2 Problems on Hero - Hero, G2 Touch General

Firstly - the data connection.
when i am in the app market, every so often it says ATTENTION, A network error had occured. Retry or cancel and return to the previous screen
secondly, i have problem toggling the ABC/T9 function and the delete key. Seems to be a fault on the edges of the phone
anyone else having these faults?

Only with the occasional "network error" try again but then it works fine

winwiz said:
secondly, i have problem toggling the ABC/T9 function and the delete key. Seems to be a fault on the edges of the phone
anyone else having these faults?
Click to expand...
Click to collapse
Yes, I had problems with the touch sensitivity on the right hand edge of the screen, particularly where the backspace key on the qwerty keyboard (portrait mode) pops up. I got orange to exchange my phone for a new one the next day and haven't had problems since.

Have you tired calibrating the screen? The option can be found in settings --> locale and text --> touch input --> text input --> calibration tool

thank you i will try this - also the date bit? anyone having issues? it chucks me off every 5-10 mins and then a minute later reconnects. it is driving me nuts!
update - wow the calibration has worked a treat! thank you. now just to fix the data bit

Glad that worked, the option should be more visible as it isn't exactly in the most obvious place.
Only have a problem with being chucked off if I have a low signal (which was pretty much the whole time on Orange). Provided I have a good signal it works perfectly for me.

if you're on the edge of a 3G cell, you might get this a bit as the cell breathes. I get exactly this on the magic and the hero at work as it is on the edge of the T-Mobile UK cell. But if i put my three sim in them they work fine as the whole town is blanketed with 100% HSDPA coverage on three!
but yeah, every time i get it, it tries again and works within seconds.

i work for orange and am in the office. i am sitting under a 6 sector macrocell. coverage levels are -45 dBm. coverage is not an issue, lol

Related

...Searching...For...Signal...

Wow...the 8125 really drives me nuts alot of the time...
I work in a hospital where there are alot of places where you lose signal quickly, which can be expected. However what is not expected is when I come back after being in a no signal area to an area where I would normally have full signal strength...and all I get is that damned antenae symbol with "..." after it like it's searching for a bloody signal.
This just makes me irate as I can stand outside for SEVERAL minutes (often having to restart the phone before it will understand that there's now a signal) before it will just randomly pop up saying that I not have full reception.
I'm using the latest official 2.25 rom and I don't really feel like changing again (this is about the 6th rom in 4 weeks and it has been a problem with EVERY rom I've used). Is there a program out there that will tell my moronic 8125, "Hey there dip$hit! There actualy IS a signal here so look for the damn thing RIGHT NOW!" It would be nice to have a button I could stick on SPB Today Screen and just hit whenever it was "searching" to make it ACTUALLY SEARCH...b/c the signal is there.
Any help here?
I have a T-Mo MDA and the solution I've read here is to change to manual network selection and choose Cingular. That should speed up re-acquiring the signal.
Thanks for the advice...but...ermm...I can't find that setting...
I thought it was in Settings->Phone->Network. But in the official 2.25 rom, all I see there is "Current Network: Cingular" and a "Find Networks" button underneath it that just reconnects to Cingular whenever tapped.
Any direction?
Thanks.
Stangs55 said:
Wow...the 8125 really drives me nuts alot of the time...
I work in a hospital where there are alot of places where you lose signal quickly, which can be expected. However what is not expected is when I come back after being in a no signal area to an area where I would normally have full signal strength...and all I get is that damned antenae symbol with "..." after it like it's searching for a bloody signal.
This just makes me irate as I can stand outside for SEVERAL minutes (often having to restart the phone before it will understand that there's now a signal) before it will just randomly pop up saying that I not have full reception.
I'm using the latest official 2.25 rom and I don't really feel like changing again (this is about the 6th rom in 4 weeks and it has been a problem with EVERY rom I've used). Is there a program out there that will tell my moronic 8125, "Hey there dip$hit! There actualy IS a signal here so look for the damn thing RIGHT NOW!" It would be nice to have a button I could stick on SPB Today Screen and just hit whenever it was "searching" to make it ACTUALLY SEARCH...b/c the signal is there.
Any help here?
Click to expand...
Click to collapse
I have the same problem with the length of time it takes to get a sign back. I actually posted a few days ago and have not gotten a response. I will keep an eye on this thread but if you get a PM with a solution or figure something out can you please drop me a line.
Thanks
I really wish someone would figure out a way around cingular blocking us from manually selecting networks!!
This is a problem all over the place!

Phone freezing

Hi,
I have a big problem with my Tytn (sorry if this is already been posted). Quite often the phone freezes, making it impossible to turn on again. The only thing that works is a soft-reset. What is worse, is that when the phone is in this state, although the green light is regularly flashing, it is unable to get phone calls even if the caller gets the normal ringing signal. No trace is left of the call, neither in calls list! This is a really serious issue: please, let me know if you have an idea of how to solve the problem.
Thanks!
I am having the same issue. I haven't been able to isolate it. I was havign to0 restart 1-2 times a day. Same systems press the power button nothing. Lights blinking everything looks ok. but nothing on the screen. and i miss calls. really pain in the ass. I loaded mobile secretary and it hasn;t locked in a day or two which is odd.
I also sometimes have to rpess the power button two times for it to wake
me too
It's happening to me too. I will lose service and the phone doesn't go out and poll automatically when service should be good. It may show 1, 2, 3 bars then when I try to make a call it hangs, and then get an x and a Y!, then searches for service. I have the GSM only hack installed and the activesync workaround and it still does this. It is not useable as a phone.
do a search in this forum.
one relevant thread here:
http://forum.xda-developers.com/showthread.php?t=285974
With all due respect, there is no solution where the link leads to.
I am having the GSM problem also. Just from time to time I am noticing an exclamation mark near the 'antennae' icon in the top bar. When I tap it, I read 'Service unavailable' in the balloon. From that point I may either soft-reset, or switch GSM flight mode on and off, which brings the PIN code keyboard and the phone works again.
I really don't think it is related to power saving, as it happened a few times in the car with TyTN on external power.
mnez said:
With all due respect, there is no solution where the link leads to.
I am having the GSM problem also. Just from time to time I am noticing an exclamation mark near the 'antennae' icon in the top bar. When I tap it, I read 'Service unavailable' in the balloon. From that point I may either soft-reset, or switch GSM flight mode on and off, which brings the PIN code keyboard and the phone works again.
I really don't think it is related to power saving, as it happened a few times in the car with TyTN on external power.
Click to expand...
Click to collapse
I think warmkiwi's link may be relevant to jimwormold's original post, which may not be related to your and angled1's problem of failing to poll correctly after dropping it's signal.
Mike
yes, it was. sorry, i should have quoted the original author (jimwormold)
well, sorry for being so picky on you :|
Now when we have defragmented the conversation I wonder if the GSM problem is reported more widely? and what is supposed to do in order to isolate the problem and fix it...?
jimwormold said:
Quite often the phone freezes, making it impossible to turn on again. The only thing that works is a soft-reset. What is worse, is that when the phone is in this state, although the green light is regularly flashing, it is unable to get phone calls
Click to expand...
Click to collapse
Sorry to do a "me too" posting, but I experience the exact same symptoms. There is no obvious pattern to when this happens, but it is a major problem, as there is no way (other than trying to switch it on) to distinguish whether the phone is working or not at any given moment.
I am running the latest (South African) ROM on my Vario II.
Philip said:
Sorry to do a "me too" posting, but I experience the exact same symptoms. There is no obvious pattern to when this happens, but it is a major problem, as there is no way (other than trying to switch it on) to distinguish whether the phone is working or not at any given moment.
I am running the latest (South African) ROM on my Vario II.
Click to expand...
Click to collapse
Given this thread now appears to have two distinct issues running together I better be clear that I am referring to the lock-up/freezing issue not the dropped GSM signal issue!!
To be honest there are quite a few possible causes for the freezing issue(s). I would suggest searches and the wiki on such things as (and you may or may not have tried some already):
1. Use of a Task Manager to properly shut running programmes otherwise they contiue to run in the background
2. Proper shutting down of Active Sync in addition to any task manager you may have, as it can re-start itself automatically (particularly overnight. Look for the "Fake Server Trick")
3. Always shut down Wifi when not in use (vital particularly overnight but also good practice to avoid lock ups)
4 For overnight and possibly other quiet times you can consider having your device automatically perform a soft reset to clear any running programmes that may block alarms/receipt of mail etc. Look for such things as xbar or SK schema
Mike
mikechannon said:
Given this thread now appears to have two distinct issues running together I better be clear that I am referring to the lock-up/freezing issue not the dropped GSM signal issue!!
1. Use of a Task Manager to properly shut running programmes otherwise they contiue to run in the background
2. Proper shutting down of Active Sync in addition to any task manager you may have, as it can re-start itself automatically (particularly overnight. Look for the "Fake Server Trick")
Click to expand...
Click to collapse
Yes indeed, although I think that both: a Phone App problem, and a GSM signal problem, are indeed the same, maybe only differently percepted and described by users affected.
I need ActiveSync to be running in order for DirectPush to work. If it conflicts with the phone, it makes the device unusable concerning push email functionality.
mnez said:
Yes indeed, although I think that both: a Phone App problem, and a GSM signal problem, are indeed the same, maybe only differently percepted and described by users affected.
I need ActiveSync to be running in order to DirectPush work. If it conflicts with the phone, it makes the device unusable concerning push email functionality.
Click to expand...
Click to collapse
I agree they may be cause and effect for some folks. Although I don't believe we can say that all the freezing and lock-ups are due to dropped GSM signal and freezing when failing to re-establish it. The items I list either taken together or individually have been found by others to work in some cases.
I appreciate that if you require Active Sync running then this is not a solution for you. I think the issue of crashing on loss of signal requires more analysis and I'm not aware of much discussion of it - though I could be wrong!!
Mike
I was fiddling with the phone yesterday and today, and I have a hypothesis that my problem is related to PIN entry screen that won't pop up but is silently awaiting a PIN underneath.
I was trying to ucheck the "Require PIN when phone is used" box in Settings but with no luck, my PIN is then refused with "Unknown SIM Error" message. Maybe it wants a PUK but I don't have it on hand to try.
My plan now is to:
- uninstall all Phone-related applications (PhonePlus, Dark_Blue Buttons, EZDial),
- request PUK from my office and try to uncheck the box,
- try prepaid SIM card which has no PIN
To observe symptoms I need two-three days, so I will rather not be posting until solid data is collected.
ps Mike, it is a pleasure to be on a board with people like you.
mnez said:
I was fiddling with the phone yesterday and today, and I have a hypothesis that my problem is related to PIN entry screen that won't pop up but is silently awaiting a PIN underneath.
I was trying to ucheck the "Require PIN when phone is used" box in Settings but with no luck, my PIN is then refused with "Unknown SIM Error" message. Maybe it wants a PUK but I don't have it on hand to try.
My plan now is to:
- uninstall all Phone-related applications (PhonePlus, Dark_Blue Buttons, EZDial),
- request PUK from my office and try to uncheck the box,
- try prepaid SIM card which has no PIN
To observe symptoms I need two-three days, so I will rather not be posting until solid data is collected.
ps Mike, it is a pleasure to be on a board with people like you.
Click to expand...
Click to collapse
Very kind of you to say so
Look forward to seeing your findings.
Mike
new phone
I'm on day 2 of my replacement phone from Cingular and the problem with losing gsm signal is non existent. The problem was hardware and fixed by calling and getting a warranty replacement phone. I'll let you know if the problem returns. Oh, and I have not been using the gsm only hack. I'm trying to see if the phone will work as designed first.
angled1 said:
I'm on day 2 of my replacement phone from Cingular and the problem with losing gsm signal is non existent. The problem was hardware and fixed by calling and getting a warranty replacement phone. I'll let you know if the problem returns. Oh, and I have not been using the gsm only hack. I'm trying to see if the phone will work as designed first.
Click to expand...
Click to collapse
Good news - hope it continues to work well.
Mike
I am reporting from the test field that my problem persists, despite uninstalling all phone-related extenders.
I have noticed that freezing is paired with disabling Bluetooth. So after switching the phone off (flight mode on) and back on (flight mode off), I also have to turn on Bluetooth.
EDIT: I was grounded for last few days at home and freezing problem was not occuring. I am now thinking that it may be related to switching band between GPRS and UMTS. My next step will be disabling UMTS for good. It saves a whole lotta battery, by the way. I am for the third day mostly on standby, with a few calls made, and I am still on 70%! (no 3G in the area)
I have contacted my vendor and asked about replacement policy, they are "checking this with the importer". It's a beauty of living in not-so-western country. Poland is the name.
mnez said:
EDIT: I was grounded for last few days at home and freezing problem was not occuring. I am now thinking that it may be related to switching band between GPRS and UMTS. My next step will be disabling UMTS for good. It saves a whole lotta battery, by the way. I am for the third day mostly on standby, with a few calls made, and I am still on 70%! (no 3G in the area)
Click to expand...
Click to collapse
I'm having exactly the same problem, very annoying because the staus LEDs keep blinking as normal. I too think the problem is UMST-GPRS switching related, as I also have problems when phoning while I drive with my car from a UMTS enabled into a GPRS only zone. The voice call is interupted and I get a loud noise, sounding like a scrambled voice, on both sides of the connection. At home my UMTS signal is very weak, so I think it happens when I move around the house to a place where the TyTN switches to GPRS.
I've put my TyTN to "GSM network" only now to see if this helps, but I use UMTS frequently so this is no long term solution for me.
pbw
same problem here, only gsm wil not help, new sim cards wont help either even other provider wont help
check: http://forum.xda-developers.com/showthread.php?t=287669
treid several different roms nothing will help
good luck
Hi,
mine was siffering of freezing issue, I sent a mail to HTC support, they don't know about it but the guy said me that I must to hard reset my device. Then no more freezes, I will keep testing it.
Regards,
Taguapire.
BTW: I changed my old and almost destroyed SIM card by a new one.

HD is off time

It happened virtually the second day I had my HD - I looked at the clock and the time shown was one hour and some minutes off. I did not pay any attention at that time. Since then, I have been synchronising it with my PC, so I guess it was updating its clock automatically. This until today... I did not sync and about midday, I noticed again that the clock was off by more than an hour. Mind you I have thicked the option of it syncing the time from the operator.
Any thoughts? This is really annoying since I rely solely on HD for alarms... especially in the morning.
Thanks in advance
off time...
It happened to me too, twice even. But not on the same
day but days apart. What I discovered was if you use
3G, then the trouble starts. In my place, 3G is unreliable,
and the signal strength goes in and out, and sometimes,
no signal. If no signal, then no time sync with operator.
I switched to GSM and everything is ok again.
Anybody here having problems with late time under 3G??
Interesting observation regarding the 3G connection to time. I usually have it on GSM for battery reasons, but sometimes I switch it to 3G. However, today I believe I had it constantly on GSM... and it did happen. The strangest thing is that it goes off not by minutes but more than one hour (at least in my case). Anybody else with a similar observation?
time inaccurate
Hmmm, I don't have the problem when on GSM at all.
However, I also noticed that if you pullout your phone
from your pocket/bag using the touch screen area instead
of the sides, you automatically activate the time configuration screen area. Maybe this is the cause. Try
observing on how often you grab your phone via the screen
instead of the sides, especially if you are in a hurry or
unaware of it.
I have the same problem with clock. The phohe changes time itself, happened three times to me. Does anyone has the solution to this problem?
I have this issue when I am out of GSM coverage (which sometimes happens when I have the phone with me in the bedroom at night, Orange coverage poor here).
Somewhat annoying to find the clock 30 mins late

My touch hd keeps dropping calls

Hey,
Has anyone else had problems with their HD suddenly cutting of calls even though there is good network coverage? I can have 5 bars of network on the phone, receive a phonecall, talk for a while, then suddenly have the bars drop to 0 and the call being ended. It's getting really annoying at this point.
Also I think the speed of the surfing through network (gprs/edge/hsdpa) has slowed down; it feels as if it doesn't really establish a great connection with the network.
Please tell me you've had this problem and that it's a software issue that is fixable!
Its your 3g network that is dropping calls. I have same problem.
Go to settings, phone and then choose the band tab. Change network from Auto to GSM.
Solves all problems.
I have poor 3g in my home. At home I use gsm mode and when i go back out i switch to auto - 3g mode.
Or it might be because of an old SIM card. If you had yours for a couple of years for example, it might be time to ask for a new one.
i've actually had my sim card for ages, gonna try to order a new one and see if that solves it, thanks for the tip
Let us know!
got the HD and it droped calls all the time. My SIM-card was 5 years old. after changing it worked a lot better but not 100%. Solved that after disabling 3g (bad 3g rec at home), now it works as it should no more dropped calls.
You know.. it would be ideal to have an app that could be assigned to a button press that switches the 3g on and off without needing to go into settings all the time.
I don't use the 3g stuff all that often (mostly wifi) and gsm is fine for sending texts and making calls. Not so sire about mms though.
To be alle to switch it on and off would be ideal and could be used in conjunction with other software to schedule locations or times that would auto switch.
Anyone know of any thing?
i have got the same problem. I have sent my hd to manufacture on warranty. I still waiting on my phone, i let you know what is going on when it will be back to me.
P.S.
sorry about my english
Desperate
Hello to all,
I am having completly same issue with my touch hd.
Expierincing line drops, other side hear me badly or not at all. I tried to update radio roms to 1.09.25.35 and 1.10.25.25 , but ittis the same. Also tried updating ROM to DUTTY HD 1.7.,but it was the same. My network is MTS in Serbia.
Than, I changed finding netwotk to manual, and type of band to GSM (900+1800) UMTS (2100), same result . It looks that this helps a litlle, since I expierence less drops, but I am still unavliable sometimes. Also since my gsm card is 7 years old, I was adviced to change it what I did as well.
This brought even more results, but today, after 5 days of good work in one place (with good reception of 3G) I travell to another city, and you may guess, It started happen again.
All the way phone was loosing signal, calls were droping or even I was unable to make any calls as well.
I am so desperate, and will have to return it to a dealer, although it was my last option...
My was the same problem but it was fix
After I installed couples of upgrade my HD from HTC website and I recieved too many drop call so I uninstalled all the Hot fix . Now every work back to the normal way
Tried that as well, made 2 times hard reset, but no help.
Anyway I had only ine hotfix installed the one for keyboard lag.
I had imprssion in the begining that my problems started with new connection manager database (hotfix that was automaticly installed), but after hard reset everything repeated, so that was not the case....
Same problem here! Total nightmare, is there any possible fix for this or is it just poor quality gsm bits in the phone? Mine picks up such lower signal than any other phone ive had
Ryanmt said:
Same problem here! Total nightmare, is there any possible fix for this or is it just poor quality gsm bits in the phone? Mine picks up such lower signal than any other phone ive had
Click to expand...
Click to collapse
Ryanmt, It looks that GSM module sucks...Everything else is superb, but, after all this is a phone, isn't it?
I reversed to original ROM (403 WWE), and RADIO ROM (1.09.25.14), removed HardSPL, and now waiting for asome bright idea to try...
I give myself 7 days before waranty claim...
CORRECTION: I left mine HD for warantty today (11.02.), will report on...
Mine went back for warrenty also. Mine went back due to a faulty screen but i noted down it had major signal issues too.
Have you had any update?
I am still waiting for mine. Don't know how long usually takes. Any expiriences?
djurkash said:
I am still waiting for mine. Don't know how long usually takes. Any expiriences?
Click to expand...
Click to collapse
Im still waiting now is 24th day, but i had sent by carphonewarehouse next time i will send straitgh to htc because cpw is not good.
24 days !? OMG, I hope I won't be that luck. I gave mysef my HD directly to official distributor (same place wher I have bought it) here in Serbia, this is 5th day since I have left it...
HTC told me 5 days from when they receive it.
Sent mine away also
I was experiencing the same problems, even when I had signal it was impossible to call someone(not always but it happends sometimes) and for some reason my FM Radio wasn't working.. I'll try to keep you all informed, if it helped to sent it back to htc..
sounds like htc might be collecting a nice pile of phones with the same symptoms. I wonder if that will prompt them to release a fix of some sort

Network Signal Loss when finishing a call (?)

Hi everybody,
I have a really really strange and concerning issue with my brand new X1.
I had a HTC touch for more than a year, everything was fine - now with Xperia I immediately installed Touch-IT v9, works OK but very often (not checked if sometimes it does not happen) after finishing a call and pressing the "hook" button I can see in the top bar that for a few seconds (1-5) the signal is complete gone and like magic it comes back. I cannot believe that this should be normal with WinMobile, as the HTC Touch did not do anything similar like this. I'm forced to GSM/2G.
Please let me know if this is something specific to TouchIT, or Xperia issue, or just happens to my mobile? I'm little bit concerned as it is completely new and should not behave like this.
Best Regards, and thanks for feedback!
Norbert
Are you sure the signal actually is gone? It is probably the redetection of current data connection type as the bars up there actually indicate the coverage of the fastest available data connection type. Like having one or no bar for EDGE you actually have all the bars for GPRS. No need to go to 2G for that technical eccentricity.
Does anyone have similar experiences. Today i had the same problem when sending a SMS. Its no problem at all, only GPRS sign goes to unconnected and also the signal shows the "!" for 1-2 seconds.
Am I the only one having this experience?

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