Hello Guys,
I have been very happy reading itjes post in the beginning of semptember that he has gotten a official Xperia 6.5 kernel. I really got the hope that we will get an 6.5 update for the Xperia by Sony Erricson.
But yesterday I was shocked when I read the official blog of Xperia / Sony Erricson.
I thought I have bought a enterprise device with first-class service - its definitly what I paid for.
Thats why I would like to write an open letter to Sony Erricson with you to present them our point of view.
I will never buy a Sony Erricson device ever again if we don't get an official update and I am not going to buy a Software-Update for 800$ (X2).
The Xperia is not even one year on the market and we don't get anymore support ? I dont think that this is a enterprise service!
I would like to write the open letter HERE at xda to show them how many we are and that we are united here.Thats why I would like you to collect arguments here - and discuss.
Later (in a few days) I will collect all of your ideas and write the letter and publish it here where you can all sign it.
Greetings
SlowlyDead
I agree totally with all the aspect that you say. This situation has been discussed many times in this forum and others. I expect that all this ideas and opinion will serve to make SE think and restate it's plans. I told what I think about the 6.5 support a few weeks ago, there is a post here about it.
Best regards.
when i bought the x1 last November at no point did sony say or give the impression that they would update the os to 6.5.
the have done 2 firmware updates and there may be one more to come.
i think people should stop complaining as no other mobile phone company are giving free updates on a product that is a year old.
There are plenty of discussions already regarding SE but as we all love to moan and groan about them why not start a new thread just to give em some s**t.
My main concern at present is that as you say support for X1 stops and support for X2 starts, we wont be able to OFFICIALLY get any of the panels from X2 on our X1 or any of the additional software that comes with X2. So it seems the panels that are available now are all that will be available to the X1 and future ones are for X2 only.
I would like to see WM6.5 along with new panel manager and X2 panel downloads in an update available for the X1 OFFICIALY via SEUS. However im not too fussed about WM6.5 but would be a bonus.
We all are with you. We want 6.5 since the X1 could run it perfectly. Such a expensiv device gets such a bad supports. That's a shame!
Ganondolf said:
i think people should stop complaining as no other mobile phone company are giving free updates on a product that is a year old.
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Apple still manages to update the first generatin iPhone after all this time...
1 - Your letter will achieve nothing.
2 - Write oit yoorself, no one else cares.
3 - Yes, SE's support and services are crap and yes we bought a high-end device for a premium price, but look at 4...
4 - SE never promised to give a free 6.5 update. Why should they? There is no logical reason. Some companies do it, but that is their decision and not mandatory act. SE is not one of them and X1 is not one of those phones. Deal with it.
They are not obliged to do it and they don't need to. Not happy? No one cares. No one will give you free stuff. Don't be a cheap ....... and buy your stuff. It feels much more gratifying believe me.
Do you expect the company that sold you your PC with Windows XP to provide you a free upgrade to Vista? Hahahahahha.
Think for a second. THINK!
Ganondolf said:
when i bought the x1 last November at no point did sony say or give the impression that they would update the os to 6.5.
the have done 2 firmware updates and there may be one more to come.
i think people should stop complaining as no other mobile phone company are giving free updates on a product that is a year old.
Click to expand...
Click to collapse
true, they didn't say anything about upgrading to 6.5 last year.
but since there are so many people complaining about no support after "1 year", i have to say: that's not true!
here in europe the x1 hit the market in september or early october 2008. it had firmware-problems and needed and got 2 updates. some bugs got fixed, some are still present and some were even built in! (x1-cam-videos playing fine in r1, laggy playback in r2 & r3!)
r3 came out when? april 2009? since then: nada. nothing. not even leaks like prior to the r3. this means that se stopped development for a device which cost 800,- euros (!) after only HALF A YEAR!!!
i think one has have every right to complain about that! and remember it when buying a new phone...
caliban2 said:
true, they didn't say anything about upgrading to 6.5 last year.
but since there are so many people complaining about no support after "1 year", i have to say: that's not true!
here in europe the x1 hit the market in september or early october 2008. it had firmware-problems and needed and got 2 updates. some bugs got fixed, some are still present and some were even built in! (x1-cam-videos playing fine in r1, laggy playback in r2 & r3!)
r3 came out when? april 2009? since then: nada. nothing. not even leaks like prior to the r3. this means that se stopped development for a device which cost 800,- euros (!) after only HALF A YEAR!!!
i think one has have every right to complain about that! and remember it when buying a new phone...
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Click to collapse
im in the uk and bought the phone on release, the start of november. the only country that got it before the uk was Sweden, they got it mid october.
i have had lots of phones from SE and other companies and its very rare SE ever give firmware updates but on the x1 they have given 2, which have sorted alot of the bugs and speed issues. now that the bugs and speed issues are sorted there has not been any need for another firmware update.
i spent £500 for the x1 and the only thing i am unhappy about is the cracking problem, it was the highest spec phone when it was released, the best looking and since release they have sorted all (most) the software problems.
what people are asking for is stuff (panel manager, panels, wm6.5) which people that bought the x1 are not titled to and if SE kept giving x1 users free stuff (like wm 6.5 which they have to pay license frees to give) they would go bust.
if u want the new stuff buy a x2 or wait till its leaked onto the forum.
Thanks for the support.
To some critic:
I think there is a huge difference between Windows and Windows mobile.
While Windows is the main OS in personal computer market and sold between 100 and 300 € Windows Mobile is not avaible to buy by the end costumer. Only producers can buy it for their products. Although Windows mobile cost just about 5-10 $ (rumors, we cant by sure about that but it has to be there somewere). I would not be that angry if Sony Erricson / Microsoft would give me the opportunity to buy Windows Mobile 6.5 for something about 10 € without losing warranty. The X2 has only a minimal improved hardware and the customs roms shows us that the X1 can run 6.5 fine - Where is our opporunity to upgrade ?
Therfore I totaly agree with caliban2.
And too orelsi:
To 1) we will see
To 2) I will write it but I want to write a letter we can all identify with and collect all arguments.
Greetings
SlowlyDead
Ganondolf said:
im in the uk and bought the phone on release, the start of november. the only country that got it before the uk was Sweden, they got it mid october.
i have had lots of phones from SE and other companies and its very rare SE ever give firmware updates but on the x1 they have given 2, which have sorted alot of the bugs and speed issues. now that the bugs and speed issues are sorted there has not been any need for another firmware update.
i spent £500 for the x1 and the only thing i am unhappy about is the cracking problem, it was the highest spec phone when it was released, the best looking and since release they have sorted all (most) the software problems.
what people are asking for is stuff (panel manager, panels, wm6.5) which people that bought the x1 are not titled to and if SE kept giving x1 users free stuff (like wm 6.5 which they have to pay license frees to give) they would go bust.
if u want the new stuff buy a x2 or wait till its leaked onto the forum.
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jap, made a typo above - it started at 699,- here. does it matter if it started in the end of september or 2 weeks later in mid-october?
se still left the x1 in april, which is about a half year, give or take.
i'm not interested in the new stuff, the panels, some x2-games - i can get everything if i need here or on other sites.
but what i want:
the most pressing bugs fixed (vid-playback, stability, etc). i don't know how you can say everything is working smooth and fast now... i want the substructure to be fixed. i'm normally on custom roms, but yesterday i flashed the official r3, because i had to try something - it's still horrible! every late custom rom with x2-drivers and the leaked 6.5-kernel feels nearly twice as fast!
so, looking at how the x1 has positioned and looking at it's competitors, it's been a ripoff.
but let's not start a flamewar here. if you're happy and content - good for you. all i wanted to say is that se stopped developing/supporting the x1 after ~6 months, not a year as it's always said. (apart from fixing broken phones on warranty, which is something completly different)
se never promised 6.5 on the x1. They don't need or have to do it. Stop whining about losing something that you were never promised in the first place
hey orelsi, just curious:
is this the max font size on xda or does it get even bigger? you might change the colour to red and use underlines though, you know, so that really noone can miss your post.
caliban2 said:
jap, made a typo above - it started at 699,- here. does it matter if it started in the end of september or 2 weeks later in mid-october?
se still left the x1 in april, which is about a half year, give or take.
i'm not interested in the new stuff, the panels, some x2-games - i can get everything if i need here or on other sites.
but what i want:
the most pressing bugs fixed (vid-playback, stability, etc). i don't know how you can say everything is working smooth and fast now... i want the substructure to be fixed. i'm normally on custom roms, but yesterday i flashed the official r3, because i had to try something - it's still horrible! every late custom rom with x2-drivers and the leaked 6.5-kernel feels nearly twice as fast!
so, looking at how the x1 has positioned and looking at it's competitors, it's been a ripoff.
but let's not start a flamewar here. if you're happy and content - good for you. all i wanted to say is that se stopped developing/supporting the x1 after ~6 months, not a year as it's always said. (apart from fixing broken phones on warranty, which is something completly different)
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Do I want a new update? I don't really care. Everything is as close to perfect as humanly possible. Sure, I wouldn't mind one or one thousand more, but...
Do I need a new updae? Not really. Reasons stated above.
The R3A fixed many of the bugs and issues woth stability, etc. Anything else can be fixed by simple tweaking.
The X1 is fast, smooth and bug free. I am happy with it and I'm quite hard to satisfy when it comes to technology.
SE's support sucks. Their attitude sucks.
BUT
They are notorious for not providing many updates to their phones, so the X1 had some luck in that area. SE's policy is ****ty at best, but it has been like that for years. If you don't like it, you shouldn't have gotten the X1. Buy something else in the future...
Slowly Dead, I agree with you even being a lawyer. Sure SE has no obligation, but for a device like the X1 support and updates should be something to go without saying. This is my first SE unit and if we do not get service, we will go with companies which offer services like HTC. The ability to upgrade with XDA -many thanks - is not an argument to benefit SE. Certain customary standards aplly to SE and if not kept, they are out.
We never said that SE promised us the update. All we say is that we like to see 6.5 on our phones and we ask SE to make that update so WE MIGHT CONSIDER A SE PHONE AGAIN!
If your x1 is perfect, do not dare to download 6.5 if it pops up, @orelsi
[email protected] said:
Slowly Dead, I agree with you even being a lawyer. Sure SE has no obligation, but for a device like the X1 support and updates should be something to go without saying. This is my first SE unit and if we do not get service, we will go with companies which offer services like HTC. The ability to upgrade with XDA -many thanks - is not an argument to benefit SE. Certain customary standards aplly to SE and if not kept, they are out.
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Click to collapse
They have provided 2 updates already. They fixed most of the problems and issues.
They DO NOT need to provide WinMo 6.5.....
Updating customer devices regularly to fix problems - mandatory.
Upgrading customers devices with newer OS (never promised or hinted when the sell was made) - NOT mandatory.
Want a newer OS? Buy a new device, because bno one promised you and upgrade. No one will do it just because you want it..... If wishes were pennies......
oTToToTenTanz said:
We never said that SE promised us the update. All we say is that we like to see 6.5 on our phones and we ask SE to make that update so WE MIGHT CONSIDER A SE PHONE AGAIN!
If your x1 is perfect, do not dare to download 6.5 if it pops up, @orelsi
Click to expand...
Click to collapse
You - We want 6.5
SE - Why should we give it to you?
You - We paid a premium price for the X1!
SE - Yes you did and we gave you an OS with it didn't we?
You - Yes, but it was 6.1.
SE - Then you should have waited another year for 6.5.
You - But...
SE - Do you expect to get the new X2 for free, because you paid a lot of money for the X1?
You - Well, no, but...
SE - IT IS THE SAME THING!!!!!!!! Thank you and have a nice day .
You can't blackmail them to give you something for free lol. You are free to choose any other product on the market, if you don't like SE's.
What makes you come back to a company for another purchase?
1 - Nice product. Is the X1 a nice product? Yes.
2 - Quality support. Do we have this? Nope, but we got more updates than most SE phones...
3 - Free stuff? Nope... That company would go bankrupt.
I wouldn't download 6.5, because and don't like it at the moment. By the time I need it and it's bug free, It would be time for to get a new phone and that phone will have it pre-installed...
[email protected] said:
Slowly Dead, I agree with you even being a lawyer. Sure SE has no obligation, but for a device like the X1 support and updates should be something to go without saying. This is my first SE unit and if we do not get service, we will go with companies which offer services like HTC. The ability to upgrade with XDA -many thanks - is not an argument to benefit SE. Certain customary standards aplly to SE and if not kept, they are out.
Click to expand...
Click to collapse
HTC is not really better!
The TouchHD, which is also one year old, will not have WM6.5 update
oTToToTenTanz said:
We never said that SE promised us the update. All we say is that we like to see 6.5 on our phones and we ask SE to make that update so WE MIGHT CONSIDER A SE PHONE AGAIN!
If your x1 is perfect, do not dare to download 6.5 if it pops up, @orelsi
Click to expand...
Click to collapse
if orelsi wanted a 6.5 rom he would of downloaded a custom one a long time ago.
Related
i remember in December when i asked their customer service when will they release the next patch, and they told me sometimes in January, again in January i heard it has been postponed to mid january, then Begining of February, This time their CEO announced it will be released 23 Feb.?????? and of course we have passed it
i am just wondering are they aware of what they are doing???? do they know they are losing their creditably in delivering honest announcements.
K-Jam isn't very bad device but it has some issues like i have never seen before and of course i am using another phone with my K-Jam, since the K-Jam is temperory mentaly ill, and can't be trusted, i just regret paying this much for this overpriced thing while there are atleast three other competitors delivers much better devices in reasonable prices.
and since this will be my last device from HTC i hope i can find a reason to keep it alittle longer before i trade it in.
Dont you mean K-Jam people rather then HTC?
I dont think HTC support there phones they just build them.
The suppliers kajam / imate e.t.c have to test of fine tune there own roms.
sami3000 said:
i remember in December when i asked their customer service when will they release the next patch, and they told me sometimes in January, again in January i heard it has been postponed to mid january, then Begining of February, This time their CEO announced it will be released 23 Feb.?????? and of course we have passed it
i am just wondering are they aware of what they are doing???? do they know they are losing their creditably in delivering honest announcements.
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Click to collapse
Having worked for a large s/w firm for quite a time I would say that in their favour there's a lot of testing a validation to be done before they can release a ROM update (as the risk is thousands of users with no working phones) - and then once they are happy theyhave to release the ROM to qtek/i-mate etc to tweak for individual devices... and that can add to the delay while they test their tweaks have not broken it further ... as long as they (both HTC and the individual manufacturers) keep lines of communication open to keep our expectations under control I guess we can't complain too much...
sami3000 said:
K-Jam isn't very bad device but it has some issues like i have never seen before...
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what sort of problems are you having? Have you posted them on ClubImate forums (and here etc) to help raise awareness to see if they're fixable?
K-Jam isn't very bad device but it has some issues like i have never seen before and of course i am using another phone with my K-Jam, since the K-Jam is temperory mentaly ill, and can't be trusted, i just regret paying this much for this overpriced thing while there are atleast three other competitors delivers much better devices in reasonable prices.
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i'm using the kjam for about 6 months now & i can honestly say that there's a shortage of features rather than having issues/problems with it, it's true we still need some enhancements on the device, but in general i have everything i need from it.
i'm a big fan of sonyericsson myself, & before my kjam i had the sonyericsson mobiles for the past 6 years ad i was more than happy with it, but when the WM5 was released i found most of the problems with the previous HTC devices was gone, nobody can deny that. and the HTC is offering now a much better worth of money than before, you can't say otherwise, but maybe you have some problems with your device? try to find the solution for it, i had some defeculties myself when i fist had the device, but all was solved, and i got solutions mostly in this forum.
i received an email from imate support about releasing the new rom updates with the AKU2 & A2DP features on it, this is thier reply:
Dear Customer,
Thank you for your email. Regarding your query, please note that ROM upgrade for K-JAM, which will also include Messaging and Security Feature Pack (push support) for Windows Mobile 5.0 devices, is expected to make available in upcoming weeks. Your patience is highly appreciated.
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let's hope it'sgonna be released soon.
BTW, I tried to scribble down any issues I have with the k-jam... the list is here
most of the issues are WM5 not K-Jam related, and I think some of them come from having got used to the ease with which my SE T610 fits my way of working (and the procession of SE-P900, Moto-A1000, LG-u81xx/u880 and Moto V3x that I use for work)
i probably over reacted a bit, this is my third device from Imate and i was quite happy with the previous two, i just expected this one to be the same, what bugs me a little is the performance of this device is not what i call excellent, and i was hopping for better,
as for the issues i am having, i don't think it can be fixed by a program or options. for example sometimes i get only one ring when someone is calling and sometimes it show my phone is off in the other end, the reminder's sound doesn't go off when i dismiss it so does the light for the reminder... etc...
of course not alot but it happens sometimes.
i am just disappointed with the promises, i just hope they don't give certain date unless they are positive they are going to meet it. that is the least you could do in the proffessional world :wink:
I agree... I think most of my disappointments are WM5 related rather than K-Jam... hopefully the (march?) ROM update will iron out a few little wrinkles.
I agree... they should be more certain before they release dates for ROM upgrades etc, or at the very least make sure they set expectations correctly by saying HTC expect to release in Jan, i-mate should release 2 months after that, and both HTC and/or i-mate to keep info on the (otherwise pretty useless) Club i-mate site to help manage our expectations
Rang my carphone warehouse earlier today (was expected 20th release date) , they have no stock, not sure when they just have the dummy. He checked direct stock to get an idea of how long it would be but he said CW had no stock what so ever.....at an estimate he said two weeks.
He said lots of people asking about the phone, and all SE keep doing is putting the release back...
I think SE must be having serious issues with this phone if they keep putting it back unannounced to the general public, worries me what the final version will be like.
I mean really SE get your act together, you gave the official release date as the 30th Septemeber, coming up to a month later and we're still waiting for when we can get our hands on this with no guarentee it will be the next two weeks. Really poor service if you ask me.
My contract is up on the 25th and I can't afford to wait any longer, so I'm now going to go order a touch diamond now on a 12 month contract (which i really like anyway)....So I hate to be a forum moaner, and just keep moaning and b***ng but SE you have lost your business from me unfortunately. I am aware I am just a number to you, and one in a million wanting this phone is nothing. But you see there is your problem, stop being so corporate and get more public and have better communication with your dealers and the general public.
Anyway 12 months is a short contract length, maybe by this time next year the Xperia will be released (I will more than likely still have to wait even then).....
I really am gutted I can't get one, but oh well the Diamond will do me mighty fine...
I know how you feel and sorry to see you be forced to another device but considering your circumstances, it's completely understandable.
The Touch Diamond is no slouch so enjoy it for what it's worth. As you said, I just wish SE would communicate the situation better with the die-hard customers. Business and marketing certainly can burst a products bubble as it's a fine line between hype and disappointment but it this case I think a formal press release coming clean on the situation might save some people from jumping ship.
Again, sorry to see another person forced away. Regardless, enjoy your new toy!
It's a shame really, as I was almost forced to do the same thing. My contract ran out a few days since.
Luckily enough i managed to get hold of a working xperia and im quite happy now until the retail version is out, when ill sell my modded proto and buy the retail version.
I agree totally with this thread. I was in the same situation, I simply loved this phone and SE would have now a totally new person, because I never owned a SE phone in my life and this would have been the first I liked, no, I loved! But I have to wait way to long... Now, ok I'm still waiting, but I'm waiting for the Touch HD, I think this phone will be available at the beginning of November here in Germany and although if the X1 would be available, too, sorry, I'm just very, very upset because of SEs delay, so I wont buy it. I know, I'm very emotional, but thats my way and if they dissapoint me soooo much, then I will choose the competitor, who is really great by the way Sony, you lost one person more, so in this thread already two! Shame on you!
Hang on guys, the SE X1 is definitely coming, so it's a only a matter of roundabout a view days... or whatever...
Of course you can buy some alternative crappy plastic thingies by now or you wait for the real thing of awesomeness - for me the choice is easy.
If it takes 2 more weeks then okay, if it takes a view weeks more, than it's still okay. The thing is: I have no alternative, all the rest on the market is not really worth a comparison, at least if it comes to my requirements.
So I really want this phone.
What I want hasn't been made I'd like a phone with a PXA930 800mhz processor with a Imageon Z460 3D graphics core (or equavalent), 256+ ram, and a hardware keyboard with windows 6.1 mobile.
Kloc said:
What I want hasn't been made I'd like a phone with a Xscale 800mhz processor with a Imageon Z460 3D graphics core (or equavalent), 256+ ram, and a hardware keyboard with windows 6.1 mobile.
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Yeah, but imaginary devices take even longer for release - better focus on one that has been at least announced
foo said:
Yeah, but imaginary devices take even longer for release - better focus on one that has been at least announced
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Very true. Just can't wait till they start offering High Performance phones like they do with Laptops/Desktops now a days. So you can go to a website and add what processor,case, ram, etc you want in your device and what OS you want and what bands you want and they ship it to you.
i must admit i was gung ho for the xperia and thru being starved of information i started reading about the HD. Now i've decided to wait until i can see them both but i'm pretty much in the Touch HD camp at the moment. Shame because this would have been my first keyboard phone. I'll either use my mobile or a BT keyboard when at work/desk/sat around!
So now its final. There is NOT coming a WM 6.5 rom for the X1.
And the phone is still selling for almost 800 euros here in Denmark without subscription-plan.
Yup, we know that for a long time now! And since Sony got to Ericsson, we always got screwed over by SE!
Started latest with the P series, 800 then 900 / 901 and majorly with the P990 and now the X1.
You can be sure, in 1 year when mobile 7 comes... same will be for any X series up to then!
800 euros?
Are you sure? You can get X2 or HD2 for less money
matejdro said:
800 euros?
Are you sure? You can get X2 or HD2 for less money
Click to expand...
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TDC here in Denmark charges 2999 kroner 403,17 euro for the x1 with a subscription-plan for 6 months. Which costs additional 2600 kroner which is around 350 euro.
If you add 400 euro + 350 euro and thats 750 euro.
So yes this phone is expensive! The X2 isn't even on the marked here in Denmark!
It's all good....this is why we love our master developers here at XDA! There've gotta be at least a bazillion WM 6.5 roms out there for us!! Although I know there's nothing like an "Official" manufacturer ROM
Euroman28 said:
And the phone is still selling for almost 800 euros here in Denmark without subscription-plan.
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Click to collapse
In Belarus you can buy it for 500 USD...
like sony ericsson is the only one, HTC is the same sh*t
Strange. When I bought my X1 it was saying X1, WinMo 6.1, 800x480. What I received was an X1, WinMo 6.1 and 800x480, so exactly what I was ordering and paying. I can't remember having bought/payed anything like "plus foc WinMo 6.5 if ever available". So I basically got what I payed for and there is no obligation from the SE side. My X1 does what I expect, progs are running fine.
Reminds me to make Microsoft reliable for my desktop PC not running Win7 - even worse: Why don't I get Win7 foc?
Susann
writinggirl said:
Strange. When I bought my X1 it was saying X1, WinMo 6.1, 800x480. What I received was an X1, WinMo 6.1 and 800x480, so exactly what I was ordering and paying. I can't remember having bought/payed anything like "plus foc WinMo 6.5 if ever available". So I basically got what I payed for and there is no obligation from the SE side. My X1 does what I expect, progs are running fine.
Reminds me to make Microsoft reliable for my desktop PC not running Win7 - even worse: Why don't I get Win7 foc?
Susann
Click to expand...
Click to collapse
And that's fair......
writinggirl said:
Strange. When I bought my X1 it was saying X1, WinMo 6.1, 800x480. What I received was an X1, WinMo 6.1 and 800x480, so exactly what I was ordering and paying. I can't remember having bought/payed anything like "plus foc WinMo 6.5 if ever available".
....
Susann
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Well said, Susann! I second your opinion. Needless to mention the countless excellent WinMo 6.5(.1, .3) ROMS available here.
I paid 1000$ for mine in denmark last year
sure s/e ripped off x1 owners by not giving them the wm6.5 rom upgrade
but they are not alone htc phones from the same time also didn't get it
prob same deal with samsung and other wm models
they don't want to give us stuff for free which cost them some R&D time to make sure if "bug free"
they want us to buy a new phone then they make money blast em!
Rudegar said:
... sure s/e ripped off x1 owners by not giving them the wm6.5 rom upgrade ...
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Let's talk about "ripped off". So you payed 1000$ for an X1 with a certificate issued by SE saying that one you have it, you will get 6.5 in 2009? Is that what is causing your judgement of being "ripped off"? Or is it that you were "hoping" that SE would upgrade your X1 with 6.5 and you are now disappointed that your self propelled thoughts and wishes don't come true? So somebody has to be guilty and it's never the one with the self propelled thought. It MUST BE the bad, bad industry, isn't it?
Gosh, what a world ...
Susann
I do not think se made any mistake with operating systems, think about it, business is business. BUT however they did crap us over with the x1 processor. Recent news have been that it actually runs at 400mhz, not the advertised and PAID 5xx mhz. This is what pisses me off the most. Advertising something that is really not there.
Sorry for the semi-offtopic, just wanted to bring some facts out.
The processor is 528MHz.
writinggirl said:
Let's talk about "ripped off". So you payed 1000$ for an X1 with a certificate issued by SE saying that one you have it, you will get 6.5 in 2009? Is that what is causing your judgement of being "ripped off"? Or is it that you were "hoping" that SE would upgrade your X1 with 6.5 and you are now disappointed that your self propelled thoughts and wishes don't come true? So somebody has to be guilty and it's never the one with the self propelled thought. It MUST BE the bad, bad industry, isn't it?
Gosh, what a world ...
Susann
Click to expand...
Click to collapse
Yeah let's talk about "ripped off". Did SE also annouce that their case is going to crack inevitably? That their whole interface is sluggish? That it's impossible to use the phone with fingers only? According to their ad videos it looks like it isn't a problem at all. I'm certain they're hiding it somewhere in the specs, but the only thing I can find on the first view on their homepage is "Windows Mobile" without any version number given.
Windows Mobile 6.5 is nothing more then a service pack to Win Mob 6.1 and doesn't deserve a number on it's own. It tries to fix the finger friendliness and doesn't even manage to get that systemwide. It's absolutely horrible customer service by both Microsoft and SE. With the X2 running nearly identical hardware the development resources required to get it to X1 are next to nothing. It should be in the best interest of both companies to keep their customers happy and if they want any sort of loyalty they better let me participate on their software improvements.
And yes that is something you can and should expect when you buy a premium phone. The only thing arguable here would be if it's ok to charge an extra fee to get that 'upgrade'. Outright refusing it is a punch into the face of any customer who has at least 3 brain cells left to think on it's own.
Euroman28 said:
...for the X1. And the phone is still selling for almost 800 euros here in Denmark without subscription-plan.
Click to expand...
Click to collapse
Ethermind said:
In Belarus you can buy it for 500 USD...
Click to expand...
Click to collapse
Hi
Noob here.
I am a global citizen from the Internet.
Here in my world wide country you can get one for around 350-400 USD from eBay
PS: I don't work for Sony Ericsson or Microsoft, but if Sony Ericsson would have had to pay royalties to Microsoft for using their still-not-even-in-my-wetest-dreams new OS one year ago, all of your Xperia X1 phones would have costed a lot more
Bill is a businessman.
Bye.
.
Go here:
http://forum.xda-developers.com/showthread.php?t=588882
Flash ROM.
Quit complaining.
gtrab said:
PS: I don't work for Sony Ericsson or Microsoft, but if Sony Ericsson would have had to pay royalties to Microsoft for using their still-not-even-in-my-wetest-dreams new OS one year ago, all of your Xperia X1 phones would have costed a lot more
Bill is a businessman.
Click to expand...
Click to collapse
You are a bad businessman if you think that a business is done once the customer has the good in it's hands and paid your bill. A good business is about having your customers come back to you and buy again. There is absolutely no reason to buy the X2 just because you want 6.5. There is plenty of reason to be discontent with SE refusing to give you that simple upgrade without buying a new phone.
I don't know what sort of contracts they have with each other, but it doesn't matter. 6.1 and sticking to it is a disgrace for both companies. SE knows for quite a long while that 6.5 is coming and they probably could have bought appropriate licences for a year. 6.5 wont cost more then 6.1 does and it's not that expensive either way. I don't know what you consider to "cost a lot more" but a windows mobile licence costs something in the range of 8-15$. Absolutely nothing compared to price of the device.
Leddy said:
Go here:
http://forum.xda-developers.com/showthread.php?t=588882
Flash ROM.
Quit complaining.
Click to expand...
Click to collapse
Way to get a plaster when you need a surgery. Flashing roms without any quality control is not a cool thing to do on a premium phone and certainly not enough to remove the blame on SE. They try to sell this thing to business customers and nobody sane who needs this phone for daily work is going to risk it with third party rom hacks (and that is ignoring the illegal nature of it).
I don't have any ill will towards the cooks here and it's not their fault, but whatever they can do is nothing more then a private hacking project, stabbing around the dark and hoping for the best. We have no idea what changes between various base roms nor related software releases. It's impossible for the official SE developer to put together a firmware without issues even having full documentation and support by MS. It's hardly surprising that some cooked roms get even fundamental things broken.
I really don't think that Sony has any obligation to give 6.5 to us. Its not the norm of industry nor did they ever promise to us that they would. Its akin to buying a laptop that's over a year old, and then demanding that Sony must give you Windows 7. Its absurd to expect that.
Since I got my Xperia X10, I have been following xda forum quiet regularly. I started to notice a trend in the posts of Xperia X10 threads. This trend is commonly known as Kubler-Ross model or "5 stages of grief".
1st Stage: Denial- "No we have Multitouch..........it just needs to be rooted"
2nd Stage: Anger- "F** SE, A**h**e SE, I will never buy their products etc...."
3rd Stage: Bargaining- "OK if Paul starts working on it then we can have the root"
4th Stage: Depression- "I will not be fooled by SE again, going to HTC next time...." or "Iphone has a good operating system"
5th Stage: Aceptance-"Well it does what the box says......"
I am currently between 3 and 4, but there are lots of ppl in stage 2. And they are cursing each other in Android Developement thread. I am not sure how much developement has been done but I can see very well the stages of grief going on. This is becoming a serious issue now
I think the dev should just stop whatever they are doing and make an app, which just say "Everything is OK, it's JUST a phone".
Non devs please state your stage of grief. Only by consulting and more discussing about your stage of grief, will make you feel better. So please write your stage and how many time you click on refresh and how is this effecting your life
Hi, my name is Bikram. I press the refresh buttom atleast 4 times within an hour. This is making me unproductive at job.
rofl, I can't believe i just read that post. stage 3
isn't it an achievement SE made this trend?
since it's not happening anywhere but SE thread so i am supposed this is SE problem not we user
anyway i am 2,3,4
Hi, I'm thunderpossum, and I'm a stage 5 refreshaholic.
Boredom is what keeps me coming back.
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Sent via the XDA Tapatalk App
haha, great thread!
i'm at a quasi-state 4. I'm still an SE fan, but since I'm with T-Mobile and need a good Android with the 1700 band, I'm getting my first non-SE phone ever, and picking up a Nexus One.
If SE learns from it's mistakes about skimping on hardware and taking ages for software updates, and makes a good X10 successor, I'll be more than happy to give SE another shot.
pakraider said:
haha, great thread!
i'm at a quasi-state 4. I'm still an SE fan, but since I'm with T-Mobile and need a good Android with the 1700 band, I'm getting my first non-SE phone ever, and picking up a Nexus One.
If SE learns from it's mistakes about skimping on hardware and taking ages for software updates, and makes a good X10 successor, I'll be more than happy to give SE another shot.
Click to expand...
Click to collapse
forget it man. how could you expect they will do better next time while they messed up like this at the moment?=..=
gaolinde said:
forget it man. how could you expect they will do better next time while they messed up like this at the moment?=..=
Click to expand...
Click to collapse
You might be right, but let's be honest--if (a big if) SE decided to change it's frustrating ways and really knock it out of the park on a future Android phone, won't all of us be flocking to get it and flaunting our SE fan credentials?
I'll stay an SE fan, but with Froyo out and Gingerbread coming in Q4, and Nexus One being a rooted and well supported phone, I have to put practicalities above brand loyalty when it comes to shelling out $500+.
I'm between 4 & 5. Accepting its comfortably the best phone i ever owned. With equal measure of annoyance that SE have ' gone dark' on us. Ace thread by the way!
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Sent from my X10i
pakraider said:
You might be right, but let's be honest--if (a big if) SE decided to change it's frustrating ways and really knock it out of the park on a future Android phone, won't all of us be flocking to get it and flaunting our SE fan credentials?
I'll stay an SE fan, but with Froyo out and Gingerbread coming in Q4, and Nexus One being a rooted and well supported phone, I have to put practicalities above brand loyalty when it comes to shelling out $500+.
Click to expand...
Click to collapse
i have no idea how much time you been frustrating with SE but for me i already experienced on w960 and x1 now x10 is the third time they made a nice looking and decent hardware device out of the competition because they took a hell of long time to develope their horrible os before they launch the product and have no problem giving their so called flagship product out there with unbearable cripple which is cause by software issue.
so if you ask me do i think they will do it again the next time?
i think they'll not even hesitate to do so!
I guess there is another stage after 5 for ppl waiting 2.2 and other cool things that can make x10 the perfect phone
Mugur
http://mugur-ionescu.ro/tag/xperia
I think i skiped all those stages, I've been a long term fan of SE and accept them even with their many failings! As for the x10 i love it, its been a while since i've had a touch screen phone (had a p900 then went to candybar phones for a while) so i'm enjoying being back and having a weath of apps at my fingertips. I bought the phone fully aware that it was 1.6 and that SE said it would be in q4 before the big update comes (which I take to mean 'at some time after q4', I've been with se way too long to beleive a definate when they give it!) so i'm happy with my purchase.
As for issues and bugs its had this is all standard stuff with a new anything, especially when its something new for the company too, its something you have to accept as an alpha consumer otherwise you will drive yourself mad with frustration!
Stage two and I'm sending the bill for my anger management classes to SE lol. I hit refresh more times than I can count in a day (at least a dozen times during my morning b m). I need help, I'm going to go for addictions counselling tomorrow. They think I need to go through the 12 step program. It's just hard admitting I have a problem.
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Sent via the XDA Tapatalk App
Well, i'm probably stage 5 from the beginning.
I knew what i'll buy.
What i don't like about SE?
They are slow as a donkey riding a pig.
What i don't like about N1? Is made by HTC.
What i don't like about HTC? Well, is HTC.
I wish i could buy the Motoroi or Galaxy S had at least a flash light like X10
oh crap, looks like I hit stage 4, I was actually impressed with apples updates in ios4 I can't believe I actually considered owning one of those useless idevices again
stage 4 ,but i already have htc phone but windows os not android (hd2)
I know full well what to expect from SE after owning the X1 and X2. The X2 is on it's way back now and I am getting an x10 in return. Heck if I could get my money back I would! However, the X10 is one sexy looking phone, you gotta give it that.
I did a lot of research on what the X10 can and can't do, and I am prepared for that, so I wont get angry. Trust me, it's nothing compared to MR1 on the X2... ugh! I would have gone with another brand based on that alone, but we can only hope the updates come complete and pre-tested for the X10. After the mess they made on the X2, I am sure they want to take their time to release the latest updates.
Multi touch? who knows, maybe SE is limiting multi touch on purpose to keep Apple off their lawsuit radar
I have been in stage 5 since a month before i even got it, couse, like iv'e said on several threads here hating everyting, i knew what i was paying for couse i did my homework. And one can not just assume root comes to every device. I happy with my phone, yet though i am starting to get really confused about the so called "may upgrade" and will it contain onefinger-pinch-zoom? I hope so. Cheers!
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Sent from my X10i
I am happily on 5th stage, right after the 1st stage.
I skipped the 3 stages in between, as they would ruin my mojo!!!
PLEASE NOTE: THIS THREAD IS CREATED BECAUSE I SINCERLY LIKE SE AND NOT FOR BASHING SE. IF YOU WANT TO TROLL OR BASH SE CREATE A NEW THREAD
Dear Sony,
I am one of your avid Fan. Right from the beginning I was using SE phones only. To Mention a few I have used F500i, J230, K750, W810i, K810i, W980, W705 and now X10. So as you can see I was using SE right from 2004. I can say “If you have Once used Sony Erricson, you will always use SonyEricsson”.
Let me be very clear. I love you so much. I have defended SE in many forums from many trolls and iSheep bashers for many years. I did this because I love SE and I believe you will always gives me what is best out there.
But off late you are not living up to your fans belief. What the is wrong with you?
The last master piece from you was W810i. After that all your products disappoint me. K810i, W910i and W980i all of them were total disappointment for me. Off late all your products follow a certain approach, you will announce a very good product and then there will tremendous delays in bringing it to the market, after that i will have many software bugs and hardware failures. So before the product becomes complete it will become outdated..
If you refuse to believe I will give you proof.
Do you know W810i was announced in Feb ’06 and availability was Mar ’06.
K810i was announced in Feb’07 and availability was Apr 07.
W980 was announced in Feb’ 08 and availability was Aug 08.
W705 was announced in Oct’ 08 and availability was May 09.
Satio was announced in Feb’09 and availability was Nov ’09.
And Xperia X1, X2 and X10 every kid knows its delays and bugs.
What happened to you SE? There were long delays. Even after delays none of these phones lived up to its hype ( W980,W705, Satio and X10). You were the first to announce many technologies (8MP, 12MP camera, snapdragon with android phone, even 4" screen) but you were the last to bring it to the market with sky high prices. Where is my Old SE? where I can get all latest tech in a budget phone? Where are you SE?
And Like a Crown for all your failure, the X10 2.1 update. When other are pushing to bring 2.2 for their flag ship device, you cant even bring 2.1 to your Flag ship phone. Instead of bringing 2.2, you are back porting live wallpaper and 5 home screens to 1.6.
WHY THE HELL YOU ARE RE-INVENTING THE WHEEL?
Stop wasting your precious resources in back porting things. Move more resource to bring 2.2 to X10. If you cant alteast please open the bootloader.
X10 had everything to make you success but you missed it.. Good Design, Good Hardware (at Nov '09 nobody had this hardware) and Good Name (You have loyal fan base) and Perfect time (Think if it had been released during Christmas time).
X10 could have been your own iPhone or Droid. It could have been your golden egg but you missed it. What going on in your mind SE? If I can think all these, cant the armani wearing million dollar salaried EO's think? Have you lost it?
We have defended you so long SE but you are now disappointing us more. You even embarrass us by saying you turned down google (X10 as Nexus one would have been epic). Please don’t cheat us more SE. We love you but there is a limit for our patience. If you keep cheating us then Even God (I believe he is there) cant save you.
All I can say is please bring out Froyo update for X10 soon and with no bugs (We dont want 1000 new features we just want Bug less phone). After all you are a more talented company and you certainly deserve a second chance like Moto.
Please SE don’t disappoint us again and save yourself from bankruptcy. Please Make us Believe
---- A sincere, beaten, disappointed and embarrassed Sony Ericsson Fan .
A couple points:
- If you ever want to be taken seriously in any capacity, refrain from foul language.
- Also, refrain from referring to things as "iCrap". Shows a lack of class.
- Live Wallpapers and 5 home screens are default 2.1 features, not being backported from 2.2
- Pricing depends on region. In Japan, the United States, and several other countries, the X10 is the cheapest or one of the cheapest smartphones available. It's free in many markets.
- The X10 is Docomo's highest selling smartphone of all time, and is poised to become their best selling phone of the year/ever. Japan is the world's second biggest market.
Good day sir!
Another point god or gods do not exist, therefore offer no threat.
Sent from my rooted android over9000 x10i using swype on the xda app.
iead1 said:
A couple points:
- If you ever want to be taken seriously in any capacity, refrain from foul language. - Removed
- Also, refrain from referring to things as "iCrap". Shows a lack of class. -- Removed
- Live Wallpapers and 5 home screens are default 2.1 features, not being backported from 2.2 - What I ment was they are back porting 2.1 features to 1.6 - Ambient time app
- Pricing depends on region. In Japan, the United States, and several other countries, the X10 is the cheapest or one of the cheapest smartphones available. It's free in many markets. But Total cost of ownership for a not so high end is high compared to other high end phones. This will be the thought of a average guy
- The X10 is Docomo's highest selling smartphone of all time, and is poised to become their best selling phone of the year/ever. Japan is the world's second biggest market. I agree. If they could had made things perfect like releasing with 2.1 and in december, they could have sold Millions in other countries too
Good day sir!
Click to expand...
Click to collapse
Good day to you too sir
Tasteslikeawesome said:
Another point god or gods do not exist, therefore offer no threat.
Sent from my rooted android over9000 x10i using swype on the xda app.
Click to expand...
Click to collapse
I believe he is there But no Offense (Original post edited to reflect my view)
IF some one could send this to SE CEO, I would be glad. Or If you can pm me his mail-id, I will send it myself.
Thanks
No offense but what do you think you reach by sending this kind of letter to a CEO? No matter which company he is leading, this really is a "straight in the dustbin" letter for those managers...
Again no offense, you wrote down what you think, but I want to bet he don't read till the half of it, to try that out, you might put in the last sentence something about him having an affair with a dead horse, if you dont get anything back, I proved my point....
Sent from my rooted X10i using tapatalk
Gotta agree with PollPixx.
imo they don't go past the subject of e-mails... snail mail is a thing of past.
moreover they don't go over this stuff personally but their PA's etc do... separate the junk out and send in the "really important" stuff... but only god knows what that is (apart from them )
Looking away from the language, it is a fine letter to SE.
I have also only had SE phones private, starting with the old
Ericsson 318, Erisson t68
t280, t610, k530, k750, k810, k850
c905
w595, w715, w760
x10, x10 mini, x10 mini pro
My 3 kids have all had SE W595 and now they all have X10 mini.
Also i have only used SE for work in many years, currently i have a x10 mini pro...
At work it have been me that have decided what phones we have bought and used for the last 3-4 years, so i have been the main reason that we have only bought SE phones...
- that is over 250 SE phones all together, at work...
(I know that it is NOTHING in the big picture looking from SE headquarters, still it must count for something)
In this answer i just want to ad my own dissapointment thoug...
The main problems is that the big X10 is missing the FM-radio, missing the better headset connection and missing the one finger zoom, while the two cheap small X10 mini models have those things.
What is that about SE ?
Why have you decided to make 3 different X10 series phones, and then at the same time make the TOP model, the one with the weakest features ?
I am really dissapointed with you SE, the lack of updates, the missing features in the X10 top model.
From (i think it was) the old T610, or was it K750, and all the way up to now, my SE phones have allways had FM radio build in, and that was for me a loved feature, then you decide to release the X10 without FM Radio, and after that you again decide to put in FM radio in the mini´s ??
I know i didn´t read close enough in the specs when i bought my X10, but i really was expecting that there would be FM radio in an SE phone, and offcource there would be in the top model, no question about that. What a dissapointment !
An other lack is that tracker (step counter) that was build in i think all the newer phones eg. W595 and W715, now with X10 i again see a loved feature removed, why ?
I find it strange that good working features that SE implement in your phones, is removed again from newer phones.
Features that actually IS the SE brand, features that we learn to love and use every day, you decide to remove.
Why ?
I don´t get the point in making that huge effort to make a few nice new features like timescape and mediascape, and becource of those features you have been left behind, and are currently stock on Android 1,6, and right now we all are waiting for S/E-Android 2.1,, ONLY Android 2,1 when other companies like HTC are moving away from Android 2.1 and on to Android 2.2...
S/E why not release Android 2.2 fast and be the leader in the marked.
Then let people decide for them self IF they want the S/E signature-features like TimeScape and MediaScape when you have those ready later.
Just make new features avalible from your fine PlayNOW system just like you did with CreaTouch.
Why have you at the same time decided to lock down the bootloader of the X10 when Android is a brand new OS you are just learning ??
- release the bootloader now, and look what happen, learn from it and then when you are actually doing a better job coding the OS than other DEV´s on the www, you can decide if you again will lock down bootloaders in your future android phones.
At the moment it make no sense at all, not to let your dev-team learn all they can about what can be done with the hardware you have made.
The hardware is actually really great, and solid build, it is "only" the software that is the problem...
Now i move on to the strange thing about wide range of current phone models you have on the marked.
Why that many, is that really nessesserry at all, really ??
Why not make an effort to be the absolutly best there is on a mutch smaller range of phones, only focus on a few models, perhaps only android phones, as you have said that you want to be world leaders in Android powered phones in a few years anyway.
As i see it you only need one X10 model more to have a complete set of phones, so there will be at least one that souit everyone.
Add one more X10 mini and make it with an old style slide out t9 keyboard.
At last.
I have also been thinking about jumping over to an other brand, and perhaps also look for other phones next time we need some at work, as i am that dissapointed with SE...
But private i find my self thinking that i perhaps just should wait and get the X12 when that is released...
Can i really be that stupid, REALLY ???
- dispite my dissapointment with SE, really ???
SE you are SO lucky that you have a big and loving fan base...
At work i KNOW that SE have the best hardware and the lack of features i mentioned here is no problem in work use...
Again SE you are REALLY lucky that you have a big loving fan base...
Just DON`T dissapoint us anymore !
senthilanandhpv said:
I believe he is there But no Offense (Original post edited to reflect my view)
Click to expand...
Click to collapse
He? Why would a god need to have a specific gender? They would have no use for it.
Anyway i dont think religious dribble should be in an email like that to a company. Makes you look like a bit of a fruit cake.
pshdo said:
An other lack is that tracker (step counter) that was build in i think all the newer phones eg. W595 and W715, now with X10 i again see a loved feature removed, why ?
Click to expand...
Click to collapse
I won't bother replying to the rest...but, my X10 has one.
It's called the Android Market, you can download anything, including pedometers.
At least they all look familiar and have similar sounding names - X5, X8, X10, X10 mini, X10 mini pro. SE are trying to satisfy each segment of the market, just like their competitors HTC, Samsung, Motorola and Nokia do.
@iead1
Is there something you're not telling us? Like who you work for.
Please dont embarass yourself. Your grammar is atrocious.
How about buying an AD on newspaper, and then I'm sure the SE CEO will see this.
sony in general is a big comany, my family has been buying sony things for at least 20 years (got an old and really old stereo which still works o.0)
they always had the best things in the marker, we even say if it's a sony is good
in the past I never used SE, just used nokia or motorola but when i saw the x1 i just felt in love, but when I knew that no wm 6.5 would arrive to it i was so pissed we paid a lot for it to get nothing more, same applies for the x10
i know companies want to get more profits but where's the customer's satisfaction? they use to think that is better to have loyal customers for a long term instead of just having a lot for few months (kinda the thing is going on today)
Contrarian said:
@iead1
Is there something you're not telling us? Like who you work for.
Click to expand...
Click to collapse
I work for a local board of education, in the mountains of rural Kansai Japan.
Want me to take a picture of my desk with my X10?
iead1 said:
I work for a local board of education, in the mountains of rural Kansai Japan.
Want me to take a picture of my desk with my X10?
Click to expand...
Click to collapse
does that mean SE JP HQ??? xD jk
alankstiyo said:
does that mean SE JP HQ??? xD jk
Click to expand...
Click to collapse
I wish! I'd be making more money than I do now!
iead1 said:
I won't bother replying to the rest...but, my X10 has one.
It's called the Android Market, you can download anything, including pedometers.
Click to expand...
Click to collapse
Yes, but those on marked is far from working as good as the one in eg. w715...
- and if you was actually using it, you would know that ;-)
Anything ?
- then throw me a link to an fm radio application for the x10, or to one finger zoom perhaps, or to any of the other things that the x10 don't have, that the mini's and all the old SE phones have... *LOL*
Send from my X10, still without 2.1 *&%#
I think that the live wall paper and home screens reference has to do with the SE Japan release of Ambientime which has 5 home screens, pseudocode live wallpapers and a new lock/unlock swipe which is more animated.
That app looks like work that was done as an assessment of the phone's potential to do live wallpapers. It's sort of interesting even if it makes the phone laggy and lockup.
iead1 said:
A couple points:
- If you ever want to be taken seriously in any capacity, refrain from foul language.
- Also, refrain from referring to things as "iCrap". Shows a lack of class.
- Live Wallpapers and 5 home screens are default 2.1 features, not being backported from 2.2
- Pricing depends on region. In Japan, the United States, and several other countries, the X10 is the cheapest or one of the cheapest smartphones available. It's free in many markets.
- The X10 is Docomo's highest selling smartphone of all time, and is poised to become their best selling phone of the year/ever. Japan is the world's second biggest market.
Good day sir!
Click to expand...
Click to collapse
Sent from my X10a using XDA App
don't know if it'll install but here you go