the Exchange server you need to access a third party app through 'Google Play'. In the future there may be updates to the Android OS that may allow for syncing with the Exchange server. Currently, Kitkat is unable to facilitate syncing with the Exchange server.
If you have any further questions, concerns or downloading a third party app does not resolve the issue please feel free to reply to this email or contact us at support.google.com.
Best Regards,
Valerie
The Google Support Team
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Click to collapse
nairb1 said:
I tried wiping my device and flashing the factory image, issues remain.
Click to expand...
Click to collapse
thank you so much! you just saved me time and effort because i was planning to do that myself!
nairb1 said:
So I contacted google about this yesterday and the first few emails went nowhere. Then they transferred me to a 'specialist', here is their response:
Click to expand...
Click to collapse
WOW!
Will they pay for that third party application for us???
I remember how everybody was bashing Apple when their update broke exchange sync. But they fixed it quite fast.
Never thought i will see that approach from Google...
Very sad
anybody was able to fix the issue?
anyone?
still have this annoying issue!
en_m said:
anyone?
still have this annoying issue!
Click to expand...
Click to collapse
Same here.. I really need a fix for this, I keep missing important messages
I think Google tweaked the email client to turn off notifications unless you open the app. If you get the first email, it will make a sound. If you don't open the app and check it, it will stop notifying you of further emails. I'm really not sure what the solution will be to this issue..
This is on my Nexus 5, but I have the same email client that the N4 does.
you can change that in settings :
RolF2 said:
you can change that in settings :
Click to expand...
Click to collapse
That's a Gmail setting, we're referring to the native email app that handles Exchange accounts
For me not
It always works for me
try using the application of your email provider(f.e. if you have a microsoft account use outlook.com app). that is what i do and i don't have any problem anymore. if you like to have all your different accounts in one application i would suggest to find another application. droid mail and k9 mail are quite good as far as i know
megaceso said:
It always works for me
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It makes an audible beep every time you get a new email in the "Email" app even if you don't open the app every time? Are you on 4.4.2?
ttheodorou said:
try using the application of your email provider(f.e. if you have a microsoft account use outlook.com app). that is what i do and i don't have any problem anymore. if you like to have all your different accounts in one application i would suggest to find another application. droid mail and k9 mail are quite good as far as i know
Click to expand...
Click to collapse
I use it for my Exchange account for work email, there's no other email provider client. I'll see if I can get droid mail or K9, but they're relatively expensive options for just this 1 issue.

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