Database Users

Gmail does not update!

I have set up my gmail to check for email every 2 hours. I get a pop up showing my user Id and password and connect. When I click on OK, I get an error not able to connect to the server. This problem does not persist for more than few hours. For no good reason, I will have updated email after several hours.
I am unable to send any email from my HTC Tilt2 for the above reasons. Any help?
Thank you

Have you configured smtp etc in wm and configured your account at gmail?
There is a good guide if you login at gmails website..

i started a thread about this in the general forum and at ppcgeeks not getting a lot of help though
http://forum.xda-developers.com/showthread.php?t=572157
the ppcgeeks link is on that thread. if you add to it maybe people will see that its possibly an issue and not just one phone that has a bug

did you follow these steps:
http://mail.google.com/support/bin/answer.py?hl=en&answer=78886

Thank you for the link. But, the problem persists. It keeps asking me to verify the Id and password till I hot cancel button. But, after few hours, I see new mail. unfortunately, I can not use the account for sending the email from my phone.

cambunch said:
did you follow these steps:
http://mail.google.com/support/bin/answer.py?hl=en&answer=78886
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Click to collapse
yeah i did, if you check my thread i say that it worked initially but it slowly stops working and takes longer and longer between automatic updates until it bascially stops even manually updating

Gmail not working
Mine was doing something like that where it would constantly ask me to verify the password saying it was wrong. I changed the password 4 times on my computer with no luck. I gave up and created a new gmail account and it worked the first time.

I created new gmail account as well, but no luck. it will update whenever it wants to. No manual updating possible most of the times.

palur said:
I have set up my gmail to check for email every 2 hours. I get a pop up showing my user Id and password and connect. When I click on OK, I get an error not able to connect to the server. This problem does not persist for more than few hours. For no good reason, I will have updated email after several hours.
I am unable to send any email from my HTC Tilt2 for the above reasons. Any help?
Thank you
Click to expand...
Click to collapse
This work for me. Use PHM RegEdit (or another registry editor) make a back-up of your registry. And then restore the backup file and do a softreset. I have no idea why this works but it does and I've done it twice. *I know this is late but I just saw this.

i read somewhere it had to do when trying to update using WIFI. I havent tested it or checked but i was having this problem also. so annoying!

Missing Email account in WinMo, but shows up in Sense

***UPDATE***
Figured it out, but still would like to know why it happened. From the Sense Mail screen I was able to got to accounts and see the Yahoo to edit it, which after filling in the boxes for the server names, it showed back up in Winmo. Both the incoming and outgoing mail servers were deleted. But the server names that I typed in didn't actually work. I used some info I found on the web for that, maybe they were wrong? So then I deleted and readded it letting it pull the settings for yahoo that it found. Now it's fine.
Also noticed after the original soft reset that it lost my wifi password, just thought of that. My exchange email has never been affected by whatever this is. What would delete the server settings for my yahoo account and delete the stored password for my wifi connection?
This is a weird issue that I haven't seen discussed on here. It's happened to me twice now. The last time it happened I ended up doing a hard reset.
I have two email accounts on my phone. My Outlook Exchange account and my Yahoo Mail account.
My Yahoo Mail disappears in Winmo on the Messaging\ Email accounts screen. Doesn't even show it listed. BUT it shows up in the preview panes in Sense Mail, but only shows old emails. I can't send receive on the account at all from that Sense Mail screen or anything. I can just flip through what was already there before whatever happened, happened.
If I try to add a new account via Email accounts screen, it tells me that account is already on the phone. So it knows the account is on my phone, just won't let me access it.
Wondering if anyone else has had this problem. I don't mind hard resetting again, but I would love to know why it is happening.

Ive had the same issue happen to me twice so far also. Looks liek the new mail app maybe the culprit as I have had this happen on the diamond before with the new build.

This happened to me again today and here is exactly what it happening, yet I don't understand why.
First thing I noticed today was that I had no data connection. So I checked wireless control panel and sure enough it was disabled... So I tried to enable it. No love. gave me an error and took me to the network setup screen.
Then I looked and my Yahoo account was missing again from the windows email screen, yet still showing up in sense.
Back to the data situation: I had to edit the Tmobile connection settings and click ok through all of the screens. Once I did that, my Data connection was back.
Back to yahoo: I had to edit it through sense and it had lost both incoming and outgoing mail servers and my password. Tried to manually enter Yahoo's mail servers and it still doesn't work. Once I delete it and add it back, (letting it find the server info on it's own), it will work fine again... But for how long?
It's driving me a little batty...

Same issue has happened to me. Happens when I run out of battery or let the phone drain. Also when I reset phone while an app is running. Let me know if you guys find a fix for this.

it happens on stock and on custom roms. havent seen a fix yet

Happened to me again today. It's not specific to the shipping ROM because I have the new 2.13 ROM on my phone and this is the first time it has happened since I upgraded to the new ROM...
Gotta be something simple.

Even I've had the same problem twice..and in addition to losing the email accounts, all my apps which required login like facebook, fring, etc stopped remembering usernames and passwords. Even if I selected save password, it kept asking me everytime is started the app.
The first time it happened i did not notice why, but the second time it happed immediately after a soft reset done using BSB Tweaks after making some changes in it.
I have removed BSB Tweaks for the time being, so will wait and see if it happens again.
this happened both the times after upgrading to the 2.13 official ROM.

I don't have BSB Tweaks installed and it has happened to me multiple times. I usually lose most of my saved passwords as well in the other programs...

Lost E-Mail in 2.13 T-Mobile ROM
After upgrading to the new T-Mobile 2.13 ROM, I've had two instances where the email server settings have been lost. Same as described by others. Old emails show in Sense, but when I hit the soft button for my Inbox, I'm taken to the email setup screen.
If I cancel out and go to the setup screen through Sense, I find that everything is present except the inbound and outbound servers. Once I restore these everything is back to normal until the next time it happens.

It also happen to me. I believe this is because of the 2.13 update by T-MO.

Glad this thread exists. I ran in to this issue today too.

[Q] Issue with the Gmail App

For some reason my Gmail App has stopped working properly about 1hr ago. Every time I open the app the conversations start loading then get to the bottom of the screen the force close message below pops up:
"The process com.google.process.gapps has stopped unexpectedly. Please try again. dumpstate_app_201008062027_com_google_process_gapps.log has been saved. Use *#9900# to copy out log."
No success after rebooting the phone several times. Can anyone please shed some light? I really have no clue to what happened ... now I have to use the email client .
Thanks in advance for your help, really appreciate it.

I just checked to see if it was a problem with the app itself and mine is loading all conversations fine. Did you delete or replace anything prior to?

No I didn't do anything to the phone, not even install or uninstall any apps. This is so strange.

Maybe try removing the account and doing it again... It shouldn't mess anything else up. I'll try it out on my phone now to confirm.
[Update] Wouldn't let me do it because it's the primary. A factory reset is the only way to completely remove it. You can try clicking on sync gmail to stop it and then click on it again to force a refresh. Idk if that'll fix your particular problem though

Try going to settings, applications, manage applications, menu button, filter, all. Select gmail, clear data and clear cache. Then do the same with gmail storage, then try to resync.
Sent from my Vibrant using the XDA app.
Typos, incorrect words, gibberish, and other nonsense brought to you courtesy of Swype.

I did a factory setting, unfortunately it did not fix the issue.

It doesn't work...

Ok, after 4hrs of insanity trying to figure out what suddently went wrong with my vibrant. I came to a conclusion that it's not my phone because when I added my wife's GMAIL account, the force close did not come up and all the conversations were loaded without any issues.
Apparently, the server where my GMAIL account is located seems to have some problems since I keep getting sync errors with contacts and calendar as well.

Have you tried logging into your account from an actual computer? Perhaps there is a problem with your account. I know I had weird sync errors when my account got compromised by a spammer last month, and google locked my account until I changed the password.
Sent from my Vibrant using the XDA app.
Typos, incorrect words, gibberish, and other nonsense brought to you courtesy of Swype.

The weirdest thing is when I used my PC I didn't encounter any issues... That's why I thought the problem came from the phone @ the beginning.
Since this morning everything seems got back to normal. All the conversations loaded no problem.
Sent from my SGH-T959 using XDA App

I'm getting this now, too. My first two screens of gmail are shown but if I scroll down to where it says "Loading conversations" the after a few seconds the error pops up. I wonder if there is a "bad"email in our inbox that the gmail app doesn't know how to handle - something along three lines of unexpected characters in the email header/subject/etc or some partis badly formatted or too long like the header or something in it. Tomorrow (Sunday) I will try archiving my old messages on gmail and see if that makes the error go away. If it does then it a pretty good bet that one of the emails is causing three problem (the app still shouldn't crash but it would at least help explain what is happening).
Sent from my SGH-T959 using XDA App

kevnkate said:
I'm getting this now, too. My first two screens of gmail are shown but if I scroll down to where it says "Loading conversations" the after a few seconds the error pops up. I wonder if there is a "bad"email in our inbox that the gmail app doesn't know how to handle - something along three lines of unexpected characters in the email header/subject/etc or some partis badly formatted or too long like the header or something in it. Tomorrow (Sunday) I will try archiving my old messages on gmail and see if that makes the error go away. If it does then it a pretty good bet that one of the emails is causing three problem (the app still shouldn't crash but it would at least help explain what is happening).
Sent from my SGH-T959 using XDA App
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Click to collapse
Well I was able to avoid the error by archiving or deleting old emails in the inbox. I noticed when you have a large volume in one single label it causes the crash while loading conversations. I do not think it comes from a "bad" email, it's just a glitch in the app itself that folks @ Google need to work on.
Another thing that I noticed is when I logged-in my email using Nexus One, the force close did not occur but there was a failed connection-try again message.

Same problem here, noticed it today... good to know im not alone heh, but like the OP said im pretty sure it is a glitch in the app, so we'll maybe have to wait for a fix.

Confirmed, only by trying to scroll down really fast (and I'm on wifi). This was not an issue on my g1, of course I was using custom rom's. It'll certainly be addressed.

I have not encountered this problem with the Gmail app yet but I have had the exact same issue come up with the Messaging app twice so far.
But the problem has not stopped me from using the Messaging app and I was able to go right back into it each time it happened. It happened once about 30 minutes ago, and another time over a week ago.
I think it may have to do with the 200 text limit that I have turned off. Since Inbox is at 173 right now with Outbox 89, last deleted a few days ago and also with 33 conversations.
It does get a little laggy too but I have noticed it lag with only a few conversations with maybe an overall total of 30 text messages. I never had it lag this much on the G1 and I would have over 1000+ text messages and with cyanogenmod.

I am having the same issue.

I am getting the same thing too.
Mine started late last week after I updated the Facebook app. I tried uninstalling/reinstalling (highly doubt it was related, but due to coincidence I had to try it) and it was doing the same thing.
I did a factory wipe - same thing. I ran fix permissions and rebooted - same thing.
I am not sure it is related to having too many items in one label as I have just shy of 300 items in my inbox, and I have had about the same (give or take 2-3) for months (I use many, many labels to manage things), but I am going to try to organize, move, delete, archive, etc. some of my messages and see what happens.

Google knows of the issue.
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=7fbf3c640ffa9b37&hl=en

laristech said:
Google knows of the issue.
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=7fbf3c640ffa9b37&hl=en
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Click to collapse
Thanks for the link. I haven't had time to search today while I've been at work.

FYI, it looks like this may have been fixed. Mine has stopped doing it this morning. Checking the issue link that laris posted, nothing confirmed from Google that it is fixed yet though. Couple of people reporting that theirs is fixed too.

IMAP Accounts Not Downloading EMail, e.g. Gmail

Hi guys
I have a HD2 with the Stock ROM 1.66, all working fine until recently, where both my Gmail accounts are blank, every folder is empty, Send/Receive runs, Connecting > Logging on > looking for Changes > Updating Folders > Disconnecting.
No email is downloaded, Ive tried removing accounts and re-adding, checking the deletion and day threshold settings, and its still not download any at all.
The only thing ive done recently is installed SPB keyboard which ive removed, and the Excalibur Android Loader app, which is also now removed. I also changed a registry setting under HTC Album to ignore the .thumbnails folder, but nothing else.
Help!!
My Outlook sync probably works fine, but because i dont have a valid SSL cert on exchange yet, i cant test with that.
Thanks

Does your email account work fine via webmail?

works fine via webmail.
Okay ive found the problem after hours of investigation, the date was set to 2011 for some reason, so it was connecting and seeing no emails for that date!!!
Thanks

flashy said:
works fine via webmail.
Okay ive found the problem after hours of investigation, the date was set to 2011 for some reason, so it was connecting and seeing no emails for that date!!!
Thanks
Click to expand...
Click to collapse
I'm having the same issue. It checks email and comes back with the current time as the refresh time, but doesn't show any new emails. I have found a trick that if I go into the settings for that mail account and just click through them without changing anything, it will receive the current mail. Unfortunately I have to do that every time I want mail from that IMAP email. The unfortunate side effect is that it also resets default settings for emial size and frequency.
Where was the date field that you are talking about above?
I just went to my phone's date/time setting and it was set to automatic from server. I toggled it to manual and back to automatic. Now it's receiving emails again. That may have fixed it. I'm a little skeptical as I have done little things here and there which will may it update and retrieve email once, but it never seems to work on its own without my tinkering with it. We'll see. If it is still working tomorrow, I'll report back here to let everyone know.

So I tried it again this morning and it isn't working again. So that wasn't it. Also, one correction to my last post ... my IMAP isn't empty it just won't receive new mail. I hit refresh and the sync symbol spins and then shows the current time as if refreshed but no new email pop in. It also does this so fast that it cannot possibly be logging in and checking before it returns with no mail. Still frustrated. Let me know if anyone figures this out.
PS - as additional info, I own my own domain and email hosting through Rackspace. Since my wife has the same setup (Domain and sakes rackspace account) I added her email to my phone and it works fine (tried over several days). So now I'm really baffled.

Solved! Android 2.2 stopped receiving emails (T-Mobile)
Solved! Android 2.2 stopped receiving emails (T-Mobile)
Ok, I have spent countless hours researching and troubleshooting this and I think I have the solution. Apparently, Android's native email software has difficulty with certain things, "Flagged" emails being one of them. I.E. those emails you flag different colors to follow up on later.
I have tried everything I could find on the issue and this seems to be what worked for me.
Background (Just in case this helps you):
Phone: T-Mobile HTC HD2 running Android 2.2 NAND
Issue: Email worked fine on multiple accounts for over a year on this phone, then one day one of my personal IMAP account stopped receiving emails. Gmail and my Exchange accounts still worked fine. However, my IMAP account would say it is "Syncing/Refreshing Messages" and come back with the current time stamp, but would not pull in any of the new messages. My only work around until now was to run through the email account setup for Incoming mail server, Outgoing (SMTP) mail server, etc. Then it would work, but only once. If I wanted my new mail again, I would have to repeat that process. About a day or so before I began having issues, I had flagged several emails for future follow-up. I read a post that mentioned that in passing so I tried it. I went into Outlook and unfledged all the emails I had flagged.
Solution: Un-flag all emails in your INBOX. Then wait 4-12 hours.
NOTE! At first it didn't work, but after a few hours I started getting my emails and have been getting everything fine since (last 48hours). I guess it takes time to propagate in the system or something.
I hope this helps!

Emails wows

Hi
I've moved over from Winmo and I really like sgs but recently I've started having issuses with my emails. To cut a long story short, I had a problem with my handset which Vodafone kindly replaced with froyo 2.2 (previous handset had 2.1) and since then I've had problems with receiving email messages. The sgs is configured to connect to my work Exchange 2007 server and is set to check automatically (push) for new emails. I can go for about a day without receiving anything but yet my mailbox has new emails! I've tried different networks - I brought the phone unlocked, restarting, ending task ....... list goes on!
any ideas what I should do? I do sometimes see the error "connection error" in yellow at the top of the email app screen but it then disappears and start refreshing, again sometimes this does the trick and other times nothing happens.
please help!

Southside said:
Hi
I've moved over from Winmo and I really like sgs but recently I've started having issuses with my emails. To cut a long story short, I had a problem with my handset which Vodafone kindly replaced with froyo 2.2 (previous handset had 2.1) and since then I've had problems with receiving email messages. The sgs is configured to connect to my work Exchange 2007 server and is set to check automatically (push) for new emails. I can go for about a day without receiving anything but yet my mailbox has new emails! I've tried different networks - I brought the phone unlocked, restarting, ending task ....... list goes on!
any ideas what I should do? I do sometimes see the error "connection error" in yellow at the top of the email app screen but it then disappears and start refreshing, again sometimes this does the trick and other times nothing happens.
please help!
Click to expand...
Click to collapse
If is set to check is set to check and that means that your server is not PUSHING email and on top of that your server doesn't allow SGS to check.

I have a Winmo phone configured as I can't rely on the SGS and that works 100% configured the same way!
I've also tried removing the account and re-creating which hasn't helped.
Could it be the phone itself? only 2 things have changed since it last worked, the hardware and the system software. We have other users using Android and its working fine for them
confused!

The stock samsung email is [email protected] Try K9 email from the market or try deleting your email accounts from the samsung app and use the 'Social Hub' app (also a stock Galaxy app made by Samsung) to add an exchange account as a 'push' type and see if that works.

How do I add the Exchange account to the Social Hub? Just try it now and all I see is my SMS messages but no option to Add an account, the menu button does nothing.
I will try K9 in the meantime
thanks

K9 have removed the Android version from their download site! any other ideas?

Southside said:
K9 have removed the Android version from their download site! any other ideas?
Click to expand...
Click to collapse
http://code.google.com/p/k9mail/downloads/list

thanks mate but I'm sure our Exchange 2010 server doesn't support webdav. A note aside I think I know why the stock email client is not working correctly. What I have noticed is that when it does try and check for emails at the scheduled times, if for any reason it can't connect it stops and then doesn't re-try at the next interval, when I do a manual refresh I see all the "connection Error" messages popup at the top of the screen and once they have dissappeared, only then does it start receiving messages again.
any ideas?