Hi,
I just got a td2 and straightaway thought that the speakerphone sounded abit crackly. After showing a couple of friends and seeing what they thought they both said the crackling was abit weird but maybe the phone was just like that but im not entirely sure.
Does anyone else have any trouble with there speakerphone? When the volume is completly low it sounds fine, putting it up even abit causes there to be a small crackle when someone speaks (signal is fine and ive tried with a few of my friends).
I've got a 14 day return policy with this company i have gotten my contract from and its been 3 days now and i should be able to get a replacement but i dont want to send it off and them to say this is how its supposed to be. So is this a known cause or is there something that can be fixed or did i just get a bad td2?
Thanks
I have had it with my Touch 3G, before making a call i blowed in the speaker and it was gone.
My HTC Touch Diamond2 does not have that problem.
i had a very similar problem. the speaker worked fine, but when the voice hit a certain pitch level it would distort slightly, like it was picking up a vibration.
I sent it back and got a replacement, and the new one is fine.
Right thanks to both of u, ive tried the blowing thing already and tried again but no luck.
I think the problem is exactly the same as the u described adamrob69 but I just didn't explain it very well lol, so i've sent them an email and will ring on monday and get it exchanged, how lucky must i be to get sent a faulty one .
Thanks
dont worry, it seems at the minute theres a 50-50% of getting a duff phone. The build quality is slipping on these phones.
Im still not enitrely happy with the quality of my second one, but whilst everything still works on it im not going to go through the hassle of changing again!
I have same problem but with speaker at side, when phone rings the sound cracks.
Related
Hello
I am really beginning to hate this lousy phone, I have now lost all sound. I picked up the phone to remove some software and noticed I was getting no system sound. So, I opened media player no sound from the music, plugged in headphones and the music was playing. I made a phone call, could speak to and hear the person on the line, I asked them to call me back and nothing.
I have searched the board and found some people saying that the phone sometimes gets stuck in headphone mode, but I was not using the headphones. Anyway I have spent the past 5 minutes inserting, twiddling and removing headphones, but I can not get the sound back, guess it must be hardware failure.
Any ideas or similar problems out there?
Re: Just got phone working the way I want it, NOW ALL SOUND
NewSPV said:
Hello
I am really beginning to hate this lousy phone, I have now lost all sound. I picked up the phone to remove some software and noticed I was getting no system sound. So, I opened media player no sound from the music, plugged in headphones and the music was playing. I made a phone call, could speak to and hear the person on the line, I asked them to call me back and nothing.
I have searched the board and found some people saying that the phone sometimes gets stuck in headphone mode, but I was not using the headphones. Anyway I have spent the past 5 minutes inserting, twiddling and removing headphones, but I can not get the sound back, guess it must be hardware failure.
Any ideas or similar problems out there?
Click to expand...
Click to collapse
I've had this a couple of times and found that a soft reset will sort it out.
I have similar problem--it seems to be the connection to the speaker/ringer. I can get some sound by tapping the top of the case. The small speaker for the earpiece is not affected. Tried resetting anyway to no avail. Will probably send back for repair soon. I am keeping it on vibrate now.
Re: Just got phone working the way I want it, NOW ALL SOUND
TheBrit said:
NewSPV said:
Hello
I am really beginning to hate this lousy phone, I have now lost all sound. I picked up the phone to remove some software and noticed I was getting no system sound. So, I opened media player no sound from the music, plugged in headphones and the music was playing. I made a phone call, could speak to and hear the person on the line, I asked them to call me back and nothing.
I have searched the board and found some people saying that the phone sometimes gets stuck in headphone mode, but I was not using the headphones. Anyway I have spent the past 5 minutes inserting, twiddling and removing headphones, but I can not get the sound back, guess it must be hardware failure.
Any ideas or similar problems out there?
Click to expand...
Click to collapse
I've had this a couple of times and found that a soft reset will sort it out.
Click to expand...
Click to collapse
Paul, how long did you have your phone from Orange when it first happened?
I have had mine around 1 month now, I have 'Soft Reset' and 'Hard Reset' but the problem is still there. Did you get yours directly from Orange or a dealer, have you spoken to either?
I am going to call the dealer tommorrow and try to get them to send a swap out, this is an obvious defect if it has died in a month.
bjrmd said:
I have similar problem--it seems to be the connection to the speaker/ringer. I can get some sound by tapping the top of the case. The small speaker for the earpiece is not affected. Tried resetting anyway to no avail. Will probably send back for repair soon. I am keeping it on vibrate now.
Click to expand...
Click to collapse
Yes resetting does not seem to work, try to get a swap out if you can, I am going to try tommorrow, it has to be a manufacturing fault.
bjrmd said:
I have similar problem--it seems to be the connection to the speaker/ringer. I can get some sound by tapping the top of the case. The small speaker for the earpiece is not affected. Tried resetting anyway to no avail. Will probably send back for repair soon. I am keeping it on vibrate now.
Click to expand...
Click to collapse
I think you are right, it does appear to be a connection fault. I started media player tapped near the speaker a few times and got a second or two of music then it died again, it gives stuttering sound when tapped.
Repair Info
My Dopod 818 Pro unfortunately also has the same problem. Anyone have any advise on the best way to reach Dopod? I am living in NY and I bought the phone in Wanchai. I tried emailing them, but there has been no response. Thanks in advance.
Hi
Just sent my phone back for a new one, Orange confirmed it was a hardware fault and said I was entitled to a replacement phone. Seems that this is a known issue with the Prophet. They would not say though if it was just part of a bad batch, or generally bad manufacturing. I guess we will see when your phones begin to fail.
NewSPV said:
Paul, how long did you have your phone from Orange when it first happened?
Click to expand...
Click to collapse
Hi,
It happens now and then - not more than around one a month. Not a hardware fault in my case just windows doing its occasional bug thing.
NewSPV said:
Hi
Just sent my phone back for a new one, Orange confirmed it was a hardware fault and said I was entitled to a replacement phone. Seems that this is a known issue with the Prophet. They would not say though if it was just part of a bad batch, or generally bad manufacturing. I guess we will see when your phones begin to fail.
Click to expand...
Click to collapse
I reckon it's probably a bad batch. I got mine just after they came out and hardware wise it's been fine.
Hey guys, I have had my Touch HD for a little less than a month.
I am extremely happy with everything about it...
But a couple of days ago, I started experiencing a static type noise during calls only. It seems like there is an interference or something every time I place a call.
I have never dropped it since I got it so I know I didn't break anything.
I purchased a Squaretrade warranty when I bought the phone. Do you think that I should send it in? What do you think is the problem?
Is is it on incoming, out going or all calls? Have you tried using the headphones that the phone came with? Do you still hear the noise with those???
I am having the same problem. Is this a hardware or a software issue?
I am also getting some static interference noises on calls only , only had my phone under a week , would a firmware upgrade fix this or is this a hardware fault?
mavyo said:
Is is it on incoming, out going or all calls? Have you tried using the headphones that the phone came with? Do you still hear the noise with those???
Click to expand...
Click to collapse
It is on both incoming and outgoing calls.
I tried the headphones that came with the phone and I don't hear static with them.
Also, when using the speaker phone, it does not make any static noises.
Any takers?
Yep mine has static too, it can help a bit to hold the device high up since the Aerial is at the bottom.
I had the same problem. Only heard the static when using the phone to my ear. Never when using a bluetooth headset or the speaker on the back. I tried several hard resets and phoned HTC. I've since sent the handset back. I'm waiting to hear if they are giving me a new handset or a refund as I had only had the phone for 5 days.
I done a load of searching and couldn't find anyone else with the same problem. HTC said it was a new problem to them but it looks as though there are a few of us.
mavyo said:
I had the same problem. Only heard the static when using the phone to my ear. Never when using a bluetooth headset or the speaker on the back. I tried several hard resets and phoned HTC. I've since sent the handset back. I'm waiting to hear if they are giving me a new handset or a refund as I had only had the phone for 5 days.
I done a load of searching and couldn't find anyone else with the same problem. HTC said it was a new problem to them but it looks as though there are a few of us.
Click to expand...
Click to collapse
Please keep us updated on what they have to say about your situation.
Hi,
Im still getting that static noises , Also getting it when im playing audio on windows media player , Ive also tried core player , still same , so it's not the windows software , I reckon could be a hardward fault.
i have a orange htc touch hd .
does any1 else get these noises when playing any audio ?
I'm thinking the problem is hardware related. Seems like something is loose, connectionwise.
Whenever I hear the static in call, and kind of jiggle the phone around or press the screen and back together it goes away for a little bit.
I am going to take advantage of my warranty I believe.
Well I dropped my phone today and it appears the static noises in call have disappeared.
Hehe well I'm not trying that one out I also have the statice noise in call but its only at one person and its always the same one :\
So maybe I should drop that person on the floor
Onboard Speaker noise / crackling
I've had my HD since Friday, and I'm having the same noise. I hear it as soon as I press send and intermittently during all calls. When it goes away, if I stay really still, I don't hear it till I move. Really irritating for an $800 phone. I called the guy at the phone store where I bought it and he told me to call HTC.
i have the same problem .. sometimes the noise disapear when i press on battery cover, anyone found a solution for that problem
Since a couple of days I started to hear some noises in the speaker when calling or receiving a call. It's something like hearing the other person outdoor with the wind blowing, and its getting worse when I am moving.
Any idead what to do before sending Blackstone to the provider? I tried to change rates/bands from 3G/GSM because I played with it before and also reflashed the rom with 1.7 DUtty's - no effect. I think I am gonna reflash the radio - not sure if that would help.
PS I've also checked the speaker in search of hair, dust, debris - it's clear but doesnt sound like. Funny thing - the voice in the headset are perfect also the music is alright so I am getting the feeling that it could be software issue.
Please kindly advise
another strange issue - I did a hard reset and the noise is gone (using the 3g) however when lying down on bed talking through it in the horizontal position I can hear that noise again (although not so loud and often as before which is fine)
could it be the g-sensor issue?
Had The exact same problem with my first 2 touch hd`s. I got both replaced on warranty. The first one worked at first but got gradually worse. The second one came like that. I am now on my third and no problems so far.
Tried everything to fix the first 2. New radios, hard reset. Nothing seems to fix it.
why there's no interference when on loudspeaker or playing music? seems that the speaker is fine.
checked the sim in other phone - fine. WTF? I'll try to reflash the radio tomorrow if not sending it back to be replaced.
How to obtain orange fault code which is needed by my phone provider? call the cs?
Anyone else having this issue? This is a straight up legit T-Mobile phone with stock ROM and WM6.5 upgrade. I've noticed that calls through the speaker are now distorted, blue tooth clarity remains fine though.
Hmmm...no one?
The Rotagilla said:
Anyone else having this issue? This is a straight up legit T-Mobile phone with stock ROM and WM6.5 upgrade. I've noticed that calls through the speaker are now distorted, blue tooth clarity remains fine though.
Click to expand...
Click to collapse
Mine after the upgrade sounds fine
I've had the same issue the entire time I've had my Dash. Right out of the box I had distortion and a crackling in the speaker - i thought i might have had a bad connection on that particular phone call. After flashing - about a month agio, it's continued. As frustrating as TMobile makes me at times, I dont want to try to hash it out with them. I might reflash to see if that helps but I'[m afraid it wont
sunday247 said:
I've had the same issue the entire time I've had my Dash. Right out of the box I had distortion and a crackling in the speaker - i thought i might have had a bad connection on that particular phone call. After flashing - about a month agio, it's continued. As frustrating as TMobile makes me at times, I dont want to try to hash it out with them. I might reflash to see if that helps but I'[m afraid it wont
Click to expand...
Click to collapse
Could be hardware related, if the contacts are dirty or the speaker is not set properly it will crack.. could be a bad batch of devices.. get a new one under warranty if possible. I got three Dash 3G's the first day they came out and all three sound fine.
Finally couldn't take it anymore and took it back to the T-Mobile store. The new one should arrive this week.
Hi Rotagilla, would be interested to hear if the new one had the same loudspeaker distortion. mine does the same thing and has done from new. i just thought it was a crap quality speaker
Blackadder III said:
Hi Rotagilla, would be interested to hear if the new one had the same loudspeaker distortion. mine does the same thing and has done from new. i just thought it was a crap quality speaker
Click to expand...
Click to collapse
The replacment phone just got sent back and I'm now on #3. The same issue happened again...calls started off very clear but then seemed to degrade to the point where unless I was using BT, the audio quality was terrible. I'm not upgrading the phone to WM6.5 at this time, I'm going to wait and see if the same thing happens again. BTW, the TMO rep I dealt wth most recently was excellent...really first class all the way.
Looks like the speaker will continue to be a last resort. BT seems the only way to get clear reception. thanks.....i dont like my chances with a replacement from Telstra. The only thing that disappoints me with this one is not being able to edit the menu items and not having the Voice Dialling tags. replacing it with the Voice Command is a quantum leap backward, otherwise a great phone.
Well the most recent replacement has started doing the same thing. I did not upgrade to WM6.5 and this one lasted the longest before giving in to the speaker distortion gremlin. Pretty bummed about this, guess I'll just have to live with it.
I have had my nexus for about a month now and a little while back started having problems with the microphone. People on the other end will say I sound like I am in a "tunnel" or "distant". Seems to get worse during long conversations. Sometimes I can hold a 20 minute conversation and not have one problem other times it gets so bad that they cant even hear me.
I have really good reception and 3g at my house. I called T-mobile to see if it could be something with their network and they said probably not since they had only noticed problems in Texas and some other random state (I live in BK,NY) . Called HTC and they were no help at all (said I should try and reboot my phone thats all they could think of). Called google and they said I sounded just fine. As I said before It doesn't happen during every single call, but I have had about 3 different people tell me the same thing...
Anyways, the bootloader is unlocked so I can't send it in to get it replaced or even have it looked at with out paying an arm and a leg.
Anyone Have any ideas? Anyone? Bueler? Bueler?
Thanks.
Ok this is just a random thought as I have had a similar experience, but only when I hold said phone with my shoulder. Are we perhaps doing something to the noise cancelling mic? Would covering it make a difference during a conversation? Something to do with the proximity sensor? i am just thinking out loud.
I dont think its the proximity sensor because I put tape on it keeping the screen off and it was still doing it. as for covering the mic on the other side I don't know. I guess i could cover it for a while and see what happens. I'm going to send it to HTC and see what they say. Hopefully its a hardware issue that they can fix for nothing.